Final Push

Chapter 1
A. COMPANY PROFILE
A.1 BUSINESS HISTORY
We came up with the four themes of our resort to accommodate the needs and wants of our valued
customers and visitors. We started building ideas of the resort last year 2019 and chose a lot in
Barangay Parada, Valenzuela City. The exact location of the lot is Parada Road Valenzuela, Metro
Manila with a total lot size of 10, 510 square meters, amounting Php 105, 100, 000. The company is
duly registered as a Corporation under the Securities and Exchange Commission. The name of resort
"AILM: It's funtastic, four real!" is from the combination of the words: AQUA, ICE, LEAF and MAGICAL
which are the four themes of our resort. The tagline is made up with the idea of giving fun to guests.
AILM stands for first there is AQUA symbolizes the water park where all people can enjoy adventurous
and exciting rides and slides, Second theme is ICE that symbolize the BAR for Entertainment like live
band, bartending exhibitions and etc. This concept is for customers who are party lovers and wants to
chill, LEAF that symbolize the nature and many activities and place that we serve as a relaxation for the
guest and the target market theme could cater to elderly. MAGICAL symbolizes the Fairy tale
Enchanted theme for extreme adventure lovers. This is where guests can try, 3D pictures etc.
A.2 BUSINESS NAME AND LOCATION
 The location of the establishment will be at Brgy. Parada, Valenzuela City. The site was selected
because the city has a growing hospitality and tourism industry. It is also a first class city of the fourth
district of the NCR. The following chapter will discuss some specific information about Brgy. Parada but
will also be discussing Valenzuela City in general.
 The city’s total land area is approximately 4,459.4 hectares accounting for about seven percent of the
region’s total land area. It is only about 27 percent of Quezon City, the largest city in Metro Manila, and
about 21 times greater than Pateros, the smallest and only municipality in Metro Manila.
 The city has 32 barangays which are grouped into two districts and subdivided into five areas. The
largest barangay is Barangay Gen T. de Leon with 366.90 hectares which is equivalent to about 8.23
percent of the total land area of Valenzuela City. The smallest, in turn, is Poblacion with only 3.40
hectares or only 0.08 percent of the city’s total land area. Parada has 80.60 hectares which is
equivalent to 1.81 of the total land area of Valenzuela City.
AILM RESORT 1
A.3 COMPANY LOGO
Figure 1
"AILM: It's funtastic, four real!"

Ailm represents strength, endurance and resilience, healing, protection, purification, guidance, fertility, pure
energy, clarity, good health, integrity and objectivity. The circle in the Ailm symbol is a Celtic sign that denotes
the wholeness, intactness and purity of the soul. They were a symbol of destiny, power, strength, wisdom,
leadership, and endurance. Similarly, the roots of the oak tree are symbolic of the great source of inner
strength or divine resources we possess. Our logo represents the four themes of our resort. AILM stands for
the words: AQUA, ICE, LEAF and MAGICAL. The four symbols in the logo stands for the four themes also.
The droplet of water/ aqua symbolizes the water park theme, The ice is for the bar theme of the resort, The leaf
symbolizes the nature theme, and the fire stands for the magical theme.
AILM RESORT 2
A.4 VISION
To be on the top of the list for guests, thus becoming the premier provider and facilitator of leisure and vacation
experiences in the Philippines.
A.5 MISSION
To exceed guests' expectations and to enhance the lives of our customers by creating and enabling
unsurpassed vacation and leisure experiences straight from our hearts.
A.6 GENERAL OBJECTIVES
The concept is built through the various ideas of our organization which we have collaborated. As we study the
different classifications of guests, we have learned that guests can be classified according to their behavior.
The three types of guests are getaway/ family travelers, Adventurous/Educational Travelers and Fun travelers.
To be able to cater the needs and wants of these types of guests, we came up with this four-themed resort. We
find this resort concept unique and not like any other ordinary resorts in the Valenzuela area and in the
Philippines.
A.7 SPECIFIC OBJECTIVES
To come up with a feasible plan that is beyond acceptable and will meet the expectations of our evaluators. To
maintain consistently high standards of guest service, meeting on exceeding guest expectations. Foster a
special experience by creating an appropriate balance between intensity of activity and serenity and solitude.
To come up with a feasible plan that is worthy of being invested into and will be profitable.
B. BUSINESS STRUCTURE
B.1 TYPES OF BUSINESS OWNERSHIP
AILM is a Corporation type of Resort, the story behind this is about the 6 individual students who came up with
an idea of having a high class resort that will bloom in the Philippines, we became friends and joined together
to settle this goal and since we’re all have a different skills we assigned ourselves into a position where it can
be suitable and appropriate to its task The shareholder names are Caryl Cobey an Administrative Department
Executive(ADE) who has a good in fixing and compromising to run a business and Shayra Manipon An
AILM RESORT 3
Accounting and finance Executive (AFE) has a quality in financing of Money the other one is (Maricar ilustre
Cabidis) she manage the General stuff which is creating, implementing and to maintain programs and
procedures to facilitate a safer Environment. GIL Paderan Merino a Resorts Operation Executive (ROE) the
one who operates the resorts he handled the employees Performances behavior and the guests needs. Jhozel
Mercado Cabinbin a Sales and Marketing Executive (SME) has a knowledge in compiling and distributing
financial satisfaction information she present ideas and strategies managing campaigns on social media.
Maricel Parejo a Purchasing Executive (PE) which the ability to monitor the stock levels and orders as needed
she also the one coordinating with the warehouse staff to ensure proper storage.
B.2 NATURE OF BUSINESS
AILM is a Resort with an exciting and fun adventure inside we have a lot of recreational activities inside which
caters children and adult our resort has a lot of elements that makes it even more interesting and unique for
everyone who wants to spend there free time and enjoy after their very tiring day of their work, we want to
make sure and give them satisfactions, we will sure to have an environmental friendly establishment we will
assure that one of our advocacy is to educate our guest on how important for us citizen to be aware and of
course we will assure the security of our facilities and specially our guests as well, our resort is a unique and
enjoyable because of our management and facilities as well, we have facilities like PRIVATE POOL, PRIVATE
GARDEN, BUTTERFLY GARDEN, SPA, BAR, Rooms, COTTAGE, 3D ART, SOUVENIR SHOP, SWIM WEAR
SHOP, RENTAL GEAR, WATER PARK.
B.3 PROJECT PROPONENT
SHAREHOLDERS PERCENTAGE
POSITION/ BOARD MEMBERS NAME SHARE
Administrative Department Executive Caryl Cagatao Cobey 17 %
Accounting and Finance Executive Shayra Reyes Manipon 16.6 %
Purchasing Executive Maricel Balili Parejo 16.6 %
Resort Operations Executive Gil Paderan Merino 16.6 %
Sales and Marketing Executive Jhozel Mercado Cabinbin 16.6 %
General Manager Maricar Ilustre Cabidis 16.6 %
TOTAL 100%
Table 1
AILM RESORT 4
B.4 ORGANIZATIONAL CHART
Room
Attendanant
Accounting Accountant Housekeeping/ Supervisor
and Finance
Executive Therapist
Finance Resort
Operations
Executive Front desk Manager Receptionist
Bartender
Food and Beverage

Advertising Manager Waiters and
Administrative Officer Waitress
Sales and
Department Marketing
Executive Executive
Promo Officer
Maintanance Officer Janitors
Guards
General Manager
Security Offficer
Life Guards
Purchasing
Officer
Supplies
Officer Clinic Nurse
Figure 2
B.5 JOB SPECIFICATION
POSITION QUALIFICATION
Administrative Department - Bachelor’s degree in business administration, management,

Executive. or related field.
- Experience in related field, such as management or financial
reporting, preferred.
- Exceptional leadership and time, task, and resource
management skills.
Accounting and Finance - Bachelor’s degree in economics, accounting, business
Executive administration, or finance
Accountant - Bachelor’s or master’s degree in tax, accounting, or finance
- CPA
- Minimum 5-10 years’ experience in accounting/finance
AILM RESORT 5
- Experience with financial reporting requirements
- Experience in working with multiple legal entities under
different legal umbrellas
Finance Knowledgeable in;
- Finance or Economics
- Accounting
- Business or Business Administration
- Mathematics
- SAP
- QuickBooks
- Tableau
- Xero Accounting Software
- HP TRIM
Sales and Marketing - A Bachelor’s degree in Marketing, Mathematics, Business

Executive Administration, or related field.
- 3-5 years’ experience in marketing or sales.
- Experience in management may be advantageous.
- Understanding and knowledge of sales and marketing.
- Strong analytical, organizational, and creative thinking skills.
- Excellent communication, interpersonal, and customer service
skills.
- Knowledge of data analysis and report writing.
- The ability to understand and follow company policies and
procedures.
- The ability to work under pressure.
Purchasing Executive - High school degree or equivalent; bachelor’s degree in
business administration, management, finance, or related field
preferred
- Solid knowledge and understanding of purchasing processes,
policy, and systems
- Two years previous experience as purchasing officer, manager,
or related position
- Proficient computer skills, including Microsoft Office Suite
AILM RESORT 6
(Word, PowerPoint, Outlook, and Excel)
- Excellent verbal and written communication skills; able to
negotiate, establish, and process contracts
- Able to multitask, prioritize, and manage time efficiently
- Accurate and precise attention to detail
- Able to make decisions in a fast-paced environment
Purchasing Officer - High school degree or equivalent; bachelor’s degree in

business administration, management, finance, or related field
preferred
- Solid knowledge and understanding of purchasing processes,

policy, and systems
- Two years previous experience as purchasing officer, manager,

or related position
- Proficient computer skills, including Microsoft Office Suite

(Word, PowerPoint, Outlook, and Excel)
- Excellent verbal and written communication skills; able to

negotiate, establish, and process contracts
- Able to multitask, prioritize, and manage time efficiently
- Accurate and precise attention to detail
- Able to make decisions in a fast-paced environment

Supplies Officer - Has 2 year experience as Supply Officer
- good at communicating
- able to follow a budget
- good at planning and time management
- methodical and accurate, with an eye for detail
- good at negotiating
- Able to work well under pressure.
General Manager - Candidate must possess at least a Bachelor's/College Degree,
Engineering (Environmental/Health/Safety) or equivalent
- Knowledgeable in ISO and Computer Literate
Maintenance Officer - Candidate must possess at least Vocational Diploma/Short
AILM RESORT 7
Course Certificate, Bachelor's/College Degree in Engineering
(Electrical/Electronic) or equivalent.
- At least 1 Year(s) of working experience in the related field is
required for this position
- Proven experience in other similar position, Experience hand
and electrical tools.
- Ability to read technical manual and drawing.
- Very good communication and interpersonal skills.
Janitors - At least High School Graduate, with NCII Certificate an
advantage
- Physically Fit and have stamina for pushing vacuum cleaner,
dusting and cleaning sinks, floors and other areas
- Willing to perform many unpleasant tasks, including but not
limited to emptying trash cans, cleaning toilets and cleaning up
spills and other messes.
- Possess a friendly manner and a willingness to assist/help
others especially the guests
Security Officer - Candidate must possess at least a Bachelor’s Degree in
Security, Business or equivalent.
- Must have 2-3 years of work experience in security industry.
- Must be a licensed Security Officer.
- Excellent interpersonal and communication skills to be able to
interface with all levels of management and business partners.
- Knowledge of crisis management programs.
- Must have the ability to multitask and prioritize efficiently.
Guards - At Least High School Graduate
- Male or Female
- Ages from 22 – 35
- Willing to undergo security training
- With Good Moral Character
Required Height for Male: 5’6” and for Female 5’2”
Therapist - Can perform massage or reflexology treatments. With or
without experience in wellness industry.
Life Guard - Candidate must possess at least a vocational diploma/short
AILM RESORT 8
course certificate, Protective Services or equivalent.
- At least 2 years working experience in the related field in this
position is required.
Nurses - Candidate must possess at least Bachelor’s/College Degree in
Nursing
- (Required skills) MS Office, First Aid
- Preferably 1-4 year experienced employee specialized in
healthcare nurse/medical support and assistant or equivalent.
Resort Operations - Candidate must possess at least Bachelor's/College Degree in
Executive Hospitality/Tourism/Hotel Management or equivalent.
required for this position. Preferably resort operation executive
- (Skills) Critical thinking, problem solving, observation, time
management.
Housekeeping/Supervisor - Candidate must possess at least Bachelors/College Degree in
Manager Hospitality/Tourism/Hotel Management is equivalent.
required for this position.
- Strong leadership skills to motivate the team
- Excellent organizational and planning skill
- Excellent communicational skills
- Flexibility to respond to a range of different work situation.
Room Attendant - Candidate must possess at least Bachelors/College Degree in
Hospitality/Tourism/Hotel Management is equivalent.
- Preferably at least one (1) year experience specialized in Hotel
Management/Tourism Services or equivalent.
- With previous hotel – related experience is a plus.
- Knowledge of cleaning and sanitation product, techniques and
methods.
- Great Communication and interpersonal skills.
- Must be physically fit and healthy.
- Can deal with strict supervision
- Ability to work with less supervision and maintain a high level
performance
Food and Beverage - Candidates must possess at least Bachelor's / College Degree in
AILM RESORT 9
Manager any field
- Required Skill(s): Customer account management, customer
business development, customer acquisition, customer care,
customer service and relationship management, customer service
care.
- Required Language(s): English and Filipino
- At least 5 years(s) of working experience in the related field is
required for this position
- Preferably Assistant Manager / Managers specializing in Public
Relations / Communications or equivalent
Front desk/Receptionist - Candidate must at least a High School Diploma.
- Preferably (but not required) a graduate of courses related to
Marketing, Tourism and Hospitality Management, Food and
Beverages Services Management, Human Resource
Management.
- With or without experience. Those with at least one (1) year work
experience in the Hotel Industry will be eligible to the higher salary
within the given range.
- With excellent communication skill in English (oral and written)
Waitress/ Waiters - Candidate must possess at least a vocational diploma/short
course certificate, Bachelors/College Degree, Food and Beverage
Services Management or equivalent.
- At least 2 years working experience in the related field in this
position is required.
Bartenders - Candidate must possess at least Bachelor's/College Degree in
Food & Beverage Services Management or equivalent. At least 2
Year(s) of working experience in the related field is required for
this position
- (Required skill) An outgoing personality. The ability to work well in
the team, serving drinks and snacks
Table 2
B.6 DUTIES AND RESPONSIBILITIES
POSITION DUTIES
Administrative Department Responsible for the daily administrative activities of the executive
AILM RESORT 10
Executive. offices. Such responsibilities include juggling phone calls,
handling mail and offering administrative advice when needed.
Administrative responsibilities can sometimes go beyond
business and overlap into personal assistance, as well. As highly
respected members of the executive team, administrative
executives can be relied upon for daily personal needs, such as
arranging vacation flights or personal transportation.
Accounting and Finance Executive Managing and overseeing the daily operations of the accounting
department, Monitoring and analyzing accounting data and
produce financial reports or statements, Establishing and
enforcing proper accounting methods, policies and principles, the
daily operations of the accounting department including month
and end-year process, accounts, payable/receivable, cash
receipts, general ledger, payroll and utilities, treasury, budgeting,
cash forecasting, revenue and expenditure variance analysis,
capital assets reconciliations.
Accountant Provides financial information to management by researching and
analyzing accounting data; preparing reports. Prepares asset,
liability, and capital account entries by compiling and analyzing
account information. Documents financial transactions by
entering account information. Recommends financial actions by
analyzing accounting options. Summarizes current financial
status by collecting information; preparing balance sheet, profit
and loss statement, and other reports. Substantiates financial
transactions by auditing documents. Maintains accounting
controls by preparing and recommending policies and
procedures. Guides accounting clerical staff by coordinating
activities and answering questions, and requesting
disbursements. Answers accounting procedure questions by
researching and interpreting accounting policy and regulations.
Complies with federal, state, and local financial legal
requirements by studying existing and new legislation, enforcing
adherence to requirements, and advising management on
needed actions. Prepares special financial reports by collecting,
AILM RESORT 11
analyzing, and summarizing account information and trends.
Maintains customer confidence and protects operations by
keeping financial information confidential.
Finance Assisting in the preparation of budgets Managing records
and receipts, Reconciling daily, monthly and yearly transactions,
Preparing balance sheets, Processing invoices, Developing an in-
depth knowledge of organizational products and process,
Providing customer service to clients, Resolve financial disputes
raised by the customer service and sales teams, Being a key
point of contact for other departments on financial and accounting
matters, Supporting the Finance Manager and executives with
projects and tasks when required.
Sales and Marketing Executive Conduct market research to identify selling possibilities and
evaluate customer needs, Actively seek out new sales
opportunities through cold calling, networking and social media,
Set up meetings with potential clients and listen to their wishes
and concerns, Prepare and deliver appropriate presentations on
products and services, Create frequent reviews and reports with
sales and financial data, Ensure the availability of stock for sales
and demonstrations, Participate on behalf of the company in
exhibitions or conferences, Negotiate/close deals and handle
complaints or objections, Collaborate with team members to
achieve better results, Gather feedback from customers or
prospects and share with internal teams
Purchasing Executive Ensures the timely delivery of quality products at the lowest
possible cost, Participate in the selection of suppliers based on a
criteria, Conducts a comparative analysis on supplier prices,
Reviews and evaluates the performance of the suppliers,
Processes the necessary clearance documents, Ensures the
proper management of procurement department operations in the
absence of the Head
AILM RESORT 12
of department, Carries out all necessary procurement activities,
Ensures the proper processing of assigned customer orders,
Verifies quantification of orders, Verifies that the required order is
within the agreed budget
Purchasing Officer Evaluate Suppliers Purchasing officers evaluate suppliers
before making purchasing decisions. This involves traveling
to the supplier’s location and examining their products, as
well as interviewing the decision makers on the supplier’s
team to learn why their product is the best choice.
Purchasing officers also compare suppliers using cost-
benefit analysis. Negotiate with Suppliers on Behalf of
Employer Purchasing officers act on behalf of their employer
in the negotiation process. They must know their employer’s
budget thoroughly to negotiate. They must also have a deep
understanding of their employer’s needs and how the
supplier in question meets those needs. Work Out Logistical
Agreements with Suppliers It is the responsibility of
purchasing officers to work out the logistical details with a
supplier once a purchase has been made. This involves
setting delivery amounts and a timeframe for delivery.
Maintain and Review Purchasing, Shipping, and Receiving
Records Purchasing officers have to maintain meticulous
records of each purchase, as well as when each order was
shipped out, and when the order was received. They must
also monitor warehouse inventory to re-order items before
they run out.
Supplies Officer Determines actual needs of the office and prepares job orders
and requisitions for supplies, materials and equipment, Checks
requisitions and deliveries of supplies, materials and equipment,
Maintains a record of all accountable properties and recommends
disposal of unserviceable materials and equipment, Assists in the
preparation of summary of liquidation and reimbursement and
determines that all supporting documents of all transactions have
been properly attached in the summary of expenses, Keeps and
AILM RESORT 13
prepares correspondences pertaining to liquidation and
reimbursement of expenses, Encodes vouchers, summary of
expenses and other accounting related transactions, Assists the
head of office in the implementation of prescribed University-wide
administrative procedures including national government
procedures and directives; and security measures for the safety
of physical properties and personnel, Follows up pertinent
papers, correspondence, payrolls and vouchers, and may
maintain files for the Director and Performs other functions that
may be assigned from time to time
General Manager To accomplish their goals, environmental managers handle a
number of tasks. They create, implement and maintain programs
and procedures to facilitate a safer environment. They may train
or direct employees to follow those procedures. They survey their
employer’s holdings to make sure everything’s operating normally
and file reports on what they find. They also prepare other types
of paperwork, such as accident reports. Environmental managers
perform administrative tasks as necessary. Besides the above-
mentioned training and coordination of employees, they may act
as liaisons between their immediate employer and other branches
of their company, like senior management. They might also be
intermediaries to government agencies.
Maintenance Officer Assist in overseeing the assigned projects relatively to building
maintenance and improvements that includes reporting in all
concerned department, Estimates materials, equipment, and
incidentals needed for the project aligned with the schedule,
budget and quality, Analyses technical data, design, preliminary
specifications, manufacturing limitations, supplier facilities, and
availability of parts and equipment, in charge with the
coordination from property owners, property management, and
maintenance for all maintenance work, Responsible in acquiring
supply quotation, Ensure accuracy of actual work done.
Janitors Clean building floors by sweeping, mopping, scrubbing, or
vacuuming them. Gather and empty trash. Gather and empty
trash. Follow procedures for the use of chemical cleaners and
AILM RESORT 14
power equipment, in order to prevent damage to floors and
fixtures. Monitor building security and safety by performing such
tasks as locking doors after operating hours and checking
electrical appliance use to ensure that hazards are not created.
Spray insecticides and fumigants to prevent insect and rodent
infestation. Clean and polish furniture and fixtures. Clean
windows, glass partitions, and mirrors, using soapy water or other
cleaners, sponges, and squeegees Other tasks as given by the
management.
Security Officer Under the general direction of the company's General Manager
and Administrative Manager, and in harmony with the policies of
the Company's Laws and Regulations. The Security Officer
develops and directs the programs of security personnel and shall
be responsible for coordinating and overseeing security
operational plans in the Security Department. He/she will work to
improve the operations of the security department and strengthen
coordination, information sharing, and surveillance activities
through mutual interaction.
Guard Secures premises and personnel by patrolling property;
monitoring surveillance equipment; inspecting buildings,
equipment, and access points; permitting entry. Obtains help by
sounding alarms.
Prevents losses and damage by reporting irregularities; informing
violators of policy and procedures; restraining trespassers.
Maintains environment by monitoring terminal activities
Contributes to team effort by accomplishing related results as
needed.
Life Guard Overseeing activities at aquatic facility. Assisting with swimming
lessons. Explaining and enforcing rules, regulations and policies
to ensure safety of patrons. Monitoring designated areas to
recognize signs of danger. Warning swimmers regarding unsafe
situations. Maintaining order in swimming areas. Responding to
emergencies and rescuing swimmers in danger of drowning.
Performing first aid procedures. Maintaining cleanliness and
AILM RESORT 15
orderliness of all areas. Maintaining records and reports.
Nurse Provide first aid treatment during emergencies and accompany
the employee or guest to the nearest hospital if needed.
Validation and verification of medical certificates. Routine
checking and monitoring employee’s condition on a daily basis.
Responsible in maintaining clinic area, medical equipment, and
safekeeping of employee’s medical record, responsible in
preparing reports in DOLE
Resort Operations Executive Responsible for the resort operation, Manage, train and motivate
resort management team and staff. It will be the duty to comply
with the resort's standards and procedures. He or she has to
ensure health and hygiene standards are met. Duty to maintain a
high profile within the resort, Has the responsibility to have
regular positive contact with guests throughout their stay.
Responsible for organizing management team duties and
responsibilities. The duty is to monitor overall resort expenditure
and completing weekly accounts. It will be the responsibility to
arrange and conduct weekly meetings with staff and with resort
management team. Has the duty to carrying out disciplinary
procedures when necessary and supervision of staff
accommodation to ensure standards are being adhered to.
Housekeeping/Supervisor Manager Assists in managing the execution of all operations in the room’s
area departments (Front Office, Engineering/Maintenance, and
Housekeeping) and managing staff. Strives to continually improve
guest and employee satisfaction and maximize the financial
performance of the department. Monitors compliance with
standards and procedures. Leads specific team while assisting
with meeting or exceeding property goals
Room Attendant Performs room/facility cleaning daily with strict adherence to
cleaning standards. Finishes the assigned rooms for general
cleaning in accordance with the set standards both in time and
quality of cleaning. Performs the different types of cleaning which
include General Cleaning, Check-Out Cleaning, and Make-Up
AILM RESORT 16
Room Cleaning within its standard Turn Around Time (TAT)
based on the need of the operations. Relays/communicates all
room/facility defects for the necessary repair and follow-up
unattended reported defects. Properly utilizes, handles and
maintains all housekeeping equipment assigned to him. Properly
utilizes housekeeping supplies and materials and adheres to and
implements all cost control activities assigned to him. Conforms
to the grooming policy of the company. Performs other operations
related tasks as may be given by the EHK or Duty Manager.
Adheres to the Lost and Found Handling policies of the company.
Food and Beverage Manager Take the lead in overall store operations. As a Service Head, you
will take charge of service and operational matters at your
assigned store, ensuring that the policies and guidelines on
customer service and store operations are strictly followed in the
day-to-day execution of work.
Front desk/ receptionist Check the guest arrival reports in advance of Guest check-in and
coordinate with Housekeeping on room allocations for guests, Be
responsible for special room assignments and suite occupancies.
Welcome and fulfill the check-in process of Guests, including
serving as an escort to the Lounge and Guest room Ensure all
Guests rooms meet the highest quality standards and include all
requested amenities before Guest arrival. Maintain current
knowledge of hotel products, services, pricing and special
promotional offers.
Waitress/Waiters Ensuring efficient customer service at the room and function
areas such as: taking and serving orders of the
customers/guests, as well as the preparation of the function
room.
Bartenders Provides prompt quality service to customers by preparing

beverages and serving guests in accordance with Brand
standards, Provides service by suggesting a cocktail/wine or non-
alcoholic beverage, recommending promotional items and up
selling to premium products as appropriate. Demonstrates a
AILM RESORT 17
thorough knowledge of beverage recipes and mixing procedures.
Maintains knowledge of bar inventory and wine selection to
respond properly to customer questions. Prepares drinks in
accordance with the guest’s order. Stocks and orders all supplies
and glassware; displays beverages in an attractive fashion.
Table 3
B.7 SWOT ANALYSIS
Strengths  Unique combination of theme.
 The only resort in Valenzuela that has exciting activities.
 Caters to different types of guest or customers
 Wide variety of products, services and activities to offer
 Accessible location
Weakness  New in the industry
 Hard for new business to gain adequate funding
 It has a very diverse product portfolio with several different themes which
makes centralized management and monitoring very difficult.
 Expensive resort operations
 Competitors/ other resort
Opportunities  Rising Tourism together with tourist international
 Health and environmental awareness in the area by the use of the advocacy of
AILM RESORT 18
the resort
 Local partnership in promotion, advertisement or and other techniques for

attracting guest or tourists
 City Development
Threats  Valenzuela City roads are often experiencing heavy traffic.
 Most parts of Valenzuela are flood prone areas.
 Uncontrollable Weather
 Technological Investment
Table 4
C. PRODUCT AND SERVICE
C.1 AMENITIES
 BAR
Drink/Food Description
Beer Fermented and conditioned at low temperatures to give them their milder
taste. They are usually also a light color.
Red Wine Made from red and black grapes.
White Wines Produced using white grapes
Champagne Wines Gets is bubbles from the fermentation process due to carbon dioxide.
Whiskey Fermented grain mash.
Water Cold or Warm
Fancy Coffee Drink Mix-up their own coffee based beverages.
Smoothies Drink Up your vitamin take and whizz up a fruit based smoothed.
Sisig Pork Best served on a hot sizzling plate. Either have it plain, mixed with
mayo/topped.
Mani Greaseless, boiled or fried, mani will always be a good alternative to
expensive pulutan, Sautee with garlic and serve hot.
BBQ Cooks food by applying heat from below. There are several varieties of
grills, with most falling into one of three categories: gas-fueled, charcoal,
AILM RESORT 19
or electric.
Grilled Squid Grill over high heat, turning once, until just opaque throughout - about 1 to
2 minutes
Bulalo Bulalo is a light-colored soup that's made rich by cooking beef shanks and
beef marrow bones for hours.
Fried Chicken is a dish consisting of chicken pieces which have been coated in a
seasoned batter and pan-fried, deep fried, or pressure fried.
Table 5
 SPA
Swedish Massage
Thai Massage
Dry Massage
Table 6
 CCTV
Figure 2
 AIRCON
AILM RESORT 20
Figure 3
 SHOWER WATER HEATER
Figure 4
 TELEVISION
AILM RESORT 21
Figure 5
 TOWEL
Figure 6
 PARKING SPACE
Figure 7
 PLAY GROUND
AILM RESORT 22
Figure 8
 ROOM UTENSILS
Figure 9
C.2 FACILITIES
PRIVATE POOL
AILM RESORT 23
PRIVATE GARDEN
BUTTERFLY GARDEN
SPA
AILM RESORT 24
BAR
ROOMS
RENTAL GEAR/ SWIM WEAR SHOP/ SOUVENIR SHOP
AILM RESORT 25
WATER PARK
COTTAGE
3D ART
AILM RESORT 26
LOBBY
PRIVATE VAN
Figure 10
C.3 RECREATIONAL ACTIVITIES
AILM RESORT 27
PLAY GROUND
HAMSTER BALL
Figure 11
Chapter 2
Marketing Plan
AILM RESORT 28
A. Target Market
Elders Family
Team
building friends
Children Foreigns
AILM’s target market is a group of people who share similar wants and needs. They might even share
similar demographics like median age, race, gender, Age, Marital status, Occupation, Living status or
income level. Also our Target markets are often sub groups that businesses who want to conduct team
building the specific type of people or groups who you already to a lot of business with. Or maybe
they’re a type of customer you’d like to attract more of. Either way, and also families who likes
adventure, fun and relaxation as well specifically we target the families/ people in the city who are not
able to have vacation go far to their homes because of having lack of time due to their duties and
responsibilities to their work or their obligation to their family, friends or many more
B. Marketing Objectives
Promote New Products or Services, Target New Customers, Build Brand Awareness, Develop
Brand Loyalty, Increase Sales and/or Revenue, Increase Profit, Expand Into a New Market, and
Grow Market Share
C. Marketing Strategies
Our marketing mix is comprised of two main components: Internet, TV/Radio and Wholesalers. The
Internet is currently generating the bulk of our reservations, directly and indirectly, and will only continue
to increase in importance. We will make a resort website, a Facebook page, write blog articles about
AILM RESORT 29
the resort and maximize every opportunity we can use through social media. Because as we all know
social media is one of the most reliable source of information that can help a place to be
commercialized easily. We will take this opportunity to post and write about our beautiful resort and also
Local TV and radio advertisements are used to stimulate demand from the local market in off peak
periods we will spread the word among our friends, family, relatives and etc. about our establishments’
great services and accommodation. As well as a strategies on how we attract tourist by creating
packages and activities on the area. We will create brochures and poster for the tourist who will visit the
travel agency in this way also we can promote our tourist destination.
A. Distribution Channel
D1. Promo Packages
AILM RESORT 30
Figure 12
D2. Advertising
Figure 13
AILM RESORT 31
D.2.1 Calling Cards
Figure 14
D.2.2 Flyers
Figure 15
D.2.3 Tarpaulin
AILM RESORT 32
Figure 16
D.2.4 Website
Figure 17
D.2.5 Social Media
AILM RESORT 33
Figure 18
Figure 19
AILM RESORT 34
Figure 20
Figure 21
AILM RESORT 35
D.2.6 Menu Costing
Pork Sisig
Ingredients Quantity Unit Cost Total Cost
Pork cheeks 1 KILO P220/kilo 220
Pepper corn 1 TBSP P50/250grams 9
Brown sugar 4 GRAMS P48/kilo 2
Calamansi juice 5 GRAMS P100/kilo 5
Maggi seasoning 2 SACHET P4/sachet 8
Chicken liver ¼ KILO P100/kilo 25
Vegetable oil 3 TBSP P60/liter 2.67
Garlic 1/8 KILO P150/kilo 18.75
Onion 1/8 KILO P120/kilo 15
Pepper 1 TBSP P50/60grams 12.5
TOTAL 317.92
COST 317.92 Php
BUFFER MARGIN (5%) 15.90 Php
VAT (12%) 38.15 Php
COST OF MEAL 371.97 Php
MARK UP (30%) 111.59 Php
SELLING PRICE 483.56 Php
NO. OF SERVING 2
SELLING PRICE PER SERVING 250 Php
BBQ
Pork 2 KILO P220/kilo 440
Soy Sauce 1 CUP P46/1liter 20
Lemon 1 WHOLE P20/1pcs 20
Banana Ketchup 1 CUP P50/1liter 22
Brown Sugar 4 GRAMS P48/kilo 2
Garlic Powder 2 TBSP P65/35grams 55.71
Ground Pepper 1 TBSP P65/35grams 27.86
Kosher Salt 2 TBSP P65/35grams 55.71
TOTAL 643.28
COST 643.28 php
VAT (12%) 77.19 Php
MARK UP (30%) 225.79 Php
NO. OF SERVING 15
AILM RESORT 36
Grilled Squid
Squid 3PCS MID. P240/KILO 240
Soy sauce 1 CUP P46/ LITER 20
Tomato 1 LARGE P60/KILO 8
Onion 1 LARGE P120/KILO 7
Chili 3 PCS P10/3PCS 10
Lemon 1 PCS P20/1PCS 20
Korsher Salt 1 TBSP P65/35grams 27.86
Pepper COST
1 TBSP P65/35grams604.32 Php 27.86
BUFFER MARGIN (5%) TOTAL 32.22 Php 360.72
VAT (12%) 72.52 Php
COSTCOST
OF MEAL 360.72
709.06 Php
Php
BUFFER MARGIN
MARK UP (30%) (5%) 18.04 Php
212.72 Php
VAT (12%)
921.78 Php
COST OF MEAL
NO. OF SERVING 442.05
2 Php
MARK
SELLING UPPER
PRICE (30%)
SERVING 126.62 Php
470 Php
NO. OF SERVING 3
Fried Chicken
Chicken 2 KILO P150/KILO 300
Egg 3 MID PCS
Bulalo P96/1DOZEN 27
Flour ¼ KILO P200/10 KILO 5
Pepper 1 TBSP P65/35GRAMS 27.86
Korsher
Bone marrow Salt 2 PCS 1 TBSP P65/35GRAMS
P150/2 MID 15027.86
Garlic
Beef Powder 1 KILO 1 TBSP P65/35GRAMS
P300/KILO 30027.86
Cooking Oil 485 ML P45/485ML 45
Onion 1 PCS P120/KILO 7
TOTAL 460.89
Garlic 1/8 KILO P150/KILO 18.75
COST 460.89 Php
Ground Pepper 1 TBSP P65/35GRAMS 27.86
Fish Sauce 1 TBSP P46/1liter 55.71
VAT (12%) 55.31 Php
Cayote 1 PCS P40/2 MID 20
Corn MARK UP1 PCS
(30%) P20/1PCS
161.77 Php 20
Onion Leaves 5 LEAVES
SELLING PRICE P5701.01 Php 5
NO. OF SERVING TOTAL 8 604.32
Peanut
Peanut 250 grams P130/kilo 32.5
Beer
TOTAL 32.5
Ingredients COST Quantity Unit Cost
32.5 Php Total Cost
Beer BUFFER MARGIN (5%) 6 PCS P521.6 Php 312
VAT (12%) 3.9 Php
TOTAL 312
COST OF MEAL
COST 38 Php
321
MARK UP
BUFFER (30%) (5%)
MARGIN 11.4 Php
16.05
SELLING
VAT PRICE
(12%) 49.4 Php
37.44
NO.COST
OF SERVING
OF MEAL 1 Php
365.49
AILM RESORT 37
SELLING MARK
PRICE PER SERVING
UP (30%) 50 Php Php
109.65
NO. OF SERVING 1
Red wine
Morgan bay zinfadel 1 bottle /750ML P 544 544
TOTAL P544
COST 544 Php
VAT (12%) 65.28 Php
MARK UP (30%) 190.94 Php
NO. OF SERVING 1
Whiskey
Andy player 500ml P170 170
TOTAL 170
COST White wine 170 Php
Ingredients BUFFER MARGIN
Quantity(5%) 8.5 Php
Unit Cost Total Cost
Banfi bellagio VAT (12%)
1 bottle /750ML P344 Php
20.4 344
TOTAL 344
MARK UP (30%) 59.67 Php
COST 344 Php
NO. OF SERVING 1
VAT (12%) 41.28 Php
AILM RESORT 38
MARK UP (30%) 120.74 Php
NO. OF SERVING 1
coffee
coffee 1 3in1 P7 7
TOTAL 7
COST 7 Php
BUFFER MARGIN (5%) .35 Php
VAT (12%) .84 Php
MARK UP (50%) 4.10 Php
NO. OF SERVING 1
Champagne wine
Veuve clicquot 1 bottle /750ML P3,300 P3,300
TOTAL P3,300
Mineral water
COST 3300 Php
Ingredients BUFFER MARGIN (5%)
Quantity Unit
165Cost
Php Total Cost
Mineral water VAT (12%)1bottle/250ml 396
P25Php 25
COST OF MEAL 3861
TOTALPhp 25
MARK UP (30%)
COST 1158.3
25 PhpPhp
NO. OF SERVING 1
VAT (12%) 3 Php
AILM RESORT 39
MARK UP (30%) 8.78 Php
NO. OF SERVING 1
Chapter 3
Management Plan
A. Pre-Operating Period
A.1 Gantt chart
YEAR JAN. FEB. MAR. APR. MAY JUNE JULY AUG. SEP. OCT. NOV. DEC.
2020
Research
Planning
Target location
Designing
Time table and
Budgeting
Early
Consultation/
Brainstorming
Public
Involvement
2021
AILM RESORT 40
Occular/
Survey
Coordinates
with LGU's
Processing
of business
Permits,
and license
Public
involvement
Site
safety
People
culture
venue
capacity
Transportation
convenience
Implementation
Construction
Bidding
Contract
Finishing
2022
Building
Construction
Start the
construction
Purchasing
of furniture
and other
materials
needed
for operation
Sourcing
manpower for
administration
set up
Building
infrastructure
2023
Finishing
AILM RESORT 41
Construction
Purchasing of
other materials
needed for
operation
Sourcing
manpower for
administration
set up
Finishing
touches
Test try
of the
opening
of AILM
STARTED ON-GOING FINISHED
B. Operating Period
B.1 Hours of operation
Facilities Operating Hours Why’s?
Water Park 6am-12am Water Park is one of our best offers with our resort so we want the guests to
enjoy our amazing Park But we have to reduce the hours in operating for the
sake of our staffs and save utility Consumption.
Bar 24/7 A Bar is very known in every Resort, however we as a Board Members
decided to operate this Facility 24/7 for non-alcoholic guests because we
knew that a lot of people now are just had a short temper especially when
they got drunk. That’s why we only open these hours for the guests who
really not like too much liquors.
Spa 24/7 We operate this 24/7 because we want to feel comfortable and relax all of
our guests especially for those people who this relaxation after their long
needs travel from work, tiring Day and from far places they’ve been, they can
avail it anytime they want.
Butterfly 5am-9pm We Operate this Butterfly Garden for at least 16hours, because we had to
Garden maintain the beauty and very fascinating Garden. And beside that we want
other Guests can still see it the unique Butterfly Garden that we had in our
AILM RESORT 42
resort and also this is our mini nature inside the resort so we should sustain
the cleanliness and spectacular view of our Garden.
3D Art 8am-8pm 3D Art is another unique facility that we had, Besides the sustainable quality
and designs we have to reduce the hours of operation for less Utility
Consumption for the business sake so we operate this only 12hours.
Play Ground 6am-6pm Play Ground is another Good facility we offer for the children’s happiness
and we operate this at least 12 hours because we believed that there is not
Good to play at night especially if it is overnight, we prioritize first the safety
and security of the Children.
Cottages 24/7 Our cottages are necessary to open anytime for the guests who wants to
embrace the surroundings and smell the fresh air while they are having t
Fun with our various Facilities so we operate this 24hours for their
convenience as they standby the cottage even at night, the guests are
nothing to worry about we have the shifts staff to look after them.
Rental 8am-8pm We open this from 8am in the morning and 8pm in the evening because
gear/swim there are still clients who buys at night after their having fun seeing our
wear and different facilities. Our rental Gear is one of our best-selling facility through
souvenir Shop our swim wear and a souvenir, we all knew that most people loves to buys
souvenirs to give away to their family, friends and love ones and with we can
earn more sales and to make our profit growth.
Lobby 24/7 A lobby is very necessary in all the resort businesses because this is where a
guest getting an information asking for queries, it also done with checking in
and out and all stuff needs for the guest so it’s usually given with this kind of
establishment. We assure to entertain and accommodate the Clients who
enters the reception area for checking and other concerns, that’s why this
facility is significant for 24hours open.
Private Van 24/7 Our Private van is open 24hours it’s obviously usable for our guests when
the respective time of arrival to pick them up anytime at airport.
Table 7
B.2 length of Contract
We as a board Members decided that our staffs will be taking 3 months of training the purpose of this
agreement is to observe their performances and also to make sure if they really fit with their assigned
jobs and we assure them to be more knowledgeable in all information given with our facilities and
Utilities if they reach one year of working they become Regular and this will be Good benefits for
everybody who are looking a job especially in the Industry Because most of companies here in the
AILM RESORT 43
Philippines are contractual only as owners we value their time and effort we don’t want them to look
another job after the contract it’s another expenses for them to start over again, so with their
regularization we assure to give them more benefits while they are working in our Company. The
employees will be eligible to participate in bonuses and other benefit plan. The employee shall
comply with all employer policies, procedure, rules and regulations both written an oral, as are
announced by the employer from time to time.
B.3 Benefits
BENEFICIARY BENEFITS
Sickness Benefit -this benefit will use when you get sick or injured
Maternity Benefit -this benefit is only for women when they are giving birth or have
miscarriage. The period of benefit will vary according to the
Disability Benefit In this case of becoming permanently total or partially disabled to work,
the member will receive this benefit as a monthly pension or a lump sum amount,
depending on how many monthly contributions have been paid.
Retirement Benefit This benefit will be granted in the case a member has become unable
of working due to old age, and it will also be received as a monthly pension or lump sum
amount, depending on how many monthly contributions have been paid.
Death Benefit If you are the primary beneficiary (spouse and dependent children)
deceased SSS member, you will get a monthly death pension or lump sum amount, also
depending on how many monthly distributions have been paid. If there are no primary
beneficiaries, the secondary beneficiaries or dependent parents receive the lump sum.
Funeral Benefit You can apply to get this benefit if you paid the burial expenses of a
deceased SSS member.
Salary Credit This benefit is granted to any SSS member- including voluntary ones-to help
them meet their short-term credit needs. It has an interest rate of 10% per annum.
AILM RESORT 44
Pag-ibig Saving 2 (MP)Savings
Can be entered voluntarily, Has a higher yield than the regular Pag-ibig savings program,
Minimum deposit/contribution is Php500, which can be done at any time., 5-year maturity
period, Apart from savings, the Pag-ibig fund also offers solutions that members can unse
for home purchase or improvement, calamities, and other financial emergencies.
Immediate Assistance through the Multipurpose Loan Program
For active members who have been made at least 24 monthly contributions, If we an
existing Pag-ibig loan, it must not be in default to apply, Members can borrow a loan
amounting to as much as 80 percent of his/her TAV, Interest is 10.75 percent per annum
under a 24- month repayment period with a 2-month grace period
Emergency Support through the Calamity Loan
Financial assistance for Pag-ibig members in Calamity stricken areas, Features a 5.95
percent interest rate per annum, the lowest in the market.
Pag-ibig Loyalty Card

Loyalty program affording cardholders as much as a 50 percent off on medicine at Pag-ibig
partner drugstores, Eearns cardholder’s peso points on groceries and fuel when they
purchase at partner-supermarket, Puregold and fuel Petron, Also affords cardholders up to
15 percent discount on tuition fees with Pag-ibig partner schools., As of 2017, the Pag-ibig
Loyalty Card program has 169 partner establishments and counting
Home Lending Programs
Regular Housing Loan

Regarded to have the lowest Ever interest rate for a Regualr housing loan, at 5.5 percent
per annum subject to loan repricing after a year , Maximum amount of php6 million can be
borrowed under the program, Borrowers are allowed to take out more than one regular
housing loan, provided existing ones are not in default, includes the option of having two co-
borrowers
This section features a variety of comprehensive health care services -from basic primary
care to catastrophic packages to provide members and their families with the information
they need on benefits and benefits availment. It includes eligibility requirements, coverage,
and general guidelines for specific diseases and selections criteria among others.
Impatient Benefit
These benefits are paid to the accredited Health Care Institution (HCI) through All Case
Rates, The case rate amount shall be deducted by the HCI from the member’s total bill,
which shall include professional fees of attending physicians, prior to discharge, The case
rate amount is inclusive of hospital charges and professional fees of attending physician,
Availment condition: Member must have six (6) months contributions preceding the three
months qualifying contributions within the 12-month period prior to the first day of
AILM RESORT 45
confinement, Documents needed: copy of Member Data Record or PhilHealth Benefit
Eligibility Form (PBEF) and duly accomplished PhilHealth Claim Form 1
• Only admissible cases shall be reimbursed
Day Surgeries (Ambulatory or Outpatient Surgeries) Are Services That Include
Elective (Non-Emergency) Surgical Procedures Ranging from Minor to Major Operations,
Where Patients Are Safely Sent Home Within the Same Day for Post-Operative Care
• Payments for these procedures are made to the accredited facility through All Case Rates
• The case rate amount shall be deducted by the HCI from the member’s total bill, which
shall include professional fees of attending physicians, prior to discharge
• The case rate amount is inclusive of hospital charges and professional fees of attending
physician
• Availment condition: Member must have six (6) months contributions preceding the three
confinement
• Documents needed: copy of Member Data Record and duly accomplished PhilHealth
Claim Form 1
• Where available: Accredited Ambulatory Surgical Clinics (ASCs)
Radiotherapy
• The case rate for radiotherapy using cobalt is P2,000 per session and P3,000 per session
for linear accelerator
• Includes radiation treatment delivery using cobalt and linear accelerator
• Claims for multiple sessions may be filed using one (1) claim form for both inpatient and
outpatient radiation therapy
• May be availed of even as second case rate (full case rate amount)
• 45 days benefit limit: One session is equivalent to one day deduction from the 45
allowable days per year
• If procedure is done during confinement, only the total number of confinement days shall
be deducted
• Exempted from Single Period of Confinement (SPC) rule (admissions and re-admissions
due to same illness or procedure within 90-calendar day period)
• Ailment condition: Member must have six (6) months contributions preceding the three
confinement
• Where available: Accredited HCIs including Primary Care Facilities that are accredited for
the said service
Hemodialysis
• The Case Rate for hemodialysis is P2,600 per session
• Covers both inpatient and outpatient procedures including emergency dialysis procedures
for acute renal failure
• Claims for multiple sessions may be filed using one (1) claim form for both inpatient and
outpatient hemodialysis
• May be availed of even as second case rate (full case rate amount)
AILM RESORT 46
• 90 days benefit limit: One session is equivalent to one day deduction from the 90
allowable days per year
• If procedure is done during confinement, only the total number of confinement days shall
be deducted
• The procedure is exempted from Single Period of Confinement rule (admissions and re-
admissions due to same illness or procedure within 90-calendar day period)
• Ailment condition: Member must have six (6) months contributions preceding the three
confinement
• Where available: All Accredited HCIs – this benefit is no longer restricted to hospitals and
free-standing dialysis centers provided that the service is within their capability as provided
for in the DOH license
Table 8
B.4 Scheduling of Employees
Administrative Department
Position Mon Tue Wed Thurs Fri Sat Sun
Administrativ 10am 10AM 10AM 10AM 10AM 10AM Day-off

e Department -7PM -7PM -7PM -7PM -7PM -7PM
Executive
Account and 10am 10am 10am 10am 10am Day-off 10am

Finance -7PM -7PM -7PM -7PM -7PM -7PM
Executive
Sales and 10am 10am 10am 10am Day-off 10am 10am
Marketing -7PM -7PM -7PM -7PM -7PM -7PM
Executive
General 10am 10am 10am Day-off 10am 10am 10am
Manager -7PM -7PM -7PM -7PM -7PM -7PM
Resort 10am 10am Day-off 10am 10am 10am 10am

Operation -7PM -7PM -7PM -7PM -7PM -7PM
Executive
AILM RESORT 47
Table 9
Account and Finance Department
Accountant 8AM 8AM 8AM Day-off 8AM 8AM 8AM

-4PM -4PM -4PM -4PM -4PM -4PM
Finance 2pm 2pm 2pm 2pm Day-off 2pm 2pm

-10PM -10PM -10PM -10PM -10PM -10PM
Table 8
Sales and Marketing Department
Purchasing 7am 7am Day-off 7am 7am 7am 7am

Executive -3pm -3pm -3pm -3pm -3pm -3pm
Purchasing 7am 7am 7am Day-off 7am 7am 7am

Officer -3pm -3pm -3pm -3pm -3pm -3pm
Supplies 7am 7am 7am 7am Day-off 7am 7am

Table 9
General Manager Department
AILM RESORT 48
Maintenance 8AM- 8AM- Day-off 8AM- 8AM- 8AM- 8AM-
Officer 4PM 4PM 4PM 4PM 4PM 4PM
Security 7am 7am 7am Day-off 7am 7am 7am

Clinic 24/7 24/7 24/7 24/7 24/7 24/7 24/7
Table 10
Opening Shift (6:00 AM to 2:00 PM)
Mid Shift (2:00 PM to 10:00 PM)
Graveyard Shift (10:00 PM to 6:00 AM)
Maintenance Department

Janitor 1 6AM- 6AM- 6AM- Day off 6AM- 6AM- 6AM-
2PM 2PM 2PM 2PM 2PM 2PM
Janitor 2 6AM- 6AM- Day-off 6AM- 6AM- 6AM- 6AM-
Janitor 3 2PM- Day-off 2PM- 2PM- 2PM- 2PM- 2PM-
Janitor 4 2PM- 2PM- 2PM- 2PM- Day-off 2PM- 2PM-
Janitor 5 10PM- 10PM- 10PM- 10PM- 10PM- 10PM- Day-off
6AM 6AM 6AM 6AM 6AM 6AM
Janitor 6 10PM- 10PM- 10PM- 10PM- 10PM- Day-off 10PM-
Table 11
Security Department

Guard 1 & 7 6AM- 6AM- Day-off 6AM- 6AM- 6AM- 6AM-
AILM RESORT 49
Guard 2 &8 6AM- 6AM- 6AM- Day-off 6AM- 6AM- 6AM-
Guard 3 & 9 2PM- 2PM- 2PM- 2PM- Day-off 2PM- 2PM-
Guard 4 &19 2PM- Day-off 2PM- 2PM- 2PM- 2PM- 2PM-
Guard 5 &11 10PM- 10PM- 10PM- 10PM- 10PM- 10PM- Day-off
Guard 6 &12 10PM- 10PM- 10PM- 10PM- 10PM- Day-off 10PM-
Life Guard 1 6AM- 6AM- 6AM- Day-off 6AM- 6AM- 6AM-
Life Guard 2 6AM- 6AM- Day-off 6AM- 6AM- 6AM- 6AM-
Life Guard 3 2PM- Day-off 2PM- 2PM- 2PM- 2PM- 2PM-
Life Guard 4 2PM- 2PM- 2PM- 2PM- Day-off 2PM- 2PM-
Life Guard 5 10PM- 10PM- 10PM- 10PM- 10PM- 10PM- Day-off
Life Guard 6 10PM- 10PM- 10PM- 10PM- 10PM- Day-off 10PM-
Table 12
Clinic Department
Nurse 1 6AM- Day-off 6AM- 6AM- 6AM- 6AM- 6AM-

Nurse 2 2PM- 2PM- Day-off 2PM- 2PM- 2PM- 2PM-
Nurse 3 10PM- 10PM- 10PM- Day-off 10PM- 10PM- 10PM-
Table 13
AILM RESORT 50
Resort Operation Department
Housekeepin 10am Day-off 10am 10am 10am 10am 10am

g -7PM -7PM -7PM -7PM -7PM -7PM
/Supervisor
Manager
Food and 10am 10am 10am 10am Day-off 10am 10am
Beverage -7PM -7PM -7PM -7PM -7PM -7PM
Manager
Front Desk 10am 10am Day-off 10am 10am 10am 10am
Manager -7PM -7PM -7PM -7PM -7PM -7PM
Table 14
Housekeeping Department

Therapist 1&2 6AM- Day-off 6AM- 6AM- 6AM- 6AM- 6AM-
Therapist 3&4 2PM- Day-off 2PM- 2PM- 2PM- 2PM- 2PM-
Therapist 5&6 10PM- Day-off 10PM- 10PM- 10PM- 10PM- 10PM-
Room 6AM- 6AM- 6AM- 6AM- Day-off 6AM- 6AM-
Attendant 1 2PM 2PM 2PM 2PM 2PM 2PM
Room 6AM- 6AM- 6AM- Day-off 6AM- 6AM- 6AM-
Room 2PM- 2PM- Day-off 2PM- 2PM- 2PM- 2PM-
Room Day-off 2PM- 2PM- 2PM- 2PM- 2PM- 2PM-
Room 10PM- 10PM- 10PM- 10PM- 10PM- 10PM- 10PM-
Attendant 5 6AM 6AM 6AM 6AM 6AM 6AM 6AM
Room 10PM- Day-off 10PM- 10PM- 10PM- 10PM- Day-off
AILM RESORT 51
Attendant 6 6AM 6AM 6AM 6AM 6AM
Table 15
Food and Beverages Department

Bartender 1 Day-off 6AM- 6AM- 6AM- 6AM- 6AM- 6AM-
Bartender 2 2PM- 2PM- 2PM- Day-off 2PM- 2PM- 2PM-
Bartender 3 10PM- Day-off 10PM- 10PM- 10PM- 10PM- 10PM-
Bartender 4 10PM- 10PM- Day-off 10PM- 10PM- 10PM- 10PM-
Waiter 1 6AM- 6AM- 6AM- 6AM- Day-off 6AM- 6AM-
Waitress 1 6AM- 6AM- 6AM- 6AM- 6AM- Day-off 6AM-
Waiter 2 2PM- 2PM- 2PM- Day-off 2PM- 2PM- 2PM-
Waitress 2 2PM- 2PM- Day-off 2PM- 2PM- 2PM- 2PM-
Waiter 3 Day-off 10PM- 10PM- Day-off 10PM- 10PM- 10PM-
6AM 6AM 6AM 6AM 6AM
Waitress 3 10PM- Day-off 10PM- 10PM- 10PM- 10PM- 10PM-
Front Desk Department

Receptionist 1 Day-off 6AM- 6AM- 6AM- 6AM- 6AM- 6AM-2PM
2PM 2PM 2PM 2PM 2PM
Receptionist 2 6AM- 6AM- Day-off 6AM- 6AM- 6AM- 6AM-2PM
2PM 2PM 2PM 2PM 2PM
AILM RESORT 52
Receptionist 3 2PM- Day-off 2PM- 2PM- 2PM- 2PM- 2PM-10PM
10PM 10PM 10PM 10PM 10PM
Receptionist 4 2PM- 2PM- 2PM- Day-off 2PM- 2PM- 2PM-10PM
10PM 10PM 10PM 10PM 10PM
Receptionist 5 10PM- Day-off 10PM- 10PM- 10PM- 10PM- 10PM-6AM
6AM 6AM 6AM 6AM 6AM
Receptionist 6 Day-off 10PM- 10PM- 10PM- 10PM- 10PM- 10PM-6AM
6AM 6AM 6AM 6AM 6AM
Table 16
B.5 Schedule of Orders and Inventories
SUPPLIES INVENTORY SUPPLIERS DELIVERY

CHECK
Amenities in rooms Monthly  Newgard Enterprises Inc. Monthly

 East World Sales
Philippines Inc.
Kitchen supplies, Drink Weekly  Wine Depot Weekly
and Liquors  SanMiguel Corporation
 Summit
Furniture/ Equipment’s 3 Months  Uratex If needed
 Mandaue Foam
 Dew Foam
Table 17
B.6 Suppliers
A supplier that our resort AILM needs is defined as the person or organization that provides a product or
service to another business. Suppliers can enable an organization to reduce costs by achieving operational
and innovation excellence, reduce supply risk and improve profitability from newly introduced products.
Suppliers have a hugely important role at every stage of the product lifecycle. From sourcing raw materials to
helping ramp up production, and to finding better options for raw materials as the market starts becoming
saturated, companies need to work closely with their suppliers to get the best out of their products. That’s why
our resort will surely have the best suppliers in town that will provide the needs in services and amenities in our
AILM RESORT 53
resort AILM, to achieve our standard a suppliers should have best quality products, efficient service, good
costing and most specially reliable and safe/healthy products.
B.6.1 Choosing the best Suppliers
Choosing the right suppliers is one of the most important duties in our resort. You should have a strong sense
of what you as a business owner are looking to achieve and how you can do it before you make your selection.
Attending industry events and exhibitions is another good way to find suppliers and examine their products and
services. You can also use your networks to find suppliers. Key factors for choosing best suppliers, once you
have a list of potential suppliers, ask them for written quotations and, where appropriate, a sample of the items
you need. You can then compare their services to see which suppliers are the best fit for your business. Price,
if you are in a new business, a key consideration for choosing best suppliers is affordability. If you are focused
on managing your finances, competitively priced suppliers are an attractive option. However, cheap does not
always represent the best value for money. If the quality of your supplier's product or service is poor, you may
incur extra costs for returns and replacements, and risk losing business with any delays that result. If you
decide to pass poor quality on to your customers, you risk damaging your business reputation.Reliability
should be another key consideration for choosing suppliers. Reliable suppliers deliver the right goods or
services on time, as described. Large suppliers are generally reliable because they have enough resources
and systems in place to make sure they can still deliver if anything goes wrong. However, you can often
develop a closer relationship with small suppliers especially if you are their main customer. In this case your
supplier may also respond better to different requests, such as rush orders or holding on to stock. Stability
Look for experienced suppliers who have been in business a long time. Stability is important, especially if you
are entering into a long-term contract with a supplier or they are the only supplier of a particular item you need
for your business. Exercise due diligence. Check the supplier's credit history to see if they are financially
stable. It is worth finding out what businesses have used a particular supplier's services and asking them for a
reference. Location, think about
Location when choosing suppliers. Dealing with distant suppliers might mean longer delivery times and extra
freight costs. If you need something quickly, a local supplier might be a better option. But be sure to invest.
B.6.2 Building Strong Relationship
The key advantage of strong, healthy supplier relationships is that you can gain better value for your business.
The better you know your suppliers, and the better they know you, the more likely you are to benefit from
dedicated service, preferential pricing and special terms. Through this, your supply chain becomes more
AILM RESORT 54
efficient, cost effective and productive. Building strong relationships with suppliers means thinking about
procurement in terms other than the mechanics of purchase agreements and contracts. The focus on how you
interact with the supplier is also distinct from the logistical focus of supply chain management. Things are
rarely as simple as signing a contract and sitting back as a process plays itself out automatically. Supplier
management is about people management, and the added value that human aspects of business can bring to
operations. Keeping this side of things running smoothly will help ensure the two sides work quickly to resolve
issues, continually look for ways to improve operations and help each other to reap benefits from the
relationship. Good people management, and so the basis of strong relationships, requires a certain mindset.
Communication, effective open two-way communication is at the heart of any strong business relationship. If
you don’t talk to your suppliers, you can’t learn enough about them to build mutually beneficial arrangements.
Respect, a mutual appreciation and willingness to consider the needs and opinions of the other party clears the
ground for suppliers and buyers to work in ways which maximize the interests of both. Openness, an essential
part of effective relationship building is being open and honest with one another. Sharing information and being
transparent about intentions and goals again increases the likelihood of reaching agreements which benefit
everyone. Fairness, business relationships break down when one party or the other feels they are not getting a
fair part of the bargain. Ensuring all benefits are split straight down the line is crucial to making a “You scratch
my back” approach work for all involved. Trust, all of the above help build trust. Trust is the cement which will
hold a strong relationship together, affording suppliers and buyers the confidence in one another to seek
innovative ways to working and problem solve together. Flexibility, to make a relationship a success, you need
to be prepared to change the ways you work to accommodate the other party. Very rarely will two
organisations strike the perfect accord straight away. Strong relationships take time and a willingness on the
part of both parties to listen, to adapt and to embrace innovation as a means of improving. When successful
relationships are built with suppliers, both parties benefit from reductions in costs and risk. Cost benefits arise
because businesses which know each other well can hone their mutual processes to work more efficiently, and
because strong relationships tend to bring direct benefits such as preferential pricing. Risk is reduced because
there is inherent stability in regular, repeat business between two parties. Looking more broadly, the benefits of
good supplier relationship management
can be, Supply chain, Focusing on a smaller group of trusted supplier cuts complexity and the risk of
duplication. Cost control, From the hidden expense of constantly looking for new suppliers in the search for
better value, to the logistical costs of a complex supply chain, investing in long-term arrangements replaces
cost inputs with relationship inputs. Efficiency gains, Simpler supply chains reduce the risk of waste and error,
but good supplier relationships also afford greater efficiency as businesses adapt to suit each other. Problem
AILM RESORT 55
resolution, Good relationships with clear, open communication reduce availability problems, delays and quality
issues, and allow for swifter resolution.In conclusion, good supplier relationship management matters because
it is about seeking optimum performance and value from an integral part of your business network.
Relationships are crucial in business, and the better any enterprise becomes at building them, the bigger the
benefits are. By recognizing suppliers as a key strategic partner with a stake in your overall objectives,
businesses can break the mold of fixed, static, even restrictive procurement practices and begin to find ways to
add value. Conversely, by recognizing that supply partners have their own needs and objectives, companies
can communicate from a point of mutual understanding, and over time develop together innovative, bespoke
services which reduce costs, increase efficiency and ultimately boost profitability for both.
B.6.3 List of Suppliers
ROOM/FURNATURE LIQUIR/DRINKS UTILITIES/AMENITIES KITCHEN EQUIPMENT

2nd Floor, Waltermart, North 40 San Miguel Ave, 19 ILLINOIS STREET, 19 ILLINOIS STREET,
Avenue, Veterans Village, Ortigas Center, Cubao, Quezon City, 1109 Cubao, Quezon City,
Quezon City, 1100 Metro Mandaluyong, 1554 Metro Manila 1109 Metro Manila
Manila Metro Manila
489 Shaw Blvd, Ilang-Ilang, New 20-A Industry Road 1, Balingasa St, A. Bonifacio,
Mandaluyong, 1552 Manila, Quezon City, Victoneta Ave, Potrero, Quezon City, Metro Manila
Metro Manila 1112 Metro Manila Malabon, 1475 Metro Manila
43, Malinis Street, Lawang 217 Nicanor Garcia, 428 Calbayog St,
Makati, 1209 Metro Mandaluyong, 1550 Metro
Bato, Valenzuela City 1440 Manila Manila
Metro Manila
Table 18
C, Service Specification
AILM RESORT 56
FACILITIES DESCRIPTION RATES
Accommodations
Single Bed Room 14 square-meter room with single bed. Equipped Php 4,200.00
with the standard room configuration such as Air (Overnight stay only)
conditioning, work desk, shower, hair dryer, free
toiletries, toilet, bathroom, slippers, telephone, cable
channels, flat-screen TV, Tea/coffee maker, mini
bar, electric kettle, wake up service,
and safety deposit box.
Double Bed Room 16 square-meter room with twin beds. Equipped with Php 5,700.00
the standard room configuration such as Air (Overnight stay only)
toiletries, toilet, bathroom, slippers, telephone, cable
channels, flat-screen TV, Tea/coffee maker, mini
bar, electric kettle, wake up service,
and safety deposit box.
Suite Room 18 square-meter room with twin beds. Equipped with Php 7,000.00
the standard room configuration such as Air (Overnight stay only)
toiletries, toilet, bathroom, slippers, telephone,
cable channels, flat-screen TV, Tea/coffee maker,
mini bar, electric kettle, wake up service, and safety
deposit box. With mini kitchen and entertainment
Area with couch.
Cottages Bamboo cottage with tables and Php 800.00

Chairs good for 8 persons. (Good for 10 hours
only)
In-house Spa Services
AILM RESORT 57
Swedish Massage A relaxing and energizing therapy that involves soft, Php 400.00 / Hour
long, kneading strokes, as well as light, rhythmic,
tapping strokes on topmost layer of muscles that will
surely relieve muscle Tensions.
Thai Massage A traditional healing system combining acupressure Php 400.00 / Hour
and assisted yoga postures stretches that cover the
whole body. It also includes deep - pressure point work
to relieve stress and pressure in the body
and the mind.
Dry Spa Traditional exfoliation and relaxation.

Php 400.00 / Hour
Other Services and Facilities

Entrance Fee All guests who wish to enter the resort facility are Php 200.00 / Adult
required to pay the entrance fee to cover for the Php 150.00 / Kids (3
feet below)
maintenance and operating expenses of the
communal
facilities within the resort.
Private Pool A standard size lighted pool good for pool party and Rent:
company team buildings. Perfect for day swimming and Php 10,000.00 (12
night swimming. Hours)
Butterfly Garden A sanctuary of different species of butterflies endemic Entrance Fee:
within the region. This covered facility is landscaped Php 150.00 / Adult
with nectar- producing plants and host plants for Php 75.00 / Kids (3 feet
butterflies to lay eggs. A perfect place for relaxation below)
and serenity.
Private Garden A serene garden with picturesque landscaped of Rent:
different species of plants, trees, and flowers to Php 12,000.00 for
promote natural ecosystem for birds, small animals, and 8 Hours
insects. Perfect for event venues such as wedding
receptions, debuts, anniversaries, and company
team building.
Table 19
D. Operating Process
AILM RESORT 58
All guests who will enter the resort facility are required to pay the standard entrance fee set by management
which is two hundred pesos (Php200.00) for adult and one hundred fifty pesos (Php150.00) for kids under
three (3) feet. To ensure the efficient flow of guest entrance, a yard stick or meter stick is painted or attached
on the guest entrance. Parking area for guests are located before the entrance within the resort facility to
ensure that all guests are charged before entry. The guest parking must have ample space for guest. A
guard must be designated in the parking facility to assist incoming guests and inform them should there
won’t be any available space for parking. Upon entry, guests must be greeted and assisted by the door
person and/or the bellmen to make the guest feel acknowledged and welcomed. Bellmen are always
expected to assist guest on their luggage. Front desk associates must follow the “ten-by-ten” (10x10) rule as
part of the operating standard when greeting guests. It means that the Front Office Associates must
acknowledge guests who are approaching from ten (10) feet away by simply smiling and greeting them. It is
also important that the registration process must not exceed 10 minutes upon arrival of guests in the front
desk. Also, within ten (10) minutes, the Front Office Associates must have made an excellent impression to
the guest that ensures lasting memory. The front desk associate should always ask the guest to properly fill
out or update the registration from. Included in the registration form is the standard check in time, standard
check out time, hotel policies, and payment policies. The front desk associate must always make sure that
the guest registration form must always be signed by the guest as it serves as the hotel’s contract with the
guest. The front office associate will then have to inform the guest of their room assignment very discreetly
and hand them over the key. Should the guest wanted to stay longer in the front desk lobby, the Front Office
Associate must offer guest with
refreshments such as free welcome drinks. The standard check in time for all guests are always 2 o’ clock in
the afternoon (2:00pm). Guests who wish to check in earlier must be informed by the front office associates
that they will be charged an early check in rate equivalent to the half of the amount of their actual room rate
for the day. The standard check in time of 2:00pm gives just enough time for the room attendants to clean
vacated rooms of the day. The standard check in time and the standard check out time (12:00 noon) must be
informed to the guest during reservation. This information has to be included in all promotional flyers and
leaflets of the resort. After the registration process, the bellman must assist the guest with their luggage
going to their assigned room, cottages, or event venue. It is the bellman’s responsibility to inform the guests
about other facilities and amenities within the resort facility. Upon reaching the guest’s room, cottage, or
event venue, the bellman must inform the guest about the configuration of the room and the different
functions and amenities of the room, cottage, or event venue. The bellman must inform the guest about the
AILM RESORT 59
other facility of the resort to ensure volume of guest transactions to other facilities and outlets within the
resort – this is another way of ensuring revenue. All payments for the different facilities and outlets of the
resorts must be transacted in the front desk only. The front desk will provide the guest an acknowledgement
receipt which will then be given by guests to the facility or outlet before entrance. This will ensure a
centralized control of cash and payment as it is only transacted in one area. Hence, rent, entrance fee, and
payment for the private pool, butterfly garden, private garden, and the spa facility must only be transacted in
the front desk. Upon check out, guests who approach the front desk must be greeted promptly by the front
office associate. The front office associate will ask the guest of their room assignment. The front office
associate will then have to immediately inform the housekeeping department about the room assignment of
the guest for the room check. The room check is a control measure to ensure the inventory of the room. The
room attendants will have to check for breakages, losses, and consumed items in the minibar. Should there
be any breakages, losses, and consumption of guest in the guest room, the room attendant will have to
immediately inform the front office associate to ensure appropriate charges to the guest. The standard
check out procedure should not exceed five (5) minutes to ensure minimum waiting time for guests who
might be already late for an appointment or flight. All facilities and outlets report directly to the front desk
about any concern regarding guests that might affect the efficient flow of operation. Security and safety of
guests and employees are always important concern. On duty guards are assigned in key areas that post
security risks. The pool area must always have a life guard on duty to ensure guest safety in the pool facility
Operation Process Chart
AILM RESORT 60
Figure 22
AILM RESORT 61
Chapter 4
Operation and Production
A Project Location and Layout
The location of the establishment will be at Brgy. Parada, Valenzuela City. The site was selected because the
city has a growing hospitality and tourism industry. It is also a first class city of the fourth district of the NCR.
The following chapter will discuss some specific information about Brgy. Parada but will also be discussing
Valenzuela City in general.
Size
The city’s total land area is approximately 4,459.4 hectares accounting for about seven percent of the region’s
total land area. It is only about 27 percent of Quezon City, the largest city in Metro Manila, and about 21 times
greater than Pateros, the smallest and only municipality in Metro Manila. The city has 32 barangays which are
grouped into two districts and subdivided into five areas. The largest barangay is Barangay Gen T. de Leon
with 366.90 hectares which is equivalent to about 8.23 percent of the total land area of Valenzuela City. The
smallest, in turn, is Poblacion with only 3.40 hectares or only 0.08 percent of the city’s total land area. Parada
has 80.60 hectares which is equivalent to 1.81 of the total land area of Valenzuela City.
Boundaries
Brgy. Parada is bounded by:
North: Paso de Blas West: Mapulang Lupa
East: Maysan South: Gen. T. de Leon
Topography
Valenzuela City has an average elevation of two meters above sea level and an average surface gradient of
0.55 percent. The city has level to gently undulating slopes ranging from zero to 12 percent. Area II and
portions
AILM RESORT 62
of Areas I and III have slopes ranging from two to 12 percent while only Barangays Lingunan, Malanday and
Parada have slopes ranging from one to two percent. The other parts of the city have slope ranges of zero to
one percent.
Subsoil conditions
The eastern section of the city is generally characterized by gently undulating moderate dissected tuff lower
pediment. Mostly found in Areas I and II and portions of Areas III and VI, these locations have more stable
soils and are less prone to flooding. Brgy. Parada belonged to Area III.
A.1 Project Location
Figure 23
AILM RESORT 63
A.1.2 Vicinity Map
Figure 24
AILM RESORT 64
A.2 Project Layout
Figure 25
Legend
AILM RESORT 65
B. Materials Required For the Project
Equipment No. of Unit Life Unit Cost Total Cost

Chandelier 1 5 13,500 13,500
Water Dispenser 10 5 750 7,500
Umbrella 30 5 300 9,000
Sound System 1 5 37,000 37,000
Pool Bench 15 5 1,477 22,155
Table 50 5 2,999 149,950
Washing Machine 10 5 6,500 65,000
Microphone 5 5 150 750
Fog Machine 1 5 1,000 1,000
Headset 10 5 700 7,000
Chairs 50 5 1,250 62,500
Sign Board 50 5 100 5,000
Total P 380,355
Kitchen Equipment’s No. of Unit Life Unit Cost Total Cost
Commercial Restaurant Ranges 5 5 10,000 50,000
Drinkware, Barware and Steam ware 400 5 300 120,000
Flat ware 400 5 200 80,000
Dinner ware 300 5 350 105,000
Table Supplies 200 5 500 100,000
Total P 455,000
Furniture No. of Unit Life Unit Cost Total Cost
Tooth Paste holder 20 5 65 1,300
LCD TV 30 5 8,000 240,000
AILM RESORT 66
Pillow 100 5 280 28,000
Single Bed 15 5 2,000 30,000
Queen Bed 15 5 5,000 75,000
Iron 20 5 450 9,000
Ironing Board 20 5 450 9,000
Safety Deposit box 20 5 1,999 39,980
Window type air Conditioning 40 5 12,000 480,000
Lamp 30 5 340 10,200
Single Seater Sofa 10 5 1,300 13,000
Hotel Bed Linen Fabric 100 5 500 50,000
Cordless Telephone 10 5 1,200 12,000
Make Up/Shaving Mirror 100 5 200 20,000
Non-woven Fabric 100 5 320 32,000
Slipper 200 5 85 17,000
Polyester Fabric Table 20 5 500 10,000
Bed sheet Fabric 100 5 340 34,000
Roll screen Bunds 100 5 450 45,000
Digital Alarm clock 100 5 220 22,000
Flower Vase 100 5 150 15,000
Total P1,192,480
Table 20
C. Building Specification and Equipment
Business Permits/ Construction Permits
No. Procedure Time to Associated

Complete Costs
1 Obtain certified true copy of the land title from the Register of Deeds (RD) 4 days PHP 209
Agency: Register of Deeds (RD)
The certified true copy of the land title serves as proof of ownership of the
land on which the warehouse is to be built.
2 Obtain lot plan with site map from the geodetic engineer 3 days PHP 1,250
Agency: Geodetic Engineer
BuildCo must obtain the lot plan with a site map from a geodetic engineer to
confirm the location of the land purported to be in the land title. The lot plan
with a site map is signed, sealed, and prepared after a meticulous geodetic
survey, or at least after an analysis has been conducted of the lot technical
AILM RESORT 67
description appearing on the title.
3 Obtain barangay clearance 1 day PHP 500
Agency: Barangay
The barangay clearance is generally a requirement for obtaining the

locational clearance. The costs for barangay clearances vary as barangays
have the discretion to impose their own fees for as long as such fees are
reasonable and within the limits imposed by the Local Government Code and
city ordinances.
The following documents must be submitted:
1. Transfer certificate of title

2. Blueprint copy of the building plans
3. Authorization from the company
4. Photocopy of IDs of authorized representative
5. Homeowner’s endorsement (if applies)
4 Apply for the locational clearance at the City Planning and Development 1 day no charge
Office (CPDO)
Agency: City Planning and Development Office (CPDO)
The locational clearance is required to ensure that the construction conforms

to the city’s Comprehensive Land Use Plan and zoning ordinances.
BuildCo must submit the following documents, in addition to the application

form:
a. Certified true copy of the transfer certificate of title (TCT)

b. Real estate tax receipt and bill (current year)
c. Lease contract/ward notice, dead of sale, memorandum of agreement or
joint venture agreement (if applicable)
d. Authority to sign (corporate secretary’s affidavit)
e. Affidavit of consent to construct / special power of attorney
f. Barangay clearance
AILM RESORT 68
g. Location plan
h. Architectural plans (2 sets, signed and sealed)
i. Site Development Plan showing parking layout
j. Long folder
5 Receive inspection for the locational clearance from the CPDO 1 day no charge
6 Obtain the locational clearance from the CPDO 5 days PHP 1,996
BuildCo pays the locational clearance fee at the City Treasurer's Office
(CTO) and obtains the locational clearance at the CPDO.
7 Apply and obtain fire safety evaluation clearance (FSEC) from the local Fire 7 days PHP
Marshall at the Bureau of Fire Protection (BFP) 11,055
Agency: Quezon City Fire Marshall - Bureau of Fire Protection (BFP)
The City Fire Marshall evaluates one set of plans and specifications
submitted by the applicant to ensure that they conform to the fire safety and
control requirements of the Fire Code. Three sets of the architectural plans
must be stamped and approved by the Quezon City Fire Marshall.
The following documents must be submitted:
1. Building Plans (5 sets)

2. Bill of Materials
3. Locational Clearance
8 Apply and obtain the building permit and ancillary permits at the Office of the 21 days PHP
Building Official (OBO) 43,043
Agency: Office of the Building Official (OBO)
The ancillary permits consist of:

• The architectural permit
• Civil/structural permit
• Electrical permit
• Mechanical permit
AILM RESORT 69
• Sanitary permit
• Plumbing permit
• Electronics permit
•Fire Safety Clearance, Barangay Clearance, bill of materials, ECC, PTR &
PRC of professionals
The applicant must submit the following requirements:

• Certified true copy of Original Certificate of Title (OCT)/TCT on file with the
Registry of Deeds
• Building permit application form
• 3 sets of survey plans, design plans, specifications and other related
documents (i.e., architectural documents, civil/structural documents,
electrical documents, mechanical documents, sanitary documents, plumbing
documents, electronics documents, geodetic documents, and clearances
from other agencies)
• Locational clearance from the CPDO
If the sets of documents are complete, an acknowledgement/follow-up slip

(AFS) is issued to the applicant. 10 workings after, the applicant will receive
a order of payment (OP) is obtained from the Releasing Section of the DBO.
Payment is made at the cashier of the Quezon City Treasurer’s Office. The
official receipt (O.R.) of the permit fees is then submitted to the Releasing
Section of DBO. The building permit will then be issued 5 working after
submitting the proof of payment.
Based on Articles 26 and 27 of the Revenue Code, the fees are as follows:
- Building permit fees: PHP 37,038.5
- Electrical permit: PHP 2,800.6
- Plumbing permit: PHP 1,542
- Excavation/sanitary permit: PHP 1,662
9 Receive inspection from the BFP during construction 1 day no charge
Agency: Bureau of Fire Protection (BFP)
The BFP conducts an inspection during construction to ensure that the plans
AILM RESORT 70
and fire safety precautions are observed.
10 Apply for the fire safety inspection certificate (FSIC) at the BFP 1 day PHP 4,304
Once construction has been completed, BuildCo requests the BFP to inspect
the site to certify that the required fire safety construction, fire protective
and/or warning systems are properly installed and in good working condition.
11 Receive final inspection for the FSIC from the BFP 1 day no charge
12 Obtain the FSIC from the BFP 5 days no charge

13 Apply for the certificate of final electrical inspection (CFEI) at the OBO 1 day no charge
The CFEI certifies that a final inspection of the electrical installation has been
conducted and that such installation has been completed in accordance with
the approved plans and specifications on file with the OBO and the
provisions of the Philippines Electrical Code.
14 Receive final inspection for the CFEI from the OBO 1 day no charge
15 Obtain the CFEI from the OBO 3 days no charge

16 Apply for the certificate of occupancy at the OBO 1 day no charge

In order to apply for a certificate of occupancy, BuildCo must submit the

following to the OBO:
A. Clearances/Certificates/Legal Documents
1. Fire Safety Inspection Certificate (original + 2 photocopies)

2. Locational Clearance (3 photocopies)
3. Approved Building Permit (3 photocopies, present original if it has no bar
AILM RESORT 71
code)
4. Approved Sanitary Permit (3 photocopies)
5. Certificate of Electrical Inspection (CEI) or Approved Electrical Permit (3
copies) w/ CEI Application Forms (2 copies)
6. Approved Mechanical Permit (3 photocopies)
7. Corporate Secretary's Certification of Board Resolution Authorizing
Signatory (if Corporation/notarized original copy + 2 photocopies)
Technical Documents (form must be duly accomplished, wet signed & dry
sealed by the professional and signed by the owner/s)
1. Certificate of Completion (for the Structure/2 copies wet signed and dry
sealed)
2. Certificate of Completion of Mechanical & Request for Inspection
(especially if under Green Building Ordinance / 2 copies, wet signed & dry
sealed)
3. Two (2) photocopies each of valid PRC IDs & current PTRs with seal and
specimen signatures of the professional in blue ink.
Supporting Document/s (signed and sealed by professionals)
1. Construction Logbook
BuildCo must also present the Tax Declaration to the OBO as a condition for
the release of the occupancy permit.
All documents should be signed and sealed by the architect or engineer who
undertook the full-time inspection and supervision of the construction.
17 Receive final inspection for the certificate of occupancy from the OBO 1 day no charge
The OBO conducts a final inspection to check the building based on the
certificate of completion, construction logbook, building inspection sheets,
and original and as-built plans and specifications.
AILM RESORT 72
18 Obtain the certificate of occupancy from the OBO 18 days PHP
Agency: Office of the Building Official (OBO) 17,688
After the OBO has processed the application and conducted the inspection,
it then issues an assessment and order of payment. The OBO issues the
certificate of occupancy after the applicant has paid the corresponding fees.
19 Apply for water and sewage connection 1 day no charge
Agency: Manila Water
There are two private water providers for Quezon City. Maynilad services the
west zone and Manila Water services the east zone. An inspection takes
place within a week and the connection is completed some days after the
inspection. The case study assumes that BuildCo will request water from
Manila Water as this is the most favorable option.
The required documents are:
1. Proof of Ownership
2. Barangay Clearance
3. Company TIN
4. Valid ID
5. Excavation permit (If advised by the implementing Manila Water business
center)
20 Receive inspection for water and sewage connection 1 day no charge
21 Obtain water and sewage connection 21 days PHP 6,855

22 Apply for the tax declaration of improvement at the City Assessor's Office 1 day no charge
(CAO)
Agency: City Assessor's Office (CAO)
BuildCo must update its official records to include the newly built warehouse
for tax purposes. The OBO furnishes the CAO with a copy of the building
plan and certificate of occupancy to notify them of the new building
AILM RESORT 73
construction. BuildCo must submit the floor plan and as-built plan to the
CAO.
Ordinance No. 2361, series of 2014 entitled: "An Ordinance Requiring All
Persons Acquiring Real Property in Quezon City or Making Improvements
Thereon to Declare and File a Sworn Statement to the Office of the City
Assessor for Real Property Taxation Purposes Such Property Within Sixty
(60) Days After Its Acquisition or Upon Completion/Occupancy or Installation
of Machineries Whichever Comes First and Imposing Penalties for Violation
Thereof" was adopted on 23 December 2014. According to the legislation,
the filing of the sworn statement declaring the true value of the property must
be done within 60 days after: (a) the date of the final deed of sale, contract or
other deed of conveyance; or (b) the date of completion or occupancy of the
newly constructed building, house or improvements; or (c) the date of
completion or occupancy of any expansion, renovation, or additional
structures or improvements; or (d) the date of installation of machinery. Any
property owner who fails to comply with the new ordinance will be penalized
with a fine of PHP 2,000.00.
23 Receive inspection from the appraiser of CAO 1 day no charge
24 Obtain the tax declaration of improvement from the CAO 3 days no charge
The tax declaration of improvement is released after an appraiser inspects

the property.
total P86,900
Table 21
AILM RESORT 74
Chapter 5
Financial Plan
A. Source of Financing
 Personal Investment by us the Shareholders of the resort
 Assistance from the Local Government Units
 Partnership from Private companies for our supplies
B. Pre-operating Expenses
Insert plssss
C. Initial Capital Requirement
Initial Capital Required for the total operation of AILM Resort is amounting around P 160,000,000 to
P170,000,000 Million Pesos.
D. Current Assets, Liabilities, and Expenses
Insert plssss
AILM RESORT 75
E. Service Cost/ Manpower Cost
Employee Salaries
Position Count Daily Rate Monthly Rate Annual Cost Total Annual Cost
Administrative Department Executive 1 2,700.00 70,200.00 842,400.00 842,400.00
Accounting and Finance Executive 1 970.00 25,220.00 302,640.00 302,640.00
Accountant 1 700.00 18,200.00 218,400.00 218,400.00
Finance 1 700.00 18,200.00 218,400.00 218,400.00
Sales and Marketing Executive 1 970.00 25,220.00 302,640.00 302,640.00
Purchasing Executive 1 970.00 25,220.00 302,640.00 302,640.00
Purchasing Officer 1 700.00 18,200.00 218,400.00 218,400.00
Supplies Officer 1 700.00 18,200.00 218,400.00 218,400.00
General Manager 1 970.00 25,220.00 302,640.00 302,640.00
Maintenance Officer 1 700.00 18,200.00 218,400.00 218,400.00
Janitors 6 537.00 13,962.00 167,544.00 1,005,264.00
Security Officer 1 700.00 18,200.00 218,400.00 218,400.00
Guards 12 537.00 13,962.00 167,544.00 2,010,528.00
Therapist 6 550.00 14,300.00 171,600.00 1,029,600.00
Life Guard 6 550.00 14,300.00 171,600.00 1,029,600.00
Nurses 3 600.00 15,600.00 187,200.00 561,600.00
Resort Operations Executive 1 970.00 25,220.00 302,640.00 302,640.00
Housekeeping/Supervisor Manager 1 700.00 18,200.00 218,400.00 218,400.00
Room Attendant 6 570.00 14,820.00 177,840.00 1,067,040.00
Food and Beverage Manager 1 700.00 18,200.00 218,400.00 218,400.00
Front Desk Manager 1 700.00 18,200.00 218,400.00 218,400.00
Front desk/Receptionist 6 570.00 14,820.00 177,840.00 1,067,040.00
Waitress/ Waiters 6 570.00 14,820.00 177,840.00 1,067,040.00
Bartenders 4 570.00 14,820.00 177,840.00 711,360.00
TOTAL ANNUAL COST 13,870,272.00
*All employees are given one (1) rest day per week for the whole month.
*The resort operates 24/7, 365 days a year
AILM RESORT 76
Employee Benefits
Position Count Meal SSS Pag-ibig Philhealth Employee Benefits

Administrative Department Executive 1 2,600.00 1,600.00 1,404.00 965.32 78,831.84
Accounting and Finance Executive 1 2,600.00 1,600.00 504.40 346.80 60,614.40
Accountant 1 2,600.00 1,440.00 364.00 250.27 55,851.22
Finance 1 2,600.00 1,440.00 364.00 250.27 55,851.22
Sales and Marketing Executive 1 2,600.00 1,600.00 504.40 346.80 60,614.40
Purchasing Executive 1 2,600.00 1,600.00 504.40 346.80 60,614.40
Purchasing Officer 1 2,600.00 1,440.00 364.00 250.27 55,851.22
Supplies Officer 1 2,600.00 1,440.00 364.00 250.27 55,851.22
General Manager 1 2,600.00 1,600.00 504.40 346.80 60,614.40
Maintenance Officer 1 2,600.00 1,440.00 364.00 250.27 55,851.22
Janitors 6 2,600.00 1,120.00 279.24 191.99 301,768.67
Security Officer 1 2,600.00 1,440.00 364.00 250.27 55,851.22
Guards 12 2,600.00 1,120.00 279.24 191.99 603,537.33
Therapist 6 2,600.00 1,160.00 286.00 196.64 305,470.03
Life Guard 6 2,600.00 1,160.00 286.00 196.64 305,470.03
Nurses 3 2,600.00 1,240.00 312.00 214.52 157,194.56
Resort Operations Executive 1 2,600.00 1,600.00 504.40 346.80 60,614.40
Housekeeping/Supervisor Manager 1 2,600.00 1,200.00 364.00 250.27 52,971.22
Room Attendant 6 2,600.00 1,200.00 296.40 203.79 309,613.67
Food and Beverage Manager 1 2,600.00 1,440.00 364.00 250.27 55,851.22
Front Desk Manager 1 2,600.00 1,440.00 364.00 250.27 55,851.22
Front desk/Receptionist 6 2,600.00 1,200.00 296.40 203.79 309,613.67
Waitress/ Waiters 6 2,600.00 1,200.00 296.40 203.79 309,613.67
Bartenders 4 2,600.00 1,200.00 296.40 203.79 206,409.11
TOTAL ANNUAL BENEFITS 3,690,375.55
*All employees are given one (1) rest day per week for the whole month.
*The resort operates 24/7, 365 days a year
*Employee meal is 100 per day
*SSS benefits based on the New Employer Contribution Table of 2019
*Pag-ibig employer contribution of 2% of monthly employee salary

*Philhealth employer contribution of 1.3751% of monthly employee salary
F. Income Statement
AILM RESORT 77
Insert plssss
G. Balance Sheet
Insert plssss
‘
Chapter 6
Expectation
A. Contribution to the Country
Tourism is an important sector for Philippine economy, the growth of the economy had been into a major
change because of the tourism growth. Tourism plays an important role our country, Philippines is rich natural
beauty in its many spectacular beaches, sunny weather and rich bio-diversity. More than that, the Philippines’
unique and complex culture, as exemplified by its people, cuisine and lifestyle, attracts many people to visit the
country. But our resort AILM will surely contribute to our country Philippines because we do not just list out
points of tourism importance. We want to actually know why tourism is important, for countries, for economies
and for the world. We understand the reasons and factors which actually make tourism important. For this we
need to understand tourism definition and meaning, and its structure. It is the nature, meaning and composition
that makes tourism important and brings all its benefits and advantages through this understanding will build
the basis to know and understand economic value & importance of tourism. We know how tourism plays such
a significant role for countries, economies and its significance for wide scale growth and development. And
only then can we truly understand and appreciate tourism's significance and the important role it plays. And
also we will provide the 5 key factors which highlight and bring out the tourism importance for a country, for an
economy, for growth and development, for the world, and for the society and nature and environment too.
Tourism is very interesting to understand. It is an activity, it is an industry and an important growth driver for a
country, its economy and also for its social progress and monitoring. Tourism no doubt brings with it
AILM RESORT 78
tremendous economic value for a country. It touches and impacts several industries directly and many more
indirectly through tourism spend. Tourism is one of the important sources of employment generation and
foreign exchange earnings for a country. Due to all this tourism gains much more economic importance for any
country. That’s why AILM RESORT will contribute and also will create as huge impact that our country
Philippines is going to be proud, we will promote the culture, beliefs, the traditions and specially the people’s
attitude to awards the great hospitality, politeness, faithfulness, bravery and being family-oriented as well.
B. Contribution to the Government

T ou r i sm br in gs de ve lo pm en t t h is i s t h e r ea so n wh ic h pe r h ap s m a ke s t our is m m uc h m or e
i m p or t an t t ha n an y ot h er in du st r y or s ect or . W e AI LM RE SO RT w il l us e a g lo ba l a nd v er y
i m p or t an t t ou r i sm in de x t o st r en gt he n t h is p oi nt . A I L M R ES O R T To ur is m a ct ua ll y h el ps
i n an d c ont r i bu t e s t ow ar ds t he ov er al l de ve lo pm en t of a co un t r y an d t o wa r d s
d ev el op m e nt an d we ll - b ei ng of so ci et ie s i n V al en zu e la C it y. I n or de r t o co ns is t e nt ly
a t t r a ct ne w t o ur is t s, t o est ab li sh a st r on g in bo un d t o ur i sm m a r k et a nd t o s us t a in t our is m
g r o wt h a c ou nt r y ne ed s t o do l ot of t hi ng s. T ou r i sm g r o wt h f or a c ou nt r y is s om e wh er e
s yn on ym t o ov er al l g r o wt h an d de ve lo pm en t of t h at co un t r y an d t o t h e s af et y,
h ea lt hi ne ss , o pe nn es s o f t he co un t r y a s a s oc ie t y . H e or sh e is a t r a ve le r , m e an in g, t he y
t r av el t o v ar io us p la ce s f or b us in es s an d le is ur e. T hi s h as a cr i t i ca l im pl ic at io n, am on g
o t h er t hi ng s, a f f e ct i ng f r om bo t h d em an d an d su pp ly si de s. L oo ki ng f r o m t h e de m a nd
s id e t h is i m p li es t h at t r a ve le r s h av e co ns um ed a lm os t t he sa m e s et o r b un dl e of s er vi ce s
a t v ar i ou s d es t i na t i on s a nd e ve nt v en ue s gl ob al l y, an d s o a t t h e po in t of co ns um in g
t he se se r v ic es , pr e se nt ly o r i n f ut ur e, t he y wo ul d c om pa r e t h es e at a g lo ba l le ve l. Th is
d em an d si de im pl ic at io n wi l l pr o m p t t h e co un t r y or r e gi on lo ok in g t o at t r act t o ur is t s t o
i nd uc e q ua li t y an d g lo ba l st a nd ar ds i n t h e i nf r a st r uct ur e an d t ou r i sm se r v ic es t he y a r e
p r o vi di ng .
Bibliography
 VALENZUELA OFFICIAL PAGE https://www.valenzuela.gov.ph/valenzuelaworks/
 PHILHEALTH OFFICIAL PAGE https://www.philhealth.gov.ph/news/2019/new_contri.php
AILM RESORT 79
 SSS OFFICIAL PAGE https://www.sss.gov.ph/sss/DownloadContent?
fileName=2019_Contribution_Schedule.pdf
 MAP https://www.google.com/maps
 DEPARTMENT OF TOURISM PAGE http://www.tourism.gov.ph/
 SECURITIES AND EXCHANGE COMISSION http://www.sec.gov.ph/
 DEPARTMENT OF INTERIOR AND LOCAL GOVERNMENT http://www.sec.gov.ph/
 BUREAU OF INTERNAL REVENUE https://www.bir.gov.ph/index.php/registration-
requirements/secondary-registration/application-for-permit-to-use-crm-and-or-pos.html
Glossary
Accessible - Usable by all people. Whether a hotel, restaurant, or attraction can by enjoyed by people of all
ages and abilities, regardless of physical or other limitations.
Adventure - is an exciting experience that is typically a bold, sometimes risky, undertaking.
Area - can be defined as the space occupied by a flat shape or the surface of an object
Aqua - light bluish-green color; aquamarine
Assets - a useful or valuable thing, person, or quality.
Butterfly - a nectar-feeding insect with two pairs of large, typically brightly colored wings that are covered
with microscopic scales.
Budget - an estimate of income and expenditure for a set period of time.
Bureau - an office or department for transacting particular business.
Buyers - Travel Trade professionals who sell to consumers. They are tour operators, receptive operators,
travel agents and OTAs (online travel agents). They look for destinations and attractions to package and sell
to their customers.
Capital - wealth in the form of money or other assets owned by a person or organization or available
or contributed for a particular purpose such as starting a company or investing.
DILG - The Department of the Interior and Local Government (DILG) is the executive department responsible for
promoting peace and order, ensuring public safety, and strengthening the capability of local government units
DOT - a small round mark or spot.
Expenses - the cost required for something; the money spent on something.
FIT - Foreign Independent Traveler. An international family or small group travelling to the USA. They arrive by
airplane and usually rent cars for transportation.
AILM RESORT 80
Fly drive - A vacation package that includes air transportation and a rental car. Many international tourists
(FITs) prefer to buy these types of packages to explore a destination.
Front-line staff - People who interact with and give service to customers, guests and visitors. For example,
front desk staff at a hotel or a cashier at an attraction.
Fun - enjoyment, amusement, or lighthearted pleasure.

Government - the governing body of a nation, state, or community.
Gross Rate - This is the final rate that your customers pay for your service, i.e. the cost plus your commission.
Group Leader - The person who accompanies and/or leads the people on a group tour. They work for the
Group Tour Operator who sells the tour.
Group Tour Operator - A person who puts together vacation packages for groups. They sell these packages
as products to consumers. They also fit into the category of Buyers.
Ice - frozen water, a brittle transparent crystalline solid.
Inbound operators - Agencies that specialize in providing tour packages to international travelers visiting the
United States. Also known as Receptive Operators. Travel agents from foreign countries will work with an
inbound receptive operator to find a travel package that suits their customers. A couple of examples are Tour
Mappers and ATI, who we’ve worked with.
Inbound Tourism - Tourism generated by visitors from foreign countries. This does not include domestic
travel like visitors from drive markets and in-state visitors.
Itinerary - The planned route for a trip. This is what the travel trade professionals sell to their customers. It’s a
pre-planned experience with where to go, when, and what to expect when you get there.
Leaf - a flattened structure of a higher plant, typically green and blade-like, that is attached to a stem directly
or via a stalk. Leaves are the main organs of photosynthesis and transpiration.
Liabilities - a thing for which someone is responsible, especially a debt or financial obligation. the state of
being responsible for something, especially by law.
Magical - relating to, using, or resembling magic, beautiful or delightful in such a way as to seem removed
from everyday life
Map - a diagrammatic representation of an area of land or sea showing physical features, cities, roads, etc.
Motor coach - Large passenger bus. This is the vehicle most often used for people travelling with group travel
tours.
Net Rate - Hotel room inventory sold via a third-party distributor at prices subject to commission. The Net
Rate is the price for a hotel room without the commission of the third-party distributor. These distributors could
be a travel agent, receptive operator or online travel agent. (See also, Rack Rate)
Partners - The people who own or manage the assets of a region. These partners work closely with their
region’s DMO and benefit from tourism dollars spent at their establishments.
AILM RESORT 81
Quarter - each of four equal or corresponding parts into which something is or can be divided.
Rack Rate - Standard daily rate established for hotel rooms. This rate is typically public, printed on hotel
brochures and listed on websites.
SEC - Securities and Exchange Commission (SEC)

SSS - Philippine Social Security System (SSS) is a social insurance program for employees in the Philippines
Suppliers - Tourism or Travel professionals who sell to businesses aka Buyers. They sell that means business
to business. They work with tourism companies to promote their attraction or destination.
Time - the indefinite continued progress of existence and events in the past, present, and future regarded as
a whole
Unlimited - not limited or restricted in terms of number, quantity, or extent.
Appendices
A. Sample of SSS Contribution Table
AILM RESORT 82
B. Sample of Phil health Table
AILM RESORT 83
C. Sample of DTI Registration Form
AILM RESORT 84
D. Sample of Sanitary Permit Form
AILM RESORT 85
E. Sample of Sec Registration Form
AILM RESORT 86
F. Sample of Mayors Permit
AILM RESORT 87
AILM RESORT 88
G. Sample of BIR Permit
AILM RESORT 89
F. Sample of Fire Safety Inspection Certificate
AILM RESORT 90
F. Sample Uniforms
Insert plssss
AILM RESORT 91

Final Push

Uploaded by

Copyright:

Available Formats

Final Push

Uploaded by

Document Information

Original Description:

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Final Push

Uploaded by

Copyright:

Available Formats

Chapter 1

A.1 BUSINESS HISTORY

A.2 BUSINESS NAME AND LOCATION

"AILM: It's funtastic, four real!"

A.6 GENERAL OBJECTIVES

A.7 SPECIFIC OBJECTIVES

B.1 TYPES OF BUSINESS OWNERSHIP

B.2 NATURE OF BUSINESS

B.3 PROJECT PROPONENT

Food and Beverage

B.5 JOB SPECIFICATION

Administrative Department - Bachelor’s degree in business administration, management,

Finance Knowledgeable in;

Sales and Marketing - A Bachelor’s degree in Marketing, Mathematics, Business

Purchasing Officer - High school degree or equivalent; bachelor’s degree in

- Solid knowledge and understanding of purchasing processes,

- Two years previous experience as purchasing officer, manager,

- Proficient computer skills, including Microsoft Office Suite

- Excellent verbal and written communication skills; able to

- Able to multitask, prioritize, and manage time efficiently

- Accurate and precise attention to detail

- Able to make decisions in a fast-paced environment

B.6 DUTIES AND RESPONSIBILITIES

Bartenders Provides prompt quality service to customers by preparing

B.7 SWOT ANALYSIS

Strengths  Unique combination of theme.

 The only resort in Valenzuela that has exciting activities.

 Caters to different types of guest or customers

 Wide variety of products, services and activities to offer

Weakness  New in the industry

 Hard for new business to gain adequate funding

 Expensive resort operations

 Competitors/ other resort

Opportunities  Rising Tourism together with tourist international

 Local partnership in promotion, advertisement or and other techniques for

Threats  Valenzuela City roads are often experiencing heavy traffic.

 Most parts of Valenzuela are flood prone areas.

C. PRODUCT AND SERVICE

 SHOWER WATER HEATER

RENTAL GEAR/ SWIM WEAR SHOP/ SOUVENIR SHOP

C.3 RECREATIONAL ACTIVITIES

D1. Promo Packages

D.2.5 Social Media

A.1 Gantt chart

STARTED ON-GOING FINISHED

B.1 Hours of operation

Facilities Operating Hours Why’s?

B.2 length of Contract

Pag-ibig Loyalty Card

Regular Housing Loan

B.4 Scheduling of Employees

Position Mon Tue Wed Thurs Fri Sat Sun

Administrativ 10am 10AM 10AM 10AM 10AM 10AM Day-off

Account and 10am 10am 10am 10am 10am Day-off 10am

Resort 10am 10am Day-off 10am 10am 10am 10am

Account and Finance Department

Position Mon Tue Wed Thurs Fri Sat Sun

Accountant 8AM 8AM 8AM Day-off 8AM 8AM 8AM