James Ogletree Resume 2021

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James Ogletree

918-576-8257 [email protected]
Education

Oklahoma State University August 2015-May 2020


Bachelors of Science in University Studies with an Emphasis in Business and Engineering

Work Experience

Delivery Driver August 2020-Present


Door Dash
• Pick up and deliver customer orders from local restaurants and vendors.
• Communicate with customers during the process of order pickup and delivery as needed.

Customer Service Contract Employee February 2020-August 2020


Alorica Call Center
• Assisted customers from Walmart of Canada with online grocery and commerce orders.
• Communicated with third party vendors with orders on customer behalf when there was an issue.
• De-escalated calls from customers having technical issues or issues with their processed orders.

Logistics Manager November 2019-February 2020


Automotive Industries
• Coordinated with multiple departments to ensure vehicles are in correct location for customers.
• Created an efficient plan for retrieving and dropping vehicles off to customers.
• Ensured parts necessary for jobs were available in order to keep jobs on schedule.

Pet Sitter August 2015-September 2019


Love ‘em and Leave ‘em In Home Pet Sitting
• While in college full time, assisted with pet sitting for my wife’s independent business in Stillwater
and surrounding areas.
• Assisted with feeding pets, giving medications, letting pets out, cleaning up homes, plant watering,
newspaper and mail pickup, and trash to curb service.

Lot Porter/Service Porter/Lube Technician August 2012-August 2015


Bill Knight Ford Tulsa
• Transferred from Bill Knight Lincoln-Volvo to Ford to assist with larger inventory.
• Performed similar tasks for lot porter and service porter at this location after being transferred.
• Promoted to lube technician and was then responsible for completing preventative maintenance for
vehicles.

Lot Porter/Service Porter May 2011-August 2012


Bill Knight Lincoln-Volvo
• Started as a lot porter assisting with inspecting new vehicles that were delivered, adding them into
current inventory, and sending them to service for post-delivery inspection.
• Promoted to service porter and was then responsible for greeting customers upon arrival, prepared
vehicles for service appointments, and then delivered paperwork to service advisors/technicians.

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