The Following Are The Features of Marketing Concept (Modern Marketing Concept, Integrated Marketing Concept, Customer Orientation)
The Following Are The Features of Marketing Concept (Modern Marketing Concept, Integrated Marketing Concept, Customer Orientation)
The Following Are The Features of Marketing Concept (Modern Marketing Concept, Integrated Marketing Concept, Customer Orientation)
Marketing Management is both a science as well as an art. Those responsible for marketing should have
good understanding of the various concepts and practices in marketing, communication, and analytical
skills and ability to maintain effective relationship with customers, which will enable them to plan and
execute marketing plans.
The following are the features of marketing concept (modern marketing concept, integrated
marketing concept, customer orientation):
i. Focus on customer needs – The needs of the consumer are studied and these become the basis of all
product related activities such as designing, pricing, distribution, packaging etc.
ii. Providing consumer satisfaction – Every organization aims at providing maximum consumer
satisfaction by understanding his needs and designing an appropriate product. The success of an
organization is directly related to the consumer satisfaction it provides.
iii. Integrated Marketing Management – Marketing management is only a part of the total managerial
functions of an organization such as finance management, production management, human resources
management etc. All these functions are integrated in order to provide maximum satisfaction to the
consumer. Thus all the functional areas of an organization are integrated. (mm cant standalone without
other managerial function)
iv. Achieving organizational goals – Modern marketing states that an organization must aim at
maximizing consumer satisfaction and in the process enable itself to achieve its goals such as growth,
market share and reasonable amount of profit or return on investment.