Table Reservation Task Sheet 1.1 (Assignment 1.1)

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Task Sheet 1.

1
Take Table Reservation
Assignment 1.1

Instructions:
1. Write a 2-page summative report on table reservation discussing the procedures and
processes ( Follow the format given below)
2. Prepare a short dialogue on F&B reservationist-Customer scenario.

Presentation of Summative Report (Online and Offline)

1. Introduction

It is important for students to present carefully prepared written work. Written presentation in
industry must be professional in appearance and accurate in content. If students
develop good writing skills whilst studying, they are able to easily transfer those
skills to the workplace.

2. Style

Students should write in a style that is simple and concise. Short sentences and
paragraphs are easier to read and understand. It helps to write a plan and at
least one draft of the written work so that the final product will be well organized. The points
presented will then follow a logical sequence and be relevant. Students should frequently refer
to the question asked, to keep ‘on track’. Teachers recognize and are critical of work that does
not answer the question, or is ‘padded’ with
irrelevant material. In summary, remember to:
 Plan ahead
 Be clear and concise
 Answer the question
 Proofread the final draft.
3. Presenting Written Work

Types of written work


Students may be asked to write:
 Short and long reports
 Essays
 Records of interviews
 Questionnaires
 Business letters
 Resumes.

Format
All written work should be presented on A4 paper, single-sided with a left-hand margin. If work
is word-processed, one-and-a-half or double spacing should be used. Handwritten work must
be legible and should also be well spaced to allow for ease of reading. New paragraphs should
not be indented but should be separated by a space. Pages must be numbered. If headings are
also to be numbered, students should use a logical and sequential system of numbering.

Cover Sheet (for Offline and Online Submission)


All written work should be submitted with a cover sheet stapled to the front that contains:
 The student’s name and student number
 The name of the class/unit
 The due date of the work
 The title of the work
 The teacher’s name
 A signed declaration that the work does not involve plagiarism.

Keeping a Copy
Students must keep a copy of the written work in case it is lost. This rarely happens but it can
be disastrous if a copy has not been kept.
Inclusive language
This means language that includes every section of the population. For instance, if a student
were to write ‘A nurse is responsible for the patients in her care at all times’ it would be
implying that all nurses are female and would be excluding male nurses.
Examples of appropriate language are shown on the right:

Mankind Humankind

Barman/maid Bar attendant

Host/hostess Host

Waiter/waitress Waiter or waiting staff

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