Leonard Cheshire Annual Report and Accounts 0

p irin g
Ins itive
po s
a n g e
ch
A nn u a l R ep or t
A c c o unt s
&
9
2 01 8/ 1
Inspiring positive
change
Contents
01 About us 3
What we do 4
Message from the Chair 6
Message from the Chief Executive 8
02 Trustees’ report: 11
Strategic report
Live 16
Learn 28
Work 36
Global Influencing 42
How you support us 52
People 56
Financial review 58
Principal risks and uncertainties 62
Governance and structure 64
03 Statement of 69
Trustees’ responsibility
04 Auditors’ report 73
05 Financial statements 79
06 Thank you 121
07 Who’s who 125
Our ambassadors 128
08 Principal advisors 131

Leonard Cheshire 1
Annual Report 2018/19
2 Inspiring positive
change
About us 3
01 About us
What we do?
We are Leonard Cheshire

– supporting individuals
to live, learn and work as
independently as they
choose, whatever their
ability. Led by people with
experience of disability,
we are at the heart of local
life – opening doors to
opportunity, choice and
support in communities
around the globe.
Like our founder, we believe that diversity
creates a world of possibility. Through
pioneering research and innovation we are
building a fairer, more inclusive society. One
that recognises the positive contributions we
all make, and where we are all proud to play
our part.
Leading by example, we do everything humanly

possible to empower people to live their lives as
freely and as fully as they choose.
46,000+
people reached through our work
in the UK and around the world
Last year we
continued to
grow in reach,
influence
and impact
worldwide.
Sally Davis
Chair of Trustees
July 2019
About us 7
Message from
our Chair
The year 2018/19 was momentous in so many

ways, as the UK entered a pivotal moment in its
post-war history. Many are still pondering the
implications of changing and uncertain times.
Amidst national upheaval, it was also a pivotal

year for the Charity in the progress we made
towards delivery of our ambitions for the future.
In 1948, when our Charity was created, so little
We made a bigger impact than ever before,
support was available. Our founder could not
supporting significantly more disabled people,
stand idly by and instead, with vision, kindness
through a wider range of services. More and
and compassion, offered stability and dignity to
more people across the UK are being inspired
disabled people desperately in need of homes.
by our vision of a fairer and more inclusive world,
with around 2,000 additional volunteers now Leonard Cheshire was to inspire a positive global
supporting our activities in countless ways that movement dedicated to improving the lives of
make such a difference. people with disability. The Charity he founded has
come so far in its seventy years and last year we
This expansion is more essential than ever,
continued to grow in reach, influence and impact.
bringing communities together in meaningful
and sustainable ways. Of course, this is only possible with the fantastic
support we receive from our partners, supporters
Another year has passed without the
and donors.
Government setting out its plan for long-term
reform of UK social care. Good care and support We are gathering momentum in realising our
transforms disabled people’s lives. Across the UK, ambition of supporting significantly more
disabled people have told us they are struggling disabled people worldwide, growing our UK
to get the social care they need. We continue to community programmes and expanding our
lobby politicians to tackle a crisis that is having a international work.
devastating daily impact on thousands of lives.
Securing a major £9.6 million UK Government
At the same time, we raised awareness of the grant in 2018/19 enables us to work with other
barriers and discrimination that disabled people organisations and support thousands more
can face when looking for work, or even just using people with disabilities into paid employment
public transport. in Kenya and Bangladesh.
As always, I am indebted to my fellow Trustees,

our staff and volunteers who continue to support
the Charity with dedication and humility in so
many ways.
Together we can continue to extend the impact

of this amazingly diverse and far reaching
organisation.
change
Message from
the Chief
Executive
At Leonard Cheshire we are responding to Young supporters proudly embraced our new
today’s unmet need of people with disability look in events from London to Nairobi. Pupils from
by working to inspire positive change. The the founder’s old school marked the centenary
year was one of strong strategic progress anniversary of his birth by raising £30,000 for
as we continue to make a bigger difference disabled youngsters in Africa. I was especially
to more people in more places. It was the proud to visit some of the 50 primary and 25
first year of two in which we will run deficit secondary schools in Kenya, where thanks to our
budgets to invest and significantly expand pioneering inclusive education programme, more
our impact in the coming years. than 3,000 children with disability are in school for
the first time.
2018/19 was a year of significant investment
and divestment as we re-aligned our UK We also invested in our people and technology to
services and programmes footprint. Thanks enable further future growth in our impact. We
to an extraordinary £14.9 million legacy in increased training and development, lifted pay
2017/18 our community approach has gathered levels with a particular focus on frontline staff and
momentum. New investment has expanded substantially grew volunteer numbers. We hugely
activity in 11 community initiatives. New appreciate the dedication and commitment of
facilities in Cheltenham are at the heart of our 6,000 staff and 8,500 volunteers who make a
expanded outreach across the county, with huge difference every day.
hundreds more disabled people engaged in
our programmes. We also saw the first benefits of a major
two-year £6 million technology investment
We also took the difficult decision to seek a programme to enhance the quality of service
high-quality new provider for 17 care homes experienced by residents and visitors at 150 UK
that we believed could not grow in reach in line services. Customers and staff alike started to
with strategy. Through the sale we ensured the benefit from upgraded electronic medication,
long-term future of the homes, continuity of rostering and Wi-Fi technology. While a new
high-quality care for residents from the same website and better story-telling enhanced public
staff, with significant investment in the next understanding of our work.
two years for the services affected.
At a time of unprecedented change it is vital that
Last year we supported a record 46,000 people we all re-double efforts to advance the rights of
in 15 countries, but we want to do more. We people with disability. We will work tirelessly with
launched a new contemporary look and feel partners and supporters in all sectors to inspire
that was prominently on display. Refreshed the positive change that will bring equality of
branding appeared at the London Marathon, opportunity for people with disability, and a fair
Twickenham’s Varsity match and England’s and inclusive world.
Caribbean cricket tour.
About us 9
It is vital that the

rights of people
with disability are
protected and
advanced.
Neil Heslop OBE
CEO
July 2019
change
Trustees’ report: 11
Strategic report
02
Trustees’ report:
Strategic report
change
Overview
For more than 70 years

Leonard Cheshire has
been supporting disabled
people. In the UK and
in communities around
the world, we work with
partners to open doors
to opportunity and break
down barriers that deny
disabled people their
basic rights.
8,500
volunteers
Strategic report
During the year, we gained momentum When children with disabilities are denied
in delivering on our ambition of reaching a school place in developing countries,
significantly more disabled people with vital often because of stigma and discrimination,
support. Both in the UK and internationally, our we support these children, their families,
major programmes expanded, with substantial and communities. Our inclusive education
support from partners and Governments programmes, getting children with disabilities
alike. This support enables us to continue to a school place for the first time, are going
extend work that is transforming communities from strength to strength by operating in
and the opportunities available to people new countries and regions.
with disabilities.
We can’t do everything we want to achieve
In the UK, we grew our skills, confidence building on our own. Engaging new generations of
and employment programmes, by launching supporters, partners and volunteers is integral to
them in many new areas. In the year, over 7,000 our vision of how we grow our reach and impact.
young people were supported in this way. By widening creative opportunities for people
to get involved across our Charity we now have
Based on where we could make the most 8,500 volunteers.
difference, we took a difficult decision to sell a
minority of our residential care services. Funds Social care was never out of the news for long in
from this sale when complete will be invested 2018/19 and with others we continued to press
in UK residential and community services to the UK Government for major change and a
reach more disabled people. In 2018/19, over long-term funding solution that will more fully
3,000 people lived in our residential settings with meet the needs of disabled people.
several new supported living services opening.
7,000+ people supported in UK

through skills, confidence
and employment programmes
14
Strategic report
2018/19
UK and
international
highlights
- We reached 46,476 people

through our work
- We supported 4,250 children
with disabilities to get an
education
- Around 13,250 people were
supported by our work
programmes
- We supported more than
10,000 people through UK
community initiatives.
change
Live
We want to be at the heart of local life. Each

community is different but disabled people
often miss out on local opportunities and
The year
experiences. This can be because local services
don’t have the kind of support they need to
be inclusive, leaving gaps in provision.
was one of
Disabled people may be unable to get out
and about, fulfil their ambitions or live the
real growth,
independent lives they want. They may feel
isolated and lacking in confidence as a result. increased reach
and impact as
We change this. Every town or city is different,
and we look to see what support is available
and how we can make the most difference.
By partnering with organisations who share

our vision for a more inclusive society, including
we expanded
the range
businesses, colleges, councils and other charities,
we open doors to opportunity, choice and
independence.
In the past, we were best known for residential

social care. Increasingly we are creating
of support
we offer in
opportunities for residents and other disabled
people that enable them to access and make
the most of their communities. This is through
communities.
new experiences, mentoring, community-based
confidence building and skills training.
The year was one of real growth, increased
reach and impact as we expanded the range of
support we offer in communities. Exciting new
programmes were launched as we strive to bring
communities together.
82 %
services rated as either
‘good’ or ‘outstanding’
Strategic report
Live
Supported living and Last year, we opened three new supported living
schemes bringing the total across the UK to 45.
residential services Six other supported living schemes are also being
developed, as we carry out conversions from
small existing residential care services.
This expansion is set to continue in 2019/20 and

beyond as we work with our partners on new
As of 31 March 2019, we have around 150 projects and care commissioners to address the
services across the UK. Through these needs of disabled people to live as independently
services we support around 3,000 people as possible.
every day, from people in supported living
schemes to those with high dependency
24/7 nursing needs.
Providing the best possible care to the people

who live in our services is always our priority.
In terms of our CQC regulated services a

Residential
significant focus for 2018/19 was driving forward and community
further improvements in the quality of care in our
residential services. support
The various UK regulators rated 82 per cent
of our regulated services as either ‘good’ or
‘outstanding’. This remains above the national
average of 79 per cent.
Part of our long-term ambition as a Charity is

to widen the range of accommodation-based
support we can provide, based around choice
and local need.
A key element of our strategy is to offer a greater

level of supported living services in the existing
areas we operate in, as well as new locations.
27,000
people with disability
supported in 15 countries
change
Live
Community, opportunity “I like to come to the

and enterprise studio as I really like
painting and learning
new things”
Jack Broadfoot
Our Bells Piece service in Farnham, Surrey Bells Piece artist
has grown from a residential care home
for adults with learning disabilities into an
inspirational social enterprise and community
hub. It supports adults with learning disabilities
and autism.
Bells Piece offers residential and supported living, “I am a very creative
as well as leisure activities, life skills, and outreach person, and enjoy
services. A new supported living service opened
in August 2018, to develop the life skills of young painting and selling
adults before they live independently in their own my work. I like working
home on their own or with their friends. in the studio as I get
Bells Piece is strongly supported by the to meet my friends, it
community and corporate volunteers from is a social space.
local companies including Zurich Insurance
and Enterprise Cars.
If I was not here I would
Social enterprise has been embedded as part be sitting at home
of the service’s approach. A shop sells fruit,
vegetables and plants from the garden as well as getting bored.”
works from the onsite artists’ studio. This artwork
is featured in the shop on a range of merchandise
for sale, from postcards and mugs to tea towels
Mark Cluley
and limited-edition prints. Bells Piece artist
Money raised goes back into the service with
a proportion back to the original artists.
Strategic report
Louis’ story
Never Say No!

Part-time DJ and music maker Louis,
18, has set his sights on going to college
to study art and design after taking part
in Can Do. Born with spina bifida and
hydrocephalus, he lives with his mum
in Belfast.
Team work, new friends, and helping with

a community project for the homeless, a
video project and public speaking were
among his highlights.
“I was very nervous talking in front

of people, but it felt really good.”
“Being part of Can Do has increased

my confidence and self-esteem.
My plans are to improve my
independence and gain my
qualifications to get into college.”
Can Doer Louis, with Peter,

a member of staff at the
Jubilee Sailing Trust.
His advice to other
people in a similar
situation:
“Never say no,

always say yes.”
change
Live
Speaking out against Gardens for health

disability hate crime and wellbeing
in Belfast
Can Do participants in Northern Ireland Our Ambassador, the award-winning garden

chose a subject important to them when designer, BBC TV presenter and writer Mark
they partnered with the NOW Group social Lane teamed up with us to promote the
enterprise to create an attention-grabbing benefits to disabled people of gardening
graffiti wall to raise awareness of disability for health and wellbeing.
hate crime.
In 2018, the National Garden Scheme selected
Working closely with a local graffiti artist, the Leonard Cheshire as one of its Gardens and
young people created a mural highlighting Health partners, with a £120,000 donation to
the need for people who experience hate develop sensory gardens and horticultural
crime to speak up and ask for support. community projects for disabled people
across the UK.
NOW Group supports people with learning
disabilities and autism who are leaving full-
time education.
“Gardens that are

fully accessible
bring communities
together, and tackle
isolation but above
all are great fun and
incredible for both
physical and mental
well-being ”
23
It’s also easy to

garden on a budget.
And if I can do it,
so can you.
Mark Lane
Leonard Cheshire Ambassador
change
Live
Sow and Grow gets

bigger and better
A creative inclusive garden for the community

in Omagh, Northern Ireland, is now going from
strength to strength after improvements were
delivered in 2018/19.
The exceptional work by our Omagh Community

Team means the garden at the Ulster American
Folk Park now includes a covered relaxation and
sensory area.
Disabled people socialise as part of the wider

community, developing their abilities in a
welcoming therapeutic environment.
Volunteers and partnerships are the backbone

of this community project, with strong links to
local educational institutions and local groups
developing.
A new social enterprise making up and selling

flower baskets and window boxes is now up
and running, with other plans including the
introduction of City and Guilds qualifications in
horticulture also developing fast. It is anticipated
that the whole project will be self-sustaining in
two or three years’ time.
Volunteers and partnerships

are the backbone of this
community project.
Strategic report
Pioneering “It has boosted

my confidence
support and opened up
more opportunities
for me.”
Gary, a participant
in the programme
Disabled people are being put in charge of how
their money for support is spent, through a first
of its kind Leonard Cheshire programme that is
boosting confidence and choice.
“He’s got more of a
The Welsh Government funded ‘Together as One’ choice of what he
programme was developed by the innovation wants to do, who he
foundation Nesta. Through an award of £1 million wants to do it with,
to Leonard Cheshire, it will give disabled people the where he wants to
choice to pool together their direct payments for do it and when.”
care and enjoy a wider range of activities as a group,
rather than on their own. Martin Gallagher,
Personal Assistant
As well as the social benefits this will bring for who supports Gary
individuals and their community, it reduces
the cost of one-to-one support hours. Disabled
people will logon to not just select their support
preferences, but also join a growing community led
by their needs, common activities and interests.
Neil Heslop, Leonard Cheshire CEO,

with Rebecca Evans AM, Minister
for Finance and Trefnydd
change
Live
‘Strictly Cymru’
goes from strength
to strength
The huge success of a unique inclusive

dance competition in Wales during 2017/18
was repeated as ‘Strictly Cymru’ goes from
strength to strength.
More than 100 people from communities across

Wales and Leonard Cheshire services took
part last year. It culminated with a Grand Final
in Cardiff with professional dance partners
following months of finding dancing stars
in five regional events across the length and
breadth of Wales.
The latest competition is being delivered in

partnership with the Paradance UK Charity.
I love to dance and really

like Strictly Cymru – it
would be nice to have
more opportunities like
Strictly Cymru.
Sarah Thornton
Participant
27
change
The lack of access to education,

learning opportunities and
training means people with
disabilities around the world
are still held back from fulfilling
their potential.
1/3 260m
children in the
of all children in the world still do not
world without a go to school
primary school place
have a disability
4,250+
children were
supported by Leonard
Cheshire programmes
in 2018/19
Strategic report
Learn The Girls

Education
Challenge
The lack of access to education, learning Access to education shouldn’t be determined

opportunities and training means people with by gender, but 130 million girls globally are out
disabilities around the world are still held back of school and 15 million girls of primary school
from fulfilling their potential. age are denied access to the classroom.
More than 260 million children in the world still The situation gets worse for disabled girls and the
do not go to school. An estimated one-third of shocking consequence of this dual discrimination
all out-of-school children at the primary level is the fact that while the literacy rate for adults
have a disability. with disabilities is 3 per cent globally, the figure
for women with disabilities is just 1 per cent.
Expanding our life changing inclusive education
programmes in the Global South is a priority for Leonard Cheshire’s international work is
us. These programmes have to date supported underpinned by a model of inclusion that
more than 44,000 children. In 2018/19 we took offers girls with disabilities access to education.
significant steps forward as we support more Funded by DFID (Department for International
people with disabilities, their families and their Development) and managed by Leonard
communities. Cheshire, The Girls Education Challenge,
has supported more than 3,000 girls with
In the UK we have increased our presence disabilities in schools across the Nyanza Lake
in towns and cities to offer a broader range Region of Kenya.
of community support with our partners.
This is opening doors to training and skills
development that would otherwise not be
there for disabled people.
In 2018/19 our education

programmes reached
8,000+ people.
change
Learn Expanding
our work in
Zambia
Leonard Cheshire There are over 600,000 children in Zambia

with disabilities but less than half of them
BBC Radio 4 Appeal have attended school.
During the year, Leonard Cheshire started work

to deliver a three-year inclusive education project
in the Eastern Province of the country. Our work
In 2018/19, Leonard Cheshire was one of the in communities had already supported around
charities featured in the BBC Radio 4 Appeal, 1,500 children with disabilities going to school in
creating high profile exposure for our inclusive the Southern Province.
education programmes in Eastern Zambia.
A month of activity raised vital funds and The latest project will mean 750 more children
awareness of our support to get children with get an education that would otherwise be out
disabilities mainstream school places. of reach. It will also leave a legacy of inclusive
education across 30 primary schools, with 100
Following a successful project in the south of the teachers and education officials being trained.
country, support is being expanded to assist 750
more children, as well as train 100 teachers and Funding came from The Swedish Postcode
education officials. Lottery, The Peter Cundill Foundation and the
Stavros Niarchos Foundation.
Sophie Morgan, the award-winning TV presenter,
disability activist and Leonard Cheshire
Ambassador was the face of the Appeal.
Paralysed in a car crash aged 18, Sophie has
an impressive television career spanning the
Paralympics and cutting-edge documentaries.
“As a reporter, I have witnessed first-hand

how the stigma attached to disability can
lead to devastating consequences.
I believe there is no greater casualty to the

effects of prejudice and discrimination
than disabled children”
Sophie Morgan
TV presenter, disability activist and
Strategic report
Learning in
the UK:
Can Do
In 2018/19, we increased our reach and impact Leonard Cheshire’s Can Do programme brings
through Can Do, during a major period of communities together. Around 500 more
growth across the UK. people participated during 2018/19.
The programme has continued to expand,
33,624
reaching more young people with a wide range
of activities that build confidence, skills and
benefit communities.
Over the past year we have set up 4 new Can Do

locations, as we widen the range of services we
offer. Many of the activities are delivered through
our growing network of partnerships with local Hours
organisations who share our vision of greater
inclusivity and opportunity for disabled people.
13,608
In 2018/19, 2,951 young people aged 16-35
participated in Can Do. Participants can gain City
and Guilds qualifications and they often go on
to further volunteering, training, employment or
educational opportunities after the programme.
Over the next year, we will be looking to further

develop and expand Can Do to more locations.
Opportunities
Thanks to support from
2,951
partners such as Howdens,
in 2018/19 we were able
to reach more young people
with our Can Do programme,
which provides life changing
community activities.
This now operates in Young people
4
26 locations, up from
22 in 2017/18.
new Can Do
locations
change
Learn Can Do Sport
493
The promotion of health and wellbeing
is a consistent theme across many of our
programmes. We know that for everyone
physical activity is an important part of keeping
well. Disabled people often feel they are unable
to participate in sport opportunities in their
communities.
young disabled
people tried a sport Since the launch of Can Do Sport in January
2018, we have been increasing the impact of a
hugely popular programme. It works with young
1,491
people, aged 10-20, who have physical disabilities,
learning disabilities or mental health issues.
Over the course of 2018 we secured significant

funding awards to offer more disabled people the
chance to try new sports, take part in community
activities and gain City and Guilds qualifications.
sporting Can Do Sport is funded by Sport England, the
opportunities National Lottery and the #iwill Fund.
A ‘mini-Olympics’, marked the launch of Can Do
5
Sport in Liverpool. Young people from five local
schools organised and took part in the event.
As part of our partnership with Sport England,

around 450 disabled people in Wandsworth,
London, will now benefit from specialist physical
activities and nutrition coaching.
UK locations
Meanwhile, over the next four years Leonard
Cheshire’s Randall Close Community Resource
Centre in Wandsworth will work with local
Can Do Sport people aged 18-90 who have recently acquired or
in 2018/19 been diagnosed with a disability, either through
accident, illness or injury.
Strategic report
Cheshire
Superheroes
In August 2018, teams from Leonard Cheshire

services and programmes took on full, half and
sprint triathlons at an event that binned all the
usual barriers to sport.
They joined comedian Adam Hills, TV presenter

and event host Clare Balding and Paralympic
champion David Weir, along with a host of other
stars at the Superhero Tri challenge in Windsor,
powered by npower.
The event, which was founded by Paralympian

Sophia Warner, is fully inclusive.
change
Learn
Digital
inclusion
Digital technology has rapidly changed almost Since 2010, we have supported over 13,000 people
every aspect of people’s lives, from how we in this way and this area of our work is rapidly
access essential services, how we work, to how growing. This reflects the increasing importance
we keep in touch with friends and family. of technology in providing access to education,
employment, or participation in local activities.
Now more than ever, access to computers,
mobile technology and the latest software has Last year, 1,329 people were supported through
the power to transform the lives of disabled our digital inclusion projects. This was either at
people. At the same time, as the economy our Discover IT centres across the UK, in their
becomes increasingly digitised, there is a danger own homes or our residential services. People
people with disability could miss out on the at Leonard Cheshire services have benefited
opportunities that are being created. from investment in IT, including virtual reality
equipment that can improve mental wellbeing,
Having the opportunity to use accessible and memory and fitness by opening up new
assistive IT equipment, increase digital skills, experiences.
explore interests and socialise online can have
a huge impact on confidence, independence We now have 26 Discover IT centres, with seven
and choice. new facilities opened in 2018/19.
Across the UK we support people to use

technology to gain more control over their lives,
closely matching equipment and software to the
needs and wishes of individuals.
Strategic report
Go Digital
We are expanding our digital inclusion work

through a new Go Digital programme that is
currently being piloted in South Wales and
the West of England.
Go Digital will provide accessible technology

including tablets and voice activated devices to
people in their homes, as well as to organisations
working with disabled people in the community.
The package includes training on accessible

equipment and online activities for disabled
people. We are developing a network of Go
Digital volunteers to undertake some of this work
and support people become digitally confident
and connected.
Go Digital initially aims to work with around 1,000

people over two years.
7
new Discover IT
centres in 2018/19
change
Work
Across the world, there are people with Leonard Cheshire

disabilities who are successful entrepreneurs
and vital employees. Despite this, people with to lead global
disabilities can be consistently excluded from
getting the chance to demonstrate their huge consortium
potential in the workplace.
UN figures show that as many as 80 per cent

of working age people with disabilities are Our Charity has extensive experience and
unemployed, continuing a cycle of poverty, expertise creating opportunities for people
discrimination and marginalisation in some of with disabilities. The UK Government
the most deprived countries in the world. announced that we would lead a unique new
During the last year, we significantly expanded global consortium to support around 10,000
our flagship work and employment programmes people with disabilities in Bangladesh and
in some of these countries, working with our Kenya into waged employment.
partners to support even more people into The award of the £9.6 million grant was part of
meaningful employment. DfID’s UK Aid Connect programme, and will
Globally, more than 13,000 people with enable us to build further on our work and bring
disabilities were supported by our work about meaningful positive change for people
programmes in the year. with disabilities.
The recognition of our expertise in successful Other partners in the consortium include
delivery of support has led to major increases the World Bank, the International Labour
in funding and grant awards. In the UK we grew Organisation, academic institutions, and other
the range and reach of programmes that offer non-governmental organisations.
work experience and internship opportunities Local partners in the consortium will make sure
to disabled people. the final programme delivered in Kenya and
Bangladesh will be the most effective possible,
grounded in local realities and taking account
of specific challenges.
“We want to do everything
we can to support The UK Government’s Aid Connect programme
individuals, regardless aims to make sure that people with disabilities
of their disability, mental have equal access to economic independence,
health or long-term health such as the opportunity to earn a living as
condition, to achieve their required by the UN’s Convention on the Rights
potential and thrive in the of Persons with Disabilities.
job market”
Neil Heslop OBE

CEO
10,000 people to
be supported
into work.
Leonard Cheshire to lead global consortium
as part of UK Aid Connect programme
change
Work Change 100
Change 100 is for talented students and

graduates with disabilities or long-term
health conditions.
Our programme works with some of the best-

known companies in the UK such as BMW,
Barclays and the BBC. It has progressively grown
year-on-year since its launch in 2013, when 18
internships took place across seven employers
that year. Last year, we had 141 interns working
across 70 employers.
We support young disabled people to fulfil

their potential and working with employers
to challenge misconceptions, championing
inclusive work practices.
By partnering with employers to support people

at the start of their career journey, Change 100 is
just one of ways we are working to improve the
employment landscape for disabled people.
“The Change 100 programme “Over the past three months

has really helped me build my we’ve been delighted to
confidence back up. Just knowing welcome five talented,
that my employers were making a enthusiastic and dynamic
decision to be more inclusive and interns into our organisation.
aware of disabilities in the workplace Each intern has brought
made it so much easier to start with them a wide variety
working with them. Everyone on of skills and helped us to
the Change 100 team has been change perceptions within
encouraging and supportive, and the business.”
you can tell that the nature of the
programme is important to both Tom Fraser
employer and employee.” Service Programmes
Development Manager
Chloe Youle at BMW UK
2018 Change 100 intern
Communications & Engagement
Officer at Royal Berkshire
Fire & Rescue Service
Strategic report
Change Now Record year

for Stelios
Awards
Young disabled people need to have the For 12 years, the Stelios Awards for Disabled
same chance of gaining insights into the Entrepreneurs has been helping to turn ideas
world of work. into reality and taking innovative companies to
the next level.
Over the past year we have been expanding the
range of support and work-related opportunities 2018/19 was the most successful Awards ever
we offer to young people with special educational with a record of more than 80 applications, from a
needs and disabilities. wider than ever variety of businesses and sectors .
These programmes can often result in employers Designed to raise awareness of disabled
looking at new ways of working such as more entrepreneurial talent, the Stelios Leonard
inclusive recruitment processes. Cheshire Awards are unique in the UK. It was
created as a joint initiative by easyJet founder,
The Change Now pilot meant that 55 young Sir Stelios Haji-Ioannou and Leonard Cheshire.
people aged 16-25 were able to have accessible
and supportive work experience placements Beating other exceptionally strong applications
across the North East of England. Partners from the overall winner of £30,000 in 2018/19 was
45 employers included Jury’s Inn, Capita and Joshua Wintersgill of Able Move. He has invented
local councils. a sling that carries a person from wheelchair to
plane seats with dignity and ease. The innovation
Change Now, funded by the Careers and has now been franchised by easyGroup.
Enterprise Company, is now also being extended
into Manchester with placements at Salford’s
Media City being explored.
“Able Move now has the best
Change Now will also work with around 1,000 possible start to its mission of
young people as the programme is rolled out improving accessible air travel
next across the West of England. It will work for people with reduced mobility”
with 20 schools over the next two years.
Joshua Wintersgill
“I love my work placement as it has Able Move
given me the opportunity to try
something I would never have been
able to before. I look forward to going
every week and have even looked at
some of the apprenticeships there.”
Brandon,
Change Now participant
“Change Now is an exciting project

which gives our students some
outstanding opportunities. The
feedback from students is always
positive and often life changing.”
Transition Coordinator
Barbara Priestman Academy,
Sunderland
Inspiring positive
change
I always wanted
to find out what
being a politician
actually involves
and how they
manage issues in
their constituency
and on a national
scale.
Anil
Can Do participant
Anil is a fantastic
advocate for
better access to
employment for
disabled people.
Emma Reynolds
MP Wolverhampton North East
Strategic report
Work
From Can Changing lives

Do to in India
Westminster
Anil, from Wolverhampton, who has cerebral Long term support from our Charity has
palsy, got the chance to chat to MPs in consistently been transforming the lives of
Parliament on issues that affect young people in India. Chair of Leonard Cheshire Sally
disabled people. A participant on Leonard Davis visited six of our employment programmes
Cheshire’s Can Do programme, he has also in Chennai, India.
become actively involved in political events,
giving speeches to a Minister and disability The Subam Tailoring Unit is a co-operative of
organisations about the barriers he has faced around 20 women with disabilities. From initially
finding employment. selling clothes in local markets they now have
major orders for school uniforms. Our partner
He supported our Charity’s Untapped Talent Leonard Project in Nagapattinam is now
campaign at a drop-in session with MPs in mentoring the expansion of the Unit, supporting
Parliament. The campaign aims to improve the women’s collective with their first bank loan.
access to employment for disabled people.
Last summer, as a result of the Can Do
programme, Anil got the chance of work
experience in the constituency office of
Wolverhampton North East MP Emma Reynolds.
This included working with Emma to suggest

local issues for debate in Parliament, carrying out
political research, speaking to policy workers in
Westminster and supporting the MP’s case work.
“Meeting the team, partners, local

businesses and government
leaders has left me in awe of the
extraordinary work that is carried
out in Leonard Cheshire’s name”
Chair of Leonard Cheshire Sally

Davis pictured with the Subam
Tailoring Unit
change
Global
Influencing
Our long-term
partnerships and
programmes, as well as
detailed research, give
us unique insights into
the issues that most
affect disabled people.
People with disabilities around the

world continue to face huge barriers and
disadvantages, sometimes denied basic
human rights because of discrimination, lack
of awareness and stigma. As well as finding
creative new ways to offer direct support to
individuals and families through community-
based services, delivered with our partners,
we advocate for positive change.
The views and ambitions of disabled people

shape everything we do, the direction of the
Charity and our areas of activity.
During 2018/19, our Director of Global

Influencing and Research, Ola Abu Al Ghaib
spoke at several high-profile international
development events at the UN and elsewhere
attended by Governments, NGOs and key
organisations such as the World Bank.
International
In July 2018 a light was shone on the

discrimination and stigma faced by more than
1 billion people globally who have a disability.
At the world’s first Global Disability Summit

in London, former Secretary of State for
International Development, Penny Mordaunt,
announced that Leonard Cheshire would lead
a broad consortium of global, regional and
national organisations.
In addition, a game changing new resource

in international development work was also
launched at the Summit by Leonard Cheshire and
the Department for International Development.
Inconsistent and poor data has long hampered
progress of development efforts to improve the
lives of people with disabilities.
The Leonard Cheshire Data Portal will tackle

gaps in data and provide detailed and high-
quality information related to a range of specific
disabilities. For the first-time, disaggregated data
from multiple and diverse sources in 40 countries
is now being pooled together in one resource.
The portal will help ensure people with disabilities
are fully considered and reflected in development
programmes and action.
Discrimination and stigma against

disabled people is a global injustice –
one that has been ignored for too long
– and one we need to fix urgently.
Penny Mordaunt
Former Secretary of State for International Development
change
New
Ambassadors
We are once again

indebted to the
dedication of Leonard
Cheshire’s ambassadors,
who promote our
international Charity
around the world.
In 2018/19 three new
influential figures
with a diverse range of
experiences and insights
joined us in supporting
our work in the UK
and internationally.
Strategic report
Mark Lane
BBC gardening
broadcaster
Mark is the UK’s first BBC gardening

broadcaster who is a wheelchair user. He is
a regular presenter on BBC TV Gardeners’
World and also fronts BBC TV coverage of the
RHS shows. Mark is also a published garden
designer and writer.
Mark was in a car accident in 2001 and had

to have operations on his spine, which were
complicated by him being born with spina bifida.
Following a long rehabilitation period, when he
was ‘re-built’ both physically and mentally, he
switched professions to study garden / landscape
design and launched his own award-winning
garden design and landscape practice.
Sophie Morgan
TV presenter and disability
rights campaigner
Paralysed in a car crash since the age of 18,

Sophie is an award-winning disability activist.
Sophie has an impressive television career that

includes fronting all live coverage of Paralympic
sport for Channel 4 as well as presenting cutting-
edge documentaries such as The World’s Worst
Place to be Disabled for the BBC on human
rights abuse towards disabled people in Ghana in
2015. She has also reported for Channel 4’s award-
winning current affairs strand Unreported World.
change
The Charity’s hashtag,
#Actuallyican
resonates with me as my
independence is something
which has always been very
important to me.
I really respect the aims and
values of Leonard Cheshire in
trying to help people live as
independently as possible.
Olivia Breen
Paralympian and
Olivia Breen
Paralympian
Paralympian Olivia, both a talented sprinter

and long jumper, is the current IPC World
Champion for the T38 long jump which she
won in 2017.
More recently, in 2018’s Commonwealth Games in

Australia, Olivia claimed gold for Wales with both
a games record and personal best in the long
jump in her class.
Strategic report
change
Our
campaigns
Let’s Get On
Board
590+
We believe we should all have the right to travel
freely whenever we want to, and for disabled
people it shouldn’t be any different.
Sadly, there are too many stations across Great

Britain that disabled people can’t use. In June
2018, we launched a new hard-hitting campaign
to try and change this.
pieces of media
coverage
We want the Government and rail operators
to make all train stations fit for use by disabled
people – including step free access from station
to train.
Fronted by our campaigners, a media story about

a third of disabled train travellers experiencing
problems on the rail network kicked off the
campaign – generating coverage on local and
national BBC Radio including Radio 1.
I would like to rely
In November, the campaign ramped up when on trains more to get
around. But I can’t
our research revealed more than 40 per cent of
railway stations across England, Scotland and
Wales do not have step-free access. Campaigners
up and down the country have been writing to physically get into some
their rail operators calling for action on an issue
that sees disabled people deprived of work and stations and transferring
leisure opportunities others take for granted.
Almost 500 people took the online action in

between trains is often
writing to train operating companies asking for
change on step-free access stations
very difficult.
We also met with key organisations to drive
home our call for action. These included the Vinny
Independent Rail Ombudsman, Network Rail Campaigner
and the Office of Rail and Road, as well as train
companies themselves and the Secretary of State
for Transport Chris Grayling.
Strategic report
Untapped Talent
Disabled people face significant barriers

when finding and sustaining work. We
are pressing the Government to halve the
disability employment gap and want to see
sufficient funding for tailored support for all
disabled jobseekers.
ComRes
At the same time, we increased awareness
of the continuing discrimination and barriers
faced by disabled people trying to enter or
stay in employment.
During the year, we kept up the pressure,

increasing our engagement with ComRes award-winner for best campaign,
parliamentarians, influencers and business as voted by 150 MPs
leaders, as we strive as a Charity to tackle
outdated attitudes to disability and accelerate
80+
positive change.
In February 2019 we published new research that

revealed the harsh landscape faced by many
disabled workers. We looked at the experiences
of those who had secured jobs, as well as
applicants. Seven in ten (73 per cent) disabled
workers said they had stopped working due to employers at Wales’ largest employment
their disability or health condition. Meanwhile, and inclusion summit
two in ten disabled people who had applied for
a job in the last five years said the employer had
withdrawn a job offer as result of their disability.
In September 2018, more than 80 top

employers attended Wales’ largest employment
and inclusion summit at Swansea City’s Liberty
Stadium. The free event was organised by
Leonard Cheshire Wales, 2005 7/7 bombing
survivor Daniel Biddle of Nationwide Access
Consultants Limited and inclusion consultancy
Delsion. Companies that attended included
Airbus and Legal and General aiming to drive
forward progress towards the creation of
inclusive workplaces across Wales and the rest of
the UK.
Daniel is now working with Leonard Cheshire

helping us to deliver the ‘Together as One’
programme in Wales.
change
1,431
Make Care
Fair
Leonard Cheshire has long been a leading voice people contacted the
calling for lasting changes to the way social
care is funded. As the NHS marked its 70th Minister responsible
anniversary, these changes are more vital than
ever to relieve some of the pressures on
for social care
a service we should all be proud of.
With most recipients of social care of working

age, appropriate support can make all the
difference in terms of disabled people being
able to live the independent lives they choose.
1 in 4
Lack of this support can leave disabled people
isolated and lonely.
Disabled people in the UK have been among

those bearing the brunt of tax and welfare reforms
since 2010, according to Equality and Human
Rights Commission research.
During 2018/19, we published our own research

with the shocking finding that almost a quarter Disabled adults in the
of disabled adults aged 18-65 in the UK said they
had missed a meal or not been able to heat their UK said they
homes because they couldn’t afford it.
had missed a meal or
We continue to call for urgent publication of
the Government’s plan for a long-term funding not been able to heat
solution for effective social care.
their homes because
they couldn’t afford it
Strategic report
Leonard Cheshire joins

forces with Microsoft at
Party Conferences
Leonard Cheshire and tech giant Microsoft

hosted a series of events at the Labour and
Conservative Party conferences in 2018.
High profile panel discussions in Liverpool and

Birmingham shone a spotlight on how assistive
technology has the potential to close the
employment gap between disabled and non-
disabled people. MP, then Minister for Disabled People joined
the panel at the Conservative conference event,
CEO Neil Heslop and Director of Assistive with Marsha De Cordova, Shadow Minister
Technology Steve Tyler were joined by Hector for Disabled People speaking at the Labour
Minto, Microsoft’s Senior Accessibility Evangelist conference.
and Hannah Rose on the panel. Sarah Newton
Delegates also heard from Hannah Rose, who
told MPs and other delegates how her degree
education and job as a vetting officer with
Cheshire Police would not have been possible
without assistive technology.
As the economy becomes

increasingly digitalised,
there are risks and
dangers for people with
disability missing out on
these opportunities.
Neil Heslop
Leonard Cheshire CEO
change
How you
support us
A priority for the year has been to increase
opportunities to raise the profile of our Charity
and the work it does.
In 2018/19 we set about putting in place the

foundations for increased awareness of our
organisation and understanding of the difference
we make in communities around the world.
Following extensive consultation about a new
look and feel for our Charity’s communications,
last year we raised awareness of the new brand
among staff, supporters and the wider public.
Strategic report
change
Together
Unstoppable
As a Charity we have ambitious plans to

increase engagement with supporters and
organisations who may not be familiar with
our work or where we operate.
We worked on the launch of a new awareness

raising digital campaign.
‘Together Unstoppable’ features a hard-hitting

short film that follows the story of an individual
1 million
who experiences disability later in life as a result
of a car accident and the challenges he faces. In
its depiction of a life affirming journey, the film
shows how people can be supported to live,
learn and work whatever their circumstances.
views It was viewed by over one million people.
Initially tested on digital, the intention is the

campaign will then be rolled out more broadly
across, outdoor advertising and press in the
coming years.
What an amazing video. “I love this advert.

It emphasises that
none of us know
Hit the nail on the head. when, or how, or

how far we will
Shared with pride.

become disabled.”
“So powerful and

Facebook comments on #Together Unstoppable film so to the point.”
Strategic report
A Pilot’s story Carols in the

City and Arley
Hall concerts
Leonard Cheshire has a long association At the end of the year, our Carols in the City
with the Royal Air Force, and we were proud concert, was held at the RAF’s St Clement
to play a part in celebrating the service’s Danes Church, Westminster.
100th birthday.
In a wonderful evening, music was provided
Special events, activities and other initiatives by the Voce Chamber Choir (directed by Suzi
at local, regional and national levels were Digby OBE).
run by the RAF from April to September 2018.
Ambassadors Jane Asher and Mark Lane,
The centrepiece of RAF100 celebrations took Paralympian Olivia Breen and our founder’s
place on 10 July, with a centenary service in daughter Elizabeth joined staff and supporters
Westminster Abbey, followed by a parade to raise money for the Charity and celebrate the
in The Mall and spectacular flypast over festive season.
Buckingham Palace.
On the same evening, a Christmas concert was
A series of events celebrated our founder’s life taking place in the stunning St Mary’s Chapel at
as an RAF pilot and the work of the Charity that Arley Hall, Northwich.
bears his name.
The performance celebrated the Charity’s work
On the same day as the flypast and other supporting disabled people across the world. It
events in London, at an exhibition in the Mall featured a special performance from a Leonard
Galleries, there was an exhibition of specially Cheshire community choir made up of staff,
commissioned paintings marking key supporters and families, as well as people who
moments in our founder’s RAF career. Funds use our services.
from the sale of the original artworks and prints
went to the Charity. The choir was founded by Amy Bradley, who
took part in the Charity’s award-winning Change
The event was the brainchild of aviation 100 internship programme, working in Leonard
artist and supporter Graham Singleton, who Cheshire’s regional fundraising team.
commissioned the pieces.
change
People
Establishing our Charity as a rewarding, Staff involvement

fulfilling and great place to work or volunteer
is a central part of delivering our ambitions.
We have made good progress toward this in
the past year, providing a basis on which to
grow in 2019/20.
We employ around 6,000 individuals who

collectively deliver essential care, employment Over the past two years, considerable work
and skills-related activity to some 46,000 people has gone into developing our Staff Association
in the UK and increasingly around the world, at the Charity. The Association has a critical
24 hours per day, 365 days a year. role in making Leonard Cheshire a better
Leonard Cheshire has now completed the place to work and it works with our executive
end of the second year of its five-year strategy, directors to develop and sustain a positive work
as we aim to improve the life choices of more environment, giving our people a platform to
people with disability and to play a bigger part feedback upon the impact of Leonard Cheshire
in building a fair and inclusive world. policy and practice. This makes a very real and
positive difference for our workforce.
To deliver this vital work, our workforce currently
reaches out across the UK and internationally Employee involvement is encouraged and there
across Africa, India and South-east Asia. Demand are regular opportunities to share views with
for our services, programmes and expertise senior leadership. The Staff Association actively
is growing and, as such we are determined to seeks and shares the voice of our workforce
establish a workplace culture to be proud of and directly with senior leadership and with Trustees
one in which all employees are valued and can through the People Committee.
contribute their best. The same also applies to our We have further expanded the number of Staff
community of some 8,500 volunteers. Association representatives to 230, an increase
A continued priority is to find great people of 100 in the last year.
to do great work and keep them. This will A key area of work in the coming year is focused
continue to be the cornerstone of our strategy on enhancing communications between
in 2019/20 and beyond. workforce communities, increasing digital and
non-digital engagement and embedding our
shared purpose, values and behaviours.
Strategic report
Developing our people Investors in People
In 2018/19, we worked to enhance the personal Our Investors in People (IIP) assessment was
and professional opportunities available for successfully completed between September
staff. This has included embedding critical and October 2018, with the Charity achieving
learning and development activity across our ‘developed’ or ‘established’ status across all the
leadership community of some 230 roles. indicators used.
We have also delivered e-Learning across our The assessment included some 260 interviews
whole organisation to improve access to key undertaken by the external IIP team across
learning resources and speed-up the induction our Charity.
process for new starters; and established a brand-
new performance management framework for
all employees.
58
Financial
review
The 2018/19 financial result

broadly reflects where we
expected to be in terms of the
investments outlined in our
2017 – 2022 strategic plan,
as well as the significant
investments made during the
year in brand, technology, and
supporting our quality agenda
through an expanded quality
and safe-guarding team.
Strategic report
Charitable activities Net movement in funds

We provide services and develop new models There was an overall net decrease in funds from
of care to support disabled people to live £124.2million to £119.6million. The deficit on our
independent lives, in line with the Charity’s defined benefit pension scheme decreased from
purpose. Fees and grants for delivering our social £10.8million to £7.6million.
care services remain our major source of income.
We also receive fees and grant income to fund Reserves
our international activities. We regularly review our reserves position to
ensure that we have adequate funds to support
This income reduced from £149.3million in 2017/18
the work of the Charity. As a minimum, this
(84.9 per cent of total income) to £145.2million
review is completed annually. In doing this,
this year (89.6 per cent of total income). This fall
we take into consideration the assets required
is primarily due to two services which we closed
to provide long-term care and support to
during the year, where commissioner demand
disabled people, reasonable working capital,
fell to unsustainable levels.
planned development projects and unforeseen
Expenditure on social care activities reduced circumstances.
from £158.9million in 2017/18 (92.7 per cent of
The Charity has previously adopted a risk-based
total expenditure) to £154.5 million this year (92.1
approach to reserves that is aligned with the
per cent of total expenditure). This reduction
strategy for 2017 to 2022. As part of its regular
was mainly caused by not requiring a further
annual review of the reserves policy, the Trustees
provision for the sleeping nights liability, which
have now updated this policy to be set in terms
was £3.1million in 2017/18, and the service closures
of minimum levels of cash and managed
referred to above.
investments required to ensure that the Charity
Donations and legacies will be able to meet its financial commitments
as they fall due, and deliver on its strategic
Donations and legacies fell from £25.1million to objectives, making an appropriate allowance
£14.9million this year, reflecting the very large for future risks and their potential financial
legacy which we received in 2017/18. Expenditure consequences.
on raising funds reduced from £4.1million to
£3.4million. Our ratio of our donations and We will monitor cash and managed investment
legacies to the cost of generating voluntary levels, to include all amounts available for general
funds is 4.4:1 compared to 6.1:1 last year. activities, net of any overdraft or borrowings.
The Trustees have set a target level for cash and
Total expenditure managed investments, in terms of expenditure
Total expenditure reduced from £171.5million that is not covered by contracted social care
to £167.7million this year. Our expenditure income, adjusted for risks that could lead to
on activities that directly relate to delivering additional cost. The total funds available should
charitable activities reduced from £154.0million exceed 4 months of this annualised cashflow,
to £149.0million, reflecting the service closures. but should not exceed 7 months.
At the same time our expenditure on support
costs increased from £13.6million to £15.5million,
driven in the main by our investments in brand
and technology.
60
Based on the 2019/20 budget, this reserves policy On 31 July 2019, the Charity completed the sale
requires us to have levels of cash and managed of 16 residential services to Valorum Care Ltd, a
investments of between £13.9million and wholly owned subsidiary of Fairhome Care.
£24.3million. As at 31 March 2019, we have a cash
balance of £14.8million. Funds raised from the sale will be used to support
the delivery of our strategy.
On 31 March 2019, the Charity has £119.6million
total funds comprising: £0.9 million endowment Fundraising practices
funds (2017/18: £0.9million); £23.7million Leonard Cheshire raises funds from the public
legally restricted funds (2017/18: £24.7million); through individual giving. This includes:
and £95.1million unrestricted funds (2017/18:
£98.6million). – D
irect marketing both online and offline
generating one off donations; regular gifts
Cash flow in the form of direct debits, raffles and
gifts in wills;
Our net cash flow from operating activities
moved from an inflow of £6.0million to an – Events of various types including challenge
outflow of £0.9million this year. We also received events e.g. the London Marathon, special
£2.1million (2017/18: £2.0million) cash from the events, and corporate events;
sale of property, plant and equipment and
£0.3million (2017/18: £0.4million) cash from – Payroll giving to elicit tax efficient donations.
investment returns. We invested £7.9million
(2017/18: £6.9million) of cash in fixed assets. We also apply to trusts and foundations and
The Charity has £0.6million of external debt other funders such as lottery and statutory
as at 31 March 2019 (2018: £0), which is a Social sources and work with corporate partners to fund
Investment Loan, approved by the Welsh specific projects in the UK and internationally.
Government, to develop our “Together as One” In 2018/19 Leonard Cheshire recruited new
programme, an innovative approach to social supporters through online activity, inserts,
care delivery in Wales. On 31 March 2019 we had legacy promotion, events, media appeals and
£14.8million (2017/18: £19.9million) cash which is payroll activities. We also ran a digital campaign,
held in retail bank accounts, including £0.8million ‘Together Unstoppable’, to create engagement
(2017/18: £0.7million) held on behalf of disabled with our work and recruit new supporters.
people who use our services. Our supporters receive an annual survey where
they can feedback on their experience and the
Financial impact of significant events
frequency of our communications.
The decrease in the donations and legacies
income for the year is mainly because of the one
significant donation from a generous benefactor
received during 2017/18.
Strategic report
Leonard Cheshire does not exchange or share Subsidiaries

data with other organisations and have reduced
The Leonard Cheshire Foundation (Isle of Man)
our use of third-party data for direct mail
Limited operates our care and support services
campaigns. We request evidence of consent for
on the Isle of Man and is a registered company
third party communication for each source of
and Charity with the Manx Government. This
data and decide to use the data on a case by case
year, incoming resources were £675,000 (2017/18:
basis in line with the law and the Information
£677,000) and total expenditure was £564,000
Commissioner’s Office (ICO) recommendations.
(2017/18: £609,000). This means that the Isle of
Where consent is expressed, it is captured
Man services recorded net incoming resources
compliantly and recorded on the Leonard
of £111,000 (2017/18: £68,000).
Cheshire central Fundraising database.
The Charity has a subsidiary, Leonard Cheshire
In 2018/19 we received eight complaints
Services CIC, which began activity in the
regarding our fundraising activities. None were
year 2018/19, holding contracts on behalf
escalated or referred to external organisations.
of Leonard Cheshire Disability, and sub-
Leonard Cheshire is a member of and abides contracting their delivery to the Charity.
by the standards set by the Fundraising Its income was £14.8million, and total
Regulator, the Institute of Fundraising (IoF), expenditure was £14.5million. .
the Direct Marketing Association (DMA) and
The Charity has the following dormant
the Lotteries Council.
subsidiaries:
All supporter data, for both individuals and
– Leonard Cheshire Trading Limited;
organisations is secured in line with specific
legislation: – Leonard Cheshire Trading Limited (IOM).
– Prior to 25 May 2018: The Data Protection Internationally, the Charity also has registered
Act 1998; offices in India, Kenya, Zambia and Thailand,
and each office is led by regional programme
– From 25 May 2018: The UK Data Protection
managers. Together, they provide training and
Act 2018 (incorporating the General Data
technical support to partners and projects in
Protection Regulation (GDPR) (Regulation
the regions.
(EU) 2016/679).
As the laws about personal data continue to

develop, we will update our privacy notice
accordingly and let you know about any changes.
We respect the rights of our supporters and their
preferences to be erased, removed or forgotten
at any point in time on their journey supporting
Leonard Cheshire.
62
Principal risks and

uncertainties
Working to support disabled people entails At each meeting the Board of Trustees reviews
taking risks. The Trustees are ultimately the Charity’s risk register, serious incidents and
responsible for risk management and they health and safety reports.
are satisfied that appropriate internal control
systems and risk management processes At each meeting, the Audit and Risk Committee
are in place. The Trustees consider that the also reviews the Charity’s risk register plus
following framework provides the Charity with departmental risk registers on a rotational
adequate measures to reduce the impact of basis. The Committee also approves the annual
identified risk. risk-based internal audit plan, receives regular
internal audit reports and progress updates.
Senior management review key strategic
and operational risks on a regular basis. They
consider progress on mitigating actions, new
and emerging risks and opportunities.
Our most significant potential risks and mitigating actions are set out in no particular order:
Potential risk: Action taken to mitigate:

Insufficient statutory • Refreshed 5-year strategy with agreed business plan KPIs
social care funding • Roll-out of enhanced pay framework which pays the living wage
across the UK and increases percentage of permanent staff, reducing
recruitment and agency costs
• Completed implementation of the attraction, recruitment and retention
strand of the 2-year People Strategy Programme, including Services
Employment Framework to improve retention of staff

Compromise to the • Establishment of a Data Processing Management System and business
Integrity, availability level ownership for data processing activities
and confidentiality • Information Governance and Security Training programme
of personal and • Ongoing GDPR communication plan
sensitive iInformation

Loss of public trust • Proactive management of media, government and civil society
relationships
• All safeguarding and ethical policies updated and staff trained as
appropriate
• Reviewed Serious Incident Procedure
Strategic report

Failure to meet safe • Electronic medication system
quality standards • New clinical governance and Quality Assurance Frameworks,
with Oversight by Care Quality and Safeguarding Committee
• New Service Improvement Database
• Rigorous Safeguarding, Serious Incident, Health and Safety, and
Whistleblowing procedures, with regular review of safeguarding
alerts and complaints via Quality Team
• Investment in facilities and staff training

Inability to deliver • Completed review of communications functions across Internal
timely change Communications and accountability of External Communications
in collaboration with Policy and Campaigns and the Executive Team
• Dedicated transformation budget
• Monthly Programme Management Office report to Executive Team

Serious breach of • Data protection policies built into terms and conditions for all staff
information or cyber • IT security policies in place, including Acceptable use policy; Staff
security computer usage policy; IT Network security policy; Confidentiality
policy; Own devices policy; Encryption policy for laptops, removable
media and smartphones
• Remote access controls with secure connections
• Information Governance and Security Board oversight on security
of information

Failure to achieve • Proactive partnering approach to sector consortia
income growth • Funding targets spread across International, Partnerships and
Fundraising
• Set up Charity Operating Board – CEO, CFO, Executive Directors for
Marketing and Fundraising, International and Partnerships – to monitor
performance and ensure progress
• Implementation of CRM (customer relationship management) system
to support National and International Partnership Engagement Plan

Failure to complete • Weekly steering groups of key management from both sides to ensure
sale of group of a smooth transition
services as anticipated • Regular discussions with the CQC, to understand their position and
mitigate potential problems early
• Agreed communications plan for all stakeholders including our people,
service users, families and commissioners
• All formal and informal consultation managed effectively through an
agreed programme with the incoming provider and Staff Association
change
Governance
and structure
Registration The Trustees, in exercising their powers and

duties, have complied with their duty in section
The registered name of the Charity is Leonard
4 of the Charities Act 2011 to have due regard to
Cheshire Disability. The Charity is a charitable
the public benefit guidance published by the
company limited by guarantee and was
Charity Commission. In preparing the report and
incorporated in England and Wales on 3 August
accounts, the Trustees have complied with the
1955. The registered Charity number is 218186
requirements set out in that guidance to report
and the registered company number is 552847.
on the significant activities and achievements
The Charity is also present in Scotland and the
of the Charity in 2018/19. They have reported in a
Scottish registered Charity number is SC005117.
way that both sets out the aims and strategies of
The address of the registered office is 66 South
the Charity and demonstrates how the aims and
Lambeth Road, London, SW8 1RL. It is governed
activities of the Charity were carried out for the
by the Memorandum and Articles of Association,
public benefit.
which were last amended on 23 October 2014.
Governance and operating structure
Objects and public benefit
The Board of Trustees (the ‘Board’) meet at least
The objects of the Charity are to relieve the
four times a year. Each year, we approve the
consequences of physical and / or mental
annual budget and review the strategic plan of
disability by the provision, in the UK and overseas,
the Charity. Trustees set the strategic direction
of accommodation, services and support for the
for the Charity and have delegated authority to
spiritual, social, physical and mental wellbeing of
the Chief Executive to manage the affairs of the
disabled people, by such means as are charitable,
Charity within this strategy, reporting against
whatever their race, nationality, creed, sex or age.
the agreed objectives. The Chief Executive is
supported by an executive team, all of whom are
officers of the Charity.
Individual Trustees also take reasonable steps

to ensure there is regular and direct contact
between the Trustees, staff and volunteers
who are responsible for the people who
use our services at a local level. In addition,
we have appointed five board committees:
People; Finance; Audit and Risk; Quality and
Safeguarding and Governance and Nominations.
Strategic report
The People Committee is chaired by Colin The Finance Committee was chaired by
Hunter. This Committee meets at least three Catriona Rayner until her retirement as a
times per year. It is responsible for: Trustee, and is now chaired by David Pugh. The
Committee supports the Board in fulfilling its
– Monitoring the cultural health of the global oversight responsibilities in respect of
organisation and employee satisfaction with financial performance. It meets at least three
the aim of being a best in class employer of times per year and is responsible for:
choice;
– Recommending to the Board the longer-term
– Maintaining an overview of people-related business plan, the annual budget and annual
policies and practices in relation to all staff; business plans, and the quarterly forecasts,
including cash flow;
– Making recommendations to the Trustee
Board on all aspects of the remuneration – M
onitoring the financial performance of
and terms and conditions of the CEO and the Charity and ensuring that significant
Executive team; and issues are being appropriately dealt with by
management;
– Ensuring that appropriate levels of executive
remuneration and reward is set to support the – A
pproving those financial transactions that
organisation’s strategy. are not within the delegated authority of the
Chief Executive, and where appropriate, to
The Quality and Safeguarding Committee seek endorsement from the Board, where the
is chaired by Ranald Mair. This Committee policies of the Charity stipulate such approval
meets at least three times per year. is needed; and
It is responsible for:
– R
ecommending financial policies that are
– Ensuring that the delivery of quality of service, reserved to the Board.
compliance and care to the individual is a key
focus of our activity;
– Making safety, effectiveness and customer

experience central to the development,
delivery and measurement of our services,
by assessing care quality, customer and staff
experience measurement data;
– Ensuring that learning and development

needs are identified and appropriately met;
– Supporting innovation and the development

of new care pathways;
– Ensuring that performance standards and

policy changes relating to quality, healthcare
and social outcomes are met; and
– Receiving and considering reports relating

to serious incidents in the provision of social
care services.
change
The Audit and Risk Committee is chaired by The Governance and Nominations Committee
Richard Brooman. The Committee meets at is chaired by Martin Davidson.
least three times per year and is responsible for:
The Committee is responsible for identifying,
– E
nsuring that robust financial reporting, risk recruiting and proposing new members of the
management and internal control principles Board and the Chief Executive and for their
are applied and are adequate, including the role induction, support and development.
of internal audit;
Advisory Groups
– Reviewing policies for ensuring compliance
with relevant regulatory, legal and code of There are two Advisory Groups. The Customer
conduct requirements; Council, chaired by Vidar Hjardeng MBE, seeks to
ensure that we are led by people with disabilities
– Considering the appointment, remuneration, in our decision making.
effectiveness and independence of the external
auditors; The Fundraising Advisory Group helps to guide
our strategy to grow reach, influence and income.
– Monitoring the integrity of the required The Group includes members of the Board to
statements to regulators, reviewing significant support with expertise in brand, marketing,
financial reporting issues and judgements influencing, profile raising and fundraising.
contained therein; The Advisory Group was chaired by Sally Davis,
and is now chaired by Richard Brooman.
– Reviewing the effectiveness of the Charity’s
internal controls; and
– Reviewing the effectiveness of the Charity’s

framework for risk management.
Auditors PricewaterhouseCoopers LLP have

expressed their willingness to continue to act
as auditors.
Strategic report
Appointment and induction of Trustees Customer Council
All vacancies for Trustees are externally The views and ambitions of disabled people are
advertised. The Governance and Nominations at the heart of our work. As part of our broader
Committee considers prospective Trustees and Customer Engagement Framework we formed
makes its recommendation to the Board which the Customer Council in 2017/18 to bring these
votes on all new appointments of Trustees. We views even more fully to the centre of our decision
place particular emphasis on the representation making. The Customer Council is an Advisory
of disabled people. People having lived with or Group to the Board of Trustees and the Executive
professional experience of disability make up team, to ensure our decision making is led by
more than half of the current Board. disabled people. It advises on broad strategic
considerations of the organisation.
New Trustees receive induction material and
training, as well as additional training throughout The Council members reflect a diversity of
their appointment. people with different disabilities, from different
geographies and with a variety of experience.
The Trustees review the composition of the Board There are residents of our social care services
at regular intervals and decide whether there is as well as those who’ve participated in our
a need to change the skill base. Trustees initially confidence, skills and employment programmes.
serve for a three-year period and then may be
re-elected for a further term of three years. In They are passionate about giving a voice to those
exceptional circumstances, an additional term of who may struggle to be heard, championing
up to three years may be considered. inclusion in society and helping us to grow
our reach and impact. The Customer Council
Emoluments is chaired by Vidar Hjardeng MBE, one of our
In 2018/19, Trustees received no emoluments. Trustees who has lived experience of disability.
Directors’ indemnities The Trustees' Report, including the Strategic

Report, was approved by the Board of Trustees on
As permitted by the Articles of Association, 02 August 2019.
the Directors have the benefit of an indemnity
which is a qualifying third party indemnity
provision, as defined by Section 234 of the
Companies Act 2006. The indemnity was in force
throughout the last financial year and remains
so. The Charity also purchased and maintained
throughout the financial year Trustees’, directors’
and officers’ liability insurance in respect of itself
and its Directors.
Sally Davis
Chair
Statement of Trustees’ 69
responsibility
03 Statement of Trustees’
responsibility
70
Statement of Trustees’
responsibility
The Trustees (who are also directors of - select suitable accounting policies and then
Leonard Cheshire Disability for the purposes apply them consistently;
of company law) are responsible for preparing
the Trustees’ Annual Report (including - observe the methods and principles in the
the Strategic Report) and the financial Statement of Recommended Practice:
statements in accordance with applicable Accounting and Reporting by Charities (2015);
law and regulation. - make judgments and estimates that are
Company law requires the Trustees to prepare reasonable and prudent;
financial statements for each financial year. - state whether applicable UK Accounting
Under that law the Trustees have prepared the Standards, comprising FRS 102, have been
financial statements in accordance with United followed, subject to any material departures
Kingdom Accounting Standards, comprising disclosed and explained in the financial
FRS 102 “The Financial Reporting Standard statements; and
applicable in the UK and Republic of Ireland”,
and applicable law (United Kingdom Generally - p
repare the financial statements on the going
Accepted Accounting Practice). Under company concern basis unless it is inappropriate to
law the Trustees must not approve the financial presume that the Charitable Company will
statements unless they are satisfied that they continue in business.
give a true and fair view of the state of the affairs
of the Charitable Company and the Group and
of the incoming resources and application of
resources, including the income and expenditure,
of the Charitable Group for that period. In
preparing these financial statements, the
Trustees are required to:
Statement of Trustees’ 71
responsibility
The Trustees are responsible for keeping In the case of each Trustee in office at the date
adequate accounting records that are sufficient the Trustees’ Report is approved:
to show and explain the Charitable Company’s
transactions and disclose with reasonable - so far as the Trustee is aware, there is no
accuracy at any time the financial position of the relevant audit information of which the
Charitable Company and the Group and enable company’s auditors are unaware; and
them to ensure that the financial statements - they have taken all the steps that they
comply with the Companies Act 2006, the ought to have taken as a Trustee in order
Charities and Trustee Investment (Scotland) to make themselves aware of any relevant
Act 2005 and the Charities Accounts (Scotland) audit information and to establish that
Regulations 2006 (as amended). They are also the Company’s auditors are aware of that
responsible for safeguarding the assets of the information.
Charitable Company and the Group and hence
for taking reasonable steps for the prevention
and detection of fraud and other irregularities.
The Trustees are responsible for the maintenance

and integrity of the Charitable Company’s
website. Legislation in the United Kingdom
governing the preparation and dissemination of
financial statements may differ from legislation
in other jurisdictions.
Auditors’ report 73
04 Auditors’ report
74
Independent auditors’ report Report on the audit of the

financial statements
to the members and Trustees
of Leonard Cheshire Disability
Opinion Basis for opinion

In our opinion, Leonard Cheshire Disability’s We conducted our audit in accordance with
group financial statements and parent charitable International Standards on Auditing (UK) (“ISAs
company financial statements (the “financial (UK)”) and applicable law. Our responsibilities
statements”): under ISAs (UK) are further described in the
Auditors’ responsibilities for the audit of the
– give a true and fair view of the state of financial statements section of our report. We
the group’s and of the parent charitable believe that the audit evidence we have obtained
company’s affairs as at 31 March 2019 and is sufficient and appropriate to provide a basis for
of the group’s incoming resources and our opinion.
application of resources, including its income
and expenditure, and of the group’s cash flows, Independence
for the year then ended;
We remained independent of the charitable
– have been properly prepared in accordance company in accordance with the ethical
with United Kingdom Generally Accepted requirements that are relevant to our audit of the
Accounting Practice (United Kingdom financial statements in the UK, which includes
Accounting Standards, comprising FRS 102 the FRC’s Ethical Standard and we have fulfilled
“The Financial Reporting Standard applicable our other ethical responsibilities in accordance
in the UK and Republic of Ireland”, and with these requirements.
applicable law); and
Conclusions relating to going concern
– have been prepared in accordance with the
ISAs (UK) require us to report to you when:
requirements of the Companies Act 2006, the
Charities and Trustee Investment (Scotland) – the Trustees’ use of the going concern basis of
Act 2005 and regulations 6 and 8 of the accounting in the preparation of the financial
Charities Accounts (Scotland) Regulations statements is not appropriate; or
2006 (as amended).
– the Trustees have not disclosed in the
We have audited the financial statements, financial statements any identified material
included within the Annual Report and Accounts uncertainties that may cast significant doubt
(the “Annual Report”), which comprise: the about the group’s and parent charitable
consolidated and company balance sheets as company’s ability to continue to adopt the
at 31 March 2019; the consolidated statement going concern basis of accounting for a period
of financial activities (incorporating the of at least twelve months from the date when
consolidated income and expenditure account), the financial statements are authorised for
the consolidated cash flow statement for the issue.
year then ended; and the notes to the financial
statements.
We have nothing to report in respect of the With respect to the Trustees’ Report and
above matters. Strategic Report, we also considered whether the
disclosures required by the UK Companies Act
However, because not all future events or 2006 have been included.
conditions can be predicted, this statement is
not a guarantee as to the group’s and parent Based on the responsibilities described above
charitable company’s ability to continue as a and our work undertaken in the course of the
going concern. For example, the terms on which audit, ISAs (UK) require us also to report certain
the United Kingdom may withdraw from the opinions and matters as described below.
European Union are not clear, and it is difficult to
evaluate all of the potential implications on the Strategic Report and Trustees’ Report
Charity’s activities, beneficiaries, suppliers and In our opinion, based on the work undertaken
the wider economy. in the course of the audit the information given
in the Trustees’ Report, including the Strategic
Reporting on other information
Report, for the financial year for which the
The other information comprises all of the financial statements are prepared is consistent
information in the Annual Report other than the with the financial statements; and the Strategic
financial statements and our auditors’ report Report and the Trustees’ Report have been
thereon. The Trustees are responsible for the prepared in accordance with applicable legal
other information. Our opinion on the financial requirements.
statements does not cover the other information
and, accordingly, we do not express an audit In addition, in light of the knowledge and
opinion or, except to the extent otherwise understanding of the group and parent
explicitly stated in this report, any form of charitable company and its environment
assurance thereon. obtained in the course of the audit, we are
required to report if we have identified any
In connection with our audit of the financial material misstatements in the Strategic Report
statements, our responsibility is to read the other and the Trustees’ Report. We have nothing to
information and, in doing so, consider whether report in this respect.
the other information is materially inconsistent
with the financial statements or our knowledge
obtained in the audit, or otherwise appears to be
materially misstated. If we identify an apparent
material inconsistency or material misstatement,
we are required to perform procedures
to conclude whether there is a material
misstatement of the financial statements or a
material misstatement of the other information.
If, based on the work we have performed, we
conclude that there is a material misstatement of
this other information, we are required to report
that fact. We have nothing to report based on
these responsibilities.
76
Responsibilities for the financial statements Auditors’ responsibilities for the audit of the
and the audit financial statements
Responsibilities of the Trustees for the financial We have been appointed as auditors under
statements section 44(1) of the Charities and Trustee
Investment (Scotland) Act 2005 and under the
As explained more fully in the statement of Companies Act 2006 and report in accordance
Trustees’ responsibilities set out on page 70, the with the Acts and relevant regulations made or
Trustees are responsible for the preparation of having effect thereunder.
the financial statements in accordance with the
applicable framework and for being satisfied that Our objectives are to obtain reasonable
they give a true and fair view. The Trustees are assurance about whether the financial
also responsible for such internal control as they statements as a whole are free from material
determine is necessary to enable the preparation misstatement, whether due to fraud or error,
of financial statements that are free from material and to issue an auditors’ report that includes our
misstatement, whether due to fraud or error. opinion. Reasonable assurance is a high level of
assurance, but is not a guarantee that an audit
In preparing the financial statements, the conducted in accordance with ISAs (UK) will
Trustees are responsible for assessing the always detect a material misstatement when
group’s and parent charitable company’s ability it exists. Misstatements can arise from fraud or
to continue as a going concern, disclosing as error and are considered material if, individually
applicable, matters related to going concern and or in the aggregate, they could reasonably be
using the going concern basis of accounting expected to influence the economic decisions
unless the Trustees either intend to liquidate the of users taken on the basis of these financial
group and parent charitable company or to cease statements.
operations, or have no realistic alternative but to
do so. A further description of our responsibilities for
the audit of the financial statements is located
on the Financial Reporting Council’s website at:
www.frc.org.uk/auditorsresponsibilities. This
description forms part of our auditors’ report.
Use of this report Other required reporting
This report, including the opinions, has been Matters on which we are required to report by
prepared for and only for the Charity’s members exception
and Trustees as a body in accordance with
Under the Companies Act 2006 and the Charities
section 44(1)(c) of the Charities and Trustee
Accounts (Scotland) Regulations 2006 (as
Investment (Scotland) Act 2005 and the
amended) we are required to report to you if, in
Companies Act 2006 and regulations made
our opinion:
under those Acts (regulation 10 of the Charities
Accounts (Scotland) Regulations 2006 (as – we have not received all the information and
amended) and Chapter 3 of Part 16 of the explanations we require for our audit; or
Companies Act 2006) and for no other purpose.
We do not, in giving these opinions, accept or – adequate and proper accounting records
assume responsibility for any other purpose or to have not been kept by the parent charitable
any other person to whom this report is shown company or returns adequate for our audit
or into whose hands it may come save where have not been received from branches not
expressly agreed by our prior consent in writing. visited by us; or
– certain disclosures of Trustees’ remuneration

specified by law are not made; or
– t he parent charitable company financial

statements are not in agreement with the
accounting records and returns.
We have no exceptions to report arising from this

responsibility
Nicholas Boden
Senior Statutory Auditor
for and on behalf of PricewaterhouseCoopers LLP

Chartered Accountants and Statutory Auditors
London
02 August 2019
change
Financial statements 79
05 Financial statements
80
Consolidated Statement (Incorporating the Consolidated Income

and Expenditure Account) for the year ended
of Financial Activities 31 March 2019

Unrestricted Restricted Endowment Totals Funds
funds funds funds 2019 2018
Note £000 £000 £000 £000 £000
Income and
Endowments from:
Donations and legacies 2 10,486 4,380 - 14,866 25,141
Charitable activities -
Social care 142,144 - - 142,144 142,297
Charitable activities -
UK & international programmes 185 2,849 - 3,034 6,986
Other trading activities 482 1 - 483 451
Investments 3 343 - 1 344 358
Other including gains on
disposal of assets 1,151 - - 1,151 662
Total 154,791 7,230 1 162,022 175,895
Expenditure on:
Raising funds 4 3,364 - - 3,364 4,080
Charitable activities:
Social care 4 151,331 3,124 1 154,456 158,929
International services 4 2,992 3,634 - 6,626 5,275
Campaigning 4 663 - - 663 629
Partnerships 4 1,019 1,538 2,557 2,618
-
Total 159,369 8,296 1 167,666 171,531
Net gains on investments 173 - - 173 253

Net (expenditure) / income 6 (4,405) (1,066) (5,471) 4,617
-
Other recognised gains / (losses):

Actuarial gains / (losses) on defined
benefit pension schemes 23 926 - - 926 942
Net movement in funds (3,479) (1,066) - (4,545) 5,559

Unrestricted Restricted Endowment Totals Funds
funds funds funds 2019 2018
Note £000 £000 £000 £000 £000
Reconciliation of funds:
Total funds brought forward 98,598 24,735 856 124,189 118,630
Total funds carried forward 15-17 95,119 23,669 856 119,644 124,189
All activities relate to continuing operations. The Group has no recognised gains
or losses except those included above and, therefore, no separate statement of
recognised gains and losses has been prepared.
In order to produce a combined Statement of Financial Activities (SOFA) and

an Income and Expenditure Account, the SOFA has been amended to separate
other recognised gains / (losses) from the net outgoing resources result.
There is no difference between the net income for the year above and their
historical cost equivalents.
Income and Endowments from ‘Other including gains on disposal of assets’

includes the sale of Greathouse (care home) on 22 March 2019 for £1.1million.
The Notes on pages 88 to 118 form part of these

financial statements.
82
Consolidated Balance Sheet as at 31 March 2019

Company Number 552847
2019 2018
Note £000 £000
Fixed assets
Intangible assets 8 90 201
Tangible assets 7 109,172 109,885
Investments 9 7,615 7,751
Total fixed assets 116,877 117,837
Current assets
Debtors 11 20,226 17,922
Investments 10 14 13
Cash at bank and in hand 12 14,772 19,896
Total current assets 35,012 37,831
Liabilities:
Creditors: Amounts falling due
within one year 13 (17,195) (12,819)
Net current assets 17,817 25,012

Total assets less current liabilities 134,694 142,849

after more than one year 13 (4,441) (3,939)
Provisions for liabilities 14 (3,023) (3,926)
Net assets excluding pension liability 127,230 134,984

Defined benefit pension scheme liability 23 (7,586) (10,795)
Total net assets 119,644 124,189

2019 2018
Note £000 £000
The Funds of the Charity

Endowment funds 15 856 856
Restricted income funds 16 23,669 24,735
Unrestricted funds 17
Designated 17 99,042 98,993
General 17 (3,014) 3,896
Revaluation reserve 17 6,677 6,504
Pension reserve 17 (7,586) (10,795)
Total unrestricted funds 95,119 98,598
Total Charity funds 119,644 124,189
The financial statements were approved by the

Trustees on 02 August 2019 and signed on their behalf
by:
Sally Davis Richard Brooman

Chair Chairman of the Audit & Risk Committee

84
Company Balance Sheet as at 31 March 2019

Company Number 552847
2019 2018
Note £000 £000
Fixed assets
Intangible assets 8 90 201
Tangible assets 7 109,150 109,855
Investments 9 7,615 7,751
Total fixed assets 116,855 117,807
Current assets
Debtors 11 20,563 17,898
Investments 10 14 13
Cash at bank and in hand 12 14,155 19,857
Total current assets 34,732 37,768
Liabilities:
Creditors: Amounts falling
due within one year 13 (18,342) (13,753)
Net current assets 16,698 24,015

Total assets less current liabilities 133,553 141,822

after more than one year 13 (4,441) (3,939)
Provisions for liabilities 14 (3,023) (3,926)
Net assets excluding pension liability 126,089 133,957

Defined benefit pension scheme liability 23 (7,586)
(10,795)
Total net assets 118,195 123,162
2019 2018
Note £000 £000
The Funds of the Charity

Endowment funds 15 856 856
Restricted income funds 16 23,622 24,686
Unrestricted funds
Designated 17 99,042 98,993
General 17 (4,416) 2,918
Revaluation reserve 17 6,677 6,504
Pension reserve 17 (7,586) (10,795)
Total unrestricted funds 93,717 97,620
Total Charity funds 118,195 123,162
The net deficit for the year of the parent Charity was
£4.7million (2018: net surplus of £5.6million).
The financial statements were approved by the Trustees

on 02 August 2019 and signed on their behalf by:
Sally Davis Richard Brooman

Chair Chairman of the Audit & Risk Committee

86
Consolidated for the year ended 31 March 2019
Cash Flow Statement
2019 2018
£000 £000
Reference
Cash flows from operating activities:
Net cash provided by operating activities A (867) 5,960
Cash flows from investing activities:

Dividends, interest and rents from investments 344 358
Proceeds from the sale of property, plant and equipment 2,085 2,047
Purchase of property, plant and equipment (7,871) (6,924)
Purchase of intangible assets - (5)
Proceeds from sale of investments 583 -
Net cash used in investing activities (4,859) (4,524)
Cash flows from financing activities:

Repayments of borrowing - -
Cash inflow from new borrowing 600 -
Receipt of endowment - -
Net cash provided by financing activities 600 -
Change in cash and cash equivalents in the reporting period (5,124) 1,436
Cash and cash equivalents at the

beginning of the reporting period 19,896 18,460
Cash and cash equivalents at the end of the reporting period B 14,772 19,896
Notes to the Consolidated for the year ended 31 March 2019
Cash Flow Statement
2019 2018
£000 £000

A. Reconciliation of net income / (expenditure)

to net cash flow from operating activities
Net (expenditure) / income for the reporting period
(as per the Statement of Financial Activities) (5,471) 4,617
Adjustments for:
Depreciation and impairment charges 7,464 7,113
Amortisation on programme related investments 20 20
(Gains) on investments (173) (253)
Dividends, interest and rents from investments (344) (358)
(Gains) on the sale of fixed assets (1,151) (662)
Pension reserve and actuarial gains on the defined benefit schemes (2,283) (1,369)
(Increase) in debtors (2,304) (3,474)
Increase in creditors 3,375 326
Net cash provided by operating activities (867) 5,960
B. Analysis of cash and cash equivalents

Cash in hand 14,772 19,896
Total cash and cash equivalents 14,772 19,896
88
Notes to the for the year ended 31 March 2019
financial statements
1. Accounting policies and basis of The SOFA and balance sheet consolidate the
financial statements of the Charity and its wholly
preparation of financial statements
owned subsidiary undertakings.
The Charity is a public benefit entity.

General Policies The Charity has taken advantage of the exemption
The financial statements have been prepared in in FRS 102 from preparing a statement of cash
accordance with the Charities SORP (FRS 102 ) - flows, on the basis that it is a qualifying entity and
"Accounting and Reporting by Charities" and with the Group statement of cash flows included in
applicable accounting standards in the UK and these financial statements includes the cash flows
with reference to the Companies Act 2006 and of the Charity.
the Charities Act 2011. The financial statements The consolidated Group disclosures include
have been prepared using the historical cost basis the results of services in the UK and worldwide
of accounting as modified for the valuation of and central administration up to 31 March 2019.
investments at market value. In addition, the results of the wholly-owned
The financial statements have been prepared on subsidiaries, The Leonard Cheshire Foundation (Isle
a going concern basis and the accounting policies of Man) Limited, Leonard Cheshire Trading Limited
below are consistently applied. Based on the level of and Leonard Cheshire Services CIC have been
unrestricted reserves and the fact that no material consolidated in the Group results. The results of the
uncertainties that may cast significant doubt subsidiaries have been consolidated on a line by line
about the ability of the Group to continue to operate basis, and the balances and transactions between
have been identified by the Trustees, the Charity is a Group companies are eliminated on consolidation.
going concern. As permitted by section 408 of the Companies
The Charity has adapted the Companies Act Act 2006, the Company has not presented its
formats to reflect the Charities SORP and the income and expenditure account. The Group
special nature of the Charity’s activities. No separate results include gross income of the Company of
Statement of Financial Activities (SOFA) has been £147.3million and net expenditure of £19.7million
presented for the Charity alone, as permitted by for the year (2018: gross income of £175.2million
Section 408 of the Companies Act 2006 . and net income of £4.5million).
Income Policies Investment income consists of dividends, interest

received and rents from investment properties; and
Donations are credited to income on receipt. Gift
is shown gross as the amount received in the year
aid receivable is included in income when there is
before deduction of any associated costs.
a valid declaration from the donor.
Legacy income is recognised from the earliest Expenditure Policies

date of the Charity being notified of an impending All expenditure is included on an accruals basis and
distribution following settlement of the estate is recognised where there is a legal or constructive
or the legacy being received, where entitlement obligation to pay.
is established and it can be measured with
reasonable accuracy. Entitlement is assumed six The cost of raising funds for voluntary income is
months after grant of probate is received and the the cost of persuading others to make voluntary
executor is satisfied that the property in question contributions as well as costs relating to educating
will not be required to satisfy claims on the estate. and informing the public and institutions on the
Once entitlement is confirmed, any conditions issues addressed by the Charity. The costs of
within the Charity’s control have been met and charitable activities include all expenditure directly
the executors establish there are sufficient assets relating to the objects of the Charity.
to settle the legacy then it is deemed the legacy is
Operating support costs have been allocated to the
probable to be received . Where we are informed
appropriate charitable activity in accordance with
that an interim payment will be made, we recognise
Charities SORP. These costs include both primary
any remaining income that meets the above
costs, which include those elements of staff and
criteria; if sufficient uncertainty remains over the
other costs that are directly attributable to specific
remaining amount, then only interim payments will
activities, and centrally incurred support costs. The
be recognised. Reversionary interests involving a
total support costs, which also include an element
life tenant are not recognised.
of staff costs, are apportioned across the specific
Income from charitable activities include social activities in accordance with the number of full time
care, whch consists of residential care, respite, equivalent employees allocated to each activity at
day care and care at home. Income earned is both the end of the financial year. The categorisation and
from the supply of services under contractual allocation of these support costs is shown in the
arrangements and from performance related table below.
grants which have conditions that specify the
The categorisation and allocation of these support
provision of particular services to be provided by
costs is shown in note 4. They include the costs
the Charity. Income is recognised when the Charity
of all activities not engaged directly in charitable,
has entitlement in accordance with the rules set
fundraising or publicity activities.
out in FRS 102.
Governance costs include Trustee expenses,
Income from other trading activities includes
Trustee insurance, internal / external audit costs and
income from both trading activities to raise funds
other professional fees. and have been allocated
for the Charity and income from fundraising events.
proportionately across charitable activites.
To fall within this category the income must be
received in exchange for supplying goods and
services in order to raise funds for the Charity.
Income is recognised when the Charity has
entitlement in accordance with the rules set
out in FRS 102.
90
Any irrecoverable VAT is either charged to the SOFA Liability Policies

within the item of expense to which it relates or
capitalised as part of the cost of the related asset, Basic financial liabilities , including trade and
as appropriate. other payables , are initially recognised at
transaction price.
Rentals payable under operating leases are charged
to the SOFA on a straight line basis over the term Trade payables are obligations to pay for goods or
of the lease. Any lease incentives (such as rent free services that have been acquired in the ordinary
periods) are spread over the life of the lease or the course of business from suppliers. Accounts
period to the first rent review, whichever falls earlier. payable are classified as current liabilities if
payment is due within one year or less. If not,
Pensions they are presented as non-current liabilities.
Defined benefit pension scheme costs are treated The Charity provides for legal or constructive
in accordance with applicable financial reporting obligations that are of uncertain timing or amount
standards FRS102. The following elements are at the balance sheet date on the basis of the best
charged to the SOFA: estimate of the expenditure required to settle the
obligation. The Charity has recognised specific
i) The service costs of pension provision relating
provisions for:
to the period, together with the cost of any
benefits relating to past service; i) Dilapidations on leasehold properties - this
relates to the estimated future cost of building
ii) T
he net return on financing, which is a charge
work required when vacating leasehold
equal to the increase in the present value of the
premises;
scheme liabilities; and
ii) Proposed redundancy costs - these costs
iii) The actuarial gain or loss on scheme assets and
will be payable where notification of intended
liabilities.
redundancy was made before year end;
Liabilities for the multi-employer plans are
iii) Sleeping nights - recognising the potential
recognised using discounted future cash flows
liability for historical costs relating to sleeping
in respect of funding deficit reduction plans on
nights and our membership of the Social Care
defined benefit pension schemes where no
Compliance Scheme ("SCCS"); and
actuarial reports are obtained and the deficits are
funded by lump sum or employer contributions. iv) Other provisions - these represent estimates
of future expenditure on a number of matters
The difference between the market value of assets
where the outcome is not known with certainty.
of the scheme and the present value of the accrued
pension liabilities is shown as an asset or liability on The Group is exempt from income and corporation
the balance sheet, as appropriate. taxes on income and gains to the extent that they
are applied for their charitable objects.
Defined contribution pension scheme costs
represent the contributions payable for the period.
Foreign Currency i) Freehold land and buildings and improvements

to freehold land and buildings at 2 per cent
The Group financial statements are presented in
per annum;
pounds sterling and are rounded to thousands.
ii) Leasehold properties and improvements to
The Group’s functional and presentation currency
leasehold properties over the remaining period
is the pound sterling.
of the lease;
Transfers of monies between the UK and overseas
iii) Furniture, fittings, equipment and vehicles at
offices are translated at the spot rate of exchange
5-25 per cent per annum; and
at the date of the transaction.
iv) Intangible assets amortised at 25 per cent
Transactions denominated in foreign currencies
per annum.
are translated at rate of exchange at the end of the
month in which the transaction occurred. Freehold functional and leasehold functional
properties are not revalued and are included at
Foreign currency balances are translated at the rate
their depreciated historic cost. Freehold land is
of exchange prevailing at the balance sheet date.
not depreciated except where it is not possible to
Any gain or loss arising is charged to the SOFA.
separate the land from the buildings. Assets under
Asset Policies the course of construction are not depreciated until
they are brought into use.
Basic financial assets, including trade and other
receivables, cash and bank balances, are initially If an indication of any impairment to the carrying
recognised at transaction price. value of tangible assets existed at the balance sheet
date, the asset’s recoverable amount is estimated
Other financial assets, including investments in and an impairment loss recognised in the fund to
equities which are not subsidiaries, are initially which the asset relates.
measured at fair value which is normally the
transaction price. Such assets are subsequently Investment properties make up the majority of
carried at fair value and the change in fair value is our investments, and are properties being held for
recognised in profit and loss. long term investment to earn rental income or for
capital appreciation or both. Investment properties
Expenditure on tangible and intangible items of an are measured initially at cost and subsequently
enduring nature in excess of £1,000 (except for IT measured at fair value which reflects market
equipment where the limit is £400) is capitalised conditions at the balance sheet date unless fair
and depreciation or amortisation (as appropriate) value cannot be measured reliably, in which case
ischarged at the following annual rates on cost: it is measured at cost less impairment.
Transfers to or from investment property are made

only when there is a change in use, evidenced by
commencement or end of owner occupation.
92
Gains or losses arising from changes in the fair Funds Policies

values of investment properties are included
The funds of the Group have been segregated
in the SOFA in the year in which they arise.
as follows:
Programme related investments are made to
i) Restricted funds consisting of donations and
provide charitable benefits and are stated at
legacies received and for which the donor has
original cost and are amortised over the length
specified the purposes to which the funds must
of the period of the associated management
be applied;
agreement or the period over which the investment
will provide benefit where this is shorter. ii) Permanent endowment funds consisting of
restricted funds with the additional restriction
Investments are included in the financial
that the donor has specified that only the
statements at middle market value on the balance
income generated by the funds may be used
sheet date. Investments in subsidiaries are included
for specific or general purposes whilst the capital
at cost. Realised gains or losses arising on the
must be retained;
disposal of investments and unrealised gains and
losses arising on revaluation are taken to the SOFA iii) Expendable endowment funds can be used
and into the fund to which the investments relate. for general purposes;
Where assets have been acquired via the receipt iv) Unrestricted funds that are expendable at the
of specific capital in the form of a capital grant discretion of the Trustees in furtherance of the
agreement, the accounting treatment has been in objectives of the Charity; and
accordance with FRS 102. The asset is capitalised
at its market value and depreciated in accordance v) Designated funds which have been set aside
with the depreciation policy. at the discretion of the Trustees for specific
purposes but which otherwise form part of the
unrestricted funds. The Group designates funds
for future capital developments which are for the
long term use of its service users.
The pension reserve reflects the difference i) Provisions (note 14)

between the net assets and liabilities of the pension Provision is made for dilapidations and
schemes, measured on an FRS 102 basis. contingencies. These provisions require
management’s best estimate of the costs
Free reserves are calculated after excluding that will be incurred based on legislative and
endowments, restricted funds, the designated contractual requirements. In addition, the
property reserve, the pension reserve and timing of cash flows and discount rates used to
funds required for development projects. The establish net present value of the obligations
free reserves should be adequate to cover the require management’s judgement.
requirement for working capital and a contingency
for unforeseen costs. The Trustees review the level ii) The Charity has obligations to pay pension
of free reserves at least annually and the Charity’s benefits to certain employees. The cost of
reserves policy is discussed in detail in the Report these benefits and the present value of the
of the Trustees. obligation depend on a number of factors
including; life expectancy, salary increases, asset
Other Policies valuations and the discount rate on corporate
Funds belonging to people who use our services bonds. Management estimates these factors in
that are held by us in safe custody on their behalf determining the net pension obligation in the
are separately recorded as both cash and liabilities balance sheet. The assumptions reflect historical
on the balance sheet. experience and current trends.
Critical Accounting Judgements iii) Legacy income

It is the Group’s practice to wait six months from
and estimation uncertainty
the date of probate before recognising income
The Charity makes estimates and assumptions to allow for any claims against the estate to
concerning the future. The resulting accounting be made which could affect entitlement and
estimates will, by definition, seldom equal measurement of the assets for distribution.
the related actual costs. The estimates and Measurement will then be based on details
assumptions that have a significant risk of causing contained in the estate accounts received.
a material adjustment to the carrying amounts of
assets and liabilities within the next financial year iv) Investment properties (note 9)
are addressed below. The Charity has undertaken an internal valuation
for some of the investment properties, by a
qualified RCIS employee. A full external valuation
will be conducted for year end 2020.
94
2. Donations and legacies

2019 2018
£000 £000
Legacies 7,453 21,359

Donations 7,413 3,782
Total 14,866 25,141
The estimated amount of legacies for which the Group has received notice of
entitlement, but which has not been accrued-either because probate has not
yet been obtained, or on the grounds of insufficient information or certainty -
was £0.9million (2018: £1.8million).
3. Investment income
2019 2018
£000 £000
Quoted investments 1 1
Bank interest 129 96
Rent from investment properties 214 261
Total 344 358
4. Total resources expended

Direct Other Allocated
staff direct support Total Total
costs costs costs 2019 2018
£000 £000 £000 £000 £000
Fundraising 3,364 4,080

2,265 900 199
Total costs of raising funds 2,265 900 199 3,364 4,080
Charitable activities
Social care 96,213 43,199 15,044 154,456 158,929
International services 1,971 4,585 70 6,626 5,275
Campaigning 470 153 40 663 629
Partnerships 2,557
533 1,840 184 2,618
Total charitable activities 99,187 49,777 15,338 164,302 167,451
Total resources expended 101,452 50,677 15,537 167,666 171,531
The above table analyses by expense category the costs related to the funds
generating, charitable and governance activities of the Group. These costs
include both primary costs, which include those elements of staff and other
costs that are directly attributable to specific activities, and centrally incurred
support costs. The total support costs, which also include an element of staff
costs, are apportioned across the specific activities in accordance with the
number of full time equivalent employees allocated to each activity at the end
of the financial year. The categorisation and allocation of these support costs is
shown in the table below.
Management & Finance, IT & Human Total Total

administration purchasing resources 2019 2018
£000 £000 £000 £000 £000
Support costs
Voluntary income 104 73 22 199 140
Social care 7,787 5,566 1,691 15,044 13,273
International 36 26 8 70 52
Campaigning 20 15 5 40 36
Partnerships 95 68 21 184 127
Total 8,042 5,748 1,747 15,537 13,628
96
5. Governance costs
2019 2018
£000 £000
Internal audit 224 182

External auditors’ remuneration
- audit services 115 105
- non-audit services 8 31
Governance and professional support for Trustees 34 129
Total 381 447
Governance and professional support for Trustees comprises the internal cost
of strategic planning and providing legal support to Trustees, together with
recruitment costs of new Trustees £69,909 (2018: £23,995).
The total Trustee expenses incurred by Leonard Cheshire Disability or

reimbursed during the year was £12,319 (2018: £9,768) which related to travel
and subsistence.
The number of Trustees who were reimbursed were 8 (2018: 10).
The audit fees shown above are inclusive of irrecoverable VAT.
6. Net income before transfers

2019 2018
£000 £000
This is stated after charging / (crediting):
Depreciation - tangible fixed assets 7,351 6,929

Depreciation - intangible fixed assets 112 184
Operating lease rentals:
Property 1,531 1,362
Equipment 97 78
Auditors’ remuneration - audit 91 88
Auditors’ remuneration - other 8 26
Exchange rate losses 90 17
Gains on disposal of assets (1,151) (662)
7. Tangible fixed assets - Group

Furniture,
Freehold Assets fittings,
land & Leasehold under equipment
buildings properties construction & vehicles Total
£000 £000 £000 £000 £000
Cost
At 1 April 2018 116,662 7,862 2,491 64,436 191,451
Transfer to investment properties (295) - - - (295)
Additions 1,567 - 3,454 2,850 7,871
Disposals (2,681) (85) - (1,967) (4,733)
Transfers 1,194 - (1,603) 409 -
At 31 March 2019 116,447 7,777 4,342 65,728 194,294
Accumulated depreciation and impairments

At 1 April 2018 41,005 4,588 - 35,972 81,565
Charge for the year 2,096 117 - 5,138 7,351
Disposals (1,884) (35) - (1,665) (3,584)
At 31 March 2019 41,007 4,670 - 39,445 85,122
Net book value at 31 March 2019 75,440 3,107 4,342 26,283 109,172
98
7. Tangible fixed assets - Company

Furniture,
Freehold Assets fittings,
land & Leasehold under equipment
buildings properties construction & vehicles Total
£000 £000 £000 £000 £000
Cost
At 1 April 2018 116,662 7,862 2,491 64,355 191,370
Additions 1,567 - 3,454 2,850 7,871
Disposals (2,682) (85) (4,734)
- (1,967)
Transfers 1,194 - (1,603) 409 -
At 31 March 2019 116,446 7,777 4,342 65,647 194,212
Accumulated depreciation and impairments

At 1 April 2018 41,002 4,587 - 35,926 81,515
Charge for the year 2,094 117 - 5,130 7,341
Disposals (1,884) (35) - (1,665) (3,584)
At 31 March 2019 41,002 4,669 - 39,391 85,062
8. Intangible assets - Group and Company

2019
£000
Cost
At 1 April 2018 1,989
Additions -
Disposals -
At 31 March 2019 1,989
Accumulated amortisation and impairments

At 1 April 2018 (1,788)
Charge for the year (111)
Disposals -
At 31 March 2019 (1,899)
Net book value at 31 March 2019 90
Net book value at 31 March 2018 201
Intangible assets consist of computer software systems used to run significant

business processes.
100
9. Investments - Group and Company

Investments Programme
properties related investments Total
£000 £000 £000
At 1 April 2018 7,643 108 7,751

Disposals (414)
(414) -
Additions -
- -
Transfer from fixed assets 295 - 295
Amortised in year - (20) (20)
Revaluation 3 - 3
At 31 March 2019 7,527 88 7,615
Investment properties are included in the balance sheet at fair value. The
properties were valued by independent professionally qualified valuers as at
31 March 2017, therefore a mixture of internal and external valuations have been
undertaken as at 31 March 2019 (3.3 per cent uplift applied 2018).
Programme related investments are in the form of loans and have been
made to facilitate the establishment of new supported living units. They are
amortised over the length of the related management agreement or the period
over which the investment will provide benefit where this is shorter.
10. Current asset investments - Group and Company

2019 2018
£000 £000
Opening market value at 1 April 2018 13 9

Gain on revaluation 1 4
Closing market value at 31 March 2019 14 13
The Trustees consider the value of the investments to be supported by their

underlying assets.
11. Debtors
Group Company
2019 2018 2019 2018
£000 £000 £000 £000
Trade debtors 12,274 8,214 8,416 8,213

Amounts owed by subsidiary undertakings - - 4,272 -
Prepayments 1,165 2,090 1,164 2,067
Accrued income 6,787 7,618 6,711 7,618
Total 20,226 17,922 20,563 17,898
12. Cash at bank and in hand

Group Company
2019 2018 2019 2018
£000 £000 £000 £000
Group funds 13,942 19,173 13,325 19,134

Service users’ funds held in trust 830 723 830 723
Total 14,772 19,896 14,155 19,857
13. Creditors
Group Company
2019 2018 2019 2018
Amounts falling due within one year £000 £000 £000 £000
Trade creditors 8,856 3,449 8,845 3,413

Amounts owed to
subsidiary undertakings - - 1,883 985
Taxation and social security 2,097 1,832 1,452 1,832
Accruals 3,678 4,760 3,661 4,749
Deferred income 1,639 1,954 1,576 1,950
Service users’ funds 825 723 825 723
Capital grants 100 101 100 101
Total 17,195 12,819 18,342 13,753
Amounts falling due after more than one year

Capital grants 3,841 3,939 3,841 3,939
Loan 600 - 600 -
Total 4,441 3,939 4,441 3,939
The Loan is for social improvement opportunity in Wales, from the Welsh
Government. The total loan will be £1 million, Leonard Cheshire have received
£600,000 in the 2018/19 finanical year; £200,000 will then be received in both
2019/20 and 2020/21. There is no interest on the loan and it is not secured.
Capital grants received are released to the SOFA over the useful life of the
related properties. The portion of the grant that is to be released in the next
financial year is £100,000 (2018: £101,000) and is shown within ‘Amounts falling
due within one year’.
Deferred income represents the payment of fees in advance and government

grants. During the year the Group received income of £1.6million which
related to future years. (2018: £2million). The movement in the year has been
taken to income.
Intercompany balances are unsecured and no interest is charged.

102
14. Provisions for liabilities and charges - Group and Company

SCCS Dilapidation Redundancy Other Total
£000 £000 £000 £000 £000
At 1 April 2018 3,100 706 43 77 3,926

Charged to the SOFA - 134 34 - 168
Unused amounts (456) (322) (9) (65) (852)
Amount utilised (179) - (34) (6) (219)
At 31 March 2019 2,465 518 34 6 3,023
The SCCS provision represents the potential liability to the Charity for any
arrears identified under the Social Care Compliance Scheme. The resolution is
not likely before the Mencap case, which is due to be heard in February 2020.
The dilapidation provision represents the potential liability of the Charity for
repairs at the end of the leases on occupied buildings.
The provision for redundancy relates to the cost of redundancies to be incurred

in the next financial year.
Other provisions relate to a number of items where the outcome is not known
with certainty at the year end.
15. Endowment funds - Group and Company

Balance Released Balance
at 1 April Incoming Resources at 31 March
2018 resources expended Transfers 2019
£000 £000 £000 £000 £000
Permanent endowments:
Albert Alexander Fund 11 - - - 11
Kirby Worthington Fund 110 1 - (1) 110
St. Michael’s Home 735 - - - 735
Total 856 1 - (1) 856
The Albert Alexander Fund was set up to benefit the residents of Dan-y-bryn
in 2004. The Kirby Worthington Fund was set up in October 1995 when the
Charity received a bequest with the restriction that the income of this fund
must be used to support The County Durham Cheshire Home.
The home at St. Michael’s was donated as an endowment to Leonard Cheshire

in 1968 by the Sisters of St Peters to be run as a residential care home.
16. Restricted income funds

Group - movement in funds Balance Released Balance
at 31 March Incoming resources at 31 March
£000 £000 £000 £000 £000
Social care 22,005 2,256 (2,801) (323) 21,137

UK programmes 534 1,791 (1,538) - 787
International 2,196 3,183 (3,634) - 1,745
Total 24,735 7,230 (7,973) (323) 23,669
Company - movement in funds Balance Released Balance

at 31 March Incoming resources at 31 March
£000 £000 £000 £000 £000
Social care 21,956 2,256 (2,799) (323) 21,090

UK programmes 534 1,791 (1,538) - 787
International services 2,196 3,183 (3,634) - 1,745
Total 24,686 7,230 (7,971) (323) 23,622
Restricted funds for Social care are those which have been donated to
the Group to be used specifically for the purchase of new tangible assets,
improvements to existing assets or support costs for disabled people to be
used at specific locations. Other restricted funds have been donated to the
Group to support specific projects in the UK and overseas.
During the course of the year the Charity has undertaken a comprehensive
review of its restricted and designated funds. The amounts shown in transfers
represent the outcome of this review.
Restricted funds at 31 March 2019 include £Nil in relation to Northern Ireland

Supporting People (31 March 2018: £80,207).
The following projects received support

from these organisations:
Project/ Total
Funder Project grant ID £
The 29th May 1961 Charity Can Do N/A 5,000

Awards for All Northern Ireland Sow & Grow 0010340698 9,977
Awards for All Wales My Voice, My Choice - Swansea 010327676 9,990
Bank Workers Charity Bank Workers Charity N/A 118,156
BBC Children in Need YouthAbility Ref: 2016-4837/NW 26,962
British Council Overseas Volunteering UK01-KA125-048503 67,246
Careers and Enterprise Company ChangeNow NE CEF480 19,967
City Bridge Trust Enablement and Healthy living Ref 12576 39,000
104
Project/ Total
City Bridge Trust Change London - Bridge to Work Ref 14314 9,500
City Bridge Trust Change London - Bridge to Work bursary 19,000
Comic Relief Uganda Livelihoods 824179 199,528
Comic Relief Tanzania Inclusive Education Grant ID:1952284 217,577
Comic Relief Can Do Southampton 2785722 23,150
Cumbria Community Foundation YouthAbility CCF 20717 5,000
Department for International Development Pioneering Inclusive Education Strategies
for Disabled Girls in Kenya LCD 6627 1,410
Department for International Development Disability and Climate Resilience
Research 40102800 70,404
Department for International Development Disability Data Global Mapping
& Assessment N/A 51,003
Dubai Cares Uganda Livelihoods 288830 195,151
European Union Inclusive Education for Disabled Children
in Zambia DCI-NSAPVD/2014/351-557 50,878
European Union Accessible and Sustainable Livelihoods
for People with Disabilities in Uganda
DCI-NSAPVD/2014/338-560 50,012
European Union Livelihoods and Employment in India 240,869
Flintshire County Council Partnership Coordinator N/A 18,000
Genesis Charitable Trust Philippines Livelihoods 363790 90,316
Gloucester County Council Opening Doors Gloucester N/A 15,000
Hanfod Cymru Strictly Cymru GB2018-GW18 5,000
Heritage Lottery Fund Can Do 10,000
Kirklees Council Opening Doors - Kirklees PCT1621257 17,500
Masonic Charitable Foundation Can Do N/A 16,500
National Lottery Community Fund Healthy Living N/A 100,147
National Lottery Community Fund & ESF
Building Better Opportunities Grant Opportunity Suffolk NeAn/2/2 72,982
Building Better Opportunities Grant Wise Steps NE/1/3 60,604
Building Better Opportunities Grant Able, Capable, Employed LON/1/6 147,277
National Lottery Community Fund Moving On Project
(Office for Northern Ireland) ID: RY/1/010426528 RY/1/010426528 100,000
National Lottery Community Fund Access for Success Project:
(Office for Northern Ireland) Ref: 10275313 010275313 115,013
National Lottery Community Fund Can Do Wales 010264124 164,064
(Wales) People and Places
National Lottery Community Fund Opening Doors 0010242940 19,728
Reaching Communities
National Lottery Community Fund Opening Doors Cheltenham 00103457 20,007
Reaching Communities
Project/ Total
Nesta Innovate to Save - Prime Members Club N/A 7,500

Peter Cundill Foundation Zambia Inclusive Education 383793 75,000
Southwark Council Southwark Advice Plus N/A 90,000
Sport England Can Do Sport 2017006732 25,124
Sport England Road to Me TBC 44,178
Stavros Niarchos Foundation Zambia Inclusive Education 307627 67,000
Swedish Postcode Lottery Zambia Inclusive Education 343542 100,087
The Masonic Charitable Foundation Can Do N/A 16,500
The Mathew Trust Can Do Fife N/A 8,491
The National Lottery Community Fund Uganda Livelihoods 010329009 206,855
Walney Extension Community
Fund (GrantScape) YouthAbility N/A 23,000
Wandsworth Council Keep Warm, Keep Well N/A 6,000
Wimbledon Foundation Keep Warm, Keep Well N/A 5,000
17. Unrestricted income funds

Group Balance Resources Balance
at 1 April Incoming (expended)/ Transfers, at 31 March
2018 resources released gains / (losses) 2019
£000 £000 £000 £000 £000
Designated funds 98,993 - - 49 99,042

General funds 3,896 154,791 (161,974) 273 (3,014)
Revaluation reserve 6,504 - - 173 6,677
Pension reserve (10,795) - 2,283 926 (7,586)
Total 98,598 154,791 (159,691) 1,421 95,119
Free reserves consist of the general funds and the investment property
revaluation reserve totalling £3.7million (2018:£10.4million).
During the year the Charity has completed a comprehensive review of its
reserves with a particular focus on reviewing endowment and legacy funds.
Transfers between funds reflect the outcome of this work.
Company Balance Resources Balance

at 1 April Incoming (expended)/ Transfers, at 31 March
2018 resources released gains / (losses) 2019
£000 £000 £000 £000 £000
Designated funds 98,993 - - 49 99,042

General funds 2,918 154,182 (161,481) 273 (4,108)
Investment property
revaluation reserve 6,504 - - 173 6,677
Pension reserve (10,795) - 2,283 926 (7,586)
Total 97,620 154,182 (159,198) 1,421 94,025

106
18. Analysis of Group net assets between funds

Unrestricted Restricted Endowment Total
funds funds funds 2019
£000 £000 £000 £000
Fixed assets 107,733 8,409 735 116,877

Net current assets 2,113 15,583 121 17,817
Long term liabilities (7,464) - - (7,464)
Pension liability (7,586) - - (7,586)
Transfer 323 (323) - -
Total 95,119 23,669 856 119,644
Analysis of Compay net assets between funds
Unrestricted Restricted Endowment Total

funds funds funds 2019
£000 £000 £000 £000
Fixed assets 107,714 8,406 735 116,855

Net current assets 1,038 15,539 121 16,698
Long term liabilities (7,464) - - (7,464)
Pension liability (7,586) - - (7,586)
Transfer 323 (323) - -
Total 94,025 23,622 856 118,503
19. Lease commitments

At 31 March the Group had annual payments under non-cancellable operating
leases as follows
2019 2018
£000 £000
within 1 year 1,423 1,346

between 2 to 5 years 3,356 1,279
after 5 years 1 1,286
Total 4,780 3,911
20. Capital commitments

At 31 March 2019 the Group had commitments for capital expenditure that have
not been provided for in the financial statements as follows
2018 2017
£000 £000
Contracted 1,061 582

21. Subsidiaries
The Charity beneficially owned the entire share capital of the following subsidiary
companies at 31 March 2019 and 31 March 2018.
Name Registered Company No. Issued capital Status
Leonard Cheshire Trading Limited England and Wales

03244651 £100 Dormant
The Leonard Cheshire Isle of Man 074693C Limited by Trading
Foundation (Isle of Man) Limited IOM No.669 Guarantee
Leonard Cheshire Trading Limited Isle of Man 095071C £100 Dormant
Leonard Cheshire Services CIC England and Wales 11081820 Limited by Shares £1 Trading
Leonard Cheshire International Republic I0616088 Limited by Trading
of Ireland Guarantee
All trading subsidiaries have been consolidated in the Group financial statements. The following subsidiaries
were dissolved in 2018; Fundability Limited (04082374); The Leonard Cheshire Foundation Limited
(060388332); Ability Media Limited (05867060) and Beyond Disability Limited (05866987). The directors
believe that the carrying value of the investments is supported by their underlying net assets.
All subsidiaries registered in England and Wales operate from the following registered office:
66 South Lambeth Road, London SW8 1RL. The subsidiaries registered in the Isle of Man operate from the
following registered office: Unit B Part First Floor, Willow House, Main Road, Onchan, Isle of Man IM3 1AJ.
The Republic of Ireland subsidiary operates from the following registered office: Marine House, Clanwilliam
Place, Dublin 2, Dublin.
2018 2017
£000 £000
Leonard Cheshire Trading Limited

Summary of profit and loss account
Assets 4 4
Liabilities (4) (4)
Total - -
Leonard Cheshire Foundation (Isle of Man) Limited

The principal activity of The Leonard Cheshire Foundation (Isle of Man) Limited.,
which is a registered Charity in the Isle of Man, is the provision of residential care
for disabled people. A summary of its financial statements for the year ended
31 March 2019 and 31 March 2018 is shown below.
Summary of statement of financial activities
Incoming resources 675 677

Resources expended (564) (608)
Net income 111 69
Summary of assets and liabilities
Assets 1,163 1,078

Liabilities (24) (51)
Total 1,139 1,027
108
Leonard Cheshire Services CIC

The principal activity of Leonard Cheshire Services CIC is the provision of
residential care for disabled people. A summary of its financial statements for
the year ended 31 March 2019 and 31 March 2018 is shown below. The subsidiary
was incorporated in November 2017, but did not start trading until 1 April 2018.
Summary of statement of financial activities

2019
£000
Incoming resources 14,843

Resources expended (14,535)
Net income 308
Summary of assets and liabilities

5,285
Assets
Liabilities (5,285)
Net income -
22. Staff costs

Group Company
2019 2018 2019 2018
£000 £000 £000 £000
Wages and salaries 96,644 97,599 96,277 97,183

Redundancy costs 694 1,093 694 1,091
Social security costs 7,168 7,233 7,142 7,202
Other pension costs 5,110 3,630 5,107 3,629
Other staff benefits 293 286 293 286
Total 109,909 109,841 109,513 109,391
The provision for redundancies to be paid at 31 March 2019 (included above)

is £0.03million (2018: £0.04million). Redundancy costs are provided for where
staff are identified as "at risk of redundancy" and consultation has commenced
prior to the year end date.
Ex-Gratia payments
During the year, the Charity made two ex-gratia payments totalling £40,507
(2018: £10,000).
The average monthly headcount for the Group was 5,887 staff (2018: 6,094
staff) and the average monthly number of full-time equivalent employees
during the year were as follows:
The monthly average number of FTE employees during the year was:
Group
2019 2018
Staff FTE Staff FTE
Volunteering 54 43
Social care 3,843 3,844
International 19 16
Campaigning 11 11
Partnerships 50 39
Governance 1 1
Support 247 247
Total 4,225 4,201
The average monthly headcount for the company was 5,847 staff (2018: 6,052
staff) and the average monthly number of full-time equivalent employees
during the year were as follows:
The monthly average number of FTE employees during the year was:
Company
2019 2018
Staff FTE Staff FTE
Volunteering 54 43
Social care 3,826 3,828
International 19 16
Campaigning 11 11
Partnerships 50 39
Governance 1 1
Support 247 247
Total 4,208 4,185
110
Remuneration of higher paid employees

Emoluments of higher paid employees (excluding pension contributions)
Group Company
2019 2018 2019 2018
Staff Staff Staff Staff
£60,001 - £70,000 15 16 15 16
£70,001 - £80,000 6 7 6 7
£80,001 - £90,000 2 4 2 4
£90,001 - £100,000 6 3 6 3
£100,001 - £110,000 4 4 4 4
£110,001 - £120,000 1 1 1 1
£120,001 -£130,000 1 - 1 -
£130,001 -£140,000 1 1 1 1
£140,001 - £150,000 - - - -
£150,001 - £160,000 1 1 1 1
Total 37 37 37 37
These amounts include compensation payments made to former higher paid employees.
2019 2018
£000 Staff £000 Staff
Defined contribution schemes 298 35 258 31
Trustees
No Trustee, or person related or connected by business to a Trustee, has
received any remuneration from the Charity or its subsidiaries during the year
ended 31 March 2019 (2018: £nil).
The Charity has purchased insurance to protect it from loss arising from
neglect or default of the Trustees and to indemnify the Trustees against the
consequences of neglect or default on their part.
Key management personnel

The key management personnel of the Charity consists of the Trustees and
main board directors. The total amount of remuneration and benefits paid to
the key management personnel are as follows:
Group Company
2019 2018 2019 2018
£000 £000 £000 £000
Remuneration and benefits 1,021 944 1,021 944

23. Pension schemes
Defined contribution pension schemes A full actuarial valuation was carried out at 30
September 2018 and the preliminary results have
The Charity operates a number of defined
been updated to 31 March 2019 by a qualified
contribution pensions schemes. Members’
actuary, independent of the scheme’s sponsoring
contributions are between 2% and 5% of
employer. The last full valuation as at 30 September
pensionable salary and employer contributions are
2018 showed a deficit valuation of £12.5million with
between 4% and 11% of pensionable salary.
gross assets of £65.8million and gross liabilities
From 1 July 2013, the Charity joined the government of £78.3million.
auto-enrolment scheme. This means that all eligible
Member contributions are payable in addition
staff who are not already members of a defined
as stated in the Schedule of Contributions dated
benefit pension scheme or defined contribution
1 November 2016. The best estimate of employer
schemes are automatically enrolled unless the staff
contributions to be paid to the scheme for
member explicitly chooses to opt-out. Employer
the period commencing 1 April 2019 is £1.9million
contributions for these staff members are 2% of
(2018 £2.1million).
pensionable salary. The total cost of the schemes
in 2019 was £3.2million (2018 £2.3million). Clwyd Pension Fund
The Clwyd Pension Fund (the Fund) relates to a
Defined benefit pension schemes
small number of staff who joined the Charity’s
The Charity operates a number of defined service in Dolywern. The Fund is closed to new
benefit pension schemes. Following a risk-based entrants. On 31 March 2019 the Fund has 4 active
assessment the Charity has obtained an FRS 102 members (2018: 4), 4 deferred members (2018: 4), 15
actuarial valuation for its material defined benefit pensioners (2018: 16) and 5 dependents (2018: 5). The
pension schemes. net pension liability recognised in the balance sheet
at 31 March 2019 is £0.3million (2018: £0.2million)
The value of the schemes’ defined benefit liabilities with gross assets of £1.6million (2018: £1.5million)
have been measured using the projected unit and gross liabilities of £1.9million (2018: £1.7million).
method. The schemes’ assets do not include
investments issued by the sponsoring employer A full actuarial valuation was carried out at 31 March
nor any property occupied by the sponsoring 2016. The best estimate of employer contributions
employer. The overall expected rate of return on the to be paid for the period commencing 1 April 2019 is
net schemes’ assets has been based on the average £31,000 (2018: £30,000).
expected return for each asset class, weighted by
the amount of assets in each class. The schemes South Yorkshire Pension Fund
hold quoted securities and these have been valued The South Yorkshire Pension Fund (the Fund)
at bid-price. relates to a small number of staff who joined the
Charity’s services in Sheffield. The Fund is closed
Further information on the Charity’s defined to new entrants. On 31 March 2019 the Fund has
benefit pension schemes is provided below. The 1 active members (2018: 1), 3 deferred members
major assumptions used by the actuaries are (2018: 3), 20 pensioners (2018: 20) and 3 dependents
disclosed in this note. (2018: 3). The net pension liability recognised in the
balance sheet as at 31 March 2019 is £0.09million
The Pension Trust Growth Plan (2018: £0.06million) with gross assets of £1.25million
The Charity’s largest defined benefit pension (2018: £1.23million) and gross liabilities of
scheme is The Pension Trusts Growth Plan (the £1.34million (2018: £1.28million).
Plan). The Plan is closed to new entrants. The net
pension liability recognised in the balance sheet as A full actuarial valuation was carried out at 31 March
at 31 March 2019 is £6.1million (2018 £8.4million). 2016. The best estimate of employer contributions
to be paid for the period commencing 1 April 2019 is
£5,000 (2018: £7,000).
112
Principal actuarial assumptions

The disclosures below state the principal actuarial assumptions used to
complete the FRS 102 actuarial valuation for the year ended 31 March 2019
for The Pension Trust Growth Plan, Clwyd Pension Fund and South Yorkshire
Pension Fund.
At 31 March 2019 At 31 March 2018

(per annum) (per annum)
Financial assumptions
Discount rate 2.35 - 2.4% 2.5 - 2.6%
Rate of increase in salaries 3.55% 3.55- 7%
Rate of increase pensions :
LPI 5% (Pre 6 April 2005 accrual) 2.35% 2.25%
LPI 2.5% (post 5 April 2005 accrual) 1.75 - 1.95% 1.7 - 2.2%
Rate of revaluation of deferred pensions in excess of the GMP 3.3% 3.2%
Inflation assumption (RPI) 3.3% 3.2%
Inflation assumption (CPI) 2.3% 2.1 - 2.3%
Expected return on the Scheme assets* 5.34 - 5.88% 4.26 - 6.3%
* as at beginning of each year presented.
Demographic assumptions
Mortality
Male pensioner at age 65 in 2018 21.4 - 23.2 22.3 - 23.1
Female pensioner at age 65 in 2018 23.1 - 25.9 24 - 25.6
Male non-pensioner at age 65 in 2038 22.7 - 25.9 23.7 -25.7
Female non-pensioner at age 65 in 2038 24.3 - 28.4 25.2 - 28.3
Balance sheet pension liability summary Value at Value at

31 March 2019 31 March 2018
£000 £000
Pensions Trust Growth Plan, Clwyd Pension Fund &

South Yorkshire Pension Fund 6,467 8,721
Scottish Voluntary Sector Pension Scheme 57 71
TPT GP3 975 1,126
Dyfed 87 87
NHS - 790
Total 7,586 10,795
Fair value of assets Value at Value at

31 March 31 March
2019 2018
£000 Proportion £000 Proportion
Equities 16,062 22% 22,155 31%

Bonds 44,049 60% 42,863 60%
Property 4,172 6% 4,762 7%
Cash/liquidity & other 8,783 12% 1,094 2%
Total value of assets 73,066 100% 70,874 100%
Balance sheet impact Value at Value at

31 March 31 March
2019 2018
£000 £000
Present value of funded obligations (79,533) (79,594)

Fair value of scheme assets 73,066 70,874
Net pension liability (6,467) (8,720)
SOFA Impact Year ending Year ending

31 March 31 March
2019 2018
£000s £000s
Current service cost* 30 141

Expenses 146 171
Net interest cost 197 259
Losses on settlements and curtailments 417 492
Total 790 1,063
* The current service cost includes allowance for the cost of Death In Service
benefits and all the expenses of running the scheme (including the PPF levy).
114
Analysis of amount recognised in the SOFA

as unrealised gains / (losses) Year ending Year ending
31 March 31 March
2019 2018
£000 £000
Net actuarial (losses) / gains recognised in year (94) 157

Return on plan assets - gains 2,276 2,404
Experience gains / (losses) arising
on plan liabilities 75 (119)
Effect of changes in demographic and
financial assumptions - (losses) (1,331) (1,500)
Total recognised in other comprehensive income - gains 926 942
Reconciliation of present value of scheme liabilities

Change in the present value of the defined
benefit obligations Year ending Year ending
31 March 31 March
2019 2018
£000 £000
Opening defined benefit obligation 79,594 78,555

Expenses - 170
Service cost 30 141
Interest cost 1,981 2,006
Contributions by employees 5 49
Losses on curtailments 417 492
Actuarial losses 1,431 1,507
Benefits paid (3,925) (3,326)
Closing defined benefit obligation 79,533 79,594
Reconciliation of present value of scheme assets and

actual return on assets
Change in the fair value of the scheme assets Year ending Year ending
31 March 31 March
2019 2018
£000s £000s
Opening fair value of the scheme assets 70,874 67,872

Interest income 1,784 1,747
Admin expenses (146) (1)
Actuarial gains / (losses) 2,357 2,449
Contributions by employer 2,117 2,084
Contributions by employees 5 49
Benefits paid (3,925) (3,326)
Closing fair value of the scheme assets 73,066 70,874
Actual return on scheme assets 4,141 4,197
Other defined benefit pension schemes

The Charity operates several other multi-employer defined benefit schemes
as follows:
• The Scottish Voluntary Sector Pension Scheme. The pension deficit on this
scheme of £57,000 (2018: £71,000) will be funded by lump sum payments
over the recovery period of 9 years as specified in the most recent triennial
valuation;
• The TPT GP3 scheme. The pension deficit on this scheme of £1million (2018
£1.1million) will be funded by lump sum payments over the recovery period
of 4 years as specified in the most recent triennial valuation;
• The Federated Flexiplan. The pension has a zero pension deficit (2017:
£0million) It is now fully insured and no further payments are required to be
made; and
• In addition, the Charity operates a number of other smaller, multi-employer

defined benefit pension schemes These schemes have a combined pension
deficit of £0.08million (2018:£0.9million) and the deficits will be funded by
annual payments based on the contribution rates and recovery periods of
between 12 and 15 years.
116
Scheme name Contribution

rate Recovery Scheme deficit
2019 2020 period 2019 2018
% % years £000 £000
Dyfed 23.3 23.3 14 87 87

NHS - No liability under this scheme - - - - 790
Wiltshire - No further liability under this scheme - - - - -
Oxfordshire - No further liability under this scheme - - - - -
Total n/a n/a n/a 87 877
24. Contingent assets

The Charity has a legal charge on a property that entitles it to 13.9per cent of
the value of the site should it be developed. The property is currently owned
by another organisation which uses it to provide care to people with learning
difficulties.
The Charity is entitled to 20per cent of the sale proceeds on a house which is
currently occupied by a private individual. There are no current plans to dispose
of the property.
25. Contingent liabilities

At the year end there were a number of unresolved legal disputes, contractual
commitments to meet rental obligations on vacant property and other matters
which may result in a liability to the Charity. It is not possible to estimate reliably
the potential liability arising from these matters.
26. Company limited by guarantee

The Charity is a company limited by guarantee and, in the event of a winding-
up, the members are committed to pay £1 each. All members are Trustees.
27. Related party transactions

E Haywood is a non-executive director of Natural Resources Wales who provide
sewarage services to one of our properties. The total value of goods and
services purchased from Natural Resources Wales in the year to 31 March 2019 is
£1,026 (2018: £1,026).
S Dhanda is an employee of Virgin Media, the total value of goods and services
purchased from Virgin Media was £3,799 (2018: £0).
The Charity provides a full range of management and other support services
to Leonard Cheshire Foundation (Isle of Man) Limited in order to enable the
subsidiary to operate and meet its statutory requirements for which it charged
an agreed fee of £66,000 (2018: £62,000). All banking transactions are carried
out on a group basis using the Charity’s banking facilities. The resultant
intercompany liability is reflected in creditors as shown in Note 13.
The Charity provides a full range of management and other support services
to Leonard Cheshire Services CIC in order to enable the subsidiary to operate
and meet its statutory requirements for which it charged an agreed fee of
£14.535million of invoiced sales.
The resultant intercompany liability is reflected in creditors as shown in Note 13.
Aggregate donations from Trustees was as follows:
2018/19 : £6,200
2017/18 : £2,000
118
28. Financial instruments

Notes Group Company
2019 2018 2019 2018
£000 £000 £000 £000
Financial assets at fair value through

statement of financial activities
14 13 14 13
Investments 10
Financial assets that are debt instruments
measured at amortised cost
Amount owed by sudsidiary undertakings 11 - - 4,272 -
Trade debtors 11 12,274 8,214 8,416 8,213
Accrued income 11 3,199 2,695 3,123 2,695
Accrued legacies 11 3,588 4,923 3,588 4,923
Cash and cash equivalents 14,772 19,896 14,155 19,857
Total 33,833 35,728 33,554 35,688
Financial liabilities at fair value through

statement of financial activities
SCCS provision 14 2,465 3,100 2,465 3,100
Dilapidations provision 14 518 706 518 706
Redundancy provision 14 34 43 34 43
Other provision 14 6 77 6 77
Total 3,023 3,926 3,023 3,926
Financial liabilities that are debt instruments

measured at amortised cost
Amount owed to subsidiary undertakings 13 - - 1,883 985
Trade creditors 13 8,856 3,449 8,845 3,413
Taxes and social security 13 2,097 1,832 1,452 1,832
3,678 4,760
Accruals 13 3,661 4,749
Deferred income 13 1,639 1,954 1,576 1,950
Service users funds 13 825 723 825 723
Capital grant 13 100 101 100 101
Total 17,195 12,819 18,342 13,753
29. Sale of 16 services

On 31 July 2019, Leonard Cheshire completed the sale of 16 residential services
to Valorum Care Ltd.
The services and properties that transferred are Alne Hall, Beechwood,
Champion House, Douglas House, Freshfields, Green Gables, Holme Lodge,
James Burns House, John Masefield House, Kenmore, Marske Hall, Mickley Hall,
Oaklands, St. Anthony’s, The Grange and Westmead.
Funds raised from the sale will be invested by Leonard Cheshire to increase the
difference we make to disabled people’s lives and widen the range of support
we offer in communities across the UK.
Thank you 121
06 Thank you
122
Thank you
Charitable trusts, corporate
partners and other supporters:
A very big thank you to all those supporters who

have made donations to Leonard Cheshire in
the last 12 months and to many others not listed,
including those who wish to remain anonymous
and those who remembered Leonard Cheshire in
their wills.
Corporate Partners Bill Brown’s Charitable Settlement of 1989

Accenture Bryan Guinness Charitable Trust
Anglo American Calderdale Community Foundation
Baker Botts Careers and Enterprise Company
GlaxoSmithKline plc City Bridge Trust
Howdens Joinery Limited Comic Relief
JTI UK Copley May Foundation
Linklaters Cumbria Community Foundation
Marstons Plc Denise Coates Foundation
Microsoft Derrill Allat Foundation
National Garden Scheme Donald Forrester Trust
Nurseplus Dubai Cares
O2 Epping Forest District Council
Pimco LLC European Social Fund
Francis C Scott Charitable Trust
Charitable Trusts and Genesis Charitable Trust
other supporters
Gloucester County Council
29th May Charitable Trust
Haberdashers’ Company
Anonymous
Hanfod Cymru
Awards For All Wales
Heathrow Community Fund
Awards for All Northern Ireland
Hospital Saturday Fund Charitable Trust
BBC Children in Need
Kirklees Council
Barnwood Trust
London Marathon Charitable Trust
Bernard Sunley Charitable Foundation
Masonic Charitable Foundation
Big Lottery Northern Ireland
Mathew Trust
123
We acknowledge and remember those

supporters whose legacy was a gift in their will
to Leonard Cheshire whilst also respecting the
wishes of some to maintain anonymity:
National Heritage Lottery Fund Dr A Adams Mrs M Kay

National Lottery Community Fund Ms J Attrill Mr T Kay
Mrs D Badcock Mr C King
Nesta
Mr J Balme Mrs J King
Open Society Foundations
Mr F Barber Mr H Kirby
Payback Time Trust Mr D Cadey Ms B Lewis
People’s Postcode Trust Ms P Carney Mrs R Mason
Peter Cundill Foundation Mr R Chandler Ms M Owen
Miss A Clifton Mrs P Peacock
PF Charitable Trust
Mr J Crabtree Mrs P Pointer
Police Service Northern Ireland
Mrs D Crossman Mrs P Portman
Salford Council for Voluntary Services Mrs P Culeen Ms R Renwick
Sir John Fisher Foundation Mr C Darwent Mrs M Rogers
Sir Ken Morrison & Mrs Edna Morrison Mr W Davis Mr N Sharp
Charitable Trust Mr C Dawson Mr J Taylor
Sport England Mr R De Souza Mr C Tinson
Miss D Evans Mrs D Tozer
Stavros Niarchos Foundation
Miss K Faulkner Mrs D Treweek
Stelios Philanthropic Foundation
Ms M Ferguson Mr D Treweek
Swedish Postcode Lottery Mr J Flux Mr K Underwood
Tompkins Foundation Mr T Forgham Mr C Wakeling
Unum Uk Ms O Goddard Mr H Walker
Walney Extension Community Fund Mr A Gray Mr R Wand

(GrantScape) Miss R Heskel Mrs S Watson
Wandsworth Council
Mr H Hillary Mr A Watts
Mrs B Hine Mr J Whittaker
William Brake Charitable Trust
Ms D Horobin Miss L Wilson
Wimbledon Foundation Mr M Inglis Ms L Wilson
Wolfson Foundation Miss H Johnston Mr A Winch
Who’s who 125
07 Who’s who
126
Who’s who
Trustees and senior officers Trustees

Patron Sally Davis (Chair)
Her Majesty Queen Elizabeth II (appointed October 2015)
Founder Martin Davidson (Vice Chair) 

The Late Group Captain Lord Cheshire, (appointed October 2011)
VC, DSO, DFC
Dr Sylvia Anie 
(appointed March 2018)
Richard Brooman v

(appointed June 2012)
Shani Dhanda
(appointed November 2018)
Stephen Duckworth 
Elizabeth Haywood v

(appointed December 2014)
Vidar Hjardeng 
(appointed May 2016)
Colin Hunter 
(appointed July 2016)
Ranald Mair 
(appointed May 2016)
David Pugh 
Catriona Rayner 

(retired May 2019)
Hilary Sears v
(appointed September 2018)
 Governance and Nominations Committee
 Finance and Major Projects Committee
 People Committee
 Audit and Risk Committee
 Quality and Safeguarding Committee
 Customer Council
v Fundraising Group
Thank you 127
Global Ambassadors Senior officers

Judy Heumann Chief Executive
Advocacy Neil Heslop
Jane Asher Chief Financial Officer

Arts Andy James
Sir Stelios Haji-Ioannou Executive Director, UK Services

Business Hugh Fenn
Lord Puttnam Executive Director, International

Education Tiziana Oliva
Mark Lane Executive Director, Partnerships

Gardening and Wellbeing Laura Crandley
Sophie Morgan Executive Director, Marketing and Fundraising

International and Fashion Kate Burt
Robin Millar Executive Director, People

Music David Jessop
Olivia Breen Executive Director, Technology

Sport Jon Petty
Alastair Hignell
Sport
Dan Eley
Youth
128
Ambassadors
Judy Heumann Jane Asher

Global Ambassador for Advocacy Global Ambassador for Arts
The renowned activist and campaigner for An award winning actress, author and chef, Jane
disability rights. Judy served as an advisor in both Asher was a long-term friend of our founder, and
the Obama and Clinton administrations, and is a has been a supporter of the Charity for over 35
senior fellow of The Ford Foundation. Judy is keen years. In her role as ambassador she has asked
to support and promote our access to education to celebrate our next generation of staff and
and livelihoods programmes in Africa and Asia. volunteers.
Mark Lane Sophie Morgan

Global Ambassador for Gardening and Wellbeing Global Ambassador for International and Fashion
Mark is the UK’s first garden designer / BBC Paralysed in a car crash aged 18, Sophie is an
gardening broadcaster to use a wheelchair. He award-winning disability activist and television
is a regular presenter on BBC TV Gardeners’ presenter.
World and also fronts BBC TV coverage of the
RHS shows. Mark is also a published garden Sophie has an impressive television career that
writer. Mark was in a car accident in 2001 and includes fronting all live coverage of Paralympic
had to have operations on his spine, which were sport for Channel 4 as well as presenting cutting-
complicated by him being born with spina bifida. edge documentaries such as The World’s Worst
Following a long rehabilitation period, when he Place to be Disabled for the BBC on human rights
was ‘re-built’ both physically and mentally, he abuses towards disabled people in Ghana in 2015.
switched professions to study garden / landscape She has also reported for Channel 4’s award-
design and launched his own award-winning winning current affairs strand Unreported World.
garden design and landscape practice.
Olivia Breen Dan Eley OBE

Global Ambassador for Sport Global Ambassador for Youth
Paralympian Olivia began training at the City of Once himself a Charity worker in Latin America,
Portsmouth Club at age 12 where her athletic Dan spent five years living in one of our services
skills quickly became apparent. Both a talented after an accident in Columbia where he broke
sprinter and long jumper, Olivia is the current his neck. Now living independently, he runs
IPC World Champion for the T38 long jump his own Charity. The Dan Eley Foundation
which she won in 2017. More recently, in 2018’s delivers apprenticeship-style training schemes
Commonwealth Games in Australia, Olivia for children living in poverty in Colombia and
claimed gold for Wales with both a games record Latin America. He is keen to work with Leonard
and personal best in the long jump in her class. Cheshire to support young disabled people to
live as independently as they choose, whatever
their ability.
Thank you 129
Sir Stelios Haji-Ioannou Lord Puttnam CBE, Hon FRSA, Hon FRPS
Global Ambassador for Business Global Ambassador for Education
Founder of the easyJet group, Sir Stelios has A major award winning film producer and close
had a relationship with the Charity for over friend of our founder, Lord Puttnam has been a
12 years. In partnership with the Stelios long-term supporter of the Charity, and in 2017
Philanthropic Foundation, Leonard Cheshire gave the inaugural lecture at Merton College,
runs the Stelios Awards. These annual awards Oxford in memory of our founder. He is keen to
recognise the exceptional spirit and business promote education and opportunity for disabled
ability of disabled entrepreneurs. people internationally and encourage and
support film making.
Robin Millar CBE Alastair Hignell CBE

Global Ambassador for Music Global Ambassador for Sport
Executive Group Chairman of the Blue Raincoat Alastair Hignell is a former English rugby union
Chrysalis Group, and a leading member of the international and cricketer, and broadcaster.
music industry for more than 20 years. He was He recently stepped down as a Trustee but will
instrumental in setting up the ’Young Voices’ continue to support the Charity in his role as
project with Leonard Cheshire in Africa. Robin UK Ambassador for Sport, helping the Charity
is keen to harness music to engage disabled reach out to young disabled people about the
people and create opportunity. opportunities and benefits sport can bring.
Principal advisors 131
08 Principal advisors
132
Principal advisors
Independent Auditors Legal

PricewaterhouseCoopers LLP Leonard Cheshire uses a panel of legal advisors
Chartered Accountants and Statutory Auditors including:
1 Embankment Place
London Baker Botts
WC2N 6RH 41 Lothbury
London EC2R 7HF
Bankers
Bates Bells Braithwaite
Barclays Bank Plc 10 Queen Street Place
1 Churchill Place London EC4R 1BE
London
Bevan Brittan
E14 5HP Fleet Place House
2 Fleet Place
London EC4M 7RF
Farrer & Co
66 Lincoln’s Inn Fields
London WC2A 3LH
Linklaters
One Silk Street
London EC2Y 8HQ
Russell Cooke
Devonshire House
1 Mayfair Place
London W1J 8AJ
Shoosmiths
25 Old Broad Street
London EC2N 1HQ
Wright Hassall
Olympus Avenue
Royal Leamington Spa
CV34 6BF
Financial
BDO
55 Baker Street
London W1U 7EU
Leonard Cheshire
66 South Lambeth Road
London
SW8 1RL
020 3242 0200

leonardcheshire.org
@LeonardCheshire

Leonard Cheshire Annual Report and Accounts 0

Uploaded by

Copyright:

Available Formats

Leonard Cheshire Annual Report and Accounts 0

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Leonard Cheshire Annual Report and Accounts 0

Uploaded by

Copyright:

Available Formats

p irin g

Message from the Chair 6

Message from the Chief Executive 8

How you support us 52

Principal risks and uncertainties 62

Governance and structure 64

08 Principal advisors 131

We are Leonard Cheshire

Leading by example, we do everything humanly

The year 2018/19 was momentous in so many

Amidst national upheaval, it was also a pivotal

As always, I am indebted to my fellow Trustees,

Together we can continue to extend the impact

It is vital that the

For more than 70 years

7,000+ people supported in UK

- We reached 46,476 people

We want to be at the heart of local life. Each

By partnering with organisations who share

In the past, we were best known for residential

This expansion is set to continue in 2019/20 and

Providing the best possible care to the people

In terms of our CQC regulated services a

Part of our long-term ambition as a Charity is

A key element of our strategy is to offer a greater

Community, opportunity “I like to come to the

Never Say No!

Team work, new friends, and helping with

“I was very nervous talking in front

“Being part of Can Do has increased

Can Doer Louis, with Peter,

“Never say no,

Speaking out against Gardens for health

Can Do participants in Northern Ireland Our Ambassador, the award-winning garden

“Gardens that are

It’s also easy to

Sow and Grow gets

A creative inclusive garden for the community

The exceptional work by our Omagh Community

Disabled people socialise as part of the wider

Volunteers and partnerships are the backbone

A new social enterprise making up and selling

Volunteers and partnerships

Pioneering “It has boosted

Neil Heslop, Leonard Cheshire CEO,

The huge success of a unique inclusive

More than 100 people from communities across

The latest competition is being delivered in

I love to dance and really

The lack of access to education,

Learn The Girls

The lack of access to education, learning Access to education shouldn’t be determined

In 2018/19 our education

Leonard Cheshire There are over 600,000 children in Zambia

During the year, Leonard Cheshire started work

“As a reporter, I have witnessed first-hand

I believe there is no greater casualty to the

The programme has continued to expand,

Over the past year we have set up 4 new Can Do

Over the next year, we will be looking to further

Community, opportunity “I like to come to the

“I was very nervous talking in front

“Being part of Can Do has increased

“Never say no,

“Gardens that are

Pioneering “It has boosted

“As a reporter, I have witnessed first-hand

“The Change 100 programme “Over the past three months

“Change Now is an exciting project

“Meeting the team, partners, local

What an amazing video. “I love this advert.

“So powerful and