Chapter 1 B
Chapter 1 B
Chapter 1 B
BRAINSTORMING
Write a paragraph aout what is going on in the picture.
Guess what those people say in the telephone?
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USEFUL PHRASES
Repeat the phrases below loudly?
EXERCISE 1
Exercise 1 is taken from Wyatt (2007). Complete these dialogues with words and
expressions from the box.
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GAME: FIND THE COLLEGE WHO…
This exercise is taken from Lloyd & Preier (1996:2a).
Find the appropriate colleague (rekan) to work with
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EXERCISE 2
In a group of 2, make a dialog based on the following scheme:
RECEPTIONIST :
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_____________ CALLER :
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_____________ RECEPTIONIST :
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_____________ CALLER :
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_____________ RECEPTIONIST :
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_____________ CALLER :
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_____________ RECEPTIONIST :
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_____________ CALLER :
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_____________ RECEPTIONIST :
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_____________ CALLER :
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EXERCISE 3: CALL A COMPANY
In a group of 2 students, prepare (persiapkan) a roleplay
with the following topic. Explain (terangkan) your detail
to your teacher. Then, practise the call with your friend. 1.
Call a shop to ask (meminta) for prices or products.
2. Call a hotel to book a night's accomodation
3. Call a travel agent to ask about a flight (penerbangan) or tourism
package (paket wisata)
IMPERATIVE
TAKE NOTE:
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EXERCISE 4
In group of 2-3 students, answer the following question.
Look at the plan of the offices of WorldMedia. Write down the
directions from reception to the following room:
1. meeting room :
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__________ 2. w.c. :
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__________ 3. sales :
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Again, do the following exercise
1. A: Can you tell me the way to the Accounts Department?
B:
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way to the Production Department?
B:
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way to the Rights Department?
B:
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REFERENCES
Lloyd, Angela & Anne Preier. 1996. Business Communication
Games. Oxford: Oxford University Press.
Sweeney, Simon. ---. English for Business Communication.
Cambridge: Cambridge University Press.
Wyatt, Rawdon. 2007. Check Your English Vocabulary for
Business Administration 4th edition. London: A&C
Black.
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