Lead and Manage A Team

Vehicles services are just one team out of many within Enterprise, but we must all have the
same sense of
purpose for the company.
Within my team we have clear expectations and roles to play so that the team works as a unit and not just
individuals. We all need to continually discuss what is required to make sure that the best is given and the
work is completed in a timely fashion.
Communication plays a massive part within any company,
When people work together in an atmosphere of trust and accountability toward a common goal, they put
aside turf issues and politics and focus on the tasks to be done. This focus of resources overcomes barriers,
helps to identify new opportunities, and builds a momentum that leads to three major bottom-line benefits:
1 Better problem solving

2 Greater productivity
3 More effective use of resources
Unless you have built a sense of teamwork among your employees, they will have no shared performance
goals, no joint work efforts, no mutual accountability, which can increase productivity. There is also a group of
softer benefits of teamwork that greatly enhances the workplace:
1 People enjoy working together and teamwork satisfies a need for socialization.
2 Working together helps people grow as they learn from each other and develop important skills.
3 Working together toward a common goal provides a sense of purpose that is motivating and fulfilling.
Team Characteristics
Productive teams usually share many characteristics. They have a common purpose each member is
committed to. They stay involved until the objective is completed. They care about each other: and, in
keeping with this, they are concerned about how their actions and attitudes affect each other. They listen to
each other and respect all points-of-view, and are sensitive to each other’s needs. And their leaders
encourage everyone’s participation in the decisions to be made.
If you looked into groups of employees who work as teams, you would see these characteristics or traits:
Openness - The more reluctant people are to express their feelings and be honest with each other, the more
likely suspicion and distrust will exist. When real teamwork is present, team members, because they
basically trust each other, are more open and honest with each other
Acceptance of assignments - It might make each of us happier if we could choose all our work. However, this
is unrealistic. Still, when real teamwork exists, team members willingly accept assignments. Motivated by
peer pressure, they also work hard to get their jobs done right the first time and to meet deadlines.
Understood and accepted goals A team needs purpose, direction, and goals. These are accepted by the
members of the team, and they work collaboratively to achieve them. Their manager has explained the
importance of achievement of these goals in the bigger, corporate picture, and team members understand
why it is so important for the goals to be reached. Committed to their accomplishment, they assist one
another to make them a reality.
Progress and results assessed - Teamwork requires that members be results-directed as opposed to
process-oriented. Their focus is on their objectives, and their activities are directed toward those goals.
Periodically, under direction of a leader, the team assesses its progress. That knowledge serves to guide
future team action. This includes identification of barriers and what can be done to rid the team of them.
Shared trust. In a healthy team, members essentially trust one another. Despite occasional conflict, members
get along well and enjoy each other’s company. They cooperate and get the work done.
Involvement and participation. There are three general types of people in the world: those who do not know
or care about what is happening, those who watch what others do, and those who make things happen.
Teamwork requires that members be involved in their work and participate in team activities. What they say
and do counts for something.
When teamwork is practised it involves the team members in decision making, practising participative
management

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Vehicles services are just one team out of many within Enterprise, but we must all have the

Communication plays a massive part within any company,

1 Better problem solving

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