Case Study 2: Drive Shaft Decision

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Case Study 2: Drive Shaft Decision

Introduction
John Deere Company is a chief international manufacturer and distributor of industrial farm and
lawn equipment with 16 plants worldwide. Every year it earns around 7.2 billion dollars and
45% of it is pure profit. Amongst the 16 plants worldwide and the plant that bought the shafts
was Des Moines Works (DMW).

BPT is the largest Korean source for DMW since 1987. Around 75% of DMW’s Korean
purchases were from BPT. They bought over 2.7 million dollar worth of parts from them. BPT,
on the other hand, also sold them parts at a price that is 40-60% below us sources.

Problem statement
The main problem with this case is given below –

 Reduced performance of a new seller: Although BPT is well known to DMW for its
excellent parts supply (75% of their Korean purchases of DMW is from BPT only), the
quality of the new shaft parts did not match with their track record.

 DMW’s Extreme cost cutting: DMW was already saving 40-60% price reduction
compared to US sources. This gave them additional profits. But they wanted to lower the
price even more so. This resulted in a catastrophic loss for them.
Recommendation

 Cutting costs should only be taken into account after proper quality is managed.
 Product quality should be checked and re-checked for every shipment, no matter how
much trust the companies have for each other.
 Delivery time should be separate from shipment time and only after a thorough check has
been done, should a company proceed to deliver the shipments.

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