Definition of Smart Metering and Applications and Identification of Benefits

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Definition of Smart Metering and Applications and Identification of Benefits
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Definition of Smart Metering and Applications
________________________________________________________________________________
Definition of Smart Metering and Applications and

Identification of Benefits
Deliverable D3 of the European Smart Metering
Alliance ESMA, State of art.
editor Pekka Koponen, VTT
3 January 2007
Authors: Pekka Koponen (ed.), Luis Diaz Saco, Nigel Orchard, Tomas Vorisek, John Parsons,
Claudio Rochas, Adrei Z. Morch, Vitor Lopes, Mikael Togeby.
________________________________________________________________________________
Document history
Revisions
Date Author Changes
9.2.2007 P. Koponen, VTT Skeleton draft

23.3.2007 P. Koponen, VTT Definitions of smart metering, ranking of the applications
(Table 1) and identification of benefits and beneficiaries
(Table 2) based on the contributions of all the authors.
Application definitions (Chapter 3) added based on
contributions by J. Parsons, C. Rochas, A. Z. Morch, M.
Togeby, N. Orchard and P. Koponen.
30.3.2007 P. Koponen, VTT Taking into account comments by A.Z. Morch + New
figure 1 and Chapter 5.5. + Additions and corrections all
over the document.
20.4.2007 P. Koponen, VTT Comments by Luis Diaz Saco /Endesa and John Parsons
/Beama taken into account
25.4.2007 P. Koponen, VTT Some comments by M. Togeby taken into account
6.6.2007 P. Koponen, VTT A misprint of a name on the front page corrected. Text
added to chapter 5.1. A definition from USA sent by J.
Parsons added to Appendix A.
4.7.2007 C. Rochas, Ekodoma Review
20.7.2007 P. Koponen, VTT Review by C. Rochas taken into account
26.7.2007 P. Koponen, VTT Minor formatting
27.7.2007 P. Koponen, VTT Definitions 12) and 13) added to the Appendix A
02.01.2008 P. Koponen, VTT No comments from the ESMA Alliance Members have
been received and the extended commenting time has
ended. Minor semantic corrections and harmonisation with
the ESMA glossary. Two references to literature added.
Two definitions added to Appendix A.
2
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Contents
1 Introduction ................................................................................................................. 4
1.1 Background ............................................................................................................ 4
1.2 Objectives of this report ......................................................................................... 4
1.3 Outline of this report .................................................................................................... 4
2 Definition of smart metering ........................................................................................ 5
2.1 Smart meters .......................................................................................................... 5
2.2 Smart metering ....................................................................................................... 6
3 Applications of smart metering .................................................................................... 7
3.1 Settlement and billing ............................................................................................ 7
3.2 State estimation of power distribution networks ................................................... 7
3.3 Monitoring of power quality and reliability .......................................................... 8
3.4 Customer service by DSO, RESC and ESCO ........................................................ 8
3.5 Load analysis, modelling and forecasting .............................................................. 9
3.6 Improving competition and efficiency in energy markets ..................................... 9
3.7 Demand response for electricity market and for network operation support, peak
load limitation ......................................................................................................... 9
3.8 Ancillary services such as frequency controlled reserve, voltage and reactive power
control ................................................................................................................... 10
3.9 Services for monitoring and improving energy efficiency of end use and dispersed
generation, Customer information feedback ........................................................ 11
3.10 Providing information for authorities and researchers ......................................... 11
3.11 End use energy management ................................................................................ 12
3.12 Energy saving ........................................................................................................12
3.13 Smart homes ......................................................................................................... 13
3.14 Virtual Power Plant, embedded renewables and cogeneration ............................. 14
3.15 Preventive maintenance and analysis of failures ................................................. 14
3.16 Safety, security, telemedicine, social alarm services ............................................ 15
3.17 Prepayment ........................................................................................................... 15
3.18 Meter management ............................................................................................... 15
3.19 Connect, disconnect, limit load remotely ............................................................. 16
3.20 Fraud detection ......................................................................................................16
3.21 Tariff setting (Time of Use, Maximum Demand, Seasonal) ................................ 17
4 Importance of applications in ESMA ........................................................................ 17
5 Benefits of smart metering ......................................................................................... 19
5.1 Benefits for each actor ......................................................................................... 19
5.2 Benefits for energy consumer .............................................................................. 19
5.3 Benefits for an unbundled DSO ........................................................................... 20
5.4 Benefits for the competitive electricity market .................................................... 20
5.5 Benefits to the society and environment .............................................................. 21
5.6 Benefits to multi fuel and water supply applications and actors ......................... 21
5.7 Benefits and beneficiaries of different applications ............................................ 22
5.8 Key factors influencing the success .................................................................... 22
6 Summary and conclusions ......................................................................................... 23
References ........................................................................................................................................ 24
Appendix A. Definitions of Smart Meter and Smart Metering
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Introduction
1.1 Background
Developments in technology enable distributing data processing and storage at low costs.
Availability of energy is limited. Emissions need to be reduced. The share of dispersed power
generation is increasing. Energy markets are being restructured and opened to competition.
Response and controllability of dispersed generation and demand need to be increased. Automation
has potential to give savings in investments, energy, emissions and labour costs. Improved metering
is needed to enable this potential.
European Smart Metering Alliance (ESMA) in an Intelligent Energy Europe project that collects
and disseminates information improving energy efficiency via smart metering. Experience, barriers
and solutions are covered. The scope is in domestic and small business customers in European
countries.
1.2 Objectives of this report
The objectives of this report are the following:

§ define what smart metering means in ESMA
§ define the applications of smart metering
§ identify the potential benefits of smart metering
§ describe the state of the art regarding the above points.
The purpose of this report is to define the meaning of the key issues in ESMA. ESMA is in
particular focusing in maximising the energy efficiency benefits of smart metering, linked to Article
13 of the directive 2006/32/EC on Energy End-Use Efficiency and Energy Services (ESD) and
seeking to build a community of stakeholders in order to support discussions on key topics and to
ensure that all relevant views have been accounted.
Making specification and design choices is outside the scope of this report.
1.3 Outline of this report
First definitions for smart meters and smart metering are considered. Then the applications of smart
metering are briefly described in Chapter 3. In Chapter 4 the relative importance of the applications
is considered in order to provide some basis for the definition of what are the core functions and
optional functions. Finally the benefits of smart metering are qualitatively identified and described.
The quantitative analysis of the benefits based on reported experience is not in the scope of this
report, but it is covered in other tasks in ESMA.
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2 Definition of smart metering
2.1 Smart meters
Meters have been called smart since the introduction of static meters that included one or more
microprocessors. Already about 15 years ago for big customers there were meters that met the
present definitions of smart meter.
Often a meter is called smart to imply that it includes significant data processing and storage for
various purposes such as:
§ monitoring that the meter is installed correctly and working properly
§ data communication with the meter using secure and open standard protocols
§ updating the meter software remotely over the communication network
§ multi utility metering (electricity, gas, heat and water)
§ calculating and monitoring power quality characteristics
§ automatic reading of consumption measurements for billing and settlement, and for the
analysis of energy end use
§ providing real time consumption data to various actors (distributor, retailer, end user) and
their automation and energy management systems
§ management of tariffs
§ load response (load management and control)
Smart meters have been mentioned in the literature already in the early 1990´s, (De Almeida and
Wine, 1993) and (Koponen et al., 1996), for instance. In 1993 the solid state meters were still rather
new and 10 - 20 times as expensive as the electromechanical meters. Thus their use was mainly
limited to large customers. The following capabilities were considered necessary:
§ two way communication
§ collection of load data for demand side evaluation, tariffing, load forecasting, and planning
§ programmable time resolution ranging from one minute to one day
§ tariff management (dynamic tariffs, remote meter reading, automatic printing of bills)
§ load control
§ information to customers
§ distribution automation and monitoring the quality of supply.
When the number of remotely readable smart meters increased, it became necessary to develop
better systems for meter reading and data management. An example of the state of the art in mid
1990's is given in (Saari et al., 1996). With such systems the metered data started to become
available to other systems, but most these other systems were not yet ready to use such data. These
other systems include systems for distribution network automation and management, and customer
information. Similarly, timely consumption data from billing meters was seldom used to end use
energy management and energy automation or for regular assessment of the potential for energy
savings.
Static meters are replacing electromechanical meters. Distributed data processing and storage
capacity have become very cheap in mass produced meters and these factors do not any more limit
the possibilities to add smartness to small customer meters.
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2.2 Smart metering
There is no universally agreed definition for smart metering. Thus, in order to have a common
understanding, it is necessary within ESMA to give a definition. This definition should cover all the
applications in ESMA and therefore should not be application dependent. Figure 1 illustrates the
context and some applications for smart metering.
Customer Service
Settlement
and Billing
Energy
Services
Asset Meter reading and
Management management Energy
Retail
Power Quality
Management
Telecommunication
etc.
Distribution Management Meter End customer possibly with
Distribution Automation Energy Management S.
Energy distribution network Energy end use or DER
Figure 1. Many applications and users can benefit from a smart metering infrastructure
There are increasing needs and possibilities to combine data stored in Metered Value Data Bases
and meters with data stored in other existing databases that include customer information,
geographical information, information on distribution network structure, state, operation and power
quality, information on end use and building properties, authority requirements, etc. Such
combination usually requires development of the systems.
Typically smart metering means that the business processes and technical systems related to
metering are smart and highly automated. Manual work may be slow, costly or unreliable, when
large masses of metered data are collected and processed. Usually smart meters are used to achieve
a highly automated process called smart metering, because distributing data processing and storage
to meters is a cost efficient way to improve the functionality, reliability and robustness of metering.
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In ESMA the definition for smart metering is set as follows:
Smart metering has the following features:

• Automatic processing, transfer, management and utilisation of metering data
• Automatic management of meters
• 2-way data communication with meters
• Provides meaningful and timely consumption information to the relevant actors and
their systems, including the energy consumer
• Supports services that improve the energy efficiency of the energy consumption and
the energy system (generation, transmission, distribution and especially end-use)
Attributes for 2-way communication, such as reliable, secure, open, standard, etc. cannot be
included in the ESMA definition, because complete set of such requirements would more or less
exclude most of the existing smart metering systems and installations from the scope.
Such smart metering may be based on an infrastructure for multipurpose metering rather than on
several single purpose metering systems. The above definition means that smart metering may
support several applications that are defined in chapter 3.
Often "advanced metering" and "advanced metering infrastructure (AMI)" are used more or less as
synonyms to the above definition of smart metering. United States Federal Regulatory Commission
(FERC) gives the following definition: Advanced metering is a system that records customer
consumption (and possibly other parameters) hourly or more frequently and that provides for daily
or more frequent transmittal of measurements over a central collection point.
Several other definitions of smart metering, from literature and different authors, are enclosed in the
Appendix A, including the definition of (Energywatch, 2005).
3 Applications of smart metering
3.1 Settlement and billing
More accurate settlement

Smart metering improves settlement procedures by providing accurate and rather up to date
consumption data for metering points. Thus most needs to estimate consumption data and correct
the settlement and billing afterwards are removed. In other words DSOs may eliminate costly
additional settlements procedures.
More frequent and cheaper switching of retail electricity suppliers

One of the core functions in Smart Metering is a possibility to request metered data from a metering
point at any time. Considering that regulators require steady shorter periods for changing of retail
electricity suppliers (in Norway it is two weeks now and will be reduced even further) possibility to
read data remotely at any moment of time, reduces costs for DSOs. In the future it will also provide
a possibility to implement an automated supplier-switching procedure.
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Correct and timely billing
The EU Commission emphasises in its ESD Directive 2006/32/EC the importance of providing
actual energy consumption data to customers and billing, based on actual consumption data. Smart
Metering obviously enhances this possibility.
3.2 State estimation of power distribution networks
Today the knowledge of the power flows at and near the low voltage end of the distribution
networks is often very inaccurate, because it is typically based on network models, estimated loads
and measurements at primary substations. By adding measurements taken at, or near, the customer
point of connection (kWh-meter) the loading and losses of the network can be known more
accurately. This can help to prevent overloading components (transformers and lines) and to avoid
power quality deviations.
State estimation is an advanced technique, where a large number of measurements from a network
are combined with a model of the physical network and its loads. The combination of measurements
and model allows calculating both unknown variables (e.g. losses or reactive power flow) and to
identify unreliable measurements and other dubious model input data. A sample of all meters can be
used to measure the demand in very small time intervals (e.g. 1 or 5 minutes) and used for state
estimation.
3.3 Monitoring of power quality and reliability
Power quality covers the voltage quality supplied by the distribution network and the current quality
of the loads. Adequate voltage quality in AC-networks means that the voltage does not deviate too
much from the ideal voltage. An ideal alternating voltage is a perfect sinusoid with the rated
constant amplitude and frequency. In multiphase systems it must also have certain phase order and
symmetry with respect to the phases. A more specific voltage quality description is the European
Standard EN 50160. Most voltage quality problems originate from customers, but the distribution
company is responsible for the voltage quality at the point of customer connection. The kWh-meter
is in this point.
Continuous monitoring of voltage quality enables fast and accurate response to customer
complaints. It also enables preventive reaction to power quality problems, before any harm or
damage to the network or to the customers occurs. The traditional approach of bringing power
quality analyser to the complaint location after a complaint is inefficient and labour intensive and is
inadequate as a proof of power quality during the incident causing the complaint.
Recording of the power supply interruptions, voltage dips and some voltage quality characteristics
as experienced by the customers helps distribution companies to understand where network
investments are most needed and what kind of power quality related advice to the customers is
relevant. Roughly the same voltage is received by many customers; thus detailed monitoring of the
voltage quality at every kWh-meter is not needed. Integrating power quality monitoring to smart
metering of consumption can give advantages such as sharing dispersed equipment, installation,
maintenance and communication networks.
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3.4 Customer service by DSO, RESC and ESCO
Customer service includes providing customers with relevant information on

§ energy network faults, maintenance, repair and installation
§ customer connection and disconnection
§ power quality
§ their energy consumption and energy efficiency and energy saving possibilities
§ possibilities to save in energy costs
Smart metering can improve the efficiency and service quality of the customer service call centres.
Up to date measurement based information available to the control centre enables fast and accurate
service and partial automation of replies.
Customer service includes also connection and disconnection of loads, giving mutually beneficial
offers that enable customers to reduce their energy costs or improve their energy efficiency.
Fast, accurate and predictable service improves customer satisfaction.
3.5 Load analysis, modelling and forecasting
Consumption data for gas, electricity, heat and water can be used for load analysis. E.g. hourly data
combined with information about type of consumer can be used to construct user profiles, e.g. a
standardized profile for single family houses with electric heating or supermarkets or an industrial
sector. Such profiles can be based on a statistical sample and can be representative for the type of
end user type. The dependence of the load on the type of the day as well as on outdoor temperature
and possibly other environmental variables can be modelled. By combining simple information with
the load profiles, time variations, total energy use and peak demand can be estimated and
forecasted.
Such information is useful for retail suppliers and their customers. It is also useful for the DSO
when planning or operating the power distribution network. Detailed energy use information can
also be used to evaluate energy savings campaigns. This can be done by combining information
about the end use activity with the development of energy consumption. Potential targets for energy
efficiency improvements can be identified by comparing properties of the building (taken from
databases and building requirements) with the measured consumption.
3.6 Improving competition and efficiency in energy markets
Smart metering improves competition on the energy market in following ways:

§ Providing correct metered data allows to shorten or possibly to automate retail energy
supplier switching procedures.
§ It also makes it easier for retail electricity suppliers to gain metered data for potential
customers and make better electricity contract offers to them.
§ Smart Metering diminishes technical barriers between national markets and makes it
possible to create international electricity retail markets. For example the establishment of
the Nordic Electricity retail market has been pointed out as an important objective for
Nordic Council of Ministers.
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§ Smart metering may enable new electricity market products that improve the interaction of
the small electricity consumers with the electricity market. This results in more energy
efficient operation of power generation resources.
§ New products that improve demand response bring more price elasticity to the electricity
market thus reducing the risk for electricity market failures and collusive market behaviour.
3.7 Demand response for electricity market and for network operation
support, peak load limitation
Demand response means controlling loads and embedded generation as a response to electricity
prices. Demand response covers price control and direct load control. Price control means that the
customer is subject to time variable prices, such as prices following fast variations in the spot-
market prices. Direct control means that some aggregator (retailer, virtual power plant operator or
distribution company) sends signals that switch loads off and on depending on the situation in the
market and in the electricity network.
There are three broad types of tariffs for price control: time of use tariffs, real time tariffs and
critical peak tariffs as explained in more detail in (CER 2007). Time of use tariffs reflect regular
repeating seasonal and daily variations in production costs or bulk electricity market prices. Real
time tariffs reflect the real fast price variations in the electricity market. In critical peak tariffs time
of use tariff is applied most of the time and a high peak price during days, when there is a shortage
of production capacity, marginal production costs are high and it is thus important to reduce the
demand. Combinations of these categories are also possible.
Price control can be used to reflect the electricity prices on the competitive bulk market or the time
variable distribution network tariffs, or ideally the sum of these two components. Time variable
distribution tariffs originate from a regulated natural monopoly and are used to level the loading of
the distribution network. Competitive electricity markets provide rather neutral reference prices
such as the spot-market price. These are useful for price control.
Storing electricity is expensive and causes losses. Thus it is necessary to maintain the balance of
generation and consumption in the power system at any instance. Adequate price elasticity is
necessary for the proper operation of the electricity market. The possibilities to fast control of big
nuclear power plants, fossil bulk generation plants and big CHP-plants is limited and expensive.
Increasing penetration of wind and solar power also increase the need for controllable resources.
Fast controllable generation and peak power generation are often expensive compared to the energy
they produce and have low efficiency. Thus the importance of controlling both demand and
distributed generation is increasing. Fixed time of use tariffs may be too rigid to adapt to the
foreseeable developments in the electricity market and infrastructure, and lead to stranded
investments. Real time tariffs and critical path tariffs are more future proof. Smart metering can
enable demand response.
Demand response and smart metering are discussed in (CER 2007). More information on demand
response is on the website www.demandresponseresources.com of IEA DRR (International Energy
Agency, Demand Response Resources).
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3.8 Ancillary services such as frequency controlled reserve, voltage
and reactive power control
Ancillary services are all services necessary for the operation of an electricity transmission or
distribution system; see Electricity Directive (2003/54/EC). These include compensation for energy
losses, frequency control, balancing, voltage and power flow control and restoration of supply.
Smart meters may include remote control functions with local control outputs and local
measurements of frequency, reactive power and voltage level. These enable to some extent the
provision of ancillary services with distributed energy resources.
3.9 Services for monitoring and improving energy efficiency of end use
and dispersed generation, Customer information feedback
The information obtained from the utility meter, in particular about energy consumption, shall be
provided to the end user; in this way the end user would be in the position to both reduce its energy
consumption or to shift its energy use.
For end users with interconnected distributed generators, the meter measures both import and
export. The display should enable the end user to maximise their benefit from the embedded
generator, for instance by indicating to them when they have surplus generation that can
beneficially be used in house, rather than exported.
Concerning interconnected distributed generators, it is important to note that:
1) The data should originate from the utility meter to avoid issues over reconciling data from
multiple sources. This data may be taken from the metered value data base and presented to
the customer over the internet. For the customer it is better to get the data directly from the
meter, because delays make fast responses impossible and because there is a small risk that
some data base data is estimated and not measured due to system failures.
2) There is no agreed best practice on how the information should be provided to the end user,
such as graphs, numerical data, kWh’s, CO2 emissions or financial basis. However, it is
assumed that the information is updated frequently, such that the end user can recognise
their usage patterns. The ESMA project does not favour any method at present.
3) A number of different routes are possible for providing information to end users, such as
displays linked to the meter or web pages accessible over the Internet. The ESMA project
does not favour any route at present.
4) Supplementary information should be provided to the end user, such as a guideline on how
to make energy savings using metering data. This information should be designed to
complement and integrate the data provided by the information display.
5) End users may not be willing to reduce their consumption although their energy supply
contracts may reward them financially for shifting or reducing consumption.
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3.10 Providing information for authorities and researchers
Different authorities and researchers need measurement data in order to know the situation and the
potential to improve it. Such information is needed both on the loads and on the electricity
distribution and energy retail market. Some authorities and researchers are interested in analysing
energy end use and some (such as regulating authorities) the quality of the network, its voltages and
the services provided by the power distribution companies. Fast and accurate feedback on the
energy efficiency measures allows choosing and tuning most efficient ways to improve energy
efficiency and regulation of the natural network monopolies.
3.11 End use energy management
Growing world economies, increasing energy demand, actual global climate change issues, political
and economical interests’ interactions in energy markets make governments, European Union,
researches, specialists and other people more aware of energy consumption and its efficiency. In the
past 25 years worldwide energy consumption had risen by 30% and total energy consumption is
continuing to increase significantly despite energy efficiency initiatives taken in different parts of
the world (Lopes et al, 2005). Finding most appropriate ways of improving energy efficiency and
saving energy requires a clear picture of energy consumption patterns and trends.
End use energy management means minimising energy costs while meeting the energy end use
requirements such as keeping indoor conditions (temperatures, air quality, lighting) or other
processes within a certain range that may vary with the usage of the building. This is roughly equal
to improving energy efficiency of the consumption and its whole energy supply chains. Small
residential customers still very seldom have an energy management system. Some smart homes
have automation systems that include some energy management functions. Medium commercial
customers use widely facility management systems that include energy management functions. End
use energy management system needs real time (1 - 5 minute) consumption measurements
preferably directly from the billing meters.
With traditional electro-mechanical energy meters, it is hard to determine the efficacy of different
energy efficiency initiatives and how do they influence consumers’behaviour. Small customer end
use energy management is just in its infancy, because it mainly depends on consumers'
understanding and awareness on energy consumption, on the availability of information about
energy efficiency, and on energy automation.
Mostly energy meters are placed far away from consumers' everyday view (Wood, 2006). Thus
consumers have quite vague idea about how much they consume energy in total, for different
processes and how they can influence their energy consumption by changing day-to-day behaviour
or implementing energy efficiency measures (Darby, 2006).
3.12 Energy Saving
Smart Metering contributes to energy savings in several ways:
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Direct use of timely and correctly metered data by final customers
Smart Metering provides continuous information about actual electricity consumption giving
customers better control of their use of energy by:
§ Following and adjusting their consumption patterns
§ Identification of abnormal consumption of energy due to, for example, malfunctioning
equipment, open windows, or poor house’s insulation and further improving of the situation.
Metered data provide a technological basis for new products and services
Smart Metering provides technologic basis for retail electricity suppliers, DSOs and possibly other
market actors to offer Final customers new products and services, which will encourage energy
saving. These new products can be based on meter’s core functions –providing timely and accurate
metered data as for example: different types Time of Use network tariffs, spot-price electricity
contracts or electricity contracts with buy-back options. Some products may require optional
functions as, for example, remote load control, providing additional information about prices or/and
tariffs, costs etc.
3.13 Smart homes
Smart homes are homes where different appliances, machines and other energy consumers are
connected in one network, which is controlled according to inhabitants’needs and behaviours,
outdoor climate and other parameters. Home automation and remote control of appliances by
customer become more and more frequent, as in homes appear new technology appliances, heating
systems and alarm systems. These can be interconnected with lightning, ventilation systems etc. and
can work jointly. A unified system would allow more efficient control of energy consumption. But
at the same time even in smartest homes consumer’s behaviour is the uppermost factor in energy
consumption, because consumers determine the factors according to which the control system
works. With too complex systems consumers lose interest in monitoring their energy consumptions
and taking energy saving measures (Wood, 2006).
Smart metering (within the scope of the ESMA project) is primarily concerned with the provision of
additional information to end users so as to change their energy usage behaviour. Going beyond this
simple interpretation of smart metering it is feasible to make a number of links to other control and
information systems within the house. These links can increase the information available to the end
user and/or improve their understanding of the information. Additionally, it may be possible to use
the meter data to automate energy saving and demand response measures. Home automation also
offers the ability to let the end user control individual appliances in response to information
obtained from the meter data. Finally, where a local infrastructure has been installed to support
home automation, this can be used by the smart metering system in place of its own.
Examples:
1. Combinations of data streams
A central heating control system could provide an additional data stream that can be combined with
the meter data (gas and electric) to provide a more meaningful view of the energy usage in the
house. Also, individual appliances could report their usage so that the meter data could be de-
composed to show a more meaningful picture of the house energy usage patterns.
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2. Energy Automation
Demand response depends on shifting energy demand periods. This can be done manually but this
reduces its effectiveness as end users may be unavailable to respond or disinclined to do so.
Linkage between the smart meter and home appliances could allow the appliances to be controlled
via the meter communication link according to the energy supply contract with the end user. Other
energy savings measures, such as turning of lights or standby appliances according to a time
programme could also be offered. In the future home energy management may include dynamic
models and optimisation of energy use taking into account occupancy, environmental conditions,
time variable energy price and preferences of the inhabitants.
3. Smart Homes Infrastructure
A number of home automation schemes involve the installation of local communications networks
to allow individual appliances to communicate and control each other. For example, the PLC
protocol ‘Home Plug’has been developed to allow smart devices to communicate across the house
mains wiring. Other wireless schemes are being developed with a view towards home automation,
such as Z-Wave and Zig-Bee. If these communications networks become common then the smart
meter could utilise the network to avoid the cost of installing one of its own and to enable ready
communications between the meter, the household appliances, temperature and other measurements
and any software applications running the smart systems.
3.14 Virtual Power Plant, embedded renewables and cogeneration
“Virtual power plant”describes a control structure where a large number of small generation units
and other small energy resources (such as controllable loads) are controlled to act as a big power
plant. Virtual power plant is a useful concept because remote monitoring and operation as well as
aggregated energy market connection are needed for small energy resources. Small generation units
are often needed for generation from local renewable energy sources and cogeneration of heat and
electricity, because long distance transfer of heat or bio-fuels is not feasible. Also many hydro, wind
and solar power generation sites and controllable loads are small.
Many small generation units and loads can be controlled much faster than most big power plants
provided that communication is reliable and fast enough. As the penetration of distributed
generation and generation from renewable energy sources increases, it becomes necessary to use
smaller units than before as controllable resources for the electricity market and for ancillary
services of the electricity networks.
The smart meter can measure the generation from each unit (or the balance between local demand
and generation). The control of the local generation could typically happen independent of the
meter, e.g. by the Internet or by mobile phone technology, but it is also possible that the smart meter
is used for the communication.
3.15 Preventive maintenance and analysis of failures
Measurements may help preventive maintenance of distribution grid components and meters as well
as customer equipment. For example, faulty power electronics, loose cables or grounding or broken
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bearings may cause rising levels of certain power quality characteristics such as distortion, certain
harmonics, DC-component or voltage asymmetry.
Measurement data from the grid and its customer connection helps analysis of the development and
reasons of component failures and grid outages.
3.16 Safety, security, telemedicine, social alarm services
Smart metering provides a secure communications channel between the end user and their energy
supplier or other agent plus, optionally, an in-house communications network. This infrastructure
can be used to provide additional services. These include:
1. Safety
Fire, carbon monoxide and other safety related alarm signals can be transmitted via the smart
metering communications channel. The infrastructure must deal with directing the information to
the correct recipient and validating the alarm, if appropriate.
2. Security
Burglar alarms and panic alarms signals can be transmitted via the smart metering communications
channel. The infrastructure must deal with directing the information to the correct recipient and
validating the alarm, if appropriate.
3. Telemedicine
Smart metering infrastructure can be used to transmit medical data from patients to medical experts.
This would depend on the security and reliability aspects of smart metering systems.
4. Social Alarms
Smart metering may support monitoring services for of the homes of the aged. Alarming
temperatures and usage patterns of electricity and water may be detected, for example.
These services most likely are going to be somehow regulated. EU and national regulators are
concerned about cross-subsidising of these services. Competition in these services may be severely
distorted if natural distribution monopolies participate in it.
3.17 Prepayment
A meter with integrated contactor linked with a process to collect money from the consumer in
advance. Power is only provided whilst the consumer is in credit. Smart meters may enable more
cost efficient, flexible and customer friendly prepayment than traditional prepayment meters.
3.18 Meter management
Meter management comprises the following activities:

§ management of installed metering asset
§ maintaining a meter database of vendor, type, age, tariff and configuration settings, working
life, record of safety and security checks
§ scheduling visits where necessary or obligatory
§ ensuring that the meters are correctly installed and operate correctly by detection of meter
faults and installation errors etc. Smart meters may include functionality to detect meter
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faults and installation errors. State and load estimation with redundant meters and models
helps to detect suspicious meters and models.
§ checking that the meter location and customer are correct stored in the meter database
3.19 Connect, disconnect, limit load remotely
These functions are normally optional for Smart Metering. These functions are very important for
the DSO to control the load, however. They are also used to decrease fraud. Implementation of
these functions may result in a considerable increase of capital and operational costs. It may also
require use of more complicated protocols for transfer of data, which may create interoperability
problems.
Remote connection and disconnection of the total load (the whole metering point)
This function is often applied by DSOs for metering points, with a frequent change of Final
Customers. It can be also used by DSO as a part of power rationing schemes. In some countries this
function is important. However, wider application of this function in several countries is limited by
safety rules, prohibiting remote re-connection of customers’loads and so-called delivery obligation
ensuring that all final customers receive electricity for their basic needs. The last one also hinders
DSOs to use this function against so-called non-revenue customers.
Remote connection and disconnection of partial loads

Control of partial load by remote disconnection of predefined circuits can be used by DSOs as a
part of power rationing schemes or/and DRR-related schemes in general. Customers can, for
example, assign specific loads to remotely controlled circuits in their houses, which can be remotely
disconnected if spot-price exceeds a certain predefined value.
Remote limitation of max allowed capacity for a metering point

This function reduces the max allowed capacity for a metering point, without disconnection of the
whole metering point. This function is more flexible, compared to disconnection of the total loads
and complies better with safety requirements and delivery obligation. This function can be applied
for collection of payments from non-revenue customers or in power rationing schemes. In some
cases DSO are willing to buy back max allowed capacity for certain metering points in order to
reduce congestions on local distribution network.
3.20 Fraud detection
Here fraud means illegal withdrawal of energy from the grid or affecting billing by tampering the
metering system, etc.
Electromechanical meters have a number of features designed to reduce fraud. For instance, the
meter may feature a stop to prevent it from running in reverse. Smart metering must, at least,
provide an equal degree of revenue protection. This is made more complex because, a major benefit
of AMR is the removal of the need to physically visit meters. This means that the meters will not
be inspected, implying that the meter itself should provide information on any fraud attempts. Also,
to some extent, smart metering may introduce immature new features that create new opportunities
for fraud, but more importantly smart metering can enable timely detection of various fraud
attempts.
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Smart meters are able to detect and to promptly signal any illegal attempt to:
§ open the meter box,
§ modify the connections to the meter
§ re-program the meter software.
In districts where there is a high risk of fraud, together with smart meters could be installed units for
measuring the energy balance of the system. Then in case the difference between the transformed
energy and the sum of the energy measured from the connected customers is significantly below the
technical energy losses, the utility could start an investigation to detect possible fraud.
Meter manufactures believe that it is possible to deliver greater levels of revenue protection with
smart meters than with electromechanical meters. Indeed, revenue protection is itself a justification
for switching to smart metering where levels of fraud are high. Defining revenue protection
features is difficult, because there has been no agreement on standardising them and manufacturers
believe that they can offer differentiated revenue protection features.
A basic definition would be:
The smart metering system shall offer revenue protection features such that protect against end
users defrauding the utility providing them with their energy services.
Notes:
1) Revenue protection features should take account of developments in distributed generation;

power export can no longer be assumed to be a sign of fraud.
2) Meters should automatically report any attempt at fraud, as it cannot be expected that they
are physically inspected.
3) The smart metering system provides at least the equivalent level of fraud protection as
conventional or existing meter systems.
4) The smart metering system shall ensure that communications are secure and reliable.
3.21 Tariff Setting (Time of Use, Maximum Demand, Seasonal)
The setting of switching times and seasons for time of use registers, maximum demand registers and
setup of any other register against which a tariff is applied for the purpose of billing.
4 Importance of applications in ESMA

In ESMA the main focus is on energy efficiency and on small customers. The smart meter provides
support for improving energy efficiency. Thus it should support at least one of the following
functions:
§ improve customer awareness of energy use
§ provide timely consumption data to smart home system and its energy management
§ enable retail supplier to control the load and dispersed generation either directly or via price
signals that reflect electricity market price variations.
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The main purpose of smart metering traditionally is to provide meter values needed for billing and
settlement and increasingly also to some extent for energy distribution network automation. Often
even more important are the load management functions implemented via the automatic metering
systems. The smart metering may also include control functions for supporting billing.
In the beginning of the ESMA-project the importance of the applications for ESMA was estimated
by the partners of this task as shown in the following table.
Table 1. Importance of smart metering applications in ESMA, combined view of the ESMA WP2 T4
partners at the beginning of the project (Average and maximum of individual ratings per partner
are shown)
Applications of smart metering / Importance in ESMA >> Average Max

Services for monitoring and improving energy efficiency of end use and dispersed generation, Customer information feedback 4.40 5
End use energy management 4.40 5
Tariff Setting (Time of Use, Maximum Demand, Seasonal) 4.29 5
Energy Saving 4.00 5
Demand response for electricity market and for network operation support, peak load limitation 3.70 5
Smart homes, home automation, remote control of appliances by customer 3.60 5
Connect, disconnect, limit load remotely 3.50 5
Load analysis, modelling and forecasting (for energy markets, network operation and planning, energy saving etc.) 3.50 4
Settlement and billing 3.30 5
Virtual Power Plant, embedded renewables and cogeneration 3.30 5
Improving competition and efficiency in energy markets 3.30 5
Customer service by DSO, RESC and ESCO 3.30 4
Fraud detection 3.10 5
Providing information for authorities and researchers 3.10 4
Meter management 2.67 4
State estimation of power distribution networks 2.50 4
Monitoring of power quality and reliability 2.50 4
Prepayment 2.40 5
Ancillary services such as frequency controlled reserve, voltage and reactive power control 2.40 4
Analysis of failures 2.40 4
Preventive maintenance 2.20 3
Safety, security, telemedicine, social alarm services 1.70 4
The table gives some basis for defining, what are the core functions and optional functions of a
smart metering system, but other input information is also necessary. For example, the stability of
the requirements should also be considered: the core functions should preferably be such that they
do not have any significant changes in the future, while the optional functions could still be under
development both in terms of technology and regulatory requirements.
For certain applications the rankings by the experts differ quite much. Likely reasons for this
include the following:
1) The situation varies from country to country; for example, applications enabling controllable
and predictable loads and dispersed generation are less important in countries that have
excess controllable hydropower.
2) Experts are specialised to different applications and see the relative importance accordingly.
3) Different mutual weighting of smart metering in general against energy saving objectives of
ESMA.
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5 Benefits of smart metering
5.1 Benefits for each actor
Sharing of costs and benefits of metering is a major challenge in the unbundled electricity market.
The actors or the roles comprise the following:
Small consumers
Large consumers
MO Meter Operator
DSO Distribution System Operator
SO System Operator
RESC Retail Energy Supply Company (= electricity retailer)
ESCO Energy Service Company
GENCO Generating Company (Both generation and distributed generation)
Authorities
R&D organisations
In many market setups the Distribution System Operator (DSO) is responsible for consumption
metering. Even in that case many DSOs outsource metering to a separate meter operator (MO). In
some market setups it is compulsory that metering is unbundled from distribution. Typically over
80% of the potential benefits go to other stakeholders than DSO. Realisation of these benefits
requires some additional investments. There are synergies with metering and other remote
monitoring, control, communication, installation, maintenance, assistance and advice services. Thus
such a service provider may also be a meter operator.
Distribution networks and consumption metering are also needed for water supply and for other
energy forms, such as gas and heat. The actors of these infrastructures also benefit from smart
metering.
At the moment most of the functionality of the existing new AMR systems is not used, because
various systems and some market rules need to be developed first. Often the reason for not using
them is not the lack of need but the lack of systems that can filter the information into a useful form
and integrate it into the existing systems. Development and integration of new applications is also
discouraged by the fact that advanced functions in AMR systems are often implemented with
proprietary extensions of open standard protocols or with fully proprietary protocols.
5.2 Benefits for energy consumer
The benefits of smart metering to the other actors generally benefit the consumer by reducing costs
of energy and its distribution. Competition and regulation help to transfer this kind of benefits to the
energy consumer. In addition, smart metering may bring consumer direct benefits such as
• more accurate and timely billing
• improved access to the electricity market via accurate consumption history and possibilities
to benefit from demand flexibility
• feedback on energy consumption to the consumer and his energy automation systems
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• improved safety of humans and equipment through better power quality and fault
management
Customers pay eventually everything, but their interests are only marginally taken into account. The
unbundled electricity market is fractionalised. Regulated monopoly actors as well as oligopoly
actors of the competitive market may lack incentives to serve customer interests. Also competition
may force actors to local optimisation. Local optimisation by each unbundled actor alone does not
lead to a globally optimal metering infrastructure. Relatively short lifetime of the meters and
metering systems as well as poor compatibility between systems from different manufacturers or
system generations reduces the potential to gradually develop systems and thus limits benefits and
increases costs.
Metering affects the energy efficiency and cost efficiency of the whole energy system including
generation, distribution and loads. Improved and timely access to metering results may enable
customers to make substantial energy and cost savings.
5.3 Benefits for an unbundled DSO
Payback time of AMR investments is too long, if the only objective is replacing manual meter
reading and self meter reading. Frequently changing customer at difficult to reach metering points
cause relatively high costs for manual meter reading, but installing AMR only to certain areas
reduces other benefits and increases cost per meter point. With some additional ICT investments
AMR enables simple, efficient and homogenous business processes related to metering, settlement,
customer service, state estimation, management of faults and power quality.
In power distribution networks monitoring power quality, power flows and faults in low voltage
networks as well as load control give benefits. Problems can be detected and corrected faster.
Damage of customers' equipment and risks of compromising human safety can be avoided.
Efficiency of outage management and customer service is improved. Temporary overloads that
sometimes destroy low voltage transformers can be avoided. Providing consumption data to
network information systems etc. and using it there still needs much development. In Italy the AMR
benefits to network business are considered biggest at the old urban areas where the loads are
rapidly increasing but strengthening the network is difficult. In Finland DSOs expect more network
management and operation related benefits from rural networks (long distances makes network
strengthening expensive, periods of simultaneous high loads exist, overhead lines, rarely visited
consumption points) than from urban networks.
5.4 Benefits for the competitive electricity market
Profile metering enables new retail market products that enable using the controllability of the
distributed energy resources at the electricity market. This increases fast price flexibility of the
market thus improving competition and better and more reliable functioning of the electricity
market. Market risks of retail electricity suppliers are reduced due to ability to react to price peaks
and due to reduction of very high price peaks. In some countries market rules and legislation limit
the possibilities to use the controllability of small customers in the electricity market.
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Some modern meter data management systems are capable of supporting hourly metering based
electricity market access of at least hundreds of thousands of customers. They can calculate
balances for many retailers etc.
Data mining combining smart metering results with the contents of other data bases (such as
customer data bases and data bases on building properties) enables retail energy suppliers to better
understand their customers. Products can be designed and targeted more individually. Predictability
of loads is improved which reduces costs and risks of the retail supplier. Detailed information on
customer behaviour can be a threat on confidentiality and privacy. Thus rules for data mining need
to be set in dialogue with consumer bodies.
5.5 Benefits to the society and environment
Smart metering has potential to improve energy efficiency both in the energy supply infrastructure
and in the end use. Timely and accurate feedback on energy and water consumption enables
consumers, home automation and authorities to react fast enough and to target their efforts to most
efficient measures. The effect of different customer feedback mechanisms on energy consumption
is discussed in (Darby 2006).
Direct energy saving is not the only benefit type. Connecting small controllable energy resources to
the electricity market and ancillary services for the grid enables the use of renewable energy sources
and high efficiency CHP-generation in stead of high emission low efficiency peak power plants.
5.6 Benefits to multi fuel and water supply applications and actors
There are distribution networks also for water and some other energy forms than electricity. All of
them need consumption metering. Smart metering brings benefits for all of them. Often
communication with these other meters is done via a smart electricity meter. This has the advantage
that the electricity meter can provide the power supply for the communication. Sharing the remote
communication channel can also greatly reduce the combined costs of communication.
Metering of all energy forms is needed to get a complete view of the energy consumption and close
the energy balance of the target with metering. Thus for analysing and improving energy efficiency
it is often necessary to bring together the measurement results for all the energy forms.
5.7 Benefits and beneficiaries of different applications.
In table 2 the benefit of smart metering to the different beneficiaries are summarised in a qualitative
way.
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Table 2. Benefits and beneficiaries

Applications of smart metering / Who gets what benefits Consumer MO DSO SO RESC ESCO GENCO Authorities R&D
Settlement and billing 1 3 3
State estimation of power distribution networks 1 1
Monitoring of power quality and reliability 2 1 1 1 1
Customer service by DSO, RESC and ESCO 1 1 1 1
Load analysis, modelling and forecasting (for energy markets, network operation and planning, energy saving etc.) 1 1 3 3 1 2
Demand response for electricity market and for network operation support, peak load limitation 1 2 2 2 2 2 1 2
Ancillary services such as frequency controlled reserve, voltage and reactive power control 1 2 2
Services for monitoring and improving energy efficiency of end use and dispersed generation, Customer information feedback 2 1 2 1 2
Providing information for authorities and researchers 1 2 1 2 2 1 2 2
End use energy management 3 2 3 2 1
Energy Saving 3 2 2 2 1
Smart homes, home automation, remote control of appliances by customer 3 2 3 1 1
Virtual Power Plant, embedded renewables and cogeneration 2 2 2 2 1
Preventive maintenance 1 1 1 1 1
Analysis of failures 1 1 1 1 1 1 1
Safety, security, telemedicine, social alarm services 2 1 2 1
Prepayment 1 2
Meter management 1 3 1 1
Connect, disconnect, limit load remotely 1 2 2 2
Fraud detection 1 3 2 1
Improving competition and efficiency in energy markets 3 1 2 3 3 1
Legend: 1= some benefit, 2 = significant benefit, 3 = much benefit, 4 = very much benefit
The identified types of benefits of smart metering are the following:
§ Improves accuracy trough timely feedback and automatic detection of errors

§ Replaces manual work with automation
§ Saves costs
§ Enables energy savings
§ Enables faster service based on real time data
§ Improves flexibility
§ Enables new or significantly improved services
§ Improves asset management and maintenance
§ Replaces outdated systems
§ Enables improved reliability ( fewer errors and missing or estimated data)
§ Simplifies business processes
In our preliminary analysis on which types of benefits go to which actor and application, many
benefit types were in most of the cells. Thus a more detailed identification and analysis of the
benefit types is left to the later tasks in ESMA.
Benefits of additional smart metering functionalities have been assessed, for example, in a cost
benefit analysis in Australia by NERA Economic Consulting, (NERA 2007). The base case scenario
comprises the assumed core functionalities listed in Appendix A definition 14). The benefits have
been quantified to each additional functionality. The identified key drivers of the benefits were: 1.
changes in demand; 2. operational efficiencies; 3; improvements in service quality. It was found
that the benefits outweigh the costs for 11 additional functionalities while 5 more functionalities
require further analysis and for 6 functionalities the benefits are not expected to out weight the
costs. The analysis is intended to assist in defining minimum national functionality for a roll out of
smart meters.
5.8 Key factors influencing the success
The pay back time of smart metering projects may be influenced by several factors such as:
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§ Electricity price and how much it varies
§ Controllability and predictability of power balance in the system, balancing costs
§ Electricity market set up, market rules and regulation
§ Size of market area with common specifications and size of the project, standardisation
§ To all or to selected customer groups
§ Integration to other ICT systems, the quality of these other systems
§ Reliability of the metering systems
§ Costs of installation, commissioning and maintenance, number of site visits
§ Cost of manual work that is automated
§ Communication costs, especially if provided by a 3rd party (for example operator of
GSM/GPRS network)
§ Lifetime of the meter and the supporting infrastructure, especially communication
§ Future compatibility with new system generations and with other vendors. It is likely that
advanced meter functionalities are implemented using proprietary protocol features that may
prevent future development of new services based on these functionalities.
§ Business models, level of outsourcing, organisation of work, utilisation of synergies
6 Summary and conclusions
Because there is no universal definition of smart metering, for the context of ESMA a definition
was developed. This definition is as follows:
Smart metering has the following features:

• Automatic processing, transfer, management and utilisation of metering data.
• Automatic management of meters
• 2-way data communication with meters
• Provides meaningful and timely consumption information to the relevant actors and
their systems, including the energy consumer
• Supports services that improve the energy efficiency of the energy consumption and
the energy system (generation, transmission, distribution and especially end-use)
Replacing meters is much more expensive than future proof meters. Thus identification of potential
applications and benefits for each stakeholder and specification of common metering requirements
that cover those needs are needed.
There are needs to develop automatic meter reading to serve many more applications than only the
traditional basic settlement, billing and load control.
Combined view of the authors of this report is that end use energy efficiency improvement &
customer feedback, energy management, energy saving and demand response are very important
applications of smart metering. Integration of metering with new applications has potential to bring
benefits such as reductions in costs and improvements in functionality, service quality, flexibility,
energy market access, and energy efficiency. In many cases such integration still requires solving or
circumventing technical, regulatory and business barriers.
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References
De Almeida, A. T., Wine E. L. (1993) Advanced Monitoring Techniques for the Evaluation of
Demand Side Management Programs, 12th International Conference on Electricity Distribution
1993, CIRED, May 1993, pages 5.30/1-5.
Darby S. (2006). The effectiveness of feedback on energy consumption, A review for Defra of the
literature on metering, billing and direct displays. Environmental Change Institute, University of
Oxford, April 2006, 21 p.
Energywatch(2005). Get Smart, Bringing meters into 21st century. Energywatch, August 2005, 16
p.
Koponen P., Seesvuori R., Böstman R. (1996). Adding power quality monitoring to a smart kWh
meter., Adding power quality monitoring to a smart kWh meter. Power Engineering Journal (IEE),
August 1996, 10, (4), pp. 159-163.
Lopes L, Hokoi S, Miura H, Shuhei K (2005) Energy efficiency and energy savings in Japanese
residential buildings – research methodology and surveyed results, Energy and Building 2005; 37:
pp. 698–706
NERA (2007), Cost Benefit Analysis of Smart Metering and Direct Load Control: Phase 1
Overview Report, Report fot the Ministerial Council on Energy Smart Meter Working Group,
Sydney NSW Australia, 17 September 2007, 167 p.
Saari H., Koponen P., Tahvanainen E., Lindholm T. (1996). Remote reading and data management
system for kWh meters with power quality monitoring. Power Engineering Journal (IEE), August
1996, 10, (4), pp. 164-168.
Wood G and Newborough M (2006) Influencing user behaviour with energy information display
systems for intelligent homes, Int. J. Energy Res. 2007; 31:56–78
CER (2007), Demand Side Management & Smart Metering, Consultation Paper CER 07/038,
Commission for Energy Regulation (Ireland), 13 March 2007, 22 p + app. 8 p.
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Appendix A.
Definitions of Smart Meter and Smart Metering

1) In Wikipedia, the free dictionary, there is the following definition for a smart meter:
" A Smart meter generally refers to a type of advanced meter (usually an electrical
meter) that identifies consumption in more detail than a conventional meter, and optionally
communicates that information via some network back to the local utility for monitoring and billing
purposes.
Similar meters usually referred to as time-of-use or interval meters have existed for
years but Smart Meters usually involve a different technology mix such as real-time or near real-
time reads, power outage notification, and power quality monitoring."
2) Energy Watch (www.energywatch.org.uk) report "Get Smart, Bringing meters into 21st century"
published August 2005:
" Although there is no universal definition of a `smart´ meter the following functions are available:
• Display and record real time information on energy consumption that is available
immediately or remotely to energy suppliers and consumers;
• Easy to understand, prominent display unit which includes:
- Costs in £/p,
- Indicator of low/med/high use,
- Comparison with historic/average consumption patterns,
- Function to allow data to be accessed via PCs/mobile phones,
• Two-way communication between energy supplier and the meter to make it possible to
switch tariffs, or pay as you go (prepayment) provisions, remotely;
• An internal memory to store consumption information and patterns;
• Export metering for micro-generators;
• Demand-side management options, such a tariff which charge more at peak-demand times
of the day and less for off-peak times;
• Inactivity monitoring and , in gas, real time monitoring of gas leaks and carbon monoxide
emissions; and
• Provide data to suppliers to ensure:
- Correct and timely bills;
- Information on patterns of use - improving forecasting and wholesale purchase;
- Targeted advice of efficiency measures to customers.
In order to realise the benefits of improved metering the following characteristics will be
probably needed:
• clear display ...
• an internal memory to store half-hourly data for at least a year
• a communication facility ...
• two-way communication ...
• ability to be upgraded ..."
A-1
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3) Dutch Technical Standard for Smart Metering (NTA 8130), to be published January 2007
(According to Josco Kester, ECN) defines smart metering as follows:
Smart metering systems are supposed:
- to contribute to amelioration of administrative processes by generating periodically and on request

real, distance readable meter values;
- to enable the supplier to promote towards his customers awareness of energy use and to stimulate
energy saving;
- to be able to safely disconnect and reconnect at a distance of individual connections of electricity
and gas;
- to be able to adjust at a distance the capacity of electricity connections collectively (e.g. in cases of
power shortage) or individually (in case of non-payment)
- to enable the (retail) supplier of energy and/or water to use differentiated tariffs;
- to enable the delivery of energy after payment ('prepayment metering');
- to enable monitoring of the distribution grid.
In addition to this the systems should accommodate innovative developments and should use open
protocols for communication.' . The above text is translated by Josco Kester from Dutch from: NTA
8130:2007 Minimum set of functions for metering of electricity, gas and thermal energy for
domestic customers, page 2.
4) Figure by Hans-Paul Siderius, SenterNovem
System dimension
Smart metering
System (functions): Functionalities Results of functionalities

Measurement (products): (effects):
(memory)/ switching - feedback - Energy savings
- fraud detection €/
Communication - demand - Load shaping CO2
(remote) response - Consumer satisfaction
- etc - ?
Processing
Stakeholder dimension
Stakeholders:
- legislators
(EU/nat)
- regulators
- producers
- distributors Impacts/barriers/drivers
- retailers
- end users
(consumers)
- advisers/esco’s
5) The Carbon Trust in a recent document defined smart metering as;
A-2
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(according to Nigel Orchard, Pilot Systems)
Smart meters can provide reliable and timely consumption data readily usable in an energy
management programme to help reduce costs and associated carbon emissions. Such meters can
also eliminate problems associated with estimated bills and the potential consequences of not being
able to correctly forecast and manage energy budgets.
Although there is no universal definition, the following functions are required of a smart meter:
•Real time information on energy consumption that is available immediately or via some form of
download to either or both energy suppliers and /or consumers;
•Two-way communication between energy suppliers and the meter to facilitate services such as
tariff switching and the provision of pay as you go (pre-payment) systems;
•Inactivity monitoring and real time monitoring of gas leaks and carbon monoxide emissions;
•Record consumption half-hourly;
•An internal memory to store consumption information and patterns;
•Easy to understand, prominent display unit which includes:
o Costs in £/p,
o Indicator of low/med/high use
o Tips on how to reduce use,
o Comparison with historic/average consumption patterns,
o Compatibility with PCs/mobile phones,
•Export metering for micro-generators;
•Demand-side management options (for example tariffs which charge high prices for peak demand,
but lower than average prices for off-peak use to encourage consumers not to use excessive energy
during peak periods.)
Smart metering can thus be achieved by installing a new communication enabled fiscal meter which
is capable of the above tasks. Alternatively, solutions are available to bypass replacement of the
fiscal meter, including the use of sub-metering or bolt-on data readers and optical meter readers,
both of which are capable of storing and transmitting half-hourly consumption data.
6) Endesa:
(according to Luis Diaz Saco, Endesa)
Smart Metering is the remote and automatic operation of meters and other devices to improve the
efficiency of the electric system and quality of service. It implies a new relation model between the
utility and its clients, using telecommunications to interchange information between the utility and
the devices installed in every supply. Smart Metering will add value to the service, giving better
information to the customers and optimizing the use of the demanded power and consumed energy.
A Smart Metering system is a set of elements that lets bidirectional communication between utility
and its clients, and gives support for basic functions like reading of electric parameters,
management of contracts and control of the demanded power. A Smart Meter is the part of the
system installed in the side of the client.
7) ERA, the trade association for UK gas and electricity suppliers.
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(according to Nigel Orchard, Pilot Systems)
Guidelines on defining a smart meter:

A system for metering any residential energy supply that:
Measures consumption over representative periods to legal metrology requirements
Stores measured data for multiple time periods
Allows ready access to this data by consumers as well as by suppliers or their agents and at least
one of the following functions:
Provides analysis of the data and a local display of the data in a meaningful form to the
consumer or as part of a smart housing solution.
Transfers consumption data to the supplier or his agent for the purposes of accurate billing
without requiring access to the home.
Provides a payment facility for one or more supplies.
Measures, and records information as to the continuity and quality of the supply and provides
this and other data to the Distribution Network Operator for purposes of system operation,
planning, and loss assessment.
Permits remote control (e.g. interruption and restoration) of specific consumer circuits or
equipment for the purposes of agreed load management.
Allows display of price signals for different time periods as part of a cost reflective tariff for
the purposes of demand response.
Allows for remote change of tariff, debt or other rates for utility charging without requiring
access to the home.
8) Definition of Smart Metering by EDV Energia (sent by Viktor Lopes)
A Smart Metering System is the remote and automatic operation of meters that lets the bidirectional
communication between the DSOs and the consumers.
For us, the core and the more important functions are the following:
End use energy management

Smart Homes, home automation, remote control of appliances by costumer
Energy saving
Services for monitoring and improving energy efficiency of end use and dispersed generation,
customer information feedback.
Meter Management.
Demand response for electricity market
Load analysis, modelling and forecasting
A-4
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The Smart Metering System secondary functions are the remaining functions.
We expect that these functionalities may be obtained using a structure which is constituted by
Measurement, Communication and processing components.
9) Comment by Andrei Z. Morch regarding definition of Smart Metering: I believe we should

identify what are the CORE and what are the OPTIONAL functions for Smart Metering.
I think we should keep in mind that implementation of additional functions increases both capital
and operational costs for Smart Metering. It also increases several technical problems as
interoperability, even though it is outside scope of the present project. Additionally, not all optional
functions are universally relevant for each country.
The reason why I want to mention it is, that our Regulator is very concerned that DSOs (or other
metering operators) may overinvest in functions, which will not be fully utilised later on. Our
Regulator has done a survey of 113 DSOs in Norway. I enclose a slide with some results from the
survey. They basically show that DSOs are using only the core functions: collection and transfer of
metered data.
Andrei Z. Morch
A-5
________________________________________________________________________________
Comment on the comment by Pekka Koponen: Many industry experts and manufactures have in
several occasions emphasised the fact that the added cost of many added functionalities is very
small or even zero. The ENEL case is a good example of this. The total project cost per meter there
is below the cost of poorly organised meter installation work only per meter in the Nordic countries.
( In other words for that money we do not get a meter nor a system, just the installation work.) And
the ENEL meters have quite much functionality. Visits or two at the meter location easily cost more
than the smart meter. Specifications enabling mass market products bring the meter costs down.
Design, approval and starting the production of hardware take time and money. Logistics get
simpler, when there are less different models. Mass produced data processing and storage capacity
do not cost much. Often removing functionality unnecessary in a certain environment will only
increase the cost per meter by decreasing the number of similar meters produced, delivered and
stored. Thus it should not be a major problem that there are unused functions. If even one of those
functions will ever become necessary, having it in the meter will multiply pay back all the other
unused functions.
Andrei Z Morch: In average, lifetime of Smart Meters, we have seen so far is about 10-15 years.
By the time when these additional functions will be demanded the meters and the supporting
infrastructure will have to be changed anyway. Back-compatibility of meters has been a very weak
point. In reality the vendors cannot sufficiently handle even basic metering functions from meters,
delivered 5 years ago (Enermet AIM cannot handle meters, installed with Enermet Avalon. The
same problem with Kamstrup EMS10 and Kamstrup EMS11).
I believe we should be cautious in our conclusions and recommendations. We have a lot of

contradicting statements with different incentives behind them: several DSOs in Norway have been
very sceptical to additional functions after they have experienced high investment and
commissioning costs. Some others have opposite experience. The case of ENEL is also difficult.
The story from independent sources is less positive.
10) Comment by Claudio Rochas, Ekodoma. I generally agree with the above definitions of smart
meters and as well as with the final definition proposed for ESMA (Smart metering has the
following features: (i) Automatic processing, transfer, management and utilisation of metering data.
(ii) Automatic management of meters (iii) Data communication with meters (2-way, reliable,
secure, open, standard, ...) (iv) Provides meaningful and timely consumption information to the
relevant actors and their systems, including the energy consumer. (v) Supports services that
improve the energy efficiency of the energy consumption and the energy system (generation,
transmission, distribution and especially end-use).)
However I would like to add as well as the following general points:

Smart metering is a “system”designed to change and improve in terms of simplification,
transparency e promptness the relationship between DSO and clients.
From the client point of view, smart metering allows in a simple and fast way to:
• To control and know consumption information (kWh)
• To control and know the effective load (KW)
• To have the bill calculated based on the effective energy consumption, without advance or
balance payments
• To have the possibility to easily activate or modify the contract with the DSO.
A-6
________________________________________________________________________________
• To reduce waiting time for to open or close the contract with the DSO.
• To reduce or even abolish the “unpleasant”visits of the utility personnel to the meters.
From the utility point of view, smart metering allows or enhance:
• Automatic management of meters, data communication with meters, Automatic processing,
Demand side management, etc…
11) The following definition from the USA was sent by J. Parsons:
A bill has been introduced in the U.S. House of Representatives aimed at creating a special tax
incentive for the installation of smart meters. Entitled the Energy Conservation through ‘Smart
Meters’Act, the bill seeks to amend the Internal Revenue Code of 1986 to provide a five year
applicable recovery period for the depreciation of “qualified energy management devices”. For the
purposes of the Act, an “energy management device”is defined as
“any time based meter and related communication equipment which is capable of being used by the
taxpayer as part of a system that:
(i) measures and records electricity usage data on a time differentiated basis in at least 24 separate
time segments per day,
(ii) provides for the exchange of information between supplier or provider and the customer's
energy management device in support of timebased rates or other forms of demand response,
and
(iii) provides data to such supplier or provider so that the supplier or provider can provide energy
usage information to customers electronically."
12) Elexon SVG/56/006 dated Sept 2005:
The term "Smart Metering" can refer to a broad range of advanced metering and retrieval
technologies. For the purposes of this paper the term "Smart Metering" refers to the types of
product features outlined below..........
Automatic Meter Reading (AMR). One way communication where the meters can be read remotely,
.....
Automatic Meter Management(AMM). Two way communication where, in addition to AMR, the
meters can typically: monitor and detect fraud; enable remote disconnection or load limiting;
facilitate remote tariff changes; and display costs, energy used, energy efficiency and real time tariff
information.
Interval Metering with Automatic Meter Management AMM (IM). In addition to AMM, the meters
can record and store more detailed usage information. Electricity consumption is captured in
frequent increments, such as quarter or half hourly intervals. This data can be stored in the meter
and retrieved remotely as required (e.g. daily or monthly).
13) Industry Metering Advisory Group, March 2006 defines Smart Metering Systems:
A system for metering any residential energy or water supplies that:

A Measures consumption over representative periods of legal metrology requirements
B Stores measured data for multiple time periods
C Allows ready access to this data by consumers as well as by suppliers or their agents
and at least one of the following functions:

i. Provides analysis of the data and a local display of the data in a meaningful form to the
consumer or as part of a smart house solution
A-7
________________________________________________________________________________
ii. Transfers consumption data to the supplier or his agent for the purposes of accurate billing
without requiring access to the home.
iii. Provides a payment facility for one or more supplies.
iv. Measures, and records information as to the continuity and quality of the supply and
provides this and other data to the Distribution Network Operator for purposes of system
operation, planning, and loss assessment.
v. Permits remote control (e.g. interruption and restoration) of specific consumer circuits or
equipment for the purposes of agreed load management.
vi. Allows display of price signals for different time periods as part of cost reflective tariff for
the purposes of demand response.
vii. Allows for remote change of tariff, debt or other rates for utility charging without requiring
access to the home.
And, where a consumer has microgenerator equipment installed:
• Provides a facility to measure energy export and/or generation, where required for official
purposes.
14) NERA Economic Consulting in Cost Benefit Analysis of Smart Metering and Direct Load
Control, Phase 1 Overview (Sydney, 17 September 2007) :
The functionalities that we have assumed to be core for all smart meters are:
• half-hourly consumption measurement and recording;
• weekly remote reading;
• local reading via both a hand held device and a visual display on the meter;
• secure transmission of data from the meter;
• tamper detection;
• remote time clock synchronisation; and
• load management at meters through a dedicated control circuit, consistent with
current jurisdictional arrangements.
The Phase 1 assessment has focused on the incremental costs and benefits associated with adding
additional functionalities to this 'core' set.
15) Advanced Metering for Energy Supply in Australia, 17 July 2007, report prepared for the Total
Environment Centre by Energy Futures Australia:
Smart meters include, in addition to interval metering capability, one-way or two-way

communication between the energy supplier and the meter.
A-8
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Definition of Smart Metering and Applications and Identification of Benefits

Technical Report · January 2008

Pekka Koponen Claudio Rochas

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Andrei Z. Morch Mikael Togeby

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Definition of Smart Metering and Applications and

9.2.2007 P. Koponen, VTT Skeleton draft

Appendix A. Definitions of Smart Meter and Smart Metering

1.2 Objectives of this report

The objectives of this report are the following:

1.3 Outline of this report

2 Definition of smart metering

2.1 Smart meters

2.2 Smart metering

In ESMA the definition for smart metering is set as follows:

Smart metering has the following features:

3 Applications of smart metering

3.1 Settlement and billing

More accurate settlement

More frequent and cheaper switching of retail electricity suppliers

3.2 State estimation of power distribution networks

3.3 Monitoring of power quality and reliability

Customer service includes providing customers with relevant information on

Fast, accurate and predictable service improves customer satisfaction.

3.5 Load analysis, modelling and forecasting

3.6 Improving competition and efficiency in energy markets

Smart metering improves competition on the energy market in following ways:

Concerning interconnected distributed generators, it is important to note that:

3.10 Providing information for authorities and researchers

3.11 End use energy management

3.12 Energy Saving

Smart Metering contributes to energy savings in several ways:

3.13 Smart homes

1. Combinations of data streams

3. Smart Homes Infrastructure

3.14 Virtual Power Plant, embedded renewables and cogeneration

3.15 Preventive maintenance and analysis of failures

3.16 Safety, security, telemedicine, social alarm services

3.18 Meter management

Meter management comprises the following activities:

3.19 Connect, disconnect, limit load remotely

Remote connection and disconnection of partial loads

Remote limitation of max allowed capacity for a metering point

3.20 Fraud detection

A basic definition would be:

1) Revenue protection features should take account of developments in distributed generation;

3.21 Tariff Setting (Time of Use, Maximum Demand, Seasonal)

4 Importance of applications in ESMA

Applications of smart metering / Importance in ESMA >> Average Max

5 Benefits of smart metering

5.1 Benefits for each actor

5.2 Benefits for energy consumer

5.3 Benefits for an unbundled DSO

5.4 Benefits for the competitive electricity market

5.5 Benefits to the society and environment