Scribd Logo
Upload

Welcome to Scribd!

  • 14 views

    Consumer Protection Act, 2019

    Uploaded by

    tanish gupta
    The Consumer Protection Act, 2019 aims to protect consumers from exploitation and safeguard their rights. It establishes the Central Consumer Protection Authority to protect consumer rights and prevent unfair trade practices. The Act also sets up the National, State, and District Consumer Dispute Redressal Commissions to resolve consumer disputes in a timely manner, with appeals proceeding from lower to higher commissions and ultimately to the Supreme Court.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    Consumer Protection Act, 2019

    Uploaded by

    tanish gupta
    14 views1 page
    The Consumer Protection Act, 2019 aims to protect consumers from exploitation and safeguard their rights. It establishes the Central Consumer Protection Authority to protect consumer rights and prevent unfair trade practices. The Act also sets up the National, State, and District Consumer Dispute Redressal Commissions to resolve consumer disputes in a timely manner, with appeals proceeding from lower to higher commissions and ultimately to the Supreme Court.

    Original Title

    CPA overview

    Copyright

    © © All Rights Reserved

    Available Formats

    DOCX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    The Consumer Protection Act, 2019 aims to protect consumers from exploitation and safeguard their rights. It establishes the Central Consumer Protection Authority to protect consumer rights and prevent unfair trade practices. The Act also sets up the National, State, and District Consumer Dispute Redressal Commissions to resolve consumer disputes in a timely manner, with appeals proceeding from lower to higher commissions and ultimately to the Supreme Court.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    14 views1 page

    Consumer Protection Act, 2019

    Uploaded by

    tanish gupta
    The Consumer Protection Act, 2019 aims to protect consumers from exploitation and safeguard their rights. It establishes the Central Consumer Protection Authority to protect consumer rights and prevent unfair trade practices. The Act also sets up the National, State, and District Consumer Dispute Redressal Commissions to resolve consumer disputes in a timely manner, with appeals proceeding from lower to higher commissions and ultimately to the Supreme Court.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 1

    Consumer Protection Act, 2019

    The consumer protection act, 2019 is to protect consumers from exploitation and to
    safeguard them. For this purpose, it confers certain rights upon consumer under
    Section 2 sub section 9 of the act, namely:

     Right to safety

     Right to be informed

     Right to choose

     Right to be heard

     Right to seek redressal

     Right to consumer awareness

    A consumer is protected against defect in goods and deficiency in services and as per
    Section 2 sub section 42, services include supply of electrical and other energy.

    The act provides for setting up of central consumer protection authority under
    section 3 sub section 1 whose functions are to protect, promote and enforce
    consumer rights, prevent unfair trade practices and publication of false
    advertisements.

    The act also provides for setting up of:

     National Consumer Dispute Redressal Commission, where disputes above


    rupees ten crore are decided

     State Consumer Dispute Redressal Commission, where disputes above rupees


    one crore and not exceeding rupees ten crore are decided

     Dispute Consumer Dispute Redressal Commission, where disputes upto rupees


    one crore are decided.

    The appeal of order of district commission lies in the respective state commission
    and that of state commission lies in the national commission. The appeal of order of
    national commission lies in the supreme court. The commission is acivil court under
    the Code of Civil Procedure, 1908 while trying a suit. Disputes in consumer dispute
    redressal commission are settled within a stipulated time period which makes it time
    effective for the parties.

    You might also like