Question No 01: (06) Marks: Institute of Southern Punjab Multan

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Institute of Southern Punjab Multan

Department of Information Technology


Mid Term Examination
Subject: Management Information System
Class: MIT (Weekend + Regular) Semester: 4th
Section: Date: 05-12-2020
Paper Type: Subjective Time 2 Hours
Allowed:
Instructor Name: Muhammad Kashif
Reg no
Student Name:
Max. Marks 25

Instructions: (Read Carefully)


●Read Question Paper carefully. ●Do not Write anything on Question Paper except your Registration
No and Name. ●Make sure your mobile phone is switched off. ●Any unauthorized material found
during examinations will be regarded as possible evidence of cheating or attempting to do so.
● Avoid cutting / Overwriting. Attempt All Questions.

Question No 01 : [06]Marks

a) Describe the purpose of an MIS feasibility report and the key aspects that would be
included within it.
b) Describe Systems Maintenance Activities in MIS.
Question No 02 [06]Marks

Customer Relationship Management (CRM) systems are a key component of the information
infrastructure for many organizations.

a) Discuss THREE essential requirements of a successful CRM.


b) With reference to examples you have studied or are familiar with, show how the
failure or absence of ONE of these requirements can cause significant difficulty to an
organization.

Question No 03 [06]Marks
a) Describe OLTP, and how does it support decision making?
b) Describe the types of Transaction Processing’s.

Question No 04 [07]Marks
Discuss the Major System Conversion Strategies in MIS. (Detailed discussion)

[Best of Luck] FM ______

HOD ______

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