Arizona Driver License Manual: and Customer Service Guide

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Arizona Driver License Manual

and CUSTOMER SERVICE GUIDE

azdot.gov/mvd
Douglas A. Ducey, Governor
John S. Halikowski, Director
Eric R. Jorgensen, Division Director

Dear Arizona motorists:

The Arizona Department of Transportation Motor Vehicle Division (ADOT MVD) is pleased
to provide this guide to Arizona traffic laws and information for obtaining a driver license or
identification card. This manual also provides essential safety information for both new and
experienced Arizona drivers.

ADOT MVD delivers services to millions of Arizona motorists each year. In line with the
Division’s vision of getting Arizona “out of the line and safely on the road” we are continuously
improving processes to provide swift and efficient service. In addition to coming into an office,
ADOT MVD offers alternative methods for Arizonans to access services. For example, through
ServiceArizona.com, customers are able to complete more than 20 motor vehicle transactions,
such as renewing your vehicle registration, requesting a replacement driver license, updating
your address, and purchasing a personalized or specialty license plate. We also encourage
Arizona drivers to take advantage of the more than 160 privately operated Authorized Third
Party locations to serve you across the state. Several of these locations offer both Title and
Registration and driver license transactions! Find a location convenient for you at
azdot.gov/mvdlocations. 

We look forward to providing you with outstanding customer service and a safe driving
experience while we continue our mission of “moving Arizona’s citizens, economy and
infrastructure by getting safe drivers and vehicles on the road.” 

Sincerely,

Eric R. Jorgensen
Director
Motor Vehicle Division

ARIZONA DEPARTMENT OF TRANSPORTATION


1801 W. Jefferson St. | Phoenix, AZ 85007 | azdot.gov
Table of Contents
4 Office Locations and Hours

6 Fees at MVD Offices

7 Arizona’s Driver License

17 Section 1
BEFORE YOU DRIVE

20 Section 2 About This Manual


SAFE DRIVING PRACTICES This manual is designed to help you obtain
a driver license or an instruction permit by
28 Section 3 explaining the Arizona motor vehicle laws
ROADWAY AND VEHICLE without using technical language. Details
of the motor vehicle laws can be found in
KNOWLEDGE Arizona Revised Statutes at azleg.gov under
Title 28 “Transportation” which offers the
40 Section 4 most up to date and accurate information.
SHARING THE ROAD WITH
MVD is providing this manual electronically
OTHER VEHICLES to help insure you have the most up-to-date
information.
42 Section 5
If you are applying for a motorcycle license,
ACTIVELY AVOIDING
you will need to study the Motorcycle
CRASHES Operator Manual in addition to this manual.
If you are applying for a Commercial Driver
53 Section 6 License, please refer to the Commercial Driver
HANDLING EMERGENCIES License Manual. All manuals are available
online at azdot.gov/mvd or at any Motor
56 Section 7 Vehicle Division office.
LAW ENFORCEMENT
Questions or Comments?
Phoenix 602.255.0072
Tucson 520.629.9808
Elsewhere in Arizona 1.800.251.5866
TDD Hearing/Speech Impaired Service
602.712.3222

All Contents ©2018 Arizona Department of Transportation Revised July 2018


Arizona Driver License Manual and Customer Service Guide

Office Locations and Hours


Information concerning MVD office locations and hours may change. Please see azdot.gov/mvd
for current information.
Please visit ServiceArizona.com to schedule an appointment for a road test or to apply for
Voluntary Travel Identification Card or Voluntary Travel Driver License.

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Arizona Driver License Manual and Customer Service Guide

ServiceArizona.com ▪▪ Organ Donor Registration


It’s fast, convenient, secure, offers more ▪▪ Motor Vehicle Record – Title and
than 20 online services, and is continuously Registration or Driver Record
expanding. ServiceArizona.com is MVD’s
▪▪ Vehicle Fee Recap
authorized service website that allows our
customers to conduct a variety of motor ▪▪ Insurance Verification
vehicle and driver license transactions online. ▪▪ Off Highway Vehicle Decal
ServiceArizona.com now offers online ▪▪ Motor Vehicle Lien Inquiry
appointments that allow our customers to
ServiceArizona self-service centers, available
choose the best time to visit a local MVD
at some court locations and most MVD
office and avoid waiting in line when:
offices, provide a convenient option for
▪▪ Applying for Voluntary Travel ID faster service.
▪▪ Taking a road test
Third Party Services
Services available at ServiceArizona.com
Third party providers are authorized to
▪▪ Vehicle Registration Renewal offer most MVD title, registration and driver
▪▪ Permanent Placard Renewal license services. They often offer convenient
extended hours on weekends and evenings.
▪▪ Replacement Driver License/ID
Convenience fees apply. MVD monitors
▪▪ Permit Test at Home the quality of third party work to ensure it
meets state operational standards.
▪▪ Emissions/Registration Check
For a list of MVD Third Party offices, visit
▪▪ Prepaid Voucher azdot.gov/mvdlocations.
▪▪ Title Viewer
Driver Education Services
▪▪ Driver License Reinstatement
MVD’s Authorized Third Party driver training
▪▪ Insuarance Update and Vehicle schools offer education and behind the wheel
Reinstatement training for new drivers and for those who
▪▪ MVD Office Appointments wish to brush up on their driving skills. The
schools are required to teach MVD’s training
▪▪ Address/Email Change curriculum, based on national standards.
▪▪ 30-Day General Use Permit MVD, in collaboration with the Arizona
Department of Education, also certifies high
▪▪ Duplicate Vehicle Registration
school driver education programs.
▪▪ Fleet Registration Renewal
▪▪ Personalized/Specialty Plates Traffic Survival School Program
The Traffic Survival School Program is
▪▪ Restricted Use 3-Day Permit
designed for drivers who have convictions
▪▪ Vehicle Sold Notice for serious driving violations, have an
▪▪ View Plate Credit accumulation of points on their driving
record or are at risk of having their driving
▪▪ Plate Refund privilege suspended. The program’s goal is
▪▪ Voter Registration to change or modify risky or unsafe driving
behavior. Traffic survival schools are licensed
▪▪ Tab Replacement
by the Arizona Chapter of the National Safety
▪▪ De-insured Certificate Council (NSC). NSC qualifies instructors to
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Arizona Driver License Manual and Customer Service Guide

teach the MVD approved curriculum. A list Motor Vehicle Record


of authorized traffic survival schools can be
Uncertified 39-month $3
found online at azdot.gov/mvd.
Certified 5-year $5
Vehicle Inspections Other Fees
Vehicle inspections match the vehicle
Abandoned Vehicle Fee $500
identification number (VIN) to the vehicle
ownership documents to determine the Abandoned Vehicle Fee (on $600
identity of the vehicle’s owner and, in some federal land)
cases, to verify that the vehicle is properly Returned Check Fee $25
equipped for highway use. Third Party providers
are authorized by MVD to perform Level I If your license is revoked, suspended or canceled,
inspections. If necessary, vehicles are referred to you may be required to pay another application
MVD for a Level II or Level III inspection. fee, in addition to a reinstatement fee.

Tips for Faster Service


Fees at MVD Offices
Depending on your transaction:
Operator or Motorcycle License
Ages 16-39 $25
▪▪ Visit ServiceArizona.com to determine
whether your transaction can be
40-44 $20 completed online.
45-49 $15 ▪▪ Visit azdot.gov/mvd to complete an
50 & over and 5-year $10 application for an ID, driver license or
title.
Limited License $10
Instruction Permit $7 ▪▪ Visit ServiceArizona.com to schedule
an appointment for a road test or
Motorcycle Endorsement $7 Voluntary Travel credential.
Restricted Instruction Permit $7 ▪▪ The best days to visit are usually
Replacement Driver License $12 Wednesday and Thursday.
Replacement Instruction Permit $2 ▪▪ Avoid the first 2 days and the last 2
Out-of-State Driver License Skill $15 days of the month and the day after a
Test holiday, many offices are closed until
noon on the second Wednesday of
Out-of-State Vision Screening $5 each month.
Voluntary Travel Driver License $25
▪▪ Bring your out-of-state driver license
Identification Card (ID) – it will be used as a secondary form
of identification and may waive the
Ages 0-64 $12 written/road test.
65 & over No fee
▪▪ Bring required identification.
Replacement Identification Card $12
▪▪ Bring your out-of-state title,
Voluntary Travel Identification Card $25 registration and license plates.
Commercial Driver License (CDL) ▪▪ Have your vehicle identification
For commercial driver license fees, please number (VIN) handy
refer to the Commercial Driver License ▪▪ In addition to cash, most fees may be
Manual or contact one of the CDL offices. paid by credit card, cashier’s check or

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Arizona Driver License Manual and Customer Service Guide

money order. Upon discharge, military personnel may


work in Arizona for up to 90 days, without
▪▪ Please make your cashier’s check
obtaining an Arizona driver license, if all of
or money order payable to: “Motor
the following are met:
Vehicle Division.”
▪▪ Principal residence is in another state
Name and Address Changes or country.
You are required by law to notify MVD ▪▪ Possess a valid driver license issued by
within 10-days of any change to your name another state or country.
or address. If you do not report a change,
you may not receive renewal notices or other ▪▪ Operate a vehicle requiring a Class D
correspondence concerning your driver driver license.
license or vehicle records and you may be ▪▪ Is an employee, agent or consultant
cited by law enforcement. of an organization that operates in
You may report a change of address online Arizona and at least one other state or
at ServiceArizona.com or by telephone (see country.
page 3 for phone numbers). For an address Visit our website at azdot.gov/mvd for
change, provide your full name, and new information on a 5-year driver license
address with zip code, plus your driver license and vehicle services available to military
number, date of birth and the last four digits personnel.
of your Social Security Number. If you wish
to have your new address displayed on your Veteran Designation
credential, you may apply and purchase a A Veteran Designation on an Arizona driver
replacement license. license, instruction permit or identification
MVD’s computer system links all of your MVD card is available to U.S. military veterans
records together. When you submit a change or active duty service members. The word
of address, we will update your driver license “VETERAN” will be printed on the front of
or identification card record and each vehicle the driver license, instruction permit, or ID in
record for which you are listed as the first blue lettering.
registered owner. A new application and photo are required
To complete a name change, you may visit and standard transaction fees apply. For a
any MVD office or an authorized third party full listing of acceptable documentation the
office that offers driver license services. Division may accept as proof of veteran status,
You will need to present appropriate please visit our website azdot.gov/mvd.
identification in both your new and previous
names. If you wish to show your new
name on your license, you may apply for
a replacement license. All names must be
verifiable with Social Security Administration
records.

Military Personnel Information


Military personnel based in Arizona who
qualify for an exemption under the Soldiers
and Sailors Relief Act are not considered Motor Vehicle Records
Arizona residents.
You may obtain your driving or motor vehicle

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Arizona Driver License Manual and Customer Service Guide

record online at ServiceArizona.com or by will have to show that you understand the
completing a Motor Vehicle Record Request meaning of Arizona traffic signs. You will also
form #46-4416 at azdot.gov/mvd and visiting have to respond to the following directions
any MVD or Authorized Third Party office. in English:
You will be required to show identification.
▪▪ Stop (Alto)
Arizona’s Driver License ▪▪ Slow down (Despacio)
Arizona Revised Statutes, section 28-3153(D) ▪▪ Change lanes left/right (Cambie al
provides that the Motor Vehicle Division carril izquierdo/derecho)
(MVD) must not issue or renew a driver
license or identification (ID) card for a person
▪▪ Drive straight ahead (Siga derecho o
de frente)
who does not submit proof satisfactory to
MVD that the applicant’s presence in the ▪▪ Turn left/right at the next street,
United States is authorized under federal corner, stop sign or traffic light (Dé
law. MVD is required to determine that each vuelta a la izquierda/derecha en la
applicant meets the requirements of the siguiente calle, esquina, señal de alto
law. Identification requirements may change o semáforo)
without notice. ▪▪ Does your speedometer work?
(Funciona el velocímetro?)
Road Test
You may now schedule an appointment to ▪▪ Fasten your seat belt (Abróchese el
complete a road test! It is highly encouraged cinturón de seguridad). Turn your
that you schedule an appointment online to Left/Right signal on (Ponga o active la
ensure you are able to take the test when direccional o señal para dar vuelta a 
you go to an office. You may schedule an la izquierda/derecha)
appointment ar ServiceArizona.com for a You must provide the vehicle to be used
time convenient for you. To get the earliest for the test. The vehicle must be in good
appointment possible, be sure to check operating condition: functioning brakes,
multiple locations. brake lights, turn signals and horn, a
Visit ServiceArizona.com for more windshield with no cracks, both inside and
information regarding what is needed to take outside rearview mirrors, and tires that are
the road test or to schedule your road test in good condition. Passenger and driver
appointment. side windows must also be operational.
The passenger and driver door must open
If a road test is required, you may drive a test and close properly. You must show proof of
route that has a variety of traffic situations. current registration and current automobile
An examiner will ride with you in your vehicle liability insurance. If your vehicle is a 1972
and give you directions to follow. You will be model or newer, it must be equipped with
observed and graded on specific actions and seat belts, and these belts must be properly
on your general ability to safely operate the fastened and adjusted.
vehicle.
Vehicle Insurance
Road tests may be suspended due to extreme
Every motor vehicle operated on the
weather or safety conditions. Paying one
roadways of this state must be covered by an
application fee allows you 3 attempts to pass
insurance liability policy issued by a company
the test in a 12-month period.
that is licensed to do business in Arizona. The
Before you can take the road test, you policy must be an Arizona based policy that

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Arizona Driver License Manual and Customer Service Guide

reflects where the vehicle is predominantly Features of the License


being operated. ▪▪ Security features designed to reduce
Minimum levels of financial responsibility for fraud.
private passenger vehicles are: ▪▪ Credential type, e.g., Commercial
▪▪ $15,000 bodily injury liability for one Driver License, Instruction Permit, is
person and $30,000 for two or more printed near the “Arizona” logo”.
persons. "Under 21" Driver License
▪▪ $10,000 property damage liability. ▪▪ Vertical format for driver license,
It is important that you verify that the vehicle instruction permit and ID cards.
identification number (VIN) supplied by your ▪▪ Licensee “Under 21” indicated next to
insurance company matches the VIN on your photo.
vehicle registration. If it does not match, ask
your insurance company to resubmit the
▪▪ Credential displays date when
licensee reaches age 21.
correct VIN.
You must have proof of current insurance in
▪▪ A vertical credential cannot be used
for identification to purchase alcohol.
the vehicle when operating the vehicle. Law
enforcement officers will ask you for proof
of insurance at the time of traffic stops or
crashes. Insurance companies notify MVD
of all policy cancellations, non-renewals,
and new policies. If your insurance company
sends MVD a notice that your policy is no
longer active, we will send you an inquiry to
verify insurance status.
Failure to maintain proper insurance with a
correct VIN on file with MVD could lead to
the suspension of your vehicle registration
and/or driver license. To verify your insurance
coverage on file with MVD, please visit
ServiceArizona.com and click on “Insurance
Verification.
Resident Definition
National Driver Register
State law requires that you obtain an Arizona
Arizona is a member of the National Driver driver license and registration immediately if
Register, a nationwide computer system any one of the following applies. If you:
providing information about problem
drivers. When you apply for an Arizona ▪▪ Work in Arizona (other than for
driver license, your information is checked seasonal agricultural work).
against this system. If you have outstanding ▪▪ Place children in school without
or unresolved actions in another state, an paying the tuition rate of a non-
Arizona license will not be issued. If you resident.
provide false information, your Arizona driver
license may be canceled. ▪▪ Have a business with an office in
Arizona, that bases and operates
vehicles in this state.

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Arizona Driver License Manual and Customer Service Guide

▪▪ Obtain a state license or pay school 602.542.8683 or toll free 1.877.THEVOTE.


tuition fees at the same rate as an
You must be registered to vote 29 days
Arizona resident.
before an election in order to qualify to vote
▪▪ Have a business that operates vehicles in the upcoming election. There is no fee to
to transport good or passengers register vote.
within Arizona.
If you change your address, you must
▪▪ Remain in Arizona for a total of seven re-register to vote. You may register online
months or more during any calendar at ServiceArizona.com.
year, regardless of your permanent
residence. Organ Donation Program
▪▪ Are registered to vote in this state. A Donor Registry has been established in
Arizona. To indicate your decision to be a
An “out-of-state student“ enrolled with seven donor, simply visit ServiceArizona.com and
or more semester hours is not considered a click on the “Donate Life” logo to register
resident, even if employed. online or call 1.800.94.DONOR.
Voter Registration
You may submit a voter registration form
at the same time you apply for a driver
license or ID card by completing the voter
registration portion of the driver license/ID
card application.
You are not required to register to vote
in order to obtain a license. If you decline
to register to vote, the fact that you have
declined will remain confidential. If you
do register to vote, the application will
remain confidential and will be used only
for registration purposes. Submitting a false
voter registration is a Class 6 felony.
To register, you must be all of the following:
▪▪ 18 years of age or older, on or before
the next General Election date.
▪▪ A United States citizen.
▪▪ A resident of Arizona.
The application for a driver license or
▪▪ Have not been convicted of a felony,
unless your civil rights have been identification card includes a box for you
restored. to check if you would like to be added to
the Donate Life AZ Registry as an organ and
▪▪ Have not been adjudicated tissue donor.
incompetent.
Medical Condition Indicator
You may also register to vote online at
ServiceArizona.com or by completing a Space is provided on your license to indicate
separate voter registration form, which can medical conditions that may require
be obtained at an MVD office or by calling immediate attention. You must present a

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Arizona Driver License Manual and Customer Service Guide

statement about the medical condition, applicant who is at least 16, but less than
signed by a licensed physician or registered 18, years of age and is valid to operate any
nurse practitioner to obtain a medical code vehicle that does not require a motorcycle or
on your license. commercial license.

Proof of Social Security Number Restrictions


State and federal laws require you provide For the first 6 months, a driver with a
proof of a valid Social Security number. graduated driver license shall not drive a
Your Social Security number will be used motor vehicle between the hours of midnight
to verify your identity and to comply with and 5:00 a.m. unless:
child support laws. It will not be used as your
▪▪ A parent or legal guardian with a valid
driver license number. Class A, B, C or D license occupies the
front passenger seat or:
Classes of Licenses
Licenses are issued by “class”: Class G ▪▪ Driving directly to or from a
sanctioned school-sponsored activity,
(graduated), Class D (operator), Class M
place of employment, a sanctioned
(motorcycle) and Class A, B, C (commercial).
religious activity or a family emergency.
If the Class M license is combined with any
other class of license, it will be added as an For the first 6 months, a driver with a
“endorsement” on the back of the current graduated driver license shall not drive a
license. motor vehicle containing more than one
passenger under the age of 18, unless:
Instruction Permit
If you are at least 15 years and 6 months of
▪▪ The passengers are the teen driver’s
siblings or
age you may be issued a graduated and/or a
motorcycle instruction permit. You must be ▪▪ The teen driver is accompanied by a
at least 18 for an operator permit. parent or legal guardian with a valid
Class A, B, C or D driver license who
Graduated or operator permit: you must be occupies the front passenger seat.
accompanied by a Class A, B, C or D licensed
driver at least 21 years of age, who occupies Applicants will be required to pass the
the seat beside you. These permits are valid Division’s written test before being issued
for 12 months. an Arizona instruction permit. This does
not apply to Commercial Learner’s Permits.
Motorcycle permit: you are prohibited Arizona will give applicants credit for the time
from carrying passengers or operating they have held their instruction permit in
a motorcycle on freeways or interstate another state.
highways between sunset and sunrise, at any
time when there is not enough light to clearly An applicant for a graduated license must
see persons or vehicles at a distance of 500 have held an Arizona instruction permit for
feet. The motorcycle permit is valid for 7 at least 6 months. The permit must be valid
months and can be renewed only one time at the time of application. An applicant must
within a 24-month period. also have satisfactorily completed an Arizona
driver education program approved by MVD
To practice taking the written test, please or the parent or guardian must certify in
visit our website at azdot.gov/mvd. writing that the applicant has completed at
Graduated License (Class G) least 30 hours of supervised driving practice,
including at least 10 hours at night.
A graduated driver license is issued to an

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Arizona Driver License Manual and Customer Service Guide

An applicant holding a current and valid out be responsible for any negligence or willful
of state driver license may be exempt from misconduct when you are driving.
the driver education/driving practice and
The application must be signed by:
instruction permit requirements.
The holder of a graduated license is not
▪▪ One natural/adoptive parent, if
married to the other natural/adoptive
required to obtain an operator license at age
parent
18, but may choose to obtain one.
▪▪ Both natural/adoptive parents, if not
Penalties married to each other, but share joint
If you receive a citation, you may be eligible custody
to attend the Arizona Supreme Court’s
▪▪ One natural/adoptive parent with sole
Defensive Driving Program. Please read the custody
information provided with your citation
carefully for information about your options. ▪▪ Legal guardian (proof required)

The following penalties are for drivers who are ▪▪ Foster parent living with the minor
under age 18, have a graduated driver license, (proof required), or
and are convicted of a traffic violation. ▪▪ Employer of the minor (parents’ death
certificates must be shown).
First conviction of a traffic violation:
The signatures must be witnessed by an
▪▪ Must attend Traffic Survival School.
MVD agent or by a notary public. Signatures
▪▪ Violation goes on driving record. obtained for an instruction permit will be
Second conviction of a traffic violation: required again for a driver license.
The person who signed the application for the
▪▪ 3-month suspension of driving
privilege. minor, as well as the person with responsibility
for the minor, may cancel the minor’s license.
▪▪ Violation goes on driving record. The license may be canceled by submitting
Third conviction of a traffic violation: a “Driver License/ID Cancellation Request”
available online, at any driver license office,
▪▪ 6-month suspension of driving or by sending a notarized letter authorizing
privilege. the cancellation to Motor Vehicle Division ,
▪▪ Violation goes on driving record. P.O. Box 2100, Mail Drop 533M, Phoenix, AZ
85001. Indicate the license number, full name
There are additional penalties for violations
and date of birth of the person whose license
of curfew and passenger restrictions,
is to be canceled.
including fines and mandatory extension of
the 6-month restricted driving period. Selective Service Registration
Suspension of driving privilege results for a Federal law requires that every male United
third conviction of curfew and/or passenger States citizen and male alien residing in the
violations, convictions of other violations United States or its territories must register
including alcohol-related convictions. with the U.S. Selective Service System within
30 days of his 18th birthday. Arizona law
Parent/Guardian Approval for requires that by submitting an application
Applicants Under 18 for an original, renewal or reinstatement
If you are under 18, your application for an driver license or identification card, male
instruction permit or driver license must be applicants under 26 years of age consent to
signed by at least one adult. The adult will registration with the Selective Service as part

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Arizona Driver License Manual and Customer Service Guide

of the application process. When submitting be exempt from the driver education/
an application for a duplicate driver license driving practice and instruction permit
or identification card, male applicants under requirements.
26 years of age have the option to consent to
For additional information, see the Motorcycle
registration as part of the application process.
Operator Manual, available online at
Registering with Selective Service does azdot.gov/mvd or any MVD or Third Party office.
not mean that you are joining the military.
Registration provides the federal government Commercial Driver License (Class A, B or C)
with an accurate list of males who might be A commercial driver license (CDL) is required
called to military service if a return to the draft for operating a commercial motor vehicle
is authorized by Congress and the President. grouped by the following classes:
If you are 18 to 25 years of age, registration ▪▪ Class A: Any combination of vehicles
information will immediately be sent to with a gross combination weight
Selective Service. If you are under 18, rating (GCWR) of 26,001 or more
information will be stored and automatically pounds, provided the GVWR of the
sent to the Selective Service when you reach vehicle(s) being towed is in excess of
age 18. Selective Service will send you a 10,000 lbs.
Registration Acknowledgment Card when you
▪▪ Class B: Any single vehicle with a
Registration is complete. GVWR of 26,001 lbs or more, or any
For more information, call Selective Service such vehicle towing a vehicle not in
toll-free at 1.888.655.1825 or sss.gov. excess of 10,000 lbs GVWR

Operator License (Class D) ▪▪ Class C: Any single vehicle, or


combination of vehicles, that meets
An operator license allows you to drive any neither the definition of Group A
vehicle that does not require a motorcycle or nor that of Group B, but is designed
commercial license. You must be at least 18 to transport 16 or more passengers
years of age to apply for an operator license. including the driver, or is used in the
transportation of hazardous materials
Motorcycle License (Class M)
requiring placarding. A Passenger
A motorcycle license or endorsement is (P) or a Hazardous Materials
required to drive a motorcycle or motor Endorsement (HME) is required to
driven cycle. You must be at least 16 to apply obtain a Class C CDL.
for a motorcycle license.
For more information and requirements,
An applicant for a motorcycle license or please see our website azdotgov/mvd or
endorsement who is under 18 must have held obtain a copy of the CDL Driver License
an Arizona motorcycle instruction permit for Manual.
at least six months. An applicant must also
have satisfactorily completed a motorcycle Identification (ID) Card
driver education program that is approved by
The identification card is available to all ages
MVD or the parent or guardian must certify
(including infants) for $12. Persons over
in writing that the applicant has completed
the age of 65 or anyone receiving Federal
at least 30 hours of supervised motorcycle
Supplemental Security Income disability
driving practice.
checks receive the card free of charge.
An applicant holding an out-of-state
You may not possess an identification card
motorcycle license or endorsement may
and a driver license at the same time.

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Arizona Driver License Manual and Customer Service Guide

listed under “Primary” (below).


▪▪ All must be originals or copies
certified by the issuing agency.
▪▪ All must be in English.
PRIMARY (must include Date of Birth)
Social Security number is required to verify
identity and to comply with federal and
state laws.
▪▪ Enhanced Driver License or Enhanced
ID Card issued by any state in the US
– (Evidenced by the word “Enhanced”
printed on the card).
▪▪ Enhanced Tribal Card (Tohono
An Arizona ID Card with a photo allows law O’odham Nation, Kootenai Tribe and
enforcement agencies to rapidly distribute Pascua Yaqui Tribe) – Evidenced by the
your child’s information and photograph in word “Enhanced” printed on the card.
the event of an AMBER ALERT.
▪▪ Original or certified copy of a birth
A new photo will be needed as your child grows certificate issued by any state,
and changes. Photo updates are available at territory or possession of the U.S.
MVD offices. A duplicate identification card (Hospital records/certificates and
with the new photo costs $12. California Certified Abstracts of Birth
are not acceptable).
What do I need to bring to MVD?
Be prepared and plan ahead. Complete and
▪▪ Delayed Birth Certificate issued by any
state, territory or possession of the US.
submit your application in advance to MVD
for a Driver License or Identification Card ▪▪ US Certificate of Birth Abroad (FS-240,
using our online “Be Prepared” system. 545 or DS-1350).
Complete your application before you visit ▪▪ US Passport or Passport Card
a local MVD office or Authorized Third Party
location and help to speed up the application ▪▪ Arizona ID Card
process. To access the online application visit ▪▪ Tribal Certificate of Indian Blood
azdot.gov/driver-services.
▪▪ Tribal or Bureau of Indian Affairs
Affidavit of Birth.
Required for a Driver License or
ID Card ▪▪ Foreign Passport with US Visa or Visa
Waiver I-94W (Green) or Admission
Identification and Proof of Age Stamp (classes WB & WT eligible for
The following list is subject to change. MVD ID card only).
may request additional information and ▪▪ I-94 Form presented without passport.
documentation when making determinations If without photo, must also provide
regarding age, identity and authorized other acceptable form of state ID.
presence. Please check our website for updates.
▪▪ Permanent Resident Card/Resident
▪▪ You need two types of documents Alien Card, I-551.
listed below. One document must be
▪▪ A USCIS Employment Authorization

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Arizona Driver License Manual and Customer Service Guide

Card (EAC) with a category code A11 ▪▪ Social Security Card


(Deferred Enforced Departure) is not
acceptable for issuance. If you have
▪▪ US Military Dependent ID Card
been issued an EAC with Category ▪▪ US Armed Forces Driver License
Code C14, you may be eligible for ▪▪ US Department of Veterans Affairs
an Arizona driver license if you a Card
derivative of a self-petitioner under
the Violence Against Women Act or if ▪▪ US Department of Justice Inmate ID
you have an application pending for a Card
visa or other immigration status. ▪▪ Motor Vehicle Record or Clearance
Letter (within 30 days of issue)
▪▪ Refugee Travel Document I-571
▪▪ US Certificate of Naturalization ▪▪ Legal Guardian Certificate

▪▪ US Certificate of Citizenship ▪▪ Selective Service Card

▪▪ US Military DD-214 ▪▪ W-2 Form

▪▪ US Military ID Card (active duty, ▪▪ Concealed Weapons Permit


reserve and retired). ▪▪ Medical Insurance ID Card (including
AHCCCS ID card)
▪▪ Record of a previous Arizona Driver
License, ID Card or Instruction Permit. ▪▪ Professional License
▪▪ Affidavit of Identification (with photo ▪▪ Employee ID Badge (with photo)
and within 15 days of issue) from
Arizona Department of Corrections.
▪▪ Marriage Certificate issued by any
state, territory or possession of the US
▪▪ Released Offender ID (with photo
▪▪ Certified Letter of Identification for a
from Arizona Department of Corrections.
Ward of the Court, issued by a court
▪▪ ALPHA Program/Community Re-Entry or government agency in the US
ID from the Maricopa County Sheriff’s
Office.
▪▪ Decrees from Court of Record:
▫▫ Adoption
▪▪ Affidavit of Identification (with photo
and within 15 days of issue) from the ▫▫ Bankruptcy
Maricopa County Adult Probation ▫▫ Divorce Emancipation
Department.
▫▫ Legal Guardian
▪▪ REAL ID driver’s license or
identification card issued in ▫▫ Name Change
compliance with the standards
established by this criteria. Replacement License
You may obtain a duplicate license for $12 if
SECONDARY (does not have to you meet one of the following criteria:
include Date of Birth)
▪▪ Your Arizona driver license or
▪▪ Driver License, ID Card or Instruction identification card is lost, stolen,
Permit issued by any state, territory destroyed, or becomes unreadable.
or possession of the US. If your license has been lost or stolen
▪▪ Arizona Certificate of Birth (Foreign and you have reason to believe
Born) someone else is using it, the incident
should be reported to your local police

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Arizona Driver License Manual and Customer Service Guide

department as an identity theft. instances, it will be valid for eight years. 


▪▪ Your address or name changes. The Voluntary Travel ID can be obtained
▪▪ You wish to update your photo. at MVD offices and Authorized Third
Party Driver License providers. For more
▪▪ You wish to remove your Social information on locations, please visit
Security number from your license. azdot.gov/mvdlocations.
▪▪ You wish to convert a graduated
Required for a Voluntary
license to an under 21 driver license.
Travel ID
▪▪ You wish to convert an under 21
▪▪ Valid, unexpired U.S. Passport or
license to a regular driver license.
Passport Card
▪▪ You must provide two acceptable
▪▪ Original or certified copy of a birth
items of identification. If your name
certificate filed with a state office of
has changed, you will need to present
Vital Statistics or equivalent agency in
identification in both your new and
the individual’s State of Birth (Hospital
previous names (i.e., court document).
records/certificates and California
A replacement license may be obtained Certified Abstracts of Birth are not
online at ServiceArizona.com. If your license acceptable).
is more than 12 years old, you must visit an
MVD office to obtain the duplicate so that
▪▪ Consular Report of Birth Abroad
issued by the U.S. Department of
your photo may be updated.
State Form FS-240, DL-1350 or FS-545
Voluntary Travel ID ▪▪ Valid, unexpired Permanent Resident
The Arizona Voluntary Travel ID is the Card Form I-551 issued by DHS or INS
credential that complies with the federal ▪▪ Unexpired employment authorization
REAL ID Act of 2005. The Voluntary Travel document (EAD) issued by DHS,
ID is available as both a driver license and Form I-766 or Form I-688B, except
identification card. for an EAC with one of the following
The Voluntary Travel ID will serve as valid category codes: A11 (Deferred
identification to pass through airport security Enforced Departure), C14 (Deferred
to board commercial aircraft as well as access Action), and C33 (Deferred Action for
some restricted areas in federal facilities, Childhood Arrivals).
nuclear power plants and military bases. ▪▪ Unexpired foreign passport with
Current Arizona credentials will be sufficient a valid unexpired U.S. visa affixed,
until Oct. 1, 2020. accompanied by the approval I-94
The Federal Real ID act of 2005 requires form documenting the applicants
Arizona to distinguish between standard most recent admittance into the U.S.
and compliant credentials and clearly state ▪▪ Certified of Naturalization issued by
on all non-federally compliant (standard) DHS Form N-550 or Form N-570
credentials “Not for Federal Identification.” 
All federally compliant credentials will be
▪▪ Certificate of Citizenship Form N-560
or Form N-561, issued by DHS
printed with a yellow star shape insignia near
the upper right corner of the credential. Social Security Number Verification
The Voluntary Travel ID cost is $25 for (must provide one the following that
first time issuance and renewals. In most contains full SSN)

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Arizona Driver License Manual and Customer Service Guide

▪▪ Social Security Administration account Individual providing the statement


number card W-2 Form must provide proof of residency at the
time of application.
▪▪ SSA-1099 Form
(Residency documents must be dated within
▪▪ Non SSA-1099 Form
the past 90 days)
▪▪ Pay stub with the applicants name
and SSN on the form Replacement Credential Information
If you possess a regular and a federally
Proof of Residency
compliant credential you will be required
(must provide two of the following) to purchase a duplicate of both credentials
▪▪ Utility bill – water, sewer, gas, should your driver license or identification
electricity, cable, internet, phone, card become lost, stolen, destroyed, or
HOA or garbage unreadable. All fees related to duplicate
identification cards or driver licenses apply.
▪▪ Mortgage Document
▪▪ Home or Apartment Rental Agreement Replacement Voluntary Travel
Credential
▪▪ Vehicle Loan Document
When you buy a vehicle, Arizona law requires
▪▪ Credit Card / Bank Statement that you apply for a title within 15 days of
▪▪ Tax Document purchase or transfer. If your vehicle was
registered in another state and you wish
▪▪ Pay Stub or Earning Document
to operate it in Arizona, you must register
▪▪ Homeowners / renters insurance it here as soon as you become an Arizona
policy resident (see “Resident Definition” on page 9).
▪▪ Auto or Life Insurance policy binder Most vehicles may be registered for either
▪▪ Statements for Federal, State and 1- or 2-year periods. (Some vehicles must
Local assistance programs including be emission tested every year and are,
Medicare, Medicaid, unemployment therefore, not eligible for 2-year registration).
insurance claims, or WIC A 5-year registration option is offered for
▪▪ Transcript or report card from an vehicles that do not require an emissions test
accredited school during the five years of the registration period.

▪▪ U.S. postal service change of address


confirmation form / postmarked mail
with forwarding address
Section 1
BEFORE YOU DRIVE
▪▪ Court Documents
▪▪ Statement on a homeless shelters letter Preparation
head, transitional service provider, Your vehicle must have no defective or
half-way house or religious institution missing equipment. The following equipment
certifying the applicants address must be in working order:
▪▪ Arizona Address Confidentially ▪▪ Brakes
Program Residency Letter
▪▪ Speedometer
▪▪ Arizona Address Confidentiality
Program authorization card ▪▪ Turn signals

▪▪ Arizona Residency Affidavit – ▪▪ Windshield (intact)

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Arizona Driver License Manual and Customer Service Guide

▪▪ Horn the vehicle is in motion, or


▪▪ Tires in good condition ▪▪ If only a lap belt is installed where the
occupant is sitting, the lap belt must
▪▪ Seat belts
be properly adjusted and fastened
▪▪ Driver and front passenger side while the vehicle is in motion.
windows
The operator of a motor vehicle must require
▪▪ Emergency flashers all passengers under the age of 16 years to
Prior to starting your vehicle, adjust your buckle up.
seat, steering wheel, rear view and outside A combination lap/shoulder belt greatly
mirrors. Before putting the vehicle in motion, reduces your chances of being seriously
check your turn signals and brakes to ensure injured in a motor vehicle crash. The lap
they are in working order. belt prevents ejection and protects your
Tire Safety lower body. The shoulder belt keeps your
head and chest from striking the dashboard
Arizona’s seasonal extreme driving conditions or windshield. In vehicles with automatic
make tire maintenance very important. Many shoulder belts and manual lap belts, it is
tire professionals offer free inspections. extremely important to buckle the lap belt.
This is the best way to ensure your tires can
handle the intense summer heat, the summer Child Car Seat Safety Information
monsoon storms, and winter snow and ice in (Buckle Up Children!)
the high country. Seat belts are not designed for children.
There are some basic checks that you can do Arizona law requires that a person shall not
yourself:  operate a motor vehicle on the highways in
this state when transporting a child who is
Tire Pressure under five years of age unless that child is
Find the recommended psi (pounds per properly secured in a child restraint system.
square inch) for your vehicle, typically on the Additionally, children between five and eight
door jamb. Use a tire pressure gauge to check years of age are required to be in a child
the reading and either add air or let it out as restraint system until they are a minimum of
needed. four feet, nine inches tall.

Tread Depth If you see an unrestrained child in a moving


You can check for wear by using the penny vehicle, please call 1.800.505.BABY with the
test. Select a point on your tire where the vehicle plate number, city, and location of the
tread appears to be lowest and place Abraham child in the vehicle.
Lincoln’s head into one of the grooves. Part of
Lincoln’s head should be covered by the tread.
If not, it may be time to replace your tires.

Arizona’s Safety Belt Law (Buckle Up


Arizona!)
Each front seat occupant of a motor vehicle
per federal and state motor vehicle safety
standards must either:
Drivers transporting more than one child under
▪▪ Have the lap and shoulder belt
properly adjusted and fastened while eight years of age must secure as many children

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Arizona Driver License Manual and Customer Service Guide

in child restraint systems as reasonable given In addition, travel information is available via
the size of the passenger area and number of the Internet at az511.com.
passengers being transported.
511 and az511.com are provided as free
Child restraint systems must meet services by the Arizona Department of
U.S. Department of Transportation Transportation.
safety standards and must be used by
following manufacturer’s and automobile Check the Vehicle
manufacturer’s instructions. How safely you can drive also depends on the
Air bags can save lives and prevent serious vehicle you are driving. It is the responsibility
injuries, but they are unsafe for children of drivers to make certain that the vehicles
under 12 years of age. Children age 12 years they drive are safe to operate. A vehicle that
and under should never ride in the front seat is unsafe costs more to operate than one that
of a car. If a child must ride in the front seat is maintained.
of a car, please turn the front passenger-side A vehicle in good condition can give you an
air bag off (most newer vehicles are equipped extra safety margin when you need it.
with an on/off switch).
Your vehicle may be required to have an
Governor’s Office of Highway Safety emission inspection at an authorized Inspection
For more information on safety issues, Station. If the vehicle does not pass, you will be
contact the Arizona Governor’s Office of given 30 days to have the problem fixed and
Highway Safety. In Phoenix call 602.255.3216, have a follow-up emission test re-check.
statewide call toll-free 1.877.355.3216, or Follow your vehicle owner’s manual for
online at azgohs.gov. routine maintenance. Some maintenance you
Travel Information Service can do yourself and some must be done by a
qualified technician. A few simple checks will
With a rapidly growing help prevent trouble on the road.
transportation system,
travelers need current travel All Truck and Trailers
information fast. Dial 511 any
time, day or night for up-to- Secure and Cover Loads!
the-minute reports about: According to Arizona law, “A person shall
not drive or move a vehicle on a highway
▪▪ Traffic Conditions and Road Closures
unless the vehicle is constructed or loaded
▪▪ Transit in a manner to prevent any of its load
▪▪ Airports from dropping, sifting, leaking or otherwise
escaping from the vehicle.”(A.R.S. 28-1098.A.).
▪▪ Tourism
▪▪ Metro Region Quick Reports Required Equipment for Motor
▪▪ Construction and Work Zones Vehicles
Dial 511 and press the star key (*) to activate Brakes
the systems touch tone mode and you will be Every motor vehicle must have brakes in
guided through the available features. You may good working condition. Cars and trucks must
also use the voice-activated prompts. When have both a foot brake and a parking brake.
using voice activation, please listen to the entire Each set of brakes must apply to at least two
introduction and reduce background noise. wheels. A motorcycle must have at least one
brake that may be applied by hand or foot.

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Arizona Driver License Manual and Customer Service Guide

Trailers of 3,000 lbs or more gross weight must the driver’s view to the rear is blocked must
be equipped with separate brakes. have at least one outside driver side mirror
that shows the view of the highway for at
Safety Belts least 200 feet to the rear.
Each front seat occupant of a motor vehicle
manufactured after 1972 must have the seat Horns and Warning Devices
belt properly fastened and adjusted while the A working horn that can be heard for 200
vehicle is in motion. feet is required on your vehicle. Emergency
vehicles may have a siren, whistle or bell.
Child Safety Seats
A child less than 8 years old must be properly Red Lights and Flashers
secured in a child passenger restraint system Flashing red warning lights are prohibited on
while being transported in a vehicle in the front of the vehicle, even those vehicles
this state. that are disabled, except on authorized
emergency vehicles, school buses and snow
Head Restraints removal equipment.
Seat-back head restraints are designed to
Hazard warning signal lights (emergency
reduce the chance of whiplash injury in rear-
flashers) should be activated whenever
end crashes. If they are adjustable, they should
your vehicle is stopped on the roadway or
be positioned to fit against the back of your
shoulder of the road.
head and to line up with the middle of the ear.

Muffler
Every motor vehicle must have a muffler
Section 2
in good working condition and in constant SAFE DRIVING PRACTICES
operation to prevent excessive pollution or
unusual noise. It is against the law to use a Defensive Driving
muffler “cut-out,” bypass or similar device. Driving defensively will help protect your life
and your driving record.
Air Pollution Control
Motor vehicles of 1967 model year and “Defensive Driving” means being constantly
newer must be equipped with an exhaust aware of the driving conditions, planning
emissions system to help reduce air pollution. ahead, anticipating dangers and taking the
Also, the engine of every motor vehicle right action so as not to come in contact with
must be equipped to prevent the escape of any obstacle or another vehicle.
excessive fumes and smoke. We all want to avoid crashes that could result
in injury or even death. But, even when there
Windows and Windshields
is no injury, a crash means inconvenience and
Vehicles must have a windshield (without auto repair costs. It may also result in a court
cracks) and windshield wipers that are in appearance and fines, as well as increased
good working condition. Sun screening tint insurance rates.
materials on windows and windshields are
legal only within certain limits. Owners should Attitude and Awareness
make sure that the manufacturer or installer Courtesy and consideration toward others
of the material complies with Arizona law. are the most important driving attitudes
you can develop. They are the key to safe
Rearview Mirrors
driving. Concentration and alertness are
Every vehicle that is made or loaded so that other important elements. You must develop

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Arizona Driver License Manual and Customer Service Guide

the habit of keeping your mind on driving. Practice will sharpen your basic skills and
Driving when you are drowsy, or under build your confidence.
emotional distress, can be just as dangerous
Experienced drivers, on the other hand,
as driving while impaired.
often face the problems of carelessness,
Foresight overconfidence and bad driving habits
that develop over time. Driving rules and
Foresight means being able to size up traffic
techniques have changed over the years
situations as quickly as possible and being
and the amount of traffic is constantly
prepared to take corrective action. Safe
increasing. Your ability to adjust and adapt
driving requires exercising good judgement
to changes will determine how safe a driver
and recognizing the proper choices to make
you really are. Your knowledge should include
in any given traffic situation.
recognition of the hazards of driving and how
Even the most experienced drivers make to protect yourself, and others.
mistakes. Regardless of how many years
A skill is a well rehearsed driving strategy
you’ve been driving, at some point you
that involves anticipation, reaction and the
will face equipment failures, bad weather
constant changing of the space between your
conditions, unskilled drivers on the road, and
vehicle and other vehicles. You must continually
drivers who ignore traffic regulations.
strive for improvement. Improvement can be
The best way to prepare yourself for measured in your elimination of risk-taking,
unpredictable events is to drive defensively. your adherence to speed limits and your ability
to take corrective action when necessary.
▪▪ Always maintain good vision ahead
and around your vehicle. Distractions
▪▪ Stay alert and be prepared to react to It is your responsibility to pay full attention to
the unexpected. your driving. Avoid distractions while driving,
▪▪ Obey speed limits and know when to such as:
slow down and stop for unexpected ▪▪ Reading a GPS unit or road map.
events.
▪▪ Using a phone, texting or using other
▪▪ Always wear your safety belt. electronic handheld devices.
As a defensive driver, you should constantly ▪▪ Searching for an item dropped on
look ahead of you and around you, and the seat.
always check your mirrors. Be aware of the
road conditions or possible hazards that lie in ▪▪ Tending to children.
front, to the sides, and behind you. ▪▪ Fastening a safety belt while driving.

Knowledge and Experience Even minor distractions can take your


attention away from driving. There is a
The beginning driver should learn through
potential crash in every minor distraction.
instruction, observation, and practice. If you
are not enrolled in a driver training program, Cell Phones/Texting
ask an experienced, skilled, licensed driver
Pull off the road safely and stop if you are
for help. After you obtain your instruction
going to use a cell phone or send/receive a text
permit, practice by starting your vehicle,
message. Use of such devises while driving
moving out of your parked area, stopping,
results in distracted driving behavior and is
and maintaining vehicle control in a parking
dangerous. While operating a motor vehicle,
lot or other open area with little traffic.
both hands should be on the steering wheel,

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Arizona Driver License Manual and Customer Service Guide

allowing the driver full control of the vehicle. counting, you are following too closely. At
faster speeds, the distance should be greater.
Steering At times you will need more than a 3-second
The proper way to stay in your lane of travel cushion (e.g., poor road conditions). Give
is to look well ahead and make only slight yourself 3 to 6 seconds for more cushion.
steering corrections as needed. Drivers tend to
The space between you and other vehicles
steer towards what they are looking at. When
gives you (and the other drivers) time to react
driving in a curve or turn, if you look generally
in emergencies and avoid collisions. Create
to the outside of your lane of travel while in the
a space cushion around you by staying in the
curve, you are more likely stay within your lane.
middle of your lane. Make sure there is enough
Only practice can teach you how to steer.
room ahead and behind to pass or stop safely.
Scanning Leave enough space between you and the car
Be alert and watch for cars, bicyclists, people ahead of you to allow for a sudden stop. At
or animals that may cross your path. Such high speeds, the distance your vehicle travels
areas may include intersections, crosswalks, while you are reacting to a problem is greater
shopping centers, construction areas and - and your margin for error is less. If you are
playgrounds. Keep your eyes moving and following too closely, you may not be able
learn to “read” the road. To avoid the need to stop in time. Most rear end crashes are
for last minute decision making, look ahead caused by following too closely.
for a distance of about one city block.
When sharing a lane with a bicycle, allow at
When approaching an intersection, be sure to least 3 feet of clearance between you and the
check both left and right before proceeding. bicycle. Moderate your speed.
By frequently checking the traffic behind you,
you will know when someone is tailgating or
moving up too quickly. Check your rearview
mirror often for the position of traffic behind
you. When changing lanes, check your side :06 :03
mirrors and turn your head and look over
your shoulder to be sure that it is safe to
proceed with the lane change. By knowing
the speed and position of traffic on all four Help the driver behind you maintain a safe
sides of your vehicle, you will be better able following distance by driving at a constant
to make decisions quickly and safely. speed and signaling in advance whenever you
are slowing or stopping.
Positioning Vehicle If another driver is following too closely,
Cushion of Space Around Your Vehicle gradually slow down and give additional
cushion between you and the vehicle in front of
You can use the “3-6 second” rule to
you. This additional space allows you to brake
determine if you have enough cushion
more slowly to accommodate the reaction time
between you and the vehicle you are
and braking of the vehicle that is tailgating you.
following. When the vehicle ahead of you
When safe to do so, you can move to another
passes a certain point, such as a sign or
lane to encourage the tailgater to pass.
over-pass, count “one-thousand-one, one-
thousand-two, one-thousand-three, one- Remember, what you do can affect the driver
thousand-four.” This takes about four seconds. behind you, especially if you must stop suddenly.
If you pass the same point before you finish

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Arizona Driver License Manual and Customer Service Guide

▪▪ Signal at least 100 feet (approximately


4 seconds) before you turn so other
drivers will have time to react.
▪▪ If you plan to turn beyond an
intersection, do not signal until you
are in the intersection (drivers in the
intersection may pull into your path).
Blind spots are areas on the left and right ▪▪ After you complete your move, be
sides of your vehicle that are not visible in your sure your turn signal is off.
mirror. Blind spots can occur when vehicles
are parked too close to an intersection or
Signaling
when bushes, trees and buildings block your Signaling lets other drivers know you are going
view. In situations like these, slowly inch your to do something different and gives them time
vehicle forward until you have a clear view. to react to your move. Signaling does not give
Then proceed when the way is clear. you the right-of-way. Turns may be indicated
using turn signals, hand signals, or both. The
Avoid driving in someone else’s blind spot. law designates which lanes and positions you
This can be just as dangerous as not checking must use when turning and requires you to
your own. Speed up or drop back but never stay signal at least 100 feet before you turn.
for an extended time in a blind spot area. Make
sure your vehicle can be seen by other drivers. You should always signal before you:

Do not rely on your mirrors alone to see ▪▪ Change lanes.


other vehicles. Look over your shoulder to ▪▪ Turn at an intersection or into a
see if the way is clear before changing lanes. driveway or alley.

Entering/Crossing Traffic ▪▪ Enter or leave a freeway.

When entering the roadway from a side road ▪▪ Pull away from the curb.
or private drive, stop and wait for traffic to ▪▪ Pull over to the side of the road.
clear. Don’t assume that a vehicle using a turn
signal is actually going to make a turn, wait ▪▪ Slow down or stop suddenly (when
using hand signals).
until after you see the other driver commit to
the turn before entering the roadway. Hand and turn signals are shown below.

Communicating
Any time you plan to change directions, use RIGHT TURN

your turn signals – whether you are changing


lanes, turning at an intersection, entering a
freeway, pulling away from a curb or pulling
off to the side of the road. Develop the habit
LEFT TURN
of using your turn signals even when you
do not see other vehicles on the road. The
vehicle you do not see is the most dangerous
one. Communicating means clearly showing
other drivers and pedestrians what you plan SLOW DOWN/STOP

to do early enough to avoid a collision. Here


are some rules to follow:

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Arizona Driver License Manual and Customer Service Guide

Passing sure of safe passing.


When you want to pass a vehicle traveling in ▪▪ Approaching within 100 feet of a
the same direction, pass on the left. Signal street crossing.
that you are about to change lanes. Make sure
▪▪ Approaching within 100 feet of a
you have time and room to get all the way in railroad crossing.
front of the vehicle you are passing without
creating danger for vehicles coming toward ▪▪ Within 100 feet of a bridge, tunnel, or
you. Move into the left lane and pass the underpass where your view is blocked.
vehicle. When you can see the entire front or
both headlights of the vehicle you passed in Roundabouts
your rearview mirror, look over your shoulder A roundabout is an intersection control
to be sure the lane is clear, signal that you are device with traffic circulating around an
changing lanes, then return to the lane on the island. Approaching vehicles must yield
right. This procedure also applies to passing to the traffic in the circle. Always yield to
slow-moving bicycles and mopeds. pedestrians and bicyclists that are crossing
the road. Always enter a roundabout to
When another vehicle comes up behind you
the right of the central island. Vehicles
and sounds its horn or flashes its lights, move
approaching the roundabout must yield right-
to the right when safe and let it pass. Never
of-way to vehicles in the roundabout.
speed up when another vehicle is passing you.
Know Where You’re Headed – Know where you
Passing on the Right want to go as you approach the intersection.
Passing on the right is permitted only when it Follow the signs and get in the appropriate lane.
is safe and:
How to drive in a roundabout:
▪▪ The driver of the other vehicle is
▪▪ Slow down as you approach the
turning left (never pass to the left of a
intersection; roundabouts are
driver who has signaled a left turn).
designed for speeds of 15-20 mph.
▪▪ An open highway is clearly marked for
▪▪ Enter the roundabout when there is a
two or more lanes of vehicles moving
gap in traffic. Once inside, do not stop.
in the same direction as you are going.
Follow directions on signs or pavement
▪▪ You are in a business or residential markings about which lane to use.
district where the pavement is marked
for two or more lanes of vehicles
▪▪ You may exit at any street or continue
around if you miss your exit.
moving in the direction you are going.
Yield – Vehicles in the roundabout have the
▪▪ You must never pass on the right by
right-of-way.
driving off the paved or main portion
of the roadway. Watch Out for Large Trucks – Don’t try to
pass large trucks in the roundabout.
Do Not Pass
You must not pass when: Emergency Vehicles – Proceed with caution in
the roundabout when you see an emergency
▪▪ There is a double solid line or a solid vehicle. Exit if you can, or pull over to the right.
dividing line on the lane in which you
are driving. Pedestrians – Use crosswalks and use caution.

▪▪ Approaching a curve or the top of a Bicyclists – Be aware of traffic rules or walk


hill where you cannot see ahead to be your bike and use the crosswalks.

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Arizona Driver License Manual and Customer Service Guide

ST RAIGHT in. Children or small objects are hard


to see from the driver’s seat.
LEFT TURN
▪▪ Turn around so that you can look
ONE WAY directly through the rear window. Do
YIELD
not depend on your mirrors.
RIGHT TURN
▪▪ Back up slowly.
Parallel Parking
When parallel parking, be sure to continually
check for oncoming traffic. Your ability to judge
U-TURN distances while controlling the speed of your
vehicle is the key to completing this maneuver.
As you approach the roundabout,
slow down and YIELD until there
is a safe gap before entering. To parallel park correctly:
When safe, enter and complete ▪▪ Check traffic behind you and signal
your turn or U-turn.
that you are stopping.
Parking ▪▪ Stop when you are alongside the forward
car and your car’s back bumper lines
You must be sure that you are not in the way up with the back bumper of the parked
of traffic, obstructing visibility or in an illegal vehicle. Leave approximately two feet
parking zone when you park on a public roadway. between you and the forward car.
International Symbol of Access ▪▪ Shift into reverse. While looking over
your right shoulder, back up slowly while
turning the wheel sharply to the right.
▪▪ When your front bumper passes the
rear bumper of the forward car, turn
the wheel sharply to the left. Keep
This symbol, which appears on reserved backing until parallel to the curb.
parking signs, placards and license plates, is
the international symbol of access for persons
▪▪ Straighten the wheels and slowly pull
forward.
with disabilities. Parking spaces marked with
this symbol are only to be used by a vehicle Parking on a Hill
displaying a valid placard or license plate with When you park on a downhill grade, turn
this symbol, and only when transporting the your wheels toward the curb and set your
person who was issued the placard or plate. parking brake.
It is illegal for anyone else to park in these If you park on an uphill grade, turn your
spaces and may result in a fine. wheels to the left, let your car roll back until
Backing Up/Reversing the right front wheel rests against the curb
and stops. Set your parking brake.
Backing up or reversing your car is dangerous
because it is hard for you to see behind you. If there is no curb, turn the wheels to the
right so that the car will roll away from the
Here are some rules you should follow center of the road in the event the brakes fail.
whenever you have to back your car:
Always set your parking brake.
▪▪ Check behind your car before you get

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Arizona Driver License Manual and Customer Service Guide

Downhill - Curb Uphill - Curb Uphill - No Curb Freeway Driving


Freeways and interstate highways are
designed to handle higher speed traffic safely.

Entering a Freeway
Traffic entering a freeway must yield right-
of-way to traffic already on the freeway.
Drivers entering the freeway are responsible
for safely merging. Match the speed of your
Emergency Parking vehicle to the speed of traffic in the right
If it is necessary to leave your vehicle parked lane of the freeway. Signal before you merge.
on a highway or street, follow these rules: Check traffic around you. When clear, merge
carefully. Do not cross a solid line or drive
▪▪ Pull onto the shoulder of the road as through a gore area. See figure (A) above.
far away from traffic as possible. If
there is a curb, pull your vehicle as Exiting a Freeway
close to the curb as possible. Be sure to signal before exiting the freeway.
▪▪ Set your parking brake, shift into park Most freeways have deceleration lanes to
or leave the vehicle in gear (for manual assist you in your exit. Use proper braking to
transmission), and turn off the engine. allow for a smooth exit. Be sure to maintain
adequate space (space cushion) between
▪▪ Set out proper emergency signals. your vehicle and the vehicle ahead when
▪▪ Stay with your vehicle if possible until exiting in heavy traffic. Do not cross a solid
assistance arrives. line. See figure (B) above.
▪▪ Lock your vehicle if you have to leave it. A divided highway/freeway has separate
roadways for traffic in opposite directions,
Prohibited Parking often with multiple lanes on each side.
It is illegal to park: Some highways intersect other roads and
▪▪ On a sidewalk are controlled by traffic signals. Others are
controlled access, which means they have no
▪▪ In front of a private or public driveway signals or intersections; you enter and exit
▪▪ Within the boundaries of an intersection these highways using ramps. These are called
“expressways” or “freeways” and the points
▪▪ On a crosswalk or within 20 feet of a
at which you can enter or exit are known as
crosswalk at an intersection
intersections.
▪▪ On any freeway or interstate highway
(except for an emergency) Entering and Exiting the Highway
Make sure you are in the proper lane well in
▪▪ In any area with signs prohibiting parking
advance so you can safely enter or exit the
▪▪ Within 15 feet of a fire hydrant highway.
▪▪ Within 50 feet of a railroad crossing ▪▪ Be sure to signal your exit before you
▪▪ On a bridge or within a tunnel reach the exit ramp.
▪▪ In such a way that you create a hazard ▪▪ Yield the right-of-way to drivers
for other vehicles already on the highway.
▪▪ As you approach and enter a highway
travel lane, increase your speed to match

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Arizona Driver License Manual and Customer Service Guide

that of vehicles already on the road. If you need assistance, pull over onto the right
shoulder as far as possible. Avoid stopping
▪▪ If you miss your exit, do not stop.
your vehicle on or near freeway ramps.
Never back up on a highway. Get off
the highway at the next exit and look To signal for assistance on the freeway, turn
for signs showing you how to rejoin on your emergency flashers or raise the hood
the road in the other direction. of the car. To signal after dark, turn on your
inside dome light and/or set out flares or
Lane Use
portable warning signals. Wait for help. Do
The right lane is used for entering and exiting, not walk along the freeway.
and for slow traffic. The left lane is used by
higher-speed traffic. While driving on the freeway, watch for
disabled vehicles. If you approach a disabled
Avoid the right lane of a freeway during vehicle, reduce your speed, move over, and
rush hour. This will leave room for vehicles proceed around the disabled vehicle with
entering and exiting. caution (See page 31 “Move Over AZ”).
Be alert for other vehicles attempting to
merge into your lane, and use proper signals Freeway Restrictions
to let other drivers know if you are changing High-Occupancy-Vehicle (HOV) Lanes
lanes. Do not exceed the posted speed limits.
Avoid “tailgating” (following the car ahead of HOV
you too closely).

Gore Area
It is against the law to drive over or park in
HOV lanes are indicated by white diamonds in
any part of a gore area. A gore area is the
the roadway as seen here.
space between a through roadway and an
entrance or exit ramp. (See figures “A” and On the freeway, you may not:
“B” on page 27).
▪▪ Drive a vehicle carrying fewer than
Stopping on the Freeway two persons, including the driver, in an

Figure A: How to enter a freeway.

GORE AREA
A 3-point penalty on TRAFFIC FLOW
driving record if crossed.

WRONG CORRECT

OBEY RAMP
1 SPEED ACCELERATE TO
2 FREEWAY 3 SIGNAL AND CAREFULLY
LIMIT SPEED MERGE INTO TRAFFIC

Figure B: How to exit a freeway.

TRAFFIC FLOW GORE AREA


A 3-point penalty on
driving record if crossed.
WRONG EXIT
CORRECT EXIT

1 DO NOT SLOW DOWN ON FREEWAY 2 SLOW DOWN IN EXIT LANE


OBEY RAMP
3 SPEED LIMIT

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Arizona Driver License Manual and Customer Service Guide

HOV lane at the posted times Monday a highway with three lanes, treat the far
through Friday. At those times, the right lane as a slower-speed through lane
HOV lanes are restricted to car pool and the far left lane as the passing lane.
vehicles, motorcycles, buses or vehicles
displaying alternative fuel or hybrid
▪▪ Drive in the middle of your lane,
staying between the lines.
license plates (below). A motorist who
violates this restriction is subject to ▪▪ Use your rearview mirror and your
substantial fines and penalties. directional signals when changing lanes.

Energy Efficient License Plate


Section 3:
ROADWAY AND VEHICLE
KNOWLEDGE
Alternative Fuel License Plate The flow of traffic on our streets and
highways is controlled by various signal
lights, traffic signs and pavement markings.
You must fully understand their meaning in
order to drive safely. There are also various
requirements concerning vehicle equipment
▪▪ Always signal and use caution when
that you should know. This section provides
merging across the solid white line
information about these important basics.
into and out of the HOV lane.
Other Freeway Restrictions Signal Lights
Do not: Signal lights (red, yellow and green) are
placed at many intersections to regulate the
▪▪ Drive over or across any median or
direction and flow of traffic. These traffic
divided highway separation.
lights apply to pedestrians, bicycle and
▪▪ Make a U-turn. moped riders, as well as to motorists. You
must obey the signal lights unless a police
▪▪ Change lanes without signaling.
officer is directing traffic to do otherwise.
▪▪ Drive onto the freeway, except at an
on-ramp. RED − Red Means Stop!
This signal means STOP. You must
▪▪ Park or stop on the freeway, except
come to a complete stop before
in specially provided areas (parking
you reach the intersection, stop
on the shoulder of the freeway is
line or crosswalk. Remain stopped for as long
prohibited, except in case of emergency).
as the light stays red. Where not prohibited
▪▪ Back up if you miss an exit (you must by signs, a right turn may be made after
go on to the next exit). coming to a complete stop, when motor
traffic and pedestrian traffic are clear.
Driving on the Highway
▪▪ Make sure your vehicle is in good YELLOW − Yellow Means
operating condition and can maintain Caution!
highway speeds. This signal means CAUTION. A
▪▪ Stay to the right and only use the left steady yellow light is a warning
lane for passing. If you are traveling on that the light is about to turn red. If you have
not entered the intersection, you should

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Arizona Driver License Manual and Customer Service Guide

come to a safe stop. If you are already in the signal light means that you may proceed in the
intersection, you should continue moving and direction of the arrow, if you are in the proper
clear it safely. Speeding up to “beat the light” lane and the roadway is clear.
is illegal and could cause a crash.
Inoperative Signal Lights
GREEN − Green Means Go, When approaching an intersection with an
if clear inoperative traffic control signal, treat it as
This signal means GO. You may you would a 4-way stop. Come to a complete
go through an intersection in stop before entering the intersection and
the direction indicated by the signal if the then proceed when the roadway is clear.
roadway is clear. Check left and right for If two vehicles arrive at the intersection at
cross traffic before entering the intersection about the same time, both must stop and the
to avoid a collision with a red light runner. driver of the vehicle on the left must yield the
Yield to any vehicle that is already in the right-of-way to the driver on the right.
intersection when the light changed.

Flashing Red Light


Rules of the Road
A flashing red light has the same meaning as a Controlled Intersections
stop sign. You must come to a full stop, then You must obey the traffic signals and signs.
proceed with caution when the roadway is clear. Yield the right-of-way to other vehicles as
directed. Do not assume it is safe to proceed
Flashing Yellow Light just because you have the right-of-way. Check
A flashing yellow light means you should for traffic and pedestrians.
slow down and proceed with caution if the Stop without
roadway is clear. pavement markings: Crosswalk without
Stop near the a stop line:
intersecting roadway Stop at the nearest
Red Arrow where you have a crosswalk line.
clear view of
A lighted red arrow means that you may not approaching
traffic.
turn in the direction of the arrow. You must
stop and wait for the green signal to appear
before turning.

Yellow Arrow
A yellow arrow warns that the light is about
to change to red. If you have not entered
the intersection, you must stop and wait
for a green arrow. If you are already in the Stop line only: Crosswalk with a
stop line:
Stop at the line.
intersection, you should continue your turn Stop at the stop line.

and clear the intersection safely.

Flashing Yellow Arrow


A flashing yellow arrow means you should slow
Uncontrolled Intersections
down and turn with caution if the roadway is When approaching an intersection with an
clear. Yield the right-of-way to any oncoming inoperative traffic control signal or no traffic
vehicle or pedestrian before making your turn. lights, stop signs or yield signs, treat it as you
would a 4-way stop. Come to a complete stop
Green Arrow before entering the intersection and then
A green arrow appearing alone or with another proceed when the roadway is clear. If two

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Arizona Driver License Manual and Customer Service Guide

vehicles arrive at the intersection at about Pedestrians


the same time, both must stop and the driver
You must yield the right-of-way to pedestrians
of the vehicle on the left must yield the right-
crossing the street in any marked or unmarked
of-way to the driver on the right.
crosswalk. When the light turns green, you
must still yield to pedestrians and vehicles in
intersections. The law also requires vehicles
to come to a complete stop at any school
crossing when the crosswalk is occupied by
any person. You may not pass another vehicle
that is stopped for a pedestrian, even if you
1 have a clear lane or a green traffic signal. In the
interest of safety, if you see persons crossing
Vehicle # 1 to your right
has the right-of-way. any street, give them the right-of-way.

Pedestrian Activated Signals


For pedestrian crosswalks with electronic
signals, be mindful of the following indicators:
2 ▪▪ Flashing Yellow – Pedestrian has
activated signal
▪▪ Solid Yellow – Prepare to Stop
“T” Intersections ▪▪ Solid Red Lights – STOP. Pedestrian is
At a “T” intersection, the driver on the street in the crosswalk.
which ends must yield the right-of-way to
vehicles on the cross street.
▪▪ Flashing Red Lights – Proceed with
caution if the crosswalk is clear
▪▪ All Lights Blank – Proceed with
caution if crosswalk is clear
Vehicle #1 has the right-of-way. 1
Alleys and Driveways
When entering the roadway from an alley
or driveway, you must stop before reaching
the sidewalk. Yield the right-of-way to
pedestrians and approaching vehicles.

Left Turn
2

Right-of-Way
The law requires certain vehicles to yield the
right-of-way to other vehicles. The law does On-coming
vehicle #1 has
not actually “give” the right-of-way to any the right-of-way.
particular motorist, it just states who must
yield. No one is allowed to take the right-of-
2
way if taking it means a crash may result.

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Arizona Driver License Manual and Customer Service Guide

When you are preparing to turn left, you on your driver record. Payment of the fine is
must yield the right-of-way to any oncoming assuming responsibility for the violation and
vehicle, bicycle or pedestrian. is reported to MVD as a conviction. Failure to
complete the course results in an indefinite
U-Turn suspension of your driving privilege.
U-turns are permitted as long as the
movement can be made safely, does not Emergency Vehicles
interfere with other traffic and is not Always be alert for emergency vehicles,
prohibited by signs. When making a U-turn, especially at intersections. When a police car,
you must yield to approaching traffic and fire engine, ambulance or other emergency
make the turn only when it is safe to do so. vehicle approaches using a siren, lights or
other warning devices, you must yield the
Red Light Running right-of-way. Move to the right side of the
If you receive a citation for running a red road and stop until the vehicle has passed.
light, or another civil traffic violation, On a four-lane highway with at least two
you may be eligible to attend the Arizona lanes proceeding in the same direction as
Supreme Court’s Defensive Driving Program. the approaching vehicle, proceed with due
Please read the information provided with caution. Yield the right-of-way by making a
your citation carefully for information about lane change into a lane not adjacent to that
your options. of the emergency vehicle. If changing lanes
If you run a red light (or a flashing red light) is not possible or unsafe, proceed with due
and receive a traffic citation, upon conviction caution and reduce the speed of your vehicle.
of that violation you will be required to
Following Emergency Vehicles
attend Traffic Survival School. The Motor
Vehicle Division will be notified of your When an emergency
successful completion of Traffic Survival vehicle, such as police,
School, and no further court appearance is fire or ambulance,
required. with flashing lights
and/or giving an
If you run a red light and cause a crash that audible signal
results in life-threatening injuries to another approaches, a driver
driver or passenger, you may be fined up shall yield the
to $500 and your driving privilege may be right-of-way, move to
suspended for three months. Additionally, the right and stop
you may be ordered to perform community their vehicle until the
service. emergency vehicle has passed. The driver
If you cause a crash that results in the shall maintain a distance of at least 500 feet
death of another driver or passenger, you behind a fire department vehicle responding
may be fined up to $1,000 and your driving to an emergency and at least 300 feet behind
privilege may be suspended for six months. a police vehicle responding to an emergency.
Additionally, you may be ordered to perform Do not drive into or park your vehicle within
community service. the block where the emergency vehicle has
stopped to respond to the emergency.
MVD is required by law to order the
completion of Traffic Survival School (TSS)
for every red light conviction reported by the
courts. Points are assessed and will appear
The “Move Over Law” (ARS 28-775) requires
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Arizona Driver License Manual and Customer Service Guide

motorists to move over one lane to create bus with flashing lights if its stop-sign arm is out.
a safe margin of space when driving by any
vehicle with flashing lights pulled to the
side of a road or highway. If it’s not safe or
possible to move over, motorists must slow
down and use caution. This law pertains to
all vehicles pulled over with flashing lights,
including emergency-response and law-
enforcement vehicles, tow trucks, highway Below is an example of a divided roadway and
maintenance vehicles and private vehicles. you may proceed with caution if the school
It applies to all freeways and other multiple bus is in approaching lanes but not if it is
lane highways, city roads and streets. Learn stopped in your direction of traffic.
more online at MoveOverAZ.org.

Funerals
Drivers must yield the right-of-way to any
vehicle that is part of a funeral procession
being led by a funeral escort vehicle flashing
a red or a blue light.

School Buses and School Zones Speed Limits


When approaching a school bus that is Vehicle speed is an important part of traffic
picking up or dropping off passengers, safety. You must obey all speed regulations
you must come to a complete stop before and be ready to adjust your speed quickly if
reaching the bus, regardless of your direction necessary.
of travel. A school bus will have alternating Elements such as road conditions, traffic
flashing lights and a mechanical stop-sign flow and the number of crashes are used
arm extended while passengers are entering to determine the proper speed limits for
or leaving the bus. You must remain stopped roadways. You must obey all posted limits.
until the school bus moves ahead or until The following speed limits must be observed
the stop-sign arm and flashing lights are no when no limit is posted:
longer shown. Watch for children crossing
the road in front of, or behind the school bus. ▪▪ 15 mph when approaching a school
crosswalk.
You are not required to stop for a school bus
on a divided roadway when traveling in the ▪▪ 25 mph in any business or residential
opposite direction. A divided roadway is one in district.
which the road is separated by physical barriers ▪▪ 55 mph on open highways or city
such as a fence, curbing or separation of the freeways.
pavement. Roadway striping by itself does not
constitute a physical separation of the roadway. ▪▪ 65 mph on designated open highways.

CAUTION: Motorists should exercise


▪▪ 75 mph on rural freeways.
extreme care when in the vicinity of any White speed limit signs with black letters are
stopped school bus, as a child may dart from regulatory signs and indicate the maximum
the front or the rear of the bus. speed you can legally go. Orange signs with
black letters indicate recommended safe
The following image is an example of an speeds due to the curvature or grade of
undivided roadway. You must stop for any school

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Arizona Driver License Manual and Customer Service Guide

the road or other special conditions at that The shape of a traffic sign can give you as
location. Slow down until you are assured of much information about the meaning of a
safely navigating the location. sign as the sign’s color or wording. When
visibility is poor, such as in heavy rain, dust
Special Speed Limit Areas storms, or fog, you may be able to make out
only the shape of a particular sign.

Regulatory Signs
Octagon
This shape is reserved for stop
signs. You must come to a
complete stop.
DETOUR ROAD
CONSTRUCTION
AHEAD

Triangle
This shape requires that you
Adjusting Speed to Conditions yield the right-of-way to cross
traffic or to merging traffic.
NO
PASSING
ZONE Rectangular
These signs regulate traffic and direct the
driver’s speed and direction.
The speed limits are set for the best driving
conditions. When driving in bad weather, your
speed should be reduced to a level that is
reasonable. Three guidelines are:
▪▪ When driving on wet roads, reduce
your speed appropriately.
▪▪ When driving on roads with snow or
ice, reduce your speed appropriately.
▪▪ When driving in bad weather, double GO STRAIGHT
OR TURN LEFT
the following distance from the
vehicle in front of you and reduce
speed appropriately.
Impeding Traffic
NO “U” TURN NO LEFT TURN NO RIGHT TURN
Driving too slowly can be as dangerous as
driving too fast. Remember to drive in the Warning Signs
right lane and allow faster moving vehicles to
pass whenever you are driving slower than Pennant
traffic around you. This sign marks the
beginning of a no passing
Traffic Signs zone.
Traffic signs regulate traffic and provide
important information.

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Arizona Driver License Manual and Customer Service Guide

Turn, Curve and Winding Road Signs Diamond


These signs are used to warn drivers of turns Yellow, diamond-shaped signs warn of a
in the roadway. Below the signs may be small possible danger ahead.
yellow square signs indicating the safe speed
to drive through the curve.

Signal Ahead Two-Way Traffic Bike Crossing

Merge “Y” Intersection Start of


Divided Highway

School Crossing Sign


Permanent five-sided (pentagon shaped)
school crossing signs warn drivers that
children may be crossing any time of the day. Low Clearance Slippery When Wet Side Road
School crossing signs may be yellow. Yellow-
green signs are being posted by many Arizona
school districts.

Cattle Crossing Crossroad Four-Way


to Right Intersection

Crossroad Graded Hill End of


Drivers must also obey the portable signs
to Left Divided Highway
placed at times in the center of the roadway.
The maximum speed from the first sign to
past the school crossing sign is 15 mph.
When portable signs are not in place, the
normal speed limit for the area applies.
Pedestrian Crossing
Passing another vehicle in a school crossing
zone is prohibited. There will often be a Railroad Warning Sign
crossing guard assisting children crossing A circle-shaped sign provides a
the roadway. Follow the instructions of the warning that you are
crossing guard, and come to a complete stop approaching a railroad crossing.
when any person is in the crosswalk.

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Arizona Driver License Manual and Customer Service Guide

Railroad Crossing Sign Mile Posts


This sign marks the location of a MILE Arizona is one of the few states where all
railroad crossing. When you 4 state highways have mileage markers. These
arrive at a railroad crossing, you 0 reference “posts” are set 2 feet off the right
must stop no closer than 15 feet shoulder and are about 1 mile apart.
from the nearest railroad track when you
3
Mile posts can be used to tell where you
observe any of the following:
are located if you are involved in a crash, have
▪▪ Flashing red lights mechanical problems, or are out of gas. If you
have to stop, note the route you are on and
▪▪ Lowered crossing barricade
the approximate distance from a mile post.
▪▪ Ringing bells
▪▪ Flagger warning of an approaching train Roadway Construction and
Temporary Work Zones
Do not cross the tracks until all signals have
stopped and the crossing barricade is up all Work zones are common and are set up for
the way. Do not drive around or under a road construction or maintenance. They
lowered crossing barricade. may be planned long term projects with
permanent signs or temporary work areas set
In addition to obeying the regulations above, up for just a few hours with portable signs
the following rules will reduce your chances placed just for that activity. Work zones pose
of becoming another fatality: a unique hazard to drivers and the people
who are there to perform the work. Crashes
▪▪ Expect a train on any track at any time.
that commonly occur in a work zone are
▪▪ Do not get trapped on a railroad rear end collisions from drivers going too
crossing. fast, crashes with fixed objects or vehicles
▪▪ Get out of your vehicle if it stalls on hitting people working in the area. Always
the tracks. be on high alert and expect to stop or slow
down suddenly for changing or unexpected
▪▪ Look for a second train in the other conditions, including changes to the road
direction. surface. Workers and construction vehicles
▪▪ Never race with a train. may be immediately adjacent to the travel
lanes or may enter the travel lanes at any
▪▪ Watch for vehicles such as buses and
point in the work zone. Comply with the
gasoline tankers, which must stop at
speed limit and other warning signs that are
railroad crossings.
set up for your safety.
▪▪ When driving at night, be alert for
railroad crossing warning signs that Warning Devices and Signs
are not lighted. Alerting and controlling devices are used
in road construction and in maintenance
Guide work areas to direct drivers or pedestrians
Highway Signs safely, as well as to protect the safety of
highway workers. Orange is the basic color
for these devices. You must drive slowly and
be especially alert at all construction sites.
Always obey the posted speed limit.
Interstate Route U.S. Route State Route
Marker Marker Marker

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Arizona Driver License Manual and Customer Service Guide

Fines double in work zones Electronic Signs


Speed limits are set for a work zone not Electronic message signs are used on some
only to protect the drivers passing through, roadways to give you advance warning of
but also to protect the people who are construction zones, special traffic directions,
performing the work. When signs are posted, road closures or even weather conditions.
fines for a speed violation are doubled.

FINES DOUBLE
Fines double when traffic violations
occur in work zones on Arizona
streets and roadways.

Flaggers Cones, Drums, and Barricades


Flaggers are often used in road These devices are used to alert you and to
work zones to stop, slow or guide you safely through the work area. At
guide traffic safely through the night, they may be equipped with warning
area. Flaggers wear orange lights. You must slow down when you drive
vests or jackets and use red through these areas.
flags or stop/slow panels to
direct traffic through work zones. Remember
to drive carefully through construction areas
to protect workers on the roadway.

Construction and Maintenance Signs


Construction and maintenance signs are used
to notify drivers of possible danger in or near
work areas. Most signs used in highway and
street work areas are diamond-shaped.

Pavement Markings
Pavement markings are used to guide and
warn drivers, as well as to regulate traffic.
Flashing Arrow Panels Markings may be either yellow or white
Flashing arrow panels are used both day and and can appear in combinations. Each
night to give advance warning to drivers to combination has a different meaning. Yellow
move to the right or left into another lane. center lines indicate that there is two-way
Slow down and prepare to merge in the traffic, flowing in both directions. White lines
direction of the arrow. are used to separate lanes of traffic moving
in the same direction and to mark the edge
of the roadway, stop lines and pedestrian
crosswalks.

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Arizona Driver License Manual and Customer Service Guide

Broken Yellow Lines Bicycle


Broken yellow lines separate lanes
or traffic going in opposite
directions and indicates that passing
on the left is permitted when the
roadway is clear. Since you are
facing oncoming traffic, overtaking and passing
Bicycle Warning Bike Lane
must be done with extreme caution.

Solid and Broken Yellow Lines A bicycle painted on the road indicates the
potential presence of bicyclists. Drivers
A broken yellow line alongside a
should exercise caution.
solid yellow line indicates that
passing is permitted only in one
direction. If the broken yellow line
Painted Curbs
is on your side, you may pass A painted curb means that you must follow
when the roadway ahead is clear. If the solid special rules to park there. The colors on the
yellow line is on your side, you may not pass. curbs mean:

Double Yellow Lines White


Double solid yellow lines mean You may stop only long
that passing is not allowed in either enough to pick up or drop
direction. You may not cross the off passengers.
lines unless you are turning left.

Broken White Lines


Broken white lines separate lanes of
traffic going in the same direction. Yellow
These lines may be crossed with You may stop only long
caution. (Remember to signal your enough to load or unload.
intention to change lanes). Stay with your car.

Solid White Lines


Solid white lines are used for turn
lanes and to prevent lane changes
near intersections. Sometimes these Red
lanes have arrows as seen below. You may not stop, stand or
park.
Turn Lane Arrow
If you are traveling in a lane
marked with a curved arrow and
the word ONLY, you must turn in
the direction of the arrow. If your
lane is marked with both a curved One-Way Streets
and a straight arrow, you may turn in the
If you will be traveling on a one-way street
direction of the arrow or you may go straight.
for several blocks, it is best to stay in the
center lane. The left and right lanes will be
used by turning vehicles.

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Arizona Driver License Manual and Customer Service Guide

Use of Lanes Reversible Lanes


White Lane Lines
White lane lines separate lanes of traffic
moving in the same direction. Single white
lines may also mark the right edge of the
pavement.

Broken White Lines


A broken white line separates two lanes Some travel lanes are designed to carry
traveling in the same direction. Once you traffic in one direction at certain times and in
have signaled, and if it is safe to do so, you the opposite direction at other times. These
may cross this line when changing lanes. lanes are usually marked by double-dashed
yellow lines. Before you start driving in them,
Solid White Line check to see which lanes you can use at that
time. There may be signs posted by the side
of the road or overhead.

Turning
Rules for turning apply at
all locations, even
A solid white line marks the right edge of driveways and alleys, not
the roadway and separates lanes of traffic just at intersections.
moving in the same direction. Only cross the Signal, reduce your
solid line on the right edge of the roadway in speed and turn smoothly
case of emergency or to avoid a road hazard. when safe to do so. As
Vehicles may cross a solid white line when you turn, make sure to
merging into and out of the High Occupancy check for pedestrians, mopeds and bicycles.
(HOV) lane. In some areas, turns may be made from more
than one lane. If this is allowed, signs and
Double Solid White Line pavement markings will direct you. At some
A double solid white line separates two locations, turns may be prohibited by signs.
lanes of traffic going in the same direction. Right Turns
Crossing a double solid white line is
As you prepare to turn right, stay close to the
prohibited.
right curb or edge of the road. Do not swing
Yellow Lane Lines wide before or while turning.
Yellow lane lines separate lanes of traffic Right on Red
moving in opposite directions. Single yellow
When turning right at a red light, you must
lines may also mark the left edge of the
first stop completely before reaching the
pavement on divided highways and one-way
marked or unmarked crosswalk. Look for “No
streets.
Turn On Red” signs.
Always yield the right-of-way to pedestrians,
bicyclists and, oncoming traffic. Unless signs
direct you otherwise, turn into the right lane
of the road you enter.

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Arizona Driver License Manual and Customer Service Guide

Left Turns a lane change. This turn cannot be made


On a two-way road, approach the turn with against a red light.
your car in the lane just to the right of the Left Turn — Two-Way Left Turn Lane
center line. Turn just to the left of the center
point of the intersection. Enter the lane just Many two-way streets have a center lane
to the right of the center line. This avoids marked as a two-way left turn lane. This lane
conflict with other traffic making either right is bordered on either side by two yellow
or left turns. lines – the inner line is broken, the outer line
is solid. This lane is only for use of vehicles
If a special lane for making left turns has turning left in either direction. This lane
been signed or marked, use that lane – do provides a safe area to slow before a left turn
not turn left from any other lane. off of the street, or to drive into when turning
left from a side street or driveway.
Left Turn — One-Way Road To
One-Way Road Drivers should follow these rules:
Approach with your car ▪▪ Signal before entering the lane.
in the traffic lane
▪▪ Move completely into the lane.
nearest the left curb.
Turn without swinging ▪▪ Be alert for others using the lane.
wide. Bring your car into ▪▪ Do not use the two-way left turn lane for
the extreme left traffic passing, for thru traffic or to accelerate in
lane on the road you are order to merge with thru traffic.
entering. This is the only left turn situation
where, unless signs prohibit it, you may make METRO Light Rail
the turn against a red light after stopping and METRO light rail vehicles are operating on
yielding to traffic and pedestrians. Valley streets in Maricopa County.

Left Turn — Two-Way Road To Vehicle traffic flows alongside light rail vehicles.
One-Way Road Learn and follow the rules of light rail safety:
Approach the turn in the METRO Safety By Design
traffic lane just to the
right of the center line. As
▪▪ Improved pedestrian signals
Improvements include countdown
you enter the intersection,
signals, new walkways and landscaping
turn into the extreme left
to reduce jaywalking. Special attention
lane of the road you are
has been given to safety in school
entering. (A right turn in
zones with the installation of new
the pattern also is shown).
signals at some crossings.
Left Turn — One-Way Road To ▪▪ Protected turn lanes
Two-Way Road Automobiles may turn across the
Approach the METRO tracks only from designated
intersection in the traffic turn lanes controlled by traffic signals.
lane closest to the left ▪▪ Train-only track-way
curb. Turn into the lane METRO travels in its own track-way,
just to the right of the separated from traffic by six-inch
center line. Do not move curbs. Auto traffic may cross only
to the right lane without at controlled locations, and special
checking traffic to your right and signaling for traffic signals and warning signs
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Arizona Driver License Manual and Customer Service Guide

activate when trains approach. light rail tracks.


▪▪ Station design ▪▪ Stop on red. A red arrow means “Do
Stations are designed to discourage Not Turn.”
jaywalking. Each station has two
access points, reachable by signalized
▪▪ Look both ways before crossing the
tracks by car or bike.
crosswalk. Station platforms and vehicle
floors are the same height, providing ▪▪ Never drive your car or ride a bike in
passengers with a no-step entry. the area in which the train operates.

▪▪ Signals at frontage roads ▪▪ Light rail trains are quiet. Pay


Frontage roads near the tracks are attention near the tracks: look for
controlled with traffic signals and are flashing train headlights and listen for
designed to handle large trucks and warning bells and horns.
emergency vehicles. ▪▪ The ends of a light rail train are
▪▪ Vehicle design identical. White headlights show a
Cameras inside and outside allow train approaching, red taillights show
METRO operators to ensure that it moving away.
passengers clear the doors while
Walking
boarding and deboarding. Doors
must close before the vehicle can ▪▪ Don’t walk on or stand near the tracks.
move. Smooth stops mean that no ▪▪ Cross only at crosswalks and obey the
wheelchair tie downs are needed. crosswalk signs.
▪▪ Light rail coupler design ▪▪ Be alert near the tracks: light rail is
To minimize injuries in the event of a quiet. Look for flashing train headlights
crash, the couplers that connect light and listen for warning bells and horns.
rail vehicles are covered in an energy
absorbing material.
▪▪ Adults should hold the hands of
small children near the tracks and on
Train Approaching Sign station platforms.
These electronic signs are Kids: Be Smart, Be Safe
posted at all METRO light
rail intersections and flash
▪▪ Stop, look and listen around light rail
tracks.
when a train is approaching
the intersection. ▪▪ Cross intersections only in a crosswalk
and obey the crosswalk signs. At
crosswalks, get off bikes and skateboards
Combined U-Turn and Left Turn Sign and walk them through the crosswalk.
U-turns are permitted at ▪▪ Never play near the tracks, and don’t
almost all of the light rail climb trees or fly kites or airplane
intersections in the 20-mile models near the overhead power lines.
METRO system to allow
vehicles to cross the tracks. ▪▪ Skateboarding, rollerblading and
Left turns and U-turns are riding bikes on the tracks or on light
controlled with traffic signals. rail platforms is not safe and is not
permitted.
Driving and Bike Riding To learn more about METRO light rail safety,
▪▪ Never stop or park your car or bike on please visit valleymetro.org/safety.

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Arizona Driver License Manual and Customer Service Guide

Section 4: ▪▪
design of the bicycle permits.
Do not ride more than two side-by-side.
SHARING THE ROAD WITH
▪▪ Ride as near to the right side of the
OTHER VEHICLES road as practicable.

Sharing the Road with a Bicyclist ▪▪ Use proper hand signals.

Bicyclists must obey the same traffic laws as ▪▪ Do not bicycle under the influence of
drugs or alcohol – it is illegal.
drivers of vehicles, and they have the right-of-
way under the same conditions as motorists. ▪▪ When riding at night, have a white
head lamp visible from 500 feet, and
Motorists should be alert for bicyclists along
a rear reflector. You can improve your
the roadway because bicyclists are often
visibility to drivers with a flashing red
difficult to see. Extra caution is necessary.
beacon on the rear of your bicycle.
Motorists are required to allow a minimum
safe distance of 3 feet when passing a Sharing the Road With a
bicyclist traveling in the same direction. It is
not safe for motorists to honk their horn at Motorcycle
bicyclists when passing, as this may startle Motorcyclists are more vulnerable to injury
them and cause them to crash. than a car driver if involved in a crash.
Most car/motorcycle crashes are the result
of a car turning in front of a motorcycle,
usually because the driver did not see the
motorcycle. Watch for the unexpected and
give the motorcycle its share of the road.

Size
Bicycle Warning Bike Lane
The smaller size of a motorcycle may make it
At night, dim your headlights to be courteous hard to spot in traffic, and it may appear to
to bicyclists. be farther away and traveling slower than it
actually is. Because it is difficult to judge the
Drivers should be prepared for a bicyclist distance and speed, drivers need to pay close
swerving. Although bicyclists must ride with attention and take extra care.
the flow of traffic and stay near the right side
of the road, they can legally move left for Lane Position
several reasons, such as: Because of the motorcycle’s size, its position
▪▪ Turning left. within a lane will change as traffic conditions
change. Often, this means riding in the left
▪▪ Avoiding hazards.
side of the lane to allow a better view of
▪▪ Passing pedestrians or vehicles. traffic and road conditions. However, as
conditions change, the rider may move to
▪▪ If the lane in which the person is
the center or to the right side of the lane.
operating a bicycle is too narrow for
a bicycle and motor vehicle to travel These sideways movements sometimes occur
safely side-by-side. suddenly to avoid hazards. Motorists need to
be alert and drive accordingly.
Important rules for bicyclists:
Intersections
▪▪ Ride in the same direction as traffic.
Intersections are at risk for car/motorcycle
▪▪ Do not carry more persons than the

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Arizona Driver License Manual and Customer Service Guide

collisions, which are usually the result of a signals. Trucks make wide right turns
driver turning into the motorcycle’s path. Do and sometimes must leave an open
not assume the rider’s intentions. A rider will space to the right just before the turn.
move to one side not only to prepare for a turn, To avoid a collision, do not pass a truck
but also to avoid a hazard or to improve visibility. on the right if there is any possibility
that it might make a right turn.
Motorcycle turn signals do not automatically
shut off, and riders may forget to cancel ▪▪ If you break down, pull off the
them after a turn is completed. Make sure highway as far as you can. If a parked
you know what the rider is doing before you vehicle on a highway shoulder is
move into the motorcycle’s path. struck by a moving vehicle, the
damage suffered by the parked car
Passing is more severe. When the moving
Motorcycles are allowed the full width of a vehicle is a truck weighing as much as
lane in which to maneuver. Never crowd into 25 cars, the result could be tragic.
the same lane as a motorcycle. Returning to Each of us must do our part to share the road
the original lane too soon can force the rider to arrive safely at our destination.
to swerve into traffic or off the road.
Slow Moving Vehicles
Sharing the Road With a Truck
Farm machinery and other slow-moving
Trucks are important to the Arizona economy, vehicles can be particularly hazardous. Be
transporting products that are critical to our sure to maintain a safe following distance
livelihoods. However, as a motorist, sharing the that provides an adequate field of vision.
road with large trucks can make you feel very Farm machinery usually travels at 25mph or
uncomfortable unless you learn how to share less, may take up more than one lane of the
the road safely with large vehicles. Here are road, and may not have signals. To make a
five ways to safely share the road with trucks: wide turn, operators or farm machinery may
▪▪ Don’t cut in front of trucks. It takes first pull to the left, then turn to the right.
trucks twice as long to stop. If you
When you see this symbol on
move into that space and have to brake
the back of a vehicle ahead, it
suddenly, you cut the truck’s available
is a warning to slow down. The
stopping distance in half, placing you
vehicle with the sign cannot
and your passengers in danger.
travel faster than 25 mph.
▪▪ Watch out for the blind spots, or the
Do not become impatient if you find yourself
“No-Zone”, around large trucks and
behind one of these slow vehicles. It has the
buses. Trucks have large blind spots
legal right to be there.
around the front and back sides of the
vehicle. Be safe and don’t hang out in
the “No-Zone”.
▪▪ Follow trucks at a safe distance.
Trucks are almost as wide as some
lanes of travel. If you follow too
closely behind, you won’t be able
to react quickly enough to changing
traffic conditions.
▪▪ Pay close attention to truck turn Truck hauling an oversize load.

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Arizona Driver License Manual and Customer Service Guide

Section 5 crash if the traffic stops suddenly. Allow at least


a 3-second following distance for most driving
ACTIVELY AVOIDING CRASHES situations (see page 26 , “Space Cushion”).
There will be situations where a longer (3 to 6
seconds) following distance will be required:
Braking and Stopping
It takes long distances to come to a safe, complete ▪▪ When driving on slippery roads, you
stop. Braking distance is directly related to: should double your following distance
to 6 seconds or more to allow for the
▪▪ Speed of the vehicle. extra distance needed to adjust your
▪▪ Driver perception time (length of speed or to stop.
time it takes to see and recognize a ▪▪ When the driver behind you wishes to
dangerous situation). pass, reducing your speed will allow
▪▪ Driver reaction time (time from that driver to pass more quickly. The
perception of danger to start of added distance will make it easier for the
braking – the average is 0.75 seconds). passing motorist to pull back into the lane.

▪▪ Type and condition of the pavement. When you are following a large vehicle, such
as a tractor-trailer, that blocks your field of
▪▪ Type and condition of the tires.
vision of the road ahead, you will need extra
▪▪ Vehicle weight, including when loaded distance to see around the vehicle.
or towing.
▪▪ Type and condition of the brakes.
The distance required to stop your vehicle
is important in helping you choose a safe
driving speed. This chart can be used as a
guide, but your actual stopping distance will
depend upon many of the factors listed above.

Average stopping distance of cars on dry and level pavement.


20 22/25

30 Stopping distances are based on tests


made by the Federal Highway
Administration with a driver recation
Speed (MPH)

40 time of 3/4 second.

50 55/188

60 66/300

70 74/455

50 150 150 200 250 300 350 400 450 500 550
Stopping Distance (Feet)

When vehicles ahead do something


unexpectedly, you will need time to react. You Driving The Open Road
need to keep enough following distance
Driving on empty rural highways can be just
between you and the vehicles ahead to avoid a
as dangerous as driving in heavy city traffic.

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Arizona Driver License Manual and Customer Service Guide

Animals in the road, slow-moving farm may also have to make steering corrections
equipment just over the crest of a hill or a because of the gusts of wind these vehicles
low spot covered with water are not unusual create. If you are pulling a trailer, wind
hazards in rural driving. Stay alert, watch currents can cause your vehicle to jackknife.
for warning signs, and slow down when When a truck or bus is passing you on the
approaching curves or hills that block your left, move as far as possible to the right of
view of the roadway ahead. your lane and slow down. As the vehicle
passes, accelerate slowly to keep the trailer
Weather Conditions pulling in a straight path.
Driving becomes more difficult when your
If you are driving into a strong head wind, you
ability to see is reduced by bad weather or
may need to accelerate more, and steering
when the road surface is covered with rain,
will be more difficult. A tailwind will increase
snow, or ice. Reduced visibility and traction
your speed, so you will have to decelerate
problems often occur at the same time.
and begin braking earlier to stop.
Remember that changes in road and weather
conditions will reduce your time to react and Dust Storms
that those conditions will affect the way your Pull Aside, Stay Alive!
car handles. You must be ready to respond.
Dust storms are common in Arizona and can,
The first rule is to slow down to make up for
at times, reduce a driver’s visibility to zero.
reduced visibility and reaction time.
If you encounter a dust storm, immediately
Sun Glare check traffic around your vehicle and begin
slowing down. Do not wait until poor visibility
Bright sunlight in the early morning or late
makes it difficult to safely pull off the
afternoon creates a glare when driving into
roadway – do it as soon as possible.
the sun. Glare can be reduced by wearing
sunglasses, keeping windows clean and using If you encounter a severe dust storm:
sun visors. If the sun is behind you, oncoming
drivers may have the glare problem. They may
▪▪ Reduce your speed immediately.
not be able to see your signals or your car. ▪▪ Drive completely off the highway.

Wind ▪▪ Stop as far to the right as possible.

Strong winds, especially crosswinds, can ▪▪ Do not stop in the travel lane or in the
make it more difficult for you to control your emergency lane.
vehicle. Wind is very dangerous if you are ▪▪ Turn off your lights and take your foot
driving a camper or large recreational vehicle, off the brake.
or if you are towing a trailer. Lightweight
vehicles are also more difficult to control in ▪▪ Stay in the vehicle with your seat belts
buckled.
strong winds.
To gain more control over your vehicle in a
▪▪ Wait until the dust storm has passed.
strong wind, slow down. If you are approaching Rain
an open space after driving in a protected area, Driving in heavy rain can be hazardous,
be alert for crosswinds that will push you to the especially if you also encounter gusty wind
side or middle of the road. If you are pulling a conditions, such as in a thunderstorm.
trailer, the wind may cause your vehicle to sway. Vehicles to the rear and in blind spots are
Be ready to make necessary steering corrections. especially difficult to see. Wait a short time
When you meet large trucks or buses, you after the rain begins before using your
wipers. The blades may cause smearing if
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Arizona Driver License Manual and Customer Service Guide

you have a dirty windshield. You should slow Liability for Emergency Responses in
down to increase the distance between your Flood Areas
vehicle and the vehicle ahead to at least
A driver of a vehicle who drives around
6 seconds. Be extra careful during the 30
barricades set up due to flooding is liable for
minutes after rain begins; grime and oil on
the expenses of any emergency response
the road surface mix with water and make
that is required to remove the driver or
the road slippery.
any passenger in the vehicle that becomes
Hydroplaning may occur during rainstorms. inoperable on a public street or highway.
In a heavy rain, your tires can ride on a film
“Expenses of an emergency response”
of water, and at 50 mph your tires can lose all
means reasonable costs directly incurred
contact with the road. Under-inflated, worn,
by agencies that make an appropriate
or bald tires lose contact with the road at
emergency response to an incident.
much lower speeds.
The best way to prevent hydroplaning is to Fog
slow down. If your car does hydroplane: Fog reflects light and can reflect your own
headlights into your eyes. When driving in
▪▪ Take your foot off the accelerator. fog, use low beams only and look for road
▪▪ Do not brake. edge markings to guide you. Even light fog
reduces visibility and your ability to judge
▪▪ Avoid steering changes (if possible).
distance, so it is very important to slow down.
▪▪ Hold the wheel firmly until your tires Since conditions may change from moment
grip the road again. to moment as you pass through areas of even
Heavy rain frequently causes “flash floods” in thicker fog, you should adjust your speed
Arizona washes. Do not cross flooded washes. and be prepared for emergency maneuvers.
Water can stall your engine, hide potholes and If necessary, pull off the road and turn your
can carry your vehicle downstream. Estimate headlights off, then stay there until the fog lifts.
the depth of the water by looking at parked Snow and Ice
cars or other objects along the road; watch
what other vehicles are doing. Two vehicles Snow limits visibility, so turning on your
should not meet in deep water; one should headlights is necessary to see and to be
go entirely through before another starts seen. Often, snow will completely cover lane
from the other direction. This reduces the markings. Drivers may tend to move away
possibility of stalling caused by waves of water. from the edge of the road, thus passing closer
You may be charged for emergency response to each other. Snow or ice between your tires
expenses if you or your vehicle needs to be and the road greatly reduces your traction and
removed from a flooded road. increases the distance you need to stop by at
least 6 seconds. On slippery surfaces, you have
Driving through water must be done at a slow the most traction and control when the front
and steady speed. Applying the brakes gently tires are rolling; therefore, your vehicle will
with your left foot may help keep them dry. respond better to steering than to braking.
Check your brakes after leaving the water to
see if they will stop the car. If the brakes are If you decide to brake on ice or other slippery
wet, they may suddenly grab or pull to one surfaces, apply the brakes gently, increasing
side. Dry them by accelerating slowly while the pressure as you feel the tires grip the road.
gently holding down the brake pedal. Do not brake to the point that the wheels lock.
If the wheels should lock, ease slightly off the
brakes, but do not release them completely.

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Arizona Driver License Manual and Customer Service Guide

This action may unlock them without losing the distance you can see ahead with your lights.
brake power entirely. Then apply the brakes Use low beams when driving on city or town
and ease off again, repeating the process. streets. Use high beams on highways when
no other vehicle is coming toward you within
Additional suggestions for safe winter driving:
500 feet. Switch to low beams whenever you
▪▪ Drive with caution meet oncoming traffic to avoid blinding the
other driver. When following another car, use
▪▪ Do not change speed or direction
low beams whenever you are within 200 feet.
suddenly.
▪▪ Clear snow or ice from all window If the high beams of an oncoming car are
and lights so you can see and be seen, not dimmed, avoid looking directly at the
before you start driving. bright lights. Glance toward the right side of
the road, then look ahead to determine the
▪▪ Equip your car with snow tires or position of the other vehicle. Keep doing this
chains to help prevent skidding and until you have passed the other vehicle.
reduce stopping distances.
Do not become a victim of “Highway
▪▪ Slow down before stopping or turning Hypnosis” or “White Line Fever” (a trance-
(driving on packed snow is much like like state that can occur during a long period
driving on ice). of highway driving). Any time you become
▪▪ Watch for ice on bridges and in shady tired when traveling, pull over and rest. Use
areas (bridge surfaces freeze before the radio and fresh air to ward off highway
other road surfaces). hypnosis. Stop every hour to walk and
exercise. This will help keep you alert.
Headlight Use
Low Visibility Conditions Wrong-Way Driver Awareness
When there is sun glare, rain, dust or any Tips
other condition where your vehicle may not How to Drive at Night
be clearly visible to other drivers, turn on
▪▪ No matter the time of day, drivers
your headlights on low beam. Your headlights should drive defensively. That means
significantly improve your chances of being being constantly aware of driving
seen and help other drivers avoid a collision conditions, your surroundings and
with you. On rural roads, your headlights help anticipating dangers so you can take
drivers who may consider passing in your evasive action if you encounter a
lane see that you are approaching.  hazard, such as a wrong-way driver.
Night Driving ▪▪ Don’t tailgate. Leave enough space so
Reduced visibility, glare from oncoming if the vehicle in front of you makes a
headlights, and unseen objects in the road all sudden lane change to avoid a wrong-
combine to make night driving hazardous. In way driver, you’ll have time to react, too.
the late afternoon, as soon as the light begins ▪▪ Be aware of your surroundings. While
to fade, turn on your headlights – not parking wrong-way drivers are usually in the left
lights – to make your vehicle more visible to or HOA lane, they enter highways from
others. You must use headlights from sunset the right via off-ramps. Because they are
to sunrise, but be aware that other driver often impaired, their movements are
may not have turned on their headlights. unpredictable.
Headlights are a poor substitute for daylight.
Never drive so fast that you cannot stop within

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Arizona Driver License Manual and Customer Service Guide

What to Do if You Encounter a Wrong- which are diminished through consumption


Way Driver of alcohol or use of drugs.
▪▪ If you’re on a divided highway – like Alcohol or use of drugs seriously reduces your
I-17, SR 51, US 60 or any freeway in reflexes, physical control over the vehicle and
Phoenix and all interstates – and you ability to recognize dangerous situations.
see a vehicle coming toward you, slow
down by easing your foot off the gas. These combined physical effects make an
impaired driver a dangerous driver. Even when
▪▪ Make sure there’s no vehicle next to you may not appear or feel impaired, alcohol
you and steer away from the wrong- and/or the use of drugs produces a false sense
way driver. of confidence in your driving ability.
▪▪ Get to a safe place, call 911 and report
Open Container
the wrong-way driver.
It is illegal for a driver or passenger to
What to Do if You See a Message consume or possess an open container
on an Overhead Sign Warning of a of spirituous liquor in the passenger
Wrong-Way Driver compartment of a motor vehicle while
▪▪ When ADOT is alerted to a possible on any public highway or right-of-way.
wrong-way driver, overhead messages Passengers riding in a bus, limousine, taxi or
boards on that stretch of freeway the living area of a motor home are exempt.
will display the message, “ALERT, Passenger compartment includes any unlocked
WRONG-WAY DRIVER AHEAD.” compartments or portable devices within reach
of the driver or passenger. It does not include
▪▪ If you see that message, safely move the trunk or the area behind the last upright
toward the nearest highway exit as seat of a vehicle not equipped with a trunk.
soon as possible.
DO NOT DRINK
What You Can Do Right Now
AND DRIVE!
▪▪ Have a plan in mind, so if you
Under 21 = ZERO Tolerance
encounter a wrong-way driver you
will not waste a moment to take License Suspension for Providing
emergency evasive action that could Alcohol to Minors
save your life. Never drive distracted Upon convicting a person of knowingly
or impaired. purchasing for or providing spirituous liquor
▪▪ And never let an impaired driver to a minor, the court may direct MVD to
get behind the wheel. Most wrong- suspend the person’s driver license (driving
way crashes are caused by impaired privilege) as follows:
drivers. It’s up to all of us to keep
impaired drivers off our roads.
▪▪ First conviction – a period of not
more than 30 days.
Use of Alcohol and Other Drugs ▪▪ Second or subsequent conviction
– a period of not more than six (6)
Drinking and Driving
months.
Alcohol, drugs and driving do not mix. A
driver who drinks and/or uses drugs can Youthful drivers are substantially over
cause crashes, injuries and death. represented in motor vehicle crashes, as
compared to all other age groups. Alcohol
Driving is a serious business that requires involvement in vehicle crashes reaches its
the ultimate in skill and judgment – both of highest rate for those between the ages of
47
Arizona Driver License Manual and Customer Service Guide

21 and 34. Further survey data indicates that revoked for 12 months.
adults between the ages of 21 and 29 are
the most likely to drive after they have been Emotions
drinking. You cannot drive well if you are angry, excited,
worried or depressed. Anger is the emotion
The consequences of driving under the that probably occurs most often while driving,
influence are getting tougher. Driving while especially in heavy traffic. Do not allow your
impaired is a crime. emotions to influence the decisions you must
The best way to avoid death, injury, penalties make while driving. It is best to wait until you
and jail time is to practice Zero-Tolerance… are calm before driving. Distracted driving
No Alcohol. If you are under 21, any trace may cause accidents, injury, or death.
of alcohol, illegal drugs or drugs that impair
your ability to drive safely will result in Physical Fitness
stiff penalties, and your license will be Health
suspended for 2 years. Remember that being
Your physical, mental and emotional
under the legal limit of 0.08 blood alcohol
conditions are more important than any
concentration (BAC) does not mean that it is
other potential problems you will face on
legal or safe for you to drive. Studies prove
the road. Even a simple headache or cold
that alcohol impairs a person’s ability to drive
could affect your ability to drive safely. Be as
at levels substantially below 0.08 BAC.
objective as possible about your fitness to
drive. Postpone your trip or have someone
Road Rage and Aggressive else drive if you are ill.
Driving
You may be cited for aggressive driving if Medical Restrictions
you commit a series of acts during a single, Any condition that could affect the ability
continuous period of driving that presents to drive safely must be reported to MVD. A
an immediate hazard to another person or person who has had a seizure within 90 days
vehicle, exceed the posted speed limit and of applying for a driver license is required
commit two of the following violations: to report that medical condition to MVD. A
person who already has a driver license and
▪▪ Failure to obey traffic control signs or
who has a seizure or other medical condition
signals.
is required to cease driving, notify MVD
▪▪ Passing another vehicle on the right side. and have a medical exam. The physician will
submit results to MVD.
▪▪ Unsafe lane change.
▪▪ Following too close. Drowsy Driving/Fatigue
▪▪ Failure to yield to emergency vehicles. If you find yourself feeling sleepy while
driving, it is already past the time to get off
The penalties for aggressive driving are: the road. Fatigue dulls the mind and reduces
▪▪ First offense — You will be required your ability to act quickly and correctly. Five
to attend a Traffic Survival School groups of drivers have been identified as
course and your license may be at risk for crashes due to sleepiness: shift
suspended for 30 days. workers, business travelers, commercial
drivers, those with sleep disorders and young
▪▪ Second and subsequent offenses —If
people. Drowsy driving/fatigue is an issue
you commit a second offense within
as serious and perilous as driving under the
24 months, you are guilty of a Class 1
influence of alcohol, but not as detectable.
misdemeanor and your license will be

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Arizona Driver License Manual and Customer Service Guide

Rest is the only safe remedy. To avoid fatigue, operation of a vehicle.


follow these guidelines:
▪▪ Failure to stop and render aid at the
▪▪ Get plenty of rest before you start on site, if you are involved in a traffic crash.
a long trip.
▪▪ Aggravated DUI (Driving while Under
▪▪ Avoid driving late at night. the Influence of alcohol or drugs).
▪▪ Take frequent rest stops, get out of Your driving privilege will be revoked for two
the vehicle and exercise, breathe or more convictions for:
deeply and move around.
▪▪ DUI.
▪▪ Do not stare straight ahead, keep your
▪▪ Reckless driving.
eyes moving, and check your mirrors
and dash gauges. ▪▪ Racing on the highways.
▪▪ Roll down the windows to get fresh air, In addition, your driving privilege may also be
sing along with the radio, or chew gum. revoked:
▪▪ If possible, change drivers frequently. ▪▪ For failure to take and pass a required
driving retest.
Driver Improvement
▪▪ If you are determined to be medically,
Along with your Arizona driver license psychologically or physically incapable
comes the obligation to drive responsibly. of operating a motor vehicle.
“Driver Improvement” refers to the process
of identifying those who are not driving ▪▪ If continued operation of a motor
responsibly and either correcting their behavior vehicle would endanger the public
or removing their privilege to drive in Arizona. health, safety or welfare.

License Revocation Vehicle Impound


A vehicle shall be impounded or immobilized
Revocation is the removal of your privilege to
when any of the following apply:
drive. It is required by law, upon conviction of
certain driving offenses. Once your revocation ▪▪ The person’s driving privilege is
period has ended, your driving privilege suspended or revoked for any reason.
will remain revoked until an investigation is
completed. The investigation is to determine
▪▪ The person has never been issued a
valid driver license or permit and the
that all withdrawal actions have ended,
person does not provide an out-of-
and the all statutory requirements are met.
state driver license.
You will be required to pay the appropriate
application fee and a $20 reinstatement fee, ▪▪ The person is subject to an ignition
and you may be required to file a Certificate interlock device requirement and is
of Insurance (commonly known as an SR-22). A operating a vehicle without a functioning
written vision and road test may be required. certified ignition interlock device.

Your driving privilege will be revoked for, but ▪▪ The person is not in compliance with
not limited to: Arizona’s financial responsibility
requirements, and;
▪▪ Any homicide or aggravated assault
involving use of a vehicle. ▪▪ The person is driving a vehicle that
is involved in a crash that results in
▪▪ Any felony in which a vehicle is used. either property damage or injury to or
▪▪ Perjury relating to the ownership or death of another person.

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Arizona Driver License Manual and Customer Service Guide

Suspension and Traffic School ▪▪ Have been convicted of frequent


Suspension is the temporary removal of serious offenses for violations of
your driving privilege. It is an action that traffic laws and a disregard for the
may be taken after a review of your driving safety of others.
record or when mandated/required by law. The ▪▪ Have been convicted of reckless
suspension remains in effect until application driving or are a repeat reckless or
for reinstatement is made. In addition to the negligent driver.
reinstatement fee, you must pay the appropriate
license application fee for your age group.
▪▪ Have committed or permitted an
unlawful or fraudulent use of your
Each time you are convicted or forfeit bail for driver license.
a moving traffic violation, points are assessed
against your permanent driving record. If
▪▪ Have been convicted of driving a motor
vehicle while under the influence of
you accumulate 8 or more points within any alcohol, drugs, or toxic vapors.
12-month period, you are required to attend
Traffic Survival School (TSS), or your driving ▪▪ Have been arrested for refusal to take
privilege may be suspended. or successfully complete a chemical
test (alcohol/drug content). The
Violation points are assessed as follows: penalty for refusal or unsuccessful
DUI 8 completion is a 12-month suspension
of your driver license, or 2 years for a
Extreme DUI 8 second or subsequent refusal within a
Reckless driving 8 7-year period.
Racing on highways 8 ▪▪ Have an unresolved judgment from
Aggressive driving 8 another state.

Aggravated DU 8 ▪▪ Have committed an offense for which


mandatory revocation of the driving
Leaving the scene of a crash 6
privilege is required upon conviction.
Failure to stop for a traffic signal, stop 6
sign or to yield the right-of-way causing
▪▪ Are under 21 and have been convicted
of receiving, consuming or possessing
death
alcohol.
Failure to stop for a traffic signal, stop 4
sign or to yield the right-of-way causing ▪▪ Are under 21 and have been convicted
of any illegal drug violation.
serious injury
Speeding 3 ▪▪ Are medically unsafe to drive a motor
vehicle.
Driving over or parking in a gore area 3
▪▪ Have been convicted as a driver in a
All other moving violations 2 crash, resulting in death or personal
MVD may suspend or revoke your driving injury or serious property damage.
privilege or require you to attend and ▪▪ Have been convicted of violating a
successfully complete an approved Traffic driver license restriction.
Survival School (TSS) if you:
▪▪ Have failed to comply with a certified
▪▪ Have been convicted of running a Ignition Interlock Device order.
red light (or flashing red light). TSS is
mandatory in addition to paying all ▪▪ Are under 18 and have been convicted
of your first moving civil traffic violation
court fines/fees.

50
Arizona Driver License Manual and Customer Service Guide

or certain criminal traffic offenses. for civil or criminal traffic/boating violations,


or who has failed to appear in a criminal
Following the suspension or revocation
traffic/boating case. MVD is then required
period of your license, you must pay the
to update the person’s record to prohibit the
appropriate application fee to reinstate your
renewal of any vehicle registrations with that
license. In addition, you may be subject to an
person as an owner.
investigation and you may be required to file
an SR-22 Certificate of Insurance. Nitrous Oxide
Driving on a Suspended or Revoked If you are under 18, it is unlawful to use
License false identification to cause a person to
If you are cited for driving on a revoked or sell, serve, give or furnish a nitrous oxide
suspended license, your vehicle may be container. These actions will result in your
impounded by the law enforcement agency for driving privilege being suspended; you are
up to 30 days. If you are convicted of driving also subject to possible fines and/or a jail
on a suspended or revoked license, you may sentence. Nitrous oxide is commonly known a
be eligible for a restricted driver license. laughing gas and has a variety of uses, including
as an anesthetic by doctors and dentists. It can
A person that is convicted of not having also be addictive and long-term use may cause
or failing to produce evidence of current severe medical problems or death.
financial responsibility within the vehicle shall
receive a suspension of the driving license, The suspension penalties are:
vehicle registration and license plates (as ▪▪ First offense – Your driving privilege
directed by the courts) for: will be suspended for 6 months.
▪▪ 3 months for a first violation. ▪▪ Second and subsequent offenses
▪▪ 6 months for a second violation within – Your driving privilege will be
36 months. suspended for 12 months.

▪▪ 1 year for a third or subsequent Altered or Fictitious License


violation within 36 months. It is unlawful to display any license that
Failure to Appear or Pay Fine for you know is canceled, revoked, suspended,
fictitious or altered. It is also illegal to alter a
Citation
license or obtain a false driver license. These
Your driver license will be suspended if MVD actions will result in your driving privilege
has been notified that you have not appeared being suspended. You are also subject to
in court or have failed to pay a traffic violation possible fines and/or a jail sentence.
charge. When you are cited for a traffic
violation, your signature on the citation is Driving Under the Influence
a promise to appear in traffic court. If you
It is unlawful for any person who is under the
fail to appear in court, or fail to pay a fine,
influence of intoxicating liquor or any drugs
the court will direct MVD to suspend your
to drive or be in actual physical control of any
driving privilege. If you are under 18, your
vehicle.
driving privilege may be suspended for failure
to appear in court, pay a fine or failure to When you apply for and accept the privilege
comply with any court order. to drive a vehicle in Arizona, you give consent
to be tested for alcohol and drugs if you are
Traffic Ticket Enforcement arrested for driving while under the influence
Arizona courts report to MVD any person of intoxicating liquor or drugs (DUI). This is
who is delinquent paying fines or penalties known as the Implied Consent Law.

51
Arizona Driver License Manual and Customer Service Guide

When a law enforcement officer has reason days, fined not less than $3,000, and
to believe you have been driving while under your license will be revoked for 12
the influence, the officer will request that months. You will also be required to
you submit to a test of your blood, breath, undergo alcohol screening/education/
urine or other bodily substance to measure treatment and may be ordered to equip
the amount of alcohol or drugs present in any vehicle you operate with a certified
your bloodstream. ignition interlock device, and will be
ordered to perform community service.
DUI Penalties
If you are stopped for driving under the Extreme DUI
influence and a test shows that you have This category of DUI applies to a person with
an alcohol concentration of 0.08 percent or an alcohol concentration of 0.15 or higher.
more (0.04 in a commercial vehicle requiring
a commercial driver license), you will lose
▪▪ First offense – You will be jailed for
not less than 30 consecutive days
your driving privilege on the spot.
and fined not less than $2,500. If
You may be found guilty of driving while the alcohol concentration is 0.20
intoxicated even if the BAC was less than 0.08 or higher, you will be jailed not less
percent. If you are under 21, your license than 45 days and will not be eligible
may be suspended if there is any alcohol for suspended sentence. You will
concentration. also be required to undergo alcohol
screening/education/treatment and
If you refuse to submit to or do not will be ordered to perform community
successfully complete any tests when you are service and to equip any vehicle
arrested for driving under the influence, you you operate with a certified ignition
will automatically lose your driving privilege interlock device.
for 12 months, or 24 months for a second
refusal within 84 months. ▪▪ Second and subsequent offenses –
You will be jailed for not less than 120
In addition to any criminal penalties imposed days, fined not less than $3,250 and
by the court for a second or third offense your license will be revoked for 12
DUI violation, your driving privilege will be months. If the alcohol concentration
automatically revoked. is 0.20 or higher, you will be jailed
not less than 180 days and will not
DUI
be eligible for suspended sentence.
▪▪ First offense – you will be jailed for You will also be required to undergo
not less than 10 consecutive days, alcohol screening/education/
your driver license will be suspended treatment and to equip any vehicle
for not less than 90 days, and you will you operate with a certified ignition
be assessed a fine of not less than interlock device, and will be ordered
$1,250. You will also be required to to perform community service.
undergo alcohol screening/education/
treatment and will be ordered to Aggravated DUI
perform community service and This category of DUI applies to a person who
may be ordered to equip any vehicle commits a DUI while their driving privilege is
you operate with a certified ignition suspended or revoked, commits a third DUI
interlock device. in 7 years, or commits a DUI while a person
▪▪ Second and subsequent offenses – under 15 is in the vehicle.
You will be jailed for not less than 90 The aggravated DUI law also includes a violation

52
Arizona Driver License Manual and Customer Service Guide

where a person who is subject to a Certified The person must comply with the certified
Ignition Interlock Device (CIID) requirement ignition interlock device requirements,
commits a DUI or extreme DUI violation. complete alcohol treatment classes when
required and carry proof of future financial
You will be sent to prison for not more
responsibility insurance.
than 2 years and, in addition to any other
penalty required by law, your license will be Executive Hearing Office
revoked for 1 year. You will also be required
The Executive Hearing Office conducts
to undergo alcohol screening/education/
hearings which have been requested by
treatment and to equip any vehicle you operate
individuals or businesses contesting an Order
with a certified ignition interlock device.
issued by MVD. Although there are many
Certified Ignition Interlock Device kinds of hearings, most involve an appeal
to an Order suspending or revoking a driver
A certified ignition interlock device is a
license. Usually, the suspension or revocation
breath alcohol testing instrument connected
results from traffic law violations.
to the ignition and power system of the
vehicle. The driver blows into the device Whenever you have the right to appeal an
before attempting to turn the ignition. If the Order, the notice of suspension/revocation
driver’s alcohol level is above a certain level, will inform you of the procedure to be
the vehicle will not start. While the vehicle followed if you choose to request a hearing.
is in operation, the driver must blow into the It is particularly important to file a hearing
device at random intervals. request within the time required by law. You
may lose your right to the hearing if you delay.
Arizona law allows a person to obtain a
special ignition interlock restricted driver If you need additional information concerning
license while the person’s Class D or Class the hearing procedure, call the Executive
G driving privilege is under suspension or Hearing Office at 602.712.7737. Remember,
revocation after a minimum period of 90 days the law only allows the Executive Hearing
has been served for any of the following: Office to provide general information.
For more specific legal advice, you might
▪▪ First offense for an implied consent
consider consulting an attorney.
violation.
▪▪ Conviction of aggravated DUI or
extreme DUI with a minor in the vehicle. Section 6
▪▪ Conviction of DUI or extreme DUI or HANDLING EMERGENCIES
having any spirituous liquor in the
Skids, tire blowouts and mechanical failures
person’s body while operating a motor
can happen at any time. You need to be
vehicle while under 18 years of age.
prepared to handle them.
▪▪ Conviction of operating a motor
The following recommendations are to assist
vehicle while 18 to 20 years of age
with any spirituous liquor in the you with emergency situations.
person’s body. Tire Failure
▪▪ Or, during a revocation for two DUI’s Reduce your chances of a blowout by
within an 84 month period after a checking your tire pressure regularly. If a tire
minimum period of 45 days has been blowout occurs:
served, and one of the violations is on
or after January 1, 2012. ▪▪ Hold the steering wheel tightly and
keep your vehicle going straight.

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Arizona Driver License Manual and Customer Service Guide

▪▪ Ease off the gas pedal; do not apply move to the right side of the road.
the brakes.
▪▪ Stop the car; push the brakes extra
▪▪ Let the vehicle slow down until it is hard if your vehicle has power brakes.
almost stopped.
Headlight Failure
Just before your vehicle stops, activate your
turn signal to let other drivers know you are
▪▪ Try the high beam/low beam switch.
This may restore normal function.
moving to the side of the road, then pull off
the roadway and apply the brakes. ▪▪ Turn the headlight switch on and off
several times.
Fire
▪▪ If neither of these steps work, put on
Fires are usually caused by a short circuit in the parking lights, emergency flashers
the electrical system. If you have a fire, pull or turn signals; pull to the side of the
quickly off the road, shut off the ignition to road and stop.
cut electrical power and get all passengers
away from the car. Call 911. Brake Failure
Always carry a fire extinguisher. Do not use Many vehicles feature Anti-lock Braking
water if gasoline is burning since this will Systems (ABS). Do not pump anti-lock brakes.
spread the flames. If you do not have a fire If a vehicle does not have anti-lock brakes:
extinguisher, a heavy blanket, a heavy coat or
sand can help to smother the flames. ▪▪ Pump the brakes rapidly. This may build
up enough pressure to stop your vehicle.
Fires are dangerous. If you have any
indication that the fire may be beyond your ▪▪ If pumping the brakes does not work,
slowly apply the parking brake. Be
control, get away from the vehicle.
sure to hold the brake release so
Overheating you can ease off the brake if the rear
wheels lock and the car begins to skid.
Steam coming from under your hood
may mean that your cooling system has ▪▪ Shift to lower gear and look for a safe
overheated. You should: place to stop.
▪▪ Pull to the side of the road and turn Crashes
off your engine immediately.
Avoiding a Crash
▪▪ Raise the hood but do not open the
radiator cap. Opening the radiator cap If you are stopped at a traffic light or stop sign
while the engine is hot may allow steam and another vehicle is approaching you from
to escape and cause severe burns. behind at a high rate of speed, you should:

Carry extra water in your car to add to your ▪▪ If possible, pull your vehicle forward
radiator if the engine overheats. Never in an effort to give the approaching
attempt to add water while the engine is hot! vehicle more room to stop.
Add water only after the engine has cooled. ▪▪ If the crash cannot be avoided, brace
yourself between the steering wheel
Power Steering Failure
and the back of the seat and release
(Example: Your engine dies as you pull around your brake an instant before impact.
a corner). This will help to lessen the impact.
▪▪ Firmly grip the steering wheel with If you are in danger from a potential head-on
both hands to complete the turn and crash, do one of the following:

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Arizona Driver License Manual and Customer Service Guide

▪▪ Reduce your speed and flash your Debris on the Road


headlights and use your horn in an Debris on the roadway is common in Arizona.
effort to warn the other driver. Pieces of blown tires, unsecured materials
▪▪ Head for the shoulder and get off of the falling off trucks, rocks falling onto the
road away from the oncoming driver. road during a storm, and other debris all
pose hazards. Drivers need to be constantly
▪▪ If you cannot avoid the crash, try to
aware of their surroundings and prepare for
maneuver your vehicle in such a way
the unexpected. A common crash related
as to lessen the severity of impact.
to debris is a driver swerving to avoid the
Always wear your safety belts. This is the best hazard, losing control of their vehicle and
thing you can do to protect yourself from leaving the roadway. In some cases, driving
injury in the event of a crash. over the debris would have resulted in a
much less severe incident. That’s a decision
Compromising you may have to make in a fraction of a second.
Another important defensive driving skill Stay constantly alert and always be thinking
is compromise. When you cannot separate ahead about what you would do if you suddenly
risks, and you must deal with two or more have debris show up in front of you.
at the same time, compromise by giving the
most room to either the greatest or most Animals on the Road
likely danger. For example, if you are driving Animals large and small can do a lot of
on a two-lane street with oncoming cars damage to your vehicle or cause you to lose
to your left and a child riding a bike to your control. Wildlife may dart onto the road
right. The child is the most likely to move in unexpected locations. Livestock such as
suddenly, so you need a larger space cushion cows and horses may be let onto the road by
to the right. In this case, moving closer to the people leaving gates open or cutting fences.
center line is the correct compromise. If you encounter an animal on the road, slow
down as much as you can and maneuver to
Recovering from Skids avoid a direct crash without losing control of
Driving on a slippery roadway surface or your vehicle. If the animal is not yet on the
braking too sharply can throw your vehicle road, do not sound your horn, as that may
into a skid. When this occurs, there are startle the animal and cause it to run out in
several actions to take: front of you. If you see an animal on the road
that is a hazard to traffic, call 911 and report
▪▪ Do not press on the brake any further;
it to law enforcement.
this will only make the skid worse.
▪▪ Turn the wheel quickly in the direction Crash Procedures
you want your vehicle to follow (in the
direction of the skid). Reporting Crashes
If you are involved in a crash, you are to
▪▪ As the car begins to straighten out,
remain at the scene to provide assistance
turn the wheel quickly back the other
to any person injured and to exchange
way so your vehicle does not skid in
information with the other drivers. You
the opposite direction.
should provide:
▪▪ Continue turning the wheel back and
▪▪ Driver License number.
forth as necessary until your vehicle
straightens to its normal path. ▪▪ Name and address.
▪▪ Insurance company name and policy

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Arizona Driver License Manual and Customer Service Guide

number. vehicle out of travel lanes provides a safer


environment to inspect your car for damage.
▪▪ Information on witnesses of the crash.
Moving your vehicle to the emergency
▪▪ License plate numbers. shoulder, median or exiting the highway
In case of injury, you are also required to also provides a safer environment for first
immediately call the police. responders and keeps travel lanes clear for
other vehicles, reducing the chance of a
Assisting at the Scene of a Crash secondary crash. 
If you are one of the first persons to come If you are involved in a crash, the first action
upon the scene of a crash: to take is to make sure you and occupants in
▪▪ Pull your vehicle off the road and turn your vehicle are OK. Then, if your vehicle is
on your hazard flashers. operable, move to the emergency shoulder,
median or exit the highway and call 911.
▪▪ Turn off the ignition of vehicles Stay out of travel lanes, be alert and watch
involved in the crash. approaching traffic. Remember: Never leave
▪▪ Notify emergency officials – call 911. the scene of a crash.
▪▪ Do not stand or walk in traffic lanes. FENDER BENDER?
SAVE YOUR REAR AND QUICKLY CLEAR
▪▪ Ask others who have stopped to warn
the approaching traffic. Failure to Stop at a Crash
In the event of a crash, provided there has If you are a driver involved in a crash where
been no serious physical injury or fatality, there is damage to a vehicle, injury or death,
the vehicles involved in the crash shall be you are required by law to stop your vehicle
removed from the main traveled portions of and remain at the scene of the crash:
the roadway. Any licensed driver may move
the vehicle as long as the vehicle is safely
▪▪ Provide aid to any injured person,
including making arrangements for
operable (does not require towing and can
medical treatment by calling 911.
be operated under its own power) and the
movement does not cause further damage to ▪▪ Provide your name, address and
the vehicles or increase traffic hazards. license plate number to emergency
providers and law enforcement.
Any person who removes a motor
vehicle from the main traveled portion Conviction for failure to stop will result in
of the roadway prior to the arrival of law your driving privilege being:
enforcement personnel shall not be held ▪▪ Suspended for 1 year if involving only
liable or at fault for the crash based solely on damage to a vehicle.
the fact the vehicle was moved.
▪▪ Revoked for 3 years if involving injury
Quick Clearance other than death or serious physical
In the event of a minor, non-injury crash, injury.
drivers should get their vehicles, if they are ▪▪ Revoked for 5 years, not including the
operable, out of travel lanes as soon as it’s time you are incarcerated, if involving
safe to do so. a serious physical injury.
State law requires a driver involved in a ▪▪ Revoked for 10 years, not including
minor crash without injuries to remove a the time you are incarcerated, if
vehicle from the roadway if it is operable and involving a death.
can be moved safely. Quickly moving your

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Arizona Driver License Manual and Customer Service Guide

Section 7 be ordered to remain on scene.


After the car is stopped drivers should:
LAW ENFORCEMENT
▪▪ Put the car in park;
The below information has been provided
by the Arizona Department of Public Safety, ▪▪ Remain in the vehicle;
in partnership with local law enforcement ▪▪ Keep your seatbelt fastened; (This
agencies. also applies to any other vehicle
occupants.)
Traffic Stop Safety ▪▪ Keep your hands on the steering wheel
In order to protect the safety of the motoring in a visible location;
public, law enforcement officers will routinely
conduct traffic stops to address an observed ▪▪ Wait for the law enforcement officer
to approach your vehicle and make
violation of the law. When you are the subject
contact;
of a traffic stop it is important that you
understand the following expectations for ▪▪ Consider lowering your windows,
the safety of yourself, your passengers, the especially if tinted, to allow for
officer, and other motorists on the roadway. additional visibility and communication
to ensure the safety of all parties
When observing law enforcement lights and/ involved with the traffic stop;
or sirens activated behind you, drivers should
immediately yield to the right side of the ▪▪ At night, turn on overhead passenger
roadway by activating your turn signal, checking compartment lights to illuminate the
blind spots and vehicle mirrors, and yielding to inside of the vehicle; and
the right shoulder or curb of the roadway. ▪▪ If requested, inform the officer of any
The driver should stop their vehicle in a safe weapons on your person or in the
location off the highway or off the main vehicle.
traveled portion of the roadway as soon In addition to the guidelines above, drivers
as practical. Appropriate areas to pull over with firearms in the vehicle should keep
include the emergency shoulder or off-ramp your hands on the steering wheel in a visible
of a highway, shoulder of a city street, in a location and when the officer approaches
business parking lot, or as directed by the law let them know that you have a firearm in the
enforcement officer. Avoid stopping on an vehicle and where the firearm is located. If
overpass, bridge, curved roadway, or any area requested, the officer may take possession
with limited or no space available to the right of the weapon, for safety reasons, until the
of the vehicle. If the officer feels the area is contact is complete.
unsafe, the officer may direct you to move
your vehicle to a different location. Drivers should not:

Drivers are expected to comply with law ▪▪ Reach around inside the vehicle. If
enforcement officer’s orders during a traffic you need to reach for an item, contact
stop. Failure to follow or refusal to comply the officer verbally to indicate the
with any lawful order or direction of a peace item you need to locate and only do
officer is a violation of the law and can result so after the officer has given verbal
in the driver being arrested. Drivers and confirmation.
passengers may be ordered to remain in the ▪▪ Get out of the vehicle unexpectedly
vehicle, exit the vehicle and may be ordered or approach the officer. If you need to
to move to a safer location. Passengers may exit your vehicle, contact the officer

57
Arizona Driver License Manual and Customer Service Guide

verbally to ask to exit the vehicle, only Law enforcement officers are expected to
exit after the officer has given verbal maintain the highest level of professionalism
confirmation to do so. during a traffic stop. Should questions
arise regarding the officer’s conduct
While every traffic stop varies based on
during a traffic stop, drivers should contact
the circumstances of the stop, drivers can
the officer’s law enforcement agency or
generally expect the officer to:
supervisor using the officer information
▪▪ Greet the driver; located on the citation.
▪▪ Identify themselves as a law
enforcement officer; Please visit the ADOT website at
azdot.gov for information on:
▪▪ Obtain the driver license, vehicle
registration and proof of insurance; ▪▪ Applying for a Title and Registration
▪▪ Inform the individual of the reason ▪▪ 90-Day Resident Registration
for the stop and explain the ▪▪ Temporary Registrations
circumstances for issuance of the
citation or warning; ▪▪ What to do after you sell a vehicle
▪▪ Check both the validity and ▪▪ License plate credit and how to apply
for a refund
authenticity of the driver license;
The following forms of identification are ▪▪ Vehicle Inspections
acceptable in identifying the driver during a ▪▪ Emission Testing
traffic stop:
▪▪ Vehicle Insurance
▪▪ Arizona driver license; ▪▪ Registration Compliance Program
▪▪ Out-of-state driver license; ▪▪ Alternative Fuel Vehicles (AFV)
▪▪ Temporary license;
Always Be Prepared
▪▪ Learner permit;
Be prepared for emergencies. Consider
▪▪ Military id; or packing an emergency kit containing some of
▪▪ Consulate/international driver license the items listed below:

Depending on the nature of the stop the ▪▪ Water containers/drinking water


officer may issue a citation, warning, or take ▪▪ Fire extinguisher
a violator into custody. The citation should
contain the specific code or statute and a ▪▪ First Aid kit
description of the violation. Signing for or ▪▪ Sunglasses
accepting a citation from an officer is not
an admission of guilt or responsibility, it’s
▪▪ Food
simply acknowledging the receipt of the ▪▪ Can opener
citation in the case of a civil violation and ▪▪ Flashlight
promising to appear in the case of a criminal
violation. All citations will be referred to a ▪▪ Blankets
local jurisdiction for a hearing. Drivers can ▪▪ Gloves
utilize the court system to address criminal
or civil matters, with the option of a diversion ▪▪ Maps
program in some cases, such as driver ▪▪ Paper towels
education training.

58
Arizona Driver License Manual and Customer Service Guide

▪▪ Tire chains ▪▪ Mirror


▪▪ Gasoline can ▪▪ Motor oil
▪▪ Rope ▪▪ Note pad and pencil
▪▪ Electrical tape ▪▪ Jack, lug wrench and spare tire
▪▪ Flares ▪▪ Hand tools (screwdriver, pliers,
wrenches)
▪▪ Jumper cables
▪▪ Absorbent cloths

Notes

59
Arizona Department of Transportation
Motor Vehicle Division
azdot.gov
99-0117 R04/2018

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