Decade of Prevention in Social Security:

A journey to Vision Zero

Harun bin Bakar
Head of Prevention
Social Security Organization, Malaysia
Contents

▪ Introduction
▪ Occupational Injury and Commuting
Accidents
▪ Challenges
▪ SOCSO Prevention Approach 2011-2020
▪ Way forward
▪ Conclusion

Titel der Präsentation / Name des Redners 03.03.2021 2

 SOCSO Malaysia
• CORPORATE GOAL - To provide comprehensive social security protection for Malaysians.

• CORPORATE OBJECTIVE - To ensure and guarantee the timely and adequate provision of benefits in a
socially just manner and to promote occupational health and safety.
• Statutory Organisation governing Employment Injury Insurance Scheme & Invalidity Pension
Scheme in Malaysia.
• Currently insuring 14.5 million workers & 856,354 employers (All workers regardless of the
income).
• Contribution of 2.25% of the average salary (1.25% Employment Injury Scheme – Funded by
Employer & 1% for Invalidity Pension scheme – Equally Shared by Employer & Employee)
• Covering local and foreign workers as well as self employed.

3
Employment Injury ▪ Industrial Accidents
▪ Commuting Accidents
▪ Work-related Commuting Accidents
▪ Occupational Diseases
Commuting Accident (1/1/92)
An accident happening to an insured person shall
be deemed to arise out of and in the course of his
employment if the accident happens while the
insured person –

(a) is travelling on a route between his place of

residence or stay and his place of work;

(b) is travelling on a journey made for any reason

which is directly connected to his employment; or

(c) is travelling on a journey between his place of

work and the place where he takes his meal during any
authorized recess.
Section 24. (1)
Invalidity Pension Scheme ▪ Serious Illness
▪ NCD
▪ Death
90,000
TOTAL NUMBER OF REPORTED ACCIDENTS 2010-2020p
79,650
80,000
72,682
69,980 68,649
70,000 66,618
61,552 63,557 63,331 62,837
59,897
60,000 57,639

41,527
38,123

38,031
50,000

37,439
36,661
35,898
35,603

35,304
35,296

35,294

35,243
35,088

34,258

33,319
31,314

30,618
28,579
28,037
27,659
40,000
26,256
24,809
22,036

30,000

20,000

10,000

0
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
INDUSTRIAL ACCIDENT COMMUTING ACCIDENT TOTAL ACCIDENTS REPORTED
 INDUSTRIAL ACCIDENTS VS COMMUTING ACCIDENTS 2003-2019p

60,000

56,249
50,000
50,803

43,885 37,439
40,000 36,661
40,617 41,527
38,657 38,123
35,092 35,603 35,088 35,296 35,898 35,294 35,304 35,243
30,000 34,376 34,272 33,319
31,314
27659 28037 28,591
26256
24809
20,000 22036
20810
18329 19041
17,609 17297 17704 17682
10,000

0
2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
Industrial Accident Commuting Accident
 Number Of Occupational Disease Cases Reported and Occupational
Disease Rate
(per 10,000 employees)
Occupational diseases?
6,000
7.17 6.97
8.00

Are incidents reducing?

OD Rate (per 10,000 employees)

5,000
6.47 7.00

4,881 4,836 6.00

5.29
4,000 4.83 4,270
No. of Cases

5.00
4.32
3,000 3.59 3,358 4.00
2,997
2.67 2,630 3.00
2,000 2.20
1.79 2,109
2.00

1,000
1,537
1,215 1.00
949
- 0.00
2009 2010 2011 2012 2013 2014 2015 2016 2017 2018

Number Of Occupational Diases Cases Reported Relative Frequency of Occupational Disease Rate
(per 10,000 employees)
FATAL ACCIDENT BY INDUSTRY AND COMMUTING 2011-2019

28
7

Source: SOCSO Annual Report 10

Industrial Accidents Commuting Accidents

 FATAL ACCIDENT BY INDUSTRY AND COMMUTING 2010-2020p
1,400
1,254
1,194
1,200
983 1,000 963
1,000 933 933 924 959
888

805
821

721

705
691
800

670

667

666
656
646

646

587
473
600
449

337

309

293
400

287
277

257

254

234
222
200
28
7
-
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
INDUSTRIAL ACCIDENT COMMUTING ACCIDENT
TOTAL ACCIDENTS REPORTED

11
Social Security Organisation of Malaysia

Networking and
National Policy and
Interagency
Planning
Collaboration

Research and RISK Awareness and

Development Education
PREVENTION
APPROACHES

Audit and Guidelines

 THE JOURNEY

Establishment Of Accident Prevention Accident Prevention Accident Prevention Accident Prevention

Prevention Unit and Seminar (APS) – Seminar (APS) Seminar (APS) Seminar (APS)
Accident Prevention Building a Culture of
Committee (2010) Commuting Accident Top 100 CA Strategies: ‘Kempen Perjalanan ‘Kempen Perjalanan
Prevention for a Selamat’ (KPS) Selamat’ (KPS)
Resolution Accident Healthy and Safe ‘Kempen Perjalanan
Prevention Seminar (APS) Future Selamat’ (KPS) Initial VZ Program Initial VZ Program
5yrs Plan (2011-2015)
‘Kempen Perjalanan Advocacy Program by Prevention Video OSH Compliance
Kick off National Safe Selamat’ (KPS) PPN/PPP initiated ‘Bayangkan’ 1st place Support Program
Commuting to work at WCS&H Frankfurt
‘Kempen Perjalanan Smartpartnership with Health Screening SOCSO Run and RIDE
Selamat’ (KPS) at LSG Agencies and NGOs – Program SIRIM4 : Best
Skychefs Brahim’ & SOCSO Grant practices in ISSA Certificate of
Accident Prevention Awareness Program OSH Research Implementing Merit Health Screening
Seminar Initiatives Commuting Safety Program
Helmet Exchange
Prevention Video ‘Dah Program Initiatives
Nak Sampai’ at WCS&H (2012-2020)
Istanbul
ISSA Best Practice
Smartpartnership with Award Commuting
Agencies and NGOs – Accident Prevention
SOCSO Grant Awareness Plan
Program (2008-2020)
SOCSO’s Prevention Approach (2011-2015)
• Awareness / Education Programmes
• > 360 programmes yearly, collaboration with 22 organisations

• Allocation for Awareness programmes – RM 15 million

• Participants – More than 10,000 workers trained

• Other modes of education programmes: videos, seminars, mass media.

▪ Commuting Accident Outreach Programme for Employers and Employees

▪ Safe Motorcycle Riding Program (SMRP) and Defensive Driving Program (DDP)

▪ Applied Research Grants

▪ Establishing Commuting Safety Management System/ Road Safety Element in

OSH Management System
 National Policy and Planning
• Establishment of Accident Prevention Committee –
represented by all relevant agencies
• Development of national 5 years master plan in line
with OSHMP 15
• The objectives:

• To reduce 30%* of Industrial Accident by year 2015

• To reduce 10%* of commuting accident by year 2015

• To strengthen the Occupational and Lifestyle Disease

Management
 Networking and Interagency
Collaboration
▪ SOCSO collaborated with NGOs, businesses and
government agencies for joint programs towards accident
prevention.
▪ A bigger emphasis on commuting accidents due to
increasing trend in 2014.
▪ Over 600 collaboration and programs per year between
SOCSO and NGOs
▪ RM5 million allocated per year, increased to RM7 million
in 2014.
 Awareness and Education
▪ Awareness campaigns conducted with cooperation of NGOs, employers and
other organizations.

▪ Production of campaign materials; including

▪ Posters

▪ Videos

▪ Pamphlets
Videos Produced By SOCSO
• Occupational Safety And Health In Manufacturing Sector
• Occupational Safety And Health In The Construction Sector
• Occupational Safety And Health In The Plantation Sector
• Occupational Safety And Health In Office
• Eye Safety At The Work Place
• Safe Work Practices In Machine Guarding
• Working Safely With Chemicals
• Ergonomic Minimizing Musculoskeletal Disorder (MSD’S) at
Workplace
• 5 S Practices
• Health Screening Programme
• Pilihan Di Tangan Anda – The choice is in your hands
(Commuting Accident)
• Simpang ( Prevention on Commuting accidents)
• Baliklah… Long – Please come home… (Commuting Accident)
• Bayangkan.. – Imagine.. (Commuting Accident)
• Dah nak sampai – Almost there (Commuting Accident)
• SPA - (Commuting Accident)
1st Prize: International Media
Festival for Prevention,
Frankfurt 2014
 Research and Development
▪ Allocation of research grants for local
academic institutions
▪ Research in the area of OSH Prevention and
Promotion
▪ More than RM2million had already been
allocated (2011-2015)
▪ Findings used in guidance for further program
developments.
▪ Study on Commuting Accidents among SOCSO contributors for the year 2007-
2009 (UiTM, 2010)
▪ Study on Fatal Accidents among SOCSO contributors for the year 2007-2009
(UiTM, 2010)
▪ Study on Root Cause Analysis of contributory factors to Commuting Accidents
Among SOCSO contributors. (UUM 2010-2011 )
▪ Study on Cost of Commuting Accidents in Malaysia (UPM 2011)
▪ Case control study of commuter crashes – (Monash University 2012)
▪ Behavior base intervention for commuting injury – (Monash University 2013-
14)
Prevention cost and benefits for companies in Malaysia

Prevention costs (for companies) Prevention benefits (for companies)

Value in MYR Value in MYR
per employee per year per employee per year
Personel protective equipment 427 Cost savings through prevention of disruptions 2,096
Cost savings through prevention of wastage and
Guidance on safety technology and company
501 reduction of time spent for catching up after 2,096
medical support
disruptions
Added value generaed by increased employee
Specific prevention training measures 928 2,287
motivation and satisfaction

Added value generaed by sustained focus on

Preventive medical check-ups 178 2,096
quality and better quality of products

Organizational costs 296 Added value generated by product innovations 572

Investment costs 693 Added value generated by better corporate

2,478
image
Start-up costs 3,075
Total costs 6,097 Total benefits 11,625
Balance: 5,528 (benefit)

Return on Prevention (ROP) = 1.9

Source: International Social Security Association

Malaysia Cost benefit ratio: 1 : 1.9

 Audit and Guidelines
▪ Establishing Commuting Safety
Management System/ Road Safety
Element in OSH Management
System

▪ 2014: Production of Guidelines for

Good Practice for Management of
Commuting Accidents in
collaboration with SIRIM
Prevention expenditure (2011-2015)

Prevention expenditure (RM)

6000000 Prevention activities
5353064.19
5061989.71 expenditure (RM)
5000000 4627988.68 2011 3,484,605.18

4000000
3484605.183442910.07 2012 3,442,910.07
3000000
2013 4,627,988.68
2000000
2014 5,061,989.71
1000000
2015 5,353,064.19
0
2011 2012 2013 2014 2015
Supportive environment for prevention
(2011-2020)
• Guideline on Commuting Safety Management; Workplace Health
Promotion, ISO 39002
• Budgetary allocations for OSH awareness/education and
Research (RM20 million)
• Smart collaboration / Focused Programs with NGOs and OSH
agencies
• OSH Compliance Support for SMEs – 150 SMEs nationwide
• Commuting Safety Support Program – 250 companies
• OSH Awareness with NGOs – 4000 sessions
• OSH Advocacy Programs – 3000 workplaces
Focus 2016-2018 -Increasing visibility
▪ Community
▪ Exhibition
▪ Road shows
▪ Pamphlets
▪ CDs
▪ Mainstream media
▪ TV series in OSH
▪ Radio
▪ Alternative platform
▪ HyppTV
▪ Youtube
Prevention Approaches 2011-2015
 Growing interest in Vision Zero as a
new prevention approach

▪ PERKESO has implemented various

programs and initiatives to control the
increasing number of commuting
accidents in Malaysia.

◼A different approach is required

▪ To gain full commitment and involvement from employers.
28
▪ Facilitate the involvement of employers in commuting safety management.
▪ Inculcate a commuting safety culture
THE JOURNEY

Accident Prevention Accident Prevention Malaysia Commuting 1st VIsion Zero ‘Kempen Perjalanan
Seminar (APS) Seminar (APS) Accident and Road Conference Selamat’ (KPS)
Safety Seminar
‘Kempen Perjalanan ‘Kempen Perjalanan (MyCARRS) Vision Zero VZ Strategies
Selamat’ (KPS) Selamat’ (KPS) Resolutions Malaysia Vision Zero (VZ)- from
‘Kempen Perjalanan From conventional traditional approach to
VZ Program Vision Zero Strategies Selamat’ (KPS) approach to VZ, 2019- VZ, 2020-2025
2017-2019 2020
Prevention Strategic Rebranding OSH Vision Zero Community
Plan 2016-2020 Commuting Safety Program into Vision Widening through Program
Support Program Zero Program –CSSP media:
Widening through Initiatives and OSH CP WARKAH Film New Norm Training
media; Guidelines for SOCSO
SKETSO in ASTRO Workplace Health Prevention/Vision Zero Vision Zero Grant Awareness
Promotion Program Promotion Bus Community Program Program
Labour Day Run and
Ride Koloborasi Vision Zero CSTN Studio
Pencegahan Companies and
Kemalangan Jalanraya Partners
Bersama PDRM
Commuting safety and
health management
systems into
workplace RTSMS
ISO39001 Initiative
 Vision Zero in Malaysia - timeline

Global National
Launch Launch
Vision Zero Promotion
Promotion Promotion
initial
Cohort 2 Vision Zero
introduction Pilot phase Cohort 1
Community

2014/15 2017 2018 2019

 VISION ZERO – Strategies for Malaysia

Strategy 1 - Promotion and Strategy 2 – Improving Literacy Strategy 3 – Field

Awareness and Resources Implementation

Program / Activities Year Program / Activities Year Program / Activities Year

Vision Zero as focus for 2017-2019 Translation of the Start work: The Commuting Safety Pilot phase : 2017
seminar / conferences held by Guidelines for Vision Zero Qtr 3 2018 Support Program. Cohort 1: 2018
PERKESO to the Malay language. Due: Qtr 2 Cohort 2: 2019
2019

Vision Zero as main 2017- 2019 The SME – OSH Cohort 1: 2019
presentations / plenary Development of second Start work:
level documents to Qtr 1 2019 Compliance Program
presentations in other Safety
and Health events in the complement the ISSA Due: Qtr 3
country Guidelines for Vision Zero. 2019 Vision Zero Community Pilot (1 district):
.
2017-2019 31 Qtr 2 2019
Co-branding in PERKESO
The Vision Zero Survey Start work:
prevention initiatives
Qtr 4 2018 The Workplace Health Pilot phase: 2017
Due: Qtr 2 Promotion Program Cohort 1 : 2018
Recruitment of Vision Zero 2019 2019 Cohort 2: 2019
Companies
Strategy 1 - Promotion and Awareness

32
Co-branding in PERKESO prevention initiatives
▪ Banners, signboards, advocacy programs, public transport
Strategy 2 – Improving Literacy and Resources

• Translation to Malay
language

• Lingua Franca –
Malaysia,
Indonesia, Brunei,
Singapore and parts
of Thailand
Strategy 3 – Field Implementation
COMMUTING SAFETY SUPPORT
PROGRAMME Impact And Evaluation Of CSSP

76% 85% 21%

Commuting Reduction Better Reduction
Safety in riding in
Support commutin behaviour dominant
Programme g accident negative
riding
behaviour
 MODULE 1 : MODULE 2 : MODULE 3 : FITNESS MODULE 4 : FAMILY
The DEFENSIVE
RIDING(HUMAN)
COMMUTING SAFETY
TALK (HUMAN)
TO RIDE
ASSESSMENT
SAFETY REMINDER
CARD(HUMAN)
initiatives/ (HUMAN)

Intervention

MODULE 5 : MODULE 6 : MODULE 7 : ROUTE HAZARD

CAR/MOTORCYCLE MOTORCYCLE MAPPING(ROAD ENVIRONMENT)
DAILY EMISSION
INSPECTION(VEHICLE INSPECTION(VEHICLE
) )
Asia and Pacific: 763
Malaysia: 350
 Vision Zero in Malaysia – where to
next?

National
Launch
10 July 19’
Global
Launch
Promotion Vision Zero
Vision Zero Promotion Promotion Secretariat
initial
Cohort 2 Vision Zero
introduction Pilot phase Cohort 1
Community

2015 2017 2018 2019 2020

?
Social Security Prevention and Health
Promotion Plan 2020-2025-2030
For the long term : 2020-2030 and beyond

Promotion and Awareness :

Improving literacy and resources:
Field implementation:.

Prevention and Health Promotion 2020-2025 Prevention and Health Promotion 2025-2030

- Increasing number of WHP, CSSP , WRRSP and OSH Compliance Programs

- Modules / Guides / Ancillary promotion for work safety and health for the e-
- Risk rating for industrial accidents
hailing drivers and riders, foreign workers, other gig economies, grey fleet, self
- Mutual collaborations between employers, employees, OSH professionals,
employed
government.
- Vision Zero community for road safety
- Commuting safety trainers
- Redefining and R&D into cancers, musculoskeletal diseases and mental health
- Workplace Health Promotion drivers
- Supporting government agencies, institutions and NGOs into work safety and
- Disability management coordinators
health programs
- Enforcement on Work Related Road Safety (WRRS) as part of OSH inspection
- Increasing collaboration with non-traditional OSH agencies
- Workplace as healthy settings
- Encapsulating RTW programs into work injury compensation
- Commuting safety and health management systems into workplace OSH MS –
ISO39001, ISO45001, ISO39002, Vision Zero.
Titel der Präsentation / Name des Redners 02.03.2021 40
1. ISO 390001 2. OSHMP2021-2025

Management of work
related road safety
STRATEGY 7
Promote Work Establishment WRRS
Related Road Safety Coordinator Competency
and Future Jobs
Promotion of safe
commuting management
Strategi 7– Menggalakkan Keselamatan dan Kesihatan Bagi Pekerjaan Berkaitan Jalan Raya
& Pekerjaan Masa Hadapan (OSHMP21-25)
1. Pengurusan keselamatan pekerjaan berkaitan jalan raya (WRRS)
1. Membangunkan garis panduan pengurusan keselamatan pekerjaan berkaitan jalan raya (WRRS)
2. Memperluaskan pensijilan MS ISO 39001
2. Pewujudan Kompetensi WRRS Coordinator
1. Membangunkan modul kompetensi berkaitan WRRS Coordinator untuk pekerjaan berkaitan keselamatan jalan raya
2. Menambahkan elemen WRRS kepada modul sedia ada bagi program OSH-C
3. Mewujudkan WRRS Coordinator di tempat kerja berkaitan jalan raya
3. Mempromosi pengurusan perjalanan selamat di tempat kerja
1. Mewujudkan polisi keselamatan pekerjaan berkaitan jalan raya
2. Menilai risiko perjalanan untuk pekerjaan berkaitan keselamatan jalan raya
3. Melaksanakan latihan keselamatan pekerjaan berkaitan jalan raya
CONCLUSION
• Occupational and commuting accidents poses a major factor for morbidity and disability
among employees
• Prevention is a collaborative effort between all stake holders. Everybody must play their
parts in this collaboration.
• Prevention in social security is dynamic.
• New approach like Vision Zero and Work-Related Road Safety Support Program by
practitioners – the way forward
THANK YOU
[email protected]