Serena Robertson Professional Resume Fall 2021

Download as docx, pdf, or txt
Download as docx, pdf, or txt
You are on page 1of 1

Serena Nicole Robertson, MA

She/her/hers

COLLEGE SUCCESS ASSOCIATE

PROFESSIONAL WORK EXPERIENCE


11/2020 - Present College Success Associate / Evanston Scholars
Counsel, advise, and mentor 60 first generation college scholars of color
attending various community colleges and universities across the United
States. Educate scholars and parents on the financial aid process, academic
standards in college, college fit, and how to manage college costs. Efficiently
CONTACT
operate the Salesforce Database to input detailed information on students
with whom I mentor on a daily and weekly basis. Assess students' academic
(773) 996-0699 progress to meet graduation requirements of specific colleges while ensuring
the completion of their college degree in 4 years or less. Successfully prepare
[email protected] students for life after college through career coaching, resume revisions,
informational interviewing, LinkedIn networking, cover letter writing, and
Växjö, Sweden internship experience.

Serena's Professional Website 03/2013 - Present Development Floor Manager / WFMT 98.7 Radio
Currently supervise 30 plus volunteers during WFMT's 98.7 biannual Pledge
Drive helping to raise money for our non-profit public radio organization.
Organize donations and train volunteers to process donations. Communicated
EDUCATION on-air public radio announcements for "Bach to School" donations serving
underprivileged Chicago Public Schools. Compiled and submitted reports to
Northeastern Illinois University (NEIU) the Vice President of Development. Redesigned and improved gift packages
M.A. in Educational Leadership which resulted in WFMT superseding our one-million-dollar goal in November
of 2016.
Community Outreach Specialist / Illinois Student Assistance Commission
concentration in Higher Education 06/2018 - 10/2020
(ISAC)
ENLACE Cohort 11
Managed and oversaw 16 high schools within the Oakton Community College
May 2021 and Harry S. Truman College districts. Mentored and counseled 415 high
GPA: 4.0, Summa Cum Laude school seniors on crucial academic decisions such as the college admissions
process, career research, institutional programming, financial aid literacy, and
North Park University (NPU) SAT/ACT prep. Successfully managed 250 events to date on College Access,
Financial Aid, College Success, Post-Secondary Options and Managing College
B.A. in Music Costs. Efficiently operated Student Client Management Database to input
December 2016 detailed information on students with whom I mentor on a weekly basis. My
GPA: 3.5, Cum Laude professional efforts and expertise with others in my field successfully
Study Abroad in Costa Rica contributed to Illinois ranking number one in the nation for having the highest

GRADUATE EDUCATION EXPERIENCE


08/2020 - Present NEIU Research & Design Analyses of Education Course
EXPERTISE
Under the leadership of Dr. Shawn Lampkin’s, I am conducting extensive
research on Buck Breaking during Slavery and its potential effects on the
Public Speaking Contemporary Perceptions of Homosexuality amongst African American Men in
North America. This research may be used for my PhD admissions writing
Virtual Counseling & sample.
6/9/21 - 6/11/21
Communications NEIU ENLACE Institute’s Virtual ENLACE Experience
Created, conducted, facilitated, and hosted a 3-day virtual conference about
Community Partnerships cultural competency and higher education leadership within minority serving
institutions: University of New Mexico (TCU), Howard University (HBCU),
University of Arizona (HSI), and University of Illinois at Chicago (AANAPISI).
Salesforce Database INTERNATIONAL EXPERIENCE
05/2016 Nacional Universidad de Costa Rica – Heredia
Federal Verification Processes
Attended the ISEP Direct Exchange Program in Heredia, Costa Rica at the
Nacional Universidad de Costa Rica. Successfully completed one-hundred-hour
Financial Aid Counseling Spanish Language & Literature course. Passed course with a 93%.

Student Client Management 04/2014 International Gospel Choir Tour – Sweden


Toured throughout Scandinavia with North Park University’s Gospel Touring
Ensemble for a 10-day choir tour. Performed at various churches and venues in
Cultural Competency Stockholm, Jönköping, Gothenburg, Värnamo, and Copenhagen, Denmark.

Program & Event Planning ACADEMIC ENRICHMENT ACTIVITIES


NPU Kappa Delta Pi Honors Society, Member, 2015-Present; NPU
Online Research International Travel Choir, Member, 2012-2016; NPU Women’s Choral,
Member, 2012-2013; NPU Gospel Choir, Member, 2012-2016; NPU University
Choir, Member, 2013-2015; NPU Sankofa Experience, Member, 2012-2016

You might also like