Artificial intelligence

Augmenting human intelligence

 Artificial intelligence | Augmenting human intelligence

Contents
Foreword from Deloitte 04

Foreword from CII 05

Artificial intelligence - Augmenting human intelligence 06

AI story so far 07

Evolving AI landscape across business enterprises 12

Social and economic welfare through AI 13

Key challenges in AI implementation and possible solutions 15

Concluding remarks 17

About Deloitte 20

About Confederation of India Industry 21

Contacts 22

03
Artificial intelligence | Augmenting human intelligence

Foreword from Deloitte

Artificial intelligence (AI) is expected right areas for AI implementation within
to drive the next wave of economic organisations will play a key role in
expansion across the globe in delivering maximum impact. Companies
today’s digital age. This technology is need to re-skill, train, and acquire
transforming the way we interact with relevant talent to bridge the skill gap and
the world. Numerous nations are taking integrate AI technologies in their business
initiatives and drafting strategies to processes. As a first step, developing a
embrace AI. India also has a sense of comprehensive strategy to implement AI,
optimism that AI will contribute to the in combination with other technologies
country’s broader growth agenda. (such as machine learning and Internet of
things), harness the maximum potential,
Ashvin Vellody The technology has the potential to and address the challenges, would
Partner touch every sphere of life and make be ideal.
Deloitte India a positive impact on various fields,
such as retail, healthcare, education, The growth prospects of the technology
and manufacturing. If implemented in the country are bright. This report
effectively, it can create more jobs sheds light on the progress made so
and new categories of work, design far in AI in India and across the globe,
innovative ways to manage everyday and the way forward. It also gives a
tasks, reshape the business landscape, glimpse of the technology’s potential
and make meaningful contribution to impact on industries, and the emerging
the society. There is growing realisation AI landscape across the private and
among companies that the successful public sectors. The report discusses
adoption of AI is crucial for their success. benefits AI offers in the field of social
This depends on how well companies are and economic welfare. It also provides
augmenting human intelligence with AI. recommendations to address the key
challenges, such as transcending cultural
Concerns related to unavailability of good barriers and building a talent pool, which
quality data, legacy technology debt, organisations can implement to ensure
and the complexity of AI technologies the smooth adoption of AI technologies.
need to be addressed to accelerate the
adoption of AI technologies. We should We hope you find this report insightful
learn from the AI adoption journey of and enriching.
global players and identify which aspects
of AI technologies would be best suited Happy reading!
to us. In this context, identifying the

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 Artificial intelligence | Augmenting human intelligence

Foreword from CII

Artificial intelligence (AI) has opened enterprise, transport and logistics, fast
up new markets and opportunities in moving consumer goods, and retail.
critical areas, such as health, agriculture, Companies use AI to augment human
education, energy, manufacturing, and capabilities, enhance productivity, and
the environment. The past few years optimise resource use.
have witnessed the significant growth
of AI and its applications in a wide One reason for AI’s powerful growth is its
range of fields. Interest in AI, combined convergence with other technologies. We
with pattern recognition techniques, see a massive increase in AI’s integration
has been increasing as it can be used with Internet of Things (IoT) and edge
to build learning models to address computing, a strategy designed to
Vinod Sood complicated problems in different fields increase performance by moving data
Chairman and accelerate progress towards India’s centres closer to local devices. Another
CII Artificial Intelligence Conclave’19 national programme on AI. important trend is the development
of specialised processors engineered
Rapid progress in the field of AI will to optimise AI performance. Other
continue. AI will continue to contribute to important trends driving the growth of AI
economic growth and will be a valuable include computer vision, voice assistants,
tool for improving the world, as long as and a push for more standardisation and
industry, civil society, and government ethics.
work together to develop the positive
aspects of the technology, manage its As AI’s capabilities increase and it is
risks and challenges, and ensure that deployed in different capacities, we
everyone has the opportunity to help expect that many problems plaguing
build an AI-enhanced society and obtain government, schools, and corporations
its benefits. will be solved. AI will also be able to help
improve our judicial system, social issues,
AI technologies are being applied to economy, governance, and other aspects
various vertical industries, such as of the society.

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Artificial intelligence | Augmenting human intelligence

Artificial intelligence -
Augmenting human
intelligence
In 1950 at the dawn of computing, Alan chess, and detecting life threatening
Turning posed a question, “Can machines diseases to taking preventive actions
think?,” in his seminar paper titled on customer churn. It performs these
“Computing Machinery and Intelligence”.1 tasks at a level that is often equal to or
This was the earliest substantial work in surpasses the most talented humans in
the field of artificial intelligence (AI). Since terms of scale and consistency.
then, with technological advancement,
increased computing capacity, and AI is a complex field with many shapes
generation of massive amounts of and forms. In this report, we have tried
data, using AI has become simpler and to shed some light on the following
affordable. AI was conceived to mimic questions: how we have embraced AI
human intelligence. However, it has so far globally, what are the different
taken off on its own and branched into applications of AI across the retail and
different areas, such as machine learning consumer packaged goods (CPG) sectors,
(ML), deep learning, natural language how our social and economic well-being
processing, computer vision, speech is being improved through AI, and how
recognition, and robotics. At present, AI these advancements pose multiple
has the potential to perform complex challenges (which we can overcome to
tasks ranging from driving car, playing make our lives better and meaningful).

1
Paper: A. M. Turing (1950) Computing Machinery and Intelligence. Mind 49: 433-460.

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 Artificial intelligence | Augmenting human intelligence

AI story so far
AI refers to not only the field of computer making intelligent machines, especially
science, but also psychology, philosophy, intelligent computer programmes.”2
linguistics, and other areas. It involves Thus, the concept of AI refers to the
carrying out tasks through computers ability to plan, reason, learn sense,
that usually require human intelligence. build perception about knowledge, and
John McCarthy, the father of AI, defines, communicate in a natural language.
“AI is the science and engineering of

Artificial intelligence Machine learning Methods Technologies

Ability to sense, reason, Ability to learn Ability reason Physical enablement

engage, and learn

•• Computer vision •• Supervised learning •• Regression •• Platform

•• Natural language processing •• unsupervised learning •• Decision tree, Etc. •• UX

•• Voice recognition •• reinforcement learning •• APIs

•• Robotics and motion •• Sensors, etc. .

•• Planning and optimisation

•• Knowledge capture

Source: Deloitte Internal Research

2
Paper: What is Artificial Intelligence? John McCarthy, Stanford University.

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Artificial intelligence | Augmenting human intelligence

AI is currently performing numerous tasks to make this world a better place. Most of
the major universities across the world now offer courses in AI and ML. This indicates
increasing awareness about AI. With the belief that “data is the new oil”, a huge number
of professionals, researchers, and students express interest in AI. While the future of AI
is promising, one must also know how we got where we are today.

AI: The story so far3

The golden years

1956
John McCarthy
and Marvin Minsky 1969
1637 founded MIT AI Labs First International
Rene descartes Joint Conference on
propounded Artificial Intelligence
the idea of (IJCAI) was held at
intelligent 1961
Stanford University
Machines IBMs shoebox
performed
1980–1987
arithmetic
The AI boom
by voice
1956 command 1974

1940-1956 1956 1966

The Birth of AI The term ELIZA an
Artificial NLP based
Intelligence conversational 1974-1980
first coined at therapist created First AI winter
The Dartmouth
Conference

Arthur Samuel’s
Checkers program used
Machine learning to
defeat human players

3
Source: Internet Research

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 Artificial intelligence | Augmenting human intelligence

2018
Self driving
cars hit the
roads
2012
Computers
learns to 2019
1997
identify cats 2017 Boston Dynamics
Google’s Robot Atlas
Deep Blue 2004 learns advanced
AutoML lets
defeats world Honda Asimo, parkour and
1987-1994 chess champion A personal
AI create AI
becomes
Second AI Garry Kasparov robot released mechanical ninja
winter

The way
forward

Google Duplex
AI mimics
human
1991 2002 2011 2016
speaking,
The Birth of iRobot, created IBM Watson’s Introduction
Does tasks like
Internet the first Jeopardy ! of personal AI
attending calls
commercially Victory assistants Siri
and much more
successful robot and Google
for the home now, And
release of
IPSoft’s Amelia

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Artificial intelligence | Augmenting human intelligence Artificial intelligence | Magnifying human intelligence

Since the conception of the idea of Country national AI strategies

an intelligent machine, the field of AI
has seen many major developments. UK:
The tasks that needed lots of human The UK government unveiled an Al sector
efforts can be easily done using AI. In deal worth more than S1.3 billion in
addition to changing people’s lives, planned investments in May 2018. The
AI is revolutionizing industries across deal aims to use government-industry
the globe. partnerships for a wider adoption of Al.

Countries are becoming increasingly

aware of AI’s economic and social
benefits. If applied wisely, AI has the Canada:
potential to become a national asset and The Canadian government
a source of global competitive advantage. launched the five-year
Numerous governments are investing Pan-Canadian Artificial
in national AI strategies, involving both Intelligence Strategy in its
the public and private sectors. While 2017 budget.
Germany has earmarked US$ 3.4 billion
for AI, France plans to spend US$ 1.8
billion on its AI national strategy2. Other
nations, such as South Korea, China,
Canada, Japan, Singapore, and India, have
also developed national AI strategies (as
shown in the map).
US:
The US Al initiative aims
to enhance the federal
government’s role in Al
research and development.

Germany:
Germany's Al strategy, including $3.9
billion for Al research and development
lays emphasis on responsible and ethical Al
development.

Tunisia:
Tunisia has created a task force
and steering committee to
develop its national Al strategy.

Source: Deloitte Internal Research

Note: All currency amounts are given in US dollars.

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 Artificial intelligence | Augmenting human intelligence

Sweden:
Sweden's national Al
France: approach highlights the
Estonia:
France launched its national rationale for developing
Estonia is developing an Al action
Al strategy in March 2018 with standards and principles
plan that will include ethical
a focus on four key sectors: governing Al.
implications, potential economic
health care, environment,
incentives, and priority areas for
transport and defence.
pilot programmes.

Finland:
Finland laid out its vision
for Al in December 2017.
South Korea:
South Korea launched
the AI Information
Technology Industry
Development Strategy in
2016 to create a human
centered intelligent
information society.

Japan:
The Japanese government
launched its Al strategy
in March 2017 to improve
productivity and accelerate
industrialisation.

China:
China shared its Al
development plan in July
2017 that aims to create a
US$ 150 billion domestic
Al industry by 2030
UAE: development and greater
The UAE launched inclusion.
its Al strategy in
October 2017 to
pursue its Centennial India:
India's national Al strategy Singapore:
2071 objectives of
identifies health care. Singapore launched its national
Austria: boosting government
Agriculture, education, smart Al Singapore programme
Austria established performance and
city infrastructure, and mobility in May 2017 to harness Al's
an advisory Robot efficiency.
are key areas where Al can potential to address major
Council in 2017 to
enable development and challenges that affect society
help the government
greater inclusion. and industries.
develop a national Al
strategy.

AI has already started revolutionizing businesses in India as more companies are adopting the technology. The government sector
can be a focus area where cognitive technologies can help reimagine and redesign the nature of work to make the most of both
human and machine skills.

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Artificial intelligence | Augmenting human intelligence

Evolving AI landscape across

business enterprises
AI: A potential game-changer for the by quickly responding to their queries From monitoring plants, predicting
retail and CPG industries through online chatting. This will simplify when factory equipment will need
Pressure on retailers to optimize sales, their user journey, improve satisfaction, maintenance, and improving efficiencies,
provide enhanced customer experience, and help boost efficiency in their to monitoring machine fleets for
and maintain their inventory accuracy, is customer service operations. service purpose, AI systems can draw
increasing. Such targets can only be met conclusions regarding a machine’s
with the judicious use of AI. The use of AI AI‘s expanding footprint to hold the condition and detect irregularities to
will help predict customers’ demand and key to transforming the manufacturing make predictive maintenance possible.
also get them to buy more. industry
Studies shows that companies might gain
AI can help enterprises make US$ 1.3−2 trillion a year by integrating AI
recommendations to customers based on in their supply chain and manufacturing.4
their own preferences and buying history. Following the recent impetus given by
This can transform user experience, the Government of India, manufacturing
making it easier to sell and buy online. is expected to emerge as one of the high
AI also has applications in the area of growth sectors in India. The application
object recognition and visual search, of AI will offer several benefits, such as
which allows business users to interact quality control, shortened design time,
with a range of retail solutions and reduced materials waste, improved
select the one suitable for them. This production reuse, and predictive
has created new insights into customer maintenance. The rise of computer vision
preferences and unlocked analytics from technology has given machines the ability
visuals that were previously inaccessible to process images and think about the
to businesses. Another application is next steps from a logical perspective
to enhance customers’ satisfaction

4
Source: SourceToday (https://www.sourcetoday.com/supply-chain/what-artificial-intelligence-s-role-supply-chain)

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 Artificial intelligence | Augmenting human intelligence

Social and economic

welfare through AI
AI transforming education and skill agencies, doctors, and primary health
development care providers must be aware of risks
With the ever-increasing population and of using these technologies, and would
dearth of teachers, only AI can bring the need to agree on standards. Despite
much needed educational revolution. It advancements in medical research in the
will make education more accessible and past few years, the medicines available
inclusive, and help students and teachers in the market are imprecise. About 80%
to keep up with the current trends. Thus, patients are non-responders to top 20
AI will change the way teachers and other prescription drugs in the US.5
faculty work, and improve the way an
individual engages and learns. The recent research advancements in
the field of sequencing and precision
Automating processes such as grading, medicines may turnaround the situation.
progress report generation, and Some patients do not respond to a
other routine administrative tasks particular treatment because medicines
will significantly decrease teachers’ are designed for a larger population
workload, thus making room for other with similar symptoms. A treatment
meaningful activities. AI can help grade that cures cough in some patients might
students together by grouping similar not work on others. Precision medicine
student responses (avoiding grading for takes into account individual variability
each question one by one). It can also in genes, environment, and lifestyle
provide essential statistics on which for each person for disease treatment
questions students found most difficulty, and prevention. With the use of AI, the
etc., to give insights to instructors complete sequencing of a patient’s
on how students are engaging with genome can be done faster at an
study material. affordable cost.

Using adaptive learning can enhance AI enables farmers to grow more while
students’ problem-solving ability. Each wasting less
student has a different learning rate We need 50% more food by 2050, but
(based on performance in previous only 4% of the land will come under
assignments). AI algorithms can produce cultivation.6 Slow agricultural growth
a more personalised learning path. Real- is a major concern and prevailing
time feedback, and customised textbooks agricultural practices are neither
and materials can be a game changer. economical nor environmentally
sustainable. Along with the problem of
AI reshaping treatment of multi- low productivity, India is witnessing the
factorial diseases increasing number of farmer suicides.
As the health care industry begins to AI can help resolve problems that need
use new technologies (such as AI and innovative approaches.
predictive analytics), government health

5
Source: Microsoft Hanover Project. (https://www.microsoft.com/en-us/research/project/project-hanover/)
6
Source: India Today (https://www.indiatoday.in/india/story/world-will-more-food-by-2050-food-security-india-1597783-2019-09-11)

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Artificial intelligence | Augmenting human intelligence

Improve crop productivity supported weed controlling technology,

Farmers can no longer rely on their a US company came up with the “See &
traditional agricultural wisdom, due to Spray” technology, which successfully
the changing weather conditions and reduced expenditure on weedicides
pest attacks. Using predictive analysis, by 90%.
we can determine what, when, where,
and how to sow based on climatic data, ML to improve irrigation and water
historical conditions, etc. Taking better management
decisions at the right time increases Considering the current water crisis, the
output and reduces cost. International efficient use of water is crucial. India has
Crops Research Institute for the semi- 4% of the world’s total freshwater and
arid tropics with Microsoft (location the agricultural sector consumes about
- Andhra Pradesh, India) developed a 80% of this.8 The traditional irrigation
sowing application powered by AI that system supplies the same amount of
resulted in a 30% higher average in yield water to all plants even though each
per hectare.7 Seeing the success of this plant retains water differently. One
app, more farmers are approaching can use thermal imaging to see if crops
the institute. are getting adequate amount of water.
Thus, optimised water usage improves
AI-driven optimisation of pest and yield production, reduces manual
weed management intervention, and decreases the instances
Predicting behaviour of pests can lead of crop diseases.
to efficient pest management, and lower
crop and environmental damage. The Different applications of AI and
AI system can distinguish weed from technological initiatives are being seen
crop and hence, potentially reduce the globally. The use of AI will increase
application of weedicide on areas that produce and reduce wastage, and
do not require treatment. Satellites can help farmers increase their income.
be used to monitor crop health and warn This will also put in place a better price
against pest attacks. In a project control without adversely affecting
to evaluate the effectiveness of AI- the environment.

7
Source: Microsoft News Centre: Article titled “Digital Agriculture: Farmers in India are using AI to increase crop yields” (https://news.microsoft.com/en-in/
features/ai-agriculture-icrisat-upl-india/)
8
Paper: Water and Agriculture in India Background 2017 (https://www.oav.de/fileadmin/user_upload/5_Publikationen/5_Studien/170118_Study_Water_
Agriculture_India.pdf)

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 Artificial intelligence | Augmenting human intelligence

Key challenges in AI implementation

and possible solutions9
What are the top challenges with cognitive technology?

Difficult to integrate cognitive projects with 47%

existing processes and systems

Technologies and expertise are too expensive 40%

Managers do not understand cognitive

37%
technologies and how they work
Cannot get enough people with expertise in the 31%
technology

Technologies are immature 31%

Technologies have been oversold in the 18%

marketplace

None of these 6%

Total (n = 250)
Source: Deloitte State of Cognitive Survey, August 2017

Overcoming cultural barriers in AI We believe one way to overcome

implementation this barrier is to bring awareness
It is usually hard for humans to adapt among employees about AI and its
to changes in the field of technology. implementation. Employees can be
Humans resist changing their habits, and made aware of how AI can assist them in
often do not like to adopt new methods of their profession, and ultimately increase
doing something. They need persuasion efficiency and reduce cost. Organizations
to see gains that AI will inevitably bring as must recognize their learning paths. They
lack of knowledge about the technology need to increase their understanding
poses challenges to its adoption. The of AI, identify which use cases to adopt,
perception that AI is not needed in what technological investments they
the work they do and low awareness, need to do, etc. With collaborative efforts,
people resist using AI in their work and organizations will be better able to exploit
handing over control to a machine. benefits of AI.
Global business leaders believe their
organizations must successfully deploy AI Bridging skill gap for an AI-driven
solutions in the next five years. However, future
an overwhelming majority of these Skill gap is one of the biggest barriers
leaders agree that internal resistance to AI adoption. Due to a shortage of
to change poses main challenges in the technology professionals with experience
implementation of AI technologies at in big data, ML, and deep learning,
their workplaces. statistics organisations are unable to

9
Source: Deloitte State of Cognitive Survey, August 2017 (https://www2.deloitte.com/content/dam/Deloitte/us/Documents/deloitte-analytics/us-da-2017-
deloitte-state-of-cognitive-survey.pdf)

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Artificial intelligence | Augmenting human intelligence

capitalise on growth offered by AI. Many Ensuring data quality for a reliable AI Eliminating ethical dilemma associated
companies are also looking beyond The use of good quality data makes with AI
technical expertise, citing the need analysis more accurate and processes Organisations across the globe have
for business leaders who are able to more efficient. This information can be recognised the importance and impact
interpret AI results and make decisions, effectively collated and used to identify of AI. Yet about a third of executives in
and take actions based on them. further opportunities to increase profits, a recent Deloitte survey named ethical
gain efficiencies, reduce cost, etc. AI risks as one of the top three potential
Although organisations may believe solutions are built and driven by data. concerns. Some key ethical risks include
that seeking the best talent will provide Thus, the quality of any decision that an lack of transparency of AI decisions, poor
an advantage, training their current AI solution makes significantly depends accountability structures, potential bias
workforce should not be overlooked. on the quality and quantity of the and discrimination in AI decision making,
Business leaders should invest in such data used. use of personal data without consent and
courses to upgrade their human capital workforce displacement, and transitions
and thus, gain competitive advantage. AI tools are available in the market that due to automation.
There are learning tracks for people help organisations overcome the data
looking to improve their AI skills. quality issue using ML technology. Some AI technology vendors create
ethics related guidelines, establish AI
Outlining strategic approach for Although the cost of AI computation is governance teams, and launch tools to
efficient adoption of AI across decreasing, it needs to fall at a higher mitigate these risks. Many universities
industries rate to be affordable worldwide are researching on these issues and
Most industries are looking to implement Most of AI use cases end with a proof setting up AI ethics courses. Several
AI in their operations. However, of concept and are not able to see organisations have started integrating
implementing this technology is often successful implementation or rollout. emerging tools to detect bias in AI data
not easy because of lack of a strategic The need for high capital expenditure and algorithms, and develop remedial
approach. Any major investment in and lack of computation power of measures. AI adopters should also
technology by an enterprise should existing infrastructure pose challenges in be proactive in addressing the ethical
follow a thorough strategy where implementation. aspects of their AI initiatives. They should
expectations, objectives, and plans engage with the board and stakeholders
are laid out. However, in the race of The solution is to develop the next to establish the governance of AI
adopting AI before the competition to generation of computing infrastructure, initiatives and interact with regulators to
gain an edge in the market, enterprises such as quantum computing or cloud help shape regulations.
often end up choosing the most obvious infrastructure, which provides the
implementation areas. Although these pay as you use model. As the volume
implementations may deliver desirable increases exponentially, computation
results, they may not align well with speed requirements will grow, making
the organisation’s long-term goals. it imperative for organisations to
Thus, identifying how the AI initiative develop next-generation computational
aligns with the organisation’s long-term infrastructure solutions.
goals is the key to ensuring an effective
implementation.
Deloitte Global predicts that in 2019,
A well-thought-out strategy to implement
AI can also enable a smoother transition among companies that adopt Al
towards AI-driven processes. To do technology, 70 percent will obtain
this, organisations should know where
and how AI can be implemented to Al capabilities through cloud-based
their problems. This can help obtain enterprise software, and 65 percent
best returns for investment in AI.
Putting in place the right strategy will create Al applications using cloud-
can help overcome the hurdles in the based development services.10
adoption of AI.

10
Source: Deloitte Global (https://www2.deloitte.com/content/dam/Deloitte/uk/Documents/technology/
deloitte-uk-tech-trends-2019-chapter2-ai-fuelled.pdf)

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 Artificial intelligence | Augmenting human intelligence

Concluding remarks
Due to rapid advancements in the field We will leave you with this thought.
of AI, the technology has the potential Although AI has a promising future, there
to bring revolutionary transformation are still a lot of hurdles and challenges
across the globe to industries, including on the way. With collaborative efforts,
education, health care, agriculture, and industries across the world can overcome
retail. As AI is able to perform various these hurdles and achieve business goals.
tasks on its own, it acts as a helping
hand for workforce (increase people’s
efficiency, not replacing them).
The top five benefits of Al
Understanding and adapting AI is a
journey, subject to the headwinds and The percentage of survey respondents who rated each benefit for their companies
tailwinds of economic, social, and political
Enhance current products 44%
changes. The future of businesses lies
in their ability to fully benefit from
Optimise internal
new technologies. AI is one such new 42%
operations
technology that will transform front and
back office operations, and create major
Make better decisions 35%
shifts across various industries. There is
a growing realisation of AI’s importance,
Optimise external
including its ability to provide competitive 31%
operations
advantage and change work for the
better. A majority of global early adopters Free workers to use their 31%
believe that AI technologies are especially time more creatively
important for the success of their
businesses today. A majority also stated Source: Deloitte Consulting LLP. State of Al in the Enterprise,
that they use AI technologies to move 2nd Edition, October 22, 2018.
ahead of competition and empower their Deloitte Insights, deloitte.com/insights
workforce.

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Artificial intelligence | Augmenting human intelligence

About Deloitte
All the facts and figures that talk to complex problems or make meaningful
our size and diversity and years of progress. Deeper still, it’s in the beliefs,
experiences, as notable and important as behaviors and fundamental sense of
they may be, are secondary to the truest purpose that underpin all that we do.
measure of Deloitte: the impact we make Deloitte globally has grown in scale and
in the world. So, when people ask, “what’s diversity—more than 312,000 people in
different about Deloitte?” the answer 150 countries, providing multidisciplinary
resides in the many specific examples of services yet our shared culture remains
where we have helped Deloitte member the same.
firm clients, our people, and sections of
society to achieve remarkable goals, solve

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 Artificial intelligence | Augmenting human intelligence

About Confederation of
India Industry
The Confederation of Indian Industry society organizations carry forward
(CII) works to create and sustain corporate initiatives for integrated and
an environment conducive to the inclusive development across diverse
development of India, partnering domains including affirmative action,
industry, Government, and civil healthcare, education, livelihood,
society, through advisory and diversity management, skill development,
consultative processes. empowerment of women, and water, to
name a few.
CII is a non-government, not-for-profit,
industry-led and industry-managed India is now set to become a US$ 5 trillion
organization, playing a proactive role in economy in the next five years and Indian
India's development process. Founded industry will remain the principal growth
in 1895, India's premier business engine for achieving this target. With the
association has around 9000 members, theme for 2019-20 as 'Competitiveness
from the private as well as public sectors, of India Inc - India@75: Forging Ahead',
including SMEs and MNCs, and an indirect CII will focus on five priority areas
membership of over 300,000 enterprises which would enable the country to
from around 276 national and regional stay on a solid growth track. These are
sectoral industry bodies. - employment generation, rural-urban
connect, energy security, environmental
CII charts change by working closely with sustainability and governance.
Government on policy issues, interfacing
with thought leaders, and enhancing With 66 offices, including 9 Centres of
efficiency, competitiveness and business Excellence, in India, and 10 overseas
opportunities for industry through offices in Australia, China, Egypt,
a range of specialized services and France, Germany, Singapore, South
strategic global linkages. It also provides Africa, UAE, UK, and USA, as well as
a platform for consensus-building and institutional partnerships with 355
networking on key issues. counterpart organizations in 126
countries, CII serves as a reference point
Extending its agenda beyond business, for Indian industry and the international
CII assists industry to identify business community.
and execute corporate citizenship
programmes. Partnerships with civil

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Artificial intelligence | Augmenting human intelligence

Contacts
Deloitte Confederation of Indian Industry

Ashvin Vellody Deepak Sidha

Partner Deputy Director
Deloitte India [email protected]
[email protected]

Saurabh Kumar
Partner
Deloitte India
[email protected]

Varun Rastogi
Associate Director
Deloitte India
[email protected]

Prathyusha Atmakur
Associate Director
Deloitte India
[email protected]

Deloitte
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Tel: +91 0124 401 40760 - 67
Fax: +91 0124 401 4062
Email : [email protected]
Website: www.cii.in

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