Business Case Study-Intern
Business Case Study-Intern
Business Case Study-Intern
Once a nickname for moonshine liquor, Mountain Dew had come a long way as a soft-drink
brand since
the 1940s, when Ally and Barney Hartman created it as a lemony soda and spirits mixer.13
Under the
ownership of PepsiCo, the brand had since been expanded to offer a range of products and
flavors to a
target market of increasingly diverse young consumers aged 18 to 24.
But nowadays mountain dew is facing downfall. The sales are decreasing constantly. And the
U.S market share is also decreasing accordingly. But the core problem of this downfall is poor
marketing and demotivating concept.
In 2013, Mountain Dew partnered with African-American rapper Tyler, the Creator, leader of the
hip-hop
collective Odd Future, to launch a new series of online commercials with the tag line “Dew It.”
The three-part series was developed by Tyler and featured him as the voice of the main
character, an angry Mountain Dew–drinking goat named Felicia. Dr. Boyce Watkins, a finance
professor at Syracuse University criticized Mountain Dew’s portrayal of racial stereotypes and
violence toward women, stating, “Of course, in the world of Mountain Dew, every single suspect
is black. Not just regular black people, but the kinds of ratchet negroes you might find in the
middle of any hip-hop minstrel show” further adding, “Mountain Dew has set a new low for
corporate racism. Their decision to lean on well-known racial stereotypes is beyond disgusting.
This doesn’t even include the fact that the company has put black men on par with animals.”28
Watkins’s article continued to criticize the decision making of Mountain Dew executives and
their oversight by partnering with Tyler, citing his status as an artist and the controversial lyrics
of his songs, which portrayed violence toward women. Before ending the article, Dr. Watkins
provided a thought-provoking closing statement: Perhaps after seeing the real impact created
through the glorification of violence and thuggery, Mountain Dew will then realize that the mass
death and incarceration of young men and women is NOT supposed to be a punch line.”
• Reduction of sales
• Less market shares
• Many people don’t recognize it
• Not frequently found in stores
The solution to every market problem is market segmentation. By improving the strategy
analyzing the result for example:
a) Keeping content powerful and unique:
To create powerful and vibrant content focus on quality and not quantity. Some of the
technics are:
• Investing time and resources into extensive beverage research.
• Using the experience of colleagues and employees in order to make the product
resonating with the audience.
• Thinking out of the box and coming out with the new idea.
• Focusing on the maximization of impact of the older recepies.
Strategy:
In order to increase share and sales of mountain dew there are some strategies we can
follow:
a) Improve marketing sector:
• We can invest more money in advertisements
• We can create motivational and educative advertisements
• We can make advertisements that connect with people and their emotions
• We can do promotional videos by the celebrities
• We can sponsor some events or social activities
• We can produce different quantity with low prices and distribute them.
b) Focus on availability:
There are not many products of mountain dew in every country or its region. And there are
many country countries like Bangladesh don’t have 1 litre mountain dew in every area. Its
hardly found. So, we can focus on supply and distribution network and focus on the
product’s availability.
c) Creating attraction:
We can add more flavors in mountain dew product and launch them so that people like
youngsters get attracted. We can form a unique shape for mountain dew so that it differs
from other products and is catchy so that people want to buy it. We can include
characters on the paper wrapping the bottle with different characters as anime characters
or action movie scenes and launch them. Like in Asian countries we can launch mountain
dew with anime pictures on the paper on it. We can also include a puzzle on it and
declare there is a prize for first 100 correct answer givers. And the prize can be mobile
recharge.
d) Creating healthy product:
We have to focus on the ingredients and resources so that the drink remains healthy and
people get attracted to it and feel safe to drink it. The standard quality must be maintained
throughout the world.
Social Responsibility:
As it is an international brand, we have some responsibilities for every society. So, for the
first two or three months we can focus on the promotions. Then in developing countries we
can do a campaign like if u buy 30tk amount of mountain dew from there 1tk will go to old
age homes. Which serves as a social responsibility then after two months we can do
another campaign like money will go to the schools of special children and so on. Then at
the same time we should focus on the quality of our products so that we gain customer
and not loose any. We should also change advertisements and promotional videos time to
time according to the theme of our campaign and slogan so that it reaches people
emotion.
Conclusion:
If we can implement the strategies and work accordingly the sales and shares should
increase respectively year by year.
Assumed share increase is given below:
2023 2022 2021 2020 2019
market
share 7.23% 7.00% 6.89% 7% 6.60%
market share
7.30%
7.20%
7.10%
7.00%
6.90%
6.80%
6.70%
6.60%
6.50%
6.40%
6.30%
6.20%
2023 2022 2021 2020 2019