Industrial Engineering and Quality Control Manual
Industrial Engineering and Quality Control Manual
Industrial Engineering and Quality Control Manual
Secretary,
Maharashtra State Board of TechnicalEducation A LABORATORY MANUAL
49, Kherwadi, Bandra (East), Mumbai - 400 051
Maharashtra(INDIA)
Tel: (022)26471255 (5 -lines)
Fax: 022 - 26473980
Industrial Engineering
Web -www.msbte.org.in
And
REGIONAL OFFICES:
MUMBAI PUNE
Deputy Secretary (T),
Quality Control
Deputy Secretary (T), Mumbai Sub-
region,
2n°Floor,Govt.PolytechnicBuilding,
M.S. Board of Technical Education,
Regional Office,
(22657)
49, Kherwadi, Bandra (East)
Mumbai - 400 051
412-E, BahiratPatilChowk, (ME)
Shivaji Nagar, Pune
Phone: 022-26473253/ 54
Phone: 020-25656994 / 25660319
Fax: 022-26478795
Fax: 020-25656994
Email: rbtemumbai @ msbte.com
Email: rbtepn @ msbte.com
NAGPUR
Deputy Secretary (T), Deputy Secretary (T),
M.S. Board of Technical Education M.S. Board of Technical Education,
Regional Office, Regional Office,
Mangalwari Bazar, Sadar, Nagpur - 440 001 Osmanpura, Aurangabad -431 001.
Phone: 0712-2564836 / 2562223 Phone: 0240-2334025 / 2331273
Fax: 0712-2560350 Fax: 0240-2349669
Email: rbteng @ msbte.com Email: rbteau @ msbte.com (Autonomous) (ISO 9001 : 2015) (ISO / IEC 27001 : 2013)
A Laboratory Manual for
Maharashtra State
Board of Technical Education, Mumbai
(Autonomous) (ISO-9001-2008) (ISO/IEC 27001:2013)
Maharashtra State
Board of Technical Education, Mumbai
(Autonomous) (ISO-9001-2008) (ISO/IEC 27001:2013)
4th Floor, Government Polytechnic Building, 49, Kherwadi,
Bandra (East), Mumbai -400051.
(Printed on November 2019)
Maharashtra State
Board of Technical Education
Certificate
This is to certify that Mr. / Ms …………………………………….
Roll No……………………….of Fourth Semester of Diploma in
………………………………………………………….of Institute
……………………………………………... (Code……………..)
has completed the term work satisfactorily in course Industrial
Engineering and Quality Control (22657) for the academic year
20…….to 20…..... as prescribed in the curriculum.
Seal of the
Institute
Industrial Engineering and Quality Control (22657)
Preface
The primary focus of any engineering laboratory/ field work in the technical education
system is to develop the much needed industry relevant competencies and skills. With this in
view, MSBTE embarked on this innovative ‘I’ Scheme curricula for engineering diploma
programmes with outcome-base education as the focus and accordingly, relatively large
amount of time is allotted for the practical work. This displays the great importance of
laboratory work making each teacher; instructor and student to realize that every minute of the
laboratory time need to be effectively utilized to develop these outcomes, rather than doing
other mundane activities. Therefore, for the successful implementation of this outcome-based
curriculum, every practical has been designed to serve as a ‘vehicle’ to develop this industry
identified competency in every student. The practical skills are difficult to develop through
‘chalk and duster’ activity in the classroom situation. Accordingly, the ‘I’ scheme laboratory
manual development team designed the practical to focus on the outcomes, rather than the
traditional age old practice of conducting practical to ‘verify the theory’ (which may become a
byproduct along the way).
This laboratory manual is designed to help all stakeholders, especially the students,
teachers and instructors to develop in the student the pre-determined outcomes. It is expected
from each student that at least a day in advance, they have to thoroughly read through the
concerned practical procedure that they will do the next day and understand the minimum
theoretical background associated with the practical. Every practical in this manual begins by
identifying the competency, industry relevant skills, course outcomes and practical outcomes
which serve as a key focal point for doing the practical. The students will then become aware
about the skills they will achieve through procedure shown there and necessary precautions to
be taken, which will help them to apply in solving real-world problems in their professional
life.
This manual also provides guidelines to teachers and instructors to effectively
facilitate student-centered lab activities through each practical exercise by arranging and
managing necessary resources in order that the students follow the procedures and precautions
systematically ensuring the achievement of outcomes in the students.
In any mechanical industry, industrial engineering integrates men, machines,
materials, method of production, information, and energy to make a product and hence
enhance productivity by eliminating wastefulness in production processes. Mechanical
engineering technologists needs to determine the standardized process, time for its completion
known as work and time study, measuring the output in terms of productivity, evaluation of
jobs, workers and determining the wages and incentives, measurement of quality of product.
Total Quality Control is an effective system of integrating quality development, quality
maintenance and quality improvement efforts of the various groups in industry, so as to enable
production and services at most economical level which tends towards full customer
satisfaction. Understanding of fundamental principles of industrial engineering and quality
control helps technologists in maximizing efficiency within a company by finding the best use
of people, equipment, and facilities.
Although all care has been taken to check for mistakes in this laboratory manual, yet it
is impossible to claim perfection especially as this is the first edition. Any such errors and
suggestions for improvement can be brought to our notice and are highly welcome.
Guidelines to Teachers
1. Teacher need to ensure that a dated log book for the whole semester, apart from
the laboratory manual is maintained by every student which She/he has to submit
for assessment to the teacher in the next practical session.
2. There will be two sheets of blank pages after every practical for the student to
report other matters(if any), which is not mentioned in the printed practical.
3. For difficult practical if required, teacher could provide the demonstration of the
practical emphasizing of the skills which the student should achieve.
4. Teachers should give opportunity to students for hands-on after the demonstration.
5. Assess the skill achievement of the students and COs of each unit.
6. One or two questions ought to be added in each practical for different batches. For
this teachers can maintain various practical related question banks for each course.
7. If some repetitive information like data sheet, use of software tools etc. has to be
provided for effective attainment of practical outcomes, they can be incorporated
in Appendix.
8. For effective implementation and attainment of practical outcomes, teacher ought
to ensure that in the beginning itself of each practical, students must read through
the complete write-up of that practical sheet.
9. During practical, ensure that each student gets chance and takes active part in
taking observations/ readings and performing practical.
10. Teacher ought to assess the performance of students continuously according to the
MSBTE guidelines
Content Page
List of Practical and Progressive Assessment Sheet
A suggestive list of PrOs is given in the above table. More such PrOs can be added to attain the COs and
competency. A judicial mix of minimum 12 or more practical need to be performed, out of which, the practical
marked as ‘*’ are compulsory, so that the student reaches the ‘Precision Level’ of Dave’s ‘Psychomotor Domain
Taxonomy’ as generally required by the industry.
I Practical Significance
Method study enables the industrial engineer to lead each operation to systematic
analysis. The main purpose of method study is to eliminate the unnecessary operations
and to achieve the best method of performing the operation. Method study is also
called as method engineering or work design. Method engineering is used to describe
collection of analysis techniques which focus on improving the effectiveness of men
and machines.
V Practical Outcome
Apply method study approach to analyze the motions involved in machining operation
of the given job.
3. Examine the facts critically and in ordered sequences, using the techniques best
suited to the purpose.
4. Develop the most practical, economical and effective method having due regard to
all contingent circumstances.
5. Define the new method so that it can always be identified.
6. Install the method as standard practice.
7. Maintain the method by regular routine checks.
IX Resources Required
X Precautions to be Followed
1. Avoid abrupt movements..
2. Keep safe distance from the machine.
XI Procedure
Steps involved in Motion Analysis are:
a) Select the operation to be studied.
b) List and chart various motions performed by the operator.
c) Identify the productive and idle motions.
d) Eliminate the unnecessary and non-productive motions.
e) Redesign the present operating procedure by employing minimum number of
motions in the most appropriate sequence and in accordance with the principles of
motion economy. Develop final set of operations & their sequence.
f) Impart necessary instructions to the worker so that he develops proper habit cycle.
g) Check once again the procedure in the light of step (e) above.
Figure 1
Summary -
XVI Results
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XVII Interpretation of Results
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XVIII Conclusions
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XX References / Suggestions for Further Reading
1. https://www.youtube.com/watch?v=XUs5xkJF0vs
2. https://slideplayer.com/slide/8053948/
3. https://www.youtube.com/watch?v=cxz_QKHmbMw
4. https://www.youtube.com/watch?v=K-t5bTLU6rc
I Practical Significance
Work measurement is the systematic determination of how long a task should take to
complete. One of the most common types of work measurement is time study.Time
studies determine how long a qualified worker under stated conditions can reasonably be
expected to complete a task.
V Practical Outcome
Apply work measurement technique to analyse the time components involved in
machining of given job using stop watch.
is used to analyze a specific process by qualified workers in an effort to find the most
efficient ways in terms of time. Moreover, this method measures the time necessary
for a work process to be completed using the best ways. The time was measured using
snapback stopwatch equipment because it is easier and faster in data recording.
Moreover, this type of stopwatch is suitable for this research because it can develop
accurate data. This allows the element times to be entered directly on the time study
sheet without the need for subtractions.
Rating: Rating is the assessment of the worker’s rate of working relative to the
observer’s concept of the rate corresponding to standard pace. The society of
Advancement of Management National Committee defines rating as that process
during which the time study engineer compares the performance of the operator under
observations with the observer’s concept of proper (normal) or standard performance.
IX Resources Required
X Precautions to be Followed
1. Avoid improper handling of stop watch
2. Keep safe distance from machine .
XI Procedure
i. Observe operators performing a task. i.e drilling operation.
ii. Record time taken for each element of operation, over several cycles.
iii. Record the time taken to perform an activity and to give the ratings of that
activity.
iv. Determine the total time for the activity
v. Find the unnecessary element and associated time /excess time in the activity
vi. Find percentage saving in time.
Performance Rating -
Basic time –
XVI Results
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XVIII Conclusions
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XX Assessment Scheme
Practical No.3 : Calculate standard time for all the operations involved
in step turning process.
I Practical Significance
Work measurement involves finding out the time taken for doing each element. The
time taken for each element is totaled. Time study with the help of a stopwatch is the
most commonly used work measurement method. Time study is best suited for short-
cycle repetitive jobs Most of the production jobs can be easily timed by a time-study.
The technique helps to determine performance rating of workers and their wage rates.
V Practical Outcome
Calculate standard time for all the operations involved in step turning process.
A large hand in the stop watch is revolved at a speed of one revolution per minute. The
dial of the stop watch is divided into 100 equal divisions. The small hand inside the
stop watch revolves at a speed of one revolution in 30 minutes.
Rating: Rating is the assessment of the worker’s rate of working relative to the
observer’s concept of the rate corresponding to standard pace. The society of
Advancement of Management National Committee defines rating as that process
during which the time study engineer compares the performance of the operator under
observations with the observer’s concept of proper (normal) or standard performance.
IX Resources Required
X Precautions to be Followed
1. Avoid improper handling of stop watch
2. Maintain safe distance from the machine
XI Procedure
a. Understand the job to establish the quality to be achieved in the job.
b. Identify key operations to be timed in the job.
c. Get improved procedure from the method study department. (Refer to Expt. 1)
d. Organize resources and explain the objectives of time study to the worker and
supervisor.
e. Explain details to worker about improved working procedure.
f. Break operation into elements to separate the constant elements from variable
elements.
g. Observe and record the time taken by an operator.
h. Determine for number cycles to be timed and then the average time or
representative time can be found out.
i. Rate the performance of the worker during observation.
j. Calculate normal time from observed time by using performance rating factor.
k. Add process allowance rest and personal allowance and special allowances to the
normal time in order to obtain standard time or allowed time.
l. Standard time determination by adding normal time and allowances.
XII Resources Used
Basic time –
Allowances –
Standard Time -
XVI Results
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XVIII Conclusions
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Problem 1:
Naresh, a marketing surveyor, takes an average of 10 minutes to complete a particular
questionnaire. His performance rating (pace) is 110% and there is an allowance of
10%.
1. Calculate the Normal time for completing questionnaire.
2. Calculate the Standard time for completing questionnaire.
Problem 2:
Krishna, Rama, Govinda, and Shreekumar, takes 3 hours and 25 minutes to write an
end of month report. Krishna is rated at 95% (work pace is 95%) and the office has a
personal time allowance of 8%. There is no delay time or fatigue time.
1. Calculate the Normal time for writing an end of month report.
2. Calculate the Standard time for writing an end of month report.
Problem 3:
The two steps in preparing chocolate candy bars are molding and packaging. Personal
fatigue and delay allowances are set at 15%. The molding machine operator is rated at
110% and the packer is rated at 80%. Observed times per batch are given below.
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I Practical Significance
Micro motion study technique is best suited for those operations or activities which are
of short duration and which are repeated hundreds of time. These are the operations or
motions which require very small time and it is quite difficult to measure time for
these motions accurately and the time required by these motions cannot be neglected
due to repetitive operations.
In such activities it is interesting to go into greater details in order to find out which
movement and effort can be avoided. All this is done to develop the best possible
pattern of movement so that the operator can perform the operations repeatedly with a
minimum effort and fatigue.
V Practical Outcome
Prepare motion chart of given activity using standard symbols of therbligs
VIII E
Experimen
ntal setup
Sr.
S Theerblig Symboll Collour Definiition
N
No.
1
1. Assembble A Violet Puttinng objects toogether.
2
2. Disasseemble D
DA Lighht Sepaarating differeent parts of an
a
viollet assem
mbled unit.
3
3. Avoidaable A
AD Lem
mon A delay within opperator’s
delay yellow contrrol.
4
4. Unavoiidable U
UD Yelllow A delay on whichh operator haas
delay no coontrol.
5
5. Transport T
TL Green Moving an articlee from one
loaded placee to another.
6
6. Transport T
TE Oliv
ve Moving (a body m
member, say
y
empty greeen handd) empty.
7
7. Search S
SH Blacck Huntting for an obbject.
8
8. Plan P
PN Brow
wn Menttal reaction bbefore action
n.
9
9. Rest R Oran
nge An allowance,
a iddleness or pau
use
to ovvercome fatiggue incurred
durinng previous wwork.
10. Positionn P Bluee Turnning to line upp, orient or
change position.
11. Find F Gray
y Menttal reaction aat end of
searcch.
12. Inspectt I Burnnt mining an obj
Exam bject for its
ochrre qualiity.
13. Preposiition P
PP Palee Locaating an article in
bluee predeetermined poosition so thaat
it is ready
r for usee.
14. Grasp G Red
d Takinng hold of soomething.
15. Use U Purp
ple Maniipulating or ccausing a too
ol
to doo its functionn.
16. Hold H Gold Retenntion (after ggrasp).
ochrre
17. Select S
ST Ligh
ht Chooosing one objject from
gray
y amonngst many.
18. Releasee load R
RL Carmmine Releaasing an objeect.
red
Figurre no 1 Theerbligs
IX Resources Required
X Precautions to be Followed
1. Avoid improper handling of camera / recording devices
2. Keep safe distance from the machine.
XI Procedure
i. Select a job for step turning operation for method study.
ii. Observe and record movements /motions in the operation.
iii. Chart the recorded motions with the help of symbols.
iv. Analyze the motions with respect to man, machine and materials.
XVI Results
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XVIII Conclusions
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XX Assessment Scheme
I Practical Significance
Supply chain plays important role in ensuring right time delivery of goods & services
to the customer economically. For various functions like planning, purchasing,
production, transportation, distribution & customer service , supply chain people play
important role. Supply chain management increases competitiveness in market and
achieves customer satisfaction.
V Practical Outcome
Use technique of Supply Chain Management in production of goods & services.
and suppliers but also with transport, logistics, warehouses and retailers in the entire
value chain.
Cold drink production – Raw material needed is sugar, fresh juices, flavors, &
concentrate. Water treatment is necessary to for bacteria, salts etc. Simple syrup
prepared with sugar & water. Then concentrate is mixed to get final syrup. A flash
pasteurization ensures more shelf life. Treated & cooled water is them mixed with
syrup with carbon dioxide. Drinks are then hermetically sealed, labeled, coded and
tested in automatic plants. Non returnable glass bottles, PET bottles, cans are used for
packaging. Then packaged bottles are supplied to wholesalers. Further they are
transferred to retailers before they reach final customers.
SCM
M chart
IX R
Resources R
Required
X Precaution
P ns to be Folllowed
1. Use stanndard terminology
2 Consideer all processses involveed from supplier to disttributor endds.
2.
XI Procedure
P
i
i. Know demands & necessitiess of customeers
i
ii. Identify
fy suppliers for raw maaterial.
i
iii. Determmine methodds of shipping, delivery y and payment.
i
iv. Construuct deliveryy & paymennt processess.
v Set faccility for recceiving & exxamining materials.
v. m
v Transfe
vi. fer raw mateerials to mannufacturing
g.
v Determ
vii. mine & schhedule actiivities for manufactuuring, testinng, packag
ging and
synchronize for deelivery.
v Deliverr product too customer destination.
viii. d
i
ix. Establiish networkk for warehoouses.
x Establiish networkk for return of
x. o damaged d / defective products.
x Preparee performannce assessm
xi. ment / contro
ol metrics.
XVI Results
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XVIII Conclusions
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XX Assessment Scheme
I Practical Significance
It is expected that in 2020 India will have US$120 billion dollar revenue from e-
commerce and by 2026 it will touch US$200 billion dollars. (Source – India Brand
Equity Foundation) The product portfolio has also increased to multifold times within
a very short span of time. Supply chain management is important in online trading.
Not only manufacturers but customers are largely benefitted due to online shopping. It
has brought customers & online seller under one roof along multiple brands of
multiple products. Online trading has resulted in reduced costs to customers as well as
overheads of manufacturers & sellers drastically. SCM for online trading has it’s own
challenges.
V Practical Outcome
Use technique of Supply Chain Management in online trading.
Online traders have their delivery centers at various locations. Once order is received
from customer it is checked in delivery center stock. If it is available then it is
delivered. If no, order is placed with company. Depending on locations different
logistic bodies are identified. Like DHL etc.
In inventory management online trader, wholesaler / distributor, supplier /
manufacturer can have their own system. Online trader carries inventory of high
demand items where as purchases low demand items from distributor in response to
customer order.
Some concepts -
• Product sourcing is locating a source of products to sell that you do not manufacture
yourself.
• Drop shipping involves transferring customer orders to another company, who fulfills
the orders by shipping the items directly to the customer on your behalf.
• Wholesale suppliers are simply providing you items at wholesale prices from the
manufacturers.
IX Resources Required
X Precautions to be Followed
1. Use standard terminology
2. Consider all processes involved from supplier to distributor ends.
XI Procedure
i. Identify demands & necessities of customers
ii. Identify products suitable for online selling
iii. Identify suppliers for raw material / final products.
iv. Design mobile / personal computer interface for online booking, online
payments & online tracking as well as online cancellation.
v. Decide delivery period for different products based on inventory availability.
vi. Tie-ups with distributors & courier companies.
XVI Results
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XVIII Conclusions
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I Practical Significance
Once the product is designed, one of the primary aims of mechanical group branch
student is to plan manufacturing processes in best possible ways. Develop & use tools,
processes, machines & equipment used for carrying out specific job. Integrate all
necessary facilities to produce quality & economic product. In short process planning
can be defined as systematic determination of methods by which a product can be
manufactured economically & competitively. It consists of devising & specifying
process, machine tools and other equipment to convert raw materials in to finished /
assembled product. The aim of process planning is to develop best process for each
job.
V Practical Outcome
Prepare detailed process plan for manufacturing of Hexagonal Nut/Hexagonal headed
bolt/Stud/Wing Nut/Plain Washer.
IX Resources Required
X Precautions to be Followed
1. Use standard terminology
2. Consider all possible alternative options available.
5. Specify gauging
Operation Sheet
Part Name - Material -
Part Number -
Operation Operation Machine Tools, gauge
No.
1
2
3
4
5
6
7
XVI Results
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XVIII Conclusions
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XX References / Suggestions for Further Reading
1. https://books.google.co.in/books?id=GRSbGhQ-
ywwC&printsec=frontcover&dq=production+engineering&hl=en&sa=X&ved=0a
hUKEwji3N2fwtfjAhVK4nMBHaDvDekQ6AEIKDAA#v=onepage&q=productio
n%20engineering&f=true (book on production Engineering)
2. https://www.slideshare.net/MurugananthanK/unit-1-introduction-to-process-
planning (process planning)
XX Assessment Scheme
I Practical Significance
Operation process chart is one of the tools useful in method study. It shows all the
operations that occur from reception of raw material to packaging of finished product.
Hexag onal nut & bolt are very common components required in almost all machines
used for production purpose. As well as in very common appliances that we use in our
day to day life these components are frequently used. Preparation of operation sheets
for such small components enables students to prepare complex operation sheets. A
typical gear can have as many as 30 operations. And similarly more complex parts can
have more number of operations.
V Practical Outcome
Prepare chart of Sequence of operations for manufacturing of simple job like
manufacturing of hexagonal nut & bolt/ manufacturing of V-Block on shaper machine.
VIII E
Experimen
ntal setup
IX Resources Required
X Precautions to be Followed
1. Use standard terminology
2. Best possible method of doing job must be used.
XVI Results
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XVIII Conclusions
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XX Assessment Scheme
I Practical Significance
Permanent joints cannot be dissembled without damaging the components. These
joints can be of two kinds depending upon the nature of force that holds the two parts.
The force can be of mechanical origin, for example, riveted joints, joints formed by
press or interference fit etc, where two components are joined by applying mechanical
force. The components can also be joined by molecular force, for example, welded
joints, brazed joints, joints with adhesives etc. Not until long ago riveted joints were
very often used to join structural members permanently. However, significant
improvement in welding and bolted joints has reduced the use of these joints. Even
then, rivets are used in structures, ship body, bridge, tanks and shells, where high joint
strength is required.
V Practical Outcome
Prepare Chart of sequence of operation for Single or Double riveted lap joint / Single
riveted butt joint (single strap).
Riveting includes preparation of sheet metals plates, drilling / punching, using rivet
tool & die, heating rivet area, deform tail section manually or using machine.
IX Resources Required
X Precautions to be Followed
1. List operations by observing the process.
2. Best possible method of doing job must be used.
XI Procedure –
i. Prepare list of operations to be carried out for an application need riveting.
ii. Arrange all these operations in a sequence in which they must be manufactured.
iii. Identify operations which must follow inspections.
iv. Identify parameters for inspection.
v. Prepare a chart in standard format indication all operations and inspections.
vi. Represent all operations & inspections along with symbols.
XVI Results
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XVIII Conclusions
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XX References / Suggestions for Further Reading
1. https://www.youtube.com/watch?v=tIgZi1duP3E
2. https://www.youtube.com/watch?v=H137Yb8TGvI
3. https://www.youtube.com/watch?v=IDbTUt3OG9s
Practical No.10 : Redesign the given simple lever(s) for best ergonomic
aspect.
I Practical Significance
A system is a set of elements, the relations between these elements and the boundary
around them. Most systems consist of people and machines and perform a function to
produce some form of output. Inputs are received in the form of material, energy and
information. In ergonomics, the human is part of the system and must be fully
integrated into it at the design stage. Human requirements are therefore system
requirements, rather than secondary considerations and can be stated in general terms
as requirements for:
• Equipment that is usable and safe
• Tasks those are compatible with people’s expectations, limitations and training
• An environment that is comfortable and appropriate for the task
• A system of work organization that recognize people’s social and economic needs.
IV Practical Outcome
Redesign the given simple lever(s) like gear shifting lever /brake / clutch lever / foot
lever for best ergonomic aspect.
IX Precautions to be Followed
1. Redesign shall be economic
2. Aesthetic & ease of use shall be priority.
X Procedure
To increase efficiency many industries are using the concept of “Ergonomics”.
Example of Office is studied in following example
i. Chair – Should offer pneumatic seat-pan height adjustment, a backrest that tilts
backward and forward, backrest tension control and lumbar support.
ii. Adjustable workstation – Should offer height adjustability of work surface and
have a large surface with ample room to perform tasks.
iii. Keyboard/keyboard tray – Should lie flat and offer slope adjustability to
achieve up to ± 15° slope and have a low profile (approximately 1" or 30 mm).
iv. Input device – Features should include a long cord for proper placement or
wireless, should move easily and be usable by left- and right-handed users.
v. Monitor – Adjustable brightness and contrast, free from flicker and adjustable
tilt.
vi. Monitor arm/stand – Should be height-adjustable 27" (69 cm) to 34" (86 cm)
above the seat pan and the weight of monitor should match the weight of the
stand or arm.
vii. Wrist rest – Should be constructed of compressible or soft material to reduce
external pressure on the wrist and offer a non-friction surface.
viii. Headset – Should be digital, rather than analog, and offer a quick-disconnect
capability.
ix. Footrest – Needs to be height adjustable from 11" (28 cm) to 18" (46 cm).
x. Task lighting – Should offer 75 to 140-foot candles of adjustable lighting and be
asymmetrical to reduce shadows and glare spots.
xi. Laptops – Use an external mouse and keyboard for extended periods of
computer use and take regular breaks and change your posture when working for
long periods of time.
XI Resources Used
Seat up / down
adjustments
Lay out
(gear positions on
knob)
Reach from body
(inches / cm)
Knob / push button
type / touch button
Knob Material
XV Results
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XVII Conclusions
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I Practical Significance
Quality Circle is a small group of employees in the same work-area or doing a similar
type of work who voluntarily meet regularly for about an hour every week to
identify, analyses and resolve work-related problems, leading to improvement in
their total performance, and enrichment of their work life
V Practical Outcome
Prepare and analyse steps to solve the given problem in institute/industry using quality
circle concept.
quality circle contains brief study of all factors which affect it. The main objective of
this practical is to study the factors which help in implementation of quality circle for
the success of organization.
IX Resources Required
X Precautions to be Followed
1. Avoid improper handling of Transducer
2. Don’t apply excessive pressure on tips of Transducer .
XI Procedure
The steps involved in the implementation process of Quality Circle are following:
1) Identification of problem: First of all the problem is identified by the Quality
Circle members which is to be solved.
2) Analysis of the problem: The selected problem is then analyzed by basic problem
solving techniques.
3) Generate alternative solution: On the basis of various causes the alternative
solutions are generated.
4) Selection of best solution: The best and the most suitable solutions is selected
from the alternative solutions.
5) Prepare action plan: The members prepare plan for the area of implementation,
date, time etc.
6) Presentation of solution to management: The solution is then presented before
the management for the approval.
7) Implementation of solution: The management evaluates the solution and
implements it for a small run to check its reliability.
The use of quality circles in classroom is one way of increasing student involvement.
Classroom quality circle is small voluntary group of students enrolled from the same class
who meet regularly to provide continuous student generated feedback to the teaching team in
order to improve course content, structure and environment in the class. Student quality
circles are formed one for each class, with 5-10 student members in each circle. The quality
circle is structured as one of the members is selected as leader and the concerned staff
member as facilitator. The selection of the members is based on voluntary participation part of
it. Apart from this, selection can be done with a view to form diver;:; e committee in terms of
gender, class rank etc. In the beginning of every semester, concept and purposes of quality
circle along with its background and operation, needs to be explained to the member to ensure
appropriate results in the end. The QC members conduct the meeting at regular intervals
during the semester to collect and process data using appropriate quality citcle tools and
techniques. The QC members are required to take a proactive approach in soliciting feedback
from class members and should see that whole process is carried out in anonymous fashion
The feedback obtained is to be shared by QC members with teaching team and discussion is
expected regarding incorporating suggestions accrued and their implementation. Here, what is
important is teaching needs to be more flexible, open and responsive to student observations,
their opinion and suggestions to strengthen the objective with which quality circles are setup.
The classroom quality circles are beneficial for the reason that there is positive interaction
between staff and students. Some of the inputs, which the classroom quality circle team
receives for ensuring better teaching learning process, are;
• Frequency of written assignments,
• Content of lectures, • Assessment methods to be used,
• Frequency, duration and period of class tests during semester,
• Need to conduct extra evening sessions on 'How to Study',
• Extra lecture series for slow learners and those for those with backlog subjects,
• Providing lecture outlines and lecture material in the beginning of semester,
• Utilization of lecture hours more for discussion.
Finally, the gains expected to be achieved due to effective implementation of student quality
circles as above are;
• Improvement in students learning of course material,
• Enhancement in student's involvement,
• Increased students morale and satisfaction
• Enhancement in course quality and structure,
• Better way of utilizing student's input for restructuring course content and pedagogical
methodology,
• Improvement in climate of learning by open communication between students and faculty
members,
• Opportunity for students to share their inputs in a confidential manner.
XVI Results
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XVII Interpretation of Results
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XVIII Conclusions
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XX Assessment Scheme
Practical No. 12: Draw the frequency histogram, frequency polygon for
the samples and calculate mean, mode and median for
same.
I Practical Significance
Histograms or bar charts are quality improvement tools that are instantly recognizable
but are often neglected. They can offer a powerful analysis of problems. Continuous
process improvement requires that we collect data through simple quality tools such as
tally charts, but then people need to be able to analyze this data. One of the simplest
tools to do this with is a histogram or bar chart, a quality tool that many of us will be
familiar with from school. Histograms and other quality tools are key to achieving
continual process improvement of your business
V Practical Outcome
Draw the frequency histogram, frequency polygon for the samples and calculate mean,
mode and median for same.
Frequency 5 10 15 20 14 11 6
IX Resources Required
X Precautions to be Followed
1. Use standard terminology
2. Adequate sampling data shall be collected.
XI Procedure – (Histogram)
1. Define Categories for Data
2. Collect Data, sort them into the categories
3. Count the Data for each category
4. Draw the Diagram. Each category finds its place on the x-Axis.
5. The bars will be as high as the value for the category
1. MeanorAverage:Meanoraverageisameasureofcentraltendencyorlocation.Thenotation
x (x bar) is used to denote mean or average. Thus if there are “n” number of
observations valued
x1, x2, x3………xn, then
……..
The mean for grouped data i.e. data having frequency can be find using
∑
Where
…..
…..
2. Mode: Mode is the value that occurs most frequently. But the most important one
used in statistical quality control is half the mean oraverage.
For grouped data where frequency is given: Mode will be the value with the largest
frequency. If class or cell is given: The mode can be found out by using the formula
mode = L + *i
Where, L= Lower Boundary of the class having
maximumfrequency
=Frequency of the class before the class having
maximumfrequency
=Frequency of the class after the class having
maximumfrequency
3. Median:Medianisthemagnitudeofmiddleclass,i.e,thevaluethathastheobservationab
ove its half and half below it. Therefore, median can be said as middle
observation, dimension or figure.
For simple data: First arrange the data in ascending order and then find the middle
value. If the observation is even, then adding the two middle values and divide it by 2.
For grouped data having frequency: The median can be find using the following
formula:
First divide the frequency by 2, we will get the class by answer of the division then
using the formula
median = + *i
1. Range:Itisameasureofdispersionanditisthedifferencebetweenthelargestobserve
dvalue and the smallest observed value of a set of observations. It is
represented by the symbol‘R’.
2. Standard Deviation: It is defined as the root mean square deviation of the
observed value from their arithmetic mean. It is denoted as σ (sigma)
So,
..
Z=
= The value up to which area is tobe
found
= Mean Value
σ = Standard Deviation
XVI. Results
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XVIII. Conclusions
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Q1. Draw Histogram, Frequency Bar Chart, Frequency Polygon and Frequency
Distribution Curve from the followingdata:
75, 80, 63, 65, 70, 12, 18, 22, 31, 33, 34, 35, 38, 40, 52, 55, 57, 60, 41, 45, 47, 49
Q2. Calculate mean, median, mode and range for the
following data: 2, 4, 5, 4, 9, 6, 4, 6
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XX References / Suggestions for Further Reading
1. https://toughnickel.com/business/Histograms-Bar-Charts-Quality-Tools
2. https://www.researchoptimus.com/article/x-bar-and-r-chart-difference.php
3. https://ncss-wpengine.netdna-ssl.com/wp-
content/themes/ncss/pdf/Procedures/NCSS/X-bar_and_R_Charts.pdf
I Practical Significance
In day to day routine, the event in which the normal distribution curve can applied
are figures for age of students studying in a class, eligible voters’ data, and rainfall
figures at a place during tenyears. Standard deviation is widely used to obtain
important findings in the subjects like sociology, psychology andstatistics.
Standard deviation is useful in controlling quality inindustries. It is also useful to
estimate the quality of whole lot, only by drawing & checking a small sample from
that lot. It helps to indicate the process that is stable, but not able to produce items
withintolerances. Also it helps to indicate that the process is stable, producing item
within tolerances. If this is pulled to one side, then it shows that either there are
more number of larger or smaller products than the normalsize..
V Practical Outcome
Draw the normal distribution curve, calculate Deviation, Variance, Range and
determine the process capability for 3σ or 6σ.
1. From the given data in the table find out mean and standarddeviation.
Frequency 5 10 15 20 14 11 6
3 0.4987
-1 0.3413
IX Resources Required
X Precautions to be Followed
1. Use standard terminology
2. Adequate sampling data shall be collected.
XI Procedure –
1. MeanorAverage:Meanoraverageisameasureofcentraltendencyorlocation.Thenota
tion
x (x bar) is used to denote mean or average. Thus if there are “n” number of
observations valued
x1, x2, x3………xn, then
……..
The mean for grouped data i.e. data having frequency can be find using
∑
Where
…..
…..
2. Mode: Mode is the value that occurs most frequently. But the most important one
used in statistical quality control is half the mean oraverage.
For grouped data where frequency is given: Mode will be the value with the largest
frequency. If class or cell is given: The mode can be found out by using the formula
mode = L + *i
Where, L= Lower Boundary of the class having
maximumfrequency
=Frequency of the class before the class having
maximumfrequency
=Frequency of the class after the class having
maximumfrequency
3. Median:Medianisthemagnitudeofmiddleclass,i.e,thevaluethathastheobservationab
ove its half and half below it. Therefore, median can be said as middle
observation, dimension or figure.
For simple data: First arrange the data in ascending order and then find the middle
value. If the observation is even, then adding the two middle values and divide it by 2.
For grouped data having frequency: The median can be find using the following
formula:
First divide the frequency by 2, we will get the class by answer of the division then
using the formula
median = + *i
3. Range:Itisameasureofdispersionanditisthedifferencebetweenthelargestobserve
dvalue and the smallest observed value of a set of observations. It is
represented by the symbol‘R’.
4. Standard Deviation: It is defined as the root mean square deviation of the
observed value from their arithmetic mean. It is denoted as σ (sigma)
So,
..
Z=
=
Thevalueuptowhichareaistobefound
= Mean Value
σ = Standard Deviation
XXV. Results
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XXVII. Conclusions
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I Practical Significance
Control charts like the X-Bar and R-Chart are often used in business applications like
manufacturing, to measure equipment part sizes; in service, industries to evaluate
customer support call handle times, or in healthcare for uses like measuring blood
pressure over time. These are variable control charts. Variable data include things we
can measure. Example includes length, weight, time, temperature, diameter, etc.
Variable Quality is one that can be measured like . Diameter of shaft, length of bolt,
radius of pulley, hardness of materials, strength, density, weight and temperatures are
the examples of variablequality. X-bar and R charts are used to monitor the mean and
variation of a process based on samples taken from the process at given times (hours,
shifts, days, weeks, months, etc.). The measurements of the samples at a given time
constitute a subgroup. Typically, an initial series of subgroups is used to estimate the
mean and standard deviation of a process. The mean and standard deviation are then
used to produce control limits for the mean and range of each subgroup.
V Practical Outcome
Draw and interpret the control charts ( − Rchart) for given data.
R 30 17 18 23 30 15 19 18
IX Resources Required
X Precautions to be Followed
1. Use standard terminology
2. Adequate sampling data shall be collected.
XI Procedure –
I. Take random sample from production process, and measure its important
quality such as length, diameter. Indicate this dimension as -variable for
all such sub-groups it is necessary to take 4 or 5 observations. For inspection
take such 25sub-groups.
II. Calculate andRforallsubgroups.Risthedifferencebetweenthemaximumandmi
nimum value of individual subgroup.
III. The values of-and R follows the principle of standard deviation. Calculate the
mean of and R asunder:
x R
x=n R n
'Where = mean of or mean of average of subgroup
= mean of Spread-R
= Average or mean of thesubgroup
R=spread
N=No. of random sample
is the central or middle line of chart.
is the central or middle line of R chart.
IV. Calculate the upper control limit- UCL. This line is at a distance of 3σ from the
central line of chart, above the line.
= +3
= + 2
The is constant which depends upon size of subgroup and can be found from the
table of constants.
=
2
Where , is the constant for standard deviation which is given in table of constants.
X. Resources Used
S. Name of Broad Specifications Quantity Remarks
No. Resource Make Details (If any)
1.
2.
3.
XV. Results
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XVII. Conclusions
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12.54 12.58 12.61 12.57 12.57 12.58 12.6 12.65 12.6 12.65
12.58 12.57 12.6 12.61 12.60 12.59 12.62 12.57 12.59 12.61
12.62 12.6 12.64 12.56 12.62 12.59 12.61 12.57 12.6 12.6
12.56 12.6 12.58 12.59 12.61 12.56 12.67 12.56 12.63 12.62
12.59 12.61 12.64 12.59 12.58 12.57 12.6 12.61 12.56 12.62
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I Practical Significance
These are attribute control charts. It can not have fractions or decimals. These control
charts deals with attributes like presence or absence of something, success or failure,
accept or reject, correct or not correct. P chart informs number of defective items as a
percentage of whole. For e.g number of broken eggs in a cartoon, number of leaking
tubes in a box of 48. C chart are used for discrete defects where there can be more than
one defects per unit. For e.g. number of flaws in a carpet, number of complaints per
customer of a hotel.
V Practical Outcome
Draw and interpret the control charts (P-chart and C-chart) for given data.
There are 10 samples of shaft taken for inspection. Draw P-chart and state
whether the process is under control or not, from the data given asunder:
Number
of 200 200 200 200 200 200 200 200 200 200
Products
Defective 12 4 8 3 7 6 0 8 5 9
Products
During the production of Nano Car, 10 cars were inspected and defects in each car
were as under. Draw C-chart, control limits and comment about theprocess:
Nano Car No. 1 2 3 4 5 6 7 8 9 10
Defects in
Nano Car 1 3 13 4 2 5 3 3 4 5
IX Resources Required
X Precautions to be Followed
1. Use standard terminology
2. Adequate sampling data shall be collected.
XVI Results
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XVIII Conclusions
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Q3. In a car manufacturing company, 10 assembly of a car was inspected and the
defects were found as under. Draw C-chart, control limits and comment about the
process:
Car Assembly 1 2 3 4 5 6 7 8 9 10
No.
Number of 5 4 4 10 5 9 7 3 2 1
defects
Q4. No. of defectives Spark plugs for ten samples are 4,3,4,5,3,4,5,3,5,4 in a sample
size of 100. Selecting suitable control chart, find upper control limit and lower control
limit. Also give your comment either the process is under control ornot.
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XX Assessment Scheme