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    Empathetic Phrases

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    Daljeet Ahuja
    This document is going to prove beneficial for OET aspirants Contact Daljeet Singh@9814927250 for coaching and material of IELTS/CELPIP/PTE/OET

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    © All Rights Reserved
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    Empathetic Phrases

    Uploaded by

    Daljeet Ahuja
    24 views1 page
    This document is going to prove beneficial for OET aspirants Contact Daljeet Singh@9814927250 for coaching and material of IELTS/CELPIP/PTE/OET

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    © © All Rights Reserved

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    This document is going to prove beneficial for OET aspirants Contact Daljeet Singh@9814927250 for coaching and material of IELTS/CELPIP/PTE/OET

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    24 views1 page

    Empathetic Phrases

    Uploaded by

    Daljeet Ahuja
    This document is going to prove beneficial for OET aspirants Contact Daljeet Singh@9814927250 for coaching and material of IELTS/CELPIP/PTE/OET

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 1

    MBSL JALANDHAR Contact us for OET coaching and Material 98149-27250

    Empathetic phrases
    Empathy is a vital component of any health practitioner-patient relationship and
    has been associated with improved patient outcomes. Empathetic phrases
    enhance the therapeutic effectiveness of your communication as well as increases
    the efficiency of gathering information from the patient.

    Empathetic phrases to encourage patients to talk about their feelings/ symptoms

     I can see that it must have been hard for you.


     Can you bear to tell me just how you have been feeling?
     Thank you for telling me how you have been feeling.
     I appreciate you telling me this. It helps me understand the situation much
    better.
     Have you told me enough about how you are feeling to help me understand
    things?
     I think I understand a little of what you have been feeling now. Let’s look at
    the practical things that we can do together.
     I can see that this has been very difficult for you to cope with.
     I can appreciate how difficult it is for you to talk about this.
     I can sense how angry you have been feeling about your illness.
     I can see that you are quite upset.
     I can understand it must be frightening for you to know the pain might keep
    coming back.
     That must have been (past)/must be (present) very difficult/
    tiring/frightening/painful/emotionally draining for you.
     I know how you must be feeling.
     I am sorry to hear that!
     Aww, it’s a pity to hear that!

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