Fortianalyzer v6.4.2 Upgrade Guide

FortiAnalyzer - Upgrade Guide
Version 6.4.2
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August 6, 2020
FortiAnalyzer 6.4.2 Upgrade Guide
05-642-653862-2020806
TABLE OF CONTENTS
Change Log 4
Introduction 5
Preparing to Upgrade FortiAnalyzer 6
Downloading files from Customer Service & Support 6
Downloading release notes and firmware images 6
Downloading MIB files for SNMP 7
FortiAnalyzer firmware images 8
FortiAnalyzer VM firmware images 8
Build numbers 10
Reviewing FortiAnalyzer 6.4.2 Release Notes 10
Planning when to upgrade 11
Reviewing status of managed devices 11
CLI example of diagnose log device 11
Reviewing FortiAnalyzer System Settings 12
Backing up configuration files and databases 13
Backing up logs 14
Checking reports 14
Creating a snapshot of VM instances 14
Upgrading FortiAnalyzer 16
Upgrading FortiAnalyzer Firmware 16
Checking FortiAnalyzer log output 19
Checking FortiAnalyzer events 19
Downgrading to previous firmware versions 19
Verifying FortiAnalyzer Upgrade Success 20
Verifying database rebuild success 20
Verifying device and ADOM disk quota 20
Verifying required daemons are running 20
Checking Alert Message Console and notifications 21
Checking managed devices 21
Upgrade Policies for Log Storage 22
Disk space allocation policy 22
Normal ADOM mode 22
Advanced ADOM mode 22
Additional policies 23
Data retention policy 23
Existing ADOMs 23
New ADOMs 23
Supported Models 24
Firmware Upgrade Paths 25
Fortinet Security Fabric 25
FortiAnalyzer 6.4.2 Upgrade Guide 3

Fortinet Technologies Inc.
Change Log
Date Change Description
2020-08-06 Initial release of 6.4.2.

Introduction
This document describes how to upgrade FortiAnalyzer to 6.4.2. This guide is intended to supplement the FortiAnalyzer
Release Notes, and it includes the following sections:
l Preparing to Upgrade FortiAnalyzer on page 6
l Upgrading FortiAnalyzer on page 16
l Verifying FortiAnalyzer Upgrade Success on page 20
l Upgrade Policies for Log Storage on page 22
l Supported Models on page 24
l Firmware Upgrade Paths on page 25
Firmware best practice: Stay current on patch releases for your current major release. Only
upgrade to a new major release or version when you are looking for specific functionality in the
new major release or version. For more information, see the FortiAnalyzer Release Notes on
the Fortinet Document Library (https://docs.fortinet.com/), or contact Fortinet Customer
Service & Support (https://support.fortinet.com/).
Upgrade FortiAnalyzer before upgrading FortiOS, and be sure to maintain release version
compatibility at all times.

Preparing to Upgrade FortiAnalyzer
We recommend performing the following tasks to prepare for a successful upgrade of a FortiAnalyzer unit. Following is
a summary of the preparation tasks and a link to the details for each task.
To prepare for upgrading FortiAnalyzer (summary):
1. Download release notes, firmware images, and SNMP MIB files. See Downloading files from Customer Service &
Support on page 6.
2. Review release notes. See Reviewing FortiAnalyzer 6.4.2 Release Notes on page 10.
3. Plan when to perform the upgrade. See Planning when to upgrade on page 11.
4. Review the status of managed devices. See Reviewing status of managed devices on page 11.
5. Review FortiAnalyzer System Settings pane. See Reviewing FortiAnalyzer System Settings on page 12.
6. Back up configuration files and databases. See Backing up configuration files and databases on page 13.
7. Back up logs. See Backing up logs on page 14.
8. Check reports. See Checking reports on page 14
9. Clone VM instances. See Creating a snapshot of VM instances on page 14.
Downloading files from Customer Service & Support
You can download release notes and firmware images from the Fortinet Customer Service & Support portal at
https://support.fortinet.com. If you are using SNMP to monitor equipment, you can also download MIB files from the
Fortinet Customer Service & Support portal.
This section contains the following topics:
l Downloading release notes and firmware images on page 6
l Downloading MIB files for SNMP on page 7
l FortiAnalyzer firmware images on page 8
l FortiAnalyzer VM firmware images on page 8
l Build numbers on page 10
Downloading release notes and firmware images
Release notes are available for download from the Fortinet Customer Service & Support portal
(https://support.fortinet.com/).
Firmware images can be downloaded from the following locations:
l FortiGuard: From FortiAnalyzer GUI, you can view the recommended firmware upgrade path, download the
firmware from FortiGuard, and upgrade the firmware.

l Fortinet Customer Service & Support portal: Firmware images are organized by firmware version, major release,
and patch release. You can download the firmware image, and then upload the firmware image to FortiAnalyzer
GUI.
This section describes how to download firmware images from the Fortinet Customer Service & Support portal. For
information about downloading firmware images from FortiGuard, see Upgrading FortiAnalyzer Firmware on page 16.
For information about the naming convention of firmware images and VM firmware images, see FortiAnalyzer firmware
images on page 8, FortiAnalyzer VM firmware images on page 8, and Build numbers on page 10.
We recommend running an MD5 checksum on the firmware image file.
To download release notes and firmware images:
1. Log in to the Fortinet Customer Service & Support portal at https://support.fortinet.com.

2. Go to Download > Firmware Images.
3. In the Select Product dropdown list, select FortiAnalyzer.
4. Download the release notes for the 6.4.2 build:
a. On the Release Notes tab, click the 6.4.2 Build <number> link.
The Document Library is displayed.
b. Download the release notes.
5. Download the firmware image:
a. Return to the Fortinet Customer Service & Support portal, and click the Download tab.
b. Go to the v6.00 > 6.4 > 6.4.2 folder, and locate the firmware image for your device or VM.
c. Download the firmware image by clicking the HTTPS link.
An HTTPS connection is used to download the firmware image.
d. Click the Checksum link for the image that you downloaded.
The image file name and checksum code are displayed in the Get Checksum Code dialog box.
e. Confirm that the checksum of the downloaded image file matches the checksum provided on the download
site.
Downloading MIB files for SNMP
If you are not using SNMP to monitor equipment, you can skip this procedure.
If you are using SNMP to monitor equipment, download the following MIB file from the Fortinet Customer Service &
Support portal:
l FORTINET-FORTIMANAGER-FORTIANALYZER-MIB.mib, which is used with both FortiManager and
FortiAnalyzer

To download SNMP MIB files:
1. Log in to the Fortinet Customer Service & Support portal at https://support.fortinet.com.

2. Go to Download > Firmware Images.
3. In the Select Product dropdown list, select FortiAnalyzer.
4. Download the MIB file for the FortiAnalyzer 6.4.2 release:
a. On the Download tab, go to the v6.00 > 6.4 > 6.4.2 > MIB folder.
b. Download the MIB file by clicking the HTTPS link.
An HTTPS connection is used to download the file.
FortiAnalyzer firmware images
The firmware images in the folders follow a specific naming convention, and each firmware image is specific to the
device model or VM.
For example, the FAZ_1000D-v6-build0092-FORTINET.out image found in the /FortiAnalyzer/v6.00/6.4/6.4.0/
folder is specific to the FortiAnalyzer 1000D device model.
FortiAnalyzer VM firmware images
Fortinet provides FortiAnalyzer VM firmware images for a number of virtualization environments.
For more information, see the FortiAnalyzer data sheet at

https://www.fortinet.com/products/management/fortianalyzer.html.
VM installation guides are available in the Fortinet Document Library.
AliCloud
The 64-bit AliCloud image is available in the Alibaba Cloud.
File Notes
.out Download the 64-bit firmware image to upgrade your existing FortiAnalyzer VM installation.
Amazon Web Services
The 64-bit Amazon Machine Image (AMI) is available in the AWS Marketplace.
File Notes

Citrix XenServer and Open Source XenServer
File Notes
.out Download the 64-bit firmware image to upgrade your existing FortiAnalyzer VM
installation.
.out.OpenXen.zip Download the 64-bit package for a new FortiAnalyzer VM installation. This package
contains the QCOW2 file for the Open Source Xen Server.
.out.CitrixXen.zip Download the 64-bit package for a new FortiAnalyzer VM installation. This package
contains the Citrix XenServer Virtual Appliance (XVA), Virtual Hard Disk (VHD), and
OVF files.
Google Cloud
The 64-bit Google Cloud image is available in Google Cloud.
File Notes
installation.
.out.gcp.tar.gz Download the 64-bit package for a new FortiAnalyzer VM installation.
Linux KVM
File Notes
.out.kvm.zip Download the 64-bit package for a new FortiAnalyzer VM installation. This package contains
QCOW2 that can be used by qemu.
Microsoft Azure
The files for Microsoft Azure have AZURE in the filenames, for example FMG_VM64_AZURE-v<number>-
build<number>-FORTINET.out.
File Notes
.out Download the firmware image to upgrade your existing FortiAnalyzer VM installation
Microsoft Hyper-V Server
File Notes
.out Download the firmware image to upgrade your existing FortiAnalyzer VM installation
.hyperv.zip Download the package for a new FortiAnalyzer VM installation. This package contains a
Virtual Hard Disk (VHD) file for Microsoft Hyper-V Server.

Oracle Cloud
File Notes
installation.
.out.OpenXen.zip Download the 64-bit package for a new FortiAnalyzer VM installation. This package
contains the QCOW2 file for the Open Source Xen Server.
VMware ESX/ESXi
File Notes
.ovf.zip Download the 64-bit package for a new FortiAnalyzer VM installation. This package contains
an Open Virtualization Format (OVF) file for VMware and two Virtual Machine Disk Format
(VMDK) files used by the OVF file during deployment.
FortiAnalyzer 5.6.0 and later uses a different network interface mapping for ESX VM
networks. After upgrading to FortiAnalyzer 6.4.2, edit the ESX VM network mapping to
preserve network connectivity.
l port1 — Network Adapter 1
New FortiAnalyzer 6.4.2 VM installations use the correct mapping with ESX 5.5 and later.
Build numbers
Firmware images are generally documented as build numbers. New models may be released from a branch of the
regular firmware release. As such, the build number found in the System Settings > Dashboard > System Information
widget and the output from the get system status CLI command displays this four-digit build number as the build
number.
To confirm that you are running the proper build, the output from the get system status CLI command has a
Branch Point field that displays the regular build number.
Ensure that FortiAnalyzer 6.4.2 can run on your FortiAnalyzer model. See Supported Models on page 24.
Reviewing FortiAnalyzer 6.4.2 Release Notes
After you download the release notes for FortiAnalyzer 6.4.2, review the special notices, upgrade information, product
integration and support, resolved issues, and known issues.

Planning when to upgrade
Plan a maintenance window to complete the firmware upgrade. If possible, you may want to set up a test environment
to ensure that the upgrade does not negatively impact your network or managed devices.
Reviewing status of managed devices
Before starting an upgrade, use the Device Manager pane to review the status of all logging devices to ensure 0 devices
have a status of Log Status Down.
Either correct devices with a Log Status Down status or make note of them prior to starting the upgrade.
Following is an example of the Device Manager pane with 7 devices that have a status of Log Status Down.
You can use the following CLI commands to review the status of managed devices. Use this command to check that
device and ADOM disk quota are correct before and after the upgrade.
l diagnose log device
l CLI example of diagnose log device on page 11
CLI example of diagnose log device
Run this command before the upgrade and keep the output. After the upgrade, run this command again and check that
device and ADOM disk quota are correct.
Following is an example of the CLI output for the diagnose log device command:
FAZ1000E # diagnose log device
Device Name Device ID Used Space(logs/quarantine/content/IPS) Allocated Space Used%
CSF-81E-HA FGHA0815848309_CID 163.4MB( 163.4MB/ 0.0KB/ 0.0KB/ 0.0KB) unlimited n/a
|- HA cluster member: FG81EP4Q16000393
|- HA cluster member: FG81EP4Q16001954
FG101E-L2 FG101E4Q17001425 0.0KB( 0.0KB/ 0.0KB/ 0.0KB/ 0.0KB) unlimited n/a
FG101E-L3 FG101E4Q17001278 0.0KB( 0.0KB/ 0.0KB/ 0.0KB/ 0.0KB) unlimited n/a
FG280DPOE-L3 FG280P4614800182 18.0MB( 18.0MB/ 0.0KB/ 0.0KB/ 0.0KB) unlimited n/a
FGT100D-HA FGHA000879790946_CID 0.0KB( 0.0KB/ 0.0KB/ 0.0KB/ 0.0KB) unlimited n/a
|- HA cluster member: FG100D3G13802934
|- HA cluster member: FG100D3G14811667
FGT200DPOE-L1-root FGP2046148316 10.6MB( 10.6MB/ 0.0KB/ 0.0KB/ 0.0KB) unlimited n/a
FGVM-076-L2 FGVM020000069046 4.7MB( 4.7MB/ 0.0KB/ 0.0KB/ 0.0KB) unlimited n/a

vm1 FGVM021111111111 0.0KB( 0.0KB/ 0.0KB/ 0.0KB/ 0.0KB) unlimited n/a

Total: 8 log devices, used=196.7MB quota=unlimited
AdomName AdomOID Type Logs Database

[Retention Quota UsedSpace(logs/quarantine/content/IPS) Used%] [Retention Quota
Used Used%]
FortiAnalyzer 108 FAZ 365days 300.0MB 0.0KB( 0.0KB/ 0.0KB/ 0.0KB/ 0.0KB) 0.0% 60days 700.0MB
0.0KB 0.0%
FortiAuthenticator 124 FAC 365days 300.0MB 0.0KB( 0.0KB/ 0.0KB/ 0.0KB/ 0.0KB) 0.0% 60days
700.0MB 0.0KB 0.0%
FortiCache 112 FCH 365days 300.0MB 0.0KB( 0.0KB/ 0.0KB/ 0.0KB/ 0.0KB) 0.0% 60days 700.0MB
0.0KB 0.0%
FortiCarrier 104 FGT 365days 300.0MB 0.0KB( 0.0KB/ 0.0KB/ 0.0KB/ 0.0KB) 0.0% 60days 700.0MB
0.0KB 0.0%
FortiClient 114 FCT 365days 300.0MB 0.0KB( 0.0KB/ 0.0KB/ 0.0KB/ 0.0KB) 0.0% 60days 700.0MB
0.0KB 0.0%
FortiDDoS 122 FDD 365days 300.0MB 0.0KB( 0.0KB/ 0.0KB/ 0.0KB/ 0.0KB) 0.0% 60days 700.0MB
0.0KB 0.0%
FortiMail 106 FML 365days 300.0MB 0.0KB( 0.0KB/ 0.0KB/ 0.0KB/ 0.0KB) 0.0% 60days 700.0MB
0.0KB 0.0%
FortiManager 118 FMG 365days 300.0MB 0.0KB( 0.0KB/ 0.0KB/ 0.0KB/ 0.0KB) 0.0% 60days 700.0MB
0.0KB 0.0%
FortiSandbox 120 FSA 365days 300.0MB 0.0KB( 0.0KB/ 0.0KB/ 0.0KB/ 0.0KB) 0.0% 60days 700.0MB
0.0KB 0.0%
FortiWeb 110 FWB 365days 300.0MB 0.0KB( 0.0KB/ 0.0KB/ 0.0KB/ 0.0KB) 0.0% 60days 700.0MB
0.0KB 0.0%
Syslog 116 SYS 365days 300.0MB 0.0KB( 0.0KB/ 0.0KB/ 0.0KB/ 0.0KB) 0.0% 60days 700.0MB
0.0KB 0.0%
root 3 FGT 365days 15.0GB 196.7MB( 196.7MB/ 0.0KB/ 0.0KB/ 0.0KB) 1.3% 60days 35.0GB
264.5MB 0.7%
Total usage: 12 ADOMs, logs=196.7MB database=331.3MB(ADOMs usage:264.5MB + Internal

Usage:66.8MB)
Total Quota Summary:

Total Quota Allocated Available Allocate%
10700.4GB 110.7GB 10589.7GB 1.0 %
System Storage Summary:

Total Used Available Use%
11000.4GB 17.5GB 10982.9GB 0.2 %
Reserved space: 300.0GB ( 2.7% of total space).
Reviewing FortiAnalyzer System Settings
Before starting an upgrade, go to System Settings to review the following widgets:

l License Information widget
l System Resources widget to check for high memory and CPU usage
It is also recommended to check the Alert Message Console and the list of notifications.

Following is an example of the System Settings Dashboard with the License Information and System Resources
widgets:
Following is an example of the Notification list:
Backing up configuration files and databases
Back up the FortiAnalyzer configuration file and databases.

It is recommended that you create a system backup file and save this configuration to your local computer. The device
configuration file is saved with a .dat extension.
It is also recommended that you verify the integrity of your backup file.
When the database is larger than 2.8 GB, back up the configuration file to an FTP, SFTP, or
SCP server using the following CLI command:
execute backup all-settings {ftp | sftp} <ip> <path/filename of server>
<username on server> <password> <crptpasswd>
execute backup all-settings scp <ip> <path/filename of server> <SSH
certificate> <crptpasswd>
For more information, see the FortiAnalyzer CLI Reference.

To verify the integrity of a backup file:
1. Go to System Settings > Dashboard.

2. In the System Information widget, click Backup. The Backup dialog box opens.
3. In the Encryption line, deselect the checkbox so that the backup is not encrypted.
4. Click OK and save the backup file on your local computer.
5. Locate the backup file and change the file extension from .dat to .tgz.
6. Decompress the backup file and verify that the decompression is successful.
If the decompression fails, then the backup process has likely also failed.
To back up your system configuration:

2. In the System Information widget, click Backup. The Backup dialog box opens.
3. If you wish, select the checkbox to encrypt the backup file, and enter a password.
4. Click OK and save the backup file on your local computer.
If you encrypt the backup file, you must use the same password to restore this backup file.
Backing up logs
It is recommended to back up logs before an upgrade.

execute backup logs <device name(s)> {ftp | scp | sftp} <ip> <username> <passwd> <directory>
[vdlist]
It is also recommended to send logs to a temporary FortiAnalyzer or syslog server during the upgrade.
Checking reports
Wait until all the running reports are completed, and ensure that no reports are scheduled to run during the upgrade.
You can use the following CLI commands to check for running and pending reports:
FAZ1000D # dia report status running
FAZ1000D # dia report status pending
Creating a snapshot of VM instances
In VM environments, it is recommended to stop the VM instance and take a snapshot or clone of the VM instance before
the upgrade. If there are issues with the upgrade, you can revert to the VM snapshot or clone.

Avoid taking snapshots when applications in the virtual machine are communicating with
other computers.
If you are upgrading a FortiAnalyzer VM, make sure your VM partition has more than 512MB (1024MB or more
recommended) and your VM server is up to date.

Upgrading FortiAnalyzer
You can upgrade FortiAnalyzer 6.2.0 or later to FortiAnalyzer 6.4.2. If you are upgrading from versions earlier than
6.2.0, you must upgrade to FortiAnalyzer 6.2.0 first, and then to 6.4.2. We recommend that you upgrade to the latest
version of FortiAnalyzer 6.2.
When upgrading to FortiAnalyzer 6.4.2 from FortiAnalyzer 5.4.0 and later, you are not
required to wait for a database rebuild before upgrading to the next firmware release in your
upgrade path, if your upgrade path involves multiple steps.
For other upgrade paths, see Firmware Upgrade Paths on page 25.
l Upgrading FortiAnalyzer Firmware on page 16
l Checking FortiAnalyzer log output on page 19
l Checking FortiAnalyzer events on page 19
l Downgrading to previous firmware versions on page 19
Upgrading the device firmware can trigger an SQL database rebuild. New logs are not
available until the rebuild is complete. The time required to rebuild the database depends on
the size of the database. You can use the diagnose sql status rebuild-db
command to display the SQL log database rebuild status.
The following features are not available until the SQL database rebuild is complete:
FortiView, Log View, Event Management, and Reports.
Upgrading FortiAnalyzer Firmware
This section describes how to upgrade FortiAnalyzer firmware. You can use the following methods to upgrade firmware:
l From the FortiAnalyzer GUI, download the firmware from FortiGuard and upgrade the unit.
l From the FortiAnalyzer GUI, upload the firmware that you previously downloaded from the Customer Service
& Support portal.
Fortinet recommends uploading firmware to FortiAnalyzer by using a server that is in the

same location as the FortiAnalyzer. This helps avoid timeouts.
For the Collector-Analyzer architecture upgrade, Fortinet recommends upgrading the

Analyzer first. Upgrading the Collector first might affect the Analyzer’s performance.

To upgrade firmware for a cluster, Fortinet recommends upgrading the HA secondary units
first, followed by the HA primary unit last. To avoid losing log information, wait until each
FAZ upgrade has finished before proceeding to the next.
To upgrade firmware using FortiGuard:

2. In the System Information widget, go to the Firmware Version field, and click the Upgrade Firmware icon.
3. In the FortiGuard Firmware list, select the version of FortiAnalyzer for upgrade, and click OK.
The FortiGuard Firmware box displays all FortiManager firmware images available for upgrade. A green checkmark
displays beside the recommended image for FortiAnalyzer upgrade.
If you select an image without a green checkmark, a confirmation dialog box is displayed. Click OK to continue.
FortiAnalyzer downloads the firmware image from FortiGuard.
FortiAnalyzer uses the downloaded image to update its firmware, and then restarts.
It is recommended to view the console log output during upgrade. See Checking FortiAnalyzer log output on page
19.
4. When the login window displays, log into FortiAnalyzer.
When the upgrade completes, you might have to refresh your web browser to see the
login window.
5. If the database needs rebuilding, you can monitor the rebuild status by double-clicking the Rebuilding DB status in
the toolbar.
The rebuild process includes two steps. When it’s done, you see the Rebuilding log database was completed
message.

Some features are unavailable while the SQL database is rebuilding.
6. Review the System Settings > Event Log for any additional errors. See Checking FortiAnalyzer events on page 19.
To upgrade firmware using an image downloaded from the Customer Service & Support portal:

2. In the System Information widget, go to the Firmware Version field, and click the Upgrade Firmware icon.
3. In the Firmware Upload dialog box, click Browse to locate the firmware package (.out file) that you downloaded
from the Customer Service & Support portal, and click Open.
4. Click OK.
The firmware image is uploaded. When the upgrade completes, a message confirms a successful upgrade.
It is recommended to view the console log output during upgrade. See Checking FortiAnalyzer log output on page
19.
5. When the login window displays, log into FortiAnalyzer.
When the upgrade completes, you might have to refresh your web browser to see the
login window.
6. If the database needs rebuilding, you can monitor the rebuild status by double-clicking the Rebuilding DB status in
the toolbar.
The rebuild process includes two steps. When it’s done, you see the Rebuilding log database was completed
message.
Some features are unavailable while the SQL database is rebuilding.
7. Review the System Settings > Event Log for any additional errors. See Checking FortiAnalyzer events on page 19.
Optionally, you can upgrade firmware stored on an FTP or TFTP server using the following
CLI command:
execute restore image {ftp | tftp} <file path to server> <IP of server>
<username on server> <password>
For more information, see the FortiAnalyzer CLI Reference.

Checking FortiAnalyzer log output
While upgrading a FortiAnalyzer unit, use the console to check the log output in real-time. Check for any errors or
warnings.
Following is a sample console output of an upgrade:
Serial number:FAZ-VM0000000001
Upgrading geography IP data...Done.
Initialize file systems...
Old version: v5.4.3-build1187 branchpt1187 170518 (GA)
New version: v5.4.4-build1220 branchpt1220 170928 (GA)
Global DB running version is 429, built-in DB schema version is 429
Upgrading report config from version:5. patch:3, branch point:1187
Exporting existing config... (step 1/4)
export (13/13) adoms. took 14 sec.
Initializing default config... (step 2/4)
init (13/13) adoms. took 12 sec.
Upgrading existing config... (step 3/4)
Upgrading V5.4.2->V5.4.3...
process (13/13) adoms. took 19 sec.
Importing upgraded config... (step 4/4)
import (13/13) adoms. took 10 sec.
Upgrade report config completed. took 55 sec.
Checking FortiAnalyzer events
After upgrading, it is recommended to check all messages logged to the FortiAnalyzer Event Log. If you find any errors,
you can fix the errors before continuing.
Following is an example of messages in the FortiAnalyzer Event Log:
Downgrading to previous firmware versions
FortiAnalyzer does not provide a full downgrade path. You can downgrade to a previous firmware release using the GUI
or CLI, but this causes configuration loss. A system reset is required after the firmware downgrade. To reset the system,
use the following CLI commands via a console port connection:
execute reset {all-settings | all-except-ip}
execute format {disk | disk-ext4 | disk-ext3}

Verifying FortiAnalyzer Upgrade Success
Once the upgrade is complete, check the FortiAnalyzer unit to ensure that the upgrade was successful. This section
describes items you should check.
By default, the SQL database is disabled for the Collector mode in 5.4 and later to optimize
performance. For a Collector with the SQL database enabled, the SQL database is disabled
after upgrade. You can re-enable the SQL storage settings to view logs and analytics with the
following CLI commands:
config system sql
set status local
end

l Verifying database rebuild success on page 20
l Verifying device and ADOM disk quota on page 20
l Verifying required daemons are running on page 20
l Checking Alert Message Console and notifications on page 21
l Checking managed devices on page 21
Verifying database rebuild success
Upgrade automatically triggers an SQL rebuild post upgrade to 6.0, which must complete for FortiAnalyzer to function
normally. Verify the database rebuild status using the following CLI command:
diagnose sql status rebuild-db
Verifying device and ADOM disk quota
Run the diagnose log device CLI command after the upgrade and compare it to the output before the upgrade.
Check that the device and ADOM disk quota allocations are correct. See CLI example of diagnose log device on page
11.
Verifying required daemons are running
Use the following CLI commands to check that the following daemons are running:
l diagnose test application fortilogd 1
l diagnose test application sqllogd 2

Verifying FortiAnalyzer Upgrade Success
l diagnose test application oftpd 2

l diagnose test application oftpd 3
l diagnose test application fazcfgd 2
Checking Alert Message Console and notifications
After the FortiAnalyzer upgrade completes, check the Alert Message Console and list of notifications for any messages
that might indicate problems with the upgrade.
l In System Settings > Dashboard, check the Alert Message Console widget.
l Click the Notification icon and review any notifications.
For information on accessing system settings, see Reviewing FortiAnalyzer System Settings on page 12.
Checking managed devices
After the FortiAnalyzer upgrade completes, check the managed devices in the GUI.
To check managed devices:
1. Refresh the browser and log back into the device GUI.
2. Go to Device Manager, and ensure that all formerly added devices are still listed.
3. In Device Manager, select each ADOM and ensure that managed devices reflect the appropriate connectivity
state.
Following is an example of the quick status bar in Device Manager where you can check the connectivity status of
managed devices. It might take some time for FortiAnalyzer to establish connectivity after the upgrade.
4. Launch other functional modules and make sure they work properly.

Upgrade Policies for Log Storage
This section describes how the upgrade from FortiAnalyzer 5.2.x to 5.4.0 and later affects the disk allocation policy and
the data retention policy, and it contains the following topics:
l Disk space allocation policy on page 22
l Data retention policy on page 23
This section applies only when upgrading FortiAnalyzer 5.2.x to 5.4.0 and later because log
storage policies changed in FortiAnalyzer 5.4.0.
Disk space allocation policy
For FortiAnalyzer 5.2 and earlier, disk space is allocated per device. Starting in FortiAnalyzer 5.4, disk space can be
allocated per ADOM. Following is the policy governing disk space allocation when FortiAnalyzer is upgraded from 5.2 to
5.4.0 and later.
Normal ADOM mode
For FortiAnalyzer working in the Normal ADOM mode, after upgrading to 5.4.0 and later, the ADOM for each managed
device (with or without VDOMs) is allocated the disk space of the device before upgrade plus 10%.
For example, a FortiGate device allotted 30GB in 5.2 gets 33GB (30GB + 10%) to the ADOM of this FortiGate device
after the upgrade to FortiAnalyzer 5.4.0 and later.
Advanced ADOM mode
For FortiAnalyzer working in the Advanced ADOM mode, after upgrading to 5.4.0 and later, the disk space of the device
is split among the VDOMs of different ADOMs proportional to the log distribution across the VDOMs. Each ADOM also
gets 10% extra.
For example, the disk quota for Device-A is 10GB in 5.2. Device-A consists of three VDOMs: root VDOM (the
management VDOM), VDOM1, and VDOM2, which are assigned to ADOM root, ADOM1, and ADOM2 respectively.
During the upgrade, FortiAnalyzer calculates that 10% of Device-A log files are from root VDOM, 30% from VDOM1,
and 60% from VDOM2. Accordingly, FortiAnalyzer assigns 1.1GB (1GB + 10%) to ADOM root, 3.3GB (3GB + 10%) to
ADOM1, and 6.6GB (6GB+ 10%) to ADOM2.

Upgrade Policies for Log Storage
Additional policies
When the content files of the device, including DLP (data leak prevention) files, antivirus quarantine files, and IPS
(intrusion prevention system) packet captures, use more than 40% of its disk quota, FortiAnalyzer adds extra space to
the device.
ADOM disk quota is recommended to be at least 1GB in 5.4. If the disk quota of a device is less than 1GB before
upgrading to 5.4.x, the ADOM quota for the device is adjusted to 1GB after upgrading to 5.4.x.
This adjustment might cause the total allocated disk space to exceed the actual device disk
space. Verify using the diagnose log device command. If necessary, you can adjust
the disk space back to less than 1GB.
Data retention policy
This section describes how the upgrade from FortiAnalyzer 5.2.x to 5.4.0 and later affects the data retention policy for
existing and new ADOMs.
Existing ADOMs
For existing ADOMs, both Archive logs and Analytics logs are kept for 365 days + the age in days of the oldest
Archive/Analytics logs respectively. For example, the oldest Archive logs of a device were generated on February 1,
2016, and the oldest Analytics logs were generated on March 1, 2016. Today is April 7. So the oldest Archive logs are 67
days old, and the oldest Analytics logs are 38 days old. After upgrade to 5.4.0 and later, FortiAnalyzer will keep the
Archive logs for 365+67=432 days, and keep the Analytics logs for 365+38=403 days.
New ADOMs
For newly created ADOMs, Archive logs are kept for 365 days, and Analytics logs are kept for 60 days.

Supported Models
FortiAnalyzer version 6.4.2 supports the following models:
FortiAnalyzer FortiAnalyzer VM
FAZ-200F FAZ-VM64
FAZ-300F FAZ-VM64-Ali
FAZ-400E FAZ-VM64-AWS
FAZ-800F FAZ-VM64-AWS-OnDemand
FAZ-1000E FAZ-VM64-Azure
FAZ-2000E FAZ-VM64-GCP
FAZ-3000E FAZ-VM64-HV
FAZ-1000F FAZ-VM64-KVM
FAZ-3000F FAZ-VM64-OPC
FAZ-3500E FAZ-VM64-XEN (Citrix XenServer and Open Source Xen)
FAZ-3500F
FAZ-3500G
FAZ-3700F
FAZ-3900E

Firmware Upgrade Paths
You can upgrade FortiAnalyzer from the latest version of 6.2 directly to FortiAnalyzer 6.4.2.
The following table identifies the supported FortiAnalyzer upgrade paths and whether the upgrade requires a rebuild of
the log database. If you need information about upgrading to FortiAnalyzer 5.2, 5.4, 5.6, 6.0 or 6.2, see the
corresponding FortiAnalyzer Upgrade Guide.
Initial Version Upgrade to Log Database Rebuild
6.4.0 Latest 6.4 version Yes
6.2.0 or later Latest 6.2 version, then to latest 6.4 version Yes
FortiGate units with logdisk buffer log data while FortiAnalyzer units are rebooting. In most
cases, the buffer is enough to cover the time needed for FortiAnalyzer to reboot. However,
Fortinet still recommends configuring multiple log destinations to ensure no logs are lost.
Fortinet Security Fabric
If you are upgrading the firmware for a FortiAnalyzer unit that is part of a FortiOS Security Fabric, be aware of how the
FortiOS Security Fabric upgrade affects the FortiAnalyzer upgrade. You must upgrade the products in the Security
Fabric in a specific order. For example, you must upgrade FortiAnalyzer to 6.4.0 or later before you upgrade FortiOS to
6.4.0 or later.

Copyright© 2020 Fortinet, Inc. All rights reserved. Fortinet®, FortiGate®, FortiCare® and FortiGuard®, and certain other marks are registered trademarks of Fortinet, Inc., in
the U.S. and other jurisdictions, and other Fortinet names herein may also be registered and/or common law trademarks of Fortinet. All other product or company names may be
trademarks of their respective owners. Performance and other metrics contained herein were attained in internal lab tests under ideal conditions, and actual performance and
other results may vary. Network variables, different network environments and other conditions may affect performance results. Nothing herein represents any binding
commitment by Fortinet, and Fortinet disclaims all warranties, whether express or implied, except to the extent Fortinet enters a binding written contract, signed by Fortinet’s
General Counsel, with a purchaser that expressly warrants that the identified product will perform according to certain expressly-identified performance metrics and, in such
event, only the specific performance metrics expressly identified in such binding written contract shall be binding on Fortinet. For absolute clarity, any such warranty will be
limited to performance in the same ideal conditions as in Fortinet’s internal lab tests. In no event does Fortinet make any commitment related to future deliverables, features or
development, and circumstances may change such that any forward-looking statements herein are not accurate. Fortinet disclaims in full any covenants, representations, and
guarantees pursuant hereto, whether express or implied. Fortinet reserves the right to change, modify, transfer, or otherwise revise this publication without notice, and the most
current version of the publication shall be applicable.

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FortiAnalyzer - Upgrade Guide

FORTINET VIDEO GUIDE

CUSTOMER SERVICE & SUPPORT

FORTINET TRAINING & CERTIFICATION PROGRAM

END USER LICENSE AGREEMENT

FortiAnalyzer 6.4.2 Upgrade Guide 3

Date Change Description

2020-08-06 Initial release of 6.4.2.

FortiAnalyzer 6.4.2 Upgrade Guide 4

FortiAnalyzer 6.4.2 Upgrade Guide 5

To prepare for upgrading FortiAnalyzer (summary):

Downloading files from Customer Service & Support

Downloading release notes and firmware images

FortiAnalyzer 6.4.2 Upgrade Guide 6

We recommend running an MD5 checksum on the firmware image file.

To download release notes and firmware images:

1. Log in to the Fortinet Customer Service & Support portal at https://support.fortinet.com.

Downloading MIB files for SNMP

FortiAnalyzer 6.4.2 Upgrade Guide 7

To download SNMP MIB files:

1. Log in to the Fortinet Customer Service & Support portal at https://support.fortinet.com.

FortiAnalyzer firmware images

FortiAnalyzer VM firmware images

Fortinet provides FortiAnalyzer VM firmware images for a number of virtualization environments.

For more information, see the FortiAnalyzer data sheet at

The 64-bit AliCloud image is available in the Alibaba Cloud.

Amazon Web Services

FortiAnalyzer 6.4.2 Upgrade Guide 8

Citrix XenServer and Open Source XenServer

The 64-bit Google Cloud image is available in Google Cloud.

Microsoft Hyper-V Server

FortiAnalyzer 6.4.2 Upgrade Guide 9

Reviewing FortiAnalyzer 6.4.2 Release Notes

FortiAnalyzer 6.4.2 Upgrade Guide 10

Planning when to upgrade

Reviewing status of managed devices

CLI example of diagnose log device

FortiAnalyzer 6.4.2 Upgrade Guide 11

vm1 FGVM021111111111 0.0KB( 0.0KB/ 0.0KB/ 0.0KB/ 0.0KB) unlimited n/a

AdomName AdomOID Type Logs Database

Total usage: 12 ADOMs, logs=196.7MB database=331.3MB(ADOMs usage:264.5MB + Internal

Total Quota Summary:

System Storage Summary:

Reserved space: 300.0GB ( 2.7% of total space).

Reviewing FortiAnalyzer System Settings

Before starting an upgrade, go to System Settings to review the following widgets:

FortiAnalyzer 6.4.2 Upgrade Guide 12

Following is an example of the Notification list:

Backing up configuration files and databases

Back up the FortiAnalyzer configuration file and databases.

FortiAnalyzer 6.4.2 Upgrade Guide 13

To verify the integrity of a backup file:

1. Go to System Settings > Dashboard.

To back up your system configuration:

1. Go to System Settings > Dashboard.

It is recommended to back up logs before an upgrade.

Creating a snapshot of VM instances

FortiAnalyzer 6.4.2 Upgrade Guide 14

FortiAnalyzer 6.4.2 Upgrade Guide 15