Resilience and Rising to Meet the Challenge

There is no doubt that 2020 was a challenging year for all of us.
While it was a year no one wants to revisit, we look back on it with immense
respect for all the ways our Lee Health teams worked together to respond
to the pandemic.
In this report, we hope you will gain insight into how
we care for our community and work with local
partners to improve the overall health of Southwest
Florida.

Putting the Community First During COVID-19

Early in the COVID-19 fight, the Lee Health Outreach Team quickly pivoted
to offer community health education classes and virtual support groups.
Their efforts equate to an investment of
$59.1 million worth of health outreach
directly into the community.

Our Information Systems team expanded Lee TeleHealth technology

from five departments to more than 60, so thousands of patients could
see a doctor from the safety of their own home.

Lee Community Healthcare clinics increased its patients by safely

serving as a medical home for men, women, and children who
are uninsured and economically distressed.

No matter the challenge, Lee Health works to be a trusted

partner, empowering healthier lives with care and
compassion. Through the passion of our health care
heroes, we’re perpetuating our legacy of providing
safe, exceptional care every day and night.

David F. Collins Larry Antonucci, M.D., MBA

Chairman, Board of Directors President & CEO
Lee Memorial Health System Lee Health

LEE MEMORIAL HEALTH SYSTEM BOARD OF DIRECTORS

District 1 District 2 District 3 District 4 District 5

Stephen R. Brown, M.D. Donna Clarke Sanford Cohen, M.D. Chris Hansen Kathy Bridge-Liles, RN, MS
Therese Everly Nancy M. McGovern, RN, MSN David F. Collins Diane Champion Stephanie L. Meyer, BSN, RN
WHO
WE ARE
WHAT
WE DO
2020 Community Benefit Report
HOW
WE SERVE YOU Lee Memorial HealthPark Cape Coral Gulf Coast
Hospital Medical Center Hospital Medical Center

Cost of Charity Care

Cost of Unpaid Medicaid
Total Value of Charity Care & Medicaid
Cost of Providing Community Benefit
and Outreach
Total Charity Care, Means-Tested
Programs, and Other Community
Benefits
Less the Benefit of Taxes
Net Value of Community Benefit

Cost of Unpaid Medicare

Government-sponsored healthcare Less the Benefit of Tax Exempt Status
programs, such as Medicare, This calculation illustrates that Lee Health’s total Community Benefit
contribute to the story of Lee Health’s investments are six times greater than the dollar amount of taxes
community benefit investment. Lee Health would pay if, in theory, it was a tax-paying entity.

$274.4M Since Medicare is not a means-

tested program, it is not included
in the overall total of Lee Health’s
Community Outreach
These activities are carried out to improve community health, extend
community benefit expenditures. beyond patient care activities and are subsidized by Lee Health.
• Clinical Education: This category includes educational
Cost of Unpaid
programs when that education is necessary for a degree,
Medicaid
certificate, or training that is required by state law, accrediting
$77.4M Government-sponsored
healthcare community
benefit includes unpaid costs
body or health profession society.
• Community donations: This category includes funds and
of public programs for low- in-kind services donated to community organizations or to the
income patients. community at large for a community benefit purpose. In-kind
services include hours contributed by staff to the community while
Cost of Providing Community on Lee Health work time, the cost of meeting space provided to
$59.1M Benefit and Outreach
Community benefit outreach costs include
community groups; and the donations of food, equipment, and
supplies.
health improvement initiatives such as
clinical education, community donations, and • Community health promotion and education: These
community health promotion and eduction. activities are carried out to improve community health, extend
beyond patient care activities, and are subsidized by the health

Lee Health
Over the past 10 years, as the Cost of Charity Care, Unpaid Medicaid, and
Providing Community Benfit and Outreach
need for quality healthcare
0 $120,000,000.00 —————————————————————————————————
increases in our community,
0 $100,000,000.00 —————————————————————————————————
Lee Health has invested
$80,000,000.00 —————————————————————————————————
more in community
benefit outreach services. $60,000,000.00 —————————————————————————————————

$40,000,000.00 —————————————————————————————————

$20,000,000.00 —————————————————————————————————

$ ——————————————————————————————————
2011 2012 2013 2014 2015 2015 2016 2017 2018 2019 2020

Leehealth.org/community-affairs
Unpaid Medicaid Cost of Charity Care
Cost of Community Benefit
COVID-19 SPECIAL FEATURE
Virtual
Outreach Goes Virtual! Support Virtual
The Lee Health Outreach Team of over 100 Lee Health Groups Cooking
clinicians and experts transitioned their services to virtual Demos
platforms, offering virtual support groups, cooking classes,
fitness classes, meditation, community health education
webinars, and more. Mental
Health
Guided
$59.1M cost of providing Mondays
Meditations
community benefit and
outreach Community
Education Community
Town Hall/
Workshop

Thank You, Southwest Florida!

Thank
Thank you to our generous community for the
unwavering support during COVID-19. The many

You
donations of personal protective equipment, meals,
and thank you notes lifted the spirits of our frontline
staff. We appreciate our community for helping
to slow the spread by wearing a mask, physically
distancing, and practicing good hand hygiene.

Virtual Visits to the Doctor

To better encourage
telemedicine during COVID-19,
Lee Health eliminated the cost
of our 24/7 Lee TeleHealth
platform. 7,200 virtual
visits were provided at
no cost—a $350,000
community benefit
value in a just a
few months. We
Keeping Us in the Know extended this platform
Lee Health’s Strategic Communication and Marketing teams to our friends at NCH
worked diligently to provide daily updates to ensure the Healthcare System to maximize
community was well-informed. Several virtual Town Hall events community impact.
via Facebook Live to address questions from the community
helped to get our community’s questions answered.

$350,000 benefit
community
$325,844 community
benefit
7,200 people served
9,680 staff hours
15,000 people served www.leehealth.org/our-services/telemedicine
WHO Health Professions
WE ARE
WHAT Education
WE DO
Lee Health’s partnerships
with regional colleges
HOW and universities feed Lee
WE SERVE YOU
Health’s healthcare
Community Care Outreach training programs
Community Care Outreach provides free support and with future nurses,
resource guidance to eligible patients, including navigating advanced practice
the health system and managing health needs such as registered nurses,
chronic diseases, behavioral health, and food security. pharmacists, physicians,
social workers, radiologists, lab

$411,439 community
benefit
scientists, and more.

$17,023,265 community benefit

11,881 staff hours 383,909 staff hours
22,438 people served
www.leehealth.org/our-services/
lee-community-healthcare

Lee Community Healthcare

Lee Community Healthcare (LCH) has 13 facilities
throughout Lee and Charlotte counties that $14,916,806 benefit
community
provide primary medical care to medically
uninsured and economically distressed
communities. LCH patient care teams are
committed to providing a medical home to those individuals that
33,477 individuals served
have historically used local emergency rooms to meet their primary
care needs. 105,000 total office visits
Injury Prevention Child Advocacy
The Lee Health Trauma Center Trained advocates within
Injury Prevention Program Golisano Children’s Hospital
provides community-based of Southwest Florida’s Child
services, education, and training Advocacy Program provide
prevention of violence, bullying, parent and pediatric services and
substance abuse, car accidents, education, including Safe Sitter
sports injuries, falls, and more. classes, car seat inspections,
Mentor programs and support water safety presentations,
groups are also offered for children’s behavioral health
community members services, and more.
suffering from traumatic
injuries and events.

$81,646 benefit
community $170,079 community
benefit
533 staff hours 8,353.5 staff hours
203,105 people served 95,746 people served
www.leehealth.org/our-services/trauma-care www.leehealth.org/our-services/
child-advocacy

To learn what Lee Health is doing for the community visit LeeHealth.org/community-affairs
©2021 Lee Health • 1615.06 • 1-21