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    ROLE OF SUPPLY CHAIN MANAGEMENT IN E Commerce

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    priya dwivedi
    Supply chain management (SCM) is critical for effective e-commerce operations. SCM involves coordinating procurement, production, inventory, and delivery to customers. It is the backbone of e-commerce and ensures having the right products in the right place at the right time. This reduces costs and improves cash flow. SCM provides transparency across the entire supply network, enhances customer relationship management by enabling timely deliveries, and minimizes delays that can damage business relationships. Implementing an e-commerce based SCM also reduces overall costs through streamlining and removing inefficiencies.

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    ROLE OF SUPPLY CHAIN MANAGEMENT IN E Commerce

    Uploaded by

    priya dwivedi
    37 views2 pages
    Supply chain management (SCM) is critical for effective e-commerce operations. SCM involves coordinating procurement, production, inventory, and delivery to customers. It is the backbone of e-commerce and ensures having the right products in the right place at the right time. This reduces costs and improves cash flow. SCM provides transparency across the entire supply network, enhances customer relationship management by enabling timely deliveries, and minimizes delays that can damage business relationships. Implementing an e-commerce based SCM also reduces overall costs through streamlining and removing inefficiencies.

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    Supply chain management (SCM) is critical for effective e-commerce operations. SCM involves coordinating procurement, production, inventory, and delivery to customers. It is the backbone of e-commerce and ensures having the right products in the right place at the right time. This reduces costs and improves cash flow. SCM provides transparency across the entire supply network, enhances customer relationship management by enabling timely deliveries, and minimizes delays that can damage business relationships. Implementing an e-commerce based SCM also reduces overall costs through streamlining and removing inefficiencies.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    37 views2 pages

    ROLE OF SUPPLY CHAIN MANAGEMENT IN E Commerce

    Uploaded by

    priya dwivedi
    Supply chain management (SCM) is critical for effective e-commerce operations. SCM involves coordinating procurement, production, inventory, and delivery to customers. It is the backbone of e-commerce and ensures having the right products in the right place at the right time. This reduces costs and improves cash flow. SCM provides transparency across the entire supply network, enhances customer relationship management by enabling timely deliveries, and minimizes delays that can damage business relationships. Implementing an e-commerce based SCM also reduces overall costs through streamlining and removing inefficiencies.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 2

    ROLE OF SUPPLY CHAIN MANAGEMENT IN E- COMMERCE

    E-commerce does not just mean trading and shopping on the Internet. It
    means business efficiency at all operation levels. Executives know it is
    critical to effective business operations, but until now quantifiable
    performance measures have been as scarce as the number of corporate
    executives of China who heard of the phrase "supply chain
    management" (SCM). Supply Chain Management means coordinating,
    scheduling and controlling procurement, production, inventories and
    deliveries of products and services to customers. The SCM is the
    backbone of E-commerce, a very critical component of E-commerce.
    Supply Chain Efficiency means having the right product at the right place
    at the right time, can save money/reduce costs, and can enhance cash
    utilization. A significant number of companies in the United States have
    implemented their Internet platform for Supply Chain Efficiency in the
    past 2 to 3 years, and the large of them will follow in the next few years.
    We will briefly review how the SCM can bring the benefits to the western
    corporations and Chinese corporations. Some case studies and B2B
    standard proposal will be presented to illustrate the benefits and
    bottleneck of E-commerce implementation in China. Supply Chain
    Management has very important role in E- Commerce.

    Advantages of e Commerce Supply Chain Management:

    The competitiveness among e Commerce businesses is rising day by


    day. Internet access has helped customers to easily access e
    Commerce sites and purchase. An effective and efficient e Commerce
    SCM provides connecting with customers and converting leads.

    Transparency
    SCM provides clear visibility across the entire network. It assists the
    users to invigilate the status of all the undergoing activities across
    supply, production, warehousing, and distribution. This ensures a more
    comprehensive tracking and management of all process from ordering to
    shipping of finished products.
    Enhanced CRM
    The merits of good CRM can’t be overlooked! SCM ensures timely
    deliveries, which in turn keeps the customers happy. Also, it assists the
    business to keep an eye on the requirements of the customers. It makes
    sure that the business is attuned to changes in various demands of the
    products and services. With the help of an e Commerce integrated
    supply chain, businesses can get requirements and feedbacks about
    their products directly.

    Minimized delays
    Delays in delivery can cause strained relationships and lost business.
    Late shipment from vendors, holdups during production, and logistic
    errors in distribution channels negatively affect a company’s image
    amongst its customers. With an effective SCM, all activities can be
    coordinated and executed from top to bottom.

    Cost reduction
    One of the principal reasons due to which the customers invest their time
    and money in e Commerce is reduced costs. Probably, there are a lot of
    areas where business invests more than required. Some of such areas
    could definitely be streamlined. It’s worth taking a look at your supply
    chain to recognize areas where the costs could be cut down.
    An e Commerce based SCM removes various stages of distribution,
    retailers, and more. This also means higher profits!

    Adoption of omnichannel practices


    A well structured SCM facilitates omnichannel engagement which in
    turn, leads to further technological advancements leading to increasingly
    sophisticated customer engagement. And, this cycle continues.
    Omnichannel and eCommerce are now selling and shipping paradigms
    with new touchpoints for customers. It’s all about customer convenience
    and expectations. This ensures a very different dynamic that places
    power in the hands of the customers, resulting in greater CX.

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