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    Skills: An Ability To Do An Activity or Job Well, Especially Because You Have Practised It

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    Marvin Orlando Contreras Villanueva
    Soft skills are abilities relating to how people interact and work together. They include communication, listening, problem solving, and attitudes like empathy and a willingness to help others. Soft skills equip agents to be faster, more productive, and able to solve complex tasks by facilitating better interactions and teamwork, making soft skills essential for everyday work.

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    Skills: An Ability To Do An Activity or Job Well, Especially Because You Have Practised It

    Uploaded by

    Marvin Orlando Contreras Villanueva
    35 views5 pages
    Soft skills are abilities relating to how people interact and work together. They include communication, listening, problem solving, and attitudes like empathy and a willingness to help others. Soft skills equip agents to be faster, more productive, and able to solve complex tasks by facilitating better interactions and teamwork, making soft skills essential for everyday work.

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    Soft Skills

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    Soft skills are abilities relating to how people interact and work together. They include communication, listening, problem solving, and attitudes like empathy and a willingness to help others. Soft skills equip agents to be faster, more productive, and able to solve complex tasks by facilitating better interactions and teamwork, making soft skills essential for everyday work.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    35 views5 pages

    Skills: An Ability To Do An Activity or Job Well, Especially Because You Have Practised It

    Uploaded by

    Marvin Orlando Contreras Villanueva
    Soft skills are abilities relating to how people interact and work together. They include communication, listening, problem solving, and attitudes like empathy and a willingness to help others. Soft skills equip agents to be faster, more productive, and able to solve complex tasks by facilitating better interactions and teamwork, making soft skills essential for everyday work.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 5

    Skills

    An ability to do
    an activity or job well,
    especially because
    you have practised it
    1

    https://dictionary.cambridge.org/dictionary/english/skill
    SKILL TYPES

    Life Labor Hard Soft


    Skills Skills Skills Skills
    Soft Skills
    Soft skills are non-technical skills that relate to
    how you work. They include how you interact
    with colleagues, how you solve problems, and
    how you manage your work.
    Active listening Clear Self Control
    communication

    Possitive Attitude Empathy Willingness to help Problem solving


    Soft skills equip agents Key
    to be faster and more
    productive Takeaways

    Soft skills equip agents to


    solve complex tasks

    Soft Skills are essentials


    on everyday call

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