12 5 T Comm
12 5 T Comm
12 5 T Comm
Contrary to the two-Step Flow Theory there are "opinion leaders" who receive information, analyze it,
and then pass it on to the public. The problem with this theory is that opinion leaders are not
competitive in all areas.
According to this theory, opinion leaders are competent in many areas and have different influences.
The basis of this theory is discussion. People with similar interests discuss a certain problem and come
to a common conclusion. A person can belong to several groups and participate in the discussion of each
group's problems.
Diffusion Theory
This theory was developed in the 1930s. It holds that there are five steps in the process of acquiring new
ideas:
• Evaluation — the person decides whether the idea is in his or her own self-interest
• Adoption — the person incorporates the idea into his or her opinion.
In this model, the public relations writer is most influential at the awareness and interest stages of the
process. The main purpose of advertising in the media is to create awareness of the product, idea.
Hierarchy-of-Needs Theory
It is based on the work of Abraham H. Maslow, who listed basic human needs on a scale from basic
survival to more complex ones:
Physiological needs
Safety needs
Social needs.
Ego needs
Self-fulfillment needs.
Most public relations activity is aimed at lower-level needs because people are generally more
concerned about their families, jobs, and homes than they are about more abstract goals.
To sum up, understanding the concepts of public opinion formation has a great practical application for
a public relations writer.