Airlink GX Series Hardware User Guide r7

AirLink GX Series
Hardware User Guide
4114008
Rev 7
Preface
Important Due to the nature of wireless communications, transmission and reception of data
can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be
Notice totally lost. Although significant delays or losses of data are rare when wireless
devices such as the Sierra Wireless modem are used in a normal manner with a
well-constructed network, the Sierra Wireless modem should not be used in
situations where failure to transmit or receive data could result in damage of any
kind to the user or any other party, including but not limited to personal injury,
death, or loss of property. Sierra Wireless accepts no responsibility for damages
of any kind resulting from delays or errors in data transmitted or received using
the Sierra Wireless modem, or for failure of the Sierra Wireless modem to
transmit or receive such data.
Safety and Do not operate the Sierra Wireless modem in areas where blasting is in progress,
near medical equipment, near life support equipment, or any equipment which
Hazards
may be susceptible to any form of radio interference. In such areas, the Sierra
Wireless modem MUST BE POWERED OFF. The Sierra Wireless modem can
transmit signals that could interfere with this equipment.
The driver or operator of any vehicle should not operate the Sierra Wireless
modem while in control of a vehicle. Doing so will detract from the driver or
operator's control and operation of that vehicle. In some states and provinces,
The GX400 and GX440 are classified to ANSI/ISA 12.12.01-2011 and CSA C22.2
No 213-M(1987)(R2011) and are suitable for use in Class 1, Division 2, Groups A,
B, C and D classified Hazardous Locations.
The GX450 is classified to ANSI/ISA 12.12.01-2013 and CSA C22.2 No 213-
M(1987)(R2013) and are suitable for use in Class 1, Division 2, Groups A, B, C
and D classified Hazardous Locations.
The following warnings and instructions apply to all GX platforms:
Warning: EXPLOSION HAZARD–SUBSTITUTION OF COMPONENTS MAY IMPAIR

SUITABILITY FOR CLASS I, DIVISION 2.
Avertrissement: RISQUE D’EXPLOSION-LA SUBSTITUTION DE COMPOSANTS

PEUT RENDRE CE MATERIEL INACCEPTABLE POUR LES EMPLACEMENTS DE
CLASSE I, DIVSION 2.
Warning: EXPLOSION HAZARD–DO NOT DISCONNECT WHILE CIRCUIT IS LIVE

UNLESS THE AREA IS KNOWN TO BE NON-HAZARDOUS.
Avertrissement: RISQUE D’EXPLOSION-NE PAS DEBRANCHER TANT QUE LE

CIRCUIT EST SOURS TENSION, A MOINES QU’IL NE S’AGISSE D’UN
EMPLACEMENT NON DANGEREUX.
Warning: DO NOT USE THE USB CONNECTOR IN A HAZARDOUS AREA.
Rev 7 Aug.15 3
AirLink GX Series Hardware User Guide
Avertrissement: NE PAS UTILISER DE CONNECTEUR USB DANS LES

ENVIRONNEMENTS DANGEREUX.
Warning: DO NOT USE THE RESET BUTTON IN A HAZARDOUS AREA.
Avertrissement: NE PAS UTILISER LE BOUTON DE RESET DANS UN

ENVIRONNEMENT DANGEREUX.
Limitation of The information in this manual is subject to change without notice and does not
represent a commitment on the part of Sierra Wireless. SIERRA WIRELESS AND
Liability
ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL
DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL,
PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO,
LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE
ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS
PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE
FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.
Notwithstanding the foregoing, in no event shall Sierra Wireless and/or its
affiliates aggregate liability arising under or in connection with the Sierra Wireless
product, regardless of the number of events, occurrences, or claims giving rise to
liability, be in excess of the price paid by the purchaser for the Sierra Wireless
product.
Patents This product may contain technology developed by or for Sierra Wireless Inc. This
product includes technology licensed from QUALCOMM®. This product is
manufactured or sold by Sierra Wireless Inc. or its affiliates under one or more
patents licensed from InterDigital Group and MMP Portfolio Licensing.
Copyright © 2015 Sierra Wireless. All rights reserved.
Trademarks Sierra Wireless®, AirPrime®, AirLink®, ALEOS® and the Sierra Wireless logo are
registered trademarks of Sierra Wireless.
Windows® and Windows Vista® are registered trademarks of Microsoft
Corporation.
Macintosh® and Mac OS X® are registered trademarks of Apple Inc., registered in
the U.S. and other countries.
QUALCOMM® is a registered trademark of QUALCOMM Incorporated. Used
under license.
Other trademarks are the property of their respective owners.
4 4114008
Preface
Contact International Contact Information

Information
Contact Email or Web Site
Sales: [email protected]
Sierra Wireless AirLink Sales
Technical support: Additional support resources, such as technical

Contact your authorized AirLink reseller. documentation and software downloads are
available at: http://source.sierrawireless.com
Company information: www.sierrawireless.com

New products, press releases, and
more
Sierra Wireless Headquarters Contact Information
Postal Address: Sierra Wireless

13811 Wireless Way
Richmond, BC
Canada V6V 3A4
www.sierrawireless.com
Rev 7 Aug.15 5
6 4114008
Contents
Introduction to the AirLink GX Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Gateway Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
X-Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
ALEOS Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
ACEmanager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
AirLink Management Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
ACEview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Ordering Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Installation and Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Tools and Materials Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Installing the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Installing the SIM Card—No X-Card present . . . . . . . . . . . . . . . . . . . . . 17
Installing the SIM Card—Wi-Fi X-Card present . . . . . . . . . . . . . . . . . . . . 18
Installing the SIM Card—I/O X-Card present . . . . . . . . . . . . . . . . . . . . . 21
Installing the SIM Card—Dual Ethernet X-Card present . . . . . . . . . . . . . 24
Mounting the GX Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Vehicle Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Antenna Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Antenna Separation Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . 29
Antenna Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Mounting the GPS Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Connecting the GX Series Gateway. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
LED Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Rev 7 Aug.15 7
Connecting a DC Power Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Fusing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Power Supply Conditioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Power Connector on the GX Series Gateway . . . . . . . . . . . . . . . . . . . . . 35
Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
X-Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Wi-Fi X-Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
I/O X-Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Dual Ethernet X-Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Configuring AirLink GX Series gateways . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Connection Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Configuring with ACEmanager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Configuring with AirLink Management Service . . . . . . . . . . . . . . . . . . . . . . 49
Configuring with AT Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
AirLink GX Series Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

RF Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Radio Frequency Bands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Radio Module Conducted Transmit Power . . . . . . . . . . . . . . . . . . . . . . . 55
Host Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
AC Power Adapter Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Federal Communications Commission Notice (FCC United States) . . . . . . 67
Notice for Canadian Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Important Information for North American Users on Radiation Exposure . . 68
EU (AirLink GX400 and GX450 Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
8 4114008
1: Introduction to the AirLink GX Series 1
This chapter describes the Sierra Wireless AirLink® GX Series
gateway, including a description of ALEOS® embedded software and
the AirLink Management Service (ALMS) gateway management
platform.
Introduction
The AirLink GX Series gateway is a compact, intelligent and fully-
featured cellular gateway that provides real-time wireless capabilities
for fixed and mobile applications such as:
• Public safety vehicle deployments
• Public transit systems
• Energy and utilities
• Remote asset monitoring
• Backup broadband connectivity
The AirLink GX Series gateway has multiple communication ports
including serial, Ethernet, and USB ports. The power connector has
one digital I/O pin for remote monitoring and control and one ignition
sense pin to turn the gateway on and off and trigger the low power
mode.
The AirLink GX Series gateway is available in the following variants:
• 4G LTE (GX440, GX450)
• 3G (GX400)
The AirLink GX Series gateway has several expansion options to add
more capability. The following options are available:
• Wi-Fi (802.11 b/g/n)
• Input/Output (I/O) 15-pin connector which adds:
· One additional RS-232 port
· Four additional digital I/O pins
· Four analog voltage sensing pins
The AirLink GX Series gateway, when coupled with the rich
embedded intelligence provided by the embedded ALEOS software,
is the perfect choice for a broad set of machine to machine solutions.
Rev 7 Aug.15 9
Gateway Description
Front Panel
The front panel has the following indicators and controls:
LEDs
Reset Button
Figure 1-1: GX Series Front Panel
• LEDs – These show the gateway’s operating status. The LEDs are described
in detail in LED Operation on page 32.
• Reset Button – Momentarily pressing and releasing this button reboots the
GX Series gateway.
Note: Holding the Reset button down for 7–10 seconds resets the GX Series gateway to
its factory default settings.
Rear Panel
The rear panel has the following connectors and controls:
Antenna GPS Antenna Diversity/AUX Ethernet

Connector Connector Antenna Connector Connector
USB Port Serial Port Power Connector

Figure 1-2: GX Series Rear Panel
• Antenna Connector – This is the radio’s receive and transmit port.

(SMA connector)
10 4114008
Introduction to the AirLink GX Series
Note: For more information on antenna connection and use, see Antenna Installation on
page 29.
• GPS Antenna Connector – This connects an optional GPS antenna to the

gateway. (SMA connector)
Note: The GPS antenna connector has a bias output and Sierra Wireless recommends
that you use an active antenna for better sensitivity.
• Diversity/AUX Antenna Connector – This connects an optional auxiliary

antenna to the gateway for backup reception capability. (SMA connector)
Note: The Diversity/AUX connector is receive only, it does not transmit.
• Ethernet Connector – This RJ-45 connector connects a standard Ethernet

cable to the gateway. This is used to connect a Windows PC to the gateway
for configuration and diagnostic purposes or attaching Ethernet equipment to
the gateway.
• Power Connector – This connects power to the gateway and provides
additional inputs and outputs for the control and monitoring of external
devices as well as triggering the low power mode. More information on its
operation and how to use it is given in Connecting a DC Power Cable on
page 34.
There are two types of optional power cables available from Sierra Wireless:
· An AC adapter (usually used for indoor, fixed applications where the
gateway runs off line power)
· DC cables (usually used in vehicles or other installations where the
gateway runs off battery power)
The gateway automatically starts when it senses qualified power on the power
connector.
• Serial Port – This 9-pin connector provides standard RS-232 communication
with a standard straight-through serial cable. It is used to communicate with
industrial machines like motors, computers or controllers or for connection to
a computer to configure the gateway with AT commands. It also supports
features like TCP PAD and UDP PAD. For more information, see Serial Port
on page 38.
• USB Port – This Micro AB connector accepts Micro A and Micro B plugs. You
can use a connected Windows PC to monitor and configure the gateway.
When connected to a PC, the USB port becomes either a:
· Virtual Ethernet port (default)
· Virtual serial port
For information on configuring the USB port, refer to the ALEOS Software
Configuration User Guide. The ALEOS User Guide and Windows drivers for
this port are available at source.sierrawireless.com.
When using the USB port:
· Use a USB 2.0 cable
· Connect directly to your computer for best throughput
Rev 7 Aug.15 11
X-Cards
The AirLink GX Series gateway has several optional, factory-installed, expansion
cards (X-Cards) available to add more functions to the basic gateway. They are
configurable with the ALEOS ACEmanager software and more information is
available in the ALEOS Software Configuration User Guide.
The options are:
• Wi-Fi—Adds Wi-Fi capability to the gateway using the 802.11b/g/n standard
• I/O—Has a 15-pin connector which adds to the gateway:
· One 4-wire RS-232 port
· Four analog inputs
· Four high-voltage/high-power digital I/Os with analog readout
• Dual Ethernet—Adds two 10/100 baseT Ethernet ports
For a more complete description of each option, see X-Cards on page 39.
ALEOS Software
Note: For detailed information on all of the features in ALEOS, refer to the ALEOS
Software Configuration User Guide, available from source.sierrawireless.com.
ALEOS, the embedded core technology of the AirLink product line, provides:
• Simplified installation, operation and maintenance of any wireless solution
• An always-on, always-aware, intelligent two-way connection for mission-
critical applications
ALEOS enables:
• Reverse Telnet
• Reliable Static Routing
• SNMP
• Persistent Network Connectivity
• Over-The-Air (OTA) Upgrades
• Wireless Optimized TCP/IP
• Real-Time Notification
• Real-Time GPS Reporting
• GPS Store and Forward
• Packet Level Diagnostics
• Gateway Management & Control
Sierra Wireless has two tools for monitoring and configuring AirLink GX Series
gateways:
• ACEmanager – A web-based configuration tool for configuring a single
AirLink gateway
• AirLink Management Service (ALMS) – A cloud-based gateway
management service for monitoring and configuring fleets of AirLink
gateways
12 4114008
Introduction to the AirLink GX Series
GX Series gateways also accept AT Commands.
ACEmanager
ACEmanager is a web-based application used to configure and monitor
GX Series gateways. ACEmanager:
• Simplifies deployment
• Provides extensive monitoring, control and management capabilities
• Enables you to configure your gateway to meet your needs
• Monitors and controls your AirLink gateway remotely and in real-time
• Is accessed through a web browser connected to the gateway
See Configuring with ACEmanager on page 47 to learn how to access
ACEmanager.
AirLink Management Service

AirLink Management Service (ALMS) is a cloud-based application, accessible
from your web browser. It provides remote monitoring and configuration for
multiple AirLink ALEOS gateways from a single computer.
ALMS features include:
• Gateway management as a service
• Advanced monitoring dashboards and alert notifications ensuring you always
know the status of your GX Series gateways
• Detailed configuration of all ALEOS parameters, including templates
providing batch updates of pre-set configurations across multiple gateways
• Over-the-air (OTA) firmware upgrades for all of your AirLink gateways with a
single operation
To connect with ALMS, see Configuring with AirLink Management Service on
page 49.
For more information on ALMS, call your AirLink reseller or visit:
www.sierrawireless.com/ALMS.
ACEview
ACEview is a Windows-based monitoring application for the PC with an easy to
read interface.You can download ACEview free of charge from
source.sierrawireless.com.
Figure 1-3: ACEview Screen
Rev 7 Aug.15 13
Note: ACEview requires the Microsoft .NET Framework v.2.0 and Microsoft Windows XP
or later. Obtain the Microsoft .NET Framework from Microsoft at: http://www.microsoft.com.
Accessories
Included with AirLink GX450
• DC power cable
• Mounting screws
• Quick Start Guide
Included with AirLink GX440 and GX400

• DC power cable or AC power adapter with international plug options
• Mounting screws
• Quick Start Guide
Order separately
• Ethernet cable
• DB-9 serial cable (6 ft and 25 ft lengths)
• USB cable
• Null modem cable
• LTE antenna
Ordering Information
For more information or to place an order, contact:
[email protected].
Warranty
The GX450 has a 3 year standard warranty, with an optional 2 year warranty
extension.
The GX400 and GX440 have a 5 year standard warranty.
14 4114008
2: Installation and Startup 2
This chapter shows you how to connect, install and start the Sierra
Wireless AirLink GX Series gateway. It also describes the front panel
LEDs. Also described are the optional X-Cards available from Sierra
Wireless that add more functions to the basic gateway.
Tools and Materials Required

• If needed, a SIM card for your gateway as provided by your
mobile network operator
If you are installing a SIM card, see Installing the SIM Card on
page 16 for a list of required tools.
• Laptop computer with Ethernet cable
• SMA cellular antenna
• If used, a GPS antenna
• If used, a second SMA cellular antenna
• If used, a straight-through 9-pin connection cable for the RS-232
port
• Power cable, either the DC cable or AC cable ordered from Sierra
Wireless or your own custom-made cable
Note: Custom-made cables must incorporate strain relief and use the correct
type of power connector to prevent intermittent connection to the gateway.
Note: The gateway has a hardened case for use in industrial and extreme
environments. If you are installing it in these types of environments, use
cables designed and specified for use in these types of environment to avoid
cable failure.
Rev 7 Aug.15 15
Installing the SIM Card

All GX Series gateways except the GX400 for Sprint and Verizon networks require
a SIM card. If the SIM card has not already been installed by your Mobile Network
Operator, install the SIM card before installing or connecting any external
equipment or power to the AirLink gateway.
To install a SIM card, you need:
• SIM card for your account (provided by your Mobile Network Operator)
• 2 mm Allen (hex) wrench or a Phillips #1 screwdriver, depending on the screw
type used on the black decorative cover
• If your GX Series gateway has a Serial I/O X-Card installed:
· Small adjustable torque wrench
· 4 mm nut driver or socket that works with the torque wrench
• If your GX Series gateway has a Wi-Fi X-Card installed:
· Small adjustable torque wrench
· 8 mm socket—long enough to fit over the SMA antenna connector
The procedure for installing a SIM card varies depending on whether or not the
GX Series gateway has an X-Card installed, and if so, the type of X-Card present.
Follow the appropriate instructions for your gateway:
• Installing the SIM Card—No X-Card present on page 17
• Installing the SIM Card—Wi-Fi X-Card present on page 18
• Installing the SIM Card—I/O X-Card present on page 21
• Installing the SIM Card—Dual Ethernet X-Card present on page 24
16 4114008
Installation and Startup
Installing the SIM Card—No X-Card present

1) Remove the four screws attaching the cover.
Save the screws for reinstallation.
2) Remove the cover.
3) Slide the SIM card

into the SIM card holder.
Note the direction of notched

corner of SIM card for
proper alignment.
4) Use the screws you saved in step 1 to reattach the cover. Torque the screws to 5 in-lb. (0.6 N-m).
Figure 2-1: SIM Card Installation, with no X-Card present
Rev 7 Aug.15 17
Installing the SIM Card—Wi-Fi X-Card present
Important: Failure to follow these instructions carefully may damage the X-Card and
void the warranty agreement.
To install a SIM card in a GX Series gateway with a Wi-Fi X-Card installed:

1. Unscrew the 8 mm hexagonal nut on the Wi-Fi SMA antenna connector at the
front of the gateway, using the socket and wrench. Then slide off the nut and
lock washer. Save the nut and washer. These are used again.
2. Remove the four screws used to secure the black decorative cover. Use a
2 mm Allen (hex) wrench or a Phillips #1 screwdriver, depending on the screw
type used on the black decorative cover. Save the screws for reinstallation.
SMA antenna connector
lock washer
hexagonal nut
Figure 2-2: Removing the screws, nut and washer (Wi-Fi X-Card installed)
3. Gently tilt up the back of the decorative black cover and then move the cover
forward so that it slides over the Wi-Fi SMA antenna connector.
18 4114008
Wi-Fi SMA antenna

Figure 2-3: Tilting the cover (Wi-Fi X-Card installed)
4. Continue to slide the cover horizontally until it clears the SMA antenna
connector.
Figure 2-4: Removing the cover (Wi-Fi X-Card installed)
5. Lift the cover to remove it completely. Save the cover. It is used later.
6. Insert the SIM card, with the gold contacts facing down and the notch on the
right side, as shown in the following illustration.
Rev 7 Aug.15 19

black gasket
proper alignment.
Figure 2-5: Inserting the SIM card (Wi-Fi X-Card installed)
7. Ensure the black gasket is in place at the base of the SMA antenna
connector.
8. Re-install the decorative black cover:
a. Line up the SMA antenna connector with the hole in the cover.
b. Tilt the rear of the cover slightly to make sure the front bottom of the
cover seats in the front ridge. Slide the cover into place, and then push
the top of the cover down.
It may require some force to make sure the 4 holes in the cover line up
with the threaded holes on the top of the gateway. You may need to push
from the front as well to ensure that the holes line up properly.
9. Use the 4 screws saved in step 2 to re-attach the decorative black cover.
Torque the screws to 5 in-lb. (0.6 N-m). Ensure that the screws are tight so
that the seal underneath the decorative black cover is tight against the
gateway.
20 4114008
SMA antenna connector
lock washer
hexagonal nut
Figure 2-6: Replacing the screws, nut, and washer (Wi-Fi X-Card installed)
10. Place the lock washer onto the SMA antenna connector and move it to the
back of the connector, so it is touching the decorative black cover.
11. Install, then tighten the nut with a 5/16" or 8 mm socket torque wrench to a
torque specification of 8in-lbs (0.9 N-m).
Installing the SIM Card—I/O X-Card present
To install a SIM card in a GX Series gateway with an I/O X-Card installed:

1. Unscrew the two 4-40 male to female hexagonal threaded standoffs (jack
screws) on either side of the serial port at the front of the gateway, using the
socket and wrench. Keep the hexagonal threaded standoffs for reinstallation.
type used on the decorative black cover. Save the screws for reinstallation.
Rev 7 Aug.15 21
hexagonal threaded standoffs (jack screws)

Figure 2-7: Removing the screws and threaded standoffs (I/O X-Card installed)
forward so that it slides over the serial port.
Figure 2-8: Tilting the cover (I/O X-Card installed)
4. Continue to slide the cover horizontally until it clears the serial port.
22 4114008
Figure 2-9: Removing the cover (I/O X-Card installed)
5. Lift the cover to remove it completely. Save the cover. It is used again.

proper alignment.
Figure 2-10: Inserting the SIM card (I/O X-Card installed)
7. Install the decorative black cover:

a. Line up the serial port with the hole in the cover.
the top of the cover down.
with the threaded holes on the top of the unit. You may need to push from
the front as well to ensure that the holes line up properly.
8. Use the four screws you saved in step 2 to re-attach the decorative black
cover. Torque the screws to 5 in-lb. (0.6 N-m). Ensure that the screws are
Rev 7 Aug.15 23
tight so that the seal underneath the decorative black cover is tight against
the gateway.
9. Re-install the screw nuts you saved in step 1 to either side of the serial port.
(Finger tight is sufficient.)
Note: The screw nuts must be re-installed to maintain the IP rating for the AirLink gateway.
screw nuts
Figure 2-11: Replacing the screws and nuts (I/O X-Card installed)
Installing the SIM Card—Dual Ethernet X-Card

present
To install a SIM card in a GX Series gateway with a Dual Ethernet X-Card

installed:
type used on the black decorative cover. Save the screws for reinstallation.
24 4114008
Figure 2-12: Removing the screws (Dual Ethernet X-Card installed)
forward so that it slides over the Ethernet ports, being careful not to damage
the rubber gasket.
Figure 2-13: Tilting the cover (Dual Ethernet X-Card installed)
3. Continue to slide the cover horizontally until it clears the Ethernet ports.
Rev 7 Aug.15 25
Figure 2-14: Removing the cover (Dual Ethernet X-Card installed)
4. Lift the cover to remove it completely. Save the cover. It is used again.

proper alignment.
Figure 2-15: Inserting the SIM card (Dual Ethernet X-Card installed)
6. Install the decorative black cover:

a. Line up the Ethernet ports with the hole in the cover.
the top of the cover down. Ensure that the black gasket around the
Ethernet ports is snug, with no gaps and the gasket is not folded in on
itself.
with the threaded holes on the top of the unit. You may need to push from
the front as well to ensure that the holes line up properly.
26 4114008
7. Use the 4 screws saved in step 1 to re-attach the decorative black cover.
Torque the screws to 5 in-lb. (0.6 N-m). Ensure that the screws are tight so
that the seal underneath the decorative black cover is tight against the
gateway.
black gasket around

the Ethernet ports
Figure 2-16: Replacing the screws (Dual Ethernet X-Card installed)
Mounting the GX Series

Warning: This gateway is not intended for use close to the human body. Antennas
should be at least 8 inches (20 cm) away from the operator.
Note: The gateway has a hardened case for use in industrial and extreme environments. If
you are installing it in these types of environments, use cables designed and specified for
use in these types of environments to avoid cable failure.
Mount the gateway where:

• There is easy access to the cables
• Cables are not bent, constricted, close to high amperages or exposed to
extreme temperatures
• Cables are secured to ensure reliable connections
• The front panel LEDs are easily visible
• There is adequate airflow
Rev 7 Aug.15 27
• It is kept free from direct exposure to the elements, such as sun, rain, dust,
etc.
In addition to the four mounting holes on the side of the gateway’s body, there are
four holes on the bottom plate to attach the gateway to a mounting surface.
62.5 mm Mounting holes

(2.5 in.) diameter: 5.3 mm (0.2 in.)
22.5 mm
(0.9 in.)
5.2 mm (0.2 in.)

0 136 mm (5.4 in.)
Figure 2-17: GX Series Bottom Plate and Mounting Holes
Grounding the GX Series Gateway Chassis

For DC installations (with a fixed “system” ground reference), Sierra Wireless
recommends always grounding the GX chassis or the mounting bracket to the
system ground reference. To ensure a good grounding reference, use a short wire
with a gauge of 18 AWG or larger connected to one of the mounting holes with
the screws and lock washers provided in the supplied mounting kit.
Vehicle Mounting
The AirLink GX Series gateway must be installed by qualified personnel in
accordance with the vehicle manufacturer’s specifications.
When installing the gateway in a vehicle:
• Keep it out of direct exposure to the weather (sun, rain, etc.). The best
locations are in places like a car trunk or in a container behind the seats.
• Place it where it will not be bumped or come into contact with people, cargo,
tools, equipment, etc.
For information on connecting the power, see Connecting a DC Power Cable on
page 34.
28 4114008
Antenna Installation
Inadequate antenna separation between the transmit and diversity antennas
creates unwanted interactions. This can cause reductions in:
• Antenna efficiency
• Transmit power
• Receiver sensitivity
• Data throughput
• Radio front-end life span
Antenna Separation Recommendations

• The antennas should be separated so that there is at least 10 dB isolation
over the entire operating frequency range.
• The separation should be at least 1/4 wavelength (), but preferably
1/2 wavelength or greater of the lowest operating frequency. See Table 2-1 for
specific recommendations, based on your network service type and
frequency.
Note: The values in the table are approximate antenna separation values for monopole or
dipole type antennas.
Table 2-1: Recommended Antenna Separation

Service Frequency Wavelength ( Best Antenna Good Antenna
(MHz) (mm) Separation (mm) Separation (mm)
(1/2  (1/4 
LTE 700 428 214 107
LTE 800 375 187 94
LTE 900 333 167 83
LTE 1800 167 83 42
LTE 2100 143 71 36
LTE 2600 115 58 29
WCDMA 850 353 176 88
WCDMA 900 333 167 83
WCDMA 1900 158 79 39
WCDMA 2100 143 71 36
CDMA/EV-DO 800 375 187 94
CDMA/EV-DO 1900 158 79 39
GSM/GPRS/ 850 353 176 88

EDGE
Rev 7 Aug.15 29
Table 2-1: Recommended Antenna Separation

Service Frequency Wavelength ( Best Antenna Good Antenna
(MHz) (mm) Separation (mm) Separation (mm)
(1/2  (1/4 
GSM/GPRS/ 900 333 167 83

EDGE
GSM/GPRS/ 1800 167 83 42

EDGE
GSM/GPRS/ 1900 158 79 39

EDGE
Table 2-2: Separation Examples for Specific Mobile Network Operator Bands
Service Band Mobile Network Country Min Wavelength ( Best Antenna Good Antenna
Operator Frequency (mm) Separation (mm) Separation (mm)
(MHz) (1/2  (1/4 
LTE 13 Verizon US 746 401.8665657 201 100
LTE 17 AT&T US 704 425.8415597 213 106
LTE 4 Bell/Rogers/Telus Canada 1710 175.3172269 88 44
Antenna Recommendations
Note: Do not remove the diversity antenna. The diversity antenna helps the gateway
achieve the maximum network coverage. The gateway works without one installed, but
with reduced network coverage.
Note: If the antennas are located far away from the gateway, keep the cables as short as
possible to prevent the loss of antenna gain.
Warning: The antenna should not exceed the maximum gain specified in Maximum
Antenna Gain (Gain D'antenne Maximal) on page 69. In more complex installations (such
as those requiring long lengths of cable and/or multiple connections), you must follow the
maximum dBi gain guidelines specified by the radio communications regulations of the
Federal Communications Commission (FCC) or Industry Canada or your country’s
regulatory body (if used outside the US). Also see Important Information for North
American Users on Radiation Exposure on page 68 for more information.
30 4114008
Mounting the GPS Antenna

Mount the antenna where it has a good view of the sky such as on the roof, the
dashboard or the rear panel. It should see at least 90⁰ of the sky.
GPS antenna Cellular antenna
AirLink GX gateway
(not to scale)
Figure 2-18: Mounting the GPS Antenna
Connecting the GX Series Gateway

Note: Route cables so that they are protected from damage and will not be snagged or
pulled on. There should be no binding or sharp corners in the cable routing. Excess cabling
should be bundled and tied off. Make sure the cables are secured so their weight will not
loosen the connector from the gateway over time.
1. Connect the RF antenna to the antenna connector.

2. If used, connect the GPS antenna to the GPS antenna connector.
3. If used, connect an RF antenna to the Diversity/AUX antenna connector.
4. Attach a laptop to the gateway with the Ethernet cable.
5. If used, attach a gateway or computer to the RS-232 port and/or the USB
port.
Note: Before proceeding, turn off the power going to the gateway.
6. Connect the power cable to the gateway, and if used, to the external devices
to be controlled/monitored.
Note: For details about the power connector, see Connecting a DC Power Cable on
page 34. The battery connector cable should be no longer than 10 feet (3 meters).
Rev 7 Aug.15 31
7. Turn on the power.

The gateway starts automatically as soon as it receives power. If it fails to
start, ensure that the:
· Power connector is plugged in
· Power cable is connected to power (line or battery power)
· Power is turned on or that the battery is fully charged
· Ignition Sense (pin 3) is connected to the battery or power source (see
Connecting a DC Power Cable on page 34 for details)
For information on configuring the GX Series gateway, see Configuring AirLink
GX Series gateways on page 47.
LED Operation
Power-up and Reboot
On power-up or reboot, all LEDs turn red, then amber, then green. They then go
through a blinking sequence that ends with the Power LED green and all the other
LEDs off. Once the other LEDs resume their normal operating behavior, the
reboot is complete.
To reboot the gateway:
• In ACEmanager, click the Reboot button at the top right of the screen.
• Press and release the Reset button on the gateway (see Front Panel on
page 10). Do not hold the button down for more than a few seconds. (If you
hold it for 7–10 seconds, the gateway resets to factory default settings.)
LED Behavior
Table 2-3: LED Behavior
LED Color / Pattern Description
Power Off No power or input voltage ≥ 36 VDC or ≤ 9 VDC
Solid Green Gateway is connected to nominal power and is operating normally.
Flashing Amber / Green Gateway has a GPS fix
Solid Amber Gateway is entering low power mode or system low level boot.
Solid Red Gateway is not operational (failure or in low power mode).
Signal Solid Green Good signal

(RSSI ≥ -85 dBm)
Solid Amber Marginal signal (-100 dBm < RSSI < -85 dBm)
Solid Red Poor signal (-110 dBm ≤ RSSI ≤ -100 dBm)
Flashing Red No signal (RSSI < -110 dBm)
32 4114008
Table 2-3: LED Behavior

LED Color / Pattern Description
Network Solid Green Network Ready — (LTE service available for GX440)
Flashing Amber / Green Network Ready — (No LTE service available for GX440)
Flashing Green Network Ready—WAN over Wi-Fi (gateway in Wi-Fi client mode)
(3 sec. on / 1 sec. off)
Flashing Green Network Ready—Roaming (LTE service available for GX440)

(1.0 sec. on / 0.5 sec. off)
Flashing Amber /Green / Off Network Ready—Roaming (No LTE service for GX440)
Flashing Amber No Service
Solid Amber Connecting to the network
Flashing Red Authentication/Negotiation failed (EV-DO only)
Solid Red Link Down

No cellular network is present, no network coverage at current
location, or the gateway is in radio passthru mode
Activity Off Normal operation

(ALEOS
4.3.6 or Flashing Green Traffic is being transmitted or received over the WAN interface.
earlier)
Activity Off Normal operation

(ALEOS
4.4.0 or Flashing Green Traffic is being transmitted or received over the WAN interface.
later)
Flashing Red Traffic is being transmitted or received over the serial port. (This
behavior only appears if the AirLink GX Series gateway is configured
to display it. Refer to the ALEOS Software Configuration Guide for
details.)
Flashing Amber Traffic is being transmitted or received over both the WAN interface
and the serial port. (This behavior only appears if the AirLink GX
Series gateway is configured to display it. Refer to the ALEOS
Software Configuration Guide for details.)
Ethernet LEDs
Connection speed
Activity
Figure 2-19: Ethernet LEDs
Rev 7 Aug.15 33
The Ethernet connector has two LEDs that indicate speed and activity. When
looking into the connector:
• Activity— The right LED is solid amber when a link is detected (the cable is
plugged in) and blinks when there is activity.
• Connection Speed—The left LED is green to indicate a 100 Mbps connection
and orange to indicate a 10 Mbps connection. It is off when no cable is
connected.
Power-up and Reboot

On power-up or reboot, the LEDs go through a booting sequence. When the boot
is complete, the Power and Network LEDs should be green, signifying that the
power is on, the GX Series gateway is connected to the wireless network, and
there is a good signal. See Table 2-3 on page 32 for detailed LED operation.
To reboot the GX Series gateway, either:
• In ACEmanager, click the Reboot button at the top right of the screen.
Or
• Press and release the Reset button on the GX Series gateway (see Front
Panel on page 10).
Reset to factory default settings

To reset the gateway to the factory default settings, either:
• Press and hold the Reset button until all the LEDs turn amber-green (about
7–10 seconds). See Front Panel on page 10.
Or
• In ACEmanager, go to Admin > Advanced and click the Reset to Factory
Default button. For details, refer to the ALEOS Software Configuration User
Guide.
The gateway reboots. Once the reboot is complete and the LEDs resume their
normal operating behavior, the reset is complete.
Connecting a DC Power Cable

The GX Series gateway has a four-pin power connector that has:
• Two pins connecting DC voltage to the gateway
• Two pins providing additional monitoring and control functions
34 4114008
Fusing
For DC installations, Sierra Wireless recommends fusing the power input using a
2.0 A fast-acting fuse. Install the fuse on the positive line, as shown in Figure 2-20
on page 36. For vehicle installations, use an automotive fuse.
Power Supply Conditioning

For automotive applications, the supply voltage may momentarily drop below 7 V
during engine cranking, causing the GX Series gateway to reboot. If this happens,
the GX gateway restarts automatically and is ready for use once the reboot is
complete. If your application requires the GX gateway to continue operating
during engine cranking, add external power conditioning circuits to ensure the
supply voltage does not drop below the rated value (7.0 V)
Power Connector on the GX Series Gateway

If you are using the DC power cable to connect the GX Series gateway to a power
source:
• Pin 1—Use the red wire in the DC cable to connect Pin 1 to the power
source. Include a 2.0 A fast-acting fuse in the input power line. Sierra
Wireless recommends using a continuous (unswitched) DC power source.
For installations that require the device to be turned on/off, Sierra Wireless
recommends using the Ignition Sense (Pin 3) input for this purpose.
• Pin 2—Use the black wire in the DC cable to connect Pin 2 to ground. See
also Grounding the GX Series Gateway Chassis on page 28.
• Pin 3 (Ignition Sense)—Sierra Wireless recommends always using the
Ignition Sense wire to turn the gateway off. It should not be turned off by
disconnecting the power.
For installations where the GX Series gateway is turned on/off, use the white
wire in the DC cable to connect Pin 3 to:
· A vehicle ignition for turning the gateway on with the ignition is on
· A low voltage monitor for turing the gateway off when the supply voltage
drops below a defined level.
For installations where the GX Series gateway is permanently on (never
turned on/off), connect the white wire to the red wire.
Pin 3 can be used as the trigger for the low power mode. For more informa-
tion, refer to the ALEOS Software Configuration User Guide (Services chap-
ter). If desired, you can also configure the GX Series gateway to notify you
when it goes into Low Power mode. For details, refer the ALEOS Software
Configuration User Guide (Events Reporting chapter).
Note: Sierra Wireless strongly recommends that you use an unswitched VCC, with Pin 3
(white wire on DC cable) connected to the ignition (if you want the GX on when the ignition
is on) or connected to a low voltage monitor (if you want the GX to turn off when the
voltage drops below a defined level) See Figure 2-20 on page 36. This is particularly
important for when the input power supply is not constant, such as vehicle installations.
Rev 7 Aug.15 35
• Pin 4 (General Purpose I/O) (Optional)—Use the green wire in the DC cable
to connect Pin 4 to a switch or relay on an external device you want to
monitor. For more details, see page 37.
See Figure 2-20 and Table 2-4.
GX Series gateway
White
Pin 3
Ignition Sense
Green Ignition switch
Pin 4
GPI/O Red
Pin 1
Optional: Power
Connect to switch, relay Black
or external device
Pin 2
Ground
2.0 A fast-acting
fuse
- +
Battery
Figure 2-20: DC power cable connections (Colors indicate DC cable wire colors.)
Table 2-4: Power Connector Pin and DC cable Wires

Pin Name Associated DC Description Type
Cable Wire Color
1 Power Red Main power supply for device PWR
2 GND Black Main device ground PWR
3 IGN Sense White Ignition Sense: Connected to the vehicle ignition or an external I
switch, for example on a low voltage shutdown. When the GX
gateway is connected to a low voltage shutdown, the GX
gateway is off when this pin is either open-circuit or grounded,
and on when this pin is connected to power.
4 GPIO Green User configurable digital input/output or analog voltage sensing I/O
input. Connect to switch, relay or external device. Maximum
rating is 30 V, 150 mA. For more information, see Pin 4 (General
Purpose I/O) on page 37 and the ALEOS Software Configuration
User Guide.
36 4114008
Pin 4 (General Purpose I/O)

This pin is a digital input/output (green wire on DC cable).
Pin 4 either:
• Monitors digital inputs and outputs
• Drives a relay
It has a maximum rating of 30 V and 50 mA sink current. The pin is user
programmed. For information on configuring Pin 4 (Digital Input/Relay Output 1 in
ACEmanager) refer to the ALEOS Software Configuration User Guide.
One way to use pin 4 is with events reporting. In ACEmanager you:
1. Create an Event.
This triggers the gateway to act when it sees a specific input. For example,
you can tell the gateway to do something when the Pin 4 state (Digital Input/
Relay Output 1 in ACEmanager) changes. This could be when a door is
opened, activating a switch attached to it.
2. Specify an Action.
These are instructions the gateway performs when it sees an event. For
example, an email could be sent to security, saying the door is open, giving
the time, location and other information.
There are several typical uses for Pin 4:
• As a digital input, it monitors a switch, using its opening or closing to record
events or monitoring external voltages of up to 30 VDC. For example, you
could use it to measure the voltage on a 24 VDC light bulb and have the
gateway react when it turns on.
When the switch, or input voltage is:
· Open (2.2 VDC to 30 VDC) – It is read as a digital input =1
· Closed (0 to 1.2 VDC) – It is read as a digital input =0
AirLink GX gateway
3.3 V
51 k
internal Contact closed
pull up Digital 0
0 VDC to 1.2 VDC
Contact
Contact open
Digital 1
I/O Circuit 2.2 VDC to 30 VDC
Ground
Examples: Door opening/closing, valve opening/closing, ignition on/off, tow bar up/down,
empty/full container.
Figure 2-21: Digital Input Operation
Rev 7 Aug.15 37
• As a digital output, it can trigger an alarm, siren, door lock or open a valve or
a switch. Pin 4 is an open collector transistor output normally at 3.3 VDC.
When triggered, it is pulled to low.
AirLink GX gateway
3.3 V Voltage supply

CL+
51 k
internal COM
pull up
NC
Flyback diode
NO
I/O Circuit
CL-
Pin 4 is normally at 3.3 V,
but is pulled low External Solenoid/Relay Circuit
when activated. (Exact voltages and configuration
depend on the actual system design.)
Figure 2-22: Digital Output Operation
Note: Some solenoids/relays include a flyback diode built into the unit. For those that do
not, Sierra Wireless recommends a flyback diode with a voltage rating at least double the
relay voltage and a current rating at least double the relay ON current to avoid damage to
the GX input. A common 1N4007 will work for most applications. See Table 2-7 on
page 42.
The initial state of the digital output when the gateway is rebooted is configurable
in ACEmanager.
Serial Port
You can connect the GX Series gateway’s 9-pin serial connector directly to most
computers or other devices with a standard straight-through cable. This connector
is used for gateway configuration and debugging.
This connector complies with the EIA RS-232D specification for DCE equipment.
The output driver levels swing from -7 VDC to +7 VDC with normal loading.
Note: If you have a DCE device, you need to use a null modem cable.
38 4114008
5 4 3 2 1
9 8 7 6
Figure 2-23: 9-Pin Serial Connector Diagram
Table 2-5: Serial Connector Pin-out

Name Pin Description Type
DCD 1 Data Carrier Detect OUT
TXD 2 Transmit Data OUT
RXD 3 Receive Data IN
DTR 4 Data Terminal Ready IN
GND 5 Main GND. Connected internally to BOARD_GND GND
DSR 6 Data Set Ready OUT
RTS 7 Ready To Send IN
CTS 8 Clear To Send OUT
RI 9 Ring Indicator OUT
X-Cards
The AirLink GX Series has several optional, factory-installed, expansion cards
(X-Cards) available to add more functions to the basic gateway. They are
configurable with ACEmanager and more information is available in the ALEOS
Software Configuration User Guide, which is available for downloading from the
Sierra Wireless web site.
The available X-Cards are:
• Wi-Fi
• I/O
• Dual Ethernet
If you have an X-Card installed in your gateway, its type and status is shown on
the ACEmanager home page (Status > Home).
Rev 7 Aug.15 39
Wi-Fi X-Card
This card adds Wi-Fi capacity to the gateway using the 802.11b/g/n standard. It
has the following modes:
• Client Mode where a GX gateway uses a Wi-Fi client connection to connect to
an access point, rather than acting as an access point (AP)
• Access Point Mode where the gateway acts as an AP
• Both (AP + Client Mode) where the gateway can act as an AP and also use a
Wi-Fi Client connection to connect to an AP
The GX Series gateway connects as a client to a configured AP whenever the
AP is available. When the AP is not available, it connects to a 3G network and
acts as an AP to W-Fi clients connected to the GX.
Note: The Wi-Fi X-card requires the use of an antenna with a male RP-SMA connector.
See the ALEOS Software Configuration User Guide for details on Wi-Fi
configuration and use.
I/O X-Card
This card uses a 15-pin connector to add to the basic gateway:
• One additional RS-232 communication port
• Four additional digital I/O pins
• Four analog voltage sensing pins
• Optional 2 meter I/O X-Card breakout cable (To order, contact your
distributor.)
Maximum data rate for the RS-232 interface on the I/O X-Card is 115.2 kbps.
See the ALEOS Software Configuration User Guide for details on I/O set up and
use.
I/O X-Card 15-Pin Connector Description

5 4 3 2 1
10 9 8 7 6
15 14 13 12 11
Figure 2-24: I/O X-Card 15-pin Connector Pin Diagram
Note: For better performance, signal pins on the I/O X-Card should be referenced to the
ground pin on the I/O X-Card (pin 10).
40 4114008
An optional 2-meter 15-pin I/O breakout cable (pn 2000424) for use with the I/O
X-card is available from distributors.
Table 2-6: I/O 15-Pin Connector Pin Description

Pin Name Description Wire color
(on optional I/ O X-Card breakout
cable)
1 TXD Transmit Data White/Black
2 CTS Clear to Send Red/Black
3 DIO[2] Digital I/O 2 Green/Black
4 DIO[4] Digital I/O 4 Orange/Black
5 RXD Receive Data Blue/Black
6 RTS Request to Send Blue
7 AIN[2] Analog Input 2 Green
8 AIN[4] Analog Input 4 Red
9 Reserved for future use Black
10 GND Ground White
11 DIO[3] Digital I/O 3 Orange
12 DIO[5] Digital I/O 5 Blue/White
13 Reserved for future use Green/White
14 AIN[1] Analog Input 1 Red/White
15 AIN[3] Analog Input 3 Black/White
Shield Cable Shield
This is not a VGA connector
Note: Digital Input 1 in ACEmanager is reserved for Pin 4 on the power connector.
To check the current digital input values, in ACEmanager:

1. Go to I/O > Current State.
Digital I/O Interface

There are four digital I/O pins on the high density DB15 connector. Typical
applications are:
• Input—source is a dry switch contact to ground
• Output—to drive a relay coil to ground
• Analog—to detect voltage levels in input or output mode
Pins include a 51 k pull up to 2.8 VDC.
Rev 7 Aug.15 41
AirLink GX gateway
2.8 V
51 k
internal Contact closed
pull up Digital 0
0 VDC to 1.2 VDC
Contact
Contact open
I/O Circuit Digital 1
2.2 VDC to 30 VDC
Ground
Examples: Door opening/closing, valve opening/closing, ignition on/off, tow bar up/down,
empty/full container.
Figure 2-25: Digital Input Operation
AirLink GX gateway
2.8 V Voltage supply

CL+
51 k
internal COM
pull up
NC
Flyback diode
NO
I/O Circuit
CL-
Pins 3, 4, 11, and 12 are normally at 2.8 V,
but pulled low when activated External Relay Circuit
(Exact voltages and configuration
depend on the actual system design.)
Figure 2-26: Digital Output Operation
Table 2-7: Digital I/O

Pins Name Specification Min Typical Max Units
3 DIO[2...5] Input low state voltage — — 1.2 V

4 (as input) (At or below this voltage, relay reads as low)
11
12 Input high state voltage range 2.2 — — V
(At or above this voltage, relay reads as high)
Input leakage current at 5 V — 0.05 — mA
DIO[2...5] Open drain drive to ground — 100 — mA

(as output)
Maximum open circuit voltage applied — — 30 V
42 4114008
I/O X-Card Digital I/O Input Pins

Pins 3, 4, 11 and 12 are programmed in ACEmanager to monitor inputs, respond
to certain types of events or trigger a digital output. They behave exactly like the
Digital I/O (pin 4) on the power connector as described in Connecting a DC Power
Cable on page 34.
Note: Digital Input 1 in ACEmanager is reserved for Pin 4 on the power connector.
Pins 3, 4, 11 and 12 (Digital inputs 2 to 5) have a voltage of 3.3 VDC when set to
high in ACEmanager. A voltage on the pins of:
• 2.2 VDC to 30 VDC = logic 1
• 0 VDC to 1.3 VDC= logic 0
I/O X-Card Analog Voltage Input Pins

Pins 7, 8, 14 and 15 are the analog voltage sensing pins configured in
ACEmanager. Analog inputs monitor voltage changes in small increments. This
allows you to monitor equipment that reports status as an analog voltage. You can
use volts as the units reported or you can use the ACEmanager I/O Configuration
screen to convert voltage to the desired units of measurement. You can also use
the Event Reporting feature in ACEmanager to configure reports to be sent when
an analog threshold is crossed. For more information, refer to the ALEOS
Software Configuration User Guide.
The pins have a maximum rating of 30 V, 200 µA.
Table 2-8: I/O X-Card Analog Voltage Input Pins

Pins Name Specification Parameter Min Typical Max Units
7 AIN[1...4] Voltage range VADC 0 — 30 V

8
14 Input leakage current — — 200 µA
15
Input capacitance CIN — 30 — pF
Error 0 2.5 5 %
These pins detect inputs of 0–30 VDC across the pins to ground. When used with
a sensor to transform values into voltages, the pins can monitor measurements
like temperatures, pressures or the volume of liquid in a container. ACEmanager
can transform these voltages into meaningful values. In ACEmanager, events
reporting tells the gateway to perform an action when a specified voltage is
detected.
Rev 7 Aug.15 43
AirLink gateway configured in ACEmanager

to send an email when storage tank is Level Full
almost empty (5 V on pin) Storage tank Sensor output
level sensor voltage = 20 V
Analog voltage input Storage
available on connector Tank
pins 7, 8, 14, 15
Note: Pins have a maximum rating

Level Almost empty
of 30 V, 200 µA Sensor output
voltage = 5 V
Figure 2-27: I/O X-Card Analog Voltage Input Operation
I/O X-Card RS-232 Port

Four pins on the high density DB15 support a 4-wire RS-232 interface. The
interface also supports features like AT, TCP PAD and UDP PAD.
Table 2-9: I/O X-Card RS-232 Port

Pins Name Specification Parameter Min Typical Max Units
1 TXD Output low state voltage range VOL -5.0 -7.0 — V

2 CTS
Output high state voltage range VOH +5.0 +7.0 — V
Short circuit current 1 short — ±35 ±70 mA
Leakage current 1 leak — ±0.1 ±10 µA
5 RXD Input low state voltage range VIL -5.0 — -20 V

6 RTS
Input high state voltage range VIH +5.0 — +20 V
Input resistance R in 3 5 7 k
Note: There is no connection for RI, DCD, DTR or DSR. These are available on the DB-9
serial port. See Serial Port on page 38.
Dual Ethernet X-Card

This card adds two RJ-45 Ethernet ports to the gateway for a total of three. The
two Ethernet ports on the X-Card are bridged with the gateway’s main Ethernet
port, automatically becoming part of the same subnet.
The main Ethernet port on the rear panel is a high performance Ethernet port with
data rates up to 100 Mbps.
The Dual Ethernet X-Card provides additional Ethernet ports for applications
requiring lower throughput (in the range of 8–9 Mbps, or less if both ports are
being used).
44 4114008
For example, the Ethernet ports on the Dual Ethernet X-Card are ideal for
applications that run on IP or other protocols that run on top of IP such as TCP
and UDP.
Other suggested applications include:
• Modbus applications
• Low Resolution MMS (MultiMediaStreaming using mms://) applications
• Message Queuing Telemetry Transport (MQTT) applications
• Low Resolution Video surveillance applications
Configuring Dual Ethernet X-Card Ports

When your GX Series gateway has a Dual Ethernet X-Card installed, you can
configure the additional Ethernet ports as Ethernet 2 and Ethernet 3 on the
ACEmanager LAN > Ethernet screen. Information about the Ethernet ports
appears on the Status > LAN and the Status > About screens. The LAN IP
packets sent and received fields on the Status > LAN screen show the cumulative
totals for all LAN interfaces.
Rev 7 Aug.15 45
46 4114008
3: Configuring AirLink GX Series 3
gateways
This chapter shows you how to communicate with and configure the
Sierra Wireless AirLink GX Series gateway.
Connection Ports
You can connect to the gateway’s:
• USB port (Micro AB)
• Ethernet port (RJ-45)
• Serial port (9-pin RS-232)
USB Port
The USB port can be either a:
• Virtual Ethernet port
• Virtual serial port
Drivers must be installed on the PC for it to work in either mode. They
are available for download at source.sierrawireless.com.
We recommend you:
• Use a USB 2.0 cable
• Connect directly to your computer for best throughput
Configuring with ACEmanager

After the initial power up:
1. In the laptop connected to the gateway, open a web browser.
2. In the browser’s address bar, enter:
http://192.168.13.31:9191
Note: It may take a minute or two for the gateway to respond after the first
power up.
The ACEmanager login screen appears.

3. The default user name, user, is already entered. Enter the default
password,12345.
Rev 7 Aug.15 47
Figure 3-1: ACEmanager Login Screen
The ACEmanager Status > Home page appears1.
Figure 3-2: ACEmanager Status > Home page
4. If the gateway does not automatically connect to the network:

a. Check the Network State field. It should say “Network Ready”. If it says
“No SIM or Unexpected SIM”, check that the correct SIM card is inserted.
(See Installing the SIM Card on page 16.)
b. Check the Signal Strength field. It should be greater than -100.
1. The appearance of the screen varies depending on the version of ALEOS installed
on the gateway and the type of network the gateway is connected to.
48 4114008
Configuring AirLink GX Series gateways
c. Check the APN on the WAN/Cellular tab. If an error message appears in

this field, contact your Mobile Network Operator. They may need to
provide you with an APN to enter in the User Entered APN field.
Figure 3-3: ACEmanager: WAN/Cellular
To configure the gateway using ACEmanager, refer to the ALEOS Software

Configuration User Guide, available for download from source.sierrawireless.com.
After the GX Series gateway is connected and configured, you can save the
configuration as a template to the configuration PC and then apply this template
to subsequent GX Series gateways. For details, refer to the ALEOS Software
Configuration User Guide.
Configuring with AirLink Management

Service
AirLink Management Service (ALMS) is a cloud-based service that provides
remote monitoring and configuration of multiple AirLink gateways.
To use ALMS, you must have an account. For more information, go to
www.sierrawireless.com/ALMS.
Rev 7 Aug.15 49
To access AirLink Management Service:

1. Connect a laptop to the GX Series gateway with an Ethernet cable.
2. Log in to ACEmanager.
3. Go to the Services tab and ensure that ALMS is enabled and the server URL
is http://na.m2mop.net/msci/com. If this is not the case, enter the correct
URL, click Apply and then click Reboot.
4. In your browser, go to http://airvantage.net and log in.
5. Follow the instructions in the online ALMS documentation to register your
gateway.
Configuring with AT Commands

You can also configure GX Series gateways using AT commands over the RS-232
serial port or the USB port (configured as a virtual serial port). All the commands
are listed in the ALEOS Software Configuration User Guide.
In ACEmanager, mouse over a red AT to the left of a listing to see a popup
showing the AT command for that item.
• Most AT commands are prefaced with AT. Exceptions are noted in the ALEOS
Software Configuration User Guide.
• The acceptable format and parameters are listed with each command in the
ALEOS Software Configuration User Guide.
• If you enter a recognized AT command, the GX Series gateway responds with
“OK.” If the command is wrong, the GX Series gateway responds with
“ERROR” or “Unsupported.”
50 4114008
4: AirLink GX Series Specifications 4
RF Specifications
Radio Frequency Bands

Table 4-1: GX450 North America—MC7354
Radio Band Frequency
Technology
LTE Band 2 (1900 MHz) Tx: 1850–1910 MHz

Rx: 1930–1990 MHz
Band 4 (AWS) Tx: 1710–1755 MHz

(1700 / 2100 MHz) Rx: 2110–2155 MHz
Band 5 (850 MHz) Tx: 824–849 MHz

Rx: 869–894 MHz
Band 13 (700 MHz) Tx: 777–787 MHz

Rx: 746–756 MHz
Band 17 (700 MHz) Tx: 704–716 MHz

Rx: 734–746 MHz
Band 25 Tx: 1850–1915 MHz

(1900 MHz Block G) Rx: 1930–1995 MHz
CDMA/EV-DO BC0 Tx: 824–849 MHz

(Cellular 800 MHz) Rx: 869–894 MHz
BC1 (PCS 1900 MHz) Tx: 1850–1910 MHz

Rx: 1930–1990 MHz
BC10 Tx: 817–824 MHz

(Secondary 800 MHz) Rx: 861–869 MHz
HSPA Band 1 (2100 MHz) Tx: 1920–1980 MHz

Rx: 2110–2170 MHz
Band 2 (1900 MHz) Tx: 1850–1910 MHz

Rx: 1930–1990 MHz
Band 4 Tx: 1710–1755 MHz

(AWS 1700/ 2100 MHz) Rx: 2110–2155 MHz
Band 5 (850 MHz) Tx: 824–849 MHz

Rx: 869–894 MHz
Band 8 (900 MHz) Tx: 880– 915 MHz

Rx: 925– 960 MHz
Rev 7 Aug.15 51
Table 4-1: GX450 North America—MC7354 (Continued)

Technology
EDGE GSM 850 (850 MHz) Tx: 824–849 MHz

Rx: 869–894 MHz
GSM 900 (900 MHz) Tx: 880–915 MHz

Rx: 925 –960 MHz
DCS 1800 (1800 MHz) Tx: 1710–1785 MHz

Rx: 1805–1880 MHz
PCS1900 (1900 MHz) Tx: 1850–1910 MHz

Rx: 1930–1990 MHz
Table 4-2: GX450 International—MC7304

Technology

Rx: 2110–2170 MHz
Band 3 (1800 MHz) Tx: 1710 –1785 MHz

Rx: 1805–1880 MHz
Band 7 (2600 MHz) Tx: 2500–2570 MHz

Rx: 2620– 2690 MHz
Band 8 (900 MHz) Tx: 800–915 MHz

Rx: 925 – 960 MHz
Band 20 (800 MHz) Tx: 832 – 862 MHz

Rx: 791–821 MHz
HSPA Band 1 (2100 MHz) Tx: 1920–1980 MHz

Rx: 2110 –2170 MHz
Band 2 (1900 MHz) Tx: 1850–1910 MHz

Rx: 1930–1990 MHz
Band 5 (850 MHz) Tx: 824–849 MHz

Rx: 869–894 MHz
Band 8 (900 MHz) Tx: 880 –915 MHz

Rx: 925–960 MHz
52 4114008
AirLink GX Series Specifications
Table 4-2: GX450 International—MC7304 (Continued)

Technology
EDGE GSM 850 (850 MHz) Tx: 824–849 MHz

Rx: 869–894 MHz
GSM 900 (900 MHz) Tx: 880– 915 MHz

Rx: 925–960 MHz
DCS 1800 (1800 MHz) Tx: 1710–1785 MHz

Rx: 1805–1880 MHz
PCS1900 (1900 MHz) Tx: 1850–1910 MHz

Rx: 1930–1990 MHz
Table 4-3: GX440 Verizon Wireless—MC7750

Radio Technology Band Frequencies

Rx: 746–756 MHz
CDMA/EV-DO BC0 (Cellular) Tx: 824–849 MHz

(800 MHz) Rx: 869–894 MHz
BC1 (PCS) Tx: 1850–1910 MHz

(1900 MHz) Rx: 1930–1990 MHz
Table 4-4: GX440 AT&T and Canada—MC7700

Radio Technology Band Frequency
LTE Band 1 (2100 MHz) Tx: 1920 –1980 MHz

Rx: 2110–2170 MHz
Band 4 (AWS) Tx: 1710– 1755 MHz

1700/2100 MHz Rx: 2110– 2155 MHz
Band 17 (700 MHz) Tx: 704 – 716 MHz

Rx: 734–746 MHz
HSPA Band I Tx: 1920 –1980 MHz

(2100 MHz) Rx: 2110–2170 MHz
Band 2 Tx: 1850–1910 MHz

(1900 MHz) Rx: 1930–1990 MHz
Band 5 Tx: 824 –849 MHz

(850 MHz) Rx: 869 –894 MHz
Band 6 Tx: 830 –840 MHz

(800 MHz) Rx:875– 885 MHz
Rev 7 Aug.15 53
Table 4-4: GX440 AT&T and Canada—MC7700 (Continued)

Radio Technology Band Frequency
EDGE GSM 850 Tx: 824–849 MHz

(850 MHz) Rx: 869– 894 MHz
EGSM 900 Tx: 880– 915 MHz

(900 MHz) Rx: 925–960 MHz
DCS1800 Tx: 1710–1785 MHz

(1800 MHz) Rx: 1805–1880 MHz
PCS 1900 Tx: 1850–1910 MHz

(1900 MHz) Rx: 1930– 1990 MHz
Table 4-5: GX400 Verizon Wireless and Sprint—MC5728

CDMA/EV-DO BC0 Tx: 824– 849

(Cellular 800 MHz) Rx: 869–894
BC1 (PCS 1900 MHz) Tx: 1850–1910

Rx: 1930–1990
Table 4-6: GX400 AT&T, Canada, and International—MC8705

HSPA Band I Tx: 1920–1980 MHz

(2100 MHz) Rx: 2110–2170 MHz
Band 2 Tx: 1850–1910 MHz

(1900 MHz) Rx: 1930–1990 MHz
Band 5 Tx: 824–849 MHz

(850 MHz) Rx: 869 –894 MHz
Band 6 Tx: 830–840 MHz

(800 MHz) Rx: 875 –885 MHz
Band 8 Tx: 880– 915 MHz

(900 MHz) Rx: 925–960 MHz
EDGE GSM 850 Tx: 824–849 MHz

(850 MHz) Rx: 869–894 MHz
EGSM 900 Tx: 880– 915 MHz

(900 MHz) Rx: 925– 960 MHz
DCS1800 Tx: 1710–1785 MHz

(1800 MHz) Rx: 1805–1880 MHz
PCS 1900 Tx: 1850–1910 MHz

(1900 MHz) Rx: 1930–1990 MHz
54 4114008
Radio Module Conducted Transmit Power

The following tables provide radio module conducted transmit power
specifications. The radio module type is printed on the label on the bottom of the
gateway and is available in ACEmanager (Status > About).
AirLink GX450
Table 4-7: GX450 North America—MC7354a Conducted Transmit Power

Band Conducted Tx Notes
Power (dBm)
LTE
Band 1 +23±1
Band 4
Band 13
Band 17
Band 25
UMTS
Band 1 (IMT 2100 12.2 kbps) +23±1 Connectorized (Class 3)

Band 2 (UMTS 1900 12.2 kbps)
Band 4 (AWS 1700/2100
12.2 kbps)
GSM / EDGE
GSM 850 CS +32±1 GMSK mode, connectorized

GSM 900 CS (Class 4)
+27±1 8 PSK mode, connectorized

(Class E2)
DCS 1800 CS +29±1 GMSK mode, connectorized

PCS 1900 CS (Class 4)

(Class E2)
CDMA
Band Class 0 (Cellular) +24+0.5/-1
Band Class 1 (PCS)
Band Class 10 (Cellular)

a. You can view the Radio Module Type in ACEmanager (Status > About).
Rev 7 Aug.15 55
Table 4-8: GX450 International—MC7304a Conducted Transmit Power

Power (dBm)
LTE
Band 1 +23±1
Band 3
Band 8
Band 20
Band 7 +22±1
UMTS

GSM / EDGE


(Class E2)


(Class E2)
AirLink GX440
Table 4-9: GX440 Verizon Wireless—MC7750a Conducted Transmit Power
Band Average Conducted Tx Power (dBm)
LTE
Band 13 +23 ±1
CDMA
CDMA Band Class +23.5 ±1 (channel 1175)

0 (Cellular) +24±1 (other channels)
56 4114008
Table 4-10: GX440 AT&T, Bell, and Canada—MC7700a Conducted Transmit

Power
Power (dBm)
LTE
Band 1 +22±1
Band 4 +23±1
Band 17
UMTS

Band 1 (IMT 2100 MHz) 12.2 +23±1 Connectorized (Class 3)

kbps
GSM / EDGE


(Class E2)


(Class E2)
Rev 7 Aug.15 57
AirLink GX400
Table 4-11: GX400 Verizon Wireless and Sprint—MC5728a Conducted
Transmit Power
Technology Average Conducted Tx Power (dBm)
IS-95 +24±1
IS-2000
1xEV-DO, Rev. 0
1xEV-DO, Rev. A
Table 4-12: GX400 AT&T, Canada, and International—MC8705a Conducted

Transmit Power
Power (dBm)
GSM / EDGE


(Class E2)


(Class E2)
UMTS

Band 8 (900 MHz) 12.2 kbps
Host Interfaces
• 10/100 Base-T RJ-45 Ethernet
• RS-232 Serial port
• USB V2.0 Micro-AB connector
• 3 SMA antenna connectors (RF, GPS, Rx Diversity)
• Support for active antenna
58 4114008
GPS Technology
• Protocols: NMEA 0183 V3.0, TAIP, RAP
• 4G LTE Models:
· Acquisition time: 2 sec hot start
· Accuracy: < 2 m (50%), < 5 m (90%)
· Tracking sensitivity: -161 dBm
• 3G Models:
· Acquisition time: 9 sec hot start
· Accuracy: < 3 m (50%), < 8 m (90%)
· Tracking sensitivity: -152 dBm
Protocols
• Network: TCP/IP, UDP/IP, DNS
• Routing: NAT, Host Port Routing, DHCP, PPPoE, VLAN, VRRP
• Application: SMS, Telnet/SSH, SMTP, SNMP, SNTP
• Serial: TCP/UDP PAD Mode, Modbus (ASCII, RTU, Variable), PPP
Events Reporting
• Event Types:
· Digital input
· GPS/AVL
· Network parameters
· Data usage
· Timer
· Power
· Gateway temperature
• Report/Action Types:
· SMS
· Email
· SNMP trap
· Relay output
· GPS RAP report
· Events protocol message to server
VPN/Security
• IPsec, SSL, and GRE VPN client
• Up to 5 VPN tunnels
• IKE encryption
• Port forwarding and DMZ
• Port filtering
• Trusted IP
• MAC address filtering
Rev 7 Aug.15 59
Gateway Management
• AirLink Management Service cloud-based gateway management application
For more information, go to www.sierrawireless.com/ALMS.
• ACEManager web-based gateway configuration software
For more information, refer to the ALEOS Software Configuration User Guide.
• AT Commands
For more information, refer to the ALEOS Software Configuration User Guide.
ALEOS Application Framework

• Lua language coding platform
• Remote application management
• Eclipse-based IDE
• Integrated real-time debugging
Input/Output
• Configurable I/O on power connector
• Input ON voltage: 3.3 VDC to 30 VDC
• Input OFF voltage: 0 VDC to 1.2 VDC
• Output maximum switching capability 200 mA @ 30 VDC
Power Consumption
Table 4-13: GX Series gateway power consumption (without X-Card)
AirLink GX Series Gateways (no X-Card installed)
Maximum current draw at 12 V 1A
Typical current draw at 12 V 0.45 A
Low Power Mode current draw at 12 V 50 mA
Additional Power Consumption with X-Cards Installed

Table 4-14 outlines the increase in power consumption if you have an X-Card
installed in the GX Series gateway.
Table 4-14: Additional power consumption with X-Card installed a

Dual Ethernet Wi-Fi X-Card Serial I/O X-Card
X-Card
Change Typical 148 mA 110 mA 19 mA
Change Maximum 200 mA 155 mA 30 mA

a. Values are averaged over 2 minutes at +12 V at room temperature.
60 4114008
Environmental Specifications
• Operating temperature: -30°C to +70°C (-22°F to +158°F)1 2
• Storage temperature: -40°C to +85°C (-40°F to +185°F)
• Humidity: Maximum 90% RH @ 60°C (140°F)
Table 4-15: Environmental Test Specifications

Category Operational / Reference
Non-operational
Temperature Operational MIL-STD-810G, 501.5, 502.5
Non-operational MIL-STD-810G, 501.5, 502.5
Humidity Operational MIL-STD-810G, 507.5
Drop Non-operational ISTA 2A 2001, test categories 1, 4, 5, and 6

or equivalent
Vibration Operational MIL-STD-810G, test method 514.6, 527
Shock Operational MIL-STD-810G, test method 516.6
Thermal Shock — MIL-STD-810G, test method 503.5
IP Rating — IP64
Wi-Fi X-Card
• IEEE 802.11b/g/n
• Both access point and client capability
• When used as an access point, up to 8 clients can connect simultaneously
• When used as a client, can connect to one of up to 10 configured access
points.
• Security:
· WEP 64-bit and 128-bit encryption with H/W TKIP processing
· WPA/WPA2 (Wi-Fi Protected Access)
· AES-CCMP hardware implementation as part of 802.11i security
• SMA antenna connector
• Frequency range: 2.4 GHz
Number of channels:
• 802.11b:
· USA, Canada, and Taiwan—11
· Most European countries—13
· France—4
· Japan—14
1. The AC adapter has a narrower range of operating temperatures. See AC Adapter

AC Power Adapter Environmental Specifications on page 65.
2. UL Listed for use in ambient temperatures not exceeding 60°C.
Rev 7 Aug.15 61
• 802.11g:
· USA, Canada, and Taiwan—11
· Most European countries—13
· Japan—13
• 802.11n:
· HT20: Channel 1~14 (2412~2484)
· HT40: Channel 1~7 (2422~2472)
• Output power—WAN:
· 802.11b: typical 16 dBm ± 1.5 dBm
· 802.11g: typical 14 dBm ± 1.5 dBm
· 802.11n (HT20 and HT40): typical 13 dBm ± 1.5 dBm
• Receive sensitivity (WAN):
· 802.11b: typical -86 dBm at 11 Mbps
· 802.11g: typical -70 dBm at 54 Mbps
· 802.11n: typical -69 dBm at HT20 MCS7
· 802.11n: typical -66 dBm at HT40 MCS7
• Data Rates
· 802.11b: 1, 2, 5.5, 11 Mbps
· 802.11g: 6, 9, 12, 18, 24, 36, 48, 54 Mbps
· 802.11n: up to 150 Mbps
• Maximum Operating Range
· Open space: ~100–125 m
· Indoors: ~50 m
• RF Output Power
Wi-Fi Network Typical RF Transmit Power
802.11b 16dBm ± 1.5dBm

802.11g 14dBm ± 1.5dBm
802.11n(HT20) 13dBm ± 1.5dBm
802.11n(HT40) 13dBm ± 1.5dBm
I/O X-Card
• 4 configurable digital I/O
• 4 analog inputs
· Range of 0 to 30V
· 10-bit resolution
• RS-232 Serial port
Dual Ethernet X-Card

• 2 configurable RJ-45 Ethernet ports
• LEDs
· Link: 100Base-T=green/10Base-T= off.
· Activity: amber
62 4114008
• Physical Layer Support: 10Base-T, 100Base-T

• Auto Negotiation: 10Base-T, 100Base-T, Half and Full duplex
• Standards: IEEE 802.3 / 802.3u
• Auto Crossover: HP Auto MDI-X
Certifications
Certification GX400 GX440 GX450
FCC   
IC   
PTCRB   
CB Scheme   
Class 1 Div 2   
RCM A-Tick  
CE  
R&TTE  
RoHS  
REACH  
WEEE  
UL 60950 
E-Mark (2009/19/EC), 
ISO 7637-2
GCF 
Power
• Voltage range: 9–36 VDC
Construction Materials
The GX Series case is die cast using aluminum alloy A380, which is powder
coated. The cover is a fire-retardant plastic.
Reliability
The GX Series gateways have an MTBF of approximately 9.5 years.
Rev 7 Aug.15 63
Mechanical Specifications
Weight: 397 g (14 oz.)
98.3 mm
3.9 in.
40.5 mm
1.6 in.
142.0 mm
5.6 in.
Figure 4-1: AirLink GX Series Mechanical Specifications (Standard Gateway Shown)
The locking power connector housing and the internal wire connector that fits it
are:
• Tyco micro Mate-N-Lok double row connector housing receptor
p/n 794617-4
• Tyco female 3 mm Centerline, 250 V, 5 A max. crimp terminal
p/n 794606-1
64 4114008
AC Power Adapter Specifications

This section describes the specifications for the AC power adapter supplied with
GX Series gateways.
AC Power Adapter Input

The input voltage range is 90 VAC to 264 VAC.
Minimum Typical Maximum
Input Voltage 90 VAC 100–240 VAC 264 VAC
Input Frequency 47 Hz 50/60 Hz 63 Hz
The maximum input current is 500 mA at 100–240 VAC.

The inrush current will not exceed 70 A at 100–240 VAC input and maximum load
from a cold start at 25°C.
AC Power Adapter Output
Minimum Typical Maximum Test conditions
Output Voltage 11.4 VDC 12.0 VDC 12.6 VDC 0 ~ 1.5 A loading
AC Power Adapter Environmental Specifications
Operating
Operating Temperature 0°C ~ 40°C (operates normally)
Relative Humidity 10% ~ 90%
Altitude Up to 2,000 meters
Vibration 1.0 mm, 10–55 Hz, 15 minutes per cycle for each axis (X, Y, Z)
Non-operating
Storage Temperature -30°C ~ 70°C
Relative Humidity 10% ~ 90%
Vibration and Shock MIL-STD-810D, method 514
AC Power Adapter Reliability and Quality Control

When the power supply is operating within the limits of this specification, the
MTBF of the AC power adapter is at least 50,000 hours at 25°C (MIL-HDBK-
217F).
Rev 7 Aug.15 65
AC Power Adapter Safety Standards

The power supply is certified with the following international regulatory standards:
Regulatory Country or Certified Standard

Agency Region
UL USA Approved UL60950-1
GS Europe Approved EN60950-1
CE Europe Approved EN60950-1
SAA Australia Approved AS/NZS 60950
CCC China Approved GB4943
CUL Canada Approved CSA C22.2 NO.60950-1
AC Power Adapter EMC Standards

The power supply meets the radiated and conducted emission requirements for
EN55022, FCC Part 15, Class B, GB9254.
AC Power Adapter Hazardous Substances

• EU Directive 2011/65/EU “RoHS”
• EU Directive 2002/96/EC “WEEE”
• REACH
AC Power Adapter Energy Efficiency

• No-load power consumption is less than 0.3 W at input
115/230 VAC 60/50 Hz.
• Average active mode efficiency is greater than 80.4% at input
115/230 VAC 60/50 Hz.
• International Efficiency Level V
• Energy Star Energy Efficiency requirements for external power supplies
(EPS Version 2)
• Canada’s Energy Efficiency Regulations for external power supplies
66 4114008
5: Regulatory Information 5
Federal Communications
Commission Notice (FCC United
States)
This equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial
environment.
This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
Warning: Changes or modifications to this gateway not expressly approved

by Sierra Wireless could void the user's authority to operate this equipment.
Notice for Canadian Users

This Class A digital apparatus complies with ICES-003.
Cet appareil numérique de la classe A est conforme à la norme
NMB-003 du Canada.
Industry Canada Notice

This Class A device complies with RSS-210 of the Industry Canada
rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including
interference that may cause undesired operation of the device.
Rev 7 Aug.15 67
Avis d’Industrie Canada

Cet appareillage numérique de la Classe A est conforme aux normes RSS-210
du Canada. L’utilisation de ce dispositif est autorisée seulement aux conditions
suivantes :
1. Il ne doit pas produire de brouillage et
2. Il doit accepter tout brouillage radioélectrique reçu, même si ce brouillage est
susceptible de compromettre le fonctionnement du dispositif.
Important Information for North American

Users on Radiation Exposure
This equipment complies with FCC/IC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
a minimum distance of 20 cm between the radiator and the user’s body.
Warning: This gateway is only to be installed by qualified personnel.
To comply with FCC/IC regulations limiting both maximum RF output power and
human exposure to RF radiation, maximum antenna gain must not exceed the
values given in the tables in Maximum Antenna Gain (Gain D'antenne Maximal)
on page 69.
Warning: A minimum separation distance of 20 cm must be maintained between the

antenna(s) used for this transmitter and all personnel.
Informations Importantes Pour les Utilisateurs Nord-

Américains sur L'exposition aux Radiations
Ce matériel est conforme aux limites établies par FCC/IC en matière d’exposition
aux radiofréquences dans un environment non contrôlé. Ce matériel doit être
installé et utilisé à une distance d’au moins 20 cm entrel’antenne et le corps de
l’utilisateur.
Avertissement : Ce produit est uniquement être installé par du personnel qualifié.
Pour se conformer aux normes FCC/IC réglementation limitée à la fois la

puissance maximale de sortie RF et l'exposition humaine aux rayonnements RF,
gain d'antenne maximal ne doit pas dépasser les valeurs indiquées dans les
tableaux de la section de gain d'antenne maximal.
Avertissement : Une distance minimale de 20 cm doit être maintenue entre l'antenne

(s) utilisées pour cet émetteur et l'ensemble du personnel.
68 4114008
Regulatory Information
Maximum Antenna Gain (Gain D'antenne Maximal)

The Wi-Fi X-Card may transmit simultaneously with other collocated radio
transmitters within a host device, as permitted by FCC/IC multi-transmitter
product procedures.The antenna gain must not exceed the limits and
configurations shown in the following tables:
Gateway Frequency Band FCC ID / IC Number
N7NMC8705/ N7N-MC5728/
2417C-MC8705 2417C-MC5728
Standalone Collocated Standalone Collocated
GX400 Cellular Band 7.5 dBi 6 dBi 4.55 dBi 3 dBi
PCS Band 3 dBi 3 dBi 2.85 dBi 2.5 dBi
Collocated Transmitter WLAN (2.4 GHz) N/A 2 dBi N/A 2 dBi

(Wi-Fi X-Card Option)
Device Frequency Band FCC ID / IC Number
N7NMC7700/ N7NMC7750/
2417C-MC7700 2417C-MC7750
Standalone Collocated Collocated Standalone Collocated

General Controlled
Use a Use b
GX440 Cellular Band 7 dBi 4 dBi 7 dBi 7.5 dBi 5.5 dBi
PCS Band 3 dBi 3 dBi 3 dBi 3 dBi 3 dBi
LTE Band 4 5 dBi 5 dBi 5 dBi N/A
LTE Band 13 N/A 10.17 dBi 6.4 dBi
LTE Band 17 7 dBi 5 dBi 7 dBi N/A
Collocated Transmitter WLAN (2.4 GHz) N/A 2 dBi 2 dBi N/A 2 dBi
a. General use refers to a device that can be used by the general public.
b. Controlled use refers to a device that is intended to be used by persons who are fully aware of, and can exercise control over, their expo-
sure. Controlled use devices are typically installed in non-public areas and are not intended for use by members of the general public.
Rev 7 Aug.15 69
Device Frequency Band FCC ID/IC Number
N7NMC7355
2417C-MC7355
Standalone Collocated
GX450 Cellular Band 6.5 dBi 3.0 dBi
PCS Band 3.0 dBi 3.0 dBi
Band 4 6.0 dBi 6.0 dBi
Collocated Transmitter WLAN (2.4 GHz) N/A 2.0 dBi

EU (AirLink GX400 and GX450 Only)

Sierra Wireless hereby declares the AirLink GX400 and AirLink GX450 conform
to all the essential requirements of Directive 1999/5/EC.
These products display the CE mark.
The AirLink GX400 and AirLink GX450 are compliant with the RF exposure
requirements at 20 cm separation distance specified in EN 62311:2008 and
1999/519/EC for mobile exposure conditions, provided the maximum antenna
gain does not exceed the limits given in the table below.
Model Frequency Band Maximum

Antenna Gain (dBi)
GX400 WWAN 5.00

(MC8705 module)
GX450 WWAN 5.00

(MC7304 module)
Optional Wi-Fi X-Card WLAN (2.4 GHz) 2.00
Note: The Wi-Fi X-Card only works in the 2.4 GHz band.
Warning: These products are only to be installed by qualified personnel.
70 4114008
Regulatory Information
Warning: Changes or modifications to this gateway not expressly approved by Sierra

Wireless could void the user's authority to operate this equipment.
Warning: A minimum separation distance of 20 cm must be maintained between the

antenna(s) used for this transmitter and all personnel.
Declaration of Conformity
The Declaration of Conformity made under Directive 1999/5/EC is available for
viewing at: source.sierrawireless.com.
WEEE Notice
If you purchased your AirLink GX Series gateway in Europe, please return it to

your dealer or supplier at the end of its life. WEEE products may be recognized by
the wheeled bin label on the product label.
Rev 7 Aug.15 71
72 4114008
Index
A Digital I/O pins on X-Card, 40
Diversity/AUX Antenna Connector, 11
AC power adapter, specifications, 65 Dual Ethernet X-Card, 12
Accessories, 14
ACEmanager, 13
ACEview, 13
E
AirLink Management Service (ALMS), 13
Environmental specifications, 61
ALEOS
Ethernet
default user name and password, 47 computer connection and log in, 47
description of, 12
connector, 11
X-Card installed, 39
virtual Ethernet/serial port, 47
ALEOS Application Framework, 60 EU, 70
Analog input voltage sensing
Events reporting, 59
on power connector, 37
Expansion Card, 39
on X-Card, 40
Antenna
auxiliary receive port, 11 F
connection of, 31
Diversity/AUX, 11 FCC, 67
GPS connector, 11 Front panel, 10
installation, 29
maximum gain, 10, 69
receive and transmit port, 10
G
safe mounting, 27
Gateway
separation, 29 description, 10
AUX/Diversity antenna connector, 11
front panel, 10
installing, 15
C rear panel, 10
tools and material, 15
Cables GPS
connecting to gateway, 31 antenna connector, 11
power and data, connection of, 31 antenna, mounting, 31
Certifications, 63 technology supported, 59
Communication
command line prompt, using, 32
connection, 31
H
Ethernet connector, 11
Host interfaces, 58
TCP PAD, 11
UDP PAD, 11
virtual Ethernet/serial port via USB, 11 I
Wi-Fi X-Card, 40
X-Card RS-232 port, 40 I/O X-Card, 12
Configuring with Industry Canada, 67
ACEmanager, 47 Input/Output X-Card, 40
AirLink Management Service, 49 installation, 15
AT commands, 50 Installing SIM card, 16
Connecting to IP address, obtaining with command line prompt, 32
gateways and power, 31
Construction materials, 63
Contact information, 5
L
LED
D also see specific LED, 10
description of LED, 32
Default settings for gateway, reset to, 10 Ethernet, 33
Description, gateway, 10
Rev 7 Aug.15 73
M T
Measuring external voltages, 37 TCP PAD, 11
Mechanical specifications, 64
Mounting
general instructions, 27 U
GPS antenna, 31
UDP PAD, 11
in vehicle, 27
USB port
on front panel, 11
O uses of, installing drivers for, 47
Output/Input X-Card, 40
V
P Vehicle
antenna, safe mounting, 27
Pinging gateway with command line prompt, 32 mounting, 28
Power Virtual Ethernet port, 11
connector, measuring external voltages, 37 Voltage
Power consumption, 60 analog voltage sensing pins on X-Card, 40
Protocols, 59 monitoring battery or power input, 37
range, 63
VPN/Security, 59
R
Radiation exposure, 68 W
Radio frequency bands supported, 51
Rear panel, 10 Warranty, 14
Receive port, backup, 11 Wi-Fi X-Card, 40
Regulatory information, 67
Reliability, 63
Reset button, 10 X
RS-232 port
X-Card, 12, 39
on rear panel, 11
analog voltage input pins, 43
on X-Card, 40
description, 12
digital I/O, analog voltage sensing, pins, 40
S Dual Ethernet, specifications, 62
I/O specifications, 62
Safety and Hazards, 3 installed indicator in ALEOS, 39
Serial port Wi-Fi, 40
RS-232, 11 Wi-Fi specifications, 61
virtual serial port, 47
SIM card, installing, 16
Specifications, 51
74 4114008

Airlink GX Series Hardware User Guide r7

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AirLink GX Series

Hardware User Guide

Warning: EXPLOSION HAZARD–SUBSTITUTION OF COMPONENTS MAY IMPAIR

Avertrissement: RISQUE D’EXPLOSION-LA SUBSTITUTION DE COMPOSANTS

Warning: EXPLOSION HAZARD–DO NOT DISCONNECT WHILE CIRCUIT IS LIVE

Avertrissement: RISQUE D’EXPLOSION-NE PAS DEBRANCHER TANT QUE LE

Warning: DO NOT USE THE USB CONNECTOR IN A HAZARDOUS AREA.

Avertrissement: NE PAS UTILISER DE CONNECTEUR USB DANS LES

Warning: DO NOT USE THE RESET BUTTON IN A HAZARDOUS AREA.

Avertrissement: NE PAS UTILISER LE BOUTON DE RESET DANS UN

Copyright © 2015 Sierra Wireless. All rights reserved.

Contact International Contact Information

Technical support: Additional support resources, such as technical

Company information: www.sierrawireless.com

Sierra Wireless Headquarters Contact Information

Postal Address: Sierra Wireless

Installation and Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Connecting a DC Power Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Configuring AirLink GX Series gateways . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

AirLink GX Series Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Antenna GPS Antenna Diversity/AUX Ethernet

USB Port Serial Port Power Connector

• Antenna Connector – This is the radio’s receive and transmit port.

• GPS Antenna Connector – This connects an optional GPS antenna to the

• Diversity/AUX Antenna Connector – This connects an optional auxiliary

Note: The Diversity/AUX connector is receive only, it does not transmit.

• Ethernet Connector – This RJ-45 connector connects a standard Ethernet

GX Series gateways also accept AT Commands.

AirLink Management Service

Figure 1-3: ACEview Screen

Included with AirLink GX440 and GX400

Tools and Materials Required

Installing the SIM Card

Installing the SIM Card—No X-Card present

2) Remove the cover.

3) Slide the SIM card

Note the direction of notched

Installing the SIM Card—Wi-Fi X-Card present

To install a SIM card in a GX Series gateway with a Wi-Fi X-Card installed:

SMA antenna connector

Wi-Fi SMA antenna

Figure 2-4: Removing the cover (Wi-Fi X-Card installed)

Note the direction of notched

Figure 2-5: Inserting the SIM card (Wi-Fi X-Card installed)

SMA antenna connector

Installing the SIM Card—I/O X-Card present

To install a SIM card in a GX Series gateway with an I/O X-Card installed:

hexagonal threaded standoffs (jack screws)

Figure 2-8: Tilting the cover (I/O X-Card installed)

Figure 2-9: Removing the cover (I/O X-Card installed)

Note the direction of notched

7. Install the decorative black cover:

Installing the SIM Card—Dual Ethernet X-Card

To install a SIM card in a GX Series gateway with a Dual Ethernet X-Card

Figure 2-12: Removing the screws (Dual Ethernet X-Card installed)

Figure 2-13: Tilting the cover (Dual Ethernet X-Card installed)

Figure 2-14: Removing the cover (Dual Ethernet X-Card installed)

Note the direction of notched

6. Install the decorative black cover: