MGT501 Solved Mcqs

MGT501 solved mcqs
1. HRM is associated with the management of:

 General people
 Financial resources
 Organizational people
 Community members
2. Which of the following management function includes setting standards for everyone in the
organization?
 Planning
 Organizing
 Leading
 Controlling
3. Motivating the employees is classified as:

 Informational role
 Interpersonal role
 Decisional role
 Conceptual role
4. Which of the following is the main responsibility of an HR department?

 Attracting candidates for job
 Ensure staff development
 Keep employees motivated
 All of the given options
5. HR managers are generally the _______________ managers:

 Line
 Middle
 Staff
 Top
6. Manufacturing was the main concern of personnel department during:

 Mechanistic period
 Catalytic period
 Organistic period
 Strategic period
7. Running the organizational activities is called:

 Management process
 Executive position
 Quality management
 D. Performance measurement
8. Jobs are identified & grouped while:

 Planning
 Organizing
 Leading
 Controlling
9. Effective HRM leads to:

 Organizational success
 Organizational failure
 Organizational complexity
 Organizational inefficiency
10. Organizational goals should be:

 Achievable
 Ambiguous
 Random
 Vague
11. Customers of an organization fall under which of the following category?

 Shareholders
 Staff
 Partners
 Stakeholders
12. What could be the best approach for an organization to sustain in a dynamic environment?
 Be stagnant
 Responsive to change
 Reluctant to change
 Merge with others
13. The thorough & detailed study regarding jobs within an organization is represented by:
 Job analysis
 Job description
 Job specification
 Job evaluation
14. A practice used by companies to assign their costly activities to outside providers is known
as:
 Planning
 Decentralization
 Restructuring
 Outsourcing
15. Organizational behavior depicts the:

 Jargons used within the organization
 Collective behavior of employees
 Effect of society’s behavior on an organization
16. Leaders perform:

 Decisional roles
 Informal roles
 Informational roles
 Interpersonal roles
17. Organizations take inputs from:

 Rules & policies
 Internal environment
 External environment
 Legislations & litigations
18. Which of the following system represents interrelated activities?

 A closed system
 An isolated system
 An open system
 A clogged system
19. Brain drain is one of the:

 Organizational threat
 Organizational opportunity
 Organizational strength
 Organizational weakness
20. Shifting from manual to computerized system is resulted due to:

 Workforce diversity
 Technological advancement
 Stake holders involvement
 D. Globalization
21. Which of the following statement reflects the 'Age Discrimination Act' for workers?
 At the age of 40 to 70, workers can not be retired by force
 At the age below 18, workers can never be hired
 Having 10 years of experience, workers should be promoted
 Workers can never be rehired if retired once
22. Reactive approach to overcome the influence of discriminatory practices occurred

in the past is referred as:
 Equal employment opportunity
 Affirmative action
 HR planning
 Litigation process
23. Organizations put maximum effort in measuring performance of organizational

people because:
 It makes procedures cost effective
 It helps in detecting the problems
 It leads to product innovation
 D. It assists in implementing new technology
24. In order to promote unbiased management, organizations should develop:

 Powerful union
 Strategic alliance
 Legal compliance
 Stakeholder influence
25. Following are all included in 'Statistical Approach' of forecasting, EXCEPT:

 Trend analysis
 Sensitivity analysis
 Ratio analysis
 Regression analysis
26. Alternative work arrangements include all of the following, EXCEPT:

 Part-time work
 Flexible hours
 On-site child care
 Job sharing
27. How often HR planning process is implemented within an organization?

 Continuously
 Annually
 Bi-annually
 Quarterly
28. Which of the following reflects the relationship between MIS & HRIS?
 Both are same
 MIS is one aspect of HRIS
 HRIS is one aspect of MIS
 No relationship exists
29. ‘Strengths’ & ‘Weaknesses’ are ____________________ to an organization.

 Important
 Internal
 External
 D. Central
30. Which of the following statement best reflects the Job analysis?
 Conceptual process
 Written statement
 Recruitment method
 Legal clause
31. Standards are established to:

 Achieve desired outcomes
 Meet legal compliance
 Achieve competitive advantage
 Promote goodwill in market
32. Which of the following constraint does NOT affect the recruiting efforts?
 Compensation of the job
 Image of the organization
 Internal organizational policies
 D. None of the given options
33. Job evaluation is based on the:

 Physical skills required by the job
 Relative job worth for an organization
 Complexity of the job to perform
 Conceptual skill required by the job
34. Who is in the best position to observe and evaluate an employee’s performance for the
purposes of a performance appraisal?
 Peers
 Customers
 Top management
 Immediate supervisor
35. Which of the following is a stated outcome of 'Job Analysis'?

 Job description
 Job evaluation
36. Which of the following term is used as an indicator of missing information by the applicant
while making selection decision?
 Red flag
 Red alert
 High alert
 Alarming situation
37. Which of the following best defines recruitment in an organization?

 Forecast the supply of outside candidates
 Develop an appropriate applicant pool
 Determine the importance of job applicants
 D. All of the given options
38. Which of the following term is used for choosing the individual who is best suited to a
particular position and to the organization from a group of potential applicants?
 Recruitment
 Staffing
 Enrollment
 Selection
39. Followings are included in contingent workers, EXCEPT:

 Part-timers
 Contractors
 Directors
 Temporaries
40. Which of the following term contains information regarding machines & equipments used at
workplace?
 Job analysis
 Job description
 Job evaluation
41. HRM is associated with the management of;

 General people
 Financial resources
 Organizational people
 Community members
42. Cost of human resources refers to;

 Company profits
 Employee shares
 Salary packages
 Earned revenues
43. Top level managers require __________________ skills the most;

 Technical
 Interpersonal
 Conceptual
 Mechanical
44. Matching the job description with the individuals’ qualification is an important aspect of;
 IS
 MIS
 HRIS
 DBMS
45. HR managers are generally the _______________ managers;

 Line
 Middle
 Staff
 Top
46. Manufacturing was the main concern of personnel department during;

 Mechanistic period
 Catalytic period
 Organistic period
 Strategic period
47. SWOT Analysis is a tool for;

 Determining organization’s mission
 Developing organizational goals
 Formulating strategies
 Environmental scanning
48. Jobs are identified & grouped while;

 Planning
 Organizing
 Leading
 Controlling
49. According to the Hawthorne studies, the productivity of employees;

 Increased by increasing light
 Decreased by decreasing light
 Increased by observing them
 No change in their productivity
50. Organizational goals should be;

 Achievable
 Ambiguous
 Random
 Vague
51. Which one of the following is NOT the source of workforce diversity?
 Age
 Gender
 Education
 Resentment
52. To anticipate the human resource needs of the organization based on some previous data or
managerial judgment is known as;
 Demand forecasting
 Supplies forecasting
 Financial forecasting
 Sales forecasting
53. The thorough & detailed study regarding jobs within an organization is represented by;
 Job analysis
 Job description
 Job evaluation
54. A practice used by companies to assign their costly activities to outside providers, (for the
purpose of cost saving), rather than completing it internally is called;
 Planning
 Restructuring
 Outsourcing
55. Organizational behavior depicts the;

 Jargons used within the organization
 Collective behavior of an organization
 Effect of society’s common behavior on an organization
 Culture prevails in an organization
56. Leaders perform;

 Decisional roles
 Informal roles
 Informational roles
 Interpersonal roles
57. Organizations take inputs from its;

 Rules & Policies
 Internal Environment
 External Environment
 Legislations
58. As organizational activities are interrelated, it is said to be;

 A closed system
 An isolated system
 An open system
 A clogged system
59. Management sciences department is one of the _______________ of the VU;

 System
 Subsystem
 Board
 Structure
60. Shifting from manual to computerized system is resulted due to;

 Workforce diversity
 Technological advancement
 Stake holders involvement
 Globalization
61. Rewards offered to labors involved in production, are categorized as;

 Salary
 Fringe benefits
 Wage
 D. Commission
62. The goal of pre-retirement educational programs is to;

 Improve job satisfaction
 Increase employee commitment
 Minimize medical claims from retirees
 D. Ease the transition from working life to retirement
63. Organizations put maximum effort in measuring performance of organizational people

because;
 It makes procedures cost effective
 It helps in detecting the problems
 It leads to product innovation
 It assists in implementing new technology
64. Willingness, capacity & opportunity to perform are said to be;

 Performance outcomes
 Determinants of performance
 Performance appraisals
 Types of performance standards
65. One of the major barriers to career advancement experiencing by working ladies is;
 Difficulty in balancing work and family life
 Top management is usually male oriented
 Lack of educational opportunities
 Common perception that woman can not be better boss
66. Alternative work arrangements include all of the following EXCEPT;

 Part-time work
 Flexible hours
 On-site child care
 Job sharing
67. Mr. Ahmed is a cashier and he feels dissatisfied at work. What best justifies this situation?
 His job may not be structured to suit his preferences
 It involves physical toughness
 It requires mental toughness
 It involves too much customer interaction
68. The _____ problem occurs when supervisors tend to rate all their subordinates consistently
high.
 Central tendency
 Leniency
 Strictness
 Halo effect
69. The relationship between critical incident method & BARS (behaviorally anchored rating
scale) is;
 No relationship exists
 Different methods to evaluate performance
 Both are similar PA methods
 Comparison method is used for PA, while BARS is related to training evaluation
70. What is another term for 360-degree feedback?

 Feedback loop
 Multi-source assessment
 Upward feedback
 Circle feedback
71. Standards are established to;

 Achieve desired outcomes
 Meet legal compliance
 Achieve competitive advantage
 Promote goodwill in market
72. The point method to evaluate job is an extension of;

 Ranking method
 Factor comparison method
 Classification method
 Point factor method
73. Job evaluation is based on the;

 Physical skills required by the job
 Relative job worth for an organization
 Complexity of the job to perform
 Conceptual skill required by the job
74. Who is in the best position to observe and evaluate an employee’s performance
for the purposes of a performance appraisal?
 Peers
 Customers
 Top management
 Immediate supervisor
75. Groups are called ______________ if jobs are similar.
 Classes
 Grades
 Scales
 Roles
76. Train the raters prior to conduct the performance appraisal is an important
responsibility of;
 Top management
 HR department
 Line managers
 Production department
77. Currently Organizations are providing benefits to their employees;

 To attract new blood in the organization
 To create stronger customer relationship
 To enhance the market share
 All of the above
78. Following are all examples of direct compensation EXCEPT;

 Pension
 Salary
 Bonus
 Income
79. One of the main flaws of Classification method to evaluate the jobs is;
 It is an expensive method
 Only beneficial for small organizations
 Maximum probability of biasness
 Not useful when jobs are different
80. Which of the following measurement methods rates employee performance relative to other
employees?
 Graphic rating scale
 Comparative method
 Essay method
 Critical incident method
81. A system used to acquire, store, manipulate, analyze, retrieve, and distributed
information related to the company's human resources is called a(n) _______________
 HRIS
 Progressive discipline system
 IRS
 Contingent workforce system
82.Which of these is a major dimension of HRM practices contributing to company
competitiveness?
 Compensating human resources
 Acquiring and preparing human resources
 Managing the human resource environment
83.HRM has primary responsibility for all of these implementation variables except:
 Task design
 People
 Reward systems
 Organization structure
84.Which of these is the process of getting detailed information about jobs?

 Job design
 Job description
 Job analysis
 Job skills
85.In which of these steps, the HR manager attempts to ascertain the supply of and demand
for various types of human resources?
 Forecasting
 Program implementation
 Evaluation
 Goal setting
86.Which of these is defined as any practice or activity carried on by the organization with
the primary purpose of identifying and attracting potential employees?
 A leading indicator analysis
 Recruitment
 Personnel policies
 Selection
87.Scientific management was one of the earliest and best-known statements of the
_____________ approach.
 Biological
 Motivational
 Perceptual-Motor
 Mechanistic
88.Most HR functions spend very little time on:

 Traditional activities
 Transactional activities
 Transformational activities
 Day-to-day operational activities
89.Playing the role of ____________ requires designing and delivering efficient and
effective HR systems, processes, and practices.
 Administrative Agent
 Change Agent
 Strategic Partner
 Employee Advocate
90.Which of these refers to the degree to which decision-making authority resides at the top
of the organizational chart?
 Job design
 Unity of command
 Centralization
91.Career development consists of skills, education and experiences as well as behavioral

modification and refinement techniques that allow individuals to work better and add
value.
92.Mentoring & Coaching has become increasingly important over the years because the
employees who aspire to higher management levels in the organization often need the
assistance and advocacy of someone higher up in the organization.
93.The goal of measuring performance is to improve the effectiveness & efficiency of the
organization by aligning the employee’s work behaviors & results with the organization’s
goals, improving the employee’s work behaviors & results.
94.Innovation entails developing skills to discover new products and processes and
designing adaptable structures and cultures.
95.Labor union might affect the appraisal process by stressing seniority as the basis for
promotions and pay increases.
96.MBO requires that supervisors and employees determine objectives for employees to
meet during the rating period and the employees appraise how well they have achieved
their objectives.
97.Organizational approaches that are becoming increasingly popular in dealing with the
needs of dual career couples are flexible work schedules, telecommuting, and the offering of
child-care services.
98.The workers must look across company lines to other organizations to determine what
skills are transferable, and then go and get them
99.Performance feedback should do more than informing learners whether they were right
or wrong. Just notifying the trainees that they were wrong is not as effective as telling them
why they were wrong and how they can avoid making those mistakes in future.
100.Assistant to Position employees are given the opportunity to work under a successful
manger, often in different areas of organization. In doing so, these employees get exposure
to wide variety of management activities and are groomed for assuming the duties of next
higher level.
101.One reason for falling union membership in recent years is that __________
Legislation protects workers in a way that was once only offered by the unions
 Unions have been seen as largely ineffectual
 Union membership is too expensive
 Manufacturers will not hire union members
 Union members earn less on average compared to non-union members
102.All of the following types of organizations are covered by the Occupational Safety and
Health Act except __________
 Federal agencies
 Hospitals
 Schools
 Self-employed persons
 Manufacturing facilities
103.There is fairly strong evidence that traits can predict _________ more accurately than
leadership effectiveness
 Leadership emergence
 Extraversion in leaders
 Leadership awareness
 Leadership competence
 The conscientiousness of leaders
104.Which one of the following is not implied in the definition of power?

 Influence
 Potential
 Dependency
 Actualization
 Capacity
105.The conflict-handling intention of accommodating is ________

 assertive and uncooperative
 assertive and cooperative
 unassertive and uncooperative
 unassertive and cooperative
 reflective and emotional
106.Which department enforces the standards set out in the Occupational Safety and
Health Act?
 Department of Health Services
 Department of Labor
 Department of Defense
 Department of Financial Services
 Economic Development Department
107.Family issues, economic problems, and personality characteristics are examples of the
__________ factor of potential stress
 Social
 Environmental
 Personnel
 Psychological
 Personal
108.The ___________ form of union security means that it is up to the workers whether or
not they join the union and only those who join must pay dues.
 Closed shop
 Union shop
 Agency shop
 Open shop
 Maintenance of agreement
109.The dimension of assertiveness refers to situations ________

 in which one party attempts to satisfy his/her own concerns
 in which there is an expression of competition
 involving a major behavior change that lead to conflict
 in which one party behaves generously
110.Which of the following benefits could be awarded as workers’ compensation?

 Cash benefit
 Medical services
 Time off with pay
 Time off without pay
 a and b
111. Appraisal of a worker’s performance can be described as:
 Planning Activity

 Organizing Activity
 Controlling Activity
 Leading Activity
112. Hawthorne studies depict the effects of work environment on:
 Human Behavior

 Human Performance
 Human Satisfaction
 All the given options
113. Process of working with different resources to accomplish organizational goals is

known as:
 Strategic management

 Human Resource management
 Management
 Team work
114. The concept of how a person behaves in a group can be attributed to:
 Thermodynamics
 Group Dynamics
 MBO (Management by objectives)
 Group Behavior
115. The study of Organizational Behavior is closely related to:
 Human Psychology

 Human Behavior in general
 Human Behavior at work
 Human-Machine Interaction
116. Essential component of an organization is:
 Team
 Structure
 Individual
 None of the given options
117. The whole is greater than the sum of its parts is known as:
 Efficiency
 Effectiveness
 Productivity
 Synergy
118. Virtual teams can contribute to better coordination among the team members because:
 Technology brings them together on a forum.

 Team members meet physically with each other
 Team members share views among themselves via communication links.
 Team members have the real time environment for interaction.
119. Setting standards should be left to the employee rather than organization leads to self
controlling because:
 It follows the management by objective approach.

 It increases the productivity of the worker
 It increases the confidence of workers
 Workers come up to the high standard since they have no pressure from his superiors.
120. Which one is not basic component of OB (Organizational Behavior) Model?
 Organization
 Group
 Team
 Individual
121. Job posting is:

 Internal advertisement by an organization to attract candidates from the existing
employees, against a vacancy.
 The system of transferring existing employees to comparable new jobs available in the
organization.
 An arrangement of in house training of employees for career advancement.
 Grouping together of a family of similar jobs, under a single title to establish uniformity of
standards in controls and compensations.
122. Realistic job preview is a:
 Technique for listing elements of job before selecting someone to perform it.
 Performance appraisal technique.
 A selection device that enables the candidates to learn both the negative and positive
information about the job and organization.
123. Job analysis can be performed in all of the following ways except:
 Observing hourly work

 Reviewing interviews conducted with departing employees
 Studying diaries or daily journals that manager kept over a three-month period
 Giving workers checklists to indicate which tasks on the list are performed during job execution
124. Considering continuous process improvement activities in organizations,

Should “Zero defects” really be a goal?
 Yes perfection is reasonable goal.

 No, 0.1 percent errors can be corrected much more efficiently than they can be prevented
 Yes most industries find this an attainable goal.
 Sometimes, for some mistakes, cost benefits can not be calculated
125. Organizational efficiency is expressed as:
 Planning for long-run goals

 Making the best use of scarce resources
 Goal attainment
 Meeting deadlines
126. Goal setting is:
 Top down process

 Bottom up process
 A process of top down support and bottom up development
 A function of senior management
127. When the firm changes the way it operates, the process is known as:
 Downsizing
 Brain drain
 Restructuring
 Outsourcing
128. Which one is not included in the hiring process?
 Recruitment
 Socialization
 Selection
129. Effectiveness is -----------
 Do right things

 Do things right
 Productivity
130. Extents of individual freedom and discretion employees have in performing

their jobs is Known as
 Capitation
 Flextime
 Empowerment
 Autonomy
131.Based on the concept of qualified privilege, some courts have ruled that employers must be
able to talk to one another about employees.
132.Control and Coordination of headquarters may be impeded in selecting Host-Country
Nationals
133.Pre-arrival stage explicitly recognizes that each individual arrives in organization with a set
of organizational values, attitudes, and expectations.
134.Training involves planned learning activities designed to improve an employee’s

performance at her/his current job.
135.The analysis that identifies the kinds of the skills and behaviors required for the incumbents
of a given job and the standards of performance that must be met is called Task/Operational
Analysis.
136.Clear task instructions and model appropriate behavior are required for Effective learning.
137.Training to be more effective, is supposed to be followed with careful evaluation.
138.The benefits gained by a T & D program must outweigh the cost associated with providing
the learning experience.
139.Succession planning programs are considerations of the job openings that presently exist
in an organization, the openings that are likely to occur in the future, and how these positions
might be filled.
140.In Assistant to Position method, employees with demonstrated potential are given the
opportunity to work under a successful manger, often in different areas of organization.
141.A process that significantly affects organizational success by having managers and
employees work together to set expectations, review results, and reward performance.
 Management by Objectives
 Performance Appraisal
 Performance Management
 Organizational Planning
142.________________ is solely responsible for managing individual’s career.

 Individual
 Team
 Organization
 HR Manager
143.The evaluator uses a list of behavioral descriptions and checks off those behaviors that apply
to the employee. This method of appraisal is called
 Forced-Choice Appraisal
 Forced Distribution Appraisal
 Checklist Appraisal
 Behaviorally Anchored Rating Scales
144.Any compensation method that ties pay to the quantity or quality of work the person
produces is called
 Gain-sharing Plan
 Incentive Plan
 Compensation Plan
 Pay for performance Plan
145.Employee evaluations are directly affected by a “supervisor’s perceptions of who is believed

to be in control of the employee’s performance – the employer or the manager.” This theory is
known as
 Attribution Theory
 Stereotype
 Halo Effect
 None of above options
146.Which has an impact on job pricing and the ultimate determination of an individual’s
financial compensation?
 The Organization
 The Job
 The Employee
 All of the above options
147.Office environment that contain harmful airborne chemicals, asbestos, or indoor pollution is
referred to
 Homicide
 Sick Building
 Green Environment
 Environment pollution
148.Benefits offered to employees reflect many of the trends existing in our

 Country
 Environment
 Organization
 Labor Force
149.Recognition, positive reinforcement and employees’ empowerment can be used to avoid the
 Turnover
 Conflict
 Accident
 Frustration
150.Not giving a compliment for a job done very well can cause
 Punishment
 Extinction
 Negative Reinforcement
 De-motivation
151.Feed back is information about some behavior and its effects.
152.Supportive communication is honest, accurate interpersonal communication that focuses

on building and enhancing relationships.
153.The extent to which members of a culture give preference to an in-group over individual
goals is collectivism.
154.Contributory Plans are group health-care plans in which employees share in the cost of the
premiums.
155.Stress is complex issue; it can affect the performance in positive as well as negative ways.
156.A Developing trend toward integrating disability coverage with workers, compensation and,
eventually, with group health care is known as managed health.
157.Union shop, a union security provision stipulating that, as a condition of continued

employment, an individual must join the union that represents employees after a probationary
period.
158.In negotiations, the bargaining posture that assumes that the goals of the parties are
irreconcilable is win lose bargaining/distributive bargaining.
159.All the practices that implement the philosophy and policy of an organization with respect to
employment are called employee relations.
160.Whistle –blowing, Disclosure by former or current organization members of illegal,

immoral, or illegitimate practices under the control of their employers.
161.Which is a common law doctrine stating that employers have the right to hire, fire, demote,
or promote whomever they choose, unless there is a law or contract to the contrary .
 Management Rights
 Employment at Will
 Statutory Rights
 Contractual Rights
162.The ability of one person to influence another is
 Power
 Responsibility
 Authority
 All given options
163.The first formal stage of the disciplinary procedure is

 Written Verbal Warning
 Written Warning
 Employee Separation
 Show-Cause Notice
164.A worker surplus forecasted results in

 Creative Recruiting
 Special Training Programs
 Reduced Hours
 Succession Planning
165.Which theory suggests that a leader should adapt his/her leadership style to the task?
 Path-Goal Leadership Theory
 Vroom-Jago-Yetton Model
 LMX Theory
 The Situational Leadership Model
166.To be effective, leaders must provide a _________________that is a general statement of

the organization’s intended direction that evokes positive emotional feelings in organization
members.
 Vision
 Mission
 Goal
 Declaration
167.These rights Protect employees from discrimination, Safe working conditions, Right to form
unions
 Statutory Rights
 Contractual Rights
 Employment policies
 Civil Rights
168.For simplicity’s sake, we can classify the most frequent violations of discipline into
_____________ categories.
 Two
 Three
 Four
 Six
169.To Becoming a Leader do all except
 Build Your Power Base
 Develop Your Judgment
 Use Your Management Skills
 Do Not Trust Anyone
170.A forecasting tool that uses mathematical equations to predict the behavior of one variable
on the basis of other known variable/s is known as
 Managerial judgment
 Regression analysis
 Trend analysis
 Ratio analysis
171.Reduced hours technique is used to

 increase layoffs
 cope with surplus
 initiate creative recruiting
 provide training
172.The actual hiring decision is done after

 physical exam
 interview
 background investigation
 conditional job offer
173.The jobs having challenging assignments, career oriented and having good remuneration
increase
 government influence
 recruiting cost
 image of organization
 attractiveness of job
174.Organizations assess the training needs through

 company record
 customer complaints
 both of the given options
 none of the given options
175.The purpose of overtime is to

 restrict recruiting
 increase working hours
 reduce variable cost
 provide contingent workers
176.The process in which organization notifies its employees about job openings through notice
boards, company publications or letters is called
 internal recruitment
 job posting
 job advertisement
 open house
177.election criteria may includes all except

 education
 competencies
 applicant pool
 integrity
178.To conduct job analysis, HR manager work together with all except
 worker
 recruit
 supervisor
 consultant
179.The test that measures ability to learn and to perform the job is called
 aptitude test
 work sample test
 vocational interest test
 job knowledge test
180. Hiring process completes by

 selection
 recruitment
 training
 orientation
181.McClelland believes the needs for _____________________ are most important.

 expectancy, instrumentality, and valance
 existence, relatedness, and growth
 positive reinforcement, negative reinforcement, and punishment
 affiliation, power, and achievement
182.___________are programs designed to help employees whose job performance is suffering

because of physical, mental, or emotional problems.
 Employee Assistance Programs
 Wellness Programs
 Safety Programs
 Managed health
183.The 360 degree appraisal

 works best in large organizations.
 provides feedback from a verity of individuals.
 aids in developing competitive intelligence.
 diminishes the effect of development in the appraisal process.
184.Following are the phases of the Motivational Process except

 Need Identification
 Selecting Goals
 Extinction
 Consequences of performance Reward/punishments
185.Placing a dollar value on the worth of a job is known as

 Job Pricing
 Pay Grades
 Pay Ranges
 Single-Rate System
186.Total compensation constitutes of

 direct rewards
 indirect rewards
 both of the given options
 none of the given options
187.Following ways can be used to avoid the high turnover of employees except
 Use Recognition
 Use money
 Use Positive Reinforcement
 Empower Employees
188.A system of retirement benefits that provides benefits like disability insurance, survivor’s
benefits, and Medicare is called _________.
 Social Security
 Unemployment Compensation
 Workers’ Compensation
 Security benefit
189.Upward appraisal is done by

 Immediate Supervisor
 Peers
 Subordinates
190.____________ exists when individuals performing similar jobs for the same firm are paid
according to factors unique to the employee
 Employee Equity
 Team Equity
 Internal Equity
191._________ is the process of acquiring, training, appraising and compensating

employees, attending to their labor relations, health and safety and fairness concerns.
 Labor Relations
 Organizational Behavior
 Human Resource Management
 Organizational Health and Safety Management
192.Which of these refers to the temporary, part-time and self-employed workers?

 Internal labor force
 Contingent work force
 High-performance work systems
 Downsized employees
193.Which basic function of management includes delegating authority to subordinates and

establishing channels of communication?
 Planning
 Organizing
 Leading
 Staffing
194.Over the past 25 years, all of these areas of legal environment have influenced HRM
except:
 Equal employment opportunity legislation
 Employees pay and benefits
 Employee competition legislation
 Job security
195.One of the most popular methods of increasing employee responsibility and control is
_______.
 Outsourcing
 "Military model" of management
 HRIS
 Work teams
196.Which of these is a major dimension of HRM practices contributing to company

competitiveness?
 Compensating human resources
 Acquiring and preparing human resources
 Managing the human resource environment
197.How has technology changed HRM practices?

 Recruiting using the web generates smaller, more focused applicant pools.
 Employee training is offered through scheduled classes rather than on demand.
 Electronic resumes take less time to evaluate than paper resumes.
 None of the given options.
198.How do companies facilitate workforce diversity?

 Rely on external support systems for minority workers.
 Encourage employees to challenge the beliefs and values of other employees.
 Build in accountability through surveys and audits.
 Reinforce traditional values.
199.Employee involvement requires extensive additional HRM activity in which of these

areas?
 Training
 Benefits
 Labor negotiation
 Marketing
200.Managers who meet designated goals are _______.

 Assertive
 Efficient
 Effective
 Entitled
201.David conducts new employee orientation for a large organization. His work is within
which basic HRM function?
 Management
 Motivation
 Career planning
 Training and development
202.Employee relations specialists are involved in which of these activities?

 Handling employee complaints
 Working with position control specialists in compensation
 Negotiating benefits packages
 Coordinating interview schedules
203.The father of scientific management is ________.

 Deming
 Burns
 Taylor
 Hawthorne
204.A large organization is an EEO employer with an affirmative action plan. Which of
these activities is performed as part of the plan?
 All job applicants must have a recommendation from current or past employee
 Insurance premiums from former employers of all applicants are analyzed
 Job requirements are determined based on skills, knowledge and abilities
 Job announcements are posted on the company bulletin board
205.Which of these items would be in the highest security category of a typical HRIS?
 Employee name
 Former employers
 Salary
 Work location
206.Which of these decreases in the labor supply is the easiest to predict?

 Transfers-in
 Retirements
 Voluntary quits
 Prolonged illnesses
207.Wal-Mart differentiates its business by offering the lowest prices. Offering the lowest
prices is Wal-Mart’s _________.
 Functional strategy
 Competitive advantage
 Distinctive competence
 Corporate strategy
208.__________ is the process of assessing progress toward strategic goals and taking
corrective action as needed.
 Strategic management
 Strategic planning
 Strategic control
 Diversification
209._________ is the right to make decisions, to direct the work of others and to give
orders.
 Leadership
 Authority
 Delegation
 Management
210.Which of the following is considered a qualitative approach to job analysis?

 Position analysis questionnaire
 Interviews
 Department of Labor approach
 Functional job analysis
211.Which of the following personality characteristics are associated with people who are
likely to exhibit violent behavior on the job?
 Neurotic
 Optimistic
 Extraverted
 Type A
212.Which of these suggestions is an effective way to deal with stress?

 Meditation
 Exercise
 Talking with others
213.In most large facilities, who is responsible for reducing unsafe working conditions and
reducing unsafe acts by employees?
 Chief executive officer
 Chief safety officer
 Occupational safety and health officer
 Chief operations officer
214.Who distinguished between intrinsic motivation and extrinsic motivation?

 Frederick Taylor
 Frederick Herzberg
 David McClelland
 Edward Deci
215.Which of the following is categorized as an indirect payment portion of employee

compensation?
 Wages
 Salaries
 Employer-paid insurance
 Commissions
216.Stress can affect not only your health, but also other aspects of your life. What else can
be affected by stress?
 Family relationships
 Work performance
 Your attention to safety
217.Unemployment benefits are typically about __________ percent of a person's earnings

and last for__________.
 50; 26 weeks
 75; 1 year
 100; 2 years
 25; 4 weeks
218.Unsafe acts can be reduced through all of the following methods except:
 Job rotation
 Screening
 Training
 Incentive programs
219.Which of these is the most common type of retirement plan?

 Defined benefit
 ERISA
 Defined contribution
 Money purchase plan
220.Which one of the following statements is correct in relation to monetary rewards in

accordance with Herzberg’s Two-Factor theory?
 Pay increases are a powerful long-term motivator
 Inadequate monetary rewards are a powerful dissatisfied
 Monetary rewards are more important than non-monetary rewards
 Pay can never be used as a motivator
221.Which pattern of communication is the quickest way to send a message?

 The circle
 The chain
 The Y
 The wheel
222.Chronic stress is the stress that wears at people day after day. Which of these is an
example of chronic stress?
 An unhappy marriage
 Ongoing money problems
 Dissatisfaction with a job
223.The relative position of an organization's pay incentives compared to other companies

in the same industry is known as:
 Pay structure
 Pay appraisal
 Pay level
 Pay feedback
224.Poor quality lateral communication will result in which of the following?

 Lack of direction
 Lack of coordination
 Lack of delegation
 Lack of control
225.Which of the following is a health hazard in the work place?

 Uncollected waste paper
 Heavy object
 Frayed crypt
226.Managers can motivate people to avoid performing dysfunctional behaviors by using:

I. Extinction
II. Punishment
III. Negative reinforcement
 I, II, III
 I and III
 II and III
 I and II
227.Workers' compensation benefits fall into all of these major categories except:
 Medical care
 Retirement benefits
 Disability income
 Death benefits
228.Expectancy theory focuses on the relationships between which three factors?

 Needs, effort and persistence
 Needs, performance and inputs
 Inputs, performance and outcomes
 Needs, performance and outcomes
229.A horizontal extension of the object to increase task variety is called:

 Job evaluation
 Job enrichment
 Job enlargement
 Job rotation
230.Communication between two members of a project team from different function, but
the same level of authority is ________ communication.
 UP ward
 Downward
 Lateral
 Diagonal
231. All of the following are External Environmental Factors except

 Legal Considerations
 The Labor Force
 Customers
 Corporate Culture
232. The people who perform tasks in a wide variety of human resource-related areas are called
 HR Executives
 HR Generalists
 HR Specialist
233. A strategy intended to achieve fair employment by urging employers to hire certain groups of
people who were discriminated against in the past is known as
 Fair employment
 Equal Employment Opportunity (EEO)
 Affirmative action
 Employment discrimination
234. Generally, the goal setting is a

 Top down process
 Bottom up process
 Process of top down support and bottom up development
 Function of senior management
235. Following are the reasons for conducting job analysis except
 Staffing workers
 Observing workers
 Training and Development
 Legal Considerations
236. The method that uses the organization’s current level of employment as the starting point for
determining future staffing needs is
 Zero Based Forecasting
 Bottom-Up Approach
 Forecasting Human Resource Availability
237. job analysis can be performed in all of the following ways except
 Interviews conducted with departing employees
 Analyzing log books
 Observing hourly workers
 Giving workers checklist to indicate which tasks on the list are performed during job.
238. What specific activities listed below are part of the organizing function?
 Giving each subordinate a specific task
 Recruiting prospective employees
 Training and developing employees
 Developing rules and procedures
239. _____ are authorized to direct the work of subordinates.

 Staff managers
 Line managers
 Leaders
 Advisory board members
240. What tactic will employers likely have to take to fill openings left by retiring employees?
 Instituting flexible work hours
 Providing elder care
 Hiring more women
 Rehiring retirees
241.Following are the basic principles or conditions that facilitate learning except
 Participation
 Relevance
 Feedback
 Education
242.Career Development is:

 A formal approach taken by an organization to help its people acquire the skills and
experiences needed to perform current and future jobs.
 An employee’s progresses vertically upward in the organization from one specific job to the
next.
 Both a vertical sequence of jobs and a series of horizontal opportunities.
 Self-understanding for future jobs. Then, the person is in a position to establish realistic goals
and determine how to achieve these goals.
243.___________ can provide an opportunity for the employee to share in decision making, to
learn by watching others, and to investigate specific organizational problems.
 Lectures & Seminars
 Assistant to Position
 Committee Assignments
 Simulations:
244.______ is a career-path method recognizing that technical specialists can and should be
allowed to continue to contribute their expertise to a company without having become managers.
 Demotion
 Lateral skill path
 Dual-career path
245.Training instruction for a small group, which employs such techniques as role-playing or
simulation etc. and encounters give and take sessions and problem-solving techniques is called:
 Career counseling
 Workshop
 Development Plan
 On the job training
246.Barriers to career advancement include:

 Lack of time
 Rigid job specifications
 Short-term focus
247.The basic skills possessed by the individual that are required to give certain performance are
termed as:
 Ability
 Motivation
 Experience
 Performance
248.Using the __________ approach, managers evaluate organizational effectiveness.

 External resource
 Internal systems
 Technical
 Systems
249.A career stage in which one begins to search for work and finds a first job is:
 Exploration period
 Establishment period
 Middle stage
250.Without proper feedback about an employee’s effort and its effect on performance, we run
the risk of decreasing his/ her _________.
 Salary
 Experience
 Motivation
 Performance appraisal
251. The ____ trust is based on the behavioral predictability that comes from a history of
interaction
 Deterrence-based
 Knowledge-based
 Identification-based
252. ______ is the process whereby union members vote out their union as their representative.
 Authorization card
 Representation certification
 Representation decertification
 Trade union election
253. We can define ____ as activities people perform to acquire, enhance, and use power and
other resources to obtain their preferred outcomes in a situation of uncertainty or disagreement.
 Organizational politics
 Executing authority
 Collective bargaining
 Position power
254. Protection from discrimination, safe working conditions and union formulation are _____
rights, provided to employees.
 Contractual
 Individual
 Statutory
 Organizational
255. A situation in labor – management negotiation whereby management prevents union

members from returning to work is called _____.
 Grievance
 Strike
 Arbitration
 Lockout
256. The ______ leadership is a set of abilities that allows the leader to recognize the need for
change, to create a vision to guide that change, and to execute that change effectively.
 Transformational
 Charismatic
 Autocratic
 Transactional
257. The first formal stage of the disciplinary procedure is

 Written Verbal Warning
 Written Warning
 Suspension
 Dismissal
258. The cost associated with employee separations and turnover includes:
 Recruitment & Selection costs
 Training cost
 Separation costs
259. According to _____, leaders may use different styles with different members of the same
work group.
 Path-goal leadership
 Vroom-Jago-Yetton model
 Leader-member exchange theory
 The situational leadership theory
260. Following the ____, discipline should be immediate, provide ample warning, be consistent,
and be impersonal.
 Disciplinary rules
 Corrective action
 Punitive action
 Hot-stove rule

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What are the main responsibilities of an HR department?

What are the main responsibilities of an HR department?

What factors lead to organizational success?

What factors lead to organizational success?

MGT501 solved mcqs

1. HRM is associated with the management of:

3. Motivating the employees is classified as:

4. Which of the following is the main responsibility of an HR department?

5. HR managers are generally the _______________ managers:

6. Manufacturing was the main concern of personnel department during:

7. Running the organizational activities is called:

8. Jobs are identified & grouped while:

9. Effective HRM leads to:

10. Organizational goals should be:

11. Customers of an organization fall under which of the following category?

15. Organizational behavior depicts the:

16. Leaders perform:

17. Organizations take inputs from:

18. Which of the following system represents interrelated activities?

19. Brain drain is one of the:

20. Shifting from manual to computerized system is resulted due to:

22. Reactive approach to overcome the influence of discriminatory practices occurred

23. Organizations put maximum effort in measuring performance of organizational

24. In order to promote unbiased management, organizations should develop:

25. Following are all included in 'Statistical Approach' of forecasting, EXCEPT:

26. Alternative work arrangements include all of the following, EXCEPT:

27. How often HR planning process is implemented within an organization?

29. ‘Strengths’ & ‘Weaknesses’ are ____________________ to an organization.

31. Standards are established to:

33. Job evaluation is based on the:

35. Which of the following is a stated outcome of 'Job Analysis'?

37. Which of the following best defines recruitment in an organization?

39. Followings are included in contingent workers, EXCEPT:

41. HRM is associated with the management of;

42. Cost of human resources refers to;

43. Top level managers require __________________ skills the most;

45. HR managers are generally the _______________ managers;

46. Manufacturing was the main concern of personnel department during;

47. SWOT Analysis is a tool for;

48. Jobs are identified & grouped while;

49. According to the Hawthorne studies, the productivity of employees;

50. Organizational goals should be;

55. Organizational behavior depicts the;

56. Leaders perform;

57. Organizations take inputs from its;

58. As organizational activities are interrelated, it is said to be;

59. Management sciences department is one of the _______________ of the VU;

60. Shifting from manual to computerized system is resulted due to;

61. Rewards offered to labors involved in production, are categorized as;

62. The goal of pre-retirement educational programs is to;

63. Organizations put maximum effort in measuring performance of organizational people

64. Willingness, capacity & opportunity to perform are said to be;

66. Alternative work arrangements include all of the following EXCEPT;

70. What is another term for 360-degree feedback?

71. Standards are established to;

72. The point method to evaluate job is an extension of;

73. Job evaluation is based on the;

77. Currently Organizations are providing benefits to their employees;

78. Following are all examples of direct compensation EXCEPT;