PPC 101: A Beginner'S Guide To PPC
PPC 101: A Beginner'S Guide To PPC
PPC 101: A Beginner'S Guide To PPC
A Beginner’s
Guide to PPC
PPC
• Terms to Know
»» Click-Through Rate
»» Quality Score
»» Keywords
»» Ad Groups
»» Text Ads
What is PPC?
Whether you’ve heard a little about PPC marketing and are curious to learn more, or you already know
that you want to use PPC to market your business, but aren’t sure where to start, you’ve come to the
right place!
First, we’ll need to define PPC and establish a basic understanding of how PPC advertising works.
PPC stands for pay-per-click, a model of internet marketing in which advertisers pay a fee each time
one of their ads is clicked. Essentially, it’s a way of buying visits to your site, rather than attempting to
“earn” those visits organically.
Search engine advertising is one of the most popular forms of PPC. It allows advertisers to bid for ad
placement in a search engine’s sponsored links when someone searches on a keyword that is related to
their business offering. For example, if we bid on the keyword “PPC software,” our ad might show up in
the very top spot on the Google results page.
Google Ads operates on a pay-per-click model, in which users bid on keywords and pay for each
click on their advertisements. Every time a search is initiated, Google digs into the pool of Google Ads
advertisers and chooses a set of winners to appear in the valuable ad space on its search results page.
The “winners” are chosen based on a combination of factors, including the quality and relevance of their
keywords and ad campaigns, as well as the size of their keyword bids.
More specifically, who gets to appear on the page is based on and advertiser’s Ad Rank, a metric
calculated by multiplying two key factors — CPC Bid (the highest amount an advertiser is willing to
spend) and Quality Score (a value that takes into account your click-through rate, relevance, and landing
page quality). This system allows winning advertisers to reach potential customers at a cost that fits their
budget. It’s essentially a kind of auction. The below infographic illustrates how this auction system works.
While a number of factors determine how successful your PPC advertising campaignwill be, you can
achieve a lot by focusing on:
• Keyword Relevance: Crafting relevant PPC – keyword lists, tight keyword groups, and proper
ad text.
• Landing Page Quality: Creating optimized landing pages with persuasive, relevant content
and a clear call-to-action, tailored to specific search queries.
• Quality Score: Quality Score is Google’s rating of the quality and relevance of your keywords,
landing pages, and PPC campaigns. Advertisers with better Quality Scores get more ad clicks
at lower costs.
• Relevant: Of course, you don’t want to be paying for Web traffic that has nothing to do with
your business. You want to find targeted keywords that will lead to a higher PPC click-through
rate, effective cost per click, and increased profits. That means the keywords you bid on
should be closely related to the offerings you sell.
• Expansive: PPC is iterative. You want to constantly refine and expand your campaigns, and
create an environment in which your keyword list is constantly growing and adapting.
• Add PPC Keywords: Expand the reach of your PPC campaigns by adding keywords that are
relevant to your business.
• Split Ad Groups: Improve click-through rate (CTR) and Quality Score by splitting up your ad
groups into smaller, more relevant ad groups, which help you create more targeted ad text and
landing pages.
• Review Costly PPC Keywords: under-performing keywords and shut them off if necessary.
Click-Through Rate
Achieving a high click-through rate is essential to your PPC success, because it directly affects both your
Quality Score and how much you pay every time someone clicks your search ad. Are your click-through
rates holding you back, or are they high enough?
Click-through rate (CTR) is a metric that measures the number of clicks advertisers receive on their ads
per their number of impressions. In this tutorial you’ll learn:
• Learn what constitutes a good click-through rate for PPC, and how you can get one.
• High Quality Scores allow you to improve or maintain ad position for lower costs.
From a purely statistical standpoint, it depends. Take a look at Yahoo’s answer to the “what’s a good
click-through rate” question:
“The honest answer to the question is, ‘It depends.’ Click-through rates
are naturally going to vary from campaign to campaign, and even from
keyword to keyword. Everything involved in the way your ad is displayed
plays a part, from your ad copy to the ad’s ranking on the results page.”
So while you want to have a “high” click-through rate, there’s really no magic number. Average click-
through rate will vary by industry, and your expected CTR depends on your ad’s position, among other
factors. Generally speaking, as we mentioned above, you want as high a click-through rate as possible.
• Some times you’re generating clicks on keywords that are priced too high, and won’t turn a
profit even if they convert.
• Irrelevant terms and clicks are just spending money without bringing in additional business.
So you don’t always want higher click-through rates: what you want are high CTRs on keywords that are:
• Relevant — Have to do with your ad text, your landing page, and your offering.
So, in a nutshell, a good CTR means first targeting the right words, then getting as many people as you
can to click on those ads.
• Cost-efficient clicks.
• Tools and methodology for closely integrating keywords with ad text and landing pages.
• The ability to quickly and efficiently segment keyword groups to generate closer targeting.
Remember, the higher your click-through rate, the better your Quality Scores will likely be, and high
Quality Scores are one of the single best predictors of success in PPC.
Quality Score
If you’re trying to master PPC, you need a solid understanding of Quality Score. That’s because your
Quality Scores have enormous influence over the cost and effectiveness of your paid search campaigns.
Just as your credit score can affect whether or not you qualify for a loan and how high your interest rate
is, Google Quality Score affects how your PPC ads perform and how much you pay for each click.
• Higher ad rankings
• Lower costs
Luckily, strong Quality Scores lower both your cost per click and your cost per conversion.
Generally speaking, the higher your Quality Score, the lower your cost per conversion. Remember, a high
Quality Score is Google’s way of saying that your PPC ad meets your potential customers’ needs. The
better you are at meeting the prospect’s needs, the less Google will charge you for the ad click.
• Keyword Organization — Split your keywords into tight, organized groups that can be more
effectively tied to individual ad campaigns.
• Refining Ad Text — Test out PPC ad copy that is more targeted to your individual ad groups.
More effective ads get higher CTR, one of the best ways to improve Quality Score.
• Optimizing Landing Pages — Follow landing page best practices to create pages that connect
directly with your ad groups and providea cohesive experience for visitors, from keyword to
conversion.
• Adding Negative Keywords — Continuously research, identify, and exclude irrelevant search
terms that are wasting your budget.
As you can see, Quality Score is primarily a measure of relevance, and improving keyword Quality Score
is a matter of structuring your PPC campaigns into small, well-organized, tightly knit groups of keywords.
Better keyword research and organization will also naturally improve the quality and specificity of your
ads and website content, allowing you to target the exact audience most likely to be searching for your
offerings.
Low Google Ads Quality Scores are primarily the result of disconnect between keywords, ad groups,
ad text, and landing page content. A high Quality Score comes naturally when an Google Ads account
contains organized keywords in appropriate keyword groups, ad text that corresponds with certain ad
groups, and landing pages that connect with the ad text’s offer. While there is no easy, foolproof answer
to improving your Quality Score formula, paying careful attention to relevance will greatly improve your
scores.
• Quality Score Toolkit — This free toolkit is a Quality Score 101 course all wrapped up in one
package. The toolkit includes our “Mastering Quality Score” video, our Quality Score white
paper, and a Quality Score Cheat Sheet for quick and easy reference.
• Improving Quality Score: The Value of Being More Relevant — This free white paper takes
an in-depth look at how Quality Score is calculated and lays out a strategy for increasing your
Quality Scores.
• Understanding and Improving Quality Score — Learn how to improve Quality Scores with
this free webinar that helps you understand why you should pay close attention to your quality
score. Larry Kim, Founder of WordStream clears up mysteries surrounding the elusive Quality
Score.
• How to lower your cost per click while maintaining (or even improving) traffic and
conversion levels.
What is CPC?
A “click” on one of your PPC text ads represents a visit, or an interaction with your company’s product
or service offering. Every click in a PPC campaign represents attention from a person who is searching
for something that you offer. This attention is what you’re buying, as an advertiser, so it’s important to
note two factors:
As an advertiser, your cost per click will always be less than or equal to your maximum bid, as it is an
average of bids against a series of competitors over a period of time. Because of how the Google Ads
Auction works, your actual cost per click is heavily influenced by both you and your closest competitor’s
ad rank, maximum bid, and Quality Score.
Since the overall ROI of your campaigns is determined by how much you’re paying for clicks and the
quality of traffic they’re bringing in, it is important to think about cost per click in terms of both cost and
value. You want to identify and target clicks that are both inexpensive and valuable.
Google has created an automated system that offers pricing discounts to well-managed PPC campaigns
with high Quality Scores. Currently, accounts with quality scores of 6 or higher (the average score today
is 5) are granted a 16–50% decrease in CPC, whereas accounts with a 4 or lower Quality Score see a
25–400% increase in CPC!
• Optimize ad text and landing pages that speak to individual search intent.
By discovering new, relevant and valuable clicks, the distribution of your budget will be improved
substantially. To do this, you’ll have to find new PPC keywords and search advertising opportunities.
But you can’t just expand without also paring back — you need to simultaneously eliminate irrelevant or
overpriced clicks from your campaigns.
Continually designating negative keywords in your Google Ads account helps to control your CPC by
filtering out traffic from searchers that are highly unlikely to convert. So as you add new keywords to your
Google Ads account, be sure to eliminate the losers. When you target only keywords that perform well
and are relevant to your business, it ensures that:
• Your spend is protected — Lowering your cost per click isn’t useful if you’re paying low prices
for irrelevant clicks. Negative keywords tell your PPC campaigns which terms not to target,
therefore reserving your budget for relevant terms only.
• Your Quality Score improves — If your keywords are clearly related to your ad text, landing
pages, and offering, your click-through rate and other Quality Score factors will be positively
affected. This gets you more cost-efficient clicks (remember, up to a 50% decrease in CPC!),
and on search terms that are more likely to convert.
A low cost per click is key to PPC success because it ultimately translates into your cost per conversion.
You’ll learn more about that in the next lesson.
Generally, your CPA will be higher than your cost per click, or CPC, because not everyone who clicks
your ad will go on to complete your desired action, whether it’s making a purchase or filling out a form to
become a lead.
Cost per action takes into account the number of ad clicks you need before someone converts — in
order words, improving your conversion rate will lower your CPA.
www.wordstream.com/google-adwords
PPC 101: A BEGINNER’S GUIDE TO PPC 16
How to lower your CPA in Google Ads
So, what determines your CPA? Like most things PPC, your CPA is directly affected by your Quality
Score, Google’s all-important metric based on the quality of your keywords, ads, and landing pages. In
general, the higher your Quality Score, the lower your costs — in fact, for each point your score is above
the average Quality Score of 5, your CPA will drop about 16%.
Keeping your Quality Score high and your CPA low can be a huge benefit to your PPC budget over
time, giving you the opportunity to buy more exposure in the online advertising space and optimize the
number of conversions that come from your ad spend.
The table on the right shows how much you’ll save on cost
per action if your Quality Score is higher than 5. Likewise,
having a below average Quality Score will increase your CPA,
relative to your competitors, which hurts your overall ROI.
In other words, the goal is for the highest possible percentage of visitors to your site to convert, or
complete your desired action.
CRO is quickly gaining in popularity because it’s seen as a way to increase profits from sales without
raising your advertising spend.
There are a number of things you can do to increase your conversion rate, among them:
• Write compelling, clickable PPC ads that are highly relevant to the keyword/search query
and your intended audience. All the better if you’re targeting high-intent mid-tail and long-tail
keywords that indicate a searcher who is late in the buying cycle, as those consumers are
more likely to convert.
• Maintain a high degree of relevance between your ads and corresponding landing pages.
Your landing page should deliver on the promise of your ad (the call to action) and make it easy
for the searcher to complete that action, be it signing up for a newsletter, downloading a white
paper or making a purchase.
• Test your landing page design. Conduct A/B testing to find the right layout, copy, and colors
that push the highest percentage of site visitors to fill out your form, call in, or otherwise
convert to a aluable lead or customer.
• With search marketing, increasing your qualified traffic is a matter of bidding on and optimizing
for the right keywords.
• Better keyword traffic data means you can make better decisions about your website and ad
copy and better target the right customers.
All of these practices can work to increase both traffic and conversion rates. They also have a positive
impact on your Quality Score, which lowers your overall cost per action.
• Compelling headline — Create a striking headline that is relevant to your PPC keyword and
compels prospective clients to remain on the page to fulfill your desired action.
• Concise, targeted copy — The content of your page should clearly communicate your offering,
and speak directly to the keywords associated with that ad group. Use bulleted lists to prevent
copy from becoming too lengthy or overwhelming.
• Eye-catching, clickable call-to-action (CTA) — Make sure your CTA button stands out visually,
appears clickable and uses short, gain-focused text.
• User-friendly lead capture form — A good form includes all the fields needed to fulfill your
offer, but not so many that prospective clients are visually overwhelmed. Think carefully about
what information is truly necessary to capture as you build your form.
• Attractive overall design — Landing pages should be clean and uncluttered, which conveys
both trustworthiness and professionalism to prospective clients. Design should also be
consistent with your brand in order to prevent a disjointed browsing experience for visitors.
Adhering to these best practices will keep your landing pages relevant and highquality,which will lead to
a valuable boost in both CRO and Quality Score. Try out WordStream’s free Landing Page Grader to see if
your Google Ads landing pages are optimized for conversions.
The results that Google returns — whether they’re organic results or paid advertisements — are there
because they’re relevant to the words in the search box. And if you want your ads to show up on the
page, you have to bid on that keyword.
Therefore, to succeed at PPC, you need to make sure you’re bidding on the right keywords. This process
includes a few moving parts:
• PPC Keyword Research: Using keyword research tools and analytics data to find a list of
keywords that are highly relevant to your business offerings. The goal is to show up in the
search results when people search for products or services that are relevant to your business.
• Keyword Grouping and Organization: The most effective PPC accounts organize keywords
into small groups of tightly related keywords.
• Negative Keywords: Negative keywords are a way of filtering out unwanted clicks. By setting
a negative keyword, you tell Google what searches you don’t want your ads to display for.
• Keyword Bid Optimization: Everyone has a limited budget, so it’s important to focus your
spending on your best performing keywords, without paying more than necessary.
As you can see, PPC isn’t just a matter of finding the right keywords. In order to get high ad rankings at
low costs, you’ll need to work at achieving relevance across your account. That means having:
All of these factors will contribute to your keyword Quality Score — the key metric that determines where
your ads are displayed and how much you pay for each ad click.
You can learn more about all of these concepts later on in the coursework. For now, let’s focus on
keywords and how they function in your PPC account.
A search query is the actual word or string of words that a search engine user types into the search box.
As search marketers, what we target are keywords. For example, one of your target keywords might be
“sunglasses.” When you bid on the keyword sunglasses, the search queries that trigger your ad might
include variations like “women’s sunglasses,” “aviator sunglasses,” or “sunglasses for small faces.” These
search queries all map back to your primary keyword.
Effectively grouping and organizing your keywords improves your PPC strategy by enabling you to
create more relevant, Quality Score-friendly ad groups, text ads and landing pages.
The easiest way to get started is to use a keyword grouping tool to break a large list of keywords down
into smaller groups by theme. You can then break those groups into even smaller groups, forming a
hierarchy, or tree structure:
This structure will map to your Google Ads campaigns and the ad groups within those campaigns.
• Try to use the keyword in the headline and once more in the
description lines, if you can do so while still communicating
benefits and including a call to action.
• Broad match — This is the default keyword match type. Google will match your ad against the
greatest number of possible queries. For example, if you bid on the keyword “massage,” your
ads might show when people search on longer phrases that include “massage,” like “Miami
massage” or “deep tissue massage therapist.” Your ads might also show for closely related
searches like “hot stone therapy.”
• Modified broad match — With modified broad match, you can tell Google to only display
your ads when one or more words is in the query, preventing synonym matches. If you bid on
“+massage,” only queries that actually include the word “massage” will trigger your ad.
• Phrase match — This match type allows you to tell Google to display your ad only when the
search query includes a full phrase, such as “hot stone.” (The words have to appear in that
order.) Other words may be included in the search query before or after the phrase.
• Exact match — The most restrictive match type, exact match tells Google to only match your
ads to queries that are exactly the same, word for word, as your keyword.
Broad match keywords have the advantage of allowing the maximum number of impressions and clicks
— however, those clicks are less targeted and may be less likely to convert. The more restrictive the
match type, the fewer clicks you’ll receive, but that traffic will be more relevant and more qualified.
• The Free Keyword Tool is an easy-to-use, FREE keyword suggestion tool that returns more
keywords than even paid tools.
• The Free Keyword Grouper takes a list of keywords as input and returns keyword groups
ready for PPC campaigns and searchoptimized web pages.
• The Free Keyword Niche Finder is a keyword suggestion tool and keyword grouper in one.
Enter a keyword search term to get back structured keyword suggestions and find your most
profitable keyword niches.
Now that you’ve got a handle on keywords, let’s move on the next lesson.
Ad Groups
Ad Groups are an essential component of pay-per-click marketing. Creating effective Ad Groups can
help you to drive more traffic and leads at lower costs, while increasing the number of conversions on
your site.
PPC advertising is structured such that you first create an account, then create an ad campaign, which is
home to Ad Groups.
• Keywords
• Text ads
• Landing pages
So what actually goes in your ad groups? Text ads, of course! In our next lesson, we’ll learn how PPC text
ads work and how you can optimize your text ads for better PPC performance.
Text Ads
Compelling, targeted text ads are crucial to a high performance PPC campaign.
They’re often the first contact that a potential customer has with your site: they search for something
related to your business, and your ad shows up in the results.
Whether or not they click on your ad and get to your website depends on how powerful your message is
and how relevant it is to what they want.
Since the PPC text ad is so often the “first touch,” it’s crucial that you get them right. Creating well-
written AdWords ads offers some very obvious benefits:
The most important things to keep in mind when writing ad text are making sure your ad is highly
relevant:
• To the searcher’s intent (which can usually be inferred from the keyword and context)
• Communicates your unique value proposition, i.e., the benefits of your offering and why people
should visit your site to learn more.
• Includes a compelling call to action, or a command that tells the searcher what to do and what
they’ll get when they click on the ad.
Google offers plenty of tools to make your ads more compelling. For example, you can use ad extensions
to provide additional links for the user to click on, as well more information about your product. This
additional info might include:
• Location and contact information, such as physical address and phone number.
• An email field so that users can sign up for an email list right from the Google search results
page.
Now ad optimization is easier than ever with Optimize Ads, an ad authoring tool and alert that’s part of
the 20-Minute Work Week. This new feature proactively monitors your ad performance and simplifies the
ad writing process so you can optimize your PPC text ads in as little time as possible.
• Cut hours of analysis down to seconds — An alert lets you know when an ad needs
improvement, so you don’t have to dig through hundreds or thousands of ads.
• Write highly clickable ads fast by leveraging your best-performing ad text — We help you
re-use messaging that’s already working for you, by showing you your best-performing ad in
the group.
• Avoid common pitfalls — The software automatically checks to make sure your ad follows
best practices, and that you’re not violating any of Google’s quality guidelines.
With Optimize Ads, there are no more excuses for weak, underperforming ads. PPC Advisor helps you
make the most of your ads in just a few minutes per week!
If you spend just a few minutes a week to improve the relevance and CTR of your ads — throw out your
worst two ads and replace them with new text, or try out a new ad extension — you’ll be on your way to a
better-performing PPC account.
You have a website that is relevant, easy to navigate, and fairly well built out.
Your Google Ads account will help you to bring qualified searchers to your landing pages. Once
they’ve made it to your site, it’s your job to convince them to convert. To achieve this, you must create
landing pages that will compel visitors to take action. If your landing pages are cluttered, lack relevant
information or do not facilitate a conversion, you’re throwing money into a black hole and your paid
search efforts will be in vain. If you know that your landing pages need a little TLC, check out these tips.
(Bonus points if you have mobile optimized landing pages, too!)
You’re willing to commit to this project for the long haul (financially and time-wise).
You won’t see the full potential of your account from the start. Cliché as it may be, it’s important to
recognize that PPC is a marathon, not a sprint. It takes time to establish a strong structure, expand
keyword lists, identify negatives and test ads/ landing pages. Plus, you are likely to start off with poor
You are willing to dedicate some extra manpower to PPC for the next few weeks.
Sure, once your account has been up and running for a while, you can sit back and relax. However,
your first month will require a bit more heavy lifting. If you’ve never managed a PPC account before, I
recommend taking a few weeks to do some studying (maybe even get certified, if you’re feeling like
a true overachiever!). Once you know the ropes you can embark on the account build out, which may
also be a fairly time consuming process and then, for the first few weeks, you will need to monitor your
performance pretty heavily. Though it may be tough right off the bat, the hard work will be well worth
your while!
If you fit the descriptions above, we recommend taking some time to develop your strategy and
identify your paid search goals. One of the most important things to consider is how you will define
a conversion. A “conversion” is the action that you want the searcher to take after they’ve clicked on
your ad and visited your landing page. Different advertisers track different types of conversions. An
e-commerce site might want to drive purchases, whereas a plumber may be looking for form fill-outs or
phone calls. It is also important that you identify the value associated with a completed conversion.
Head to the Google Ads homepage and click the blue Start Now button.
Don’t worry—you won’t be charged a cent until you’ve finished creating your account and Google Ads
has approved your first ad (which you’ll create during this step).
First, you have to decide how much you want to spend per day. If you have a monthly budget, divide it
by 30.4 (the average number of days in a month) to get your daily budget. Otherwise, start with a number
you’re comfortable with and prepare to make some changes after watching your campaign performance
for a few weeks.
Next, tell Google Ads where you want to advertise (e.g., New York City), the networks you want to
advertise on (e.g., the Search Network), and the keywords you want to target (e.g., men’s basketball
shoes).
Thirdly, you have to set a maximum cost-per-click (CPC) bid for your ad. This is the greatest amount of
money you’re willing to pay for a single click on your ad. Although a higher bid gives you a better chance
of scoring a top ad position, there are several other factors at work in the Google Ads auction, and you’ll
often pay less than what you’re willing to.
And finally, it’s time to write your first ad! Check out some best practices here.
Although Google Ads is a pay-per-click platform, you don’t literally pay right after someone clicks on your
ad. Most advertisers pay on an automatic payments basis. This means that Google Ads either charges
you every 30 days or once you hit a predetermined threshold—whichever comes first. You can opt for
manual payments if you prefer.
Note that the country you live and work in (and the currency you use) affects the billing options available
to you. Make sure you select the correct time zone, too—your billing, reporting, and account statistics all
depend on this.
Aaaaaaaand you’re done! Review the information you’ve submitted and make sure everything looks
good. Once you agree to Google Ads’ terms and conditions, click Finish and create campaign.
Congratulations! You can officially start growing your business via Google Ads.
ABOUT WORDSTREAM
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maximize the results of their online advertising by giving advertisers powerful tools to easily build, manage and optimize
PPC 101: A BEGINNER’S GUIDE TO PPC
campaigns across ad networks like Google Ads, Bing, Instagram, Facebook—and more!
31
STOP WASTING
MONEY IN
GOOGLE ADS
Get actionable advice on how to improve your account now with
WordStream’s FREE Google Ads Performance Grader.
www.wordstream.com/google-adwords
PPC 101: A BEGINNER’S GUIDE TO PPC 32