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    Case 2: Shared IT Secrets

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    Annalyn Arnaldo
    Eric Pantaleon quit his job at IT systems in 1995 and began working for their rival, Sampo Computer. IT systems noticed Sampo was taking their market share, so they investigated and discovered Pantaleon was using IT's customer list and specifications from his time there to make sales at his new job. IT systems suspected Pantaleon was also relying on their customer repair manuals.

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    Case 2: Shared IT Secrets

    Uploaded by

    Annalyn Arnaldo
    886 views1 page
    Eric Pantaleon quit his job at IT systems in 1995 and began working for their rival, Sampo Computer. IT systems noticed Sampo was taking their market share, so they investigated and discovered Pantaleon was using IT's customer list and specifications from his time there to make sales at his new job. IT systems suspected Pantaleon was also relying on their customer repair manuals.

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    Case 2

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    Eric Pantaleon quit his job at IT systems in 1995 and began working for their rival, Sampo Computer. IT systems noticed Sampo was taking their market share, so they investigated and discovered Pantaleon was using IT's customer list and specifications from his time there to make sales at his new job. IT systems suspected Pantaleon was also relying on their customer repair manuals.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    886 views1 page

    Case 2: Shared IT Secrets

    Uploaded by

    Annalyn Arnaldo
    Eric Pantaleon quit his job at IT systems in 1995 and began working for their rival, Sampo Computer. IT systems noticed Sampo was taking their market share, so they investigated and discovered Pantaleon was using IT's customer list and specifications from his time there to make sales at his new job. IT systems suspected Pantaleon was also relying on their customer repair manuals.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    Case 2: Shared IT Secrets

    When employee Eric Pantaleon quit his job in 1995, IT systems, his company, paid little
    attention. Pantaleon was one of the several customer-service representatives of Laguna Philippine-
    based computer company, and the turnover of responsibilities in the department wasn’t smooth.
    Following and uneventful exit interview with human resource officials, Pantaleon left the company start
    a job with IT rival, Sampo Computer, also based in Laguna.

    It might have ended there. But when Pantaleon’s new employer began taking away IT’s
    Marketing share, its top management started to be alarmed. After some checking, IT learned that
    Pantaleon was using inside knowledge of IT’s customer list to make sales. Company officials also
    suspected he might be relying on IT’s customer specifications and repair manuals.

    Question:

    1. Is keeping “trading secrets” still an ethical issue in the age of globalization and advance
    communication technology?
    2. Is Pantaleon’s action unethical, e.g., using the customer list of his previous company for his new
    company? Why or why? Discuss your answer.
    3. If you were Pantaleon, would you also do the same thing as he did? Why or not? Justify your
    answer.

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