UNIVERSITAS TRISAKTI

UJIAN TENGAH SEMESTER (UTS)

PERIODE SEMESTER GASAL 2020/2021
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MATAKULIAH : BAHASA INGGRIS
HARI/TGL : SELASA, 20 OKTOBER 20202
WAKTU : 13.30-15-30
DOSEN : TIM DOSEN

Petunjuk:
Mahasiswa yang pada saat UTS terbukti melakukan kecurangan (copy paste)/ jawaban persis sama,
maka peserta ujian yang jawabannya sama tersebut akan dikenakan sanksi berupa: pembatalan mata
kuliah yang bersangkutan (nilai FR), nama mahasiswa tersebut akan dicantumkan pada papan
pengumuman dan majalah kampus News Letter.

I. READING COMPREHENSION

In the past several years, American business managers have become enamored with the
human relations method of Japanese managers. The Japanese approaches to dealing with
people at work are credited with giving Japanese products a competitive edge in the
marketplace. This advantage occurs because Japanese methods for dealing people have led to
improved quality, low absenteeism and turnover, and increased productivity. But would these
same methods work in the United States?
There are now more than 300 Japanese-owned or controlled businesses in the US. These
businesses have improved the Japanese methods and therefore provide a laboratory in which
to study the success of such methods in American. Martin Starr of Columbia University, who
has studied some of these companies, argues that Japanese companies in the US are
outperforming their American counterparts. How do these managers achieve such results?
For one thing, managers often roll up their sleeves and get out on the line to see what is
going on. For example, at the Nissan plant in Smyrna, Tennessee, the president and his
managers make rounds each day wearing the same uniform as everyone at the plant.
Second, Japanese managers recognize that everyone in the organization can have good
ideas. As a result, they use decision-making techniques that include input from the employees
who are directly involved in making the product.
Third, the Japanese try to avoid stratification between managers and employees. For
example, there are no special dining rooms for managers at Matsushita Electrical in Franklin
Park, Illinois.
One manager at Japanese-American company says, “American workers have been
crying for this kind of management. Now it’s here and I think they are ready.”
A. Answer the following questions (10%)

1. Do you think American business managers show no interest in Japanese human

relations? Explain your answer!
2. What are the positive results of Japanese methods for dealing people?
3. Did the same methods work in the US? Prove your answer!
4. What has Martin Starr found out about managers in the Nissan plant? Are they
arrogant?
5. How are decisions made in those companies?

B. Say whether the following statements are True or False. (10%)

1. The methods applied in Japanese Companies are also applied in American one.
2. American methods of work and productivity are also applied in Japanese Companies.
3. Japanese methods of work and productivity finally prove that they are effective.
4. These Japanese methods will be applicable to all American Companies.
5. Japanese managers can work better than their counterparts in American Companies.

II. VOCABULARY

A. Complete the following sentences by using the words on the list (10%)

employee strategy assets salary manager

negotiations brands products freelancers manufactures
launching distribution

1. ………. are always paid in the local currency.

2. The success of …………. will depends on the financial terms of the deal.
3. ………….. usually receive fixed payments and not a salary.
4. The company has recently sold some of its ………… to an Australian investor.
5. As part of our new ………… we are developing closer links with our suppliers.
6. Our company………….. mobile phones.
7. ………….. are more powerful in today’s economy.
8. …………. Later might have allowed our competitors to beat us to market.
9. The new ……………….. improve morale in the department.
10. Every …………….. in the company gets health and safety training.

B. Match the following terms to their definitions (10%)

a. logo b. motivate c. shares d. reward e. pension

f. salary g. sales h. strategy i. campaign j. entrepreneurs
k. profits h. technology

1. Someone who starts a company, arranges business deals and takes risks
2. Make someone willing to work harder
3. Unit of the capital of a company
4. An amount of money paid every month to a employee in exchange for his/her services
5. A regular payment made to a person after they have retired from active work
 6. A plan of action to enable a firm to compete
7. A planned operation which aims to achieve a particular result
8. The value of the goods and services sold during a period
9. To give payment for services performed or for excellent work or behaviour
10. A sign or symbol used as a trademark to represent a company

III. STRUCTURE

A. Correct the form of verbs between brackets (30%)

1. Simon is the person (which) has most experience.

2. We ignored those (that) applicants were late.

3. It’s the interviews (whom) take time.

4. David (motivate) his staff through a performance-related bonus.

5. Local government (always try) to encourage people to work harder.

6. All of you must (delivered) your presentation more excitedly.

7. If I (speak) Chinese, I wouldn’t need a interpreter.

8. A series of tests (be conduct) in December this year.

9. Most of our employees are under 35, so they really (needs) mobile phones, holiday,
and gym membership.

10.We are looking for a young man who (are) friendly, practical and energetic in the
mentioned field.

11.Can you (seeing) the sea from your bedroom window?

12.When we went into the house, we could (smelled) burning.

13.You have been travelling all day. You must (been) tired.

14.The house has (be paint) blue.

15.If I had known that you didn’t at home yesterday, I ( come) to your house.

16.Look! Somebody (spill) milk on the carpet.

17.When (does) Shakespeare write Hamlet?

18.Why are you turning on the television? I ( watch) the news.

19.Oh dear, it’s already 4 o’clock. We (be) late.

20.What (you/ do) if you were an artist?

IV. DIALOGUE

A. Fill in the blank spaces in the dialogue with the provided answers. (10%)

L : Lancester Hotel.
HB : Hello. My name is Hilary Beacham from Compact Systems.
(1) ______________, please
L : Sorry. You’ll have to speak up: (2) ______________.
HB : (3) ____. Can you tell me if you have any single rooms available on
the 5th, 6th, and 7th May?
L : Sorry. (4) ______________________.
HB : The 5th, 6th, and 7th, May.
L : Yes, we still have rooms for those dates.
HB : And does every room have a telephone?
L : Oh yes.
HB : And the location is very important. (5) ___________________?
L : Well, we’re actually in Lancester Road. Number 16
HB : (writing) 60 Lancester Road.
L : (6) ___________. Not ‘60” – 16.
HB : 16 – thank you. And the next questions is : do you have any
meeting rooms?
L : Can you repeat that please?
HB : Meetings rooms. (7) _________________?
L : We do. I’ll just check that we have one available for those dates …
Yes, we do.
HB : Good.
L : (8) ________________________?
HB : Oh yes. Is there a restaurant in the hotel?
L : Did you say ‘restaurant’?
HB : (9) _____________.
L : No, I’m afraid not; just a snack bar. But there are a number of
excellent ones just round the corner.
HB : OK. Thanks very much. Goodbye.
L : (10) __________.

a. Goodbye
b. Is there anything else?
c. Excuse me
d. I didn’t quite catch those dates.
e. I’d like some information
f. That’s right
g. Do you have any?
h. Are you near Lancester Road?
i. OK
j. It’s a very bad line
B. Complete the following dialogues by using the correct expressions given on the list
(10 %)

Ali : Hello Jane. Nice to se you again.

Jane : Hello Ali. ……………..(1)………….
Ali : Here, let me carry those bags.
Jane : Oh no, ………….(2)……….. – I can manage all
right.
Ali : Well, we’re going to my place now. Mother’s
…..(3)…….. I believe.
Jane : ………….(4)………, but she needn’t have bothered.
I had a sandwich on the plan.
Ali : Well you know my mother. By the way, ……(5)….
… while you are here? I’ll be glad ………..(6)……
Jane : Oh I don’t want to upset………(7)……….
I can manage…………(8)…………..
Ali : Nonsense. We want to show
you………..(9)……………
Jane : Well, that’s certainly …….(10)……….

a. very nice of you

b. making you some lunch
c. You are looking very well
d. That’s very nice
e. calling me later
f. what would you like to do
g. our beautiful country
h. to show you around
i. your beautiful garden
j. very well on my own
k. your plans in any way
l. please don’t bother

---------GOOD LUCK -------

 Jakarta, 12 Oktober 2020 Jakarta, 12 Oktober 2020
Menyetujui
Koordinator Mata Kuliah Kaprodi/Sekprodi Manajemen
Bahasa Inggris

Dra. Retno Sari Murtiningsih, MM Dr. Sri Vandayuli Riorini, MM

.