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    SurveyGizmo Data Privacy & Security Policy

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    drumdance
    Survey Gizmo will not sell, distribute, or share customers' personal information with third parties. They will protect customer data by keeping servers updated and having strong internal data security. Only administrators and support managers have access to customer data for troubleshooting purposes. Customer can request to have all their data permanently removed within 2 business days, and Survey Gizmo will provide written confirmation that the data was destroyed and cannot be recovered.

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    Attribution Non-Commercial (BY-NC)
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    SurveyGizmo Data Privacy & Security Policy

    Uploaded by

    drumdance
    271 views2 pages
    Survey Gizmo will not sell, distribute, or share customers' personal information with third parties. They will protect customer data by keeping servers updated and having strong internal data security. Only administrators and support managers have access to customer data for troubleshooting purposes. Customer can request to have all their data permanently removed within 2 business days, and Survey Gizmo will provide written confirmation that the data was destroyed and cannot be recovered.

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    Survey Gizmo will not sell, distribute, or share customers' personal information with third parties. They will protect customer data by keeping servers updated and having strong internal data security. Only administrators and support managers have access to customer data for troubleshooting purposes. Customer can request to have all their data permanently removed within 2 business days, and Survey Gizmo will provide written confirmation that the data was destroyed and cannot be recovered.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    271 views2 pages

    SurveyGizmo Data Privacy & Security Policy

    Uploaded by

    drumdance
    Survey Gizmo will not sell, distribute, or share customers' personal information with third parties. They will protect customer data by keeping servers updated and having strong internal data security. Only administrators and support managers have access to customer data for troubleshooting purposes. Customer can request to have all their data permanently removed within 2 business days, and Survey Gizmo will provide written confirmation that the data was destroyed and cannot be recovered.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
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    Survey Gizmo Customer Data Privacy and Security Statement

    We will not sell, rent, distribute or give away your email address or personal information to ANY third
    party, except to comply with applicable law. We will not publish your email address, phone or mailing
    address at any time.

    Your email address


    If you have subscribed to our newsletter, we hold your email address only in order to send you the
    newsletter you have requested. You can unsubscribe at any time for any reason. If you ever have a
    problem with your subscription, feel free to contact Customer Service.

    Your most valuable asset: your data


    We will proactively protect your customer, subscriber data, and survey data by keeping our servers up-
    to-date and our internal data security high. Your subscriber data will never exported, sold, rented, or
    used in any way by Widgix Software. It is your data, and we will protect it to the very best of our
    abilities.

    Staff access to your data


    Only administrators and customer/technical support managers have access to customer data. Our staff
    will not access your data, grant access to third parties or otherwise disseminate your data. If you open a
    support ticket, hire our consulting services, call our telephone support then an administrator (or support
    manager) may log into your account for the purpose of troubleshooting & correcting the reported issue
    or performing their contracted task. All staff members have signed a customer confidentiality
    agreement.

    Requests to permanently remove data


    A written request to permanently remove all response data from our service will be answered in no
    more than 2 business days. SurveyGizmo will reply with written confirmation that all files, database
    records and backups of this data have been destroyed. Data cannot be recovered after this is performed.

    Safe Harbor Certification


    We are happy to participate in the US Department of Commerce’s Safe Harbor Framework.
    SurveyGizmo has self-certified adherence to the Safe Harbor Privacy Principles. For more information
    about the Safe Harbor Privacy Principles and to view our certification, visit the U.S. Department of
    Commerce’s Safe Harbor Web site.

    HIPAA Certification
    SurveyGizmo has self-certified its adherence to HIPAA, the Health Insurance Portability and
    Accountability Act of 1996 for the handling of Protected Health Information (PHI). SurveyGizmo
    follows the Privacy Rule and the Security Rule provisions of HIPAA. For more information about
    HIPAA visit the US Department of Health and Human Resources HIPAA page.
    Survey Gizmo Customer Data Privacy and Security Statement
    Server Security
    Our data servers are hosted by Server Beach in San Antonio, Los Angeles, and Miami. They are in high
    security data centers, monitored via closed circuit television and 24x7 onsite security personnel guard
    the facility while military-grade pass card access and biometric handscan units provide further layers of
    security. The facilities are equipped with an FM200 gas-based, hardware-friendly fire suppression
    system and diesel backup power generators.
    We use firewall software and perform daily scans for viruses and rootkits. Data sent between the
    survey production machines is sent over an AES-256 (256 bit) encrypted connection. Our database is
    behind a firewall and configured to only accept connections from a single machine in our local
    network. User passwords are encrypted/hashed via MD5.

    Disaster Recovery and Business Continuity


    SurveyGizmo has two major components. The survey production environment for data collection and
    the application which handles reporting and permanent data storage. The survey production
    environment consists of several servers on a monitored round-robin configuration. They can continue
    to capture information even if the primary application suffers a disaster. The application servers consist
    of the application, the underlying architecture, and the database. A backup machine on a separate
    subnet exists with the application and architecture for emergency use. All application data is backed up
    on two servers and all primary servers have hot swappable RAID drives.

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