EXPLAIN THE FUNCTIONS OF EIS OR ESS

ACCORDING TO THE ORGANIZATIONAL

UNITS?
Executive information system:
An executive information system (EIS) is a type of management information system that
facilitates and supports senior executive information and decision-making needs. It provides
easy access to internal and external information relevant to organizational goals. It is commonly
(PUTI) considered a specialized form of decision support system (DSS).
EIS emphasizes graphical displays and easy-to-use user interfaces. They offer strong reporting
and drill-down capabilities. In general, EIS are enterprise-wide DSS that help top-level
executives analyze, compare, and highlight trends in important variables so that they can
monitor performance and identify opportunities and problems. EIS and warehousing
technologies are converging in the marketplace.

THE ROLE OF EIS & ESS IN THE ORGANIZATION:

They provide executive information in a readily accessible, interactive format using graphics
based queries on summarized and detailed data. They are also used to analyze compare and
highlight trends to help the govern the strategic direction of a company. They are commonly
integrated with operational systems giving managers the facility to drill down to find out
further information on a problem. It usually allows summary over the entire organization and
also allow drilling down to specific levels of detail. Thus they described as an MIS for executive
use.

Executive often face information overload and must be able to separate the chaff from the
wheat in order to make the right decision. On the other hand, if the information they have is
not detailed enough they may not be able to make the best decision. An ESS can supply the
summarized information executives need and yet provide the opportunities to drill down to
make detail if necessary.

As technology advances ESS are able to link data from various sources both internal and
external to provide the amount and kind of information executive find useful. As common
software programs, include more options and executive gain experience using these programs,
there’re turning to them as an easy way to manipulate information. Many executives are also
turning to the web to provide the flexibility they need.

Factors of Executive Information System(EIS)

EIS factors can typically be classified as:

 Hardware
 Software
 User interface
 Telecommunications
Hardware:
When talking about computer hardware for an EIS environment, we should focus on the
hardware that meet the executive’s needs. The executive must be put first and the executive’s
needs must be defined before the hardware can be selected. The basic hardware needed for a
typical EIS includes four components:

1. Input data-entry devices. These devices allow the executive to enter, verify, and update
data immediately
2. The central processing unit (CPU), which is the important because it controls the other
computer system components
3. Data storage files. The executive can use this part to save useful business information,
and this part also help the executive to search historical business information easily
4. Output devices, which provide a visual or permanent record for the executive to save or
read. This device refers to the visual output device such as monitor or printer
In addition, with the advent of local area networks (LAN), several EIS products for networked
workstations became available. These systems require less support and less expensive
computer hardware. They also increase EIS information access to more company users.

Software:
Choosing the appropriate software is vital to an effective EIS. Therefore, the software
components and how they integrate the data into one system are important. A typical EIS
includes four software components:

1. Text-handling software—documents are typically text-based

2. Database—heterogeneous databases on a range of vendor-specific and open computer
platforms help executives access both internal and external data
3. Graphic base—graphics can turn volumes of text and statistics into visual information
for executives. Typical graphic types are: time series charts, scatter diagrams, maps,
motion graphics, sequence charts, and comparison-oriented graphs (i.e., bar charts)
4. Model base—EIS models contain routine and special statistical, financial, and other
quantitative analysis.
User interface:
An EIS must be efficient to retrieve relevant data for decision makers, so the user interface is
very important. Several types of interfaces can be available to the EIS structure, such as
scheduled reports, questions/answers, menu driven, command language, natural language, and
input/output.

Telecommunication:
As decentralizing is becoming the current trend in companies, telecommunications will play a
pivotal role in networked information systems. Transmitting data from one place to another has
become crucial for establishing a reliable network. In addition, telecommunications within an
EIS can accelerate the need for access to distributed data.
Characteristics of Successful EIS Implementations
Find an Appropriate Executive Champion
EIS projects that succeed do so because at least one member of the senior management team
agrees to champion the project. The executive champion need not fully understand the
technical issues, but must be a person who works closely with all of the senior management
team and understands their needs, work styles and their current methods of obtaining
organizational information. The champion's commitment must include a willingness to set aside
time for reviewing prototypes and implementation plans, influencing and coaching other
members of the senior management team, and suggesting modifications and enhancements to
the system.
Deliver a Simple Prototype Quickly
Executives judge a new EIS on the basis of how easy it is to use and how relevant the
information in the system is to the current strategic issues in the organization. As a result, the
best EIS projects begin as a simple prototype, delivered quickly, that provides data about at
least one critical issue. If the information delivered is worth the hassle of learning the system, a
flurry of requirements will shortly be generated by executives who like what they see, but want
more.
Involve Your Information Systems Department
In some organizations, the motivation for an EIS project arises in the business units quite apart
from the traditional information systems (IS) organization. Consultants may be called in, or
managers and analysts in the business units may take the project on without consulting or
involving IS. This is a serious mistake.
Communicate & Train to Overcome Resistance
A final characteristic of successful EIS implementations is that of communication. Executive
Information Systems have the potential to drastically alter the prevailing patterns of
organizational communication and thus will typically be met with resistance. Some of this
resistance is simply a matter of a lack of knowledge. Training on how to use statistics and
performance measures can help.

EXECUTIVE SUPPORT SYSTEM:

An Executive Support System (ESS) is software that allows users to transform enterprise data
into quickly accessible and executive-level reports, such as those used by billing, accounting and
staffing departments. An ESS enhances decision making for executives.
In addition to providing quick access to organized data from departments; some Executive
Support System tools also provide analysis tools that predict a series of performance outcomes
over time using the input data. This type of ESS is useful to executives as it provides possible
outcomes and quick reference to statistics and numbers needed for decision-making.

Factors of Executive Support System(ESS)

Software Development:
We provide custom web and desktop application development services according to your
unique business needs. Our exceptional service and technical knowledge makes ESS a smart
choice for our customers.

• Systems Analysis and Design

• Application Development

• Network Configuration

Network Services:
Imagine trying to run a business without networked computers. For most organizations, that's
not easy. Network-based communications is the backbone of commerce and communications.
ESS provides communication and networking solutions that today's businesses need, and
provides a reliable and scalable platform that grows with your business.

Reporting:
Today's competitive markets demand that organizations efficiently and effectively share
corporate information with their field staff, customers, partners, and suppliers. ESS report
services enable organizations to transform data into powerfully shared information for
insightful and timely decisions at a lower total cost of ownership.

Training:
Our extensive background in training allows us to help you with a wide variety of your training
needs. Our training services include all aspects of your business. Our capabilities range from
back office to front office operations and use a set of comprehensive programs and training
material.

Data Integrity:
Continuous changes in operations may often create errors within your subscriber management
system. These errors can weaken customer satisfaction and loyalty. Billing errors can be caused
by data inaccuracies, billing code changes or inadequate training. Incorrect charging to
customers will have a negative impact on your overall operations and bottom line.

Project Management:
When planning an enterprise solution, it's important to remember that managing a project is
not a trivial issue. Our team is dedicated to helping you create and achieve all of your project
goals and milestones. Our knowledge, resources and capabilities gives you the quality service,
insight and support you need.
What is Office Automation? Explain
different tools use to automate the
business organization?
Office automation refers to the varied computer machinery and software used to digitally
create, collect, store, manipulate, and relay office information needed for accomplishing basic
tasks. Raw data storage, electronic transfer, and the management of electronic business
information comprise the basic activities of an office automation system. Office automation
helps in optimizing or automating existing office procedures..
The backbone of office automation is a LAN, which allows users to transmit data, mail and even
voice across the network. All office functions, including dictation, typing, filing, copying, fax,
Telex, microfilm and records management, telephone and telephone switchboard operations,
fall into this category. Office automation was a popular term in the 1970s and 1980s as the
desktop computer exploded onto the scene.
Advantages are:

1. Office automation can get many tasks accomplished faster.

2. It eliminates the need for a large staff.
3. Less storage is required to store data.
4. Multiple people can update data simultaneously in the event of changes in schedule.

 
Office Automation Tools:

Microsoft Word:
Microsoft Word processors have a variety of uses and applications within the business world,
home, and education. Business Within the business world, Microsoft word is extremely useful
tool. Typical uses include:

Memos

Letters and letterhead

Legal copies

Reference documents or soft Word

Microsoft Excel:
Microsoft Excel is a commercial spreadsheet application written and distributed by Microsoft
for Windows and Mac OS X users. It features calculation, graphing tools, pivot tables and a
macro programming language called Visual Basic for Applications. With its powerful functions,
Excel has been a very widely applied spreadsheet tool in many fields.
 Microsoft Access:
MS-Access is a database management tool of Microsoft. This is given with MS-Office package.
There is need for a database management tools like Access for all corporate and private
organizations etc., where large amount of data to be handled. When large amount of data is
being saved and processed the name "Database" is used. Database management is the process
of manipulating the stored data to the requirements. Databases are designed to offer an
organized mechanism for storing, managing, and retrieving information. Basically database
management involves the functions of data storage and retrieval. In some occasions data
stored in a database may be edited and manipulated according to the requirements. MS-Access
is a perfect tool to do all these kinds of functions.

Microsoft Power Point:

Microsoft PowerPoint, usually just called PowerPoint, is a commercial presentation program
developed by Microsoft. It is part of the Microsoft Office suite and generally uses a graphical
approach to presentations in the form of slide shows that accompany the oral delivery of the
topic.

The main purpose of MS PowerPoint is to enable the user to create dynamic, informational
slides through the use of text, graphics, and animation. Slide presentations created with the
software are often displayed on projection screens for business, training, or educational
presentations, although they can be distributed as stand-alone files.

Email:
Email is widely used as a form of business communication and overall it is a highly effective
communication tool. Email is inexpensive, only requiring an Internet connection that is
generally already present in the business. Although a printout of emails is possible, emails often
stay as soft copies because archiving and retrieving email communications is easy to do. From
the CEO to the janitorial staff and even temporary employees of the business can send and
receive email communications.

Skype:
Skype offers a wealth of features that can help you to communicate and collaborate better at
work. For example:

 Group video
Hold face-to-face video calls with 3 people or more at the same time, anywhere in the
world. Group video helps you to save time and money on travelling to meetings.
 Instant messaging
while you're on a call, type messages to anyone of the other participants, so you can provide
additional information, such as your contact details, email address or web URL.
 Send large files
Share files of any size with anyone else on Skype at the click of a button, so you can save on the
cost of couriers, and avoid the size limits of some email software.
List down features of MS Word , MS PowerPoint, MS Excel?

Features of Microsoft Word:

A word processor is indispensable for anyone who creates documents, be it for work,
school, or writing angry letters to your representatives in Congress. Now that Microsoft has
finally released Office 2013 to the general public, we’re naming what we think are the 10
best new features in Word 2013.

1. Integration of Screenshot feature in Word

Enough use of the snipping tool or print screen buttons! Now you can take screenshots directly
from the Word document you are working on.

The option of screenshot is in the ribbon at the top of your document. When you click
screenshot you automatically get few screenshot samples from the background (that is at the
back of the word document). You can either select from the available screenshots or click
on “Screen clipping” to take the screenshot yourself.

2. Remove background of Images

It’s a Photoshop like feature-not as effective though-yet it’s a great help. With it you can
directly remove the background of any picture. It is really good for simple backgrounds while a
little untidy and time consuming for the complex ones.

3. New Art Effects in WordArt

WordArt has been updated with new colorful art effects. Select the text, click “Word Art” and a
list of options will appear. You can see how your text will appear when you however the mouse
over the option-which is the best part:

4. Artistic Effects

Fantastic new artistic effects have been added in Word 2010! Select the image and click on
“Artistic Effects” from the ribbon. You get a bunch of options like Pencil Sketch, Chalk Sketch,
Glow Edges, and Photocopy etc.

Features of Microsoft Excel:

1. Hyperlink: -We can link one file to another file or page with the use of Excel.
2. Clip art: - In this we can add images and also audio, video clips can be added here. 
3. Charts: - With charts, we can clearly shown products evaluation to the clients. For example
which product sale is more or less in this month?
4. Tables: Tables are created with different fields e.g. -name, age, address, roll no so we add
a table to fill these values.
5. Functions: - MATHEMATICAL: Add, subtract, div, multiply.
LOGICAL: average, sum, mod, product
6.Images and Backgrounds: - In this we add images and backgrounds in sheet.
7. Macros: - Macros are used for recording events for further use.
8. Database: - We can add database from other sources with data feature.
9. Sorting and Filter: - In sorting we can sort our data and also filter our data so that
repetitions will be removed.
10. Data Validations: - In data tools there are data validations consolidate etc. are used.
11. Grouping:- In this we can use group, ungroup subtotal etc.
12: Page layout:- In this themes, colors, sheets, margins, size, backgrounds, breaks, print,
titles, sheets height, width, scaling, gridness, headings, views, bring to front of font or back
alignment etc. will be used.

Features of Microsoft Power Point:

 It is a PowerPoint that anyone can use. You can draw pictures with it. MS PowerPoint is
a software application that has replaced 35mm slide shows of the past. One creates this
presentation tool by creating a series of horizontally formatted "slides". 
 Each slide is created by putting a number of "placeholders" on each slide. These
placeholders can be formatted to any size and hold either text or graphics. 
 One can then add "special effects" for each placeholder, such as fly INS, fly outs, etc. to
add interest and "sizzle" to the presentation. 
 Video and audio can also be added. 
 Just as in many Microsoft applications, the number of features is overwhelming and the
average PowerPoint user most likely does not take the time to learn how best to use
them. 
 For more advanced uses, Adobe Flash and other applications can be used to add
customized special effects and interactivity. 
 When using PowerPoint, it is important to remember that the "slide show" is a
presentation tool, and not the presentation itself. Learning how to use this application
well is not synonymous with being a good presenter. 
 The uses of PowerPoint seem to be endless. Almost any presentation can be enhanced
through visual and sound effects, and this application has become the standard tool to
do so. Unfortunately, it is often misused and almost everyone at some time in their life
has experienced the dreaded "death by PowerPoint."