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    Business Growth Strategies (Growth Strategy, Handoff Model, Cash Generation, Customer Service)

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    Hassan Khurshid Chaudhary
    Business growth strategies aim to increase efficiency, productivity, sales and profits. They analyze internal conditions like employee retention and external factors like economic stability. The Handoff model provides a framework for executives to develop future strategies. Cash generation focuses on operating cash flow, lower capital spending and excluding unusual expenses to determine overall financial health. Improving customer service can expand business by enhancing the customer experience and retention through professional assistance at all points of interaction and fulfilling customer needs.

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    Business Growth Strategies (Growth Strategy, Handoff Model, Cash Generation, Customer Service)

    Uploaded by

    Hassan Khurshid Chaudhary
    110 views2 pages
    Business growth strategies aim to increase efficiency, productivity, sales and profits. They analyze internal conditions like employee retention and external factors like economic stability. The Handoff model provides a framework for executives to develop future strategies. Cash generation focuses on operating cash flow, lower capital spending and excluding unusual expenses to determine overall financial health. Improving customer service can expand business by enhancing the customer experience and retention through professional assistance at all points of interaction and fulfilling customer needs.

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    Business growth strategies

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    Business growth strategies aim to increase efficiency, productivity, sales and profits. They analyze internal conditions like employee retention and external factors like economic stability. The Handoff model provides a framework for executives to develop future strategies. Cash generation focuses on operating cash flow, lower capital spending and excluding unusual expenses to determine overall financial health. Improving customer service can expand business by enhancing the customer experience and retention through professional assistance at all points of interaction and fulfilling customer needs.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    110 views2 pages

    Business Growth Strategies (Growth Strategy, Handoff Model, Cash Generation, Customer Service)

    Uploaded by

    Hassan Khurshid Chaudhary
    Business growth strategies aim to increase efficiency, productivity, sales and profits. They analyze internal conditions like employee retention and external factors like economic stability. The Handoff model provides a framework for executives to develop future strategies. Cash generation focuses on operating cash flow, lower capital spending and excluding unusual expenses to determine overall financial health. Improving customer service can expand business by enhancing the customer experience and retention through professional assistance at all points of interaction and fulfilling customer needs.

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    Business growth strategies (Growth strategy, Handoff model, Cash generation, customer

    service)

    A number of organizations use several different business growth strategies and models in order
    to determine the efficiency of their business and discover the areas where they can make a
    possible expansion or increase efficiency. Business growth strategies have been developed
    throughout the decades in order to help businesses make their processes efficient so that their
    productivity, sales and profitability can be increased (Aaker et al., 2001). These models are then
    further divided into internal and external tools. While the internal tools identify the conditions of
    the organizations from within, the external tools analyze the external forces which affect the
    business. For instance, employee retention is an internal measure of an organization while
    economic stability is an external measure for an organization (Gundry et al., 2001).. The Handoff
    model is one such business growth model and a strategic planning tool that determines a
    framework which can be helpful for executives and senior management in order to come up with
    strategies applicable for the future of their organizations. Cash generation is related to operating
    cash flow, spending less capital, and excluding losses and expenses related to any unusual
    spending. They help a business determine its overall cash flows and their health (Persson et al.,
    2001) Customer service is also one such idea which is related to expansion of the business. By
    focusing on customer service, an organization can determine on how it can improve handling the
    customers which will not only provide the customers a positive experience but also improve the
    customer retention of the organization. Improvement in the area of customer service means that
    the organization increases the total perceived customer value whenever the customer interacts
    with the organization. It is providing and delivering a professional level assistance before, during
    and after the customer has made a purchase. Furthermore, customer service is based on fulfilling
    the needs of the customer.

    References

    Aaker, D.A. and Adler, D.A., 2001. Developing business strategies. New York, NY: John Wiley
    & Sons.

    Persson, G. and Virum, H., 2001. Growth strategies for logistics service providers: a case
    study. The International Journal of Logistics Management, 12(1), pp.53-64.
    Gundry, L.K. and Welsch, H.P., 2001. The ambitious entrepreneur: High growth strategies of
    women-owned enterprises. Journal of business venturing, 16(5), pp.453-470.

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