HP PEACEFULNESS OFFER

ON SELECT
CONSUMER NOTEBOOKS
AND DESKTOPS
www.redeemnow.in/hppeacefulnessoffer
https://store.hp.com/in
HP PEACEFULNESS OFFER

• Extend your Total Warranty Coverage to 3 years Onsite ( 1 Year Standard + 2 Year
Extended )
• Next Business Day Response*
• High-quality remote assistance and convenient Onsite support available the next
business day*

• 1year Protegent Antivirus subscription on desktops and

Laptops
• Secure device from viruses
• Fast & Easy Installation
 HP PEACEFULNESS OFFER

CATEGORIES MODELS SERIES

NA: Pre-installed
Omen DC, EK, DH ₹1999.00* McAfee Antivrus
Gaming
Pavilion Gaming DK, EC, A ₹1999.00*

Envy Envy AR, AY, AQ, BA, EP ₹1999.00*

Pavilion x360 DH, DW ₹1999.00*

Pavilion
Pavilion 13/14/15 CS, CE ₹1999.00*

NA: Antivirus and Data

Chromebook HP Chromebook CA, NA ₹1999.00* Protection in-built
DA, DU, CF, CS, DR, ER, CK
HP 14/15 ₹1999.00*
EQ, DB, DK, EY, FR, CR, GR
*Terms & Conditions apply Valid on only SRP Models. Not valid on Black Beauty SKUs and Spectre.
*Inclusive of all taxes https://store.hp.com/in
 HP PEACEFULNESS OFFER

CATEGORIES
(Worth ₹ 3999.00) (Worth ₹ 750.00)

Pavilion AIO (Q Series) NA**

₹999*.00
HP AIO/Tower
₹999*.00
**Default 3 years warranty *Terms & Conditions apply
*Inclusive of all taxes https://store.hp.com/in
 HP PEACEFULNESS OFFER
• This offer is only applicable in case of purchase via HP Online store (https://store.hp.com/in) or Over the Counter Sale through HP Authorized Resellers. The
offer is NOT valid on purchase through any other Online Portal
• Offer is ONLY valid for end customer purchase made from 26th September 2020 to 10th October 2020.
• The ‘HP Peacefulness’ Offer is valid only on Omen DH, DC, EK Pavilion Gaming DK, EC, A Envy AQ, AY, BA, EP series, Envy x360 AR series, Pavilion x360 DH,
DW series, Pavilion 14 CE, Pavilion 15 CS series, HP Chromebook NA, CA and HP 14/15 DA, DU, CF, CS, DR, ER, EQ, DB, DK, EY, FR, CR and GR series. Offer is not
valid on Spectre and Omen X. Offer is not valid on Notebooks DOS SKUs, online derivative series, models with upfront pricing and BB SKUs.
• This offer is valid on select SKUs of HP Notebook, any series that is not a part of eligible SKU list, will not be considered under this offer. Please check with
your retailer about validity of the offer on your purchase. HP will not be responsible for any miscommunication in this regard.
• This offer is not valid on bulk orders.
• Antivirus offer is not applicable on HP Chromebook. Antivirus is not applicable on Omen as 1year McAfee Anitvirus is pre-installed.
• Please ensure that you enter correct serial number of your product while doing registration in this offer. The serial number of the Notebook entered by you
at www.redeemnow.in/hppeacefulnessoffer will be used to check validity of the offer.
• The customer needs to register within 7 days (14 days for customers buying from https://store.hp.com/in) from the date of purchase of notebook.
• HP Notebook series covered under this offer are also available without this offer.
• Please make sure that email id being provided at the time of registration on offer page, should be correct and belongs to the customer only, as all offer
related communication shall be sent on this registered email ID only.
• All customer queries regarding the notebook offer can be directed to [email protected] and desktop offer to [email protected]
• Same email id and mobile number can be used to register for the offer redemption for only two times, If more than 2 requests are received with a single
contact details, the claim for offer benefit/s shall be rejected.
• In case of any customer issues related to the offer (post online registration), a maximum of 3 attempts will be made to ensure the validity of the
redemption and resolve genuine issues subject to fulfillment of terms and conditions of the offer.
• Offer claimed by online customer shall be processed and communicated through Email / SMS.
 HP PEACEFULNESS OFFER
Customer to visit
Customer buys an eligible model During online registration customer to complete the
www.redeemnow.in/hppeacefulnessoffer and
of Notebook from HP authorized register for availing offer benefit/s within 7 (14 following:
reseller or HP Online Store days for customers buying from • Fill in personal details
(https://store.hp.com/in) https://store.hp.com/in days of purchase of • Put in their Valid Email ID and Mobile Number
eligible product • Fill in product and purchase details
• Upload copies of purchase invoice, bar coded serial
no. sticker and his ID proof
Redemption cell shall validate Post online registration, customer will get to • Click on “Accept” the offer terms and conditions and
all the documents and send see redemption code on the “Thank you” page • Click on “Submit”
preliminary approval email and through email along with further steps
within 72 hrs. post registration and timelines

Post successful payment receipt – Customer shall

receive claimed benefit/s within maximum of 30 days
Preliminary approval email shall Post successful payment, customer shall Incomplete payment – Customer shall have a window
have payment link, using this receive confirmation email from payment of 10 days to complete this step and avail claimed offer,
link customer can make gateway i.e. EBS and merchant name TLG else same will get rejected
payment on account of offer fee, India Pvt. Ltd., Non payment – 3 follow-ups email will be shared within
using net banking or debit/credit Incase of incomplete payment, customer 10 days post preliminary approval of claim, in case of
card within 10 days shall receive email/sms non-response, offer entitlement shall be rejected
 HP PEACEFULNESS OFFER

Some important points that need your attention while you opt for any redemption benefit/s.
• During online registration for the offer, contact person's name should be same as written on the copy of purchase invoice.
• During upload of the documents, kindly ensure that all documents are clearly visible and file size should not be more than 2 MB.
• At the time of registration, kindly keep a scanned copy of the following documents:
• A copy of purchase invoice,
• A barcoded notebook/desktop serial number sticker (same can be taken from cardboard packaging).
• A copy of your valid ID proof.
• During the registration process, you will be asked to re-confirm your email ID and validate your mobile number through OTP process, so you are
requested to complete this process to proceed further. Re-confirmation of email ID and Mobile number is a mandatory step to ensure that all important
communications related to the offer and all your offer benefits reach to you directly.
• Select source of purchase and dealer name, and valid SKU. Post that offers will be displayed along with offer fee, make a selection of single or multiple
offers based upon choice and offer amount will be shown accordingly, please check complete details before you click on Submit button. Upon successful
submission of details, a thank you page will open, please make a note of your redemption code, that will be a ready reference number for all future
communications with redemption cell. Registration should be completed within 7 days of purchase of the product.
• Within next 72 hours of the registration, you will receive an email with preliminary approval of your redemption request. If your details are in order, you
will be advised to visit payment link to make the payment of the offer. This option will be open for 10 days from the date of this email. Post successful
receipt of payment, offer processing shall start and approval SMS will be shared on your registered mobile number. As per terms of the offer, all claimed
benefit/s shall be emailed to your registered Email ID/registered address within 30 days from the date of payment receipt.
• Student ID card which is for full time only will be valid for this offer, no part time or distance learning student ID cards will be applicable for this offer.
 HP PEACEFULNESS OFFER

• Offer benefit/s shall be processed and emailed on the

[email protected] for notebooks
Email [email protected] for desktop
registered email id or send to registered address within 30
days from the date of receipt of offer fee. In case of any delay
in processing of the same customer will be informed through
email.
Send SMS REDHELP to 53030, and will
Call- give a callback within 24 hours, or visit • HP shall not be held responsible for any delay in
back to www.redemnow.in and using communication with regard to this offer. Offer can be
Helpdesk section provide details for call withdrawn or changed by HP at any point without giving any
back reason whatsoever.

For escalations, customer can write • To the extent permitted by law, the Customers by availing this
Escalation to [email protected] offer agree and undertake not to hold HP and/or or any of their
group entities or affiliates, their respective directors, officers,
employees, agents, vendors, responsible for or liable for, any
actions, claims, demands, losses, damages, costs, charges and
For 4th level of escalation, expenses that you may/might have suffered, sustained or
High
customer can write to incurred, or claims to suffer, sustain or incur, by way of and / or
escalation
[email protected] on account of the present offer.
 HP PEACEFULNESS OFFER

ON SELECT
CONSUMER NOTEBOOKS
AND DESKTOPS
www.redeemnow.in/hppeacefulnessoffer
https://store.hp.com/in