Business Networking Solution

Installation Guide

L2 Managed Switch
TL-SG3210/TL-SG3216/TL-SG3424/TL-SG3424P
 COPYRIGHT & TRADEMARKS

Specifications are subject to change without notice. is a registered trademark of TP-LINK

TECHNOLOGIES CO., LTD. Other brands and product names are trademarks of their respective holders.

No part of the specifications may be reproduced in any form or by any means or used to make any derivative such
as translation, transformation, or adaptation without permission from TP-LINK TECHNOLOGIES CO., LTD. Copyright
© 2014 TP-LINK TECHNOLOGIES CO., LTD. All rights reserved.

http://www.tp-link.com

FCC STATEMENT

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1) This device may not cause harmful interference.

2) This device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.

CE Mark Warning

This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the
user may be required to take adequate measures.

I Copyright & Trademarks

Related Document
The User Guide and CLI Reference Guide of the product are provided on the resource CD.
To obtain the latest product information, please visit the official website:
http://www.tp-link.com

About this Installation Guide

This Installation Guide describes the hardware characteristics, installation methods and
the points that should be attended to during installation.

This Installation Guide is structured as follows:

Chapter 1 Introduction. This chapter describes the external components of the switch.

Chapter 2 Installation. This chapter illustrates how to install the switch.

Chapter 3 Lightning Protection. This chapter illustrates how to prevent lightning damage.

Chapter 4 Connection. This chapter illustrates how to do the physical connection of

the switch.

Chapter 5 Configuration. This chapter instructs you to configure the switch via Web
Interface and CLI commands.

Appendix A Troubleshooting.

Appendix B Hardware Specifications.

Appendix C Technical Support.

Audience
This Installation Guide is for:

Network Engineer

Network Administrator

Conventions
Due to the similarity in structure of TP-LINK JetStream L2 Managed Switch series,
in this Installation Guide we take TL-SG3216 as an example to illustrate Chapter 2
Installation, Chapter 3 Lighting Protection and Chapter 4 Connection.
This guide uses the specific formats to highlight special messages. The following table
lists the notice icons that are used throughout this guide.

Remind to be careful. A caution indicates a potential which may

result in device damage.
Remind to take notice. The note contains the helpful
information for a better use of the product.

Related Document II
 Contents

Chapter 1 Introduction————————————— 01
1.1 Product Overview..........................................01
1.2 Appearance..................................................01

Chapter 2 Installation—————————————— 06
2.1 Package Contents..........................................06
2.2 Safety Precautions.........................................06
2.3 Installation Tools...........................................08
2.4 Product Installation.......................................08

Chapter 3 Lightning Protection————————— 10

3.1 Cabling Reasonably.......................................10
3.2 Connect to Ground........................................12
3.3 Equipotential Bonding....................................13
3.4 Use Lightning Arrester...................................14

Chapter 4 Connection—————————————— 15
4.1 Ethernet Port................................................15
4.2 SFP Port.......................................................15
4.3 Console Port.................................................16
4.4 Verify Installation..........................................16
4.5 Power On ...................................................16
4.6 Initialization..................................................17

Chapter 5 Configuration————————————— 18
5.1 Configure the Switch via GUI.........................18
5.2 Configure the Switch Using CLI......................19

Appendix A Troubleshooting——————————— 24

Appendix B Hardware Specifications——————— 25

Appendix C Technical Support—————————— 26

III Contents
 L2 Managed Switch

Chapter 1 Introduction

1.1 Product Overview

TP-LINK JetStream L2 Managed Switch, designed for workgroups and departments,
provides wire-speed performance and abundant layer 2 management features. It
provides a variety of service features and multiple powerful functions with high security.

The EIA-standardized framework and smart configuration capacity can provide flexible
solutions for a variable scale of networks. ACL, 802.1x and Dynamic ARP Inspection
provide robust security strategies. QoS and IGMP snooping/filtering optimize voice and
video application. Link aggregation (LACP) increases aggregated bandwidth, optimizing
the transport of business critical data. SNMP, RMON, WEB/CLI/Telnet Log-in bring
abundant management policies. TP-LINK JetStream L2 Managed Switch integrates
multiple functions with excellent performance, and is friendly to manage, which can
fully meet the need of the users demanding higher networking performance.

TL-SG3424P Managed PoE Switch is also a Power Sourcing Equipment (PSE*). All
the Auto-Negotiation RJ45 ports on the switch support Power over Ethernet (PoE*)
function, which can automatically detect and supply power with those powered devices
(PDs*) complying with IEEE 802.3af and IEEE 802.3at.

*PSE: a device (switch or hub for instance) that will provide power in a PoE setup.

*PoE: This technology describes a system to transmit electrical power, along with data,
to remote devices over standard twisted-pair cable in an Ethernet.

*PD: a device powered by a PSE and thus consumes energy. Examples include
powering IP telephones, wireless LAN access points, network cameras, network hubs,
embedded computers etc.

1.2 Appearance
■■ Front Panel
The front panel of TL-SG3210 is shown as the following figure.

LEDs

Console Port

10/100/1000Mbps RJ45 Port

SFP Port

Figure 1-1 Front Panel of TL-SG3210

Introduction 01
 L2 Managed Switch

LEDs
LED Status Indication
On The switch is powered on.
PWR Off The switch is powered off or power supply is abnormal.
Flashing Power supply is abnormal.
Flashing The switch works properly.
SYS
On/Off The switch works improperly.
On A device is linked to the corresponding port.
Flashing Data is being transmitted or received.
10/100/1000M Green The linked device is running at 1000Mbps.
Yellow The linked device is running at 10/100Mbps.
Off No device is connected to the corresponding port.
On A device is linked to the corresponding port.
1000M Flashing Data is being transmitted or received.
Off No device is connected to the corresponding port.

The front panel of TL-SG3216 is shown as the following figure.

Console Port

LEDs

10/100/1000Mbps RJ45 Port

SFP Port

Figure 1-2 Front Panel of TL-SG3216

The front panel of TL-SG3424 is shown as the following figure.

21F 23F

Console Port

LEDs

10/100/1000Mbps RJ45 Port

SFP Port

Figure 1-3 Front Panel of TL-SG3424

LEDs
LED Status Indication
On The switch is powered on.
Power Off The switch is powered off or power supply is abnormal.
Flashing Power supply is abnormal.
Flashing The switch works properly.
System
On/Off The switch works improperly.

02 Introduction
 L2 Managed Switch

LED Status Indication

On A 1000Mbps device is connected to the corresponding port.
1000Mbps A 10/100Mbps device or no device is connected to the
Off
corresponding port.
A device is connected to the corresponding port, but no
On
activity.
Link/Act
Flashing Data is being transmitted or received.
Off No device is connected to the corresponding port.

The front panel of TL-SG3424P is shown as the following figure.

LEDs

Console Port

10/100/1000Mbps RJ45 Port

SFP Port
Figure 1-4 Front Panel of TL-SG3424P
TL-SG3424P has an LED mode switch button which is for switching the LED
status indication. When the Speed LED is on, the port LED is indicating the data
transmission rate. When the PoE LED is on, the port LED is indicating the power
supply status. By default the Speed LED is on. Pressing the mode switch button, the
Speed LED will turn off and the PoE LED will light up. Then the PoE LED will turn off
after being on for 60 seconds and the Speed LED will light up again.

When the Speed LED is on, the port LED is indicating the data transmission rate.

LED Status Indication

On The switch is powered on.
Power Off The switch is powered off or power supply is abnormal.
Flashing Power supply is abnormal.
Flashing The switch works properly.
System
On/Off The switch works improperly.

On A 1000 Mbps device is connected to the corresponding

Green port, but no activity.
Flashing Data is being transmitted or received.
10/100/
On A 10/100 Mbps device is connected to the corresponding
1000 Mbps port, but no activity.
Yellow
Flashing Data is being transmitted or received.
Off No device is connected to the corresponding port.

When the PoE LED is on, the port LED is indicating the power supply status.

LED Status Indication

On The switch is powered on.
Power Off The switch is powered off or power supply is abnormal.
Flashing Power supply is abnormal.
Flashing The switch works properly.
System
On/Off The switch works improperly.

Introduction 03
 L2 Managed Switch

LED Status Indication

On The remaining PoE power≤7W.

PoE Max Flashing The remaining PoE power keeps ≤7W after this LED is
on for 2 minutes.
Off The remaining PoE power≥7W.
On The port is supplying power normally.
Green
Flashing The supply power exceeds the correponding port's
maximum power.
10/100/
1000 Mbps On Overload or short circuit is detected.
Yellow
Flashing Power-on self-test has failed.
Off No PoE power supply is provided on the port.

Note: TL-SG3216/TL-SG3424/TL-SG3424P switch features some “Combo” ports. A

“Combo” port consists of a RJ45 port and a SFP port, and the two ports share the
same LED.

Port Feature
10/100/1000Mbps
Model Console Port SFP Port
RJ45 Port
TL-SG3210 8 1 2
TL-SG3216 16 1 2
TL-SG3424/TL-SG3424P 24 1 4

10/100/1000Mbps Port
Designed to connect to the device with a bandwidth of 10Mbps, 100Mbps or
1000Mbps. Each has a corresponding 1000Mbps LED.

Console Port
Designed to connect with the serial port of a computer or terminal for monitoring
and configuring the switch.

SFP Port
Designed to install the SFP module. TL-SG3216/TL-SG3424/TL-SG3424P switch
features some SFP transceiver slots that are shared with the associated RJ45 ports.
The associated two ports are referred as a “Combo” port, which means they cannot
be used simultaneously, otherwise only SFP port works. TL-SG3210 features two
individual SFP ports.

Note: For TL-SG3216/TL-SG3424/TL-SG3424P, when using the SFP port with a

100M module or a gigabit module, you need log on to the GUI (Graphical User
Interface) of the switch and configure its corresponding Speed and Duplex mode on
Switching→Port→Port Config page. For 100M module, please select 100MFD while
select 1000MFD for gigabit module. By default, the Speed and Duplex mode of SFP port
is 1000MFD. TL-SG3210 supports 1000M SFP module connection only.

■■ Rear Panel
The rear panel of TL-SG3210 is shown as the following figure.

04 Introduction
 L2 Managed Switch

Grounding Terminal

Power Socket

Figure 1-5 Rear Panel of TL-SG3210

The rear panel of TL-SG3216/TL-SG3424/TL-SG3424P is shown as the following figure.

Grounding Terminal

Power Socket

Figure 1-6 Rear Panel of TL-SG3216/TL-SG3424/TL-SG3424P

Grounding Terminal
The switch already comes with lightning protection mechanism. You can also ground
the switch through the PE (Protecting Earth) cable of AC cord or with Ground Cable.
For detailed information, please refer to Chapter 3 Lightning Protection.

Power Socket
Connect the female connector of the power cord here, and the male connector to
the AC power outlet. Please make sure the voltage of the power supply meets the
requirement of the input voltage (100-240V~ 50/60Hz).

Caution: Please use the provided power cord.

Introduction 05
 L2 Managed Switch

Chapter 2 Installation

2.1 Package Contents

Make sure that the package contains the following items. If any of the listed items is
damaged or missing, please contact your distributor.

One Switch One Power Cord, One Console This Installation Guide
Cable and one Ground Cable

One Resource CD Two mounting brackets and

the fittings

2.2 Safety Precautions

To avoid any device damage and bodily injury caused by improper use, please observe
the following rules.

■■ Safety Precautions
■■
Keep the power off during the installation.
■■
Wear an ESD-preventive wrist strap, and make sure that the wrist strap has a good
skin contact and is well grounded.
■■
Use only the power cord provided with the switch.
■■
Make sure that the supply voltage matches the specifications indicated on the rear
panel of the switch.
■■
Ensure the vent hole is well ventilated and unblocked.
■■
Do not open or remove the cover of the switch.
■■
Before cleaning the device, cut off the power supply. Do not clean it by the waterish
cloth, and never use any other liquid cleaning method.

■■ Site Requirements
To ensure normal operation and long service life of the device, please install it in an
environment that meets the requirements described in the following subsection.
Temperature/Humidity

ȭ

ȭ

06 Installation
 L2 Managed Switch

Please keep a proper temperature and humidity in the equipment room. Too high/low
humidity may lead to bad insulation, electricity leakage, mechanical property changes
and corrosions. Too high temperature may accelerate aging of the insulation materials
and can thus significantly shorten the service life of the device. For normal temperature
and humidity of the device, please check the following table.

Environment Temperature Humidity

Operating 0℃ ~ 40℃ 10% ~ 90%RH Non-condensing

Storage -40℃ ~ 70℃ 5% ~ 90%RH Non-condensing

Clearness

The dust accumulated on the switch can be absorbed by static electricity and result
in poor contact of metal contact points. Some measures have been taken for the
device to prevent static electricity, but too strong static electricity can cause deadly
damage to the electronic elements on the internal circuit board. To avoid the effect of
static electricity on the operation of the switch, please attach much importance to the
following items:
■■
Dust the device regularly, and keep the indoor air clean.
■■
Keep the device well grounded and ensure static electricity has been transferred.

Electromagnetic Interference

Electronic elements including capacitance and inductance on the device can be affected
by external interferences, such as conducted emission by capacitance coupling,
inductance coupling, and impedance coupling. To decrease the interferences, please
make sure to take the following measures:
■■
Use the power supply that can effectively filter interference from the power grid.
■■
eep the device far from high-frequency, strong-current devices, such as radio
K
transmitting station.
■■
Use electromagnetic shielding when necessary.

Lightening Protection

Extremely high voltage currents can be produced instantly when lightning occurs and
the air in the electric discharge path can be instantly heated up to 20,000℃. As this
instant current is strong enough to damage electronic devices, more effective lightning
protection measures should be taken.

Installation 07
 L2 Managed Switch

■■
Ensure the rack and device are well earthed.
■■
Make sure the power socket has a good contact with the ground.
■■
Keep a reasonable cabling system and avoid induced lightning.
■■
Use the signal SPD (Surge Protective Device) when wiring outdoor.

Note: For detailed lightning protection measures, please refer to Chapter 3

Lightning Protection.

Installation Site

When installing the device on a rack or a flat workbench, please note the following
items:
■■
he rack or workbench is flat and stable, and sturdy enough to support the weight of
T
5.5kg at least.
■■
he rack or workbench has a good ventilation system. The equipment room is well
T
ventilated.
■■
he rack is well grounded. Keep the power socket less than 1.5 meters away from the
T
device.

2.3 Installation Tools

■■
Phillips screwdriver
■■
ESD-preventive wrist wrap
■■
Cables

Note: These tools are not provided with our product. If needed, please self purchase
them.

2.4 Product Installation

■■ Desktop Installation

To install the device on the desktop, please follow the steps below:

1. Set the device on a flat surface strong enough to support the entire weight of the
device with all fittings.
2. Remove the adhesive backing papers from the rubber feet.
3. Turnover the device and attach the supplied rubber feet to the recessed areas on
the bottom at each corner of the device.

08 Installation
 L2 Managed Switch

Feet

Bottom of the
Device

Notch

Figure 2-1 Desktop Installation

■■ Rack Installation
To install the device in an EIA standard-sized, 19-inch rack, follow the instructions
described below:

1. Check the grounding and stability of the rack.

2. Secure the supplied rack-mounting brackets to each side of the device with supplied
screws, as illustrated in the following figure.

Rack-
mounting
Bracket

Screw

Figure 2-2 Bracket Installation

3. After the brackets are attached to the device, use suitable screws (not provided) to
secure the brackets to the rack, as illustrated in the following figure.

Rack

Figure 2-3 Rack Installation

Caution:
■■
Please set 5~10cm gaps around the device for air circulation.
■■
Please avoid any heavy thing placed on the device.
■■
Please mount devices in sequence from the bottom to top of the rack and ensure a
certain clearance between devices for the purpose of heat dissipation.

Installation 09
 L2 Managed Switch

Chapter 3 Lightning Protection

3.1 Cabling Reasonably

In the actual network environment, you may need cable outdoors and indoors, and
the requirements for cabling outdoors and indoors are different. A reasonable cabling
system can decrease the damage of induced lightning to devices.

Note: It’s not recommended using Ethernet cables outdoors. When cabling outdoors,
please use a signal lightning arrester.

■■ Requirements for Cabling Outdoors

■■
Aerial cabling without safeguard is not allowed.

■■
It’s not allowed cabling down the building to connect network devices in different
floors.

■■
Outdoor cables should be buried and paved to the indoor through basement. A piece
of steel wire should be paved underground along the pipe and connected to the
lightning protection terminal of the building for shielding. Before connecting the cable
to the device, install a signal lightning arrester on the corresponding port.
■■
When an aerial cable is set up, the cable should be through a metal pipe (15m long
at least) before coming into the building. The two ends of this metal pipe should be
grounded. Before connecting the cable to the device, install a signal lightning arrester
on the corresponding port.
■■
It’s not necessary to pave STP cables through pipes. The shielded layer of STP cable
should be well grounded. Before connecting the cable to the device, install a signal
lightning arrester on the corresponding port.
■■ Requirements for Cabling Indoors
When cabling indoors, keep a certain distance away from the devices that may cause
high-frequency interferences, such as down-conductor cable, powerline, power
transformer and electromotor.
■■
The main cable should be paved in the metal raceway of the access shaft. When
cabling, keep the loop area formed by the cable itself as small as possible.

10 Lightning Protection
 L2 Managed Switch

■■
Requirements for the distance between Ethernet cable and other pipelines are shown
in the table.

Ethernet Cable
Other Pipelines Min Parallel Net Length Min Parallel-overlapping Net Height
L (mm) H (mm)
Down-conductor 1000 300
PE 50 20
Service pipe 150 20
Compressed air pipe 150 20
Thermal pipe (not wrapped) 500 500
Thermal pipe (wrapped) 300 300
Gas pipe 300 20

The two diagrams below demonstrate parallel net length and parallel-overlapping net
height.

Note: The above minimum net length/height is required when metal raceway is not
used. If any requirements cannot be met, you can add a steel tube or metal raceway
for shielding.

■■
Requirements for the distance between Ethernet cable and high-power electric
devices are in following tables.

Min Parallel
Cable Pave Way
Length (mm)
Parallel cabling 130
<2kVA
One is in the grounded metal raceway or metal pipe 70
powerline
The both are in the grounded metal raceway or metal pipe 10
Parallel cabling 300
2~5kVA
One is in the grounded metal raceway or metal pipe 150
powerline
The both are in the grounded metal raceway or metal pipe 80
Parallel cabling 600
>5kVA
One is in the grounded metal raceway or metal pipe 300
powerline
The both are in the grounded metal raceway or metal pipe 150

Device Min Distance (m)

Switch case 1.00
Transformer room 2.00
Elevator tower 2.00
Air-conditioner room 2.00

Lightning Protection 11
 L2 Managed Switch

3.2 Connect to Ground

Connecting the device to ground is to quickly release the lightning over-voltage and
over-current of the device, which is also a necessary measure to protect the body from
electric shock.

In different environments, the device may be grounded differently. The following

will instruct you to connect the device to the ground in two ways, connecting to the
grounding bar or connecting to the ground via the power cord. Please connect the
device to ground in the optimum way according to your specific operation environment.

■■ Connecting to the Grounding Bar

If the device is installed in the Equipment Room, where a grounding bar is available,
you are recommended to connect the device to the Grounding Bar as shown in the
following figure.

Switch (Rear Panel) Grounding Terminal

Ground Cable Grounding Bar

Figure 3-1 Connecting to the Grounding Bar

Note: The grounding bar is not provided with our product. If needed, please self
purchase it.

■■ Connecting to the Ground via the Power Supply

If the device is installed in the normal environment, the device can be grounded via the
PE (Protecting Earth) cable of the AC power supply as shown in the following figure.

Figure 3-2 Connecting to the Ground

12 Lightning Protection
 L2 Managed Switch

Note:
■■
The figure is to illustrate the application and principle. The power cord you get from
the package and the socket in your situation will comply with the regulation in your
country, so they may differ from the figure above.
■■
If you intend to connect the device to the ground via the PE (Protecting Earth) cable
of AC power cord, please make sure the PE (Protecting Earth) cable in the electrical
outlet is well grounded in advance.

3.3 Equipotential Bonding

Equipotential Bonding is the practice of intentionally electrically connecting all earthed
systems to the same grounding grid or connecting the grounding grids of all the
earthed systems together through the ground or overground metal so as to create
an earthed equipotential zone. When lightning occurs, the high voltage produced by
lightning current in all systems will meanwhile exist in their ground cables, and thus
all ground cables have the same electrical potential and basically eliminate the electric
strikes between the systems.

The figure below illustrates how to practice equipotential bonding in a network.

Grounding Terminal Equipotential Bonding Cable

Ground Cable Grounding Bar

Figure 3-3 Equipotential Bonding

When equipotential bonding, please note that the cable should be copper wrapped Kelly
with its area being 6mm2 at least. The shorter cable the better, and use a grounding
bar to establish an equipotential bonding point.

Note: The equipotential bonding cable is not provided with our product. If needed,
please self purchase it.

Lightning Protection 13
 L2 Managed Switch

3.4 Use Lightning Arrester

Power lightning arrester and signal lightning arrester are used for lighting protection.

Power lightning arrester is used for limiting the voltage surge due to a lightning. If an
outdoor AC power cord should be directly connected to the device, please use a power
lightning arrester.

Note: Power lightning arrester is not provided with our product. If needed, please self
purchase it.

Signal lightning arrester is used to protect RJ45 ports of the device from lightning.
When cabling outdoors, please install a signal lightning arrester before connecting the
cable to the device.

When purchasing or using a signal lightning arrester, please observe the following
rules:
■■
The port rate of the signal lightning arrester should match the rate of the desired port
on the device. If it is not matched, this signal lighting arrester will not work. Purchase
a standard lightning arrester.
■■
Install signal lightning arrester near the protected device and connect it to the
ground via a shorter ground cable.

Grounding Terminal Equipotential Bonding Cable Ethernet Cable

Signal Lightning Arrester Device

Figure 3-4 Lightning Arrester Connection

Note: Signal lightning arrester is not provided with our product. If needed, please self
purchase it.

14 Lightning Protection
 L2 Managed Switch

Chapter 4 Connection

4.1 Ethernet Port

Connect the Ethernet ports of the switch to the network devices by RJ45 cable as the
following figure shows.

RJ45 Port
RJ45 Cable

Figure 4-1 Connecting the RJ45 Port

4.2 SFP Port

Connect the SFP port to a SFP module. For TL-SG3216/TL-SG3424/TL-SG3424P, if an
SFP transceiver (purchased separately) is installed in a slot and has a valid link on the
port, the associated RJ45 port will be disabled and cannot be used.

SFP Port

SFP Module

Figure 4-2 Inserting the SFP Module

Note: For TL-SG3216/TL-SG3424/TL-SG3424P, when using the SFP port with a

100M module or a gigabit module, you need to log on to the GUI (Graphical User
Interface) of the switch and configure its corresponding Speed and Duplex mode on
Switching→Port→Port Config page. For 100M module, please select 100MFD while
select 1000MFD for gigabit module. By default, the Speed and Duplex mode of SFP port
is 1000MFD. TL-SG3210 supports 1000M SFP module connection only.

Connection 15
 L2 Managed Switch

4.3 Console Port

CLI (Command Line Interface) enables you to manage the switch, thus you can load
the CLI after connecting the PCs or Terminals to the console port on the switch via the
provided cable.

Connect the console port of the device with your computer by the console cable as the
following figure shows.

Figure 4-3 Connecting the Console Port

You can also manage the device through the console port, for details please refer to the
CLI Reference Guide on the resource CD.

Note:
■■
The console port is the first port on the left of the front panel.
■■
Please keep the device power off when plugging the console cable.
■■
Do not connect the console port with other ports by RJ45 cable.

4.4 Verify Installation

After completing the installation, please verify the following items:
■■
here are 5~10cm of clearance around the sides of the device for ventilation and the
T
air flow is adequate.
■■
The voltage of the power supply meets the requirement of the input voltage of the
device.
■■
The power socket, device and rack are well grounded.
■■
The device is correctly connected to other network devices.

4.5 Power On
Plug the female connector of the provided power cord into the power socket of the
device, and the male connector into a power outlet as the following figure shows.

16 Connection
 L2 Managed Switch

Figure 4-4 Connecting to Power Supply

Note: The figure is to illustrate the application and principle. The power cord you get
from the package and the socket in your situation will comply with the regulation in
your country, so they may differ from the figure above.

4.6 Initialization
After the device is powered on, it begins the Power-On Self-Test. A series of tests
run automatically to ensure the device functions properly. During this time, its LED
indicators will respond as follows.

For TL-SG3210 Switch:

■■
The Power LED indicator will light on all the time.
■■
The LED indicators of all the ports will light on for several seconds and then turn off
after the initialization.
■■
The System LED indicator will flash, which represents a successful initialization.
For TL-SG3216/TL-SG3424/TL-SG3424P Switch:
■■
The Power LED indicator will light on all the time.
■■
After keeping off for several seconds, the LED indicators of all the ports will flash
momentarily and then turn off again after the initialization.
■■
The System LED indicator will flash, which represents a successful initialization.

Connection 17
 L2 Managed Switch

Chapter 5 Configuration

5.1 Configure the Switch via GUI

1. To access the GUI of the switch, open a web browser and type the default
management address http://192.168.0.1 in the address field of the browser, then
press the Enter key.

Figure 5-1 Web Browser

Note: To log on to the GUI of the switch, the IP address of your PC should be set in
the same subnet addresses of the switch. The IP address is 192.168.0.x ("x" is any
number from 2 to 254), Subnet Mask is 255.255.255.0.
For the detailed instructions as to how to do this, please refer to Appendix B in the
User Guide on the Resource CD.

2. Enter admin for the default User Name and Password, both in lower case letters.
Then click the Login button or press the Enter key.

Figure 5-2 Login

3. After a successful login, the main page will appear as the following figure, and you
can configure the function by clicking the setup menu on the left side of the screen.

18 Configuration
 L2 Managed Switch

Figure 5-3 Main Page of the Switch

5.2 Configure the Switch Using CLI

You can log on to the switch and access the CLI by the following two methods:
■■
Log on to the switch by the console port on the Switch.
■■
Log on to the switch remotely by a Telnet or SSH connection through an Ethernet
port.
■■ Logon by a Console Port
To log on to the switch by the console port on the switch, please take the following
steps:

1. Connect the PCs or Terminals to the console port on the switch by a provided cable.
2. Click Start→All Programs→Accessories→Communications→Hyper Terminal to open
the Hyper Terminal as the following figure shows.

Figure 5-4 Open Hyper Terminal

Configuration 19
 L2 Managed Switch

3. The Connection Description Window will prompt as Figure 5-5. Enter a name into the
Name field and click OK.

Figure 5-5 Connection Description

4. Select the port to connect in Figure 5-6, and click OK.

Figure 5-6 Select the port to connect

5. Configure the port selected in the step above as the following Figure 5-7 shown.
Configure Bits per second as 38400, Data bits as 8, Parity as None, Stop bits as 1,
Flow control as None, and then click OK.

20 Configuration
 L2 Managed Switch

Figure 5-7 Port Settings

6. Type the User name and Password in the Hyper Terminal window, the factory default
value for both of them is admin. The DOS prompt” TP-LINK>” will appear after
pressing the Enter button as Figure 5-8 shown. It indicates that you can use the CLI
now.

Figure 5-8 Log in the Switch

■■ Logon by Telnet
To log on to the switch by a Telnet connection, please take the following steps:

1. Make sure the switch and the PC are in the same LAN.
2. Click Start→Run to open the Run window.

Configuration 21
 L2 Managed Switch

Figure 5-9 Open the Run window

3. Type cmd in the prompt Run window as Figure 5-10 and click OK.

Figure 5-10 Run Window

4. Type telnet 192.168.0.1 in the command prompt shown as Figure 5-11, and press the
Enter button.

Figure 5-11 Connecting to the Switch

22 Configuration
 L2 Managed Switch

5. Type the User name and Password (the factory default value for both of them is
admin) and press the Enter button, then you can use the CLI now, which is shown as
Figure 5-12.

Figure 5-12 Log in the Switch

For detailed CLI configuration instructions, please refer to the CLI Reference Guide on
the resource CD.

Configuration 23
 L2 Managed Switch

Appendix A Troubleshooting

Q1. What could I do if I forgot the username and password of the switch?
1. Connect the console port of the PC to the console port of the switch and open hyper
terminal.
2. Power off and restart the switch. When you are prompted that “Press CTRL-B to enter
the bootUtil” in the hyper terminal, please press CTRL-B key to enter into bootUtil menu
shown as the following figure.

3. Enter the reset command to reset the system. Th system will be reset to the factory
default settings, and the default login user name and password are both admin.

Q2. Why does the Power LED work abnormally?

The Power LED should be lit up when the power system works normally. If the Power LED
worked abnormally, please take the following steps:
1. Make sure that the power cable is connected properly, and the power contact is normal.
2. Make sure the voltage of the power supply meets the requirement of the input voltage of
the switch.

Q3. What could I do if I could not access the web-based configuration page?
You are recommended to check the following items:
1. Check every port LED on the switch and make sure the cable is installed properly.
2. Try another port on the switch and make sure the cable meets the requirement and works
normally.
3. Turn off the power. After a while, turn on the power again.
4. Make sure the IP address of your PC is set within the subnet of the switch.
5. If you still cannot access the configuration page, please restore the switch to its factory
defaults. Then the IP address should be set as 192.168.0.x ("x" is any number from 2 to
254) and Subnet Mask as 255.255.255.0.

Q4. Why does the hyper terminal display abnormally?

Please check as follows:
1. Make sure the power supply is normal and the console cable is properly connected.
2. Check if the console cable is the right type.
3. Ensure the parameters of the hyper terminal are correct: configure Bits per second as
38400, Data bits as 8, Parity as None, Stop bits as 1, and Flow control as None.

24 Troubleshooting
 L2 Managed Switch

Appendix B Hardware Specifications

Item Content

IEEE 802.3 10Base-T Ethernet

IEEE 802.3u 100Base-TX/100Base-FX

Standards
IEEE 802.3ab 1000Base-T

IEEE 802.3z 1000Base-X

IEEE 802.3x Flow Control
10Base-T: UTP/STP of Cat. 3 or above
100Base-TX: UTP/STP of Cat. 5 or above

Transmission Medium 100Base-FX: MMF or SMF SFP Module (Optional)

1000Base-T: 4-pair UTP (≤100m) of Cat. 5, Cat. 5e, and
Cat. 6 or above
1000Base-X: MMF or SMF SFP Module (Optional)
LEDs TL-SG3210: PWR, SYS, 10/100/1000M,1000M
TL-SG3216/TL-SG3424: Power, System, 1000Mbps, Link/Act
TL-SG3424P: Power, System, Speed, Port Status LED,
PoE, PoE Max
Operating Temperature 0℃~40℃
Storage Temperature -40℃~70℃
Operating Humidity 10%~90%RH Non-condensing
Storage Humidity 5%~90%RH Non-condensing

Hardware Specifications 25
 L2 Managed Switch

Appendix C Technical Support

■■
For more help, please go to: http://www.tp-link.com/en/support/faq
■■
To download the latest Firmware, Driver, Utility and User Guide, go to:
http://www.tp-link.com/en/support/download
■■
For all other technical support, please contact us by using the following details:

Global Tel: +86 755 2650 4400

Fee: Depending on rate of different carriers, IDD.
E-mail: [email protected]
Service time: 24hrs, 7 days a week
Singapore Tel: +65 6284 0493
Fee: Depending on rate of different carriers.
E-mail: [email protected]
Service time: 24hrs, 7 days a week
USA/Canada Toll Free: +1 866 225 8139
E-mail: [email protected](USA)
[email protected](Canada)
Service time: 24hrs, 7 days a week
UK Tel: +44 (0) 845 147 0017
Fee: Landline: 1p-10.5p/min, depending on the time of
day. Mobile: 15p-40p/min, depending on your mobile
network.
E-mail: [email protected]
Service time: 24hrs, 7 days a week
Turkey Tel: 0850 7244 488 (Turkish Service)
Fee: Depending on rate of different carriers.
E-mail: [email protected]
Service time: 09:00 to 21:00, 7 days a week
Italy Tel: +39 023 051 9020
Fee: Depending on rate of different carriers.
E-mail: [email protected]
Service time: Monday to Friday, 09:00 to 13:00; 14:00
to 18:00
Ukraine Tel: 0800 505 508
Fee: Free for Landline; Mobile: Depending on rate of
different carriers
E-mail: [email protected]
Service time: Monday to Friday, 10:00 to 22:00
Malaysia Toll Free: 1300 88 875 465
Email: [email protected]
Service time: 24hrs, 7 days a week
Brazil Toll Free: 0800 608 9799 (Portuguese Service)
E-mail: [email protected]
Service time: Monday to Friday, 09:00 to 20:00;
Saturday, 09:00 to 15:00

26 Technical Support
 L2 Managed Switch

Poland Tel: +48 (0) 801 080 618

+48 223 606 363 (if calls from mobile phone)
Fee: Depending on rate of different carriers.
E-mail: [email protected]
Service time: Monday to Friday, 09:00 to 17:00.
GMT+1 or GMT+2 (DST)
Indonesia Tel: (+62) 021 6386 1936
Fee: Depending on rate of different carriers.
E-mail: [email protected]
Service time: Sunday to Friday, 09:00 to 12:00, 13:00
to 18:00 *Except public holidays
France Tel: 0820 800 860 (French service)
Fee: 0.118 EUR/min from France
Email: [email protected]
Service time: Monday to Friday, 09:00 to 18:00
*Except French Bank holidays
Australia/New Zealand Tel: NZ 0800 87 5465 (Toll Free)
AU 1300 87 5465 (Depending on 1300 policy.)
E-mail: [email protected] (Australia)
[email protected] (New Zealand)
Service time: 24hrs, 7 days a week
Switzerland Tel: +41 (0) 848 800 998 (German Service)
Fee: 4-8 Rp/min, depending on rate of different time.
E-mail: [email protected]
Service time: Monday to Friday, 09:00 to 12:30 and
13:30 to 18:00. GMT+1 or GMT+2 (DST)
Germany/Austria Tel: +49 1805 875 465 (German Service)
+49 1805 TPLINK
+43 820 820 360
Fee: Landline from Germany: 0.14EUR/min.
Landline from Austria: 0.20EUR/min.
E-mail: [email protected]
Service time: Monday to Friday, 09:00 to 12:30 and
13:30 to 18:00. GMT+1 or GMT+2 (DST in Germany)
*Except bank holidays in Hesse
Russian Federation Tel: 8 (499) 754 5560 (Moscow NO.)
8 (800) 250 5560 (Toll-free within RF)
E-mail: [email protected]
Service time: From 09:00 to 21:00 (Moscow time)
*Except weekends and holidays in RF

Technical Support 27
Website: http://www.tp-link.com Tel: +86 755 26504400 E-mail: [email protected] 7106504888 REV2.0.1