DS-MH2211 UserGuide EN
DS-MH2211 UserGuide EN
DS-MH2211 UserGuide EN
User Manual
UD04976B
Body Camera User Manual
User Manual
COPYRIGHT © 2017 Hangzhou Hikvision Digital Technology Co., Ltd.
ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou
Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”). This user manual
(hereinafter referred to be “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or
wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated, Hikvision
does not make any warranties, guarantees or representations, express or implied, regarding to the Manual.
About this Manual
This Manual is applicable to Body Camera.
The Manual includes instructions for using and managing the product. Pictures, charts, images and all other
information hereinafter are for description and explanation only. The information contained in the Manual is
subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the
company website (http://overseas.hikvision.com/en/).
Please use this user manual under the guidance of professionals.
Trademarks Acknowledgement
and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions.
Other trademarks and logos mentioned below are the properties of their respective owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE,
SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY
QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL
HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL,
CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF
BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH
THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN
RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR
OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET
SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE
USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE APPLICABLE LAW. HIKVISION
SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.
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Regulatory information
FCC information
FCC compliance: Please take attention that changes or modification not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
Note: This product has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This product generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this product does
cause harmful interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
body.
FCC conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with
the applicable harmonized European standards listed under the Radio Equipment Directive
2014/53./EU, the EMC Directive 2014/30/EU, the LVD Directive 2014/35/EU, the RoHS Directive
2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted
municipal waste in the European Union. For proper recycling, return this product to your local
supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection
unsorted municipal waste in the European Union. See the product documentation for specific
battery information. The battery is marked with this symbol, which may include lettering to indicate
cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier
or to a designated collection point. For more information see: www.recyclethis.info.
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This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following
two conditions:
1) this device may not cause interference, and
2) this device must accept any interference, including interference that may cause undesired operation of the
device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radioexempts de licence.
L'exploitation est autorisée aux deux conditions suivantes :
maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference
to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power
fonctionner avec une antenne d'un type et d'un gain maximal (ou inférieur) approuvé pour l'émetteur par
Industrie Canada. Dans le but de réduire les risques de brouillage radioélectrique à l'intention des autres
utilisateurs, il faut choisir le type d'antenne et son gain de sorte que la puissance isotrope rayonnée équivalente
(p.i.r.e.) ne dépasse pas l'intensité nécessaire à l'établissement d'une communication satisfaisante.
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Safety Instruction
These instructions are intended to ensure that user can use the product correctly to avoid danger or property
loss.
The precaution measure is divided into “Warnings” and “Cautions”
Warnings: Serious injury or death may occur if any of the warnings are neglected.
Cautions: Injury or equipment damage may occur if any of the cautions are neglected.
Warnings
● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or
end-user.
● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation
and region. Please refer to technical specifications for detailed information.
● Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 5 VDC
according to the IEC60950-1 standard. Please refer to technical specifications for detailed information.
● Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire
hazard.
● Please make sure that the plug is firmly connected to the power socket.
● If smoke, odor or noise rise from the device, turn off the power at once and unplug the power cable, and then
please contact the service center.
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Applicable Models
This manual is applicable to the models listed in the following table.
Series Model
DS-MH2211/32G
DS-MH2211/32G/GPS/WIFI
DS-MH2111 Series
DS-MH2211/64G
DS-MH2211/64G/GPS/WIFI
Symbol Conventions
The symbols that may be found in this document are defined as follows.
Symbol Description
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TABLE OF CONTENTS
TABLE OF CONTENTS .................................................................................................................................. 6
Chapter 1Introduction................................................................................................................................ 8
1.1 Main Features .................................................................................................................................. 8
1.2 Package List ..................................................................................................................................... 8
1.3 Buttons and Interfaces..................................................................................................................... 9
1.4 Shoulder Clip Installation ............................................................................................................... 10
1.5 Charging......................................................................................................................................... 10
1.5.1 Charger Specification ........................................................................................................ 10
1.5.2 How to Charge .................................................................................................................. 11
1.5.3 How to Protect Charger .................................................................................................... 11
Chapter 2Start-up .....................................................................................................................................12
2.1.1 Start-up ............................................................................................................................. 12
2.1.2 Sleep/Wakeup ................................................................................................................... 12
2.1.3 Shutdown .......................................................................................................................... 12
2.1.4 Force to Shutdown ............................................................................................................ 12
Chapter 3Basic Functions ..........................................................................................................................13
3.1 Live View Icons .............................................................................................................................. 13
3.2 Menu Operation ............................................................................................................................ 14
3.3 Taking Pictures ............................................................................................................................... 14
3.4 Record and Capture ....................................................................................................................... 15
3.5 Taping ............................................................................................................................................ 15
3.6 Playback ......................................................................................................................................... 16
3.7 Memory Full Alarm ........................................................................................................................ 16
Chapter 4Network Settings .......................................................................................................................18
4.1 Wi-Fi .............................................................................................................................................. 18
4.2 Network Transmission Parameters ................................................................................................ 19
Chapter 5Camera Settings .........................................................................................................................20
Chapter 6System Settings ..........................................................................................................................21
6.1 Sound............................................................................................................................................. 21
6.2 Turning on/off LED ......................................................................................................................... 21
6.3 Language Settings .......................................................................................................................... 22
6.4 Turning on/off IR Lights ................................................................................................................. 22
6.5 Positioning Settings ....................................................................................................................... 23
6.6 System Information ....................................................................................................................... 23
6.7 Battery Information ....................................................................................................................... 24
Chapter 7Body Camera Assistant...............................................................................................................25
7.1 Assistant Installation ...................................................................................................................... 25
7.2 Device Login................................................................................................................................... 28
7.3 Password Recovery ........................................................................................................................ 29
7.4 Media Information ......................................................................................................................... 30
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Chapter 1 Introduction
Purpose:
Body camera is a video recording system that is typically used by law enforcement to record their interactions
with the public and gather video evidence at crime scenes.
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1.5 Charging
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Chapter 2 Start-up
2.1.1 Start-up
Before you start:
Ensure the power is sufficient. If not, charge body camera. For details, refer to 1.5.2 How to Charge.
Step:
Hold Sleep/Wake for 3 seconds. Then the LED 2 turns green, the HIKVISION logo pops up, and you will hear an
audible notification. All of these indicate the body camera starts successfully.
2.1.2 Sleep/Wakeup
Step:
The LCD goes to sleep automatically when there is no operation in the predefined auto-lock time. Press any
button to manually activate LCD. Press the Sleep/Wakeup button to inactive LCD.
2.1.3 Shutdown
Step:
Hold Sleep/Wake for 3 seconds. When you hear an audible notification, and the HIKVISION logo pops up on the
LCD, the LCD shut down successfully.
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Connected:
Unsuccessful:
Succeeded:
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menu.
3) Press / to select picture quality. And click to save the settings.
2. Press at the left side of device to take a picture of current live view image.
Step 2 is invalid in playback, quick charging, USB communication interface. Exit the interfaces before
operation.
The picture is saved in memory in .jpg format and named by taking picture date and time.
You can play back the picture in playback menu or download and save it in computer local path. For
detailed steps of downloading pictures, you can refer to 7.7 Assistant File Saving Path.
The operation is invalid in playback, quick charging, USB communication interface. Exit the interfaces
before operation.
The video is saved in meory in .mp4 format and named by recording starting time.
The picture is saved in memory in .jpg format and is named by capturing date and time.
The captured picture’s resolution is the same as video resolution.
You can play back the video and picture in playback menu or download and save it in computer local path.
For detailed steps of downloading videos, you can refer to 7.7 Assistant File Saving Path.
3.5 Taping
Purpose:
You can tape audios in crime scenes or other situations.
Steps:
1. Enter live view mode.
The operation is invalid in playback, quick charging, USB communication interface. Exit the interfaces
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before operation.
The audio file is saved in memory in .WAV format and is named by taping starting time.
You can play back the audio in playback menu or download and save it in computer local path. For detailed
steps of downloading audios, you can refer to 7.7 Assistant File Saving Path.
3.6 Playback
Purpose:
You can play back recorded videos, pictures, and audios.
Steps:
1. Enter Playback interface.
Main Menu > Playback
2. If Verify function is on, you need to enter device password to get permission.
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If memory is full, when you start recording, taping, capture, or other function consumes storage, the following
phenomena will show: the message “Memory is full.” pops up in LCD, body camera sends out an alarm audio, and
LED 1 starts flickering. To save new files, you need to backup device first and clear memory.
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4.1 Wi-Fi
Purpose:
You can access internet by connecting to a Wi-Fi.
Before you start:
Configure Wi-Fi parameters, including SSID and key, in body camera assistant. For detailed steps, refer to 7.5.4
Wi-Fi Parameters.
Steps:
To turn on Wi-Fi on LCD menu, do following steps:
1. Enter Network Settings interface.
Main Menu > Network Settings
2. Press / to position the cursor on Wi-Fi item. And press to enter Wi-Fi menu.
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6.1 Sound
Purpose:
Turn on and turn off system sound. If it is on, when you press a button or alarm occurs, body camera will send
out a tone. By default it is on.
Steps:
1. Enter System Settings menu.
2. Press / to position the cursor on Sound. And press to enter.
3. Press / to select Sound as On or Off. And press to save the settings.
Figure 6. 1 Sound
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Figure 6. 2 LED
Figure 6. 3 Language
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Figure 6. 4 IR Light
3. Press / to position the cursor on OFF, ON, or AUTO.
OFF: By default, IR light is off. The status adapts to daylight period.
ON: In night period or dark environment, it is recommended to turn on IR light.
AUTO: Body camera automatically turns on/off IR light according to environment.
4. Press to save the settings.
Figure 6. 5 Positioning
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Figure 7. 1 Setup
2. Click Next to enter Select Destination Location window. Click Browser to select the path where to install the
assistant.
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Figure 7. 8 Finish
9. Then the body camera assistant window appears.
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window shows. If you forget the password, refer to 7.3 Password Recovery to recover password.
STRONG PASSWORD RECOMMENDED–We highly recommend you create a strong password of your own
choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case
letters, lower case letters, numbers, and special characters.) in order to increase the security of your
product. And we recommend you reset your password regularly, especially in the high security system,
resetting the password monthly or weekly can better protect your product.
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Steps:
1. Click the Device Configuration tab, and click Time Settings item in the left menu.
STRONG PASSWORD RECOMMENDED–We highly recommend you create a strong password of your own
choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters,
lower case letters, numbers, and special characters.) in order to increase the security of your product. And we
recommend you reset your password regularly, especially in the high security system, resetting the password
monthly or weekly can better protect your product.
Steps:
1. Click the Device Configuration tab, and click Security Settings item in the left menu.
2. Input Current Password and New Password.
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Password can only contain the number, instead of the letter and the symbol.
3. Click Save to save the new password.
7.5.7 Formatting
Purpose:
Format helps you to clear all data saved in device. It’s not recommended to format the body camera like the way
you format USB flash disk, or the body camera will fail to recognize the memory.
Steps:
1. Click the Device Configuration tab, and click System Settings item in the left menu list.
2. Click the Format button.
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Figure 7. 25 Formatting
3. Input device password in the text field and click OK to start formatting.
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The exported logs are saved in the set assistant’s log saving path and are saved in .txt format.
4. To clear logs, do following steps:
1) Search the logs you want to clear.
2) Click the Clear button to clear them.
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Chapter 8 Troubleshooting
Unable to start up.
a) Possible Reason: Device runs out of power.
Solution: Get device be charged.
0100001070310
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