Home Broadband

Home Broadband Indoor Modem

User Guide
(Windows and Mac)
Version 1.0
 Index Product overview

1. Product overview 2 Thank you for purchasing your Home Broadband Indoor
Modem herein after referred to as the Indoor Modem. It is
2. Home Voice 3 a complete voice and data gateway. No software installation
is needed and you can be up and running in minutes.
3. Home Broadband and Voice 7
Box contents
4. Home Broadband and Voice (with Wi-Fi router) 11
The Indoor Modem package contains the following items:
5. Troubleshooting guide 19
1. Indoor Modem
2. Ethernet cable
3. Telephone cable
4. Power adapter
5. User guide
6. Warranty card

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 Unpack your Indoor Modem

Home Voice

Note: • In the event of a power outage you will be unable to make Note: • Please do not touch or use the “RESET” button and
emergency calls. Always keep a mobile phone as a backup. concealed external antenna port.
• Telephone set is not provided by Nawras.
3 4
 Step 1 Step 3
Place Modem near a window and connect the power cable and then Connect the telephone to the black input labelled TEL using
connect to the power socket. After two minutes, check the blue LEDs telephone cable supplied. Once you hear the dial tone you can start
(see image below). The number of LEDs lit up indicates the strength to make your voice calls.
of the signal. Three blue LEDs means you have an excellent signal.
If less than three LEDs are lit, try placing the Modem at different
locations. Sometimes turning the Modem a little can improve your
signal strength.

Note: • Please make sure that “WiMAX” Front Side

LED’s showing signal strength on the
modem are stable before connecting
the laptop or telephone, this typically

Step 2
takes up to two minutes.

• If you are a data only user, telephone

Mark the best location with the “HotSpot” sticker provided inside set is not required.
the box, in case the modem is accidentally moved.
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 Please follow steps 1 to 3
Step 4
Connect the Ethernet cable between your laptop and the yellow LAN
port on the modem.

Home Broadband and Voice

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 Step 5 Step 6
Open a browser page and visit any website. A browser page will open showing the online connection
A login page will appear. Enter your Username and Password. Keep duration box.
the domain field as shown below.

Login Success!!!
00 : 00 : 05

Change
Disconnect Password

Keep this connection window minimised

1. Closing the window will terminate the internet session.

2. Please start another window for normal browsing.
3. Once you have finished browsing we recommend to “Disconnect”.

You can find your Username in the customer subscription contract

and your Password in the sealed envelope.
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 Please follow steps 1 to 3 only
Step 7
The following are the steps for a Nawras Wi-Fi Router avilable from
any Nawras Store:
Unpack the Nawras Wi-Fi Router and connect to power supply
using power adaptor supplied with the Router.
Home Broadband and Voice
Using the ethernet cable supplied with the Modem, connect the
(with a Wi-Fi Router)* LAN port on the back of the Modem to the internet port on the
Router.

To initially set up the Wi-Fi connection, 1 connect the Ethernet

cable supplied with the Router to any one of the ports marked
LAN on the Router and to your PC or 2 connect using Wi-Fi
connection with default SSID “Nawras_Broadband” and password
“1234567890”

* Wi-Fi router is optional and need to be purchased separately. 2

Note - Dear customer if you were using your Indoor modem without Wi-Fi 1
router earlier, please disconnect the Internet session by pressing “Disconnect”
button as shown on page 10. OR

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 Step 8 Step 11
Open your internet browser and type http://192.168.0.1 to start Create an Admin password* for your Router and enter it in the two
configuring the Wi-Fi Router. fields shown, to avoid unauthorised access. We advise you to keep a
note of this password in a safe place.

*This is not the same as the Nawras password provided in the sealed envelope.

Step 9
Select Admin as a Username and leave the password
field blank and click login.

Step 12
Enter the Username [email protected] as shown in your
customer subscription contract.

Step 10 Enter your Password from the sealed envelope in the fields marked
Password and Verify Password. Then click Next.
Select Nawras setup and click next.

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 Step 13 Step 14
Personlise your own Wi-Fi network name (letters and numbers) and
enter in the Network Name field.

Create a Wi-Fi access password* and enter in the field provided. We

advise you to keep a note of this password in a safe place. Then click
next.
*This is not the same as the Nawras password provided in the sealed envelope.

Click Save.

The Router will now restart. Please wait for one minute before
continuing.

Disconect the Ethernet cable (if used) between your PC and the Wi-Fi
Router.

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 Step 15

Now establish a wireless network connection between your PC and the

Wi-Fi Router.

Firstly you may need to activate the wireless function on your PC and
then open "View Available Wireless Networks"

Select your network and click Connect.

Enter your Wi-Fi access Password, verify and click Ok.

• Please establish Wireless
Network connection on
your PC/laptop to access
Internet via Wi-Fi.

Mabrook! Now you have

Make sure that internet LED on Wi-Fi router is blinking and wireless internet in your home
lit green.

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 Troubleshooting guide 4. I am not able to reach the Nawras Home Broadband login page.

Indoor Modem • Check the cable connections as shown in this User Guide.
• Check the WiMAX signal stability on the modem, a slight rotation of the
1. The power LED indicator is not ON. device can improve the signal strength.
• Check the power supply is properly connected. • Make sure your PC or laptop LAN port connection is set to “Obtain IP
Address Automatically” and “Obtain DNS Server Address Automatically”.
2. The modem power light is not ON or the blue WiMAX LEDs keep changing Using Windows XP : Go to Start Menu > Settings > Control Panel
between 1 and 3. > Network Connections > Wireless Network Connection > Refresh
• Check the power supply is properly connected. network list > Select your network name > Connect
• Try moving the modem to an open space or near a window to get a better Using Windows 7 : Go to Start Menu > Control Panel > Network and
signal so all three WiMAX LEDs are lit. A slight rotation of the modem can Sharing Center > Select your network name > Connect
also sometimes improve signal strength. Using Mac : Go to System Prefereces > Network > Turn Airport On and
• Please do not place your modem close to any large electrical appliance or select your network name.
device that produces a strong electromagnetic field, such as a microwave • Unplug the LAN cable and re-connect after 30 seconds.
oven, fridge, or satellite dish antenna.
5. I am not able to login.
3. I am not able to make phone calls. • Please check that you have entered the Username and Password correctly
• Check the power supply is properly connected. as Username and Password are case sensitive.
• Check the modem and your telephone are properly connected with the
correct cable. 6. I am not able to connect using Wi-Fi router.
• Check the WiMAX signal stability on the modem, a slight rotation of the • For further support or to check that your service is properly activated
modem can also sometimes improve signal strength. please call Nawras customer services on 2200 1500.

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 Notes:

Internet Username

Password (Sealed Envelope)

Router Admin Password

Wi-Fi access password

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