MICE Industry

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What is a Meeting?

• A gathering for business, educational,


or social purposes
• Associations often use the term to refer
to a combination of educational
sessions and exhibits. Can include
seminars, forums, symposiums,
conferences, workshops, etc.

Meetings, Expositions, Events, and Conventions: Copyright © 2016, 2012, 2008


An Introduction to the Industry, Fourth Edition by Pearson Education, Inc.
George G. Fenich All Rights Reserved
Industry Terminology and Practice

• Meeting
§ Domestic Meeting
§ National Meeting
• Expositions
• Event
• Convention

continued on next slide


Meetings, Expositions, Events, and Conventions: Copyright © 2016, 2012, 2008
An Introduction to the Industry, Fourth Edition by Pearson Education, Inc.
George G. Fenich All Rights Reserved
Industry Terminology and Practice

• Trade Show
• Seminar
• Workshops
• Conference
• Clinic

continued on next slide


Meetings, Expositions, Events, and Conventions: Copyright © 2016, 2012, 2008
An Introduction to the Industry, Fourth Edition by Pearson Education, Inc.
George G. Fenich All Rights Reserved
Industry Terminology and Practice

• Break-out Sessions
• Assembly
• Congress
• Forum
• Symposium

continued on next slide


Meetings, Expositions, Events, and Conventions: Copyright © 2016, 2012, 2008
An Introduction to the Industry, Fourth Edition by Pearson Education, Inc.
George G. Fenich All Rights Reserved
Industry Terminology and Practice

• Institute
• Lecture
• Panel Discussion
• Incentive Travel

continued on next slide


Meetings, Expositions, Events, and Conventions: Copyright © 2016, 2012, 2008
An Introduction to the Industry, Fourth Edition by Pearson Education, Inc.
George G. Fenich All Rights Reserved
Organizational Structure

• Six Major Divisions


§ Lodging
§ Food and Beverage
§ Transportation
§ Attractions
§ Entertainment
§ Shopping

Meetings, Expositions, Events, and Conventions: Copyright © 2016, 2012, 2008


An Introduction to the Industry, Fourth Edition by Pearson Education, Inc.
George G. Fenich All Rights Reserved
Background of the Industry

• 1895 – Detroit businessmen form first CVB


• 1910 – Predecessor to the American Hotel and
Lodging Association founded
• 1916 – Predecessor to the American Society of
Association Executives founded
• Post-World War II travel and meetings expand; hotels
build and expand state-of-the-art meeting facilities
• 1948 – Convention Industry Council formed
• 1957 – Professional Convention Management
Association (PCMA) founded
• 1960's – The Conrad Hilton Hotel in Chicago
establishes first convention service manager position
continued on next slide
Meetings, Expositions, Events, and Conventions: Copyright © 2016, 2012, 2008
An Introduction to the Industry, Fourth Edition by Pearson Education, Inc.
George G. Fenich All Rights Reserved
Background of the Industry
• 1972 – Meetings Professional International (MPI) is
founded
• 1976 – First academic meeting planning program
• 1979 – Georgia State University begins convention
services management and meeting planner classes
• 1985 – Certified meeting Professional (CMP) program
established
• 1989 – US Department of Labor adds job title of
Meeting and Convention Planner to National Code
Directory
• 2000 – U.S. Bureau of Labor Statistics adds Meeting
and Convention Planners (13-1121) category to
Standard Occupational Classification
Meetings, Expositions, Events, and Conventions: Copyright © 2016, 2012, 2008
An Introduction to the Industry, Fourth Edition by Pearson Education, Inc.
George G. Fenich All Rights Reserved
Why Have Meetings and Events?

• People prefer to meet face-to-face.


• People meet with and learn from peers.
• Includes all forms of communication –
verbal and non-verbal

Meetings, Expositions, Events, and Conventions: Copyright © 2016, 2012, 2008


An Introduction to the Industry, Fourth Edition by Pearson Education, Inc.
George G. Fenich All Rights Reserved
Why Have Meetings and Events?

• Build “Communities of Practice”


§ Strengthen skills.
§ Impact change.
§ Observe accomplishments.
§ Renew acquaintances.
§ Learn new products / services.

Meetings, Expositions, Events, and Conventions: Copyright © 2016, 2012, 2008


An Introduction to the Industry, Fourth Edition by Pearson Education, Inc.
George G. Fenich All Rights Reserved
Employment

• Event planner
• Meeting planner
• Wedding planner
• Hotel or conference sales
• Restaurant sales

continued on next slide


Meetings, Expositions, Events, and Conventions: Copyright © 2016, 2012, 2008
An Introduction to the Industry, Fourth Edition by Pearson Education, Inc.
George G. Fenich All Rights Reserved
Employment

• Entertainment / sporting venue sales


• Destination management
• Hotels
• Convention centers
• Exposition services contractors
• Destination marketing organizations

Meetings, Expositions, Events, and Conventions: Copyright © 2016, 2012, 2008


An Introduction to the Industry, Fourth Edition by Pearson Education, Inc.
George G. Fenich All Rights Reserved
MEEC Relationships

• What affects or impacts meetings:


§ The meeting sponsor
§ The facility
§ The destination
§ All others who provide services for
meetings

Meetings, Expositions, Events, and Conventions: Copyright © 2016, 2012, 2008


An Introduction to the Industry, Fourth Edition by Pearson Education, Inc.
George G. Fenich All Rights Reserved
What Planners Do

• Logistics
§ More than counting coffee cups
• Strategic
§ Support the work toward an
organization's bottom line
§ Anticipate changes

Meetings, Expositions, Events, and Conventions: Copyright © 2016, 2012, 2008


An Introduction to the Industry, Fourth Edition by Pearson Education, Inc.
George G. Fenich All Rights Reserved
What Planners Do

• Types of Planners
§ Association
§ Corporate
§ Independent

Meetings, Expositions, Events, and Conventions: Copyright © 2016, 2012, 2008


An Introduction to the Industry, Fourth Edition by Pearson Education, Inc.
George G. Fenich All Rights Reserved
What Planners Do

• Overview of site selection


• Transportation arrangements
• Function rooms
• Guest rooms
• Exhibits

continued on next slide


Meetings, Expositions, Events, and Conventions: Copyright © 2016, 2012, 2008
An Introduction to the Industry, Fourth Edition by Pearson Education, Inc.
George G. Fenich All Rights Reserved
What Planners Do

• Food and beverage


• Negotiations and legal considerations
• Speaker arrangements
• Marketing
• On-site management

Meetings, Expositions, Events, and Conventions: Copyright © 2016, 2012, 2008


An Introduction to the Industry, Fourth Edition by Pearson Education, Inc.
George G. Fenich All Rights Reserved

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