38 - Suico v. NLRC, January 30, 2007

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SUICO V.

NLRC
G.R. No. 146762, January 30, 2007, Austria-Martinez

Suico, Ceniza, Dacut (complainants were regular employees of Philippine Long Distance Telephone
Company (PLDT) Cebu Jones Exchange and members of Manggagawa ng Komunikasyon ng Pilipinas
(MKP). MKP launched a strike against PLDT. Complainants participated in the strike by picketing the
PLDT. PLDT sent 2 notices to Suico et.al, for the acts of violation that happen during the strike. But
the complainant failed to provide the required written explanation the acts charged to them.

SUICO, et al. PLDT

• They replied informing, that they opt to • Insisted that Suico, et al. submit their
exercise their rights to due process written answers first before their
(under Systems Practice No. 94-016) by request for formal hearing can be
requesting for a formal hearing and to • entertained Systems Practice No. 94-
be furnished with a copy of the formal 016 applies only to administrative cases
and not to strikerelated cases
written complain, statement
• Due to the failure of Suico, et al. to file
of witness/es and
their answer, PLDT declared that they
preliminary investigations have waived their right to be heard
and/or report/s conducted on PLDT findings based on the available
the aforesaid incident, if any •
evidence found the complainants guilty
and were subsequently terminated.

LA: Dismissal of complainants is illegal ordered their reinstatement.

NLRC: Reversed and set aside LA

CA: Affirmed the NLRC’s decision

ISSUE:
Whether PLDT violated the requirements of due process under the Labor Code when it
dismissed said employees without heeding their request for the conduct of a formal hearing as
provided for under PLDT Systems Practice No. 94-016 and prior to submission of their respective
answers to the charges against them.

RULING

YES. The procedure adopted by PLDT in dismissing Suico, et al. fell short of the requirements of due
process. PLDT complied with the two-notice requirement of due process. The first notices sent to Suico,
et al. set out in detail the nature and circumstances of the violations imputed to them, required them to
explain their side and expressly warned them of the possibility of their dismissal should their
explanation be found wanting. The last notices informed Suico, et al. of the decision to terminate their
employment and cited the evidence upon which the decision was based. These two notices would have
sufficed had it not been for the existence of Systems Practice No. 94-016. Under Systems Practice No.
94-016, PLDT granted its employee the alternative of either filing a written answer to the charges or
requesting for opportunity to be heard and defend himself with the assistance of his counsel or union
representative, if he so desires.
Suico, et al. exercised their option under Systems Practice No. 94-016 by requesting that a formal
hearing be conducted and that they be given copies of sworn statements and other pertinent
documents to enable them to prepare for the hearing. This option is part of their right to due process.
PLDT is bound to comply with the Systems Practice. Company policies or practices are binding on the
parties. Some can ripen into an obligation on the part of the employer, such as those which confer
benefits on employees or regulate the procedures and requirements for their termination

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