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    NC Closure Guideline: Root Cause Corrective Action: Correction (Fix Now)

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    gopi san
    The document summarizes a non-conformance closure guideline. It provides definitions for root cause, correction, and corrective action. It also lists some common tools used to identify root causes such as 5 Whys and fault tree analysis. An example response is provided that identifies the root cause as inspector lack of understanding, and provides corrections by cutting off non-conforming pipe ends and implementing training. The response also lists a corrective action of changing process records to include proper calculations.

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    © All Rights Reserved
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    NC Closure Guideline: Root Cause Corrective Action: Correction (Fix Now)

    Uploaded by

    gopi san
    59 views2 pages
    The document summarizes a non-conformance closure guideline. It provides definitions for root cause, correction, and corrective action. It also lists some common tools used to identify root causes such as 5 Whys and fault tree analysis. An example response is provided that identifies the root cause as inspector lack of understanding, and provides corrections by cutting off non-conforming pipe ends and implementing training. The response also lists a corrective action of changing process records to include proper calculations.

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    NC Closure Guideline

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    The document summarizes a non-conformance closure guideline. It provides definitions for root cause, correction, and corrective action. It also lists some common tools used to identify root causes such as 5 Whys and fault tree analysis. An example response is provided that identifies the root cause as inspector lack of understanding, and provides corrections by cutting off non-conforming pipe ends and implementing training. The response also lists a corrective action of changing process records to include proper calculations.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    59 views2 pages

    NC Closure Guideline: Root Cause Corrective Action: Correction (Fix Now)

    Uploaded by

    gopi san
    The document summarizes a non-conformance closure guideline. It provides definitions for root cause, correction, and corrective action. It also lists some common tools used to identify root causes such as 5 Whys and fault tree analysis. An example response is provided that identifies the root cause as inspector lack of understanding, and provides corrections by cutting off non-conforming pipe ends and implementing training. The response also lists a corrective action of changing process records to include proper calculations.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    NC Closure Guideline

    Root Cause Correction (Fix Now): Corrective Action:

    The underlying reason for why the non-


    Also known as containment, any non-
    conformance occurred, how did it happen
    conforming product detected or identified
    in the first place? You must never move
    should have the appropriate containment
    onto corrective actions/long term correc-
    action or include the plan already taken
    tive actions before the root cause(s) have
    you took in order to bring the product
    been correctly identified otherwise you Action implemented to address the root-
    into conformance.
    Definition

    will run the risk of implanting actions cause(s) and contributing cause(s) of the
    which do not fix the problem. This is a quick response to “stop the undesirable condition, situation, noncon-
    bleeding” and is generally taken within 7 formity, or failure; action taken to pre-
    The root cause statement shall be a state-
    days or sooner if a product is about to be vent recurrence.
    ment of fact (or facts if there are multiple
    shipped out the door. This may also in-
    root causes) and must address basic sys-
    clude alerting a customer depending on
    temic issue(s) without any obvious em-
    the nature of the non-conformance, quar-
    bedded “why” questions and you achieve
    antining an item or an immediate review
    this statement by performing root cause
    of a procedure.
    analysis.

    Licensees are required to input a reasona-


    Tools which can be used to identify root
    Not all non-conformities would require a ble deadline in which to fix all root causes
    cause :
    Notes

    correction/containment solution. to prevent recurrence as soon as possible.


    5 Whys, Failure mode and effects analysis,
    Licensees are required to input the propo- Proposed plan for closing non-
    Pareto analysis, Fault tree analysis, Ishi-
    sed date for correction to be completed. conformities can be accepted as long as
    kawa diagram.
    the timelines proposed are reasonable.
    NC Closure Guideline
    NC Correction (Fix Now): Corrective Action:
    Root Cause

    Formal training for all inspec-


    Non-conforming pipe ends
    tors IAW TSH-PP-00.0012 (see
    Pipes stress relieved to temper- Due to inspector lack of un- were located and recalled.
    attached training record).
    ature above SRTmax NIAW derstanding, it was discovered These pipes ends were then cut
    Acceptable Response

    Change of stress relieve pro-


    procedure as per records re- that inspector did not follow off and stress-relieved to the
    cess record form to include
    viewed during audit. the calculation methodology. correct temperature range be-
    correct calculation of the tem-
    fore being threaded.
    perature.
    Action implemented to address
    No stripping iteration per- Due to inspector lack of Formal training for all inspec-
    None required (no non-
    formed during phosphate cou- knowledge, it was discovered tors on how to determine final
    conforming/ potentially non-
    pon weight determination that inspector was not aware phosphate coupon weight in
    conforming connections re-
    demonstration by inspector of the steps to determine final accordance with TSH-PP-
    leased)
    during audit. phosphate coupon weight. 00.0006 (see attached training
    record).

    Pipe stress relieved to tempera-


    Facility Internal Corrective
    Unacceptable Response

    ture above SRTmax NIAW As this is a small quantity of 1


    Currently under review. Action Request raised to ad-
    procedure as per records re- end, no correction is proposed.
    dress this external NC.
    viewed during audit.

    Non-conforming surface Re-training on TSH-CP-


    No correction needed as there
    treatment applied to TSH Blue Pipe was mixed in with a simi- 01.0001 to familiarize person-
    had been no customer com-
    pin end 25CR Material (Bare lar configuration for threading nel on accepted surface treat-
    plaints
    instead of Abrasive Blasting) ment.

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