INSTALLATION MANUAL

DIGITAL MULTIFUNCTIONAL
SYSTEM

MX-M904
MX-M1054
MODEL MX-M1204

Parts marked with " " are important for maintaining the safety of the set. Be sure to replace these parts with
specified ones for maintaining the safety and performance of the set.

This document has been published to be used

SHARP CORPORATION for after sales service only.
The contents are subject to change without notice.
MX-M1204
[2] MX-M904/M1054/M1204 (MAIN UNIT)6HUYLFH0DQXDO


1. NOTE FOR SERVICING 5) Do not damage, break, or stress the power cord.
Do not put heavy objects on the power cable. Do not forcibly
This Service Manual uses some symbols to assure safe operation. bend or pull the power cable.
Please understand the meanings of photographs before servicing.
It may cause a fire or an electric shock.
6) Keep the power cable away from a heat source.
WARNING: If this WARNING should be ignored, a serious
danger to life or a serious injury could result. Do not insert the power plug with dust on it into a power outlet.
CAUTION: If this CAUTION should be ignored, an injury or It may cause a fire or an electric shock.
damage to property could result. 7) Do not put any foreign liquid or metal piece (that may fall into
or spill) inside of the machine.
A. Precautions for servicing It may cause a fire or an electric shock.
1) When servicing, disconnect the power plug, the printer cable, 8) Do not touch the power plug, insert a telephone line jack or
the network cable, and the telephone line from the machine, network jack, operate the machine, or service the machine
except when performing the communication test, etc. with wet or oily hands.
It may cause an injury or an electric shock. It may cause an electric shock.
2) There is a high temperature area inside the machine. Use
extreme care when servicing.
C. Note for installing site
It may cause a burn.
Do not install the machine at the following sites.
3) There is a high voltage section inside the machine which may
cause an electric shock. Be careful when servicing. 1) Places of high temperature, high humidity, low tempera-
ture, low humidity, places of extreme change in tempera-
4) Do not disassemble the laser unit. Do not insert a reflective
ture and humidity.
material such as a screwdriver in the laser beam path.
Paper may get damp and form moisture inside the machine,
It may damage the eyes by reflection of laser beams.
causing paper jam or poor copy quality.
5) When servicing the machine while it is operating, be careful
For operating and storing conditions, refer to the specifications
when working around chains, belts, gears and drive sections.
described later.
6) Do not leave the machine with the cabinet disassembled.
Do not allow any person other than a serviceman access to the
inside of the machine. It may cause an electric shock, a burn,
or an injury.
7) When servicing, do not breathe toner or developer or get toner
or developer in the eyes. If toner or developer contact the eyes,
wash eyes immediately and contact a doctor if necessary.
8) The interior of the machine has sharp edges. Be careful when
servicing the machine, to avoid contact with these edges.
9) Do not throw toner or a toner cartridge in a fire. Toner is com-
bustible and may explode and burn you.
10) When replacing the lithium battery on the PWB, only use the
2) Place of high vibrations
specified battery.
It may cause a breakdown.
If a battery of different specification is used, it may not be com-
patible and cause breakdown or malfunction of the machine.
11) When carrying a PWB, be sure to transport the PWB in an
anti-static bag.Failure to do so may cause malfunction or fail-
ure of the PWB.

B. Warning for servicing

1) Be sure to only connect the power cord to an outlet that meets
the specified voltage and current requirements. Avoid complex
wiring which may lead to a fire or an electric shock.
It may cause a fire or an electric shock.
2) If there is any abnormality such as a smoke or an abnormal
smell, interrupt the job and disconnect the power cord.
It may cause a fire or an electric shock.
3) Be sure to connect the grounding wire. If an electric leakage
occurs without grounding, a fire or an electric shock may
result.
To protect the machine and the power unit from lightening,
proper grounding must be made.
4) When connecting the grounding wire, never connect it to the
following points.
It may cause an explosion, a fire or an electric shock.
• Gas tube
• Lightning conductor
• A water pipe or a water faucet.
• Grounding wire for telephone line

MX-M1204 MX-M904/M1054/M1204 (MAIN UNIT) 2 – 1

3) Poorly ventilated area 6) Place of excessive dust
An electro-static type copier will produce ozone. When dusts enter the machine, it may cause a breakdown or
The machine is designed to produce a low quantity of ozone copy quality problems.
so as not to affect health. Continuous use of the machine may
produce an ozone smell. Install the machine in a well venti-
lated area.
When special paper such as gloss paper is used, unique smell
or gas may be generated depending on the kind of paper,
arrange and install an additional duct to exhaust smell or gas
from the discharge section of the machine to outside of the
room. (There is no setting for the exclusive-use duct.)

7) Place near a wall

The machine requires intake and exhaust of air.
If intake and exhaust of air are not properly performed, copy
quality problems or a breakdown may be result.

4) Place of direct sunlight.

Plastic parts may become deformed, discolored, or undergo 11-13/16"
(30 cm)
qualitative change.
It may cause a breakdown or copy quality problems.
11-13/16" 11-13/16"
(30 cm) (30 cm)

When installing the machine, make sure that the sides and
back of the machine are at least 11-13/16" (30 cm) away from
any walls.

5) Place which is full of organic gases such as ammonium

The organic photoconductor (OPC) drum used in the machine
may undergo qualitative change due to organic gases such as
ammonium.
Installation of this machine near a diazo-type copier may result
in copy quality problems.

MX-M1204 MX-M904/M1054/M1204 (MAIN UNIT) 2 – 2

2. Transit and delivery 3. Unpacking
A. Pulling out the main unit
No Content Method
1 Implements, facility, Use a forklift. (If no forklift is available, 1) Remove the top case, the top cushion, the packing case, and
and manpower ensure manpower of four persons or more, the box containing the operation panel, the operation panel
and use the skid slope (DKIT-0367FCZZ)). arm and parts for assembly.
2 Delivery Transit must be made in safely packed and
protected environment.

A. Implements, facility, and manpower

A forklift is recommended for removing the machine from the ship-
ping carton.
If no forklift is available, Be sure to use the skid slope (DKIT-
0367FCZZ). Removing the machine by hand requires four or more
persons as the machine is heavy. Use care and safety precautions
when removing the machine from the shipping carton.
Transit of the machine must be made in a protected and secure
condition to the place of install.
Since the hard disk drive is built in the machine, refrain from vibra-
tions or shocks to the machine when in transit.

B. Delivery
Remove the packing materials prior to installation in the office envi-
ronment.
When delivering the machine, be sure to keep the separation pawl
fixing material attached. (If the machine is delivered without the fix-
ing material, the drum may be scratched.)

NOTE: For USA / CANADA

If the fusing performance is insufficient in a special environment
such as low temperature and low humidity, an environment that
heavy paper is mainly used and so on when 208V power supply is
used, please replace with 208V lamp (RLMPU0764FCPZ).
(Measurement method)

GND

L N

V
Voltage reference points for wall outlet. 2) Cut the four corners of the bottom case.

Measure the voltage between L and N of the figure above using a

digital multi meter.

MX-M1204 MX-M904/M1054/M1204 (MAIN UNIT) 2 – 3

3) Gently lift the main unit high enough to remove the bottom pad 6) Remove the slope.
“L”.

* Slope : Order from parts.

Part name Part code

Skid slope DKiT– 0367FCZZ
4) Next, gently lift the main unit high enough to remove the bot-
tom pad “R”. 7) Insert the ramps in the cut outs in the skid.

8) Cut the part of the bottom case that overlaps with slope.

5) Remove the vinyl bag from the main unit.

9) Carefully roll the main unit down the ramps in the direction of
the arrow.

MX-M1204 MX-M904/M1054/M1204 (MAIN UNIT) 2 – 4

B. Fixing tape and protection material removal 4) Remove the screw (a), and remove the cover (b).
1) Remove the fixing tape and the protection material.

5) Remove the protection material. (Packing material for fixing

the separation pawls)
NOTE: When moving the machine again after unpacking, be
sure to attach the protection material. (If not, the OPC
drum may be damaged.)

2) Open the front cover.

6) Pull out the intermediate frame.

3) Remove the protection sheet and the Operation Manual.

MX-M1204 MX-M904/M1054/M1204 (MAIN UNIT) 2 – 5

7) Remove the protection material and the caution label. 4. Installation
A. Machine height and tilt adjustments
1) Put the height adjuster plate (Packed items No.9 x4) under the
adjuster bolt at the bottom of the machine.
Turn the adjuster bolt to adjust the height and the tilt of the
machine.

C. Included parts removal

1) Remove the included parts.

MEMO: When the adjuster bolt is turned counterclockwise, the

height is decreased. When turned clockwise, the height is
increased. (Common to the options the height of which is
adjusted by the adjuster bolt.)

High Low

D. Included parts check

1) Check to confirm that all the parts are provided.

NOTE: Lower the height of the MX-CF11 to the lowest position

before adjusts the level between the MX-CF11 and the
main body.
Adjust the height of the top surface of main body refer-
ence to the top surface of the MX-CF11.

B. Lock release
(1) Scanner (2/3 mirror unit) lock release
1) Remove the scanner lock screw (a) and the caution label (b).

b
a

No. Name Quantity

1 Operation panel 1
2 Panel cover B 1
3 Panel cover below 1
4 Screw 3 x 6 6
5 Screw 4 x 8 8
6 Clamp 4
7 Panel support plate unit 1
8 Panel cover A 1
9 Height adjuster plate 4
10 Lower cover 1

MX-M1204 MX-M904/M1054/M1204 (MAIN UNIT) 2 – 6

(2) Tray rotation plate lock release D. Installation of operation panel unit
1) Pull out trays 1 and 2, and remove the rotating plate lock screw 1) Remove the operation panel upper cover with the screw.
(a) and the tray caution label (b).

a
a b

a b

2) Pull out trays 3 and 4, and remove the rotating plate fixing
material (a) and the tray caution label (b). Remove the blue
screw (c) from the tray 3 only.

b c
2) Attach the frame, and fix the screw. (Packed items No.5 x4).

C. Label attachment
1) Attach the document scan section label to the top of the DSPF 3) Attach the four clamps (Packed items No.6 x4) and arrange
unit. the wires.
NOTE: When wiring the harness, be sure to check that the
cable is not in the hole. Remove slack from the har-
ness.

MX-M1204 MX-M904/M1054/M1204 (MAIN UNIT) 2 – 7

 NOTE: Check to confirm that the harness does not enter the NOTE: Place the cover on the inside of plate.
panel.
For the reference, refer to the figure below.

4) Attach the operation panel to the machine with the screw.

(Packed items No.5 x4).

6) Bind up the harness with clamp as per the following picture.

NOTE: Be careful not to pinch the harness. If it is difficult to
connect the connector, remove the cabinet in the right
side.

7) Pass the harness through the clamp and the wire saddle, and
connect the connector.
NOTE: Be careful not to pinch the lead wires.

5) Attach the panel cover A (Packed items No.8) with the screw.
(Packed items No.4 x2).
NOTE: At that time, pass the harness through the hole in the
cover.

MX-M1204 MX-M904/M1054/M1204 (MAIN UNIT) 2 – 8

8) Fix the earth wire with screw. 10) Attach the panel cover below (Packed items No.3) with the
screw (Packed items No.4).

9) Attach the operation Panel cover B (Packed items No.2) with

the screw. (Packed items No.4 x2). And, attach the lower cover
(Packed items No.10) with the screw. (Packed items No.4).

11) Attach the operation panel upper cover with the screw.

MX-M1204 MX-M904/M1054/M1204 (MAIN UNIT) 2 – 9

(1) Turn ON the power of the main unit F. Developer supply
1) Connect the power plug of the machine to the power outlet, 1) Open the front cover (a), and pull out the intermediate frame
and turn ON the main power switch and the operation panel (b).
power switch.
(2) Keyboard input check
a
1) Touch [E-Mail] on the touch panel.
b
2) Touch the input column of the address.
3) Input the address with the keyboard, and check the input result
on the touch panel.
(3) USB operation check
1) Insert the USB memory into the USB connector of the opera-
tion panel.
2) Check to confirm that the recognition mark of the USB memory
is displayed on the operation panel.

E. Fusing heat roller pressure

1) Open the front cover (a), and pull out the intermediate frame
(b).

2) Remove the screw (a), and remove the cover (b).

b a

2) Remove the screw (a), and remove the cover (b). a

3) Remove the blue screw, and remove the plate (b).

a

3) Insert a screwdriver into the pressure release shaft (a) to apply

pressure.
* When the pressure is released, the arrow on the pressure
release shaft faces diagonally (b). When the pressure is
applied, the arrow faces upward (c).

c
b
a

4) Slide the developing unit (a) to the right, and pull it out until the
NOTE: If the machine is left unused for one month or more, the grip (b) can be held.
heat roller rubber may be deformed. In such a case,
release the pressure.

MX-M1204 MX-M904/M1054/M1204 (MAIN UNIT) 2 – 10

 7) Remove the screw (a), and remove the guide (b).

b a

a b

8) Remove the cover (a).

5) Hold the handle (a) of the developing unit, and lift it up to a

remove completely.
* When placing the developing unit down, rotate the stabilizing
leg and place the developing unit down with the leg
extended.

9) While rotating the coupling (a), supply developer (b).

6) Remove the connector (a), the screw (b), and the cover (c).
* Be careful not to smear the pin of the connector (a) with a
toner.

10) Attach the cover (a).

c
a

11) Attach the guide (a), and secure it with the screw (b).

MX-M1204 MX-M904/M1054/M1204 (MAIN UNIT) 2 – 11

 14) Slide the developing unit (a) to the left, and lock it.
b

b a

12) Attach the cover (a), and secure it with the screw (b). Connect
the connector (c).
* Check to confirm that the pin of the connector (c) is not
smeared with toner.

15) Attach the plate (a), and secure it with the screw (b).
c

b
a
b

b
b

13) Rotate the stabilizing leg (a) under the developing unit
and install the developing unit (b).
a
* When inserting a developing unit with SIM25-2 not exe-
cuted, be sure to check that the power is turned OFF.

16) Attach the cover (a), and secure it with the screw (b).

17) Insert the toner tray (a), and close the front cover (b).

MX-M1204 MX-M904/M1054/M1204 (MAIN UNIT) 2 – 12

 H. Toner density reference control level setting
1) Connect the power cord of the main unit to the power
b outlet.
a 2) Open the front cover, and turn ON the main power switch.
3) Turn ON the power switch on the operation panel.
4) Open the front cover, and remove the toner cartridge. Then
enter the input of SIM25-2.
5) After entering the simulation, close the front cover (a).

G. Toner collection container check

1) Open the front cover (a).

6) Press [EXECUTE] button, and the simulation is executed.

After stirring toner, the toner density control sensor values are
sampled to get the average value of the sensor detection level,
which is set (saved) as the reference toner density control
value.
7) After completion of the reference toner density control value
setting, [EXECUTE] key returns to the normal display, showing
completion of the setting operation.

I. Toner cartridge installation

1) Pull out the toner tray (a).
2) Check to confirm that toner collection container (a) is securely
installed.

MX-M1204 MX-M904/M1054/M1204 (MAIN UNIT) 2 – 13

2) Install the toner cartridge (a). 2) Push down the paper feed base plate (a) gently, hold the
hooks and remove A4 size regulation plate (b).

a
b

b
a

3) Install the toner tray (a).

3) Fit the A4 size regulation plate (a) to A4 size, and attach it.
a
* Be careful to align regulation plates properly into base.

J. Tray setup
a
(1) Setting of paper size and paper type
Change the tray setting in the "system setting" mode. Some items
require administrator authority for display. The paper setting (to A4/
recycle) procedure for tray 3 is as follows. a a
However, if the size of tray 1 has been switched to B5, execute SIM b b
26-2, and set the paper size.
1) Press the [SETTINGS] key on the operation panel.
2) Press the [SYSTEM SETTINGS] key. a
3) Touch the [Paper Tray Settings] key.
4) Touch the [Tray 3] key.
5) Select "recycled" on the selection box of the "Type". Select
"A4" on the selection box of the "Size". Touch the [Submit] key. b

(2) Tray size setup

a. Inch series tray 1, tray 2 (LT to A4)
1) Pull out the tray 1/2 (a).

MX-M1204 MX-M904/M1054/M1204 (MAIN UNIT) 2 – 14

4) Close the tray 1/2 (a). K. Specifications setup
Used to set the specifications with SIM26 according to the cus-
tomer's request.

SIM No Content
26 6 Used to set the destination.
To customize the following items after completion of the destination
setup, change the set values.

SIM No Content
26 2 Paper size setting of the Tray1/LCC.
3 Used to set the auditor specification mode.
5 Used to set the number (1 or 2) of count of paper
(A3 or WLT or 8K) that passes.
1:1pc 2:2pcs
* Targets: Total counter, maintenance counter,
b. Tray 3, tray 4 developer counter.
18 Used to set YES/NO of the toner save mode (Only
1) Gently pull out trays 3 and 4 (a) until each tray stops.
in UK and Japan versions)
* Carry out the setting by the user's program
except the UK version.
1:accept 2:inhibit
52 Used to set whether non-printed paper (insertion
paper, cover paper) is counted up or not.
1:YES 2:NO

L. Image quality check

Be sure to check the following items related to image quality. For
details of the adjustment and checking procedures, refer to the “[5]
ADJUSTMENT” on the Service Manual.
Check that the following items are within specification. If not, carry
out the adjustment.
a
NOTE: When installing the copier, be sure to carry out the copy
gray balance and the printer gray balance.
(1) Image loss, void area (see ADJ 9)
2) Adjust the guide plates (a) and (b) by squeezing their lock (2) Copy gray balance (11-A / Auto adjustment)
levers and sliding them to match the vertical and horizontal 1) Enter the SIM 46-74 mode.
dimensions of the paper to be loaded. 2) Press [EXECUTE] button.
Squeeze the lock knob on guide plate (a), (b) and slide to the The high density process control is performed, and the copy
desired paper size. gray patch image (adjustment pattern) is printed out.
For a non-standard paper size, after sliding guide plate (b) to (A4/11" x 8.5" or A3/11" x 17" paper is automatically selected.)
the desired size, press the lock button (c).
* If slid to a standard paper size, guide plate (b) will lock auto-
matically.

Bb

MX-M1204 MX-M904/M1054/M1204 (MAIN UNIT) 2 – 15

3) Set the gray patch image (adjustment pattern) paper printed in 5) Press [EXECUTE] key.
procedure 2) on the document table. The printer gray patch image (adjustment pattern) is printed
Set the gray patch image (adjustment pattern) printed in the out.
procedure 2) on the document table. (A4/11" x 8.5" or A3/11" x 17" paper is automatically selected.)
Place the gray patch image so that the fine lines are on the left
side.
At that time, place 5 sheets of white paper on the printed gray
patch image (adjustment pattern).

6) Set the gray patch image (adjustment pattern) printed in the

procedure 5) on the document table.
Set the gray patch image (adjustment pattern) printed in the
procedure 2) on the document table.
Place the gray patch image so that the fine lines are on the left
side.
At that time, place 5 sheets of white paper on the printed gray
patch image (adjustment pattern).
4) Press [FACTORY] button, then press [EXECUTE] button.
The copy density and gradation adjustment is performed auto-
matically, and the adjustment pattern is printed.
If there is any streak or unclear print on the printed check pat-
tern, check the print engine for any problems.

Low High
density density

A B C D E F G H I J K L M N O P Q

MX-M1204 MX-M904/M1054/M1204 (MAIN UNIT) 2 – 16

7) Select [FACTORY] target, and press [EXECUTE] key. 12) Check the printer gray balance and density.
When the gray balance is customized with the manual gray (Refer to the item of the printer gray balance and density
balance adjustment (SIM 67-25) according to the user's check.)
request and the gray balance is registered as the service tar- If a satisfactory result on the gray balance and the density is
get with SIM 67-27, if the gray balance is adjusted to that gray not obtained with the automatic adjustment, execute the man-
balance, select the [SERVICE] target. ual adjustment (SIM 67-25) (ADJ 11E (2)).
The printer gray balance adjustment (step 1) is automatically Also when the service target is selected in procedure 7) to exe-
performed and the gray balance check patch image is printed cute the automatic adjustment and a satisfactory result is not
out. obtained, perform the manual gray balance adjustment (ADJ
If there is any streak or unclear print on the printed check pat- 11E (2)).
tern, check the print engine for any problems. If the gray balance or density is not in the satisfactory level
even after execution of the automatic and manual adjustments,
there may be another cause.
Troubleshoot the cause, repair or perform necessary works,
and repeat the adjustment from the beginning.

M. Function and operation check

Check that the following operations are normal.
Low density High density
Check item list Equipped condition
Key-in (operation panel)
Display (operation panel)
Paper feed Hand feed
operation Paper tray
Paper size detection
Bk Originals size Original table
detection mode
A B C D E F G H I J K L M N O P Q
DSPF mode
1) The max. density section is not blurred. DSPF S-S mode
operation/ D-S mode
2) Patch C or D is very slightly copied. duplex S-D mode
operation D-D mode
3) The patch density is identical between patches or not reversed.
The patch density is changed gradually. Bookbinding operation When the finisher is installed
Stapling operation When the finisher is installed
Grouping operation When the finisher is installed
8) The initial setting menu of the halftone image correction is dis- Sorting operation When the finisher is installed
played.
Press [OK] key.
The initial setting of the halftone image correction is per- N. Setup and adjustment data recording
formed. Print the various setup data and the adjustment data (list) with
9) Wait until [EXECUTE] key is displayed. SIM22-6 and keep the data.
When it is displayed, press it. • In case of a memory problems, if the data is not kept, all the
The halftone image correction is performed. adjustments must be made again.
10) When "COMPLETED THIS PROCEDURE" is displayed, the • If the data is kept, the setup values and the adjustment values
adjustment operation is completed. can be entered without adjustments, shortening the servicing
time.
Cancel SIM46-74.
NOTE: The adjustment result becomes valid only when the
both adjustments in the copy mode and in the printer
mode are completed.
For example, if the copy gray balance adjustment
(automatic adjustment) is performed and the simula-
tion is canceled, the adjustment result is invalid.
11) Check the copy gray balance and density.
(Refer to the item of the copy gray balance and density check.)
When the gray balance and the density are unsatisfactory after
the automatic adjustment by selecting the factory target in pro-
cedure 4), execute the manual gray balance adjustment
(ADJ11C (2)).
Also when the service target is selected in procedure 4) to exe-
cute the automatic adjustment and a satisfactory result is not
obtained, perform the manual gray balance adjustment (ADJ
11C (2)).

MX-M1204 MX-M904/M1054/M1204 (MAIN UNIT) 2 – 17

O. Necessary procedures before moving the
machine
1) If the following options are installed, remove all of them from
the machine.
• Large capacity tray
• Inserter
• Finisher
• High capacity stacker
• Curl correction unit
• Relay unit
• Paper feed system option
2) Remove the following consumable parts from the machine.
• Paper
• Toner cartridge
• Development cartridge
3) Lock the following sections.
• Scanner (Optical section)
• Paper cassette lift plate
4) Attach the protection material to the position shown below.
• Use the "packing material for fixing the separation pawls"
which was removed when unpacking.
NOTE: Since the hard disk drive is built in the machine, refrain
from vibrations or shocks to the machine when in transit.

MX-M1204 MX-M904/M1054/M1204 (MAIN UNIT) 2 – 18