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    Section 1 Questions 1-10 Questions 1-3: Choose THREE Letters

    Uploaded by

    Deisy
    This document contains a listening exam with multiple choice and fill-in-the-blank questions about various topics: 1) A customer details form asking for name, address, mobile number, departure date and length of course. 2) Questions about a map labeling locations of a language school, hotel, and bookshop. 3) Details about the construction of Sydney Harbour Bridge from 1916-1932, including its cost and opening ceremony. 4) Questions about cave drawings in France, how they are described, and a diagram to label. 5) Marketing concepts involving customer satisfaction, human needs, wants and demands. 6) Different market research methods used by various businesses.

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    Section 1 Questions 1-10 Questions 1-3: Choose THREE Letters

    Uploaded by

    Deisy
    155 views5 pages
    This document contains a listening exam with multiple choice and fill-in-the-blank questions about various topics: 1) A customer details form asking for name, address, mobile number, departure date and length of course. 2) Questions about a map labeling locations of a language school, hotel, and bookshop. 3) Details about the construction of Sydney Harbour Bridge from 1916-1932, including its cost and opening ceremony. 4) Questions about cave drawings in France, how they are described, and a diagram to label. 5) Marketing concepts involving customer satisfaction, human needs, wants and demands. 6) Different market research methods used by various businesses.

    Original Title

    Listening lesson 9

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    This document contains a listening exam with multiple choice and fill-in-the-blank questions about various topics: 1) A customer details form asking for name, address, mobile number, departure date and length of course. 2) Questions about a map labeling locations of a language school, hotel, and bookshop. 3) Details about the construction of Sydney Harbour Bridge from 1916-1932, including its cost and opening ceremony. 4) Questions about cave drawings in France, how they are described, and a diagram to label. 5) Marketing concepts involving customer satisfaction, human needs, wants and demands. 6) Different market research methods used by various businesses.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    155 views5 pages

    Section 1 Questions 1-10 Questions 1-3: Choose THREE Letters

    Uploaded by

    Deisy
    This document contains a listening exam with multiple choice and fill-in-the-blank questions about various topics: 1) A customer details form asking for name, address, mobile number, departure date and length of course. 2) Questions about a map labeling locations of a language school, hotel, and bookshop. 3) Details about the construction of Sydney Harbour Bridge from 1916-1932, including its cost and opening ceremony. 4) Questions about cave drawings in France, how they are described, and a diagram to label. 5) Marketing concepts involving customer satisfaction, human needs, wants and demands. 6) Different market research methods used by various businesses.

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    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    of 5

    LISTENING

    Section 1
    Questions 1-10

    Questions 1-3
    Choose THREE letters B-H.

    Which THREE other activities does the customer want to do?


    Example ✓ A visit family
    B save money
    C study geography
    D study English
    E do some winter sports
    F go sailing
    G join a walking tour
    H meet young people

    Questions 4-7
    Complete the form below.
    Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.

    ------------CUSTOMER'S DETAILS---------------
    Name: Su Minx Lee….

    Address: (4 ) ........................................ Kew

    Mobile: (5) 0402 ………

    Day and dateof departure: (6) …

    Length of course (7) …

    Method of payment credit card ……

    Questions 8-10

    Label the map below.

    Write the correct letter A-G next to questions 8-10.

    8) The language school is at …

    9) The hotel is at …

    10) The bookshop is at …


    SECTION 2 Question 11-20

    Questions 11-13

    Complete the sentences below.

    Write NO MORE THAN THREE WORDS for each answer.

    11).................... are often known by their famous bridges.

    12) The speaker compares a bridge to a cathedral or.....................

    13) Sydney Harbour Bridge is nicknamed.....................

    Questions 14-18
    Complete the form below.

    Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.

    Date Event

    1916 (1) ................... agreed to finance bridge

    (15 .................... Contract signed with engineering firm

    1926 Construction involved:


    • knocking down (16) ....................
    • creation of many jobs
    1932 Bridge completed at a cost of (17) £....................
    March 1932 Opening ceremony Ribbon cut by a man riding a (18) ....................

    Questions 19 and 20
    Complete the questions below.

    Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.

    19 How long is the tunnel? ....................

    20 Name ONE thing the tunnel can withstand. ....................

    Section 3: Question 21-30

    Question 21
    Choose the correct letter, A, B or C.

    21 Which graph shows the


    distribution of animals painted on
    the caves?
    Questions 22-25
    How does the woman describe each type of drawing?

    Choose your answers from the box and write the letters A-H next to questions 22-25.

    22 bulls .................... .
    E consisting of dots
    23 humans .................... . A uncommon F complex
    B realistic G important
    24 signs .................... . C two-dimensional H huge
    D childish
    25 fish ....................

    Question 26-27
    Label the diagram bellow
    Write NO MORE THAN THREE WORDS for each answer.

    26 …….

    27 ……..

    Questions 28-30

    Choose the correct letter A, B or C.

    28 The cave was closed in 1963 because.


    A the tourists had drawn pictures on the walls.
    B the air was harming the rock art.
    C so few people were visiting the site.

    29 How does David feel about the closure of the cave?


    A He agrees with the decision.
    B He thinks it was a bad idea.
    C He has no views on the matter.

    30 How can people enjoy the drawings today?


    A The government has re-opened the cave.
    B The drawings have been photographed.
    C A replica of the cave has been built.
    Section 4

    Section 4: Questions 31-40

    Questions 31-32
    Complete the notes below.

    Write NO MORE THAN THREE WORDS for each answer.

    What is marketing?

    31 .................... and .................... represent only two aspects of marketing.

    Marketing involves
    • finding customers

    • ensuring customer satisfaction

    • 32 …….

    Questions 33-34
    Complete the chart below.

    Write NO MORE THAN TWO WORDS for each answer.

    Human needs

                                   
      Phisical needs   Social needs 34….. needs
      e.g. food, 33 …….   e.g. belonging e.g knowledge  
      add ….                    
                 

    Human wants Human demands    

    Questions 35-38
    Which market research method is used by each of these businesses?

    Write the correct letters A-C next to questions 35-38.


    35 supermarkets…
    A customer observation
    36 department stores…..
    B free offers
    37 fast-food companies
    C in-store surveys
    38 theme parks …..

    Questions 39-40

    Complete the notes below.

    Write NO MORE THAN THREE WORDS for each answer.

    Product performance Customers are

    • poor • unhappy

    • good • 39 ....................

    • 40…….. • delighted

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