Telecom Software Development Services - ScienceSoft
Telecom Software Development Services - ScienceSoft
Telecom Software Development Services - ScienceSoft
ELECOMMUNICATIONS
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For more than 13 years, our custom telecom solutions have been powering global leaders in telecommunications, such as T-Mobile and
Orange, as well as aspiring startups like Viber (grew to over 750 mln users).
ScienceSoft helps telcos ensure that their networks run like clockwork.
VoIP-based services
With an extensive experience of delivering VoIP solutions, we create:
Customized SIP-clients.
Monitoring
Based on BMC Remedy or ServiceNow, our customized solutions allow for managing multiple operations effectively:
Performance management;
Fault management;
Trouble ticketing;
Fraud protection.
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Witnessing the ever-growing transformation of the telecom industry, our clients are able to run their businesses in step with the change
and create completely new business models thanks to:
Subscribers to have instant control over their plans as well as benefit from multiple offerings;
Operators to create various pricing models and personalized offers for several customer segments (thanks to CRM
integration).
CRM systems
Engage with subscribers in multiple ways:
Customer account management: tracking order history, channel activity, promotion response and others;
Loyalty program management: creating tailored offers, promotions and information on services and products;
Customer retention: predicting customer churn as well as increasing customer value and loyalty by using advanced
analytics.
Integrated with business systems, data analysis tools and social media;
Data warehousing: aggregating data from multiple sources into a single, quick and safe database – we do the
design and implementation;
Advanced reporting and visualization: customizable reports to evaluate campaign effectiveness, predict churn
and gain strategic insights for further improvements;
Predictive analytics: optimizing marketing strategy by analyzing customer behavior through segmentation and
history.
Corporate portals
Fast and secure portals to help your team benefit from:
Workforce management;
Procurement management;
Document management.
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VoIP apps;
IPTV apps.
Viber – an instant messaging and VoIP app with over 900 mln active users;
Mobile number portability system for a European mobile operator with 1.4 mln subscribers;
Viber billing – a handy self-care portal to help Viber users keep track of their calls and balances;
Hybrid mobile apps for video streaming services offered by T-Mobile, Orange and other industry giants;
Penetration testing for a mobile operator with more than 5 mln subscribers and almost 2,000 employees.
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SELECTED PROJECTS
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