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    The Use of Information System (Is) In: Delhivery

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    Esha Gupta
    This document discusses a study on the use of information systems (IS) at Delhivery, a leading supply chain services provider in India. The objective is to understand how IS is used by Delhivery to monitor and maintain daily operations. It notes that IS provides benefits like cost reduction, increased productivity, and improved product/market strategies for supply chain management. Delhivery was selected as a case study because its use of IS and data integration has increased efficiency and service levels. The document outlines some key IS tools used at Delhivery, and notes that data will be collected through interviews with Delhivery management to analyze how IS supports supply chain management.

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    The Use of Information System (Is) In: Delhivery

    Uploaded by

    Esha Gupta
    228 views3 pages
    This document discusses a study on the use of information systems (IS) at Delhivery, a leading supply chain services provider in India. The objective is to understand how IS is used by Delhivery to monitor and maintain daily operations. It notes that IS provides benefits like cost reduction, increased productivity, and improved product/market strategies for supply chain management. Delhivery was selected as a case study because its use of IS and data integration has increased efficiency and service levels. The document outlines some key IS tools used at Delhivery, and notes that data will be collected through interviews with Delhivery management to analyze how IS supports supply chain management.

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    SCIS_Delhivery

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    This document discusses a study on the use of information systems (IS) at Delhivery, a leading supply chain services provider in India. The objective is to understand how IS is used by Delhivery to monitor and maintain daily operations. It notes that IS provides benefits like cost reduction, increased productivity, and improved product/market strategies for supply chain management. Delhivery was selected as a case study because its use of IS and data integration has increased efficiency and service levels. The document outlines some key IS tools used at Delhivery, and notes that data will be collected through interviews with Delhivery management to analyze how IS supports supply chain management.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    228 views3 pages

    The Use of Information System (Is) In: Delhivery

    Uploaded by

    Esha Gupta
    This document discusses a study on the use of information systems (IS) at Delhivery, a leading supply chain services provider in India. The objective is to understand how IS is used by Delhivery to monitor and maintain daily operations. It notes that IS provides benefits like cost reduction, increased productivity, and improved product/market strategies for supply chain management. Delhivery was selected as a case study because its use of IS and data integration has increased efficiency and service levels. The document outlines some key IS tools used at Delhivery, and notes that data will be collected through interviews with Delhivery management to analyze how IS supports supply chain management.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 3

    A STUDY ON

    THE USE OF INFORMATION SYSTEM (IS) IN


    DELHIVERY

    OBJECTIVE:

    The objective of this project is to understand how Information Systems (IS) is used by


    DELHIVERY as an organization to monitor and maintain their day to day operations.

    Advantages of using information system in SUPPLY CHAIN


    MANAGEMENT:

    The advancement of inter organizational information system for the supply chain has three
    distinct benefits. These are −

     Cost reduction − The advancement of technology has further led to ready availability of
    all the products with different offers and discounts. This leads to reduction of costs of
    products.

     Productivity − The growth of information technology has improved productivity


    because of inventions of new tools and software. That makes productivity much easier
    and less time consuming.

     Improvement and product/market strategies − Recent years have seen a huge growth
    in not only the technologies but the market itself. New strategies are made to allure
    customers and new ideas are being experimented for improving the product.

    1
    It would be appropriate to say that information technology is a vital organ of supply chain
    management. 

    Reason for selecting DELHIVERY as the organization for study:

    With the supply trying to keep up the pace with the never-ending demand, the Indian logistics is
    on a growth tide. Advances in computer-based information technology in recent years have led to a
    wide variety of systems that managers are now using to make and implement decisions. By and
    large, these systems have been developed from scratch for specific purposes and differ significantly
    from standard electronic data processing systems. Delhivery as a firm has now grown to be one of
    India’s leading supply chain service providers. It is one of the biggest E-Commerce Logistics
    company of India, having a market share of around 20-25%. While working in Delhivery, It was
    observed that their information system and data integration has made their internal process
    highly efficient and lead to short delivery times and high service level for its B2B clients.

    The vast scope of IS and SCM relationships have resulted in diverse and disintegrated research
    on the topic. This study will offer a systematic literature analysis at the intersection of supply
    chain and information systems (SCIS), the impact of covid19 on it and the foreseeable changes
    soon in Delhivery.

    IS TOOLS USED IN DELHIVERY:


    Transportation management tool: THANOS APP

    Inventory tool for express shipments: ISCAN DATA

    Employee management tool: DARWIN

    Task Management tool: HQ DELHIVERY

    Inventory Management tool: EYE.DELHIVERY

    2
    Above mentioned tools are used in last mile engineering team of Delhivery which consist of IPC & DC.
    There are other tools used in first mile as well mid mile to manage all the operations of HUB, PC whose
    information will be procured and in detail analysis of the tools will be presented in the final report.

    MATERIALS & RESOURCES:

    All the data will be collected from the internet and the senior management and relevant
    department authorities of DELHIVERY Gurgaon by asking them open‐ended questions.
    Based on that, usage of information systems in SCM at Delhivery will be presented.

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