Fundamental Human: Processes of Behavior
Fundamental Human: Processes of Behavior
Fundamental Human: Processes of Behavior
. ·,.
9
FUNDAMENTAL PROCESSES OF HUMAN
BEHAVIOR_.
''.
The work of environm~ntal designers is very much ings and actions are limite(!. by the affordanc~~ of
influenced by · tht;ir concepts of human nature. the natural and built environments, the culturaf en-
These have varied during history. At one time peo- vironmef!t, and the intrapsychic states of the people
ple an! perceived as bei~g free-willed, at another as concerned.
.controlled by their environments. The latter view The explanation of these processes of behavior
was central to the thinking of the Modernists in ar- is inevitably guided by an overall concept or sc_hema.
chitecture and remains so in much architectural the- That given here has been called the ..environmen-
ory today. During one period ·people are believed tal perception and behavior approach" (Patricios
to be z:ational, at another irrational (Neisser 1977). 1975). It is a ·model that focuses on individuals and
This difference is reflected in the differences be- ·groups of individuals. This can be contrasted with
tween first- and second-generation models of the models that deal with aggregates of people as indi-
design process. Anthropalogical, sociological, and viduals. The approach used here deals with the fac-
psychological research has reduced some of the
mysteriousness of li'uman behavior. but much re-
mains unknown. Our present understanding does,
however, darify much about. the person-environ- Affordances of the Environment
ment in-terface and thus about environmental de-
stgn. . . ..
. The environment is potentially rich in afford-
Perception - - J..~Cog.nitjo.nland.AIIect ---~,~~~'
arices for human experiences and behavior. The
basic processes involved in the in~er.actiqn. between
people and their environment are' shown in figure Perceptions of
9-1. Information about the environment is obtair .d .. Emotional Response the Results of
through perceptual processes that are guided by 1 . . ,·. Behavior
schemata motivated by needs. These sch~mata are t .. ·I
partially innate and partially learned. They form
the Jin_kage between perception anq cognition. They
SeT....
guide not only the perceptual processes but also
emotional responses (affect) and actions (spatial be- MotivationsiNeed;o
Source: Gibson ( 1966)
havior), which in turn affect the schemata as the
outcomes of behavior are discerned. Human feel- 9-1. The Fundamental Processes of Human Behavior.
tors underlying 'IS~~,~~klr at the scale'JPfrull~angs, late to the concerns of environmental design.
urban complexes, and open spaces rather than at a Maslow suggests that there is a hierarchy of
regional scale. needs from the strongest to the weakest, with the
Within the "environmental perception and cog- stronger taking precedence over the. weaker. His
nition approach," there are different theories of hierarchy from strongest to weakest is as follows:
perception, cognition, and spatial behavior., These physiological needs, such as hunger and thirst; safety
theories, alrhough based on research, are often needs, such as security and protection from physical
highly speculative and untested. It is important for harm; belonging and love needs, such as membership
the designer to understand them so that their im- in. a group and the receiving of affection; esteem
plications for the concerns of environmental design needs, those desires of an individual to be held in
can be comprehended. In presenting these theoret- high value by himself or herself and others; actuali-
ical issues, stress will be placed on what designers zation needs, representing the desire to fulfill one's
need to know, and on what we do and do not know capacities; and cognitive and aesthetic needs, such as
, in ~,rder to clarify positive environmental design the thirst for knowledge and the desire for beauty
theory. The discussion will proceed from motivation for its own sake.
to fJerception to cognition and affect to spatial behavior This classification provides a framework for
to the subject of individual differences in behavior. thinking about the concerns of environmental de-
sign and for the concerns of the designer. The built
environment provides for human physiological
needs, such as shelter; for safety needs, physical and
MOTIVATION
psychological security; for belonging and esteem
Motivation is the guiding force behind behav- needs, through environmental symbolism as well as
ior. Behavior is directed toward the satisfaction of through specific sets of activities; fo'r actualization
needs. Therefore it is important for environmental needs, through the freedom of choice; for cognitive
design theory to be based on some concept of needs, through access to opportunities for develop-
human needs. A number of such models exist (such ment; and for aesthetic needs, through formal
as H. Murray 1938, Maslow 1943, 1954, Erikson beauty. Much that contributes to the meeting of
1950, Fromm 1950, Whiting and Child 1953, A. these needs, however, has very little to do with the
Leighton 1959). They all attempt to explain "inter- built environment.
nal forccs"-physiological and psychological, con- Some needs are physiologically based, some are
I scious and unconscious-and types of needs from sociologically or psychologically based, and some
I the most basic to the loftiest. Two of the models are a mixture. The more basic needs are physiolog-
especially have been used by environmental design- ically based; the need to belong may have a physio-
ers in thinking about what the built environment logical component but is socially and culturally
should afford people: Alexander Leightor>'s scale of biased, whereas the need for self-actualization and
rssentiaL striving sentiments ( 1959), and Abraham Mas- cognitive and aesthetic needs are largely psycholog-
low's hierarch_y of human needs ( 1943, 1954). ical (Moleski 1978). The degree to which each need
Leighton's model has been found by certain has to be fulfilled varies from person to person,
writers to be a "convenient handle" for understand- depending on the individual's philosophy of life,
ing the nature of the built environment with respect personality, culture, and habituation level-what
to humans (Alexander 1969, Perin 1970). Leighton they are used to. Not everybody seeks a large mea-
identifies the following needs: (I) physical security, sure of bodily comfort; some people stress aesthetic
!:!) sexual satisfaction, (3) the expression of hostility, needs over physiological ones. Some are prepared
(-1) the expression of love, (5) the securing of love, to give their lives for what they believe. People do,
(!i) the receiving of recognition, (7) the expression however, look at the environment partly in terms of
11r spontaneity, (8) orientation in terms of one's their needs; what they discern is largely based on
place iu society and the places of others, (9) the their needs and on what they have learned to per-
securing and maintenance of membership in a def- ceive.
inite group, and (10) belonging to a moral order.
Some of these needs have to do with what the envi-
ronment affords at an instrumental level (for ex-
• J,+,;,.f''iJ • $);,;it<
• ••• •
• • • •
• • • • • •• • •
(i) • • • •
• •• • • •
c. A Conflict between Lnws of Proximity and Similarity
• •• •• • •
• •••• ••
(ii)
• •••• ••
a. Law oi Proximity
(i)
•
I
I I •
• I• A
•I I • •
• I•
I • I•
I I •
•
•• •
i I•
{i)
b. Law of Similarity
(ii)
•I •• • (ii)L
d. Law of Closure
9-2. The Gestalt Laws of Visual Organization.
tend to percei';'e continuous elements as single units. closed area the more it t.ends to be seen as a figure.
In figure 9-2c we perceive (i) as two lines crossing The law of symmetry states that the more symmet-
and not as two L's. We perceive (ii) as a. sine wave rical a closed area the more it tends to be seen as a
on a castellated b~ckground, although the law of figure. The law of dosednl.!ss suggests that areas
closed ness suggests that we should see it as a set of with closed contours tend to be seen as units more
closed forms. We see (iii) ·as a two-dimensional rep- generally than those without them. Thus in 9-2f (i)
resentation of a surface extending behind two mh- the shape with a dosed contour tends to be seen as
ers. a unit; we tend to see the frame in (ii) and the win-
The other laws of organization are not so fun- dow in (iii), while io 9-2g the shaded· area appears
damental. The law of area states that the smaller a to be seen as a col~mn on a white background.
-----------------------------------------------------------',
(i) (il)
(iii)
(i)
I. (ii)
9-2, continued.
(iii)
(i)
I. (ii)
9-2, continued.
Haptic Touching Mechano- Skin (including at- Exploration of Deformations Contact with the
system receptors tachments and many kincis of tissues, earth, mechanical
and possi-· 'openings), joi~lts configuration encounters, object
bly ther- (including liga- of joints, shapes, material
morecep- ments), muscles stretching of states-solidity or
tors (including tendons) muscle fibers viscosity
i \-
_,I poscfully manipulated these texture gradients to scape architect Lawrence Halprin reflects a careful
create illusions of depth. This was particularly prev~ consideration of this concept in design (Halprin
alent during the Renaissance. The permanent back- 1955). The psychological analysis of the role of
stage of Palladia's Teatro Qlimpico in Vicenza is an movement is one of the Gibsons' major contribu-
example of this. He attained an illusion of great tions to perception theory (seej. Gibson 1950, 1966,
depth in a limited space. 1979).
Of particular importance in percdving the . Another major contribution to both psycholog-
structure of the environment, both artificial and ical and environmental design theory has already
natural, is the recognition that some surfaces of the been introduced. This is the conc.:ept of affordal!ce.
1\'orld hide others (see figure 9-4). Even when one is The ability to perceive some of the affordances of
standing on a flat plain, the horizon "cuts off" the the environment seems to be innate or a function of
1\'0rld. The actual part that is hidden changes as the the physiological maturation of people. Others are
point of observation changes (except when one is in learned through experience or by having one's at-
a totally enclosed windowless room when everything tention brought to them. Gibson (1979) notes:
beyond is hidden).- When a person moves through
the environment, one vista after another is seen. The human observer learns to detect the value or
meaning of things, perceiving their distinctive fea-
This occurs in moving from room to room in a
tures, putting them into categories and subcatego-
building, when reaching the brow of a hill or the ries, noticing thdr similarities and differences and
corner of a street. Rex Martienssen (195,6) analyzes even studying them for their own sake apart from
Greek architecture in these terms, and Philip Thiel learning what to do with them.
(!961), Gordon Cullen (1962) and Edmund Bacon
( 1~74) provide many examples of this phenomenon To·detect meaning, an obsc:-rver does not have to
at the urban scale and stress its importance in the attend to ev_ery variable contai~ed in the !Jptic array.
aesthetic experience. Much of the work of the land- Attention is thus selective. People attend to what
r-
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a.- - - _______.
:--.-·---~
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.. -- .
----~
· ·. Suurce:
!
Gibson ( 1979)
. ,.::
they know about and what. they are motivated to do? Ulrich Neissei- ( 1977) believes that the cognitive
recognize. This depends on their prior experiences. structures crucial for perception are anticipatory
The linkages of the processes of perception to schematA. People <.an only perceive what they know
cognition are unclear in this formulation of percep- how to find. The search process is guided by sche-
tion theory. What goes on in the observer's head? mata, some of which are innate and some learned.
What guides perception? How do we see what we A newborn baby turns toward a sound; it takes
d
11
' .
!\·fore recently information-processing models of
cognition have become. promine.nt. None of them
fully accounts for 'tow people act and interact in the.·
they are (the Gestalt laws of organization apply here
. for the built environment), and how deviant they
are from the norm. Landmarks tend to be visual
l-
.\•
FUNDAAJENTAL PROCESSES OF HUAIAN BEHAVIOR <1:~
.
\.
phenomena that arc deviant from their su,:round- designers t() ,J.wkl q:rt~1in values. Often these values
ings (Lynch 19GO). deviate. from thos.e the person held prior to the ed-
ucation. This cl!<mge involves the development of
new scl:temata for .expJoring and dealing with the
Categorization and Generalization wodd . .
Architectural Meaning
Stimulus Behavioral
Representational ---:~.... Response
Object Response
~ 2~''''~~~
on different aspects of behavior and offer different
explanations for it. There have l>ccn tw() scales of
~
research in these endeavors (Patricios 1975). The
first deals with aggregates of people and the loca-
tion of activities at a metropolitan and regional
...... scale. An understanding of the distribution of activ-
Person Symbol
ities and the reasons for this distribution is of con-
a. cern to city and regional planners. Architects,
landscape architects, and urban designers are mor:e
concerned with understanding behavior at a micro- .
Referent scale-from rooms to neighborhoods. and other
/~
districts of cities.
L~
perception and the meanings those images have for
the individual. Within this approach to the study of
human behavior and the built environment there
are a number of different theoretical orientations.
Person Symbol An ethological approach suggests that some of
the behaviors we regard. as characteristically human
c. are the same as those of .other animals. These be-
haviors are said to be innate although they may be
molded by culture. This is the explanation for te~
Referent
ritorial behavior (see Hall J966). A number 'of peo-
ple (for i~stance, Newman 1972, 1973, Creenbie
L~
Person Symbol
- · 1976) have developed these into design principles.
The behaviorist tradition stands in strong contrast to
this, with its emphasis on the learning of patterns of
behavior as the result of reinforcement patterns. ·
In recent years there have been a great many
studies on the built environment, its furnishings,
d.
and spatial behavior which do not seem to have a
9-6. Balance Theory.
clear theoretical orientation. They seem to be influ-
enced by ethological and behaviorist as well as by
psychoanalytic theories. These include much of the
work of Edward T. Hall ( 1966) and Robert Sommer
SPATIAL BEHAVIOR ( 1969, l974a), which has strong ethological over-
How and why people use the layout of the en- tones but is much more eclectic theoretically. Often
vironment in the way they do as they go about their subsumed under the rubric of proxemic theory, their
activities is of central concern to environmental de- studies of how people relate to each other spatially
si;\n 'henry bcc;msc of the linkages between. this in each other's presence and how people control
spatial bdtavior and normative theories of func· space through territorial behavior have influcuccd
tionalism in architecture and the other design fields. the thinking of designers about the layout of rooms,
The overt spatial behavior of people is something buildings, building complexes, and neighborhoods.
that is directly observable, thus at a descriptive level Most environmental design theorists have
it is not subject to the controversies that accompany taken a pragmatic view of the desr.ription of spatial
attempts to describe and explain the processes of behavior. Two concepts have become embedded in
perception a.nd cognition. Economists; sociologists, environmental design theory. One, the concept of
anthropolo!-{ist~. and ethologists do, however, t~cus activity systems (Chapin 1965), is concerned primarily
L•_
i
\\'ilh the organization or the sequences of activities social subsy~~e.m; gqa). <!llainmcnt is that of the per-
taking place in building:;, neighborhoods, and cities; sonality.s~bsystem; anc! adaptation is that of the or-
the other, the concept of behavior settings (Barker ganismic subsystem.
1968, Bechtel 1977, Wicker 1979), is concerned . At different times in history the functional re-
with the relationship between the built environment la~ionship of an individual. to. society varies. There
-the milieu-and the standing, or recurrent, pat- are specific patterns which, nevertheless, seem to be
tern of behavior that takes place \Vi thin it. invariant. .Parsons identifies a number of these. He
The concept of behavior setting was developed draws on cybernetic theory to suggest that those sub-
by a group of behavioral scientists who call them- systems that are high in information and low in en-
selv~s "ecological psychologists" because they are ergy are the onc;s.rhat CC!ntrol ti:Iose that are high in
concerned with human behav.ior in the everyday en- energy and low in information. Culture is at the top
vironment. Their approach to the.study of behavior of the con_trol hierarchy. followed by social group,
is similar to that of those who are developing the personality, and or;ganismic subsystems. The sub-
ecological theory of perception, with one important systems that are low in the hierarchy of control are
exception. Ecological psychologists b~lieve ,that the those that place greater limitations on behavior.
physical environment exerts a d~gree of coercion Thus, our physiological c.baracter is more control-
over the behavior of individuals.· In this they ,were ling than the otht;rs and so Qn.
inl-lucnced, as noted earlier, by the assertion pf'Kurt According to this model, culture-the shared
Lewin ( 1936) that the physical environment pos- system. of beliefs, values, symbols, and styles that
sesses an "invitational quality." Gibson (1979) does characterizes a group of people-controls much
not believe that the physical environment •. itself, is human behavi_or. Each culture is unique because it .
coercive in this way. It affords some behaviors and has its own peculiar history. A culture evolves over
not others. It depends on a person's predispositions. time as a people develop approaches to dealing with
whether or not an affordancc or set of affordances the problems of survival and growth in a particular
is or is not used. terrestrial setting. The built environment always ex-
ists within a culture and is part of it. Every genera-
tion deals with a social and built environment
INDIVIDUAL DIFFERENCES IN BEHAVIOR
shaped by earlier generations.
Peoph: are socialized differently, growing up as People are largely unaware 'of the constraints
they do in different geographical <!-nd social envi- imposed on them by their own cultures in their
ronments. Th.ey differ also in their motivations. everyday behavior. The impact of a culture on an
They look at the environment and·use it differendy. individual is mediated by norms-"the patterns of
There is some regularity in these differences. How commonly held expectations" (Bates 1956). An im-
best can they be classified? · portant consequence of the socialization process for
Functional theory in sociology-not to be con- individuals is. that they develop the ability to intuit
fused with functional theory in environmental de- the attitudes and behaviors of others and the mean-
sign-provides an approach that has attracted a ings ofthe environment within their own culture.
number of analysts of the built environment and The clesign professions, as a whole, however, are
human behavior (such as Michelson 1970, Cranz constat:ttly sJealing with different cultures and sub-
197 4, Moleski 1978, Sohal 1978). The theory is cultures, and the intuition of an individual designer
most comprehensively exemplified by the work of alone cannot provide the basic knowledge required
Talcott Parsons (1937, l959, 1966). It focuses on for designing habitats congruent with people's lives
systems-'-cultural, social, personality, organismic and values.
(or physiological), and environmental---as the t.asis Environmental de~igners, like other profes-
for examining social behavior. It has att;acted the sionals, are members of two q.tltures embedded in
attention of designers because it has a more general each other. Ea~l1 has .its ~wn sociflljza~ion process.
application to the development of environmental One is ~he. br:oader society· and .tl:i~ .oth.er. ~.s the
design theDry. · professic;wal cultl:re. "Yhic~ has its ow,n.qorms o~,be
Each of four subsystems-cultural, social, person- havior, values, and ~xpectations. Th!!se.rro.(e~sj<;iral
ality, and urganismic-has a primary function in norms and pe.er-grpup pressures _t<;> cp!1for~ .<!-r~,~x
terms of maintaining the internal-external .relation- tremely coercive in environmental design and if! ar-
ships and the mean-ends purposes of a social sys- chitecture in particular (Montgomery; 1.~_66), The
tem. The purpose of the cultural subsystem is to result is that the prof~ssio11s have been e~tremely
maintain specific action patterns and to manage in- slow in changing, even when faced with major re-
ternal and external tensions for the whole system of pudiations of their beliefs, This behavior is true of
action. Integration is the primary purpose of the most professions (Larson 1979).
All the subsystems of human action identifi~d Should people be challenged by their environments
by Parsons occur within a geographic and a built. or should the environment be· made as. comfortable
environment that has little influence on what people · as possible physically and psychologically? The an-
actually do but has the major influence on what th~y swer depends on one's world view.
can do. The limitations of the terrestrial environ-
mental system must be met before people can func-
tion at all. As Maslow would also suggest, most basic UNDERSTANDING HUMAN BEHAVIOR FOR
is the role of the built environment as shelter. ENVIRONMENTAL DESIGN .
All individuals have organismic and persomility. To understand the role of the built environ-
trait<~ that make them unique, but they.also operate . ment in people's lives. one has to understal}d the
within social and cultural as well as terrestrial con- nature of human behavior. This is the research con-
texts. The nature of the built environment to an cern of behavioral scientists. They have developed
individual or a group is very much governed by.~h~ only· a partial understanding of human behavior,
impact of these subsystems on th-.; processes of per- however. While there may be general agreement on
ception, cognition and affect, and spatial behavi~r. the basic processes, there is considerable disagree-
Thus they provide us wil:h a useful classification sys- ment on how the processes work. Some of these
tem for considering individual and group differ- theoretical disagreements have little to do with en-
ences in the use and appreciation of the built vironmental desigrl theory, but others are central.
environment. This system helps us ask serious ques- Different ideas about the nature of interior design,
tions about how people might use the environment architecture; landscape architecture, and urban de-
and the aesthetic experiences they might have. It sign are based on different concepts of human na-.
helps us, too, to take a stand on what activities ture and purposes. If designers do not recognize
should be afforded and what aesthetic experiences the conjectural nature of their own theories they are
should be the goals of design. fooling themselves. Knowledge of the basic princi-
ples and controversies in descriptions and explana-
tions of human behavior helps us clarify our
Individual and Group Competem:e understanding of the relationship between environ-
ment and behavior. This, in turn, helps the architect
The behavior of a person or a group is depen- · consider how the environment affords people of
dent on its competence in dealing with the world. differe.nt backgrounds different aesthetic experi-
Environmental competence is a term coined by Powell ences and activity patterns. As shall be argued
Lawton (1977) to aid in understanding the environ- throughout, it also enables us to understand what
~ental needs of various segments of the elderly . . we can predict with confidence and when we are
population, but ·it has general applicability. Every- really going out on a limb.
body has some level of competence in dealing with
the social and the built environment. Competence is a
term that covers a broad set of attributes ·:such as ADDITIONAL READINGS
physical or mental health, intellectual capacity and
Gibson, James J. An Ecological Approacl& to Visual Perceptilm.
ego strength" (Lawton 1977). Many of the qualities Boston: Houghton Mifflin, 1979.
that contribute to a person's ability to deal with the Hochberg, Julian. Perception. Englewood Cliffs, N.J.:
world are difficult to measure. While it is relatively Prentice-Hall, 1964.
easy to understand the concept when dealing with · Ittefson, Wil,iam, Karen Franck, and Timothy O'Hanlon.
physical capabilities such as motor aLilitics, it is · 'The Nature of E~vironmental Experience." In Sey-
much more difficult to comprehend what'it actually mourWatner et al., eds., Experiencing the Enviro11ment.
means when dealing with cultures and cultural be- New Xork: Plenum, 1979, pp. 187-206.
havior. It is also more controversial. The key point lttelson, William, Harold Proshansky, Leanne Rivlin, and
is that the greater the competence of an individual, Gary W,~nk.el. "The Search for Environmental The-
the greater the behavioral freedom. that person.' has ory." In An Introduction to Environmental Psychology.
and the less his or her behavior is constrained.hy New York: Holt, Rinehart and Winston, 1974, pp.
61-79.
the social and physical environments. '.ln enviton- Neisser, Ulrich. Cognition and Reality. San Francisco: Free-
mental design, the question of what competence man, 1977.
level should be taken into consideration is' a key ·Parsons, Talcott. Societies. Englewood Cliffs. N.J.:
issue, as 5hall be explained fully later·in this book. Prentice-Hall, 1966.
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