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    Kyle Shelton: Work Experience Knapp's Service & Appliance Repair Administrative Assistant

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    kshells
    This document is a resume for Kyle Shelton that outlines his work experience, education, and volunteer experience. It lists his contact information at the top and then provides details about his various roles in administrative assistance, retail sales, food service, customer service, and merchant services from 2008 to the present. It also notes that he is currently pursuing a BA in Environmental Studies at Portland State University and previously earned an Associate's Degree from Portland Community College with a focus on Environmental Studies and Anthropology. His volunteer experience includes graphic design and administrative work for a mission in Portland, Oregon.

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    Kyle Shelton: Work Experience Knapp's Service & Appliance Repair Administrative Assistant

    Uploaded by

    kshells
    22 views2 pages
    This document is a resume for Kyle Shelton that outlines his work experience, education, and volunteer experience. It lists his contact information at the top and then provides details about his various roles in administrative assistance, retail sales, food service, customer service, and merchant services from 2008 to the present. It also notes that he is currently pursuing a BA in Environmental Studies at Portland State University and previously earned an Associate's Degree from Portland Community College with a focus on Environmental Studies and Anthropology. His volunteer experience includes graphic design and administrative work for a mission in Portland, Oregon.

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    Kyle D Shelton 2018 Resume

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    This document is a resume for Kyle Shelton that outlines his work experience, education, and volunteer experience. It lists his contact information at the top and then provides details about his various roles in administrative assistance, retail sales, food service, customer service, and merchant services from 2008 to the present. It also notes that he is currently pursuing a BA in Environmental Studies at Portland State University and previously earned an Associate's Degree from Portland Community College with a focus on Environmental Studies and Anthropology. His volunteer experience includes graphic design and administrative work for a mission in Portland, Oregon.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    22 views2 pages

    Kyle Shelton: Work Experience Knapp's Service & Appliance Repair Administrative Assistant

    Uploaded by

    kshells
    This document is a resume for Kyle Shelton that outlines his work experience, education, and volunteer experience. It lists his contact information at the top and then provides details about his various roles in administrative assistance, retail sales, food service, customer service, and merchant services from 2008 to the present. It also notes that he is currently pursuing a BA in Environmental Studies at Portland State University and previously earned an Associate's Degree from Portland Community College with a focus on Environmental Studies and Anthropology. His volunteer experience includes graphic design and administrative work for a mission in Portland, Oregon.

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    Kyle Shelton 503-933-5533

    [email protected]

    WORK EXPERIENCE

    April 2018 – Present Knapp’s Service & Appliance Repair Portland, OR


    Administrative Assistant
    ● Fielding inquiries from potential customers
    ● Setting appointments
    ● General clerical duties

    May 2014 – Present Men’s Wearhouse Portland, OR


    Wardrobe Consultant
    ● Retail clothing sales
    ● General customer service
    ● Booking wedding groups and tuxedo rentals
    ● Assembling wardrobes
    ● Shipping inventory
    ● Verifying merchandise stock
    ● Achievements:
    o Built a clientele base
    o Grossed highest sales within downtown location over multiple quarters

    June 2013 – Sept. 2019 Mix n’ Match Creamery Portland, OR


    Server
    ● Concocting hundreds of combinations of ice cream flavors by using liquid
    nitrogen (LN2)
    ● Recording inventory
    ● Single person food card set-up and break-down
    ● Successfully managing up to 15 customers at a time, generally without assistance
    ● Cash reconciliation
    ● Positively handling the many disorderly patrons that visit the SW 3​rd​ and Ash
    Street area

    Feb. 2008 – Oct. 2011 MODA (Formerly ODS) Portland, OR


    Customer Service Representative
    ● Taking inbound calls for dental insurance
    ● Explanation of benefits and claim payments to dental offices and members
    ● Printing envelopes for daily department mailing
    ● Coordinating and tracking onsite interpreters for state insured patients
    ● Use of multiple software systems at once, including Excel, Word, Outlook, etc.

    June 2005 – Jan. 2008 PreCash, Inc. Portland, OR


    Merchant Service Representative
    ● Taking inbound calls in a call center environment
    Kyle Shelton 503-933-5533
    [email protected]
    ● Set up, use and troubleshooting PreCash software
    ● Placing product orders for merchants
    ● Tracking bill payments for over 50 different service providers
    ● Technical support for over 15,000 retail locations
    ● Detailed reporting of bank statements

    EDUCATION

    2016 – 2020 Portland State University Portland, OR


    BA Candidate in Environmental Studies

    2014 – 2016 Portland Community College Portland, OR


    Associate Degree in General Studies
    ● Focused in Environmental Studies and Anthropology
    ● Developed a passion for living buildings and sustainable design

    VOLUNTEER EXPERIENCE

    Jan. 2011 – Aug. 2016 Marissa Mission Portland, OR


    Volunteer
    ● Helping write and review grant applications
    ● Printing fliers and promotional pamphlets
    ● Bookkeeping
    ● Graphic design

    PROFICIENCY

    Microsoft Office (including Office, Excel, & Outlook), Google Suite, multi-line phones

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