Scribd Logo
Upload

Welcome to Scribd!

  • 2K views

    Questionnaire Marketing

    Uploaded by

    Appu Special
    This document is a questionnaire for a study on performance appraisal at Lahoti Motors Maruti Suzuki in Kalaburagi. It contains 20 multiple choice or short answer questions regarding respondents' ownership and preferences related to Maruti Suzuki vehicles. Questions cover topics such as favorite models, preferred features, promotional influences, after sales service experiences, and ratings of various aspects of Maruti Suzuki's products and services. The goal is to better understand customer familiarity and gather feedback to complete the study.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    Questionnaire Marketing

    Uploaded by

    Appu Special
    2K views4 pages
    This document is a questionnaire for a study on performance appraisal at Lahoti Motors Maruti Suzuki in Kalaburagi. It contains 20 multiple choice or short answer questions regarding respondents' ownership and preferences related to Maruti Suzuki vehicles. Questions cover topics such as favorite models, preferred features, promotional influences, after sales service experiences, and ratings of various aspects of Maruti Suzuki's products and services. The goal is to better understand customer familiarity and gather feedback to complete the study.

    Copyright

    © © All Rights Reserved

    Available Formats

    DOCX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    This document is a questionnaire for a study on performance appraisal at Lahoti Motors Maruti Suzuki in Kalaburagi. It contains 20 multiple choice or short answer questions regarding respondents' ownership and preferences related to Maruti Suzuki vehicles. Questions cover topics such as favorite models, preferred features, promotional influences, after sales service experiences, and ratings of various aspects of Maruti Suzuki's products and services. The goal is to better understand customer familiarity and gather feedback to complete the study.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    2K views4 pages

    Questionnaire Marketing

    Uploaded by

    Appu Special
    This document is a questionnaire for a study on performance appraisal at Lahoti Motors Maruti Suzuki in Kalaburagi. It contains 20 multiple choice or short answer questions regarding respondents' ownership and preferences related to Maruti Suzuki vehicles. Questions cover topics such as favorite models, preferred features, promotional influences, after sales service experiences, and ratings of various aspects of Maruti Suzuki's products and services. The goal is to better understand customer familiarity and gather feedback to complete the study.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 4

    QUESTIONNAIRE ON PERFORMANCE APPRAISAL

    Dear Sir/ Madam,

    I am ASMITA JAIN student of MBA Department, in VeerappaNisty Engineering


    College, Shorapur. As a part of Curriculum I am doing my internship at LAHOTI MOTORS
    MARUTI SUZUKI KALABURAGI. I would be pleased if you would spend your precious
    time in completing this questionnaire that would enable me to enrich my familiarity with topic
    and complete the study successfully.

    Name: - ________________________

    Age: - __________________ Gender: - [ ] Male [ ] Female

    Designation: ________________________

    1) Which model in Maruti Suzuki car do you own?


    A) OMNI B) ALTO 800 C) WAGNOR D) SWIFT

    E) WAGON-R F) SWIFT DESIRE G) A-STAR H) ERTIGA

    2) Which is your favorite car in Maruti Suzuki?

    A) ALTO B) ZEN ESTILO C) SWIFT D) OTHER

    3) In which variant are you like to purchase cars in Maruti Suzuki ?

    A) DIESAL B) CNG C) PETROL

    4) Why are you giving first preference to Maruti Suzuki while buying a car?

    A) GOOD FACILITIES B) QUALITY SERVICE

    D) GOOD DESIGN E) BETTER MILAGE

    5) Which promotional media is influencing you to buy Maruti Suzuki Cars ?

    A) HOLDINGS B) BROADCASTING C) WORD-OF-MOUTH

    D) PUBLICATIONS

    6) Opinion about price for spare parts in Maruti Suzuki cars?

    A) HIGH B) REASONABLE C) LOW

    7) What types of cars do you prefer?


    A) SMALL CARS B) MID-SIZE CARS C) PREMIUM CARS

    D) LUXURY CARS

    8) Small cars generally give better service than large one’s?

    A) AGREE B) DISAGREE

    9) what type of services you prefer at the time of purchase of car?

    A) TEST-DRIVE B) PROPER PRODUCT INFORMATION

    C) GOOD SALES MAN-SHIP D) OTHER

    10) What after sales services you prefer?

    A) CAR SEVICING B) ON-ROAD SERVICING C) WARRANTY

    D) REPARING OF DEFECTIVE PARTS WITHIN THE TIME PERIOD OF

    11) Do you want any changes in small cars of Maruti Suzuki?

    A) YES B) NO

    If yes, what changes do you need?

    12) Do you feel that the introduction of more models within the small car segment will
    improve sales of Maruti Suzuki?

    A) YES B) NO

    13) Did our car dealership match your expectations ?

    A) YES B) NO

    14) What is your opinion about service of Maruti Suzuki comparing with others?

    A)EXCELLENT B)GOOD C) AVERAGE D) POOR

    15) What are the basic features you look in a car ?

    A) POWER –STAIRING B) SPEED C) EFFECTIVE AC-SYSTEM

    D) CAR ACCESSORIES
    16) Do you think the staff working here has proper knowledge?

    A)YES B)NO C) DON’T KNOW

    17) How long you are using Maruti Suzuki cars?

    A)1-5YEAR B)6-10YEAR

    C)11-15YEARS D)16YEAR & ABOVE

    18) How was the sales executives attitude towards you?

    (Greetings, Seatings & selling)

    A) VERY GOOD B) GOOD C)AVERAGE D)POOR

    19) What are the different car accessories you prefer ?

    A) AUDIO SYSTEM B) SEAR-COVERS C) KEY LESS ENTRY

    D) ALLOY WHEELS E) REAR SPOILER

    20) Do you find promotional strategies of MUL effective ?

    A) STRONGLY EFFECTIVE B) EFFECTIVE

    C) AVERAGE D) NON-EFFECTIVE

    19) Rate the following features of Maruti Suzuki?

    Very Good Good Average Poor

    Facilities

    Design
    Service

    Mileage

    20) Where all the Complaints noted and attended by the service incharge?

    A) Yes B) No

    You might also like