CMS Control of Management System Documentation
CMS Control of Management System Documentation
CMS Control of Management System Documentation
1 Scope
This procedure sets out <Short Name>’s arrangements for the creation, review, approval,
distribution, use and revision of all management system documentation which sets out
requirements that staff must follow.
Such documents are termed ‘controlled documents’ and include: the management system
manual and its associated documentation, including; procedures, pro formas, standards,
instructions, drawings, specifications etc.
Records which provide evidence of conformity to requirements and of the effective operation
of the management system are controlled in accordance with the Control of Management
System Records Procedure.
External documents for non-critical use, such as user manuals, advisory documents (even if
referenced in controlled documents), reference books, marketing materials, and supplier
directories are not controlled documents in the context of this procedure.
2 Revision History
Revision Date Record of Changes Approved By
How Metrics
Management System No. of Document Errors
Document Register No. of Document
Disaster Recovery Changes
6 Responsibilities
The <Document Controller> is responsible for all aspects of the implementation and
management of this procedure, unless noted otherwise.
2 General
The <Document Controller> ensures that:
a specific folder, or folders, is maintained on the network server, to contain the up-to-
date versions of controlled documents
all controlled documents are only made available in a ‘read only’ format
all out-of-date controlled documents are archived to an archive folder and retained for
future reference
all electronic folders containing either current or archived controlled documents are
subject to periodic and secure backup
5 Document Distribution
All controlled documents are made available to all staff via the intranet and must not be
edited or copied except by those authorised to do so.
All staff who require access to controlled documents to properly undertake their roles are
trained in their access and use.
Uncontrolled copies of documents are not issued to staff or outside parties who manage,
perform, or verify work that is directly affected by the document.
Where permitted, and coordinated by the <Document Controller>, individual departments
may issue and maintain their own documents, and maintain a local Controlled Documents
Register of all documents and their current revision.
details of all controlled documents are listed in the Controlled Documents Register
all controlled documents are re-evaluated by a subject matter expert at least every
three years and updated as required
the Controlled Documents Register identifies when controlled documents are due for
re-evaluation
the request for a process change is documented, including its justification, typically
using a Corrective and Preventative Action Reporting (CPAR) Form.
the appropriate document defining the process is updated to reflect the change and
reviewed and approved in accordance with this procedure
following implementation, it is verified, in accordance with the CPAR system, that the
change has had the intended effect
where the customer has indicated a document version number that version is used
where the customer has not provided a version number, the most recently available
version is used
External documents necessary for the planning and operation of the management system,
such as standards, regulatory guidance or third party are to be controlled.
The <Document Controller> ensures that the most recent version of each third-party
controlled document is maintained on the network server (for electronic versions) or in a in a
binder of controlled external documents (for hardcopies).
11 Forms
All forms are controlled wherever they impact on the outcomes of our activities or
management systems or where they are used to create controlled records.
However, where this is not the case, managers and supervisors may create and approve
local “forms”, for use in their area of control. Such local “forms” do not require an approval
signature nor a revision history table.
Forms may be photocopied but it is preferred that they are printed directly from the intranet.
12 Records
Records retained in support of this procedure are listed in the appropriate Controlled
Records Register and controlled according to the Control of Management Systems Records
Procedure.