SCHOOLING

VOLUME 1, NUMBER 1, 2010

SCHOOLS AS OPEN SYSTEMS

Fred C. Lunenburg
Sam Houston State University

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ABSTRACT

All public schools are open systems, although the degree of interaction with their
environment may vary. Open systems contain five basic elements: inputs,
transformation process, outputs, feedback, and the environment. In this article, I
discuss each of these five elements of social systems. The open systems view of
schools provides an excellent framework for analyzing the process of education and
the role the school administrator plays in that process.
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Schools are social systems in which two or more persons work together in a
coordinated manner to attain common goals (Norlin, 2009). This definition is useful, for
it specifies several important features of schools: (1) they consist, ultimately, of people;
(2) they are goal-directed in nature; (3) they attain their goals through some form of
coordinated effort; and (4) they interact with their external environment. The definition,
however, does not elaborate on one important feature of schools deserving special
attention: All schools are open systems, although the degree of interaction with their
environment may vary.
According to open-systems views, schools constantly interact with their
environments. In fact, they need to structure themselves to deal with forces in the world
around them (Scott, 2008). In contrast, a closed-system theory views schools as
sufficiently independent to solve most of their problems through their internal forces,
without taking into account forces in the external environment. Consider a school closing
or realignment of school boundaries, for example. It affects the people in the school and
those outside it — in both the community it's moving from and the one it's moving to.
Systems theory works on the inside and outside of the organization, as a way of
understanding and anticipating the consequences of any decision (Ahrweiler, 2011).
A system can be defined as an interrelated set of elements functioning as an
operating unit (Senge, 2006). As depicted in Figure 1, an open system consists of five
basic elements (Scott, 2008): inputs, a transformation process, outputs, feedback, and the
environment.

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Environment

Organization

Transformation
Inputs Outputs
Process

Feedback

Environment

Figure 1. Open system.

Inputs

Systems such as schools use four kinds of inputs or resources from the
environment: human resources, financial resources, physical resources, and information
resources. Human resources include administrative and staff talent, labor, and the like.
Financial resources are the capital the school/school district uses to finance both ongoing
and long-term operations. Physical resources include supplies, materials, facilities, and
equipment. Information resources are knowledge, curricula, data, and other kinds of
information utilized by the school/school district.

Transformation Process

The school administrator's job involves combining and coordinating these various
resources to attain the school's goals – learning for all. The interaction between students
and teachers is part of the transformation or learning process by which students become
educated citizens capable of contributing to society. How do school administrators
accomplish this? Work of some kind is done in the system to produce output. The system
adds a value added to the work in process (Shaw, 2006).
This transformation process includes the internal operation of the organization
and its system of operational management. Some components of the system of
operational management include the technical competence of school administrators and
other staff, their plans of operation, and their ability to cope with change. Tasks
performed by school administrators within the organization’s structure will affect the
school/school district’s outputs.

Outputs

It is the principal’s job to secure and use inputs to the schools, transform them —
while considering external variables — to produce outputs. In social systems, outputs are
the attainment of goals or objectives of the school district and are represented by the
products, results, outcomes, or accomplishments of the system. Although the kinds of
outputs will vary with a specific school, they usually include one or more of the
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following: growth and achievement levels of students and teachers, student dropout rates,
employee performance and turnover, school-community relations, and job satisfaction.
Most of these require no elaboration; only the last one requires some explanation.
A school must provide "satisfaction" to members of the school community beyond the
physiological needs (salary, working conditions, job security) (Herzberg, 2009). Schools
must provide for employees' needs for affiliation, acceptance, esteem, and perhaps even
self-actualization if they hope to retain a motivated, committed work force capable of
performing at maximum levels (Maslow, 1998).

Feedback

Feedback is crucial to the success of the school operation. Negative feedback, for
example, can be used to correct deficiencies in the transformation process or the inputs or
both, which in turn will have an effect on the school's future outputs.

Environment

The environment surrounding the school/school district includes the social,

political, and economic forces that impinge on the organization. The environment in the
open systems model takes on added significance today in a climate of policy
accountability. The social, political, and economic contexts in which school
administrators work are marked by pressures at the local, state, and federal levels. Thus,
school administrators today find it necessary to manage and develop ―internal‖ operations
while concurrently monitoring the environment and anticipating and responding to
―external‖ demands.
Since the enactment of the No Child Left Behind (NCLB) Act of 2001(Public
Law 107-110), education has been near the top of the national political agenda. The
federal law nationalized the discussion concerning the well-being of public schooling in
America. At the time the report was released and subsequently, there has been concern
with an achievement gap in America (Darling-Hammond, 2010; DuFour, DuFour, Eaker,
& Karhanek, 2010; Howard, 2011; Paige, 2011) and our academic competitiveness with
other nations, particularly in mathematics and science (U.S. Government Printing Office,
2008). These achievement gaps and academic comparisons have led many people to
conclude that the U.S. public school system was underperforming.
With recognition of an achievement gap and the rise of international educational
comparisons, states began to focus their policy on standards, accountability, and the
improvement of student academic achievement (Bulach, Lunenburg, & Potter, 2008;
Sunderman, 2008). Statewide assessment systems were implemented nationwide. Thus
was born an era of high-stakes testing complete with rewards and sanctions for low-
performing schools.
The social, political, and economic forces that impinge on the school organization
are not all state and national, however. Local school administrators also face a number of
challenges that are exclusively local in nature, such as bond referenda, difficult school
boards, and teacher unions. These local political issues can at times confound state
mandated policies (Lunenburg & Ornstein, 2008). For example, school administrators
often face mandated programs that do not meet the changing demographics of their
student population. Teachers are often bound by union contracts that conflict with the
norms of their particular school or school district. Superintendents are expected to
respond to federal mandates even though resources are scarce. Zero-tolerance policies
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may require expelling a student, even though it may not be in the best interest of the
student to miss school for an extended period of time. And educational leaders are faced
with ongoing pressures to show good results on standardized achievement tests, while at
the same time dealing with a growing number of management duties, such as budgeting,
hiring personnel, labor relations, and site committees resulting from school-based
management initiatives.

Conclusion

Schools are social systems in which two or more persons work together in a
coordinated manner to attain common goals. All schools are open systems. An open
system consists of five basic elements: inputs, a transformation process, outputs,
feedback, and the environment. Schools use four kinds of resources from the
environment: human, financial, physical, and information resources. Through technology
and administrative functions, the inputs undergo a transformation process. In schools, the
interaction between students and teachers is part of the transformation or learning process
by which students become educated citizens capable of contributing to society. Open
systems export a product into the outside environment. In a school, the output may be
students’ knowledge, skills, abilities, and attitudes. Feedback serves as a control
mechanism. Negative feedback from the outputs or environment can be used to correct
deficiencies in the inputs or the transformation process, or both. The inputs are used to
teach students who are then exported into the outside environment. These graduates
continue to contribute energy to the school system in the form of one or more resources
(human, financial, physical, or information). The importation of new energy into the
system triggers a new cycle.

References

Ahrweiler, P. (2011). Innovation in complex social systems. New York, NY: Taylor &
Francis.
Bulach, C., Lunenburg, F. C., & Potter, L. (2008). Creating a culture for high-performing
schools: A comprehensive approach to school reform. Lanham, MD: Rowman &
Littlefield.
Darling-Hammond, L. (2010). The flat world and education: How America’s commitment
to equity will determine our future. New York, NY: Teachers College Press.
DuFour, R., DuFour, R., Eaker, R., & Karhanek, G. (2010). Raising the bar and closing
the gap: Whatever it takes. Bloomington, IN: Solution Tree.
Herzberg, F. (2009). One more time: How do you motivate employees? Boston, MA:
Harvard Business School Press.
Howard, T. G. (2011). Why race and culture matter in schools: Closing the achievement
gap in America’s classrooms. New York, NY: Teachers College Press.
Lunenburg, F. C., & Ornstein, A. O. (2008). Educational administration: Concepts and
practices (5th ed.). Belmont, CA: Wadsworth/Cengage Learning.
Maslow, A. H. (1998). Maslow on management. New York, NY: Wiley.
Norlin, J. M. (2009). Human behavior and the social environment: Social systems theory.
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Paige, R. (2011). The black-white achievement gap: Why closing it is the greatest civil
rights issue of our time. New York, NY: Amacom.
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Scott, R. W. (2008). Organizations and organizing: Rational, natural, and open systems
perspectives. Upper Saddle River, NJ: Prentice Hall.
Senge, P. (2006). The fifth discipline: The art and practice of the learning organization
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Sunderman, G. L. (2008). Holding NCLB accountable: Achieving accountability, equity,
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U.S. Government Printing Office (2008). The condition of education. Washington, DC:
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