ISO/IEC 17024:2012 Document matrix

Reference
ISO/IEC
Document / Format No. Documented Information Title
17024:2012
Clause #
4.0 General requirements 4.0
4.1 Legal and contractual matters 4.1
QM/01 Implementation of legal and contractual matter 4.1
4.2 Responsibility for decision on certification 4.2
Procedure for the granting, maintaining, recertifying, expanding and
QP/01 reducing the scope of the certification, and suspending or 4.2
withdrawing the certification
4.3 Management of impartiality 4.3
Procedure for maintaining impartiality of certification activities and
QP/02 4.3
maintaining security of examination materials
E/SYS/01 Impartiality policy 4.3
F/TRG/06 Impartiality and confidentiality agreement 4.3
F/SYS/15 Impartiality check report 4.3
4.4 Finance and liability 4.4
======= Insurance policies 4.4
5.0 Structural requirements 5.0
5.1 Management and organization structure 5.1
QM/01 Organization details 5.1
5.2 Structure of the certification body in relation to training 5.2
Procedure for maintaining impartiality of certification activities and
QP/02 5.2
maintaining security of examination materials
E/SYS/01 Impartiality policy 5.2
F/TRG/06 Impartiality and confidentiality agreement 5.2
F/SYS/15 Impartiality check report 5.2
6.0 Resource requirements 6.0
6.1 General personnel requirements 6.1
QP/03 Procedure for personnel and training 6.1
F/TRG/01 Training Calendar 6.1
F/TRG/02 Training Report 6.1
F/TRG/03 Induction training report 6.1
F/TRG/04 Job Description 6.1
F/TRG/05 Skill matrix (Authorization) 6.1
F/TRG/06 Confidentiality Agreement 6.1
F/TRG/07 Appointment letter 6.1
F/TRG/08 Employees Competence Report 6.1
F/TRG/09 Self study report for trainer 6.1
F/TRG/10 Interview report 6.1
6.2 Personnel involved in the certification activities 6.2
QM/01 Addressed in Quality Manual 6.2
6.3 Outsourcing 6.3
QP/04 Procedure for outsourcing and purchasing 6.3
F/PUR/01 Purchase Order (Work order given for outsourcing) 6.3
F/PUR/02 Indent – Purchase Requisition (Need for outsourcing) 6.3
F/PUR/03 Approved External Providers List 6.3
F/PUR/05 Supplier Evaluation Report (evaluation of external service provider) 6.3
W/CCS/02 Work Instruction for Subcontractor’s Job Responsibilities 6.3
6.4 Other resources 6.4
E/SYS/04 Infrastructure details 6.4
7.0 Records and information requirements 7.0
 7.1 Records of applicants, candidates and certified persons 7.1
QM/01 Process requirements in brief 7.1
7.2 Public information 7.2
QM/01 Process requirements in brief 7.2
7.3 Confidentiality 7.3
QM/01 Process requirements in brief 7.3
7.4 Security 7.4
E/SYS/05 Security policy 7.4
Procedure for maintaining impartiality of certification activities and
QP/02 7.4
maintaining security of examination materials
8.0 Certification schemes 8.0
E/SYS/06/XX Certification scheme 8.0
9.0 Certification process requirements 9.0
9.1 Application process 9.1
QP/05 Procedure for application, assessment and examination 9.1
F/CCS/01 Application form 9.1
9.2 Assessment process 9.2
QM/01 Process requirements in brief 9.2
9.3 Examination process 9.3
QP/05 Procedure for application, assessment and examination 9.3
F/SYS/10 Calibration status of equipment 9.3
W/CCS/01 Work Instruction for Examiners / Invigilators’ Qualification 9.3
9.4 Decision on certification 9.4
QM/01 Process requirements in brief 9.4
9.5 Suspending, withdrawing or reducing the scope of certification 9.5
Policy on granting, maintaining, recertifying, expanding and
E/SYS/07 reducing the scope of the certification, and suspending or 9.5
withdrawing the certification
Procedure for the granting, maintaining, recertifying, expanding and
QP/01 reducing the scope of the certification, and suspending or 9.5
withdrawing the certification
F/CCS/02 Template of certificate 9.5
9.6 Recertification process 9.6
Policy on granting, maintaining, recertifying, expanding and
E/SYS/07 reducing the scope of the certification, and suspending or 9.6
withdrawing the certification
Procedure for the granting, maintaining, recertifying, expanding and
QP/01 reducing the scope of the certification, and suspending or 9.6
withdrawing the certification
9.7 Use of certificates, logos and marks 9.7
E/SYS/08 Use of certificate, mark and logo by certified person 9.7
9.8 Appeals against decisions on certification 9.8
Procedure for receive, evaluate and make decisions on appeals and
QP/06 9.8
complaint
F/CCS/03 Appeal / complaint report 9.8
9.9 Complaints 9.9
Procedure for receive, evaluate and make decisions on appeals and
QP/06 9.9
complaint
F/CCS/03 Appeal / complaint report 9.9
10.0 Management system requirements 10.0
10.1 General 10.1
QM/01 Process requirements in brief 10.1
10.2 General 10.2
10.2.1 General 10.2.1
QM/01 Process requirements in brief 10.2.1
10.2.2 Management System documentation 10.2.2
QM/01 Process requirements in brief 10.2.2
 10.2.3 Control of documents 10.2.3
QP/07 Procedure for document and data control 10.2.3
E/SYS/03 Document codification system 10.2.3
F/SYS/01 Master list and distribution list of documents 10.2.3
F/SYS/02 Change Note 10.2.3
F/SYS/16 Periodic document review report 10.2.3
10.2.4 Control of records 10.2.4
QP/08 Procedure for control of records 10.2.4
F/SYS/04 Masterlist of records 10.2.4
10.2.5 Management review 10.2.5
QP/09 Procedure for management review meeting 10.2.5
F/SYS/13 Circular – MRM Agenda 10.2.5
F/SYS/14 Minutes of management review meeting 10.2.5
10.2.6 Internal audits 10.2.6
QP/10 Procedure for internal audit 10.2.6
F/SYS/06 Audit Plan / Schedule 10.2.6
F/SYS/07 Internal Audit Non–Conformity Report 10.2.6
F/SYS/08 Clause wise document wise audit review report 10.2.6
F/SYS/11 Clausewise audit report – Management requirements 10.2.6
F/SYS/12 Clausewise audit report – Certification requirements 10.2.6
10.2.7 Corrective actions 10.2.7
QP/11 Procedure for corrective action 10.2.7
F/SYS/03 Corrective action report 10.2.7
10.2.8 Preventive actions 10.2.8
QP/12 Procedure for preventive action 10.2.8
F/SYS/09 Preventive action report 10.2.8
Abbrevation - For
QM - Quality Manual, QP - Quality Procedures, E - Exhibit, F - Format, W - Work instruction
SYS - Management system, TRG - Training, CCS - Certification services, PUR - Purchase
Note:
1) In this documentation package many documents are given based on our rich experience of management system. The
user of the kit can remove the format, which is not applicable. All this documents are prepared based on ISO/IEC
17024:2012 standard