Group3 Theoretical&Operational Framework
Group3 Theoretical&Operational Framework
Group3 Theoretical&Operational Framework
This study utilized Katz’s (1970) Uses and Gratification Theory when the study revealed
that people use the media to their advantage. In the early 1970s, Katz and his two colleagues, Jay
Blumler and Michael Gurevitch, expanded the idea. The theory of uses and gratification sees the
audience as dynamic, meaning that they actively search for specific media and content to achieve
certain results or to meet their needs. Uses and Gratification Theory is based on two important
questions: 1) Why do people turn to certain media? And 2) how does the media satisfy people?
According to Katz, Blumler, and Gurevitch, there are five basic assumptions in the theory of uses
and gratification, as outlined in the book of Mass Communication Research. These basic
assumptions (Katz, Blumler, & Gurevitch 15-17) provide a framework for understanding the
relationship between the media and the audience. Social media is a communication method that
allows users to communicate with thousands of people, if not billions of people around the world
(Williams et al., 2012). The theory of uses and gratification has gone through four stages of
2010).
For example, (Ghafari&Shaghaghi, 2010) evaluated the social functions of public libraries
because media communication institutions used diagnostic and meta-analysis methods. Applying
uses and gratification theory to the connection and application of knowledge and information
science in both traditional and modern contexts has been discussed. In modern contexts, we
particularly emphasize the link between the theory of use and gratification and the retrieval of
interactive information. In other words, this theory focuses on how users search for media and
how satisfied they are with their type, content, and usage (Amiri, Noori, Basatian, 2012). Thus,
the theory of use and satisfaction as a theoretical construct focuses on the factors that cause the
The operational framework was anchored in the theory of Uses and Gratification,
highlighting how the media and its content can be a source of influence in the face of other
competitive influences (Bondad-Brown, Rice, & Pearce, 2012). The concept "uses" refers to
multiple methods of accessing media sources, such as viewing or making a film, and the word
"gratifications" refers to the underlying social and psychological needs that people strive to fulfill
by interaction with various media outlets (Ruggiero, 2000). In addition, Park (2010) suggests that
motivation is a crucial field to explore in order to understand the behavioral motives of the
person and the real use of the media. The theory was known to be an axiomatic scientific
approach, and it is argued that it describes all forms of media communications, both formal and
digital (Luo & Remus, 2014). Thus, UGT was used to explain various media such as newspaper
(Elliott & Rosenberg, 1987), radio (Luo et al., 2011), television (Rubin, 1983), and the Internet
(Flanagin & Metzger, 2001). Moreover, the relationship between social media sites and UGT has
been explored in areas such as Facebook (Alhabash et al., 2014), Twitter (Han et al., 2015),
WhatsApp (Aharony, 2015), and YouTube (Hanson & Haridakis, 2008). In addition, Elliot and
Rosenberg (1987) claim that analysis has focused on UGT to provide clarification as emerging
studies. The implementation of UGT thus tends to be particularly applicable when analyzing the
motivation behind the use of a modern social media site, such as TikTok.
Blumber and Kats (1974) studies are known to be an advancement of mass communication
research, based on their hypothesis, that people pursue communication to fulfill their needs,
which in turn derive from social and psychological states and circumstances. Thus, Tiktokers are
undergoing this phenomenon. In the understanding of Tiktoker's experience of using the mobile
application, TikTok, the study has primarily defined the participants who base the conclusions or
scheme on the pleasure of using the Social Media Site for their own satisfaction and needs. The
researcher then explained how participants perceive becoming Tiktokers by using the platform in
their everyday life experiences. Finally, the researchers provided a description and analysis of
the findings or assumptions formed by their in-depth observations, assessments, and interviews