Technical Service Manual: Granular Ice Machines

Granular Ice Technical Service Manual
TECHNICAL SERVICE MANUAL
GRANULAR ICE MACHINES
MODELS:
ICETECH CD 50
ICETECH CD 90
ICETECH GR140
ICETECH GR 220
ICETECH GR 400
ICETECH GR 560
ICETECH GR 560 SPLIT
CAREFULLY READ THE INSTRUCTIONS CONTAINED IN THIS MANUAL SINCE THEY PROVIDE IMPORTANT
INFORMATION RELATIVE TO SAFETY DURING INSTALLATION, USE AND MAINTENANCE.
1 COD: IQ02_404MTIN.DOC
TABLE OF CONTENTS
1. INTRODUCTION ..................................................................................................................................................................................... 3
1.1. Warnings ......................................................................................................................................................................................... 3
1.2. Description ...................................................................................................................................................................................... 4
1.3. Operating principle ........................................................................................................................................................................ 4
1.4. Electric diagrams ........................................................................................................................................................................... 5
2. SPECIFICATIONS ................................................................................................................................................................................ 12
2.1. Installation diagrams for inlet/outlet tubes and dimensions ................................................................................................... 12
2.2. Consumption data, weights, crated dimensions and volumes .............................................................................................. 12
NOTE: Expansion controlled by a thermostatic valve........................................................................................................................... 15
2.3. Production tables for Ice Flakers ............................................................................................................................................... 16
2.4. About Crushed-Ice production ................................................................................................................................................... 17
3. DELIVERY & UNPACKING ................................................................................................................................................................. 18
4. INSTALLATION ..................................................................................................................................................................................... 19
4.1. Recommended placement of unit.............................................................................................................................................. 19
4.2. Water and Drainage .................................................................................................................................................................... 20
4.3. Connecting unit to water source (water-cooler units) ............................................................................................................. 20
4.4. Connecting unit to drain (water-cooled models)...................................................................................................................... 20
4.5. Electrical connection ................................................................................................................................................................... 21
4.6. Assembling the dispersión one .................................................................................................................................................. 21
5. OPERATION .......................................................................................................................................................................................... 22
5.1. Preliminary checks ...................................................................................................................................................................... 22
5.2. Starting up .................................................................................................................................................................................... 22
5.3. Inspection and adjustment of water level in the tray............................................................................................................... 23
5.4. Cross checking ............................................................................................................................................................................ 23
6. ADJUSTMENTS .................................................................................................................................................................................... 23
7. INSPECTION AND REPLACEMENT PROCEDURES .................................................................................................................... 27
7.1. Lower bearing .............................................................................................................................................................................. 27
7.2. Speed Reducer (Gearbox) ......................................................................................................................................................... 28
7.3. Upper flange ................................................................................................................................................................................. 28
7.4. Upper bearing (depending on the model) ................................................................................................................................ 29
8. MAINTENANCE AND CLEANING INSTRUCTIONS ....................................................................................................................... 30
9. MAINTENANCE AND CLEANING PROCEDURES ......................................................................................................................... 31
9.1. Special advise concerning R-404 Refrigerant ......................................................................................................................... 34
10. TROUBLESHOOTING..................................................................................................................................................................... 35
1. INTRODUCTION
1.1. Warnings
This appliance should be installed by approved Technical Service Personnel.

This plug should be accessible at all times.
To reduce the risk of electrical shock, ALWAYS disconnect the machine BEFORE cleaning or
maintaining the equipment. Do not attempt to install, service, or modify this machine. Improper
use by other than specially trained technicians is extremely dangerous and may result in a fire
or electric shock.
This machine should not be placed outdoors or exposed to rain.
Connect to drinking water mains.
This appliance is not intended for use by young children or infirm persons without supervision.
Young children should be supervised to ensure that they do not play with the appliance.
IMPORTANT!
• DO NOT ATTEMPT TO SERVICE THIS MACHINE AS IT IS DANGEROUS AND COULD

CAUSE SEVERE DAMAGE TO THE UNIT.
•SERVICE SHOULD ONLY BE CARRIED OUT BY TRAINED, QUALIFIED PERSONNEL.
•WE STRONGLY RECOMMEND USING ONLY ORIGINAL REPLACEMENT PARTS
AVAILABLE FROM AN AUTHORIZED DISTRIBUTOR.
•WASTE AND OTHER MATERIAL SHOULD BE DISPOSED OF ACCORDING TO LOCAL
REGULATIONS AND PROCEDURES FOR WASTE DISPOSAL.
•CLEANING AND MAINTENANCE ARE NOT COVERED BY THE WARRANTY.
1.2. Description
Main Features of the Machine
▪ 18/8 stainless steel housing

▪ Powerful speed reducer (24Kg./m. @ 7 rpm.)
▪ Copper evaporator on precision bored tubing
▪ Durable stainless steel auger with resilient coating
▪ Ice drops out of the bottom of unit
▪ Speed reducer in top part of the unit
▪ Ecological refrigerant R404a
1.3. Operating principle
Water enters water trough via a float valve which provides a constant head of water. Through a
hole in the bottom of the trough, water flows into the bottom of the evaporator and floods it to
the same height as in the water trough. Water freezes upon contact with evaporator wall, and is
scraped off as ice by the vertical, rotating auger. Ice is carried upward until it passes through
discharge flap and falls into bin. When bin is full, automatic shut-off sensor (micro-switch on
discharge flap) switches off machine.
IMPORTANT!
If unit is placed on top of a cold room, and/or ice has to fall a long distance from unit, a
MECHANICAL ICE LEVEL SENSOR should be installed. (except 50 and 90)
To prevent ice from compressing in cold storage, we recommend transferring ice through a
plastic tube (80-100 mm diameter) attached to its lower end the DISPERSION CONE which is
PROVIDED WITH THE MACHINE in all models. (except 50 and 90).
1.4. Electric diagrams
ICETECH CD 90
ICETECH GR 560 TRIFASIC
ICETECH GR 560 SPLIT
ICETECH CD 50
ICETECH GR 400, 560
ICETECH DIAMOND 50, 90
MODELO Dimensiones Peso neto Dimensiones Peso bruto

máquina embalado
Ancho x fondo (KG) Ancho x fondo (KG)
x alto x alto
ICETECH 405x515x750 36 480x575x900 41

50
ICETECH 465x595x795 58 535x685x850 63
90
Consumo
agua Consumo
Producción fabricación agua cond. Watios Amp.
Kg/24h (1) L/h (1) L/h (1) -2 -2
MODELO Volt/Hz
ICETECH 40 1.6 460 2.2 220/50
50 A
ICETECH 42 1.6 8 460 2.2 220/50
50 W
ICETECH
90 A 85 3.54 533 2.93 220/50
ICETECH
90 W 85 3.54 20 533 2.93 220/50
MODEL ICE BIN COOLING WATER NET DIMENSIONS GROSS VOLUME

STORAGE WATER CONSUMPTION WEIGHT (CRATED) WEIGHT
CAPACITY CONSUMPTION (KG) X*Y*Z (KG) (M3)
(KG) (L/Hour) (L/Hour)
GR 140 A 60 5.5 70 615x650x146 85 0.58
5
GR 140 W 60 40 5.5 68 615x650x146 83 0.58
5
MODEL REFRIGERANT HIGH PRESURE LOW TOTAL FUSE COMPRESSO TOTAL

CHARGE PRESURE AMPS RATING R POWER POWER
MINIMUM MAXIMUM AVERAGE (2) (1) (2)

(gr) Kg/cm Psi Kg/cm Psi Kg/cm Psi (A) (A) (W) (W)
2 2 2
GR 140 A 500 16 228 17 242 2.5 35 4.2 16 360 650

GR 140 W 360 16 228 17 242 2.5 35 4.2 16 360 650
(1) Data obtained at room temperature 20°C, water introduced at 15°C; water quality = 500ppm
(2) Maximum consumption obtained at room temperature = 43°C, according to UNE climate classification, Class T
(TROPICALISED).
NOTE: Expansion controlled by capillary.
2. SPECIFICATIONS
2.1. Installation diagrams for inlet/outlet tubes and dimensions
2.2. Consumption data, weights, crated dimensions and volumes
PANEL ICETECH CD 50
Green led: Shows that the machine is activated. The machine might be stopped by the stock
thermostat.
Black button: Starts the machine.
Red button: Stops the machine.
PANEL ICETECH CD 90
Green button: Starts the machine. It is indicated with the led on.
Red led: Shows that the machine is stopped by the security element.
Orange led: Shows that the bin is full.
TECHNICAL DATA
MODEL X Y Z A B C D
GR220
515 550 575 70 92 207 85
A/W
GR 560
675 550 800 70 92 227 89
A/W
Ice discharge slot.

Water trough overflow
CONSUMPTION CONSUMPTION NET PACKING GROSS VOLUME

WATER COND. WATER COND. WEIGHT DIMENSIONS WEIGHT
MODEL
L/Hour (1) L/Hour (1) (KG) X*Y*Z (KG) (M3)
GR 220 A 8.5 52 600x630x650 60 0.23
GR 220 W 60 8.5 50 600x630x650 58 0.23
GR 400 A 16 85 750X650X750 94 0.33
GR 400 W 114 16 85 750X650X750 89 0.33
GR 560 A 25 95 750x650x900 115 0.39
GR 560 W 177 25 93 750x650x900 113 0.39
CARG
LOW FUSE POWER POWER
A
REFRI INTENS.TOTA COMPRES
MODEL HIGH PRESSURE PRESSURE SECURITY TOTAL
. L SOR
ABSORBED
404ª MÍNIMUM MÁXIMUM MEDIUM -2 -1 -2
(GR) Kg/cm2 Psi Kg/cm2 Psi Kg/cm2 Psi (A) (A) (W) (W)
GR220A 430 16 228 17 242 2.5 33.4 4.6 16 550 950

GR220W 400 16 228 17 242 2.5 33.4 4.6 16 440 800
GR400A 630 16 228 17 242 2.5 33.4 6 16 900 1250
GR400W 440 16 228 17 242 2.5 33.4 6 16 900 1250
GR560A 1050 16 228 17 242 2.5 33.4 10 20 1500 2000
GR560W 1050 16 228 17 242 2.5 33.4 10 20 1500 2000
(1) Data obtained at room temperature (20°C), water introduced at 15°C; water quality = 500ppm
(2) Maximum consumption obtained at room temperature = 43°, according to UNE climate classification Class T (TROPICALISED).
NOTE: Expansion controlled by capillary, except for model GR 560 which is controlled by a thermostatic valve.
Models: GR 560 380V+III+N
CARG
LOW FUSE POWER POWER
A
INTENS.TOTA COMPRES
MODELO REFRI. HIGH PRESSURE PRESSURE SECURITY TOTAL
L SOR
ABSORBED
404ª MÍNIMUM MÁXIMUM MEDIUM -2 -1 -2
(GR) Kg/cm2 Psi Kg/cm2 Psi Kg/cm2 Psi (A) (A) (W) (W)
GR560A 1500 16 228 17 242 2.3 33.4 5 16 2200 2700
GR560W 1500 16 228 17 242 2.3 33.4 5 16 2200 2700
NOTE: Expansion controlled by a thermostatic valve.
CD 90
Kg / 24h AMBIENT °C
10 15 20 25 30 35 40
5 91 90 87 84 79 73 67
10 89 87 85 81 77 71 64
85 83 81 77 73 67 60
WATER °C
15
20 80 79 76 73 68 62 55
25 74 73 70 67 62 56 49
30 67 65 63 59 55 49 42
35 58 57 55 51 46 41 34
2.3. Production tables for Ice Flakers
GR140A GR220A
45 104 102 96 92 86 82 78 45 192 184 168 156 144 138 118
40 119 114 111 102 98 95 94 40 198 192 184 169 155 143 136
35 134 124 118 115 110 106 102 35 204 196 190 176 168 154 142
30 136 134 123 120 111 109 106 30 207 204 194 188 174 168 154
25 139 135 126 121 119 115 110 25 210 206 202 191 187 174 167
A
20 141 138 131 123 121 119 114 20 213 209 205 201 190 186 173
M 15 221 211 208 205 200 190 185

15 142 141 132 126 124 122 118
B 10 144 142 134 128 126 124 120 10 224 220 211 208 204 198 188
5 10 15 20 25 30 35 5 10 15 20 25 30 35
I
T GR 400A GR 560A
45 470 450 420 400 370 360 345

45 330 325 310 300 280 251 232
40 500 480 454 430 405 390 375

40 352 342 334 324 306 275 255
35 520 510 490 455 435 425 405

T 35 370 360 354 338 313 287 275
30 600 566 538 510 480 465 455

30 385 378 372 360 332 310 300
E 25 611 568 549 522 500 486 471
25 400 395 378 360 343 325 308
M 20 410 405 387 365 354 335 315

20 622 570 560 535 515 498 482
15 626 589 567 540 520 502 488

P 15 418 409 400 375 365 346 326
10 630 608 575 545 525 506 495

10 430 420 412 395 380 360 340
E 5 10 15 20 25 30 35
5 10 15 20 25 30 35
E 16 COD: IQ02_404MTIN.DOC
WATER TEMPERATURE ºC
Kg/Day
Water quality = 500 ppm (240 Microhms/cm)
2.4. About Crushed-Ice production
IMPORTANT: Production figures have been obtained under the following conditions:
Water Quality: 550 ppm. total solids
Water Temperature: 15°C
Ambient Temperature: 20°C
Ice production and quality is heavily dependent on the following:
a) Ambient temperature
b) Water temperature
c) Water quality
d) Level of water in evaporator
The following graph illustrates variations in production according to these factors. As shown,
production decreases as water temperature increases.
IT IS IMPORTANT THAT WATER INTAKE TUBE IS NOT CLOSE TO ANY HEAT
SOURCE. THIS WILL AFFECT ICE PRODUCTION AND QUALITY.
• Ambient temperature should be taken 4cm away from the centre of the front grille
• Water temperature should be taken inside the water trough. Check that water line and filter
do not receive hot air from condenser + fan. If so, then re-direct water inlet line + filter to
avoid hot air current.
• Ice quality can be improved by lowering the position of the water trough. The trough is
attached to a panel with two screws. This panel has several slots, so that the trough can be
moved up or down as required.
• The trough may be lowered up to 80mm (GR 560). This will result in decrease of
production (see dotted line in graph below), but harder, drier ice.
• Water content in ice (obtained by straining ice) may be as much as 10%
• Ice production also decreases with improved water quality. (See graph for approximate
production variations).
Production Variations According to Water Quality

When Water Temperature is Maintained at 15°C.
* 1500 ppm
* 1000 ppm
* 500 ppm
* Level -60 mm
(500 ppm)
* 30 ppm
10 15 20 25 30 35 40 45
Room temperature
3. DELIVERY & UNPACKING

Upon receipt, thoroughly inspect the packing container. If there appears to be damage to the
container contact the shipper immediately. Unpack unit in the presence of delivery personnel
noting any damage on the waybill.
ITV packing bears the “Green Point” on all models according to the European Directives on
management of Packaging and Waste Disposal.
Be sure to include model name and serial number on all claims. Serial number is located in the
following three places:
(1) Packing
There is a label stuck onto the cardboard packing bearing this serial number (1).
(2) Machine body
On the back of the machine (1).
(3) Rating plate and serial number
Located at the back of the machine.
Water cooled machines: check that the drainage hose at the back of the
machine is in good condition.
Verify that the installation kit is inside the bin, and has the following
pieces: scoop, 3/4’ water hose, two small filters and user manual.
In all models there is a large particle filter (5 micres) with accessories,

and an ice dispersion cone.
WARNING: DO NOT LEAVE PACKING MATERIALS (PLASTIC BAGS, CARDBOARD

BOXES, ETC.) WITHIN REACH OF CHILDREN.
4. INSTALLATION
4.1. Recommended placement of unit
IMPORTANT!
ICETECH machines are intended to operate at room temperature between 5°C and 43°C and
with water temperature ranging between 5°C and 35°C. You may encounter evaporator/gearbox
malfunctions should the machine run at temperatures below the recommended minimum. When
running above maximum recommended temperatures you can expect shorter compressor life
and decreased production.
Air-cooled units receive air input via front of machine and expel air through rear grille.
IMPORTANT!
If front and/or rear ventilation is inadequate, obstructed, or in close proximity to other heat
producing machinery, use of a water-cooled unit is strongly recommended.
The above mentioned also applies should unit be installed in an area where dust, smoke, or
other airborne pollutants may be present. Units—especially air-cooled ones—should not be
installed in kitchens. To facilitate access to condenser and/or water pressure valve, allow
sufficient space at front of the machine. Ensure that flooring is firm and even.
4.2. Water and Drainage
Water quality influences ice hardness, flavour, and quality as well as condenser life.
Keep in mind the following points:
a) WATER IMPURITIES: Major impurities are eliminated by the two small wire mesh filters
provided and installed on either end of the water inlet hose. Filters should be cleaned/replaced
regularly depending on purity of water. For minor impurities we recommend installing a 5-micron
filter such as the one provided with the unit: Part # ITV 207499. This filter will need to be
replaced only when machine stops due to insufficient water flow (filter is obstructed with
impurities).
b) WATER WITH MORE THAN 500 PPM: Ice will be less hard and tend to adhere. Lime
deposits may impede proper function. In water-cooled models, condenser obstruction is likely.
Installation of a high quality water softener is recommended.
c) CHLORINATED WATER: In most cases the filter which is included in the machine should be
sufficient. However, if mains water smells or tastes of bleach, this indicates an excess of
chlorine, which may eventually corrode the stainless steel auger. A carbon filter will remove
chlorine in water (average filter life: 6 months), not included with machine. (Part # ITV 207509).
(NOTE: You may encounter water with ALL aforementioned properties.)
d) PURIFIED WATER: A 10% reduction in overall production may occur.
4.3. Connecting unit to water source (water-cooler units)

• Use 1.3 m. flexible tube (with the two filters attached) provided. NOTE: We advise using a
single faucet fixture.
• Water pressure should be between 0.7 and 6 Kgs/cm2. (10/85 Psi.)
• If water pressure exceeds these values, installation of appropriate corrective units will be
necessary.
• It is important that water tubing does not come close to or in contact with any heat sources
or heat generated by unit as this could decrease production.
4.4. Connecting unit to drain (water-cooled models)

• Drain must be located at least 150mm below machine level. Drain tube must have an inner
diameter of 30mm and a minimum gradient of 3 cm per metre.(3%)
4.5. Electrical connection
• Unit is provided with a 1.5 m cord and Schucko socket (except for models GR 560).
• A switch and adequate fuses should be installed. Nominal voltage and intensity are indicated
on rating plate as well as on this manual's technical pages. Voltage fluctuations greater than
10% can cause problems or prevent machine from starting.
• Line to base of plug must have a minimum section=2.5 mm2 for models up to GR 220 and 4
mm2 for other models.
• Be sure voltage indicated on rating plate corresponds to that of mains supply.
IMPORTANT!
Supply socket must be properly earthed. Be sure to check standard for country where appliance
is going to be installed.
4.6. Assembling the dispersión one
This device spreads ice evenly so it does not pile up
beneath exit tube. Its position can be altered to
redirect ice, and hence prevent the “pyramid effect”.
5. OPERATION
5.1. Preliminary checks
a) Is machine levelled?
b) Are voltage and frequency of mains supply the same as indicated on rating plate?
c) Is drainage system working properly?
d) Is air circulation and room temperature adequate? (Air-cooled models)
AMBIENT TEMPERATURE WATER TEMPERATURE
MAXIMUM 43° C 35° C

MINIMUM 5° C 5° C
e) Is water pressure adequate?
MAXIMUM 0.7 Kg/cm2

MINIMUM 6 Kg/cm2
ATENTION: Check that voltage and mains frequency is the same as in the rating plate.
5.2. Starting up
Once preliminary check has been completed (ventilation, connections, temperature, etc.),
proceed as follows:
1. Remove top cover of unit

2. Open faucet, make sure there are no leaks and check that water level is adequate.
4. Set switch to OFF position.
5. Connect unit.
6. Check for air bubbles in water supply tubing (water trough to evaporator).
IMPORTANT!
Be sure voltage and frequency of mains supply is as indicated on rating plate.
1. Set appliance switch to ON position. All elements should be working except for fan (air-cooled
machines) which will commence operation only when high pressure activates it. All pilot lights
should be switched off except for power display (green), indicating that power is on. Otherwise
check the troubleshooting section of this manual.
2. Make sure fan blades don't come into contact with anything and that none of the tubes
vibrate.
5.3. Inspection and adjustment of water level in the tray
1. Make sure water level in trough does not go down completely as this will set off "WATER
LOW" sensor while machine is operating. Should this happen with a pressure higher than
1Kg/cm2 and filters in good condition, INCREASE LEVEL by bending the float arm upwards.
2. Turn machine off and wait for flotation valve to close before water escapes through maximum
level drain. If that happens and pressure is lower than 6kg./cm2, slowly bend and lower the
float’s arm until you have achieved an adequate flow.
IMPORTANT!
If water pressure exceeds 6 kg./cm2., a pressure reduction unit should be installed to maintain
pressure at 4kg./cm2.
5.4. Cross checking
a) Shut off water faucet. Water level will recede until automatic shut-off occurs.
b) Open water faucet. Water level will rise and machine operations will commence in 3 minutes’
time.
IMPORTANT!
Please instruct end user as to the correct maintenance procedures as described above.
The manufacturer declines all responsibility for damage caused by failure to properly
maintain the equipment.
6. ADJUSTMENTS
Expansion valve.
DO NOT TOUCH THE EXPANSION VALVE.
Water Level
The purpose of maintaining proper water levels is to allow adequate water flow to the
evaporator. A water level sensor has been incorporated to shut off unit until required minimum
water level is achieved.
The optimal water level is indicated in diagram below.
Pressure-controlled Valve on cooling water circuit

• The purpose of this valve is to control cooling water flow to the condenser, so as to maintain
the high pressure at 16.5 bar (232-240 Psi), which corresponds to water temperature of 40°C
(exit temperature).
• If mains water temperature exceeds 32°C, the above values of high pressure and water
temperature at exit will be higher.
ADJUSTMENT: High pressure (and water temperature) can be decreased by opening valve
(turn screw clockwise).
Fan pressostat (air–cooled models)
High pressure is controlled by starting and stopping fan, which provides airflow through
condenser. Differential is fixed. (1Kg/cm2 or 14 Psi.) Cut-off pressure should be 16 Kg/cm2 (228
Psi.) Low pressure values in circuit may cause gearbox malfunction due to excessive ice
production. Pressure values higher than 14 Kg/cm2 will diminish ice production and may
shorten compressor life. Pressure can be regulated by rotating screw on Pressure Control Valve
(clockwise to increase pressure). One full turn is equivalent to about 1.5 Kg/cm2.
Safety pressostat
This safety device trips when pressure is too high. Pressure might reach
the set limit of 27 Kg/cm2 when:
a) Air circulation is not sufficient, room temperature is too high, condenser
is dirty or fan motor is broken. (air-cooled models)
b) Insufficient water in the cooling circuit, inlet water temperature is too high
or fan motor is broken (water -cooled models).
The safety pressostat will switch off the machine completely until pressure
drops again to its lower set point value (21 Kg/cm2)
HIGH PRESSURE SET POINTS (non-adjustable):

27-21 Kg/cm2 (380-296 Psi.)
Start up timer
This timer delays start up for 10 minutes after machine is switched on. This delay allows ice
formed on evaporator to partially melt. When the machine restarts ice will be wet and loose in
evaporator, and hence gearbox/auger breakage risk is reduced.
THIS TIMER ONLY WORKS WHEN MACHINE IS WARM.
Safety devices
• Overload protection device: will trip if maximum current intensity (A) is exceeded, hence preventing
the motor from overheating due to current peaks. When overload trips, a red light will switch on in the
front panel. The overload must be reset manually, to do so the front grille and overload cover must
be removed.
• Thermal protection device: will trip if temperature in motor exceeds set point. When this device trips,
the same red light will switch on in the front panel. In this case, however, reset is automatic.
• Low water level sensor: a magnetically activated sensor (buoy) located inside the water trough will
switch off the machine should the level of water fall below the set minimum. A red light will switch on
in the front panel labelled “low water level”. Reset is automatic.
• Bin full of ice: a micro-switch located at the top of the evaporator will stop the machine when the bin
(and the ice discharge tube leading to the bin) is full of ice. An orange light will switch on in the front
panel labelled “bin full”. Reset is automatic.
7. INSPECTION AND REPLACEMENT PROCEDURES

7.1. Lower bearing
Materials needed:
- PHILLIPS N°2 Screwdriver
- M8 Screws (*)
- 5 mm Allen key
- Nylon head hammer
- No. 12-13 wrench
Procedure:
1) Disconnect unit.
2) Close faucet.
3) Remove square black plastic lower lid on machine base.
4) Remove drain plug on lower bearing.
5) Remove side screw that holds bearing with a 5 mm Allen key.
6) Introduce M8 50 mm screw in drain plug hole. Bearing will come out as you tighten
screw.
7) Check for wear inside bearing and replace if more than 0.25 mm.
8) Replace o-rings, add silicone and grease, clean evaporator and reassemble.
IMPORTANT!
Side hole must be aligned with the one in evaporator, otherwise you will not be able to
insert Allen screw in place.
1) Open water faucet and check for leaks.
2) Assemble unit and connect to power source.
3) IMPORTANT: DISCARD ICE PRODUCED DURING FIRST 15 MINUTES.
7.2. Speed Reducer (Gearbox)
Materials needed:
▪ Extractor
▪ M8 Screws
▪ No.12-13 monkey wrench (2)
▪ No.8-9 monkey wrench
▪ 6 mm Allen key
▪ M8 nuts (2)
Procedure:
1) Remove top screw on gearbox.
2) Remove the four screws that hold flange.
3) Remover gearbox using extractor
Assembly:
1) Lubricate motor axle with grease.
2) Place gearbox face up.
3) Screw in (*) screw, place washer and lower gearbox by tightening nut.
WARNING: Do not hammer.
1) Face up clamps socket.
2) Remove (*) screw.
Place washer and tighten until spindle is flush with gearbox axle.
7.3. Upper flange
Materials needed:
▪ Extractor
▪ PHILLIPS N°2 Screwdriver
▪ M8 Screws (110 mm)
▪ 4, 5 and 6 mm Allen key
▪ M8 nuts (2)
Procedure:
1) Disassemble gearbox (see previous section)
2) Remove all four screws holding brackets.
3) Remove all three screws that keep plate and evaporator together.
4) Remove gearbox by hand or using extractor.
Assembly:
1) Clean lodging and neck plate.
2) Mount plate.
IMPORTANT: End of ice discharge flap must be to the right of evaporator's window.
IMPORTANT: Carefully lubricate seal lips (depending on model), avoid damaging them.
1) Replace the three evaporator/plate screws.
2) Replace brackets.
3) Reassemble gearbox. (see previous section)
7.4. Upper bearing (depending on the model)

Materials needed:
▪ Extractor
▪ PHILLIPS N°2 Screwdriver
▪ M8 Screws (110 mm)
▪ 4, 5 and 6 mm Allen key
▪ M8 nuts (2)
1) Disassemble gearbox (see previous sections)
2) Disassemble plate/flange (see previous section)
3) Remove top seals.
4) Place and fix extracting ring.
5) Strike chisel placed over extracting ring using nylon head hammer.
Assembly:
1) Install new seals and lubricate
2) Secure bearing.
3) Mount plate.
IMPORTANT: Be careful not to damage seals. Lubricate seal lips with grease.
8. MAINTENANCE AND CLEANING INSTRUCTIONS
IMPORTANT!
**Maintenance and cleaning procedures as well as problems derived from failing to carry them
out are not covered by the warranty.
Proper maintenance is essential to obtain favourable ice quality and optimum functioning of unit.
Frequency depends on water quality and characteristics of room where unit is installed.
** Maintenance/cleaning procedures should take place at least once every six months. If
concentration of air pollutants is high, complete procedures on a monthly basis.
MAINTENANCE TABLE:
PROCEDURE MONTHLY QUARTERLY BIANNUAL YEARLY BIENNIAL DURATION
Air condenser cleaning 0000 0000 **** **** **** 30 minutes

Water condenser cleaning #### **** 90 minutes
Lower bearing check #### **** 60 minutes
Upper bearing check 90 minutes
Water circuit cleaning #### #### 45 minutes
Sanitary cleaning #### #### 30 minutes
Motor reducer (gearbox) 0000 0000 30 minutes
cleaning
Motor reducer (gearbox) oil 60 minutes
level
Water filter 0000 0000 30 minutes
cleaning/replacement
Upper bearing lubrication 30 minutes
Gearbox oil change 60 minutes
General unit cleaning &&& &&& &&& &&& &&& --
0000 Depending on room characteristics
#### Depending on water quality
&&& Carried out by owner
**** Essential
Maintenance and cleaning procedures as well as problems derived from failing to carry them out
ARE NOT COVERED BY THE WARRANTY. Service personnel will invoice you for travel
expenses, time invested and materials required for maintenance and cleaning of unit.
9. MAINTENANCE AND CLEANING PROCEDURES
WARNING: Unit should always be disconnected during maintenance/cleaning

procedures.
Water Condenser
1) Disconnect machine.
2) Close water faucet.
3) Disconnect water entry/exit from condenser.
4) Prepare a solution of 50% phosphoric acid in distilled water.
5) Distribute solution through condenser. (Solution is more effective at 35°-40°C).
WARNING!
DO NOT USE HYDROCHLORIC ACID
Air Condenser
2) Close water faucet.
3) Clean condenser using a vacuum cleaner, soft brush and/or low-pressure air.
Evaporator/Water Trough
2) Remove drain plug situated in lower bearing of evaporator. Use a container to collect water.
3) Allow water to flow for 2 to 3 minutes.
4) Close water faucet and replace plug in evaporator.
5) Prepare a solution of 50% phosphoric acid in distilled water. Do not use hydrochloric acid.
Slowly pour solution into water trough. (Solution is more effective at 35°-40°C).
6) Allow solution to stand for 20 minutes.
7) Remove lower plug and empty trough. Replace plug.
8) Fill trough with solution to maximum capacity. Connect machine and wait for unit to
automatically shut off when remaining liquid drains.
WARNING:** Discard ice produced during cleaning procedure.
9) Disconnect machine, remove plug, open faucet and let water run for 2 to 3 minutes.
10) Close faucet, place plug, open faucet and connect the machine.
**At this point sanitary cleaning starts
11) Slowly add bleach to water trough for at least 5 minutes. Allow machine to make ice for at
least 15 minutes.
WARNING:** Discard ice produced during cleaning procedure.
12) Disconnect unit, place cover and check for water leaks. Change seal in water plug if
necessary.
13) Replace filters if necessary. (Machines provided with 5mm wire gauze filters).
14) Reconnect machine.
Cleaning the water inlet filters

These round wire gauze filters placed on either end of the water hose to mains, often become
blocked in the first few days of use, especially when the plumbing installation is new. Clean
them under a jet of water.
Checking for water leaks

This must be done whenever maintenance is carried out on the machine: check all water
connections, braces, tubes and hoses in order to eliminate leaks and prevent breakages and
flooding. Check that the valve closes tightly on models with an automatic cleaning system.
NOTE: You will observe that after a certain period of functioning (the running-in period), low-
pressure pressostats may need to be adjusted. This second adjustment will be final.
RUNNING-IN CHECK
It is essential to service the machine after about 10 working days, or earlier if any incident has
occurred.
CHECK:
• Water level
• Minimum high pressure (fan should stop at 35-37ºC, equivalent to 5.25 bar, 67.5 psi)
• By-pass opening at -21ºC ± 0,5ºC during the first few minutes after start-up
• Ice dispersion cone is spreading ice uniformly inside the bin.
• Refrigerant charge (when fan switches off, bubbles should appear at the sight glass, and
return line to the compressor should be covered in frost right up to the weld). If high-pressure
manometer is connected do not disconnect until you stop the machine and pressures have
stabilised. Check that a large amount of gas has not been lost in connecting/disconnecting
manometers, and use the shortest hoses you can find in H.P.
• Any gearbox oil leaks?
NOTE:
Newly installed electromechanical control devices will suffer variations in their adjustment
caused by the machine’s own functioning. Once a second adjustment of these devices is carried
out, this should be good for several years. It is recommended, however, to check these devices
yearly, this is best done between October to April.
SAFETY TRIP (CIRCUIT-BREAKER) IN NEW MACHINES WILL SWITCH OFF THE

MACHINE DUE TO ONE OF THE FOLLOWING:
• Ambient temperature is below 5ºC
• Water temperature is below 5ºC
• Evaporation temperature is below -20ºC
• Cooling temperature below +30ºC
• Refrigerant charge slightly low
In the first three cases, so long as temperatures do not drop below 3ºC (machine limit), re-adjust
fan pressostat to 42ºC and check that by-pass opens at -21ºC. In the last two cases bypass will
open and close very often. Adjust bypass, fan pressostat and add refrigerant if necessary.
Gearbox current consumption should be between 1.9A (min) and 2.6A (peaks) with an average
2.2A. Safety trip will work at 2.4-2.6A and switch off the machine immediately.
If the machine is over 2 years old, also inspect the auger, bearings, and grease on bearings.
In case of excess current consumption, you can verify that the problem is in the gear-box by
either physically detaching gearbox and motor from auger and checking current consumption, or
by removing only the brown wire which provides current to the compressor.
In order to avoid damage to the gear-box, the safety trip is very sensitively adjusted and may
trip easily. You may teach the end user to re-connect the machine (by inserting a
pen/screwdriver through the front grille blades). This is best done after a one hour pause.
Should the machine trip on a regular basis (more than once a week), the end user must get in
touch with the service department.
9.1. Special advise concerning R-404 Refrigerant
• R-404 is a mixture of 3 liquid-phase gases. On evaporating, the 3 component gases separate

• Always use the liquid phase valve (at the end of condenser or accumulator) for refills and
purges.
• When replacing a compressor, wash inside of circuit with a suitable solvent + pump, dry with
nitrogen gas, REPLACE THE DRIER WITH ONE SUITABLE FOR R-404, which must also
have ANTI-ACID properties.
• If you need to add oil, use one which is specific for R-404 (POE). If you are in doubt, contact
the machine manufacturer.
• If there is a leak anywhere in the circuit where R-404 in the GAS phase, and a refill of over
10% is required, then ALL THE GAS IN THE CIRCUIT MUST BE PURGED AND THEN
REFILL AS DESCRIBED PREVIOUSLY (LIQUID PHASE VALVE)
• When charging via low-pressure valve, do not start compressor immediately, allow about one
hour for liquid to gasify.
10. TROUBLESHOOTING
PROBLEM PROBABLE CAUSE SOLUTION
1) Machine not running. A) There is no power. A) Check power source.
B) Water trough is empty. B) Check the water supply.
Check filters.
Open faucet
C) “Full bin” sensor malfunction. C) Fix/replace sensor.
D) No apparent cause. D) Check: contactor, circuit, breaker,

pressostat, timer, electric installation
and magnetic micro
E) Timer is faulty. E) Replace.
2) Machine works, but doesn’t make ice. A) Refrigerant leak. A) Repair leak and recharge
refrigerant .
B) Faulty compressor. B) Replace compressor.
C) valvula de expansion cerrada o C) Open or Replace valve (or

estropeada or capillary obstructed capillary) and dehydrating filter.
D) Water/humidity in refrigerating system. D) Charge compressor oil, replace

capillary and dehydrator (use an anti-
acid one), create a vacuum in the
installation, slightly warm up all
components and charge refrigerant.
3) Machine works inconsistently A) Water pressure lower than 0’7 BAR A) For smaller units try regulating the
(pressure may sometimes drop greatly water trough float. Larger machines
when several taps are opened elsewhere in might require installation of a mains
premises) pressure raising unit.
B) Water pressure is appropriate (0’7 a 6’5 B) Regulate water level in trough.

BAR)
4) Compressor works in intermittent A) Condenser is dirty A) Clean condenser.

manner.
B) Air circulation obstructed. B) Re-establish air circulation.
C) Defective condenser fan. C) Check and replace fan.
D) Fan pressostat is defective or needs D) Check and replace/adjust

adjustment.
E) Safety pressostat is defective. E) Check and replace.
F) Compressor start system is defective. F) Check and replace.
G) Pressostat valve is defective or needs G) Adjust, repair or replace valve.

adjustment.
H) Voltage too low/insufficient line section H) Inspect and replace if necessary.
5) Ice is too wet. A) Room temperature too high (over 35ºC) A) Relocate unit to a cooler place.
B) Water temperature too high (over 30ºC). B) Ensure that filter and inlet tube
are away from heat sources, such as
hot air blown by machine’s own fan.
C) Poor water quality (over 1500 ppm) C) Lower the water trough. Install
water purifier.
D) Condenser is dirty. D) Clean condenser.
E) Pressure-controlled valve on cooling E) Adjust or replace valve.

water needs adjustment or is defective.
F) Low compressor output F) Replace compressor.
G) Refrigerant leak G) Repair leak and recharge

refrigerant.
H) Water level in trough is low. Water H) Check water pressure. Look for
consumption is greater than buoy valve obstruction in filters or valve.
pass.
Adjust water level in trough
PROBLEM PROBABLE CAUSE SOLUTION
6) Water leaks A) Water from trough overflows and A) Adjust water level. Reduce
falls into ice bin. Buoy valve does not water pressure. Clean or replace
close. valve.
B) Defective o-rings in lower bearing. B) Seal with silicone or replace.
7) Machine is unusually noisy A) Defective fan or loose blades A) Tighten blades or replace fan.
B) Vibrating components B) Tighten loose parts
C) Compressor makes noise. C) Replace compressor
8) Motor is unusually noisy A) Back fan within motor is loose A) Open motor and tighten fan.
B) Worn ball bearings. B) Replace ball bearings or
motor.
9) Gearbox is unusually noisy A) Defective/worn parts within gearbox A) Open gearbox and replace
defective parts, or replace entire
gearbox.
10) Evaporator is unusually noisy A) Upper or lower bearings are A) Replace, clean and/or
defective or dirty. lubricate bearings.
B) Auger and/or evaporator are B) Check and replace if
scratched. necessary.
11) Machine not working. Red pilot A) Input voltage subject to oscillation A) Check voltage and rearm
light is switched on in front panel. which trips the machine. circuit breaker. Need a voltage
stabiliser?
B) Electrical condenser on motor is B) Replace electrical condenser
faulty
C) Condensation pressure in C) Adjust fan pressostat (air-
refrigeration circuit is too low cooled models) or cooling-water
control valve (water-cooled
models)
D) Evaporation pressure (and D) Adjust fan pressostat (air-
temperature) too low cooled models) or cooling-water
control valve (water-cooled
models), check refrigerant
charge and expansion valve
setting if applicable.
E) Lower or upper bearing is damaged E) Replace damaged bearing(s).
and auger may be scratching Look for scratches on the
evaporator. bearings and on the vertical
grooves inside evaporator.
Check auger blade for sharpness
and scratches
F) Defective/worn parts within gearbox F) Open gearbox and replace
faulty parts, or replace entire
gearbox.
G) Bearing on motor reducer is G) Repair or replace motor.
blocked.

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Granular Ice Technical Service Manual

TECHNICAL SERVICE MANUAL

GRANULAR ICE MACHINES

This appliance should be installed by approved Technical Service Personnel.

• DO NOT ATTEMPT TO SERVICE THIS MACHINE AS IT IS DANGEROUS AND COULD

Main Features of the Machine

▪ 18/8 stainless steel housing

1.3. Operating principle

1.4. Electric diagrams

ICETECH GR 560 TRIFASIC

ICETECH GR 560 SPLIT

ICETECH GR 400, 560

ICETECH DIAMOND 50, 90

MODELO Dimensiones Peso neto Dimensiones Peso bruto

ICETECH 405x515x750 36 480x575x900 41

MODEL ICE BIN COOLING WATER NET DIMENSIONS GROSS VOLUME

MODEL REFRIGERANT HIGH PRESURE LOW TOTAL FUSE COMPRESSO TOTAL

MINIMUM MAXIMUM AVERAGE (2) (1) (2)

GR 140 A 500 16 228 17 242 2.5 35 4.2 16 360 650

2.2. Consumption data, weights, crated dimensions and volumes

Black button: Starts the machine.

Red button: Stops the machine.

Orange led: Shows that the bin is full.

Ice discharge slot.

CONSUMPTION CONSUMPTION NET PACKING GROSS VOLUME

GR220A 430 16 228 17 242 2.5 33.4 4.6 16 550 950

Models: GR 560 380V+III+N

GR560A 1500 16 228 17 242 2.3 33.4 5 16 2200 2700

GR560W 1500 16 228 17 242 2.3 33.4 5 16 2200 2700

NOTE: Expansion controlled by a thermostatic valve.

2.3. Production tables for Ice Flakers

45 104 102 96 92 86 82 78 45 192 184 168 156 144 138 118

M 15 221 211 208 205 200 190 185

45 470 450 420 400 370 360 345

40 500 480 454 430 405 390 375

35 520 510 490 455 435 425 405

30 600 566 538 510 480 465 455

M 20 410 405 387 365 354 335 315

15 626 589 567 540 520 502 488

10 630 608 575 545 525 506 495

2.4. About Crushed-Ice production

Production Variations According to Water Quality

3. DELIVERY & UNPACKING

In all models there is a large particle filter (5 micres) with accessories,

WARNING: DO NOT LEAVE PACKING MATERIALS (PLASTIC BAGS, CARDBOARD

4.2. Water and Drainage

4.3. Connecting unit to water source (water-cooler units)

4.4. Connecting unit to drain (water-cooled models)

4.5. Electrical connection

4.6. Assembling the dispersión one

This device spreads ice evenly so it does not pile up

beneath exit tube. Its position can be altered to

redirect ice, and hence prevent the “pyramid effect”.

5.1. Preliminary checks

AMBIENT TEMPERATURE WATER TEMPERATURE

MAXIMUM 43° C 35° C

e) Is water pressure adequate?

MAXIMUM 0.7 Kg/cm2

1. Remove top cover of unit

Air condenser cleaning 0000 0000 30 minutes